# WellnessLiving Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is WellnessLiving the right Pilates Studio solution for you? Explore 611 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145039/WellnessLiving/reviews --- WellnessLiving 4.4 (611) [View alternatives](https://www.capterra.com/p/145039/WellnessLiving/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of WellnessLiving Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews Comprehensive studio operations platform 90% positive reviews out of 62 Most reviewers indicate studio management covers scheduling, billing, and daily operations, supporting various fitness and wellness businesses. Claire B Yoga Teacher, 2 - 10 employees. "Very comprehensive platform for managing fitness, wellness, and studio-based businesses." Frequent technical problems 71% negative reviews out of 96 Most reviewers report bugs and issues disrupt daily tasks, with slow resolutions and inconsistent customer support responses. Storm T Owner, 2 - 10 employees. "Every single time there was an issue or a bug in the software I would have to spend days/weeks working around to have it fixed." Smooth transition experience 91% positive reviews out of 34 Most reviewers find switching software straightforward, with strong support making the process manageable and worthwhile. Enrique G Owner, 2 - 10 employees. "Our experience has been very smooth and has helped us streamline our operations allowing us to grow since switching to WellnessLiving." Difficult cancellation and refund process 88% negative reviews out of 48 Most reviewers say cancellation and refunds are complicated, with contract obstacles, persistent charges, and delayed responses. Krista M Studio Owner, 2 - 10 employees. "After 9 years with them, I cannot wait to be finally done; that is when they stop begging me to stay, and finally terminate this auto-renewal contract that I am stuck paying until the end of the year." Continuous software enhancements 93% positive reviews out of 27 Most reviewers describe improvements as frequent, customer-driven updates that enhance efficiency and address user needs. Challenging financial processes 64% negative reviews out of 42 Some reviewers find financial management frustrating, citing inefficiency, unexpected costs, and difficulties tracking or receiving payments. Bianca W CEO, 2 - 10 employees. "They just continue to take our money and pass us around over and over again without anyone taking ownership or accountability." ## Showing most helpful reviews Showing 1-25 of 611 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Melissa S. owner Health, Wellness and Fitness Used the software for: 2+ years ### "Happy and Loyal customer. " January 31, 2026 5.0 I am a happy customer and would reccomend them to anyone in need of booking and billing software. I highlight the customer serviec. Pros I compared many software companies when I opened up my yoga studio and WellnessLiving by far had the best customer service. Cons I still have a hard time sometimes with freezing memberships and adjusting future billing cycles but whenever I call with my questions they are patient and walk me through the steps. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing WellnessLiving I received better customer service from WL and the price is better. Review Source Response from WellnessLiving Systems February 11, 2026 Hi Melissa, thank you for sharing your experience and for choosing WellnessLiving for your yoga studio. We truly appreciate the time you took to compare platforms and are grateful that our customer service and value stood out to you. We are glad to hear that our team has been patient and supportive when assisting you with freezing memberships and adjusting future billing cycles. These workflows can sometimes feel complex, and your feedback helps us continue improving clarity and ease of use. Our team is always happy to walk through these steps with you and ensure everything is set up correctly for your business. It means a lot to us that you would recommend WellnessLiving to others and highlight our customer service. Supporting studio owners like you is exactly why we do what we do. Best regards, Benjamin K. SG Savaná G. Director of Operations Sports Used the software for: 2+ years ### "A supportive, reliable system that’s grown with our business”" December 30, 2025 5.0 We moved to WellnessLiving during a period when our business was growing quickly and our old scheduling system just couldn’t keep up anymore. The shift made our day-to-day operations feel much more organized and predictable, especially with lessons tied to specific practice bays! that change alone solved a lot of stress for our team. It’s not perfect, but it’s been a meaningful, supportive system for us as we’ve continued to grow. Pros The overall onboarding experience great. They really take the time to understand how we operate and took the extra effort to work with us on solutions. Cons Fixes and alterations to the system can sometimes take longer than ideal, but there's always a follow up. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing WellnessLiving Wellness Living had the ability to manage room access/bay access Switched from [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/) They were not able to mange room bookings which resulted in multiple double bookings Review Source Response from WellnessLiving Systems January 6, 2026 Thank you so much for sharing your experience, Savana. We’re really glad to hear that your onboarding process felt thoughtful and collaborative, and that our team took the time to truly understand how your business operates. Supporting growing businesses during periods of rapid change is exactly where we aim to add the most value, so it’s great to know the transition helped bring more organization and predictability to your day-to-day operations. We especially appreciate you highlighting how tying lessons to specific practice bays helped reduce stress