# RealtyBackOffice Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is RealtyBackOffice the right Real Estate Agency solution for you? Explore 22 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145006/RealtyBackOffice/reviews --- RealtyBackOffice 4.9 (22) [View alternatives](https://www.capterra.com/p/145006/RealtyBackOffice/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Reviews of RealtyBackOffice Ease of use 4.9 Customer Service 4.9 ## Showing most helpful reviews Showing 1-22 of 22 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Wenjun L. Owner Real Estate Used the software for: 2+ years ### "Imperial Home Realty review " August 13, 2018 5.0 I've been using Realty Back Office platform for the past four years. The platform is designed through broker's vision and help brokers save time for the the tedious management work. Their customer service is always by the site whenever you need tech support. Great back office platform! Pros Create through a broker vision that save time for tedious management work. Cons downloading the contact database will be available later on. Can't wait for this function to be activated. Review Source Response from RealtyBackOffice August 15, 2018 Hi Wenjun, Thank you for the great Review, we appreciate you very much! TO Tina O. Broker/Owner Real Estate Used the software for: 2+ years ### "Why look eslewhere...RealtyBackOffice has it all!" January 22, 2020 5.0 My experience has been great. It frees up my time in the office, which is great, as I am a working broker. =) Pros The product is very easy to use and it handles all aspects of our back office. And honestly, my brokerage is new...we opened in January of 2017. We didn't have a boat load of cash to throw at the start-up. And although I have owned and operated other companies in my past and am an excellent Realtor, going above and beyond for my clients, running the back end of a Real Estate brokerage was very new to me. I looked into many other back office software companies and what I learned is that there are a lot companies out there who are just looking for a sale with no commitment...that is until I called \[SENSITIVE CONTENT HIDDEN\] at RealtyBackOffice and spoke with him about his software...he was very understanding of my lack of knowledge. He spent many hours with me answering questions...in the end, it was a no brainer, RealtyBackOffice was for me. I highly recommend this software to anyone in the Real Estate industry. Whether you own a small brokerage like myself, a huge conglomerate like KW or Re/Max or even a team leader, it is an excellent software to keep track of your real estate business. Cons I really cannot think of anything that I do not like or that I would consider a "con". Alternatives considered [dotloop](https://www.capterra.com/p/136372/dotloop/)[SkySlope](https://www.capterra.com/p/172896/SkySlope/) Reason for choosing RealtyBackOffice Amazing customer service!!! Seriously, I have never had such amazing customer service...\[SENSITIVE CONTENT HIDDEN\] walked me through his software!! If I have any questions or concerns, they are lightening fast at getting your answers...amazing! Review Source Response from RealtyBackOffice January 25, 2020 Thank for the great testimonial Tina, it is clients like you that inspire us to keep innovating! Great things coming to RBO in 2020! JG Jim G. Broker / operations manager Real Estate Used the software for: 6-12 months ### "This software is helping us when it comes to knowing what business is being written by our agents " May 8, 2018 4.0 We are now able to track activity for those agents that are not office based to get a better understanding of what business is being generated. Where before we had to wait until the agent turned in an accepted offer to know. This makes forecasting and budgeting much easier. Pros The new CRM module with its ability to distribute and track leads sent to agents and the fact that the product is branded. Not just our logo, but Company colors, starting with the login screen all the way through the client emails sent from the system. Cons I least like to e-signatures module and trying to complete company forms, especially when it comes to adding a Buyers conditions page and needing to write buyers and seller information already in the system under contacts. Review Source Response from RealtyBackOffice May 15, 2018 Thanks for the great feedback and review Jim, we appreciate your business and look forward to many years of success together! OM Oscar M. Broker-Owner Real Estate Used the software for: 2+ years ### "Best Real Estate platform for the money" December 30, 2019 5.0 I've tried several, much more expensive platforms that lacked the features of Realty Back Office, Great Product. Pros It handles all of my company's back-office. operations using great, user-friendly technology Cons Not much, It has all f the features we need to run our operations. Switched from [SkySlope](https://www.capterra.com/p/172896/SkySlope/) Skyslope lacked a lot of features, their customer service was not great and was waaayyy more expensive Review Source Response from RealtyBackOffice January 2, 2020 Thank you for your awesome review Oscar, we appreciate your business & look forward to seeing your Brokerage grow with RBO! JP Julie P. Broker/Owner Real Estate Used the software for: 6-12 months ### "I really like RBO" August 6, 2020 5.0 Pros It's easy, and fits a small boutique office like ours, but still has the power of recording every detail Cons Probably the thing I like least is that it doesn't offer the option to number my transactions when I first enter them