---
title: "WellnessLiving Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is WellnessLiving the right Scheduling solution for you? Explore 614 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/145039/WellnessLiving/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-19"
---

WellnessLiving

4.4 (614)

[View alternatives](https://www.capterra.com/p/145039/WellnessLiving/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 19th, 2026

# Reviews of WellnessLiving

Ease of use

4.3

Customer Service

4.3

## Pros and Cons in Reviews

NC

Nicole C

Studio OwnereProfessional Training & Coaching, 2 - 10 employeesUsed the software for: Less than 6 months.

“WellnessLiving elps to seamlessly run my business with helpful integrations, automations and mobile booking app.“

August 14, 2026

Sally G

Owner OperatorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months.

“They told me so many things would transfer from my existing software to WL, but hardly any of it did - now I'm constantly using a spreadsheet for member credits, client credits, and gift certificates.“

May 19, 2026

DW

Destinee W

General ManagerSports, 11 - 50 employeesUsed the software for: More than 2 years.

“Enjoy that they have a mobile app that we can customize to our own brand for the customers to easily use and access their classes and account.“

March 19, 2026

Krista M

Studio OwnerRetail, 2 - 10 employeesUsed the software for: More than 2 years.

“Your actual contract is not what you sign its the terms and use located on their website. When they increase your fees annually, you don't get a notification, and you will not be notified when your contract is up for renewal.“

March 18, 2026

FA

Fiona A

Studio ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“We can tailor our class packages and payments very easily to suit our all our different membership offerings, and also aids the administration of our staff and instructors salaries etc.“

April 7, 2025

Sally G

Owner OperatorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months.

“I constantly get ads to upgrade to their Ai bundle, the pop up frequently blocks what I need to see to actually do my job“

May 19, 2026

TR

Toni R

CEO, Service PractitionerAlternative Medicine, 2 - 10 employeesUsed the software for: More than 2 years.

“First, the software itself is capable of managing every aspect of the business from booking to inventory to payroll to retail sales and Gift Certificates.“

December 23, 2024

Sally G

Owner OperatorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months.

“STYLISTS, LMTs, Estheticians, Reiki, and other practicioners, STAY AWAY - this may work for yoga or dance classes, but it's not for anyone that does 1:1 time booking.“

May 19, 2026

## Showing most helpful reviews

Showing 1-25 of 614 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Rene K.  
owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "No Regrets!"

August 6, 2025

5.0

Automating my small business with Wellness Living is one of the best business decisions I've made. It has helped me automate and streamline so many processes including scheduling, client management and invoicing. The system is very intuitive and they're constantly updating the software with helpful enhancements. I've used other client management systems in the past and I can't get over how much more user friendly WL is. All the information is right where you need it. Onboarding and learning how to use the system was much easier than I anticipated and the Wellness Living staff are exceptional. No matter how big or small the question or issue, they are right there to help with timely responses, patience and careful instruction. In the midst of onboarding, I had a significant family matter arise that needed my undivided attention. I brought this to customer solution's attention and they were beyond supportive granting me a pause in my onboarding and subscription while I tended to the situation. For me, this speaks volumes about the kind of company WL is, a true trusted partner. I am so grateful!

Pros

Their Customer support & user interface. I am a solo business owner so it's very comforting to know that they are right there when you need them. The user interface is smart & forward thinking. Everything you need is right there.

Cons

Even though I was pleasantly surprised how well the onboarding went overall, at times it felt daunting & overwhelming... like anything new

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing WellnessLiving

Far better user interface and much more value

Review Source

Response from WellnessLiving Systems

August 7, 2025

Hi Rene, thank you so much for sharing your heartfelt and thoughtful review. It truly means the world to us to hear how WellnessLiving has made such a positive impact on your journey as a solo business owner. Knowing that our platform has helped you streamline and automate essential aspects like scheduling, client management, and invoicing is incredibly rewarding for our entire team. We’re especially grateful for your kind words about our customer support. Our team is dedicated to being there when you need us most, and your story highlights exactly why we do what we do. We're glad we could offer flexibility and compassion during your onboarding pause, it’s important to us to show up not just as a software provider, but as a trusted partner in your success. Thank you again for your trust and for choosing us as your business partner. Warm regards, Benjamin K.

PJ

Priscilla J.  
Owner, Director, Personal trainer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great value and worth it "

February 16, 2026

5.0

Overall I’ve had a wonderful experience with wellness living. Their onboarding team is truly exceptional, shout out to \[sensitive content hidden\].