for your team. It’s always rewarding to hear how a specific workflow improvement can make a meaningful difference. We also understand your feedback around fixes and system updates sometimes taking longer than ideal. While we work hard to ensure changes are implemented carefully and reliably and your feedback helps guide our ongoing improvements. Warm regards, MaryLee Christine B. Pilates transformation expert Health, Wellness and Fitness Used the software for: 6-12 months ### "Wish I hadn’t Switched to this platform" April 10, 2026 3.0 Customer service was poor in that I was paying for custom app, yet the company never came through with something that worked properly. Customer service was poor. Pros I switched to WellnessLiving to add an automated marketing email to my customer experience: welcome emails, reminder emails, refresh emails. Cons There were promises of a custom app to streamline the scheduling experience for my clients. The app never worked correctly and I felt that I lost business. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Exorbitant pricing and poor customer service Review Source Response from WellnessLiving Systems April 17, 2026 Hi Christine, Thank you for sharing your feedback. We’re glad to hear that the automated marketing features like welcome, reminder, and refresh emails brought value to your customer experience. We’re very sorry to hear about your experience with the custom app and the impact it had on your business. That’s certainly not the experience we aim to provide. A senior customer success team member will connect with you shortly to understand your experience in detail and address it effectively. Best regards, Benjamin K. JY Jack Y. Owner, Chief Instructor Sports Used the software for: 6-12 months ### "The best school/membership management system" November 25, 2025 5.0 From the testing phase, through initial setup, training, go-live and ongoing use and support, everything went as expected. This system is well thought out. When I began using the system, the software is very mature and as a result, I have not experienced any technical issues. The level of support is phenomenon, all my request for help are replied almost immediately. The technical support are personable and knowledgeable as well. Pros The most I like about this product are the complete and powerful features. The customer support is also excellent. The cost of using the standard package is already meeting all the needs for my school. Booking and appointment features are very easy to use. Cons So far, I cannot think of anything I don't like. I have not experienced anything that is not meeting my expectations yet. As an experienced ERP implementer (over 20 years), I can say this responsibly. Alternatives considered [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/)[Paid Memberships Pro](https://www.capterra.com/p/265352/Paid-Memberships-Pro/) Reason for choosing WellnessLiving WellnessLiving is specifically designed for membership oriented school/studios. The system tailors for school/studio owners. There works perfectly out of box without customization. Review Source Response from WellnessLiving Systems December 5, 2025 Hi Jack, Thank you so much for taking the time to share such an insightful and thoughtful review. We’re thrilled to hear that your experience—from testing and onboarding to ongoing support—has met your expectations, especially given your extensive background in ERP implementation. It means a lot to us that you find the platform mature, reliable, and equipped with the powerful features your school needs. We’re also delighted that our support team has been consistently responsive and helpful whenever you’ve reached out. Your feedback reinforces our commitment to delivering an intuitive, dependable, all-in-one solution for businesses like yours, and we’re grateful to have you as part of the WellnessLiving community. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com ! Best regards, Marylee PF Patty F. Owner and founder Health, Wellness and Fitness Used the software for: 2+ years ### "Happy Client" October 21, 2025 5.0 My experience has been, very good customer service, reliable AI support too. Wellness Living is always making upgrades for the software. Pros I love the AI driven customer support, it's been very helpful. This software are good features such as the branded app. Cons A little bit more money then other software packages. I don't like the virtual package, I would prefer all the recorded classes be available to everyone. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Cost was getting too out of control and I needed a virtual platform. Review Source Response from WellnessLiving Systems October 30, 2025 Hi Patty, Thank you so much for your kind words and for sharing your positive experience! We’re delighted to hear that you’ve been happy with our customer service and that our AI-driven support and branded app have been helpful for your business. It’s wonderful to know you’ve noticed the ongoing upgrades we make to enhance the software. We also appreciate your feedback regarding pricing and virtual package accessibility — insights like yours help us continue improving and exploring ways to bring even more value to our community. We’re so glad to have you with us and look forward to supporting your continued success! Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com. Best regards, Marylee B. KC Kristen C. Founder Performing Arts Used the software for: 2+ years ### "Love this software" October 8, 2025 5.0 Pros My studio has used WellnessLiving since we opened in 2022. I love that it's a software that we can grow into. Customer service gets back to me quickly when I need it, and my students really enjoy our personalized app. It's great to have so many different ways for my students to book classes, rentals, and other services. I've recommended it to two of my other studio \[sensitive content hidden\] friends already! Cons Some of the transactions or reports can be a bit clunky. All the information is available, but sometimes it doesn't feel super intuitive. Alternatives considered [Jackrabbit Dance](https://www.capterra.com/p/93349/Jackrabbit-Dance/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing WellnessLiving I didn't like the interface of MindBody. JackRabbit lacked the functionality I wanted Review Source Response from WellnessLiving Systems October 15, 2025 Hi Kristen, Thank you so much for taking the time to share your experience! We’re thrilled to hear that WellnessLiving has supported your studio’s growth since opening in 2022 and that both you and your students are enjoying the personalized app and flexible booking options. It means a lot that you’ve even recommended us to other studio owners, we truly appreciate your trust and confidence in our platform. We also value your feedback regarding transactions and reports. Our team is always working on making features more intuitive and seamless, so your input helps guide future improvements. We’re so glad to have you as part of the WellnessLiving community and look forward to supporting your studio for many more years to come! Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Marylee B. NS Natalie S. Chief Operating Officer Health, Wellness and Fitness Used the software for: 2+ years ### "WellnessLiving - Best Fitness Platform" August 19, 2025 5.0 10/10 - There is not a platform that can compete with WL at the moment. We do not plan on switching to anyone else. Pros Customer Support, innovativeness, regular updates and new features. Also - it's the best bang for your buck when it comes to client management and support. It's easy to schedule appointments, the interface is modern and sleek, and our customers data is secure. Cons There are important features that I believe should be created over other features that are submitted via the requests. Alternatives considered [Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/)[PushPress](https://www.capterra.com/p/172781/PushPress/) Reason for choosing WellnessLiving WellnessLiving was just a better product all around. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Price, support, and features. Mindbody could not provide sufficient support or features for their "robust" platform. It didn't function correctly and no one could ever help you. They were also way expensive for what they offered. Review Source Response from WellnessLiving Systems August 20, 2025 Hi Natalie, Thank you so much for your wonderful review! We’re thrilled to hear that you value our customer support, the regular updates, and the innovative features we continue to roll out. It’s also fantastic to know that you find WellnessLiving to be the best value for client management and support, with an interface that’s modern, secure, and easy to use for both scheduling and data management. We appreciate your feedback regarding feature prioritization, and we’ll be sure to share this with our product team as we continue to shape our roadmap based on customer needs. It’s incredibly motivating to hear that you rate WellnessLiving a 10/10 and have no plans to switch, your trust means the world to us. Our 24/7 support team is always here to assist you and can be reached anytime at support@wellnessliving.com Best regards, Benjamin K. BN Bernie N. owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Software " August 8, 2025 5.0 I have been approached several times to give other softwares a chance and have not all felt the need to change. Pros WellnessLiving makes running a business easy. Everything is all in one place. We have detailed profiles for all of our clients, their attendance and spending history. We can plan events and send marketing emails all from WellnessLiving. This saves time and money having everything on one platform. Their customer service is top notch! If I ever get stuck or need to learn a new feature, their team is quick to respond. The thing I love the most is they are always improving and adding new features! They listen to their businesses and try everything they can to make our life easier! Cons For the most part Wellnessliving has been a great software! My instructors had a bit of a time to get use to it. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) price and service was not appropriate for my needs Review Source Response from WellnessLiving Systems August 12, 2025 Hi Bernie, thank you for your glowing review and for sharing your experience with WellnessLiving! We’re thrilled to hear how having everything in one place from client profiles and attendance tracking to event planning and marketing has made running your business easier and more efficient. It’s wonderful to know that our platform has saved you both time and money, and that our constant improvements and new features have been valuable to you. Your praise for our customer service means so much to our team, as we strive to respond quickly and ensure you feel confident using every feature. We also appreciate your note about instructors needing a little adjustment time,transitioning to a new system can take some getting used to, but we’re always here to support you through it. The fact that you’ve been approached by other software providers and never felt the need to switch truly speaks volumes. Best regards, Benjamin K. Rene K. owner Health, Wellness and Fitness Used the software for: 1-2 years ### "No Regrets!" August 6, 2025 5.0 Automating my small business with Wellness Living is one of the best business decisions I've made. It has helped me automate and streamline so many processes including scheduling, client management and invoicing. The system is very intuitive and they're constantly updating the software with helpful enhancements. I've used other client management systems in the past and I can't get over how much more user friendly WL is. All the information is right where you need it. Onboarding and learning how to use the system was much easier