in...I have to go back and do it, but that's not really a big deal. Reason for choosing RealtyBackOffice Ease of use, but still filled our needs Switched from [Lone Wolf Back Office](https://www.capterra.com/p/40368/Lone-Wolf/) Brokerwolf was too expensive, cumbersome, and they kept raising their prices. We didnt need all of that for our small brokerage Review Source HM Hayley M. Admin Manager Real Estate Used the software for: 6-12 months ### "Love RBO and their limitless potential! " November 16, 2018 5.0 I love realty back office. I love when I call, they actually answer. I love when I have problems, they fix them, and when I have suggestions, they implement them. I love how it is a one-stop shop for our agents and while it is pretty simple right now, it has the potential to be a very powerful software. We can't wait to see the development and be apart of the ride! Pros There are so many things that originally drew me into RBO. To start off, we loved that when we called, we got an actual person. We also loved the idea that it was a one stop shop for all of our needs. There is a built in CRM, Transaction Management, commissions tracking, user tracking, and Esignature platform. We loved that the agents had one place they had to go to that met all their needs instead of needing to use multiple platforms. We also love that when we have a suggestion for the platform, they actually take it to heart and work on implementing those changes! Cons Definitely the e-signature and form library needs to be updated. They are not traditional forms and instead you have to move your cursor from blank to blank. Additionally, creating forms for your customers is a nightmare because you have to set them up each time individually. I also wish the CRM was a bit more robust, but it is getting there! Review Source BW Brian W. Broker Real Estate Used the software for: 2+ years ### "RBO Love!" June 4, 2019 5.0 I’ve been using RBO for the last few years and love the system. It's intuitive, affordable, and gets the job done. Support is something pretty special too. Of all the tools we use, no support team ever gets back as quick as their team! Pros RBO is quick to learn and the support options are fantastic. Especially frequent user orientations. These are great if you're in the hiring phase and need to get folks up to speed quickly. Cons I wish the email a customer receives when requesting an e-signature was brandable with our Brokerage information/logo/email address. Not a deal breaker though. Review Source Response from RealtyBackOffice June 6, 2019 Thank you for the kind words Brian, please submit the email branding as a feature request, maybe this is something we can get done in the near future. Michelle K. Real Estate Broker Real Estate Used the software for: 6-12 months ### "They OVER deliver!!" August 6, 2018 5.0 Pros The pricing is fair BUT the VALUE is PRICELESS!!! They are always adding on and listening to their clients. They are totally committed to servicing out back office needs within this digital world. I wish I found them sooner. Cons Nothing, it serves my current situation. Review Source Response from RealtyBackOffice August 14, 2018 Thank you so much for the AWESOME review Michelle! We look forward to many years of success together! VR Verified Reviewer Broker Real Estate Used the software for: Less than 6 months ### "Great Backoffice software" December 11, 2018 4.0 Super easy to use, all we need to keep the office organized and flowing. They support is exceptional so far. Pros Free e-signing Documents & forms company-wide library Preferred vendors' store on the main dashboard Integration with Zapier, Google Calendar/Contacts & Online QuickBooks Easy to use for agents. Exceptional tech support. Cons There is not a central search field to look for anything: transactions, people, etc Can't create company-wide templates for the e-signing module Can't email docs to a transaction, always upload Can't drag-drop documents, only upload Can't feed in leads into opportunities module Review Source Leticia T. Office Manager Investment Management Used the software for: Less than 6 months ### "Amazing!!" January 24, 2018 5.0 All in one Real Estate office management for all our deals. Pros Easy to use, scope all our needs for office management. We are very pleased to have chosen RealtyBackOffice. Review Source Response from RealtyBackOffice January 25, 2018 Thank you for taking the time to review us Leticia, it really means a lot to us! WE William E. Managing Broker Real Estate Used the software for: Less than 6 months ### "RBO has made the transition simple and painless for our office" June 11, 2018 5.0 This software has helped save us time and money. Pros RBO is very user friendly, all of our agents are adjusting nicely. They love the "E" signature feature for all their documents (no more having to purchase seperate systems). Our bookkeeper is very please to have all transactions at the finger tips now instead of all the paper work (truly saving time & $$$$). As a managing broker we now have ONE system that tracks and documents each transaction. This is extremely beneficial for compliance and an excellent tool for Risk Management. The team at RBO has been so helpful and supportive. We had been looking for such a system for over 2 years. We are very happy to have found RBO! Cons At this time we do not have any CONS. The team at RBO has been very helpful with our transition to this system. Review Source Response from RealtyBackOffice June 12, 2018 Thank you bill for the AWESOME review, I am looking forward to many years of success together! JW Joseph