Pros

I like the scheduling features in the calendar view. Also, the ability to take waivers and intake forms.

Cons

Their payment processing service, Paragon payment solutions, is cumbersome. Their customer service isn’t the best and I’ve been having trouble with them since August of 2025.

Switched from

[Spot-On](https://www.capterra.com/p/10022670/Spot-On/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

They removed the scheduling feature for the platform

Review Source

Response from WellnessLiving Systems

February 24, 2026

Thank you for your thoughtful review, Priscilla. We’re so glad to hear that you’re enjoying the calendar scheduling features as well as the waiver and intake form capabilities — those tools are designed to simplify operations and keep everything organized in one place. It’s also wonderful to hear your kind words about our onboarding team. We’ll be sure to share your appreciation with them. We’re sorry to hear about the challenges you’ve experienced with payment processing and customer service. We understand how important a smooth and responsive experience is, especially when it comes to financial transactions. Your feedback is important, and we would welcome the opportunity to review what’s been happening and help ensure everything is properly addressed moving forward. Best regards, Benjamin K.

Christine B.  
Pilates transformation expert  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Wish I hadn’t Switched to this platform"

April 10, 2026

3.0

Customer service was poor in that I was paying for custom app, yet the company never came through with something that worked properly. Customer service was poor.

Pros

I switched to WellnessLiving to add an automated marketing email to my customer experience: welcome emails, reminder emails, refresh emails.

Cons

There were promises of a custom app to streamline the scheduling experience for my clients. The app never worked correctly and I felt that I lost business.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Exorbitant pricing and poor customer service

Review Source

Response from WellnessLiving Systems

April 17, 2026

Hi Christine, Thank you for sharing your feedback. We’re glad to hear that the automated marketing features like welcome, reminder, and refresh emails brought value to your customer experience. We’re very sorry to hear about your experience with the custom app and the impact it had on your business. That’s certainly not the experience we aim to provide. A senior customer success team member will connect with you shortly to understand your experience in detail and address it effectively. Best regards, Benjamin K.

SL

Shane L.  
Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Happy with Wellness Living"

April 3, 2026

5.0

It's a bit overwhelming at first but the onboarding is good, and there's good customer support. The AI assistant is solid and appreciated.

Pros

Wellness Living has a good AI assistant, \[sensitive content hidden\]. During and after completing onboarding, I have leaned heavily on Isaac for new issues, and reminders of things I've been show.

Cons

Wellness Living is quite extensive and not as intuitive as I might like. I'll get used to it but, for example, it would be nice to be able to duplicate appointments like I am able to in Google Calendar. You can duplicate appointment types, but not calendar appointments.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing WellnessLiving

Features and pricing, although I'm not totally sure about both as I never used MindBody. I also had a recommendation from a colleague.

Review Source

Response from WellnessLiving Systems

April 13, 2026

Hi Shane, Thank you for sharing your experience! We’re glad to hear that onboarding went well and that our AI assistant has been helpful in guiding you through new tasks and reminders. It’s great to know that you’re finding value in the support available as you get more familiar with the platform. We also appreciate your honest feedback about the learning curve and appointment duplication. With a feature-rich system, it can feel extensive at first, and suggestions like yours are incredibly helpful as we continue improving usability and workflow efficiency. If you’d ever like help optimizing your setup or exploring ways to streamline your scheduling, our team would be happy to assist. Our 24/7 support team is always here to help and reachable at support@wellnessliving.com! Best regards,

SG

Savaná G.  
Director of Operations  
Sports  
Used the software for: 2+ years

### "A supportive, reliable system that’s grown with our business”"

December 30, 2025

5.0

We moved to WellnessLiving during a period when our business was growing quickly and our old scheduling system just couldn’t keep up anymore. The shift made our day-to-day operations feel much more organized and predictable, especially with lessons tied to specific practice bays! that change alone solved a lot of stress for our team. It’s not perfect, but it’s been a meaningful, supportive system for us as we’ve continued to grow.

Pros

The overall onboarding experience great. They really take the time to understand how we operate and took the extra effort to work with us on solutions.

Cons

Fixes and alterations to the system can sometimes take longer than ideal, but there's always a follow up.