than I anticipated and the Wellness Living staff are exceptional. No matter how big or small the question or issue, they are right there to help with timely responses, patience and careful instruction. In the midst of onboarding, I had a significant family matter arise that needed my undivided attention. I brought this to customer solution's attention and they were beyond supportive granting me a pause in my onboarding and subscription while I tended to the situation. For me, this speaks volumes about the kind of company WL is, a true trusted partner. I am so grateful! Pros Their Customer support & user interface. I am a solo business owner so it's very comforting to know that they are right there when you need them. The user interface is smart & forward thinking. Everything you need is right there. Cons Even though I was pleasantly surprised how well the onboarding went overall, at times it felt daunting & overwhelming... like anything new Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing WellnessLiving Far better user interface and much more value Review Source Response from WellnessLiving Systems August 7, 2025 Hi Rene, thank you so much for sharing your heartfelt and thoughtful review. It truly means the world to us to hear how WellnessLiving has made such a positive impact on your journey as a solo business owner. Knowing that our platform has helped you streamline and automate essential aspects like scheduling, client management, and invoicing is incredibly rewarding for our entire team. We’re especially grateful for your kind words about our customer support. Our team is dedicated to being there when you need us most, and your story highlights exactly why we do what we do. We're glad we could offer flexibility and compassion during your onboarding pause, it’s important to us to show up not just as a software provider, but as a trusted partner in your success. Thank you again for your trust and for choosing us as your business partner. Warm regards, Benjamin K. BR Beverly R. Operations Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great customer support!" September 25, 2025 5.0 Overall, it has been a smooth experience, like with any booking software with built in POS system, there are additional fees but this cannot be avoided. The customer experience has been good overall. Pros I found that the entire process from the intake call to onboarding, registering for the app and figuring out the backend of how to use the software was a smooth experience. Good customer support, responsive and informative. Cons I did not like that the pricing and currency is in USD which means it fluctuates for Canadian companies as the conversion fluctuates and also it is more expensive for us. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing WellnessLiving A friend recommended wellness living instead of mind body. Review Source Response from WellnessLiving Systems September 29, 2025 Hi Beverly, Thank you so much for taking the time to share your experience! We’re thrilled to hear that your onboarding process, app registration, and backend setup went smoothly, and that our customer support team has been responsive and informative throughout your journey with WellnessLiving. Providing a seamless experience for our clients is always our top priority. We also appreciate your feedback regarding pricing and currency conversion. We understand how important this is for our Canadian customers, and your input will be shared with our leadership team as we continuously work to enhance our services. We’re grateful for your trust in WellnessLiving and for choosing us based on a friend’s recommendation—it means the world to us. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com Best regards, Benjamin K. EO Edgardo O. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Wellness Living software review" March 24, 2025 5.0 This is the 3rd software company that I have used, and I am definitely pleased with it. they are constantly adding features to better serve their customers which in turn helps our customers. Price wise is about the same as others. Support has been top notch every time I have interacted with them. This alone is hands down one of the best reasons to use them. I've been a customer since 2023 and I have recommended them to others as well. Pros The system itself has so many options. Price is on par with others. Support is unbelievably helpful. Constantly upgrading the system. Cons Price can be slightly lower to really leverage against competitors and to entice companies to use their software vs others. Set up, because of so many options, was very frustrating. Once they were able to get support on the phone with me, they spent hours making sure everything was set up including follow ups. Alternatives considered [Pike13](https://www.capterra.com/p/225933/Pike13/) Reason for choosing WellnessLiving The price was lower and wellness living had More options Switched from [Pike13](https://www.capterra.com/p/225933/Pike13/) The price was lower on the credit card fees. More Options. Review Source Response from WellnessLiving Systems March 26, 2025 Hi Edgardo, thank you for your detailed review and for choosing WellnessLiving as your software solution! We are thrilled to hear that our wide range of features, competitive pricing, and top-notch support have made a positive impact on your business. It’s great to know that our continuous upgrades are helping you serve your customers better! We also appreciate your feedback on pricing and the initial setup process. Our goal is to provide the best value possible while ensuring a robust and feature-rich platform. We understand that setup can be complex due to the many customization options, and we’re glad our support team was able to assist you through the process. Cheers, Benjamin K. IG Isis G. Admin Marketing Music Used the software for: 2+ years ### "Wellness works for most apt businesses!" March 21, 2025 4.0 Most problems are solvable with workarounds