--- title: "WellnessLiving Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is WellnessLiving the right Medical Spa solution for you? Explore 612 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/145039/WellnessLiving/reviews/" page_type: "reviews" language: "en" --- WellnessLiving 4.4 (612) [View alternatives](https://www.capterra.com/p/145039/WellnessLiving/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of WellnessLiving Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews DW Destinee W General ManagerSports, 11 - 50 employeesUsed the software for: More than 2 years. “Enjoy that they have a mobile app that we can customize to our own brand for the customers to easily use and access their classes and account.“ March 19, 2026 Krista M Studio OwnerRetail, 2 - 10 employeesUsed the software for: More than 2 years. “Your actual contract is not what you sign its the terms and use located on their website. When they increase your fees annually, you don't get a notification, and you will not be notified when your contract is up for renewal.“ March 18, 2026 Gareth N OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “I love their incredible customer service & multiple software functions that allow me to run my yoga & fitness studio.“ March 5, 2026 Sally G Owner OperatorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “They told me so many things would transfer from my existing software to WL, but hardly any of it did - now I'm constantly using a spreadsheet for member credits, client credits, and gift certificates.“ May 19, 2026 FA Fiona A Studio ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “We can tailor our class packages and payments very easily to suit our all our different membership offerings, and also aids the administration of our staff and instructors salaries etc.“ April 7, 2025 Sally G Owner OperatorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “I constantly get ads to upgrade to their Ai bundle, the pop up frequently blocks what I need to see to actually do my job“ May 19, 2026 TR Toni R CEO, Service PractitionerAlternative Medicine, 2 - 10 employeesUsed the software for: More than 2 years. “First, the software itself is capable of managing every aspect of the business from booking to inventory to payroll to retail sales and Gift Certificates.“ December 23, 2024 Sally G Owner OperatorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “STYLISTS, LMTs, Estheticians, Reiki, and other practicioners, STAY AWAY - this may work for yoga or dance classes, but it's not for anyone that does 1:1 time booking.“ May 19, 2026 ## Showing most helpful reviews Showing 1-25 of 612 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rene K. owner Health, Wellness and Fitness Used the software for: 1-2 years ### "No Regrets!" August 6, 2025 5.0 Automating my small business with Wellness Living is one of the best business decisions I've made. It has helped me automate and streamline so many processes including scheduling, client management and invoicing. The system is very intuitive and they're constantly updating the software with helpful enhancements. I've used other client management systems in the past and I can't get over how much more user friendly WL is. All the information is right where you need it. Onboarding and learning how to use the system was much easier than I anticipated and the Wellness Living staff are exceptional. No matter how big or small the question or issue, they are right there to help with timely responses, patience and careful instruction. In the midst of onboarding, I had a significant family matter arise that needed my undivided attention. I brought this to customer solution's attention and they were beyond supportive granting me a pause in my onboarding and subscription while I tended to the situation. For me, this speaks volumes about the kind of company WL is, a true trusted partner. I am so grateful! Pros Their Customer support & user interface. I am a solo business owner so it's very comforting to know that they are right there when you need them. The user interface is smart & forward thinking. Everything you need is right there. Cons Even though I was pleasantly surprised how well the onboarding went overall, at times it felt daunting & overwhelming... like anything new Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing WellnessLiving Far better user interface and much more value Review Source Response from WellnessLiving Systems August 7, 2025 Hi Rene, thank you so much for sharing your heartfelt and thoughtful review. It truly means the world to us to hear how WellnessLiving has made such a positive impact on your journey as a solo business owner. Knowing that our platform has helped you streamline and automate essential aspects like scheduling, client management, and invoicing is incredibly rewarding for our entire team. We’re especially grateful for your kind words about our customer support. Our team is dedicated to being there when you need us most, and your story highlights exactly why we do what we do. We're glad we could offer flexibility and compassion during your onboarding pause, it’s important to us to show up not just as a software provider, but as a trusted partner in your success. Thank you again for your trust and for choosing us as your business partner. Warm regards, Benjamin K. DW Destinee W. General Manager Sports Used the software for: 2+ years ### "Recommend WellnessLiving for class bookings" March 19, 2026 4.0 Pros WellnessLiving makes scheduling classes and events very simple. Enjoy that they have a mobile app that we can customize to our own brand for the customers to easily use and access their classes and account. It also has text messaging so we can mass send texts or individual to each client. Cons There do seem to be frequent bugs and issues that are hard to get resolved. Typically when you submit an issue ticket it goes nowhere, had to learn a loop hole and submit a ticket a different way for it to work but most times they don't have solutions. It's usually a user that replies and suggests things that we've tried but customer service is very minimal. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Was looking for more features than MindBody was offering. Review Source Response from WellnessLiving Systems March 26, 2026 Hi Destinee, Thank you for taking the time to share your feedback. We’re glad to hear that scheduling classes and events has been simple for you, and that the branded mobile app and SMS features are helping you stay connected with your clients and enhance their experience. We’re sorry to hear about the challenges you’ve faced with bugs and support responsiveness. That’s certainly not the experience we aim to provide. Your feedback is important, and we would appreciate the opportunity to look into this further and ensure your concerns are properly addressed. Since we’re unable to identify your account here, please reach out to us directly so we can review this in detail and assist you. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Benjamin K. VR Verified Reviewer Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Too Many Games" March 4, 2026 1.0 Overall, it was a fairly difficult package to set up - requiring lots of work around. Ultimately, it became less and less reliable and I had to move to something else. Even now, I cannot get ahold of anyone in customer service to provide my 30 day notice not to renew. This is a perfect example of what it's like working with these guys. Everything is a huge hassle. I faithfully paid my subscription fees until the agreement ended - but they make it impossible to get in touch and provide the required notice not to renew. Pros Originally, it was more reliable than our previous software package. As time went on, it became increasingly less reliable. Cons The product had too many down times, and the customer services was incredibly difficult to access. Even now, I've transitioned to a new software package, and I cannot reach anyone to provide my 30 day notice not to renew my contract with WellnessLiving (by design I'm sure). Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reliability was a huge problem with Mind Body. Review Source Response from WellnessLiving Systems March 11, 2026 Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations, particularly regarding system reliability and reaching our support team. Your feedback is important to us, and we would like the opportunity to look into this further and ensure your concerns are addressed properly. A senior member of our Customer Success team would be happy to review your situation and assist with the next steps. Please feel free to reach out to us directly so we can help resolve this for you. Best regards, Benjamin K. Christine B. Pilates transformation expert Health, Wellness and Fitness Used the software for: 6-12 months ### "Wish I hadn’t Switched to this platform" April 10, 2026 3.0 Customer service was poor in that I was paying for custom app, yet the company never came through with something that worked properly. Customer service was poor. Pros I switched to WellnessLiving to add an automated marketing email to my customer experience: welcome emails, reminder emails, refresh emails. Cons There were promises of a custom app to streamline the scheduling experience for my clients. The app never worked correctly and I felt that I lost business. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Exorbitant pricing and poor customer service Review Source Response from WellnessLiving Systems April 17, 2026 Hi Christine, Thank you for sharing your feedback. We’re glad to hear that the automated marketing features like welcome, reminder, and refresh emails brought value to your customer experience. We’re very sorry to hear about your experience with the custom app and the impact it had on your business. That’s certainly not the experience we aim to provide. A senior customer success team member will connect with you shortly to understand your experience in detail and address it effectively. Best regards, Benjamin K. PJ Priscilla J. Owner, Director, Personal trainer Health, Wellness and Fitness Used the software for: 2+ years ### "Great value and worth it " February 16, 2026 5.0 Overall I’ve had a wonderful experience with wellness living. Their onboarding team is truly exceptional, shout out to \[sensitive content hidden\]. Pros I like the scheduling features in the calendar view. Also, the ability to take waivers and intake forms. Cons Their payment processing service, Paragon payment solutions, is cumbersome. Their customer service isn’t the best and I’ve been having trouble with them since August of 2025. Switched from [Spot-On](https://www.capterra.com/p/10022670/Spot-On/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/) They removed the scheduling feature for the platform Review Source Response from WellnessLiving Systems February 24, 2026 Thank you for your thoughtful review, Priscilla. We’re so glad to hear that you’re enjoying the calendar scheduling features as well as the waiver and intake form capabilities — those tools are designed to simplify operations and keep everything organized in one place. It’s also wonderful to hear your kind words about our onboarding team. We’ll be sure to share your appreciation with them. We’re sorry to hear about the challenges you’ve experienced with payment processing and customer service. We understand how important a smooth and responsive experience is, especially when it comes to financial transactions. Your feedback is important, and we would welcome the opportunity to review what’s been happening and help ensure everything is properly addressed moving forward. Best regards, Benjamin K. SG Savaná G. Director of Operations Sports Used the software for: 2+ years ### "A supportive, reliable system that’s grown with our business”" December 30, 2025 5.0 We moved to WellnessLiving during a period when our business was growing quickly and our old scheduling system just couldn’t keep up anymore. The shift made our day-to-day operations feel much more organized and predictable, especially with lessons tied to specific practice bays! that change alone solved a lot of stress for our team. It’s not perfect, but it’s been a meaningful, supportive system for us as we’ve continued to grow. Pros The overall onboarding experience great. They really take the time to understand how we operate and took the extra effort to work with us on solutions. Cons Fixes and alterations to the system can sometimes take longer than ideal, but there's always a follow up. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing WellnessLiving Wellness Living had the ability to manage room access/bay access Switched from [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/) They were not able to mange room bookings which resulted in multiple double bookings Review Source Response from WellnessLiving Systems January 6, 2026 Thank you so much for sharing your experience, Savana. We’re really glad to hear that your onboarding process felt thoughtful and collaborative, and that our team took the time to truly understand how your business operates. Supporting growing businesses during periods of rapid change is exactly where we aim to add the most value, so it’s great to know the transition helped bring more organization and predictability to your day-to-day operations. We especially appreciate you highlighting how tying lessons to specific practice bays helped reduce stress for your team. It’s always rewarding to hear how a specific workflow improvement can make a meaningful difference. We also understand your feedback around fixes and system updates sometimes taking longer than ideal. While we work hard to ensure changes are implemented carefully and reliably and your feedback helps guide our ongoing improvements. Warm regards, MaryLee JY Jack Y. Owner, Chief Instructor Sports Used the software for: 6-12 months ### "The best school/membership management system" November 25, 2025 5.0 From the testing phase, through initial setup, training, go-live and ongoing use and support, everything went as expected. This system is well thought out. When I began using the system, the software is very mature and as a result, I have not experienced any technical issues. The level of support is phenomenon, all my request for help are replied almost immediately. The technical support are personable and knowledgeable as well. Pros The most I like about this product are the complete and powerful features. The customer support is also excellent. The cost of using the standard package is already meeting all the needs for my school. Booking and appointment features are very easy to use. Cons So far, I cannot think of anything I don't like. I have not experienced anything that is not meeting my expectations yet. As an experienced ERP implementer (over 20 years), I can say this responsibly. Alternatives considered [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/)[Paid Memberships Pro](https://www.capterra.com/p/265352/Paid-Memberships-Pro/) Reason for choosing WellnessLiving WellnessLiving is specifically designed for membership oriented school/studios. The system tailors for school/studio owners. There works perfectly out of box without customization. Review Source Response from WellnessLiving Systems December 5, 2025 Hi Jack, Thank you so much for taking the time to share such an insightful and thoughtful review. We’re thrilled to hear that your experience—from testing and onboarding to ongoing support—has met your expectations, especially given your extensive background in ERP implementation. It means a lot to us that you find the platform mature, reliable, and equipped with the powerful features your school needs. We’re also delighted that our support team has been consistently responsive and helpful whenever you’ve reached out. Your feedback reinforces our commitment to delivering an intuitive, dependable, all-in-one solution for businesses like yours, and we’re grateful to have you as part of the WellnessLiving community. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com ! Best regards, Marylee PW Pamela W. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Satisfaction " July 10, 2025 5.0 The features and performance of WellnessLiving have been well-received by my yoga studio. The design and comprehensive tools have improved operations, including online scheduling, payment processing, marketing, and customer relationship management. Clients love my user-friendly mobile app, which simplifies bookings and engagement. There has been a noticeable increase in efficiency and client satisfaction since implementing Wellness Living. Highly recommend!!! Pros The platform's intuitive design makes it easy to navigate and master. Its clear layout and logical workflow prevent users from feeling overwhelmed, even when tackling complex tasks. The platform offers a wealth of functionality, providing everything needed to accomplish goals efficiently without needing additional software or workarounds. Cons Customer service never picks up when I call, they call back and sometimes it takes a while to get a call back. Price has increased and hopefully no more increases. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) We made the switch for cost reasons, Mindbody became incredibly expensive Review Source Response from WellnessLiving Systems December 3, 2025 Hi Pamela, Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that WellnessLiving has helped streamline your studio’s operations — from online scheduling and payments to client engagement through your branded app. It’s wonderful to know that both your staff and students are seeing the benefits! We truly appreciate your feedback regarding phone support and pricing. Our call-back system is designed so that you never wait on hold, but we understand how important timely responses are and we are continually optimizing our processes to ensure you get the fastest possible support experience. Your comments on pricing are also very valuable — we always aim to deliver strong return on investment through innovation and continuous improvements, especially compared to other platforms in the industry. Best regards, Marylee B. PF Patty F. Owner and founder Health, Wellness and Fitness Used the software for: 2+ years ### "Happy Client" October 21, 2025 5.0 My experience has been, very good customer service, reliable AI support too. Wellness Living is always making upgrades for the software. Pros I love the AI driven customer support, it's been very helpful. This software are good features such as the branded app. Cons A little bit more money then other software packages. I don't like the virtual package, I would prefer all the recorded classes be available to everyone. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Cost was getting too out of control and I needed a virtual platform. Review Source Response from WellnessLiving Systems October 30, 2025 Hi Patty, Thank you so much for your kind words and for sharing your positive experience! We’re delighted to hear that you’ve been happy with our customer service and that our AI-driven support and branded app have been helpful for your business. It’s wonderful to know you’ve noticed the ongoing upgrades we make to enhance the software. We also appreciate your feedback regarding pricing and virtual package accessibility — insights like yours help us continue improving and exploring ways to bring even more value to our community. We’re so glad to have you with us and look forward to supporting your continued success! Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com. Best regards, Marylee B. BR Beverly R. Operations Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great customer support!" September 25, 2025 5.0 Overall, it has been a smooth experience, like with any booking software with built in POS system, there are additional fees but this cannot be avoided. The customer experience has been good overall. Pros I found that the entire process from the intake call to onboarding, registering for the app and figuring out the backend of how to use the software was a smooth experience. Good customer support, responsive and informative. Cons I did not like that the pricing and currency is in USD which means it fluctuates for Canadian companies as the conversion fluctuates and also it is more expensive for us. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing WellnessLiving A friend recommended wellness living instead of mind body. Review Source Response from WellnessLiving Systems September 29, 2025 Hi Beverly, Thank you so much for taking the time to share your experience! We’re thrilled to hear that your onboarding process, app registration, and backend setup went smoothly, and that our customer support team has been responsive and informative throughout your journey with WellnessLiving. Providing a seamless experience for our clients is always our top priority. We also appreciate your feedback regarding pricing and currency conversion. We understand how important this is for our Canadian customers, and your input will be shared with our leadership team as we continuously work to enhance our services. We’re grateful for your trust in WellnessLiving and for choosing us based on a friend’s recommendation—it means the world to us. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com Best regards, Benjamin K. KS Kelli S. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great software" May 28, 2025 5.0 Great software, easy to learn & use for staff & clients. Easily links to Zoom. Easy client & staff apps, although the apps don’t do everything, they are easy to use. Pros Easily links with Zoom, user friendly and excellent for studios. Easy to learn for staff & students. Cons Slow support response. Software has a delay and not super fast, about 2 minute after entering client info. Staff app doesn’t update immediately, have to close it down & reopen to update. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) I switched in December 2021 or 2022 I switched Review Source Response from WellnessLiving Systems June 2, 2025 Hi Kelli, thank you so much for sharing your experience and for the kind words! We’re thrilled to hear that you find WellnessLiving easy to use for both staff and clients, and that our Zoom integration has helped simplify your virtual class setup. It's always great to hear that the system is intuitive and beneficial for studios like yours! We appreciate your feedback about the app responsiveness and support speed. We’re actively working to improve both app performance and update refresh rates to provide a smoother, faster experience. In the meantime, closing and reopening the app -as you've discovered is a helpful temporary workaround while updates sync fully. We also want to ensure your support concerns are heard. Our team is here 24/7 and we aim to resolve inquiries as quickly as possible. If you're still experiencing delays or technical hiccups, please reach out directly at support@wellnessliving.com so we can investigate further and assist you right away. Warm regards, Benjamin. EO Edgardo O. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Wellness Living software review" March 24, 2025 5.0 This is the 3rd software company that I have used, and I am definitely pleased with it. they are constantly adding features to better serve their customers which in turn helps our customers. Price wise is about the same as others. Support has been top notch every time I have interacted with them. This alone is hands down one of the best reasons to use them. I've been a customer since 2023 and I have recommended them to others as well. Pros The system itself has so many options. Price is on par with others. Support is unbelievably helpful. Constantly upgrading the system. Cons Price can be slightly lower to really leverage against competitors and to entice companies to use their software vs others. Set up, because of so many options, was very frustrating. Once they were able to get support on the phone with me, they spent hours making sure everything was set up including follow ups. Alternatives considered [Pike13](https://www.capterra.com/p/225933/Pike13/) Reason for choosing WellnessLiving The price was lower and wellness living had More options Switched from [Pike13](https://www.capterra.com/p/225933/Pike13/) The price was lower on the credit card fees. More Options. Review Source Response from WellnessLiving Systems March 26, 2025 Hi Edgardo, thank you for your detailed review and for choosing WellnessLiving as your software solution! We are thrilled to hear that our wide range of features, competitive pricing, and top-notch support have made a positive impact on your business. It’s great to know that our continuous upgrades are helping you serve your customers better! We also appreciate your feedback on pricing and the initial setup process. Our goal is to provide the best value possible while ensuring a robust and feature-rich platform. We understand that setup can be complex due to the many customization options, and we’re glad our support team was able to assist you through the process. Cheers, Benjamin K. IG Isis G. Admin Marketing Music Used the software for: 2+ years ### "Wellness works for most apt businesses!" March 21, 2025 4.0 Most problems are solvable with workarounds if they do not develop a solution for you right away. Overall the program solves a lot of our customer account management problems in a secure way. It also solves a lot of scheduling issues and teacher management issues. The learning curve is quite steep however and you need tech savvy staff to use the program and personally, I recommend assigning a team lead. Pros Wellnessliving is a dynamic UI for small businesses that focus on appointments, classes and retail add ons. I liked that once you understand the logic of the UI you can easily manage workarounds for your business regardless of what type of business it is. Cons The program is fitness-centric so sometimes there are limitations in the program especially around payment plan styles which we found frustrating. Alternatives considered [My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing WellnessLiving Wellnessliving had more features that suited a music school at the time. Switched from [ACTIVE Network](https://www.capterra.com/p/221947/ACTIVE-Network/) It was insanely expensive and super complicated. Review Source Response from WellnessLiving Systems March 26, 2025 Hi Isis, We would like to take opportunity and thank you for sharing your feedback. We’re happy to hear that our platform has been a great solution for managing appointments, classes, and retail add-ons, and that once familiar with the system, it provides flexibility for different business needs. Your insights into customer account management and scheduling efficiency are truly appreciated! We also acknowledge your feedback regarding payment plan styles and the fitness-centric nature of the platform. We’re always looking for ways to make our software more adaptable across industries, and your input helps us prioritize future improvements. If you have specific enhancements in mind, we’d love for you to submit feature requests through our Community Forum. We appreciate your support and look forward to continuing to help your business thrive! Our 24/7 support team is always here if you need assistance reach us anytime at support@wellnessliving.com. Best regards, Benjamin K. RS Rachael S. Owner Recreational Facilities and Services Used the software for: 1-2 years ### "Five stars!" March 19, 2025 5.0 We switched to WellnessLiving almost two years ago now, and it's been working great for us! The transition from our old booking platform was as seamless as they could make it, and our clients love how intuitive and easy-to-use WL is. The apps also work really well and make client check-in a breeze, even when the internet is out or an instructor (who is relatively unfamiliar with the software) has to use it. WellnessLiving is also significantly more affordable than our old, often clunky, program. It works great for our needs as a small yoga studio! Pros The price point is great and the software is super easy to use! Cons We've been with WellnessLiving for about two years and had minimal issues come up - occasionally we'll think of a feature that we wish existed or was integrated, but all-in-all, it's worked great for us! Alternatives considered [Momence](https://www.capterra.com/p/229516/Ribbon/) Reason for choosing WellnessLiving Greater value in terms of what we'd be getting for the price (branded app, livestream option, multiple location options, etc.). Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody wasn't working well for us in terms of functionality (we encountered lots of glitches, and found the program hard to navigate/use) or price/value. Review Source Response from WellnessLiving Systems March 20, 2025 Hi Rachael, thank you for your fantastic review! We're thrilled to hear that WellnessLiving has been a great fit for your yoga studio over the past two years. It’s wonderful that the transition from your previous booking platform was smooth and that both your team and clients find the software intuitive and easy to use. We’re also happy to know that the mobile apps have been a helpful tool for seamless check-ins even in less-than-ideal situations like internet outages! Affordability without compromising on features is something we strive for, so we’re delighted to hear that WellnessLiving has provided great value compared to your previous system. We appreciate your feedback about feature integrations and always welcome suggestions for improvements. Our team is continually working on updates, and we’d love to hear more about what functionalities would enhance your experience. All the best, Benjamin K. CE Cameron E. C.O.O. Music Used the software for: 2+ years ### "Way better than our last CRM " March 12, 2025 5.0 Overall its a huge improvement for our team! Pros I am a fan of Wellness Living compared to our last CRM. I appreciate the quick improvements that are made when enough people make a suggestion. Cons I do feel like the reports that are available can be a little limiting at times for pulling specific metrics. I also wish it had more official invoicing capabilities. Some client types we work with get funding from government programs and require official invoices that we have to go outside of the system for. Other than that we love it Review Source Response from WellnessLiving Systems March 14, 2025 Hi Cameron, thank you for your great review! We're so glad to hear that WellnessLiving has been a huge improvement for your team and that you appreciate our commitment to continuous improvements based on customer feedback. Your experience is exactly what we strive for helping businesses run smoothly with a system that evolves to meet their needs. We appreciate your feedback on reporting and invoicing. We understand the importance of having more robust invoicing capabilities, especially for businesses that work with government-funded clients. While we offer various reporting tools, we recognize that every business has unique requirements, and we’ll be sure to share your insights with our development team for future enhancements. It's fantastic to hear that you love the system overall! If you ever need assistance or have more suggestions, our 24/7 support team is always here and reachable at support@wellnessliving.com. Best regards, Benjamin K. JF Jacqueline F. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Wellness Living needs to be your choice for Your small Business in Canda" December 12, 2025 5.0 Fast responsive and interactive help! Matt reaches out frequently to make sure things are going well for you and your clients. Pros Review for WellnessLiving WellnessLiving has been an absolute game-changer for my home-based Pilates business! This Canadian scheduling and accounting app is interactive, highly supportive, and expertly tailored to meet the unique needs of small fitness studios like mine. The platform makes managing appointments, payments, and client communication seamless and stress-free. My customers are thrilled with how easy it is to book sessions and stay connected. The intuitive design and robust features truly elevate the client experience. On top of that, I love supporting a Canadian business that genuinely understands and caters to wellness professionals. If you’re looking for a reliable, user-friendly solution that helps you focus on what you love—teaching and growing your business—WellnessLiving is the perfect choice! Cons Nothing to report! The staff are amazing and are always there to support your learning and use of the application! Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing WellnessLiving Canadian and responsiveness and confidence Review Source Response from WellnessLiving Systems January 22, 2026 Hi Jacqueline, Thank you so much for taking the time to share such an incredible review! We’re truly delighted to hear how WellnessLiving has been a game-changer for your home-based Pilates business and that the platform has helped make managing appointments, payments, and client communication seamless and stress-free. It’s wonderful to know that your clients are enjoying the easy booking experience and that the intuitive design and robust features are supporting both your growth and day-to-day operations. We also really appreciate your kind words about our team and the ongoing support you’ve received. It’s great to hear that Matt has been proactive in checking in and ensuring everything continues to run smoothly for you and your clients. Your trust and confidence in WellnessLiving mean a lot to us, especially knowing you chose us over other platforms. Best regards, Marylee B. TR Tyler R. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "A Must-Have Platform for Any Fitness Business" July 8, 2025 5.0 We’ve been with WellnessLiving for over two years, and it’s been a vital part of our operations. It makes managing our members, schedules, payments, and marketing efforts smooth and centralized. The continuous innovation and feature improvements keep us confident that we’ve made the right long-term choice for our business. I wouldn’t hesitate to recommend it to other gym or studio owners. Pros The best part about WellnessLiving is how seamlessly everything is integrated. From client management and billing to email and SMS communication, it handles everything in one place. It’s incredibly intuitive and has saved us hours each week. The automation features alone are worth it. Cons There’s a bit of a learning curve in the beginning because there’s so much functionality, but once you get the hang of it, it becomes second nature. Their support team is also very responsive, which helps a lot during onboarding. Switched from [Exercise.com](https://www.capterra.com/p/152284/exercise-com/) poor functions and poor customer service Review Source Response from WellnessLiving Systems December 1, 2025 Hi Tyler, Thank you so much for your wonderful review! It’s incredible to hear that WellnessLiving has become such an essential part of your operations over the past two years. We’re thrilled that the all-in-one platform, centralized management, and automation features are helping you save valuable time each week — that’s exactly what we’re here for! We also appreciate your feedback about the initial learning curve. With so many powerful tools available, it can definitely take a moment to get comfortable, but we’re happy to hear our support team has been able to help along the way. If there’s ever anything more we can do to support your continued success, please don’t hesitate to reach out. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Benjamin K. GC Gabrielle C. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Love this Platform" February 13, 2026 5.0 I have been using Wellness Living for over three years now for a small business and I absolutely love it! It is easy to navigate, and any issues I have are easily fixed with customer support. I also had the presence team design my website and it turned out even better than I envisioned it! Pros Wellness Living is easy to navigate. Plus you can set up the account for whatever type of business you have. Cons In Wellness Living it can be difficult to contact someone directly about solving issues. You typically have to chat with AI. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Because Wellness Living had a better rate. Review Source Response from WellnessLiving Systems February 23, 2026 Hi Gebrielle, Thank you so much for your continued trust over the past three years, Gabrielle. We’re thrilled to hear that WellnessLiving has been a strong fit for your small business and that you find the platform easy to navigate and adaptable to your needs. It’s also wonderful to know that your experience with our Presence team exceeded expectations and that your website turned out exactly how you envisioned. We appreciate your honest feedback regarding contacting support. While our AI chat is designed to provide quick answers and immediate guidance, we understand that sometimes you may prefer direct assistance. Our live support specialists are always available to step in and help resolve more detailed or account-specific concerns. Your feedback helps us continue improving the balance between speed and personalized support. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com. Best regards, Benjamin K. CK Christina K. Kickboxing Instructor Sports Used the software for: 2+ years ### "Awesome App!" November 17, 2025 4.0 I have had a great experience with the app and have used it as a member to a gym and as an employee! It is both user friendly and informative. Pros I like that WellnessLiving is a quick and easy booking tool for members. The staff can also access all the information needed in one spot! Cons Sometimes the WellnessLiving app glitches and needs to be refreshed often. Otherwise, the app is great! Review Source Response from WellnessLiving Systems November 20, 2025 Hi Christina, Thank you so much for your thoughtful review! We're glad to hear that you’ve had a great experience using WellnessLiving both as a member and an employee. It’s wonderful to know the app helps you access everything quickly and easily. We also appreciate you sharing your feedback about occasional app glitches. Our team is continually optimizing performance, and refreshing the app usually does the trick — but if you ever notice patterns or specific issues, please feel free to reach out so we can look into it. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com ! Best regards, Benjamin K. BE Braya E. LA Law Practice Used the software for: 1-2 years ### "Really Nice " December 30, 2025 5.0 WellnessLiving has been a total game-changer for managing our schedule and client bookings. Their cloud-based app makes everything feel effortless—from appointment scheduling to reminders and class bookings. Whether you run a gym, spa, or salon, the platform keeps everything organized and professional without the stress. Pros The interface is smooth, easy to navigate, and saves so much time. If you’re looking for a reliable, all-in-one solution to streamline your business, WellnessLiving is definitely worth it. Cons While WellnessLiving offers useful features for scheduling and bookings, the platform can feel overwhelming and not very user-friendly at times. Certain functions take longer than expected to set up, and the learning curve is steep if you’re not tech-savvy. Review Source Response from WellnessLiving Systems January 21, 2026 Hi Braya, Thank you so much for sharing your experience and for the wonderful feedback! We’re thrilled to hear that you’re enjoying the smooth interface and how WellnessLiving helps streamline scheduling and client bookings. It’s great to know the platform has been a game-changer in keeping your business organized and running efficiently. We also appreciate your honest feedback regarding the learning curve and setup time for certain features. With a robust platform offering many tools, there can be an adjustment period, and our team is always happy to help optimize workflows, provide guidance, and share best practices to make things feel more intuitive and efficient over time. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com. Best regards, Benjamin K. Chandler B. G. Paralegal Law Practice Used the software for: 6-12 months ### "Book simple. Book quick." September 3, 2025 5.0 It helps me oragnize how I want to explore fitness journey. While Im learning new things I am also helping people get started in their own journey. Pros I found the most beneficial thing Wellness Living provides is the accessibility it has to let clients book. I started using this not long ago and I already have a few regulars that want to train with me while I even keep track of my own trainer. Cons Sometimes spots fill up quick and you may not know right away. It only happened once, but my appointment was cancelled an hour after I booked it. Review Source Response from WellnessLiving Systems September 8, 2025 Hi Chandler, thank you so much for sharing your experience with WellnessLiving! We’re thrilled to hear that you’ve already been able to attract regular clients and that the booking accessibility has made it easy for both you and your clients to stay organized. It’s great to know our platform is helping you balance your own training while supporting others on their fitness journeys. We appreciate your note about the appointment cancellation experience. While this seems to have been an isolated situation, our team continuously works on improving booking notifications to ensure trainers and clients are updated in real-time. Your feedback helps us fine-tune these features so your experience is always smooth. We’re excited to continue being part of your fitness journey and helping you grow your client base! Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com. Best regards, Benjamin K. SE Shawn E. Massage Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "Great software for a small buisness" May 5, 2025 5.0 This has been one of the best software suites I have used for my company, it easily handles scheduling, client profiles, notes, and cashing out people. The best part is all the therapists can see their schedules for the day right from their phone. Pros Great scheduling, therapists can see their scheduled appointments, can do your notes using your phone, etc. Cons it can be difficult to get used to when using it on your phone. Review Source Response from WellnessLiving Systems May 7, 2025 Hi Shawn, thank you for taking the time to share your experience! We’re so glad to hear that WellnessLiving has been one of the best software solutions for your business. It’s great to know that features like scheduling, client profiles, SOAP notes, and mobile access are making a positive impact for both you and your team. We appreciate your feedback regarding the mobile experience. While we’re happy that your therapists are able to conveniently view their schedules from their phones, we also recognize that there’s always room to improve the overall mobile usability. Your insight helps guide our ongoing development efforts—we’re constantly working on refinements to make sure the app is as intuitive and seamless as possible. Thank you again for your support, and please remember: Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Benjamin K. LD Lucy D. Fitness trainer Recreational Facilities and Services Used the software for: 1-2 years ### "Wellnessliving is no stress" February 24, 2026 5.0 I have not experienced any technical issues and am able to book and join my class without problems. It is a stress free experience each time from start to finish. Pros What I like most about the WellnessLiving app is the simplicity, speed and convenience when booking fitness classes. Cons I cannot say there is anything g I like least about the WellnessLiving app. It is easy to view schedules. Review Source Response from WellnessLiving Systems March 2, 2026 Hi Lucy, Thank you so much for sharing your experience! We are thrilled to hear that the simplicity, speed, and convenience of booking classes through WellnessLiving have made your experience smooth and stress free. It is great to know that viewing schedules and joining classes has been seamless for you without any technical issues. Our goal is to make booking and managing fitness experiences as easy and reliable as possible, so feedback like yours truly means a lot to our team. We appreciate you taking the time to share your positive experience! Best regards, Benjamin K. HK Hannah K. Coach Health, Wellness and Fitness Used the software for: 6-12 months ### "WellnessLiving Review " March 28, 2025 2.0 Frustrating due to its poor design and overcomplication. Pros It is easy to communicate with clients without sharing your phone number. I like the specificity of the calendar function. Cons It is slow to load, over complicated app navigation, poorly streamlined. It is also difficulty to navigate client booking for the actual client. Client always has so many questions due to the booking options on their end. Review Source Response from WellnessLiving Systems April 3, 2025 Hi Hannah, thank you for sharing your honest feedback with us. We are truly sorry to hear that you’ve found the platform slow to load and the navigation complicated for both you and your clients. Your experience is very important to us, and we want to make sure we address your concerns effectively. A senior member of our team will be reaching out to you shortly to discuss these challenges and work toward a resolution that improves your experience. We appreciate your patience and the opportunity to improve. Best regards, Benjamin K. NC Noah C. Front Desk Health, Wellness and Fitness Used the software for: 2+ years ### "Shaolin Hung Fut Kung Fu WL review" April 4, 2025 5.0 Wellness Living is a great tool that we use at my kung fu school in MD. It is very intuitive and user-friendly, and allows us to easily keep a record of attendance! Pros The user interface is very easy to understand, with all sections laid out in intuitive places. Cons There is nothing that I dislike about Wellness Living! Review Source Response from WellnessLiving Systems April 8, 2025 Hi Noah, thank you so much for your kind words and for sharing your experience with WellnessLiving! We are thrilled to hear that our platform has been such a valuable tool for your Shaolin Hung Fut Kung Fu school. It is fantastic to know that the intuitive layout and user-friendly interface have made managing your operations, especially attendance tracking, smooth and efficient. We love supporting martial arts schools like yours, where structure and consistency are key. Your feedback is a wonderful reminder of the importance of having an easy-to-navigate system for both staff and students. If you ever have questions, ideas, or need assistance down the road, our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com Thank you again for being part of the WellnessLiving community, we are honored to support your school’s journey. Warm regards, Benjamin K. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.