Alternatives considered

[ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing WellnessLiving

Wellness Living had the ability to manage room access/bay access

Switched from

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)

They were not able to mange room bookings which resulted in multiple double bookings

Review Source

Response from WellnessLiving Systems

January 6, 2026

Thank you so much for sharing your experience, Savana. We’re really glad to hear that your onboarding process felt thoughtful and collaborative, and that our team took the time to truly understand how your business operates. Supporting growing businesses during periods of rapid change is exactly where we aim to add the most value, so it’s great to know the transition helped bring more organization and predictability to your day-to-day operations. We especially appreciate you highlighting how tying lessons to specific practice bays helped reduce stress for your team. It’s always rewarding to hear how a specific workflow improvement can make a meaningful difference. We also understand your feedback around fixes and system updates sometimes taking longer than ideal. While we work hard to ensure changes are implemented carefully and reliably and your feedback helps guide our ongoing improvements. Warm regards, MaryLee

PW

Pamela W.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Satisfaction "

July 10, 2025

5.0

The features and performance of WellnessLiving have been well-received by my yoga studio. The design and comprehensive tools have improved operations, including online scheduling, payment processing, marketing, and customer relationship management. Clients love my user-friendly mobile app, which simplifies bookings and engagement. There has been a noticeable increase in efficiency and client satisfaction since implementing Wellness Living. Highly recommend!!!

Pros

The platform's intuitive design makes it easy to navigate and master. Its clear layout and logical workflow prevent users from feeling overwhelmed, even when tackling complex tasks. The platform offers a wealth of functionality, providing everything needed to accomplish goals efficiently without needing additional software or workarounds.

Cons

Customer service never picks up when I call, they call back and sometimes it takes a while to get a call back. Price has increased and hopefully no more increases.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

We made the switch for cost reasons, Mindbody became incredibly expensive

Review Source

Response from WellnessLiving Systems

December 3, 2025

Hi Pamela, Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that WellnessLiving has helped streamline your studio’s operations — from online scheduling and payments to client engagement through your branded app. It’s wonderful to know that both your staff and students are seeing the benefits! We truly appreciate your feedback regarding phone support and pricing. Our call-back system is designed so that you never wait on hold, but we understand how important timely responses are and we are continually optimizing our processes to ensure you get the fastest possible support experience. Your comments on pricing are also very valuable — we always aim to deliver strong return on investment through innovation and continuous improvements, especially compared to other platforms in the industry. Best regards, Marylee B.

JY

Jack Y.  
Owner, Chief Instructor  
Sports  
Used the software for: 6-12 months

### "The best school/membership management system"

November 25, 2025

5.0

From the testing phase, through initial setup, training, go-live and ongoing use and support, everything went as expected. This system is well thought out. When I began using the system, the software is very mature and as a result, I have not experienced any technical issues. The level of support is phenomenon, all my request for help are replied almost immediately. The technical support are personable and knowledgeable as well.

Pros

The most I like about this product are the complete and powerful features. The customer support is also excellent. The cost of using the standard package is already meeting all the needs for my school. Booking and appointment features are very easy to use.

Cons

So far, I cannot think of anything I don't like. I have not experienced anything that is not meeting my expectations yet. As an experienced ERP implementer (over 20 years), I can say this responsibly.

Alternatives considered

[monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/)[Paid Memberships Pro](https://www.capterra.com/p/265352/Paid-Memberships-Pro/)

Reason for choosing WellnessLiving

WellnessLiving is specifically designed for membership oriented school/studios. The system tailors for school/studio owners. There works perfectly out of box without customization.

Review Source

Response from WellnessLiving Systems

December 5, 2025

Hi Jack, Thank you so much for taking the time to share such an insightful and thoughtful review. We’re thrilled to hear that your experience—from testing and onboarding to ongoing support—has met your expectations, especially given your extensive background in ERP implementation. It means a lot to us that you find the platform mature, reliable, and equipped with the powerful features your school needs. We’re also delighted that our support team has been consistently responsive and helpful whenever you’ve reached out. Your feedback reinforces our commitment to delivering an intuitive, dependable, all-in-one solution for businesses like yours, and we’re grateful to have you as part of the WellnessLiving community. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com ! Best regards, Marylee

PF

Patty F.  
Owner and founder  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Happy Client"

October 21, 2025

5.0

My experience has been, very good customer service, reliable AI support too. Wellness Living is always making upgrades for the software.

Pros

I love the AI driven customer support, it's been very helpful. This software are good features such as the branded app.