if they do not develop a solution for you right away. Overall the program solves a lot of our customer account management problems in a secure way. It also solves a lot of scheduling issues and teacher management issues. The learning curve is quite steep however and you need tech savvy staff to use the program and personally, I recommend assigning a team lead. Pros Wellnessliving is a dynamic UI for small businesses that focus on appointments, classes and retail add ons. I liked that once you understand the logic of the UI you can easily manage workarounds for your business regardless of what type of business it is. Cons The program is fitness-centric so sometimes there are limitations in the program especially around payment plan styles which we found frustrating. Alternatives considered [My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing WellnessLiving Wellnessliving had more features that suited a music school at the time. Switched from [ACTIVE Network](https://www.capterra.com/p/221947/ACTIVE-Network/) It was insanely expensive and super complicated. Review Source Response from WellnessLiving Systems March 26, 2025 Hi Isis, We would like to take opportunity and thank you for sharing your feedback. We’re happy to hear that our platform has been a great solution for managing appointments, classes, and retail add-ons, and that once familiar with the system, it provides flexibility for different business needs. Your insights into customer account management and scheduling efficiency are truly appreciated! We also acknowledge your feedback regarding payment plan styles and the fitness-centric nature of the platform. We’re always looking for ways to make our software more adaptable across industries, and your input helps us prioritize future improvements. If you have specific enhancements in mind, we’d love for you to submit feature requests through our Community Forum. We appreciate your support and look forward to continuing to help your business thrive! Our 24/7 support team is always here if you need assistance reach us anytime at support@wellnessliving.com. Best regards, Benjamin K. NH Nancy H. CEO and Co-Founder Sports Used the software for: 2+ years ### "Best system & customer service we have ever experienced " March 12, 2025 5.0 We fell in love with the system the moment we saw it almost 2.5 years ago when we decided to open our Pole Dance Academy. Eventhough it was a bit pricy for us & the currency and economy in Egypt is extremely unstable we decided to go for it (as previous clients of Mindbody, we where beyond happy to find a system that offers much more & that is super pretty & inclusive of all services). We have been struggling alot with our business growth due to the economy but we really didn't want to give up because we are super passionate about what we do helping & empowering women through sports & training. We almost gave up on the app and each time the wellnessliving team (especially \[sensitive content hidden\]) helped us out and gave us exceptions to be able to go through. Thank you so much to our Wellnessliving family, we are beyond grateful to have you & for all your unconditional support. Pros Everything about wellnessliving is amazing. The interface itself is user friendly, beautiful on the eyes & inclusive of all services we need. Moreover the team & customer care is unbelievable, we see that the company doesn't just care about profit & numbers, you really care about the customer experience and helping out at your highest capacity to facilitate your partners' business and to help wherever you can. A special thanks to \[sensitive content hidden\] (Customer Success Manager), he has been with us since the beginning and he really made our life a million times easier and helped us with our small business. Thank you we appreciate it. Cons The only thing we struggled with is the pricing with the currency devaluation & economic crisis our country has been going through it has been challenging. but to be honest, the team at wellnessliving really understood our struggles & facilitated the best options with us. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing WellnessLiving friendly user interface value for money beautiful app in the initial meeting for the demo we fell in love with the kindness & way of the sales agent who showed us wellnessliving Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) hate the interface (not user friendly) No value for the money Review Source Response from WellnessLiving Systems March 14, 2025 Hi Nancy, thank you for your heartfelt review! We are truly honored to be part of your journey and to support your Pole Dance Academy. It means the world to us that WellnessLiving has provided you with the tools you need to run your business while also being a partner you can rely on. Our mission is to do more than just provide software, we genuinely care about our customers' success, and knowing that you've felt supported every step of the way is incredibly rewarding. We appreciate you sharing your challenges with pricing due to economic fluctuations. We understand how difficult these situations can be, and we’re glad our team could work with you to find the best possible solutions. Your passion for empowering women through sports and training is truly inspiring, and we’re grateful to be a part of your success story. Thank you again for your kind words and for choosing WellnessLiving. Best Regards, Benjamin K. JF Jacqueline F. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Wellness Living needs to be your choice for Your small Business in Canda" December 12, 2025 5.0 Fast responsive and interactive help! Matt reaches out frequently to make sure things are going well for you and your clients. Pros Review for WellnessLiving WellnessLiving has been an absolute game-changer for my home-based Pilates business! This Canadian scheduling and accounting app is interactive, highly supportive, and expertly tailored to meet the unique needs of small fitness studios like mine. The platform makes managing appointments, payments, and client communication seamless and stress-free. My customers are thrilled with how easy it is to book sessions and stay connected. The intuitive design and robust features truly elevate the client experience. On top of that, I love supporting a Canadian business that genuinely understands and caters to wellness professionals. If you’re looking for a reliable, user-friendly solution that helps you focus on what you love—teaching and growing your business—WellnessLiving is the perfect choice! Cons Nothing to report! The staff are amazing and are always there to support your learning and use of the application! Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing WellnessLiving Canadian and responsiveness and confidence Review Source Response from WellnessLiving Systems January 22, 2026 Hi Jacqueline, Thank you so much for taking the time to share such an incredible review! We’re truly delighted to hear how WellnessLiving has been a game-changer for your home-based Pilates business and that the platform has helped make managing appointments, payments, and client communication seamless and stress-free. It’s wonderful to know that your clients are enjoying the easy booking experience and that the intuitive design and robust features are supporting both your growth and day-to-day operations. We also really appreciate your kind words about our team and the ongoing support you’ve received. It’s great to hear that Matt has been proactive in checking in and ensuring everything continues to run smoothly for you and your clients. Your trust and confidence in WellnessLiving mean a lot to us, especially knowing you chose us over other platforms. Best regards, Marylee B. jG jennifer G. Front desk Health, Wellness and Fitness Used the software for: 2+ years ### "Choose Wellness Living" January 18, 2026 5.0 My experience with WellnessLiving has been very positive. It’s easy to use, well organized, and the reports are helpful. The setup process was smooth and straightforward. Pros Easy to navigate and user-friendly. Simple booking and membership management. Helpful reports that show membership revenue and total visits. Smooth onboarding and setup process. Everything is organized in one place. Reliable and works consistently. Cons Takes a little time to learn all of the features but that is a normal part of the learning process. Wellness Living’s customer service had multiple meetings with me to navigate everything and was super helpful. Review Source Response from WellnessLiving Systems January 27, 2026 Hi Jennifer, Thank you so much for sharing your positive experience with WellnessLiving. We’re glad to hear that you’ve found the platform easy to navigate, well organized, and reliable, and that the booking tools, membership management, and reporting features are helping you stay on top of your revenue and visits. It’s also great to know that your onboarding experience was smooth and that our team was able to support you through multiple sessions to ensure you felt confident using the system. We truly appreciate your feedback about the learning curve as well. With a feature-rich platform, it can take a bit of time to explore everything available, and we’re always happy to help you uncover tools, shortcuts, and reports that can further streamline your workflow and save time as your business grows. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com ! Best regards, Benjamin K. MB Mia B. Facilitator Health, Wellness and Fitness Used the software for: 2+ years ### "Helpful. Personable. Adaptable." January 24, 2026 5.0 Wellness Living has been a great platform for our team at a healing center with a diverse membership. We provide access to a healing modality that requires specificity for each person. Scheduling them on an individual basis demands multiple levels of information involving dates and times, specific needs, special offers, short term and long term scheduling and more. What impresses me most about Wellness Living is the adaptability of their team as well as the software itself. Pros This crew is available and personable and are committed to providing the tools we need to organize our services and provide a great experience for our members. Cons Lately it seems the company has been expanding and support requests can experience temporary back ups. I am confident they will get up to speed in a reasonable timeframe. Review Source Response from WellnessLiving Systems January 30, 2026 Thank you so much, Mia, for your thoughtful and balanced review. We truly appreciate your kind words about our team and are glad to hear that the platform is helping you organize your services and deliver a strong experience for your members — especially with the level of personalization and scheduling complexity your healing center requires. It’s great to know the flexibility of the software and our team’s adaptability are making a positive impact for you. We also appreciate your honest note about occasional support delays. As we continue to grow, we are actively expanding and refining our support resources to keep response times fast and reliable. In the meantime, using in-platform help guides, setup checklists, and workflow templates can often speed up configuration and scheduling changes for specialized services. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Marylee B. SAY Soul Align Y. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Great Platform" August 8, 2025 5.0 Pros We have been very pleased with WellnessLiving as our booking and payment platform. The functionality is excellent, offering a smooth and intuitive experience for both our customers and our team. Our clients find it easy to book classes, make payments, and manage their schedules, while on the owner side, the system provides robust tools for managing our studio operations efficiently. The user-friendly interface and reliable performance have made it an essential part of our business. Cons Occasional glitches, but usually fixed quickly. Customer service is sometimes hard to reach but once we get an actual person to speak with, issues are usually resolved quickly. Review Source Response from WellnessLiving Systems August 12, 2025 Thank you for sharing your experience with WellnessLiving! We’re delighted to hear that our booking and payment platform has been delivering a smooth and intuitive experience for both your clients and your team. It’s great to know that your customers find it easy to book classes, make payments, and manage their schedules, while our tools help you efficiently oversee studio operations. We truly value your feedback regarding occasional glitches and the challenge of reaching customer service at times, your input helps us continue to improve our responsiveness and system stability. We’re glad that once connected with our team, your issues are quickly and effectively resolved. We’re committed to making WellnessLiving an even more seamless part of your business operations so you can focus on what you do best. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Benjamin K. DJ David J. Lead Marketing Strategist Marketing and Advertising Used the software for: 1-2 years ### "Do Not Recommend Whatsover" May 21, 2025 1.0 It has not been pleasant. If you are reading this, find another CRM and marketing automation platform. This has little going for it with lack of trasnparency, lack of support, lack of API support. Pros This has been a difficult experience trying to get a hold of anyone. I can't in good faith recommend this company for any of my clients. Cons They took money but don't offer any support. I have numerous emails, I've reached on on their social media, I've never received an acknowledgement or any call backs. Review Source Response from WellnessLiving Systems May 22, 2025 Hi David, thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with WellnessLiving did not meet your expectations, and we sincerely apologize for any frustration caused by our communication or support processes. What you’ve described does not reflect the level of service we strive to provide. Our goal is to deliver a seamless onboarding and support experience for every business, and it’s clear that in your case, we fell short. We take concerns about lack of responsiveness and transparency very seriously. A senior member of our customer success team will to reach out to you shortly to address your concerns. Best regards, Benjamin K. TJ Tyla J. Fitness Coach Health, Wellness and Fitness Used the software for: 1-2 years ### "Great app to have" May 3, 2025 4.0 Overall Wellness Living is a good app to have for your business if you have a gym. It is user friendly for the clients and personal trainers. Pros I love the access to information that is available for your business that relates to the customers/clients. Cons The app is a little glitchy at times so there have been so many updates that needed to be pushed through every week. Review Source Response from WellnessLiving Systems May 6, 2025 Hi Tyla, thank you so much for sharing your thoughts with us! We are glad to hear that you find WellnessLiving to be a valuable tool for your business and that it has been user-friendly for both your clients and personal trainers. Our goal is to provide a seamless and intuitive experience that supports fitness businesses in delivering top-tier service and managing day-to-day operations with ease. We also appreciate your honest feedback about the app’s performance. While we are constantly working to roll out updates that improve functionality and introduce helpful new features, we understand that frequent updates and occasional glitches can be disruptive. Please know that our development team is continuously optimizing app performance and stability based on user feedback like yours. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Warm regards, Benjamin K. SE Shawn E. Massage Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "Great software for a small buisness" May 5, 2025 5.0 This has been one of the best software suites I have used for my company, it easily handles scheduling, client profiles, notes, and cashing out people. The best part is all the therapists can see their schedules for the day right from their phone. Pros Great scheduling, therapists can see their scheduled appointments, can do your notes using your phone, etc. Cons it can be difficult to get used to when using it on your phone. Review Source Response from WellnessLiving Systems May 7, 2025 Hi Shawn, thank you for taking the time to share your experience! We’re so glad to hear that WellnessLiving has been one of the best software solutions for your business. It’s great to know that features like scheduling, client profiles, SOAP notes, and mobile access are making a positive impact for both you and your team. We appreciate your feedback regarding the mobile experience. While we’re happy that your therapists are able to conveniently view their schedules from their phones, we also recognize that there’s always room to improve the overall mobile usability. Your insight helps guide our ongoing development efforts—we’re constantly working on refinements to make sure the app is as intuitive and seamless as possible. Thank you again for your support, and please remember: Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Benjamin K. SA Steven A. President Sports Used the software for: 1-2 years ### "HIGHLY RECOMMEND" June 9, 2025 5.0 I use Wellness Living facility management software and I have a branded app through them as well. EVERYTHING works smooth as silk, but life is not perfect, so when I have a question or need a solution, their product support is tremendous. Highly recommend! Pros Their support is tremendous. Always available and knowledgeable. The software is very versatile, and when I can't work on something, they're always available for a workaround. Cons