# Page 14 | WellnessLiving Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 14 - Is WellnessLiving the right Gym Management solution for you? Explore 608 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145039/WellnessLiving/reviews --- WellnessLiving 4.4 (608) [View alternatives](https://www.capterra.com/p/145039/WellnessLiving/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 14 - Reviews of WellnessLiving ## Showing most helpful reviews Showing 326-350 of 608 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ST Stephanie T. Co-Owner and Director of Therapies & Operations Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great Customizable System with Amazing Support!" October 22, 2021 5.0 I have been very happy with my experience so far and look forward to continuing with the growth of the system! Pros I liked how many different options there are to customize the system for our business. Cons As there are many many details to set up and customize, there we a few things that were not a current feature of the system. However, they are constantly updating and adding feature requests & their support listens to what features may be needed by the customer. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing WellnessLiving The price was much more affordable and the reviews for the customer support were great. Since signing up, I have had many questions every week as we set up the system for our business. Every week a Wellness Living staff member has kindly helped me with all my needs and questions, and has gone through many avenues to help me find solutions to how I want specific details customized. :) Review Source Response from WellnessLiving Systems October 29, 2021 Hey Stephanie, Thanks for the amazing review! We help support thousands of businesses across many different industries, sizes and business models, and to do that we have a huge set of different options allowing you to customize everything from schedules to booking to client management, billing arrangements, automated marketing, and the list goes on. With the right setup, all these tools and automations are like having another employee working for you 24/7 helping your clients and growing your business! This is why it's so important that you have a team of passionate, detail oriented and extremely knowledgeable support reps. who are with you every step of the way. We never want you to feel alone and we've invested in providing the absolute best customer support possible to help you succeed in WellnessLiving. Thank you again for the kind words! Aiden P. (Customer Advocate) AH Andrea H. owner Health, Wellness and Fitness Used the software for: 2+ years ### "Wellness Living is a Great Tool for Building My Business" June 24, 2022 5.0 Overall, this software is 100% vital to the success of my yoga studio business, and I love it! Recently I also had a meeting with a business coach from Wellness Living who took time to go over many of the features with me so that I could better use Wellness Living to market my business, reach out to clients and increase engagement. This was so helpful! Pros I find Wellness Living meets all of my business needs and easy to use, teach to others and customize/adapt as needed. If anything, Wellness Living offers even more features than I currently use. When I've needed tech support they have been helpful and easy to work with. Cons There have been a few work-arounds needed, and from time to time, something hasn't worked as intended- that might be user error however! Review Source Response from WellnessLiving Systems July 5, 2022 Hey Andrea, Thanks for the amazing review! If our software is easy for you to use and it helps make your life easier as a business owner, then that makes us happy. Our co-founders Len and Sasha used to be Mindbody users at their own business, and it sort of had the opposite effect - there were issues, there wasn't much support, and the price kept going up! The problem was that there weren't any robust alternatives on the market, and that's how WellnessLiving was born. Over the years we've added a huge set of powerful features, we're continuing to enhance our software with each update release (based on what our customers have been requesting!) and most importantly, we operate with a complete emphasis on supporting our customers. We love helping businesses find amazing solutions for growing and enhancing their client experience, and we're glad you enjoyed working with our business coaches! Thank you for choosing WellnessLiving. Aiden P. (Customer Advocate) JCA Juan Carlos A. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Do not use this software " August 21, 2022 1.0 Do not use Wellness Living for your gym or training studio. Their sales team will tell you they can do anything you ask for, but they actually have no idea if they can do it. In the first meeting we had with them, they assured us they could do everything my studio needs... So they can sign you do a year contract. Once we signed the contract, Daniel(our onboarding person) was not able to do many of the things we needed for our company. He also was not available for appointments many times(he was on vacation I believe). Meanwhile, we are paying for their monthly service. After 6 months of still not being able to actually go live with Wellness Living's service, we complained to Matt. We told him wellness living was supposed to make our business easier and smoother, when in fact it made operations more time consuming and difficult. We asked for a refund since they were not able to do what they promised. They then again gave us more run around, and even said they were going to take our issues to their technology officers and make adjustments