Cons

A little bit more money then other software packages. I don't like the virtual package, I would prefer all the recorded classes be available to everyone.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Cost was getting too out of control and I needed a virtual platform.

Review Source

Response from WellnessLiving Systems

October 30, 2025

Hi Patty, Thank you so much for your kind words and for sharing your positive experience! We’re delighted to hear that you’ve been happy with our customer service and that our AI-driven support and branded app have been helpful for your business. It’s wonderful to know you’ve noticed the ongoing upgrades we make to enhance the software. We also appreciate your feedback regarding pricing and virtual package accessibility — insights like yours help us continue improving and exploring ways to bring even more value to our community. We’re so glad to have you with us and look forward to supporting your continued success! Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com. Best regards, Marylee B.

KC

Kristen C.  
Founder  
Performing Arts  
Used the software for: 2+ years

### "Love this software"

October 8, 2025

5.0

Pros

My studio has used WellnessLiving since we opened in 2022. I love that it's a software that we can grow into. Customer service gets back to me quickly when I need it, and my students really enjoy our personalized app. It's great to have so many different ways for my students to book classes, rentals, and other services. I've recommended it to two of my other studio \[sensitive content hidden\] friends already!

Cons

Some of the transactions or reports can be a bit clunky. All the information is available, but sometimes it doesn't feel super intuitive.

Alternatives considered

[Jackrabbit Dance](https://www.capterra.com/p/93349/Jackrabbit-Dance/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing WellnessLiving

I didn't like the interface of MindBody. JackRabbit lacked the functionality I wanted

Review Source

Response from WellnessLiving Systems

October 15, 2025

Hi Kristen, Thank you so much for taking the time to share your experience! We’re thrilled to hear that WellnessLiving has supported your studio’s growth since opening in 2022 and that both you and your students are enjoying the personalized app and flexible booking options. It means a lot that you’ve even recommended us to other studio owners, we truly appreciate your trust and confidence in our platform. We also value your feedback regarding transactions and reports. Our team is always working on making features more intuitive and seamless, so your input helps guide future improvements. We’re so glad to have you as part of the WellnessLiving community and look forward to supporting your studio for many more years to come! Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Marylee B.

NS

Natalie S.  
Chief Operating Officer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "WellnessLiving - Best Fitness Platform"

August 19, 2025

5.0

10/10 - There is not a platform that can compete with WL at the moment. We do not plan on switching to anyone else.

Pros

Customer Support, innovativeness, regular updates and new features. Also - it's the best bang for your buck when it comes to client management and support. It's easy to schedule appointments, the interface is modern and sleek, and our customers data is secure.

Cons

There are important features that I believe should be created over other features that are submitted via the requests.

Alternatives considered

[Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/)[PushPress](https://www.capterra.com/p/172781/PushPress/)

Reason for choosing WellnessLiving

WellnessLiving was just a better product all around.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Price, support, and features. Mindbody could not provide sufficient support or features for their "robust" platform. It didn't function correctly and no one could ever help you. They were also way expensive for what they offered.

Review Source

Response from WellnessLiving Systems

August 20, 2025

Hi Natalie, Thank you so much for your wonderful review! We’re thrilled to hear that you value our customer support, the regular updates, and the innovative features we continue to roll out. It’s also fantastic to know that you find WellnessLiving to be the best value for client management and support, with an interface that’s modern, secure, and easy to use for both scheduling and data management. We appreciate your feedback regarding feature prioritization, and we’ll be sure to share this with our product team as we continue to shape our roadmap based on customer needs. It’s incredibly motivating to hear that you rate WellnessLiving a 10/10 and have no plans to switch, your trust means the world to us. Our 24/7 support team is always here to assist you and can be reached anytime at support@wellnessliving.com Best regards, Benjamin K.

SS

Sarah S.  
Yoga Instructor, Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Its a good software. Mostly user friendly. "

March 20, 2025

5.0

It's been up and down. I don't enjoy working with security metrics and paragon. I really had to push to get several issues resolved. I have tried other softwares. Like all software, there is a learning curve. Once I got the set-up figured out and got some assistance from WL to handle the security metrics and paragon, I'd say WL is the best software for the price. The AI help chat is a big improvement as well. Most of my immediate operational questions are answered very efficiently and instantly with the AI chat. Also, they WL team seems like they are continuously making improvements.

Pros

\[sensitive content hidden\] was a huge help! You can really tailor the software to fit your business needs. (Which means the backend is pretty complex) It takes some learning & setup time trial and error. But once you figure it all out, the workflow is easy and efficient. My employees find it pretty intuitive to use.

