# WellnessLiving Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is WellnessLiving the right Club Management solution for you? Explore 607 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145039/WellnessLiving/reviews --- WellnessLiving 4.4 (607) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of WellnessLiving Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews DW Destinee W General ManagerSports, 11 - 50 employeesUsed the software for: More than 2 years. “Enjoy that they have a mobile app that we can customize to our own brand for the customers to easily use and access their classes and account.“ March 19, 2026 Krista M Studio OwnerRetail, 2 - 10 employeesUsed the software for: More than 2 years. “Your actual contract is not what you sign its the terms and use located on their website. When they increase your fees annually, you don't get a notification, and you will not be notified when your contract is up for renewal.“ March 18, 2026 Claire B Yoga TeacherHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “The feature set is strong especially for studios that have multiple offers like classes, packages and recurring memberships.“ December 23, 2025 DR Devi R OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “They use one merchant processor that charges you with hidden fee such as annual fee, monthly PCI compliance, etc without notifying your business. When you want to cancel, they play you and waste the time so, they charge you extra money.“ December 19, 2024 SE Shawn E Massage TherapistHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “This has been one of the best software suites I have used for my company, it easily handles scheduling, client profiles, notes, and cashing out people.“ May 5, 2025 Krista M Studio OwnerRetail, 2 - 10 employeesUsed the software for: More than 2 years. “After 9 years with them, I cannot wait to be finally done; that is when they stop begging me to stay, and finally terminate this auto-renewal contract that I am stuck paying until the end of the year.“ March 18, 2026 JF Jacqueline F OwnerHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “The platform makes managing appointments, payments, and client communication seamless and stress-free.“ December 12, 2025 Krista M Studio OwnerRetail, 2 - 10 employeesUsed the software for: More than 2 years. “The contract that you sign is on auto-renewal. When you try and cancel it they will make it extremely difficult to terminate.“ March 18, 2026 ## Showing most helpful reviews Showing 1-25 of 607 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Elizabeth B. Studio Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Wellness Living for the Win!" January 22, 2025 5.0 Wellness Living includes features like book-a-spot, class wait-list, and so many helpful features we needed but were going to have to pay extra to have with other software. We actually tried another software and quickly realized, how Wellness Living is the best out there and offered at an affordable price. Also, any time we’ve needed help, we always enjoy interacting with their customer service. Pros All the features included is the best part! Cons There is a lot to navigate, but the customer service team is super helpful. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing WellnessLiving For a lesser price, we were receiving more from Wellness Living. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) The other product didn’t have the capabilities we needed. Review Source Response from WellnessLiving Systems January 23, 2025 Hi Elizabeth, thank you for your fantastic review! We’re thrilled to hear that WellnessLiving has been such a great fit for your needs and that you’re enjoying all the built-in features like book-a-spot and class wait-lists. It’s amazing to know that our platform has saved you from additional costs while providing the functionality you needed. We appreciate your feedback about navigating the platform. With its robust capabilities, we know there’s a lot to explore, but we’re so glad our customer service team has been helpful along the way. We’re always here to ensure you have a smooth experience and get the most out of the software. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Benjamin K. JY Jack Y. Owner, Chief Instructor Sports Used the software for: 6-12 months ### "The best school/membership management system" November 25, 2025 5.0 From the testing phase, through initial setup, training, go-live and ongoing use and support, everything went as expected. This system is well thought out. When I began using the system, the software is very mature and as a result, I have not experienced any technical issues. The level of support is phenomenon, all my request for help are replied almost immediately. The technical support are personable and knowledgeable as well. Pros The most I like about this product are the complete and powerful features. The customer support is also excellent. The cost of using the standard package is already meeting all the needs for my school. Booking and appointment features are very easy to use. Cons So far, I cannot think of anything I don't like. I have not experienced anything that is not meeting my expectations yet. As an experienced ERP implementer (over 20 years), I can say this responsibly. Alternatives considered [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/)[Paid Memberships Pro](https://www.capterra.com/p/265352/Paid-Memberships-Pro/) Reason for choosing WellnessLiving WellnessLiving is specifically designed for membership oriented school/studios. The system tailors for school/studio owners. There works perfectly out of box without customization. Review Source Response from WellnessLiving Systems December 5, 2025 Hi Jack, Thank you so much for taking the time to share such an insightful and thoughtful review. We’re thrilled to hear that your experience—from testing and onboarding to ongoing support—has met your expectations, especially given your extensive background in ERP implementation. It means a lot to us that you find the platform mature, reliable, and equipped with the powerful features your school needs. We’re also delighted that our support team has been consistently responsive and helpful whenever you’ve reached out. Your feedback reinforces our commitment to delivering an intuitive, dependable, all-in-one solution for businesses like yours, and we’re grateful to have you as part of the WellnessLiving community. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com ! Best regards, Marylee Pamela D. Director Health, Wellness and Fitness Used the software for: 6-12 months ### "Not Recommended" August 13, 2025 2.0 Agreed to less than $100 per month. They actually took over $300 per month. They blamed it on me not being PCI compliant and promised a refund when I did become compliant. So, I jumped through the. hurdles and became compliant, and guess what? No refund. They have been asked numerous times to cancel my account bc my business closed at the end of July. Well... guess what? I just got charged over $300 for the month of August and no more business. They also continued to charge my members after being asked not to numerous times. I WOULD NOT RECOMMEND. Pros They were quick to respond to customer service technical issues. Their system is very complex and can do a lot, but it is not user friendly. Cons Excessive charges. Interface NOT user-friendly at all. Refused to turn off services and kept charging me and my members after business closed. Review Source Response from WellnessLiving Systems August 20, 2025 Hi Pamela, Thank you for sharing your feedback with us. We’re very sorry to hear about your recent experience and the frustration it has caused you. This is certainly not the experience we want for our customers, and we sincerely apologize for the inconvenience. Please know that we take your concerns very seriously. A senior member of our Customer Success team will be reaching out to you shortly to personally review your account, address the charges, and ensure your concerns are resolved as quickly as possible. We truly value the time you’ve spent with WellnessLiving and want to make this right for you. Best regards, JF Jacqueline F. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Wellness Living needs to be your choice for Your small Business in Canda" December 12, 2025 5.0 Fast responsive and interactive help! Matt reaches out frequently to make sure things are going well for you and your clients. Pros Review for WellnessLiving WellnessLiving has been an absolute game-changer for my home-based Pilates business! This Canadian scheduling and accounting app is interactive, highly supportive, and expertly tailored to meet the unique needs of small fitness studios like mine. The platform makes managing appointments, payments, and client communication seamless and stress-free. My customers are thrilled with how easy it is to book sessions and stay connected. The intuitive design and robust features truly elevate the client experience. On top of that, I love supporting a Canadian business that genuinely understands and caters to wellness professionals. If you’re looking for a reliable, user-friendly solution that helps you focus on what you love—teaching and growing your business—WellnessLiving is the perfect choice! Cons Nothing to report! The staff are amazing and are always there to support your learning and use of the application! Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing WellnessLiving Canadian and responsiveness and confidence Review Source Response from WellnessLiving Systems January 22, 2026 Hi Jacqueline, Thank you so much for taking the time to share such an incredible review! We’re truly delighted to hear how WellnessLiving has been a game-changer for your home-based Pilates business and that the platform has helped make managing appointments, payments, and client communication seamless and stress-free. It’s wonderful to know that your clients are enjoying the easy booking experience and that the intuitive design and robust features are supporting both your growth and day-to-day operations. We also really appreciate your kind words about our team and the ongoing support you’ve received. It’s great to hear that Matt has been proactive in checking in and ensuring everything continues to run smoothly for you and your clients. Your trust and confidence in WellnessLiving mean a lot to us, especially knowing you chose us over other platforms. Best regards, Marylee B. PW Pamela W. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Satisfaction " July 10, 2025 5.0 The features and performance of WellnessLiving have been well-received by my yoga studio. The design and comprehensive tools have improved operations, including online scheduling, payment processing, marketing, and customer relationship management. Clients love my user-friendly mobile app, which simplifies bookings and engagement. There has been a noticeable increase in efficiency and client satisfaction since implementing Wellness Living. Highly recommend!!! Pros The platform's intuitive design makes it easy to navigate and master. Its clear layout and logical workflow prevent users from feeling overwhelmed, even when tackling complex tasks. The platform offers a wealth of functionality, providing everything needed to accomplish goals efficiently without needing additional software or workarounds. Cons Customer service never picks up when I call, they call back and sometimes it takes a while to get a call back. Price has increased and hopefully no more increases. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) We made the switch for cost reasons, Mindbody became incredibly expensive Review Source Response from WellnessLiving Systems December 3, 2025 Hi Pamela, Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that WellnessLiving has helped streamline your studio’s operations — from online scheduling and payments to client engagement through your branded app. It’s wonderful to know that both your staff and students are seeing the benefits! We truly appreciate your feedback regarding phone support and pricing. Our call-back system is designed so that you never wait on hold, but we understand how important timely responses are and we are continually optimizing our processes to ensure you get the fastest possible support experience. Your comments on pricing are also very valuable — we always aim to deliver strong return on investment through innovation and continuous improvements, especially compared to other platforms in the industry. Best regards, Marylee B. PF Patty F. Owner and founder Health, Wellness and Fitness Used the software for: 2+ years ### "Happy Client" October 21, 2025 5.0 My experience has been, very good customer service, reliable AI support too. Wellness Living is always making upgrades for the software. Pros I love the AI driven customer support, it's been very helpful. This software are good features such as the branded app. Cons A little bit more money then other software packages. I don't like the virtual package, I would prefer all the recorded classes be available to everyone. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Cost was getting too out of control and I needed a virtual platform. Review Source Response from WellnessLiving Systems October 30, 2025 Hi Patty, Thank you so much for your kind words and for sharing your positive experience! We’re delighted to hear that you’ve been happy with our customer service and that our AI-driven support and branded app have been helpful for your business. It’s wonderful to know you’ve noticed the ongoing upgrades we make to enhance the software. We also appreciate your feedback regarding pricing and virtual package accessibility — insights like yours help us continue improving and exploring ways to bring even more value to our community. We’re so glad to have you with us and look forward to supporting your continued success! Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com. Best regards, Marylee B. KC Kristen C. Founder Performing Arts Used the software for: 2+ years ### "Love this software" October 8, 2025 5.0 Pros My studio has used WellnessLiving since we opened in 2022. I love that it's a software that we can grow into. Customer service gets back to me quickly when I need it, and my students really enjoy our personalized app. It's great to have so many different ways for my students to book classes, rentals, and other services. I've recommended it to two of my other studio \[sensitive content hidden\] friends already! Cons Some of the transactions or reports can be a bit clunky. All the information is available, but sometimes it doesn't feel super intuitive. Alternatives considered [Jackrabbit Dance](https://www.capterra.com/p/93349/Jackrabbit-Dance/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing WellnessLiving I didn't like the interface of MindBody. JackRabbit lacked the functionality I wanted Review Source Response from WellnessLiving Systems October 15, 2025 Hi Kristen, Thank you so much for taking the time to share your experience! We’re thrilled to hear that WellnessLiving has supported your studio’s growth since opening in 2022 and that both you and your students are enjoying the personalized app and flexible booking options. It means a lot that you’ve even recommended us to other studio owners, we truly appreciate your trust and confidence in our platform. We also value your feedback regarding transactions and reports. Our team is always working on making features more intuitive and seamless, so your input helps guide future improvements. We’re so glad to have you as part of the WellnessLiving community and look forward to supporting your studio for many more years to come! Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Marylee B. NS Natalie S. Chief Operating Officer Health, Wellness and Fitness Used the software for: 2+ years ### "WellnessLiving - Best Fitness Platform" August 19, 2025 5.0 10/10 - There is not a platform that can compete with WL at the moment. We do not plan on switching to anyone else. Pros Customer Support, innovativeness, regular updates and new features. Also - it's the best bang for your buck when it comes to client management and support. It's easy to schedule appointments, the interface is modern and sleek, and our customers data is secure. Cons There are important features that I believe should be created over other features that are submitted via the requests. Alternatives considered [Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/)[PushPress](https://www.capterra.com/p/172781/PushPress/) Reason for choosing WellnessLiving WellnessLiving was just a better product all around. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Price, support, and features. Mindbody could not provide sufficient support or features for their "robust" platform. It didn't function correctly and no one could ever help you. They were also way expensive for what they offered. Review Source Response from WellnessLiving Systems August 20, 2025 Hi Natalie, Thank you so much for your wonderful review! We’re thrilled to hear that you value our customer support, the regular updates, and the innovative features we continue to roll out. It’s also fantastic to know that you find WellnessLiving to be the best value for client management and support, with an interface that’s modern, secure, and easy to use for both scheduling and data management. We appreciate your feedback regarding feature prioritization, and we’ll be sure to share this with our product team as we continue to shape our roadmap based on customer needs. It’s incredibly motivating to hear that you rate WellnessLiving a 10/10 and have no plans to switch, your trust means the world to us. Our 24/7 support team is always here to assist you and can be reached anytime at support@wellnessliving.com Best regards, Benjamin K. BN Bernie N. owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Software " August 8, 2025 5.0 I have been approached several times to give other softwares a chance and have not all felt the need to change. Pros WellnessLiving makes running a business easy. Everything is all in one place. We have detailed profiles for all of our clients, their attendance and spending history. We can plan events and send marketing emails all from WellnessLiving. This saves time and money having everything on one platform. Their customer service is top notch! If I ever get stuck or need to learn a new feature, their team is quick to respond. The thing I love the most is they are always improving and adding new features! They listen to their businesses and try everything they can to make our life easier! Cons For the most part Wellnessliving has been a great software! My instructors had a bit of a time to get use to it. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) price and service was not appropriate for my needs Review Source Response from WellnessLiving Systems August 12, 2025 Hi Bernie, thank you for your glowing review and for sharing your experience with WellnessLiving! We’re thrilled to hear how having everything in one place from client profiles and attendance tracking to event planning and marketing has made running your business easier and more efficient. It’s wonderful to know that our platform has saved you both time and money, and that our constant improvements and new features have been valuable to you. Your praise for our customer service means so much to our team, as we strive to respond quickly and ensure you feel confident using every feature. We also appreciate your note about instructors needing a little adjustment time,transitioning to a new system can take some getting used to, but we’re always here to support you through it. The fact that you’ve been approached by other software providers and never felt the need to switch truly speaks volumes. Best regards, Benjamin K. SL Shelly L. Head of Marketing and Business Operations Executive Office Used the software for: 2+ years ### "Way Better Than MBO" July 8, 2025 4.0 Generally good. Willing to help but sometimes encumbered by off shore tech support. We've had a good experience with account managers, most of whom are willing to help but lack the ability to garner senior management attention. Pros Intuitive, full functioning platform for running our barre fitness practice. I like that the platform continues to evolve. Cons We have been requesting some new FitVid functionality for over 2 years as a means to grow our business. We have also encountered account manager turnover which has slowed down the attention on this request in particular. Alternatives considered [Arketa](https://www.capterra.com/p/212718/Sutra-Fitness/)[Momence](https://www.capterra.com/p/229516/Ribbon/)[Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/) Reason for choosing WellnessLiving At the time, a better fit and features we needed to grow our business Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Looking for better tech for our needs and growth plan Review Source Response from WellnessLiving Systems July 9, 2025 Hi Shella, Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you find WellnessLiving intuitive and well-suited for managing your barre fitness practice and even more so that you see the value in how the platform continues to evolve. Your feedback and long-term partnership truly mean a lot to us. We also appreciate your honesty regarding the challenges you’ve encountered, particularly with your FitVid feature request and account manager transitions. We understand how frustrating it can be when progress on critical requests slows down, and we are committed to getting this back on track. I’ve already flagged this with our team to ensure your concerns are reviewed at a higher level. Your voice is incredibly valuable to us as we continue improving WellnessLiving to meet the evolving needs of fitness businesses like yours. Warm regards, Benjamin K. LG Liz G. Program Director Sports Used the software for: 2+ years ### "Great product and support" April 16, 2025 5.0 Great product and accessible, friendly support for our client management. Also really like the Presence Website team to keep our website looking its best. Pros The ease of adding clients and managing classes and event offerings. We moved over from MindBody online several years ago and found Wellness Living to be much easier to use and more attractive and functional overall. Cons The attendance kiosk that runs 24x7 and unattended at the studio for client check ins does not work as seamlessly as we would like. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Their software was dated, their support was unavailable, and I was unable to make schedule and event changes work independently without needing to call their support. Review Source Response from WellnessLiving Systems April 21, 2025 Hi Liz, Thank you so much for your wonderful review and for highlighting both your positive experience and helpful feedback! We are delighted to hear that WellnessLiving has been a great fit for your business, especially in making client and class management easier and more visually appealing compared to your previous platform. It is also fantastic to know that you have enjoyed working with our Presence Website team, we love helping partners like you create beautiful, functional websites that reflect your brand. We appreciate you bringing up the attendance kiosk. While many of our clients find it helpful for self-service check-ins, we recognize there's always room for refinement. A senior team member will be reaching out shortly to better understand your concerns and help troubleshoot or optimize your kiosk setup for smoother operation. Warm regards, Benjamin K. FA Fiona A. Studio Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Fantastic System for our Fitness & Dance Studio" April 7, 2025 5.0 An excellent overall experience, the customer service is really good - any queries are answered quickly and effectively. Pros We have been using Wellness Living for around 3 years now and it works so well for our Fitness and Dance studio. It is easy to operate for both staff and clients, through our website or App and it is constantly being updated with new features and improvements. We can tailor our class packages and payments very easily to suit our all our different membership offerings, and also aids the administration of our staff and instructors salaries etc. Wellness Living also provides a vast range of different reports that are invaluable in helping us assess our ongoing performance and also plan our future strategies. Would highly recommend. Cons We really haven't found any negatives aspects to working with Wellness Living Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Better features and cost effectiveness - great customer service Review Source Response from WellnessLiving Systems April 8, 2025 Hi Fiona, thank you so much for taking the time to share your experience with WellnessLiving! We are absolutely delighted to hear that the platform has been a strong and reliable partner in running your Fitness and Dance studio over the past three years. Knowing that both your team and your clients find the system easy to navigate, whether through the website or mobile app is exactly the kind of feedback we strive for. It is fantastic to hear how you have been able to tailor your class packages and memberships with ease and that our reporting tools are helping guide your business decisions and growth strategies. We take great pride in providing an all-in-one platform that empowers businesses like yours to operate smoothly and scale confidently. Our product team is always working hard behind the scenes to roll out new features and enhancements based on valuable feedback from partners like you. Best Regards, Benjamin K. EO Edgardo O. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Wellness Living software review" March 24, 2025 5.0 This is the 3rd software company that I have used, and I am definitely pleased with it. they are constantly adding features to better serve their customers which in turn helps our customers. Price wise is about the same as others. Support has been top notch every time I have interacted with them. This alone is hands down one of the best reasons to use them. I've been a customer since 2023 and I have recommended them to others as well. Pros The system itself has so many options. Price is on par with others. Support is unbelievably helpful. Constantly upgrading the system. Cons Price can be slightly lower to really leverage against competitors and to entice companies to use their software vs others. Set up, because of so many options, was very frustrating. Once they were able to get support on the phone with me, they spent hours making sure everything was set up including follow ups. Alternatives considered [Pike13](https://www.capterra.com/p/225933/Pike13/) Reason for choosing WellnessLiving The price was lower and wellness living had More options Switched from [Pike13](https://www.capterra.com/p/225933/Pike13/) The price was lower on the credit card fees. More Options. Review Source Response from WellnessLiving Systems March 26, 2025 Hi Edgardo, thank you for your detailed review and for choosing WellnessLiving as your software solution! We are thrilled to hear that our wide range of features, competitive pricing, and top-notch support have made a positive impact on your business. It’s great to know that our continuous upgrades are helping you serve your customers better! We also appreciate your feedback on pricing and the initial setup process. Our goal is to provide the best value possible while ensuring a robust and feature-rich platform. We understand that setup can be complex due to the many customization options, and we’re glad our support team was able to assist you through the process. Cheers, Benjamin K. XC Xiaobo C. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "A good product with great potential" March 20, 2025 4.0 Overall, it's a good product, with friendly customer service, seemingly understaffed engineering team, and questionable product strategy. It suits our needs and so far I don't regret picking it. Pros I've done pretty extensive research before I chose WellnessLiving, mostly because of the unique set of features they have which suits our needs the most. It's not the most mature software out there and many of the features would still need more fine-tuning, but it can do a few things that most other platforms does not support, like recurring booking, and extensive reporting etc.. The customer service is quite responsive and accessible as well. Cons Many of the features still need more fine-tuning, for optimization or even bug-fixing. They seem to have a strategy that focuses on building new corner case features instead of fixing existing ones, so it could take months to address existing issues, and it could be rather disruptive for our business. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Momoyoga](https://www.capterra.com/p/155546/Momoyoga/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/) Reason for choosing WellnessLiving WellnessLiving has some critical features that we need while others don't, like recurring class, recurring booking, gift card, client measurement, etc. And the price is more reasonable. Review Source Response from WellnessLiving Systems March 25, 2025 Hi Xiaobo, thank you for taking the time to leave your thoughtful review! We’re glad to hear that WellnessLiving’s unique features, like recurring booking and extensive reporting, have been a great fit for your business needs. It’s always our goal to provide a platform that stands out in both functionality and ease of use. We also appreciate your feedback regarding areas for improvement. Our team is continuously working to refine and enhance the platform, and your insights help us prioritize developments that matter most to our users. If there are specific enhancements you’d like to see, we encourage you to submit feature requests through our Community Forum. We’re grateful for your support and are always here to assist you! If you ever need anything, our 24/7 support team is reachable at support@wellnessliving.com. Best regards, Benjamin K. NH Nancy H. CEO and Co-Founder Sports Used the software for: 2+ years ### "Best system & customer service we have ever experienced " March 12, 2025 5.0 We fell in love with the system the moment we saw it almost 2.5 years ago when we decided to open our Pole Dance Academy. Eventhough it was a bit pricy for us & the currency and economy in Egypt is extremely unstable we decided to go for it (as previous clients of Mindbody, we where beyond happy to find a system that offers much more & that is super pretty & inclusive of all services). We have been struggling alot with our business growth due to the economy but we really didn't want to give up because we are super passionate about what we do helping & empowering women through sports & training. We almost gave up on the app and each time the wellnessliving team (especially \[sensitive content hidden\]) helped us out and gave us exceptions to be able to go through. Thank you so much to our Wellnessliving family, we are beyond grateful to have you & for all your unconditional support. Pros Everything about wellnessliving is amazing. The interface itself is user friendly, beautiful on the eyes & inclusive of all services we need. Moreover the team & customer care is unbelievable, we see that the company doesn't just care about profit & numbers, you really care about the customer experience and helping out at your highest capacity to facilitate your partners' business and to help wherever you can. A special thanks to \[sensitive content hidden\] (Customer Success Manager), he has been with us since the beginning and he really made our life a million times easier and helped us with our small business. Thank you we appreciate it. Cons The only thing we struggled with is the pricing with the currency devaluation & economic crisis our country has been going through it has been challenging. but to be honest, the team at wellnessliving really understood our struggles & facilitated the best options with us. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing WellnessLiving friendly user interface value for money beautiful app in the initial meeting for the demo we fell in love with the kindness & way of the sales agent who showed us wellnessliving Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) hate the interface (not user friendly) No value for the money Review Source Response from WellnessLiving Systems March 14, 2025 Hi Nancy, thank you for your heartfelt review! We are truly honored to be part of your journey and to support your Pole Dance Academy. It means the world to us that WellnessLiving has provided you with the tools you need to run your business while also being a partner you can rely on. Our mission is to do more than just provide software, we genuinely care about our customers' success, and knowing that you've felt supported every step of the way is incredibly rewarding. We appreciate you sharing your challenges with pricing due to economic fluctuations. We understand how difficult these situations can be, and we’re glad our team could work with you to find the best possible solutions. Your passion for empowering women through sports and training is truly inspiring, and we’re grateful to be a part of your success story. Thank you again for your kind words and for choosing WellnessLiving. Best Regards, Benjamin K. AO Alexis O. Strength Coach, Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Game changing software! " February 24, 2025 5.0 I've been using this software for my small business for five years now and it has been a game change! Not only does it optimize our business, it's user-friendly for our vast clientele (which ranges in age) and their tech team always so amazing and helpful. Very reliable service and product, highly recommend. Pros Tech support is unmatched Very reliable User friendly from customer POV Cons Can't come up with much. The staff app/browser website could be more consistant Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing WellnessLiving More customizable, we could select every single detail and since our business is so unique, this was a huge selling point. Staff was super friendly as well. Review Source Response from WellnessLiving Systems February 27, 2025 Hi Alexis, thank you for taking time and sharing such amazing review and for trusting WellnessLiving for the past five years! We’re excited to hear that our platform has been a game-changer for your business, helping you optimize operations while providing a user-friendly experience for your diverse clientele. It’s also great to know that our tech support team has been there whenever you needed them, your success is our priority! We appreciate your feedback on the staff app and browser consistency. We’re always working to improve our platform, and insights like yours help us refine the experience for businesses like yours. Thanks again for your support and recommendation! If you ever need assistance, our 24/7 team is always here and reachable at support@wellnessliving.com. Best regards, Benjamin K. JD Joshua D. Owner Alternative Medicine Used the software for: 1-2 years ### "Best Software and They Care!" February 12, 2025 5.0 Best scheduling software company out there that actually cares about their customers. Pros I own Ease Wellness in Memphis, TN. We swapped from Mindbody to WellnessLiving in 2023 and it has been the best thing for our business. The system is so user friendly for business owners, but more importantly customers. Their white label app is amazing and worth every penny it costs. They have so many automated emails and marketing templates that you can use to grow your business. Their reports and tracking information is better than any software we have used. Finally, they actually listen to their customers and implement changes. Any business that has a scheduling need should switch ... TODAY!! Cons They don't track some metrics the way my business needs exactly, but I am able to work around it with the reports they do have. To be fair, I have a very detailed excel file I use to track our KPIs. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing WellnessLiving It is better and has more features. Plus the white label app. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody is designed for the early 2000s with an enormous price tag to boot. Review Source Response from WellnessLiving Systems February 20, 2025 Hi Joshua, we would like to take this moment to thank you for your incredible review and for sharing your experience with everyone online. We’re so glad to hear that switching to WellnessLiving has been the best decision for Ease Wellness! Our goal is to provide a user-friendly, all-in-one platform that supports both business owners and their customers, and we’re thrilled to know that our white-label app, automated marketing tools, and reporting features have been valuable to you. We truly appreciate your feedback on metrics tracking. While we offer a wide range of reports, we understand that every business has unique needs, and we’re always working on improvements based on user input. If you have specific requests, we’d love to hear them! Thanks again for your support and recommendation. We always want to hear from our customer like you to improve every day. Best regards, Benjamin K. JC Janine C. Owner Professional Training & Coaching Used the software for: 2+ years ### "Highly recommend " January 17, 2025 5.0 Overall positive experience. I value how this system is able to have multiple users, and users with different modalities (pilates, osteotherapy, ect). When one therapist needs SOAP notes they can access this option. Pros We picked Wellness Living as our scheduler as it had all the accessibility we needed from a scheduler system for both our wellness element of Osteotherapy and studio element for Pilates. We wanted classes to be seen under a full schedule view, which they have, and for online booking / purchases to be tailored. Wellness Living continues to add ongoing updates! Cons Initially, it was not as well groomed as the former scheduler system we had. However, they have not made up for it with all their upgrades. I rather have a product that is improving as I know when I have a complaint its heard and also then action is taken to make it better. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing WellnessLiving Jane at the time we wanted to make the switch, did offer group class bookings with ease. We needed ongoing class management Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Acuity didn't have enough multi-function that our team wanted (but price was awesome), and MindBody was too expensive. Plus during covid they has zero empathy for our studio which forced us to make the change. Review Source Response from WellnessLiving Systems January 22, 2025 Hi Janine, we would like to thank you for the review and for recommending WellnessLiving! We’re pleased to know that our system supports both the wellness side of your practice, like Osteotherapy with SOAP notes, and the studio side for Pilates with tailored online booking and a full schedule view. It’s great to know our updates and enhancements are making a positive impact on your business. We appreciate your honest feedback about your initial experience. While we regret it didn’t feel as polished at first, we’re glad our continuous improvements have addressed your concerns. Your comments about feeling heard and seeing action taken are truly motivating for us. Thank you for choosing WellnessLiving and sharing your journey from other platforms. We’re honored to support your business and are here to help every step of the way. Please share any suggestions or feedback please reach out to us at support@wellnessliving.com! Best regards, Benjamin K. MB Maria B. Instructor Health, Wellness and Fitness Used the software for: 2+ years ### "Simplicity is key." March 10, 2025 5.0 Using Wellness Living makes doing customer facing work easy and stress free Pros I really admire the simplicity and user friendly look of the software and app. Cons There is no bad or unpleasant experience so far. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) User friendliness and easy adaptability to changes and account management Review Source Response from WellnessLiving Systems March 12, 2025 Hi Maria, thank you for your wonderful review! We’re so happy to hear that you appreciate the simplicity and user-friendly design of WellnessLiving. Making customer-facing work easy and stress-free is exactly what we strive for, so it’s great to know the platform is helping you manage everything smoothly. We also appreciate you sharing that you haven’t had any bad experiences so far—that’s always our goal! If you ever have suggestions or need assistance, our 24/7 support team is always here and reachable at support@wellnessliving.com. Thanks again for your support, and we look forward to continuing to provide you with a great experience! Best regards, Benjamin K. Megan W. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Great Platform!" December 12, 2025 5.0 It’s been a positive change in my business. I was using a platform that didn’t feel professional or organized, i definitely got that with WellnessLiving once I switched. Pros I’ve been using the platform for my yoga studio for over two years now with success. My clients and staff enjoy using it, and any account errors are usually easily fixed on my end. Any time we need customer service we get a quick and efficient response. Cons Some features editing client accounts can feel a bit redundant. Sometimes I feel I’m not taking advantage of everything just because I don’t remember everything from onboarding, there’s just so much on the website to utilize. Review Source Response from WellnessLiving Systems December 15, 2025 Hi Megan, Thank you so much for sharing your experience and for being with WellnessLiving for over two years. We’re really glad to hear that both your clients and staff enjoy using the platform, and that it’s helped bring a more professional and organized structure to your yoga studio. It’s also great to know that when you’ve needed support, our team has been able to provide quick and efficient assistance. We appreciate your feedback around certain client account editing steps feeling repetitive and how easy it can be to forget some features after onboarding—especially with such a robust platform. This is very common, and we’re continuously working on improving workflows and making key tools easier to discover and use over time. If you ever feel like you’re not fully taking advantage of everything available, our team would be more than happy to walk you through features that could help streamline your day-to-day operations even further. Best regards, Benjamin K. VR Verified Reviewer Yoga Teacher Health, Wellness and Fitness Used the software for: 6-12 months ### "All in one tool" December 23, 2025 4.0 Even if it's not the most lightweight or modern-feeling system, it offers strong functionality once you’re set up properly. Pros Very comprehensive platform for managing fitness, wellness, and studio-based businesses. The feature set is strong especially for studios that have multiple offers like classes, packages and recurring memberships. It also helped us reduce no-shows and admin work with some of its automated features. Cons The interface is a bit cluttered and could be fine tuned. Customization wasn't always intuitive for our team. Review Source Response from WellnessLiving Systems December 29, 2025 Thank you for taking the time to share your detailed feedback. We’re glad to hear that WellnessLiving has been a strong solution for managing your fitness and studio-based offerings, especially with classes, packages, and recurring memberships. It’s great to know that our automation tools have helped reduce no-shows and cut down on administrative work, allowing your team to focus more on running the business. We also appreciate your honest input regarding the interface and customization experience. WellnessLiving is designed to be highly comprehensive, which can sometimes feel busy at first. That said, we are continuously refining the interface and workflows to make customization more intuitive and easier for teams to navigate. Once set up properly, as you mentioned, the platform is built to deliver long-term value and robust functionality for growing businesses. Best regards, Benjamin K. SAY Soul Align Y. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Great Platform" August 8, 2025 5.0 Pros We have been very pleased with WellnessLiving as our booking and payment platform. The functionality is excellent, offering a smooth and intuitive experience for both our customers and our team. Our clients find it easy to book classes, make payments, and manage their schedules, while on the owner side, the system provides robust tools for managing our studio operations efficiently. The user-friendly interface and reliable performance have made it an essential part of our business. Cons Occasional glitches, but usually fixed quickly. Customer service is sometimes hard to reach but once we get an actual person to speak with, issues are usually resolved quickly. Review Source Response from WellnessLiving Systems August 12, 2025 Thank you for sharing your experience with WellnessLiving! We’re delighted to hear that our booking and payment platform has been delivering a smooth and intuitive experience for both your clients and your team. It’s great to know that your customers find it easy to book classes, make payments, and manage their schedules, while our tools help you efficiently oversee studio operations. We truly value your feedback regarding occasional glitches and the challenge of reaching customer service at times, your input helps us continue to improve our responsiveness and system stability. We’re glad that once connected with our team, your issues are quickly and effectively resolved. We’re committed to making WellnessLiving an even more seamless part of your business operations so you can focus on what you do best. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Benjamin K. MH Marissa H. Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Best in the industry " May 20, 2025 5.0 I’ve used all the major fitness studio software platforms over the years, and I’ve been with WellnessLiving for a few years now. Hands down, it’s the easiest and most user-friendly system I’ve worked with. The layout is super modern and intuitive, which makes a big difference when you’re in it every day. One of my favorite features is that you can message clients directly from within the platform- this has been huge for us in keeping communication organized and consistent!!! The reporting is really solid and easy to pull what you need, and our clients love how simple the app is to use on their end :). Overall, it’s just a really well-rounded system that supports us and our clients experience in a big way. I’ll never go back to MB!!! Pros Love being able to message clients through the platform. You can message client groups, classes, etc. Can integrate with other platforms such as Zapier. Cons The reporting capabilities are so great, but sometimes can get complicated and confusing. This is probably my issue though! Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Cost, integration, client communications Review Source Response from WellnessLiving Systems May 21, 2025 Hi Marissa, thank you so much for taking the time to share such a thoughtful and enthusiastic review! We are absolutely thrilled to hear that WellnessLiving has been your favorite platform after working with multiple fitness studio software systems. It means the world to us that you find the layout modern, intuitive, and supportive of your daily operations, especially when you're using the system so frequently. We are especially glad that the built-in client messaging and group communication tools have made such a meaningful impact on your workflow. Keeping everything in one place to streamline communication is one of our core goals, and we love hearing that this feature is helping your studio maintain consistency and organization. Your feedback about our reporting tools is truly appreciated as well. While we’re proud of the flexibility and depth they offer, we also recognize there can be a learning curve. Warm regards, Benjamin K. DS Danielle S. Wellness Coordinator Fitness Center Manager Education Management Used the software for: 6-12 months ### "Everything and MORE!" March 6, 2025 5.0 Overall it has been night and day from our previous software. It's easy, very user friendly and does everything we need it to do and more. Pros We like how easy and intuitive it is to use. Cons We don't love that you have to email them to remove someone from your database. We also wish there were an option to have a waitlist without putting in credit card info. Although we are a free gym and there would be no charge, we do not wish to accept credit card info for liability and privacy concerns. Switched from [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/) too expensive and it wasn't easy to use. Review Source Response from WellnessLiving Systems March 10, 2025 Hi Danielle, thank you for your amazing review! We’re thrilled to hear that WellnessLiving has been a complete game-changer for your business and that you find it intuitive and easy to use. Our goal is to provide a seamless experience that not only meets but exceeds your expectations, so knowing that our platform does everything you need and more is fantastic to hear! We appreciate your feedback regarding database removal and the waitlist process. We understand that for businesses like yours, having full control over your client records and offering a waitlist without requiring credit card information would be beneficial. While these processes are designed with security and system integrity in mind, we value your insights and will pass them along to our development team for future improvements. Thanks again for your support and thoughtful feedback. We appreciate you taking your time and sharing your feedback. Best regards, Benjamin K. DS Dane S. Program Director Health, Wellness and Fitness Used the software for: 2+ years ### "Wellness Living x Adaptive Exercise " April 17, 2025 5.0 Fantastic. I've used this software for about 6 years and have enjoyed the program. Pros The ease and simplicity of manipulating the client schedule is fantastic. I'm also a huge fan of the variety of reports we can generate and the mobile app. Cons Nothing. They've made big improvements over the past year or two. Review Source Response from WellnessLiving Systems April 21, 2025 Hi Dane, thank you so much for sharing your kind words and for being with us for over six years, that truly means a lot to our entire team! We are thrilled to hear that you enjoy the ease and flexibility of managing your client schedule, and that our reporting tools and mobile app have been helpful to your operations. It is always great to know that the improvements we continue to roll out are having a positive impact on your experience. Your feedback is incredibly valuable to us, and we are so happy WellnessLiving has been a great fit for Adaptive Exercise. If there is ever anything you need, or if you would like to explore new features that may enhance your workflow even more, please do not hesitate to reach out. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Benjamin K. Talk to a Capterra advisor for free and get results within 15 minutes.