Between my software, merchant processing, and branded app, it's a little difficult to follow the dollars. Review Source Response from WellnessLiving Systems June 10, 2025 Hi Steven, thank you so much for your glowing review and for taking the time to share your experience with WellnessLiving! We’re thrilled to hear that you find the software versatile and smooth-running, and it’s fantastic to know that our support team has consistently been there when you needed a hand. Your feedback truly means a lot to us! We also appreciate you mentioning the challenge of tracking funds across the software, merchant processing, and branded app. Transparency and simplicity are very important to us, and we’re continuously working on enhancing our financial reporting features to make this process even more intuitive for our users. We’ll be sure to share this input with our product team for further review. It’s a pleasure to support your facility and provide the tools that help streamline your day-to-day operations. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Benjamin K. RC Rachel C. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great service!" June 10, 2025 5.0 From start to finish the staff was super helpful and walked me through everything in the set up process. I have been able to make customizations as needed! Pros The customer service is amazing and I love that it is a more affordable option for small studios like us! Cons There are some technical things to get used to and sometimes glitches, but nothing too big to handle! I wish the app was not so expensive. Review Source Response from WellnessLiving Systems December 1, 2025 Hi Rachel, Thank you so much for sharing your experience! We’re delighted to hear that our team supported you every step of the way through setup, and that you’ve been able to customize WellnessLiving to fit your studio’s needs. It’s also wonderful to know that our pricing structure has made a positive difference for your business, supporting growing studios like yours is exactly what we strive for! We appreciate your feedback regarding occasional glitches and technical adjustments. We’re continually working to enhance stability and performance, and feedback like yours helps us prioritize improvements. As for the branded app, we do understand the concern, it’s built to help elevate your business with a premium client experience, but we’re always exploring ways to deliver even greater value. Best Regards, Marylee B. BH Brandi H. Owner Apparel & Fashion Used the software for: Less than 6 months ### "Great product " November 15, 2025 5.0 It easy to use and input all your information. It's also easy to navigate with everything being self explanatory. Pros I really like all the features it comes with for the price. Customer support is awesome if needed. And I like how I can schedule reminders. Cons I haven't found anything that I don't like. So far everything is working as it should and I'm working on getting the best results. Review Source Response from WellnessLiving Systems November 17, 2025 Hi Brandi, Thank you so much for sharing your experience! We’re happy to hear that you’re enjoying the wide range of features and finding the platform easy to navigate. It’s wonderful to know that scheduling reminders and managing your information has been smooth and convenient for you. We truly appreciate your kind words about our customer support as well, the team will be thrilled to hear it! If you ever need help optimizing any features as you continue working toward your goals, we’re always here to support you. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com ! Best regards, Benjamin K. DS Desiree S. Representative Health, Wellness and Fitness Used the software for: 6-12 months ### "Wellness living reviews " July 22, 2025 5.0 My overall experience with wellness living would be positive as I have not had any real issues with this software company. Pros I like receiving accurate information on spas, gyms or self care places that are intriguing and wellness oriented. Cons There has not been anything that I have disliked from the company since I've started using it almost six months ago. Review Source Response from WellnessLiving Systems July 24, 2025 Hi Desiree, Thank you so much for your kind words and for being a part of the WellnessLiving community for the past six months! We’re so glad to hear that you’ve had a smooth experience and found our platform helpful in discovering wellness-focused businesses that align with your self-care goals. Your satisfaction means the world to us, and we look forward to supporting your journey in health and wellness for many more months to come! Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Benjamin K. LD Lucy D. Fitness trainer Recreational Facilities and Services Used the software for: 1-2 years ### "Wellnessliving is no stress" February 24, 2026 5.0 I have not experienced any technical issues and am able to book and join my class without problems. It is a stress free experience each time from start to finish. Pros What I like most about the WellnessLiving app is the simplicity, speed and convenience when booking fitness classes. Cons I cannot say there is anything g I like least about the WellnessLiving app. It is easy to view schedules. Review Source Response from WellnessLiving Systems March 2, 2026 Hi Lucy, Thank you so much for sharing your experience! We are thrilled to hear that the simplicity, speed, and convenience of booking classes through WellnessLiving have made your experience smooth and stress free. It is great to know that viewing schedules and joining classes has been seamless for you without any technical issues. Our goal is to make booking and managing fitness experiences as easy and reliable as possible, so feedback like yours truly means a lot to our team. We appreciate you taking the time to share your positive experience! Best regards, Benjamin K. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.