Cons

The payment processor, Paragon & Security Metrics. I wish WL switch to Stripe. So much easier and the Stripe hardware is so much better!

Alternatives considered

[Momence](https://www.capterra.com/p/229516/Ribbon/)[Walla](https://www.capterra.com/p/265361/Walla/)

Reason for choosing WellnessLiving

It was already installed. The price was better.

Switched from

[Arketa](https://www.capterra.com/p/212718/Arketa/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Acuity was a clunky mess. After a year and a half with WL, I switched to Arketa. I like several of Arketa's features better than WL's; however, the price of Arketa didn't make up for the difference in what we were not able to do.

Review Source

Response from WellnessLiving Systems

March 25, 2025

Hi Sarah, thank you for sharing your experience with WellnessLiving! We’re happy to hear that you’ve found our software to be user-friendly and customizable to your business needs. It’s great to know that once the setup was complete, your workflow became smooth and efficient, our goal is always to provide a system that grows with your business! We also appreciate your kind words about our team’s support and continuous improvements. Our AI chat was designed to provide instant answers, and we’re glad it’s been helpful in your day-to-day operations. We understand your concerns regarding payment processing. While Paragon and SecurityMetrics are our current partners, we’re always exploring ways to enhance our system, and your feedback is valuable. We’ll be sure to pass your comments along to our team. If you ever need further assistance, our 24/7 support team is here for you at support@wellnessliving.com. Best regards, Benjamin K.

MN

Monica N.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Love the service Wellness Living provides."

March 17, 2025

5.0

I love the ease of the scheduling for myself and my staff. I was building my own schedule every week and it was exhausting. No other platform fit with my type of business. Wellness Living had exactly what I needed and helped me get started with ease. I have also utilized their client app and FitBuilder and recently have opted into their website building. I love the education and support they give to all of their clients. So grateful for them for my business!

Pros

The ease of scheduling for my staff. I can schedule classes/trainings/staff all in one.

Cons

I haven't had many issues but I find it a little difficult to reach them through any avenue other than email. Sometimes I need a quick response and fix.

Alternatives considered

[PtEverywhere](https://www.capterra.com/p/207183/PtEverywhere/)

Reason for choosing WellnessLiving

Wellness Living fit better for scheduling purposes and it integrated my gym as well as my Physical therapy business and scheduling for my staff.

Review Source

Response from WellnessLiving Systems

March 25, 2025

Hi Monica, thank you for your thoughtful review! We’re so happy to hear that WL has made scheduling effortless for you and your staff. It’s great to know that our platform fits your business needs perfectly and has streamlined what used to be a time-consuming process. It’s also exciting that you’re taking full advantage of our ecosystem, from the client app to FitBuilder and now our website builder! We love that you find value in the education and support we provide, we’re always here to help our clients grow and succeed. We appreciate your feedback on response times through different channels. While email support allows us to track and resolve issues efficiently, we understand the need for quicker responses. Our team is always working to enhance communication, and we encourage you to explore our live chat and phone support options when you need immediate assistance. All the best, Benjamin K.

CE

Cameron E.  
C.O.O.  
Music  
Used the software for: 2+ years

### "Way better than our last CRM "

March 12, 2025

5.0

Overall its a huge improvement for our team!

Pros

I am a fan of Wellness Living compared to our last CRM. I appreciate the quick improvements that are made when enough people make a suggestion.

Cons

I do feel like the reports that are available can be a little limiting at times for pulling specific metrics. I also wish it had more official invoicing capabilities. Some client types we work with get funding from government programs and require official invoices that we have to go outside of the system for. Other than that we love it

Review Source

Response from WellnessLiving Systems

March 14, 2025

Hi Cameron, thank you for your great review! We're so glad to hear that WellnessLiving has been a huge improvement for your team and that you appreciate our commitment to continuous improvements based on customer feedback. Your experience is exactly what we strive for helping businesses run smoothly with a system that evolves to meet their needs. We appreciate your feedback on reporting and invoicing. We understand the importance of having more robust invoicing capabilities, especially for businesses that work with government-funded clients. While we offer various reporting tools, we recognize that every business has unique requirements, and we’ll be sure to share your insights with our development team for future enhancements. It's fantastic to hear that you love the system overall! If you ever need assistance or have more suggestions, our 24/7 support team is always here and reachable at support@wellnessliving.com. Best regards, Benjamin K.