so their software fit our needs. What a joke! I have since cancelled payment to this company and got a refund from American Express(mainly because wellness living had never been able to get us live, even after 6 months). To summarize, DO NOT USE THIS SOFTWARE. They will promise you everything, but they won't do anything but take your money. Pros Their were no pros. It doesn't work. You will pay for a product that doesn't work Alternatives considered [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Reason for choosing WellnessLiving They actually work Review Source Response from WellnessLiving Systems August 27, 2022 Hey Juan Carlos, We're really sorry to hear about your experience. Here at WellnessLiving we have a mission of providing the very best business management solution combining affordable, easy-to-use software with knockout features and the very best in customer support. We are not satisfied unless you're completely happy with your experience and we are appalled at the issues you've described. We have searched our records and unfortunately we have no record of any account under this name or with the issues described, but I want to reiterate that we take this sort of complaint very seriously and I will personally do everything in my power to make this right. Please contact me by email at support@wellnessliving.com or by phone on 1-888-668-7728 whenever there's a good time for you this week. It's very important to me that we get to the bottom of this and I will personally see to it that it's fixed. Steven H. (Customer Advocate) MS Marisha S. Owner Music Used the software for: 1-2 years ### "Cancellation " March 29, 2024 2.0 Terrible and it takes multiple people to cancel the subscription. Still waiting for someone to call me back. Customer service is terrible! Pros Never was effective for music school and when we needed help it would take days for someone to reach out Cons Scheduling was quirky and we always had difficulty reaching someone for assistance. It would take days for someone to call back. Alternatives considered [Website Toolbox](https://www.capterra.com/p/158889/Website-Toolbox/) Reason for choosing WellnessLiving Terrible mistake because you can’t make changes quickly without reaching someone. Review Source Response from WellnessLiving Systems April 1, 2024 Dear Marisha, We sincerely apologize for the frustration and inconvenience you've experienced with our services. We understand the importance of timely support and efficient scheduling, especially for music schools. It's disheartening to hear about the difficulties you faced in reaching our team and the delays in response time. We're actively addressing these issues internally to ensure smoother communication and faster resolution times. We acknowledge the challenges you've encountered with cancellation and are committed to streamlining this process to be more user-friendly. We would like to extend our apologies for any inconvenience caused and assure you that we're here to assist you promptly. Please let us make things right; a senior member from our Customer Excellence Team will help you. Thank you for bringing these concerns to our attention. We value your business and hope to regain your trust in WellnessLiving. Warm regards, Anthony S (Marketing Specialist) AM Alison M. Owner E-Learning Used the software for: 1-2 years ### "WellnessLiving makes it possible for us to run a virtual business " August 8, 2022 5.0 We are able to offer 24 live coworking sessions to people on multiple continents and the FitLive has been very stable and reliable for us. We appreciate the Zoom integration very much. I had a very difficult time with the time zone converter when it was first rolled out and had to do a lot of work to get WL to fix it. Pros WellnessLIving makes it possible for to bring our services to the world and provides a great technological platform for a 100% virtual business. The FitLive and FitVid features are an excellent fit for our business model. Cons WellnessLiving could make some improvements for virtual businesses including a device sensitive time zone converter and the option of turning off the location for reviews. I would also appreciate an improvement of the aesthetic of the shopping cart for customers and a PayPal and Outlook calendar integaration. Reason for choosing WellnessLiving Had more of the features we needed. Review Source Response from WellnessLiving Systems August 20, 2022 Hi Alison, Thank you for the great review. We offer a lot of capabilities through our software so that you're fully equipped to run your business virtually. FitVID on-demand video, FitLIVE, and the timezone converter are some of the features we added due to popular request from our customers and we're continuing to do this with our regular updates. We support businesses with users spanning across many different countries (such as yours!) and it's very important that the software offers you a robust platform to deliver a consistently great experience to your clients, wherever they may be. We appreciate you taking the time to help us address issues with the initial roll-out of the time zone converter feature and we've certainly made note of your continued (and detailed) feedback for us on our Community Forum. The valuable input we receive from customers such as yourself has been the defining factor in our success. Thank you for choosing WellnessLiving! Susan A. (Customer Advocate) MB Mark B. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Buyers remorse - check their google and Facebook reviews... you can't, they have bad reviews to hide" July 21, 2022 2.0 Would never use again, and will be actively recommending people do not use in gym groups I am a part of, incredibly disappointing, and for someone that has been in the industry for over 8 years ,this is actually the first interaction I've had with a shady, unethical business Pros Difficult to move across from Mindbody and as was the case throughout using the software, the support was incredibly poor and misleading Cons Support is terrible, and they use hidden renewals to keep their business which as a gym owner who has seen this in the industry, may be legal but is highly unethical practice They wouldn't cancel the subscription and kept making me get on calls and gave me nothing during the calls, it was a very strange process, and then eventually said they wouldn't be cancelling as they had enacted a hidden renewal and would be holding me to it I get that, but that's not how you create a good business, that's how you claw for extra cash Clearly a sign the business isn't a good one As is the inability to leave reviews on google, or Facebook, they clearly have a lot of bad reviews to hide Review Source Response from WellnessLiving Systems August 2, 2022 Hi Mark, Thanks for taking the time to write us a review. Over the years it's been a complete focus on feedback from thousands of our customers, both good and bad, that has helped us continually improve our software and to grow into the company we are today. As you might've seen on our other reviews, we are all about our customers and we're fully committed to helping businesses find an amazing solution for every situation. We're really sorry to hear about your recent experience with support. Our team members are knowledgeable, energetic and above all, caring, and please know the interaction you described does not represent who we are as a company. I've sent you an email, if you could please respond or alternatively call me on 1-888-668-7728. We'd like to learn who you spoke with so we can look into this issue. I will do everything in my power to make this wrong, a right. Adam T. (Customer Advocate) SC Salit C. President Performing Arts Used the software for: 6-12 months ### "Happy with it" April 6, 2022 5.0 Pros Very easy to schedule classes on the business end, and very easy to book and pay on the client's end. I also like the mailchimp integration which saves me time adding clients manually to the mailing list. Cons It would be nice to have an integrated session of both online and in person in one. The store could be more developed and offer shipping options and order fulfillment tracking plus more product options (color, size, etc.) Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reason for choosing WellnessLiving Wellness Living is generally easier to use and has excellent customer service Switched from [fitli](https://www.capterra.com/p/150710/fitli/) Wellness living has many more features like adding users, easy payroll calculation, rewards program and a store, plus it's much more user friendly which helps increasing sales. Review Source Response from WellnessLiving Systems April 13, 2022 Hey Salit, Thanks for the great review! We focused a lot on cutting out unnecessary steps and clicks in the booking process, so that it's easier for clients to make more bookings and more purchases in your store. That helps encourage repeat visits, which is great, but it also improves the client experience which is great for getting them to share positive reviews and refer their friends to your business. That same focus is applied to the staff interface too, and part of the reason we added the Mailchimp integration and others is to make it easier to run your business, so you can get more done in less time! A big thanks goes to our customers, who over the years, have given us great feedback which we have used to continuously add to and improve on the software - and that's something we're still doing today! Tell us what features you want to see added in our next update, here: https://community.wellnessliving.com/page/home/ Steven M. (Customer Advocate) CB Chi B. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "I can confidently say that you won't be disappointed." April 19, 2021 4.0 My team and I have been using Wellness Living for over a year now. The first 7 months were a total disaster because the person who helped us set everything up wasn't very knowledgeable and ended up causing several errors that lasted months after we started working with this software. We were ready to give up on this company until we talked to a great customer service representative. This person was ALWAYS attentive and happy to help us with whatever we needed. We explained the entire situation and since then, they have been a great help at resolving any issues we encountered. Our daily experiences with the software have improved tremendously and 90% of the issues we had are now gone. As for the remaining 10%, the Wellness Living team is working non-stop to find a solution for us. We are very happy and thankful for the 180° change we've experienced with them, and the excellent customer service \[SENSITIVE CONTENT HIDDEN\] has given us. If you are fed up with an antiquated and cumbersome POS management software, give Wellness Living a try and I can confidently say that you won't be disappointed. This company is willing to put the time in to improve their software and listen to the needs of their customers to build a better platform for businesses to flourish. Pros The ability to see the schedule on staff view. Cons The app could be improved but they are working on it! Review Source Response from WellnessLiving Systems May 13, 2021 Hey Chi, Thanks so much for leaving your review. We're sorry to hear of the initial difficulties with your transition and we definitely fell short of our goals for your