W. Founder/Managing Broker Real Estate Used the software for: 6-12 months ### "RBO" June 18, 2019 5.0 Great experience. Intuitive to learn for the most part and customer service is outstanding. Pros Customer service. I am always able to reach somebody when I have any questions. Cons I would like some flexibility in adjusting some of the templates and formulas. Review Source CB Chris B. Broker in Charge Real Estate Used the software for: 6-12 months ### "Outstanding Software" March 17, 2020 5.0 Pros Its an excellent and user friendly product. Cons no it does everything I need it to. do. Works well. Reason for choosing RealtyBackOffice I feel it offers the most regardless of price and it is also priced the best. Review Source LD Laura D. Owner/Principal Broker Used the software for: Less than 6 months ### "Absolutely love Realty Back Office. " August 10, 2017 5.0 Pros The system is very easy to use. The features are top notch. I looked for a transaction management platform for my firm for over 7 months, trying numerous in the process. Thank goodness I found RBO. It has everything I was looking for plus so much more. The price is great too. Customer rep has been wonderful to work with and very responsive to all of my questions and recommendations. I highly recommend RBO to everyone looking for a great platform to use from contract thru closing. I haven't found anything that I do not like. Every time I have submitted a concern or suggestion Customer rep has called me and walked me through how to handle my concern or he has worked on my suggestions. Review Source TW T.K. W. Broker Real Estate Used the software for: Less than 6 months ### "Great Software! " July 24, 2019 5.0 Pros Easy to use and keeps us organized. Love how personalized it is. Cons Sometimes uploading documents can be slow. Review Source Response from RealtyBackOffice July 26, 2019 Thank you for your business & trust in us TK! LB Luke B. President Used the software for: Less than 6 months ### "Amazing!" June 22, 2018 5.0 Pros Wow, What a great program and the support is second to none! Not only does this do everything we need it to but the support is amazing and they are always available for us to ask questions and learn! Thanks again Realty Back Office, we are looking forward to a long lasting relationship!!! #greatwayrealestate# Cons None that we have noticed! We have used the program now for a little over a month and have found this to be amazing and do everything we need it to do! Review Source DW Doug W. Broker Real Estate Used the software for: Less than 6 months ### "Great Tool" November 25, 2020 5.0 My whole team really likes it,ease of use is great Pros Ease of document storage, commission calculation Cons A little bit of a learning curve,,,listen to your customer service provider Review Source Response from RealtyBackOffice November 26, 2020 Thanks for the kind words, it is a pleasure to serve you and your team! SN Susan N. Owner, Designated Broker Real Estate Used the software for: Less than 6 months ### "Easy to learn and affordable for any size brokerage. Excellent customer support and training." June 27, 2018 5.0 Compliance with the department of real estate for file storage and broker review of transaction documents as well as access to all files from a mobile device. Pros Mobile optimization lets you have all of your office transaction documents in the palm of your hand. Cons I would like an upload option other than a folder in the transaction for rejected offers on listings. Review Source Response from RealtyBackOffice June 30, 2018 Thank you for the Great review Susan, we look forward helping you grow and automate your Brokerage for many years to come! EG Elizabeth G. Broker Recreational Facilities and Services Used the software for: Less than 6 months ### "Review " July 31, 2019 5.0 Pros I like how easy this program is to learn and how willing to help the staff at RBO is. Cons I haven't been using it enough to find many cons just yet, I think being able to have templets built in would be a nice added feature. Review Source WC Wave C. REALTOR Real Estate Used the software for: Less than 6 months ### "RBO Review" February 26, 2020 5.0 Pros Simplicity and ease of use. Support team is very responsive and helpful when setting up. Cons None with software; I only wish the software came with more templates (e.g. buyer/listing checklists) Review Source RA Rudy A. Broker/Owner Real Estate Used the software for: Less than 6 months ### "Realty Back Office - RBO" December 28, 2018 5.0 RBO was recommended to our office from another Broker who has worked with RBO. From the first interaction to today, their Customer Service has been truly Outstanding. I would recommend to any other Brokerage if they would ask!!! Pros Their software is easy to use and their training software is truly outstanding!!! Cons I wish Realty Back Office would have a Training Manual. With that said their Y-Tube training video's are very good also. Review Source BR Brett R. Broker/Owner Real Estate Used the software for: Less than 6 months ### "Awesome platform!" February 13, 2021 5.0 The onboarding was very informative. The platform has been a great addition to my business. Pros Very easy to use and has all of the features you could ever need! Cons I can't think of anything that I do not like about this software. It has everything I need for real estate transaction management. Review Source Response from RealtyBackOffice February 25, 2021 Thanks Brett, happy to have you as a Customer, BTW many new updates coming soon, so stay tuned! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.