AS

Amber S.  
Business Administrator  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Wellness Living"

February 2, 2026

5.0

Overall, I enjoy using Wellness Living and I find it to be a great tool! It is convenient being able to make payments through the app as needed, users can be put on a wait list, and it is great for marketing.

Pros

Wellness Living is a great tool to utilize to market your classes/studio, as well as user friendly when booking a class. It also easy to make payments through the app and the layout is presented in an organized easy manner.

Cons

I have found the application can be glitchy at times, which I have found to be an annoyance. There have been times where I had to close out or redownload the app, which then fixes it.

Review Source

Response from WellnessLiving Systems

February 11, 2026

Thank you so much, Amber, for taking the time to share your experience with WellnessLiving. We’re glad to hear that you find the platform user friendly, organized, and helpful for class bookings, payments, waitlists, and marketing — that convenience and ease of use are exactly what we aim to deliver. We also appreciate you calling out the occasional app glitches. While refreshing or reinstalling can resolve many of these issues, your feedback is important as it helps our product team continue improving overall performance and stability. If you ever notice recurring behavior, our support team can also help investigate and ensure everything is running smoothly. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com. Best regards, Benjamin K.

VR

Verified Reviewer  
Appointment Scheduler  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "WellnessLiving Love"

April 10, 2026

5.0

I feel I have had a good experience with WellnessLiving. Even with long wait times and difficulty resolving issues, everything is taken care of!

Pros

WellnessLiving has good management tools for memberships, staff, and marketing and interfaces easy to navigate.

Cons

There were long wait times for support or difficulty resolving complex issues. the setup process is time-consuming.

Review Source

Response from WellnessLiving Systems

April 17, 2026

Thank you for sharing your experience! We’re glad to hear that you find the platform easy to navigate and that the management tools for memberships, staff, and marketing are helping support your business. We also appreciate your honest feedback regarding wait times and resolving more complex issues. We understand how important timely and effective support is, and your input helps us continue improving in these areas. It’s great to know that despite these challenges, your overall experience has been positive and that your concerns have been resolved. If you ever need assistance optimizing your setup or navigating more advanced features, our team is always here to help. Best regards, Benjamin K.

VR

Verified Reviewer  
Yoga Teacher  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "All in one tool"

December 23, 2025

4.0

Even if it's not the most lightweight or modern-feeling system, it offers strong functionality once you’re set up properly.

Pros

Very comprehensive platform for managing fitness, wellness, and studio-based businesses. The feature set is strong especially for studios that have multiple offers like classes, packages and recurring memberships. It also helped us reduce no-shows and admin work with some of its automated features.

Cons

The interface is a bit cluttered and could be fine tuned. Customization wasn't always intuitive for our team.

Review Source

Response from WellnessLiving Systems

December 29, 2025

Thank you for taking the time to share your detailed feedback. We’re glad to hear that WellnessLiving has been a strong solution for managing your fitness and studio-based offerings, especially with classes, packages, and recurring memberships. It’s great to know that our automation tools have helped reduce no-shows and cut down on administrative work, allowing your team to focus more on running the business. We also appreciate your honest input regarding the interface and customization experience. WellnessLiving is designed to be highly comprehensive, which can sometimes feel busy at first. That said, we are continuously refining the interface and workflows to make customization more intuitive and easier for teams to navigate. Once set up properly, as you mentioned, the platform is built to deliver long-term value and robust functionality for growing businesses. Best regards, Benjamin K.

JE

Jolie E.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Wellnessliving Has it All!"

September 30, 2025

5.0

Great!

Pros

"WellnessLiving (WL) has been a game-changer for my yoga/pilates studio! WL is intuitive, easy to use, and has everything I need to manage classes, memberships, and client communication all in one place. My members love how simple it is to book classes (through our website or the app) and stay connected, and I love how much time it saves me on the back end. The customer support team is fantastic—responsive, knowledgeable. WellnessLiving has helped me streamline my business so I can focus more on our community and teaching. I couldn’t recommend it more!"

Cons

nothing right now.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

too expensive and outdated.

Review Source

Response from WellnessLiving Systems

October 7, 2025

Hi Jolie, Thank you so much for your wonderful feedback! We’re delighted to hear that WellnessLiving has been a game-changer for your yoga and pilates studio. It’s fantastic that our all-in-one platform is helping you easily manage classes, memberships, and client communication while saving time behind the scenes. We’re also thrilled to know your members are finding the booking process smooth and convenient this is exactly what we strive for! Our customer support team will be so happy to hear your kind words. We’re grateful to have you as part of the WellnessLiving community and look forward to continuing to support your studio’s growth and success. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Benjamin K.

