RealtyBackOffice

RealtyBackOffice


5 / 5
9 reviews

Who Uses This Software?

Real Estate Broker Owners, Agent Teams, & Transaction Coordinators


Average Ratings

9 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $80.00/month
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • RealtyBackOffice
  • www.realtybackoffice.com/
  • Founded 2015
  • United States

About RealtyBackOffice

Cloud based solution for real estate office automation. Features include dashboards, transaction management, and e-signing forms.


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RealtyBackOffice Features

  • Campaign Management
  • Client/Property Matching
  • Contact Management
  • Email Marketing
  • Interaction Tracking
  • Lead Management
  • Property Alerts
  • Referral Tracking
  • Segmentation
  • Calendar Management
  • Client / Property Matching
  • Client Database
  • Commission Management
  • Contact Management
  • Contract Management
  • Email Marketing
  • Flyer / Catalog Printing
  • Lead Management
  • Listing Management
  • Property Database
  • Website Management
  • Accounting
  • Appointment Scheduling
  • Commission Management
  • Contract Management
  • Critical Date Alerts
  • CRM
  • Document Templates
  • Electronic Signature
  • File Sharing
  • Task Management
  • Transaction Review

RealtyBackOffice Reviews Recently Reviewed!


Love RBO and their limitless potential!

Nov 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are so many things that originally drew me into RBO. To start off, we loved that when we called, we got an actual person. We also loved the idea that it was a one stop shop for all of our needs. There is a built in CRM, Transaction Management, commissions tracking, user tracking, and Esignature platform.

We loved that the agents had one place they had to go to that met all their needs instead of needing to use multiple platforms.

We also love that when we have a suggestion for the platform, they actually take it to heart and work on implementing those changes!

Cons: Definitely the e-signature and form library needs to be updated. They are not traditional forms and instead you have to move your cursor from blank to blank.

Additionally, creating forms for your customers is a nightmare because you have to set them up each time individually.

I also wish the CRM was a bit more robust, but it is getting there!

Overall: I love realty back office. I love when I call, they actually answer. I love when I have problems, they fix them, and when I have suggestions, they implement them.

I love how it is a one-stop shop for our agents and while it is pretty simple right now, it has the potential to be a very powerful software. We can't wait to see the development and be apart of the ride!

Capterra loader

Imperial Home Realty review

Aug 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Create through a broker vision that save time for tedious management work.

Cons: downloading the contact database will be available later on. Can't wait for this function to be activated.

Overall: I've been using Realty Back Office platform for the past four years. The platform is designed through broker's vision and help brokers save time for the the tedious management work. Their customer service is always by the site whenever you need tech support. Great back office platform!

Vendor Response

by RealtyBackOffice on August 14, 2018

Hi Wenjun,

Thank you for the great Review, we appreciate you very much!

RBO has made the transition simple and painless for our office

Jun 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: RBO is very user friendly, all of our agents are adjusting nicely. They love the "E" signature feature for all their documents (no more having to purchase seperate systems). Our bookkeeper is very please to have all transactions at the finger tips now instead of all the paper work (truly saving time & $$$$).

As a managing broker we now have ONE system that tracks and documents each transaction. This is extremely beneficial for compliance and an excellent tool for Risk Management.

The team at RBO has been so helpful and supportive. We had been looking for such a system for over 2 years. We are very happy to have found RBO!

Cons: At this time we do not have any CONS. The team at RBO has been very helpful with our transition to this system.

Overall: This software has helped save us time and money.

Vendor Response

by RealtyBackOffice on June 12, 2018

Thank you bill for the AWESOME review, I am looking forward to many years of success together!

This software is helping us when it comes to knowing what business is being written by our agents

May 08, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The new CRM module with its ability to distribute and track leads sent to agents and the fact that the product is branded. Not just our logo, but Company colors, starting with the login screen all the way through the client emails sent from the system.

Cons: I least like to e-signatures module and trying to complete company forms, especially when it comes to adding a Buyers conditions page and needing to write buyers and seller information already in the system under contacts.

Overall: We are now able to track activity for those agents that are not office based to get a better understanding of what business is being generated. Where before we had to wait until the agent turned in an accepted offer to know. This makes forecasting and budgeting much easier.

Vendor Response

by RealtyBackOffice on May 15, 2018

Thanks for the great feedback and review Jim, we appreciate your business and look forward to many years of success together!

Absolutely love Realty Back Office.

Aug 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The system is very easy to use. The features are top notch. I looked for a transaction management platform for my firm for over 7 months, trying numerous in the process. Thank goodness I found RBO. It has everything I was looking for plus so much more. The price is great too. Customer rep has been wonderful to work with and very responsive to all of my questions and recommendations. I highly recommend RBO to everyone looking for a great platform to use from contract thru closing.

I haven't found anything that I do not like. Every time I have submitted a concern or suggestion Customer rep has called me and walked me through how to handle my concern or he has worked on my suggestions.

Capterra loader

They OVER deliver!!

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The pricing is fair BUT the VALUE is PRICELESS!!! They are always adding on and listening to their clients. They are totally committed to servicing out back office needs within this digital world. I wish I found them sooner.

Cons: Nothing, it serves my current situation.

Vendor Response

by RealtyBackOffice on August 13, 2018

Thank you so much for the AWESOME review Michelle! We look forward to many years of success together!

Amazing!

Jun 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Wow, What a great program and the support is second to none! Not only does this do everything we need it to but the support is amazing and they are always available for us to ask questions and learn! Thanks again Realty Back Office, we are looking forward to a long lasting relationship!!! #greatwayrealestate#

Cons: None that we have noticed! We have used the program now for a little over a month and have found this to be amazing and do everything we need it to do!

Easy to learn and affordable for any size brokerage. Excellent customer support and training.

Jun 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Mobile optimization lets you have all of your office transaction documents in the palm of your hand.

Cons: I would like an upload option other than a folder in the transaction for rejected offers on listings.

Overall: Compliance with the department of real estate for file storage and broker review of transaction documents as well as access to all files from a mobile device.

Vendor Response

by RealtyBackOffice on June 30, 2018

Thank you for the Great review Susan, we look forward helping you grow and automate your Brokerage for many years to come!

Capterra loader

Amazing!!

Jan 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Easy to use, scope all our needs for office management.

We are very pleased to have chosen RealtyBackOffice.

Overall: All in one Real Estate office management for all our deals.

Vendor Response

by RealtyBackOffice on January 25, 2018

Thank you for taking the time to review us Leticia, it really means a lot to us!