BE

Braya E.  
LA  
Law Practice  
Used the software for: 1-2 years

### "Really Nice "

December 30, 2025

5.0

WellnessLiving has been a total game-changer for managing our schedule and client bookings. Their cloud-based app makes everything feel effortless—from appointment scheduling to reminders and class bookings. Whether you run a gym, spa, or salon, the platform keeps everything organized and professional without the stress.

Pros

The interface is smooth, easy to navigate, and saves so much time. If you’re looking for a reliable, all-in-one solution to streamline your business, WellnessLiving is definitely worth it.

Cons

While WellnessLiving offers useful features for scheduling and bookings, the platform can feel overwhelming and not very user-friendly at times. Certain functions take longer than expected to set up, and the learning curve is steep if you’re not tech-savvy.

Review Source

Response from WellnessLiving Systems

January 21, 2026

Hi Braya, Thank you so much for sharing your experience and for the wonderful feedback! We’re thrilled to hear that you’re enjoying the smooth interface and how WellnessLiving helps streamline scheduling and client bookings. It’s great to know the platform has been a game-changer in keeping your business organized and running efficiently. We also appreciate your honest feedback regarding the learning curve and setup time for certain features. With a robust platform offering many tools, there can be an adjustment period, and our team is always happy to help optimize workflows, provide guidance, and share best practices to make things feel more intuitive and efficient over time. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com. Best regards, Benjamin K.

Chandler B. G.  
Paralegal  
Law Practice  
Used the software for: 6-12 months

### "Book simple. Book quick."

September 3, 2025

5.0

It helps me oragnize how I want to explore fitness journey. While Im learning new things I am also helping people get started in their own journey.

Pros

I found the most beneficial thing Wellness Living provides is the accessibility it has to let clients book. I started using this not long ago and I already have a few regulars that want to train with me while I even keep track of my own trainer.

Cons

Sometimes spots fill up quick and you may not know right away. It only happened once, but my appointment was cancelled an hour after I booked it.

Review Source

Response from WellnessLiving Systems

September 8, 2025

Hi Chandler, thank you so much for sharing your experience with WellnessLiving! We’re thrilled to hear that you’ve already been able to attract regular clients and that the booking accessibility has made it easy for both you and your clients to stay organized. It’s great to know our platform is helping you balance your own training while supporting others on their fitness journeys. We appreciate your note about the appointment cancellation experience. While this seems to have been an isolated situation, our team continuously works on improving booking notifications to ensure trainers and clients are updated in real-time. Your feedback helps us fine-tune these features so your experience is always smooth. We’re excited to continue being part of your fitness journey and helping you grow your client base! Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com. Best regards, Benjamin K.

TJ

Tyla J.  
Fitness Coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great app to have"

May 3, 2025

4.0

Overall Wellness Living is a good app to have for your business if you have a gym. It is user friendly for the clients and personal trainers.

Pros

I love the access to information that is available for your business that relates to the customers/clients.

Cons

The app is a little glitchy at times so there have been so many updates that needed to be pushed through every week.

Review Source

Response from WellnessLiving Systems

May 6, 2025

Hi Tyla, thank you so much for sharing your thoughts with us! We are glad to hear that you find WellnessLiving to be a valuable tool for your business and that it has been user-friendly for both your clients and personal trainers. Our goal is to provide a seamless and intuitive experience that supports fitness businesses in delivering top-tier service and managing day-to-day operations with ease. We also appreciate your honest feedback about the app’s performance. While we are constantly working to roll out updates that improve functionality and introduce helpful new features, we understand that frequent updates and occasional glitches can be disruptive. Please know that our development team is continuously optimizing app performance and stability based on user feedback like yours. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Warm regards, Benjamin K.

AL

Ayobami L.  
Retail admin  
Retail  
Used the software for: 1-2 years

### "Wellness Living Review"

July 16, 2025

5.0

My overall experience has been remarkable with wellness living. Tried out a first exercise training program from this platform all fork comfort of home and it was absolutely remarkable

Pros

Best fitness comms forum software I've used so far. Most love the infusion of the love events to the recorded events easily

Cons

Navigation sometimes can get very interesting, with so much tabs embedded but overall is a great platform I've engaged with.

Review Source

Response from WellnessLiving Systems

July 22, 2025

Hi Ayobami, Thank you so much for your kind words and for sharing your remarkable experience with WellnessLiving! We’re thrilled to hear that you enjoyed your first training program from the comfort of your home and found the platform’s live and recorded event integration valuable. We appreciate your feedback regarding navigation. With our platform’s wide range of features, we understand it can feel like there’s a lot to explore at first. We’re constantly improving the user experience to make navigation simpler and more intuitive. In the meantime, our 24/7 support team is always happy to guide you or share tips on streamlining your dashboard setup to suit your needs. Thank you again for being a part of the WellnessLiving community! Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Benjamin K.

SE

Shawn E.  
Massage Therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great software for a small buisness"

May 5, 2025

5.0

This has been one of the best software suites I have used for my company, it easily handles scheduling, client profiles, notes, and cashing out people. The best part is all the therapists can see their schedules for the day right from their phone.

Pros

Great scheduling, therapists can see their scheduled appointments, can do your notes using your phone, etc.

Cons

it can be difficult to get used to when using it on your phone.

Review Source

Response from WellnessLiving Systems

May 7, 2025

Hi Shawn, thank you for taking the time to share your experience! We’re so glad to hear that WellnessLiving has been one of the best software solutions for your business. It’s great to know that features like scheduling, client profiles, SOAP notes, and mobile access are making a positive impact for both you and your team. We appreciate your feedback regarding the mobile experience. While we’re happy that your therapists are able to conveniently view their schedules from their phones, we also recognize that there’s always room to improve the overall mobile usability. Your insight helps guide our ongoing development efforts—we’re constantly working on refinements to make sure the app is as intuitive and seamless as possible. Thank you again for your support, and please remember: Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Benjamin K.

DS

Desiree S.  
Representative  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Wellness living reviews "

July 22, 2025

5.0

My overall experience with wellness living would be positive as I have not had any real issues with this software company.

Pros

I like receiving accurate information on spas, gyms or self care places that are intriguing and wellness oriented.

Cons

There has not been anything that I have disliked from the company since I've started using it almost six months ago.

Review Source

Response from WellnessLiving Systems

July 24, 2025

Hi Desiree, Thank you so much for your kind words and for being a part of the WellnessLiving community for the past six months! We’re so glad to hear that you’ve had a smooth experience and found our platform helpful in discovering wellness-focused businesses that align with your self-care goals. Your satisfaction means the world to us, and we look forward to supporting your journey in health and wellness for many more months to come! Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Benjamin K.

HK

Hannah K.  
Coach  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "WellnessLiving Review "

March 28, 2025

2.0

Frustrating due to its poor design and overcomplication.

Pros

It is easy to communicate with clients without sharing your phone number. I like the specificity of the calendar function.

Cons

It is slow to load, over complicated app navigation, poorly streamlined. It is also difficulty to navigate client booking for the actual client. Client always has so many questions due to the booking options on their end.

Review Source

Response from WellnessLiving Systems

April 3, 2025

Hi Hannah, thank you for sharing your honest feedback with us. We are truly sorry to hear that you’ve found the platform slow to load and the navigation complicated for both you and your clients. Your experience is very important to us, and we want to make sure we address your concerns effectively. A senior member of our team will be reaching out to you shortly to discuss these challenges and work toward a resolution that improves your experience. We appreciate your patience and the opportunity to improve. Best regards, Benjamin K.

CGC

Coach Gina C.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "My Go-to Platform"

April 22, 2025

5.0

Pros

The platform is intuitive, easy to navigate, and makes client booking and management seamless. It also offers excellent customer support, which is quick and reliable whenever I need assistance.

Cons

There are occasional bugs and glitches, and the platform speed can be inconsistent at times. While these issues don’t happen often, they can be frustrating when they do.

Review Source

Response from WellnessLiving Systems

April 23, 2025

Hi Gina, thank you for sharing such a great review! We are thrilled to be your go-to platform and that you find our system intuitive and seamless for client booking and management. It's especially encouraging to hear that our customer support team has been there for you when needed, we truly value being a dependable partner for your business. We appreciate your honest feedback regarding occasional glitches and speed inconsistencies. Our development team is continually working behind the scenes to improve performance and ensure a smooth user experience. Your input helps us move in the right direction, and we are grateful for it. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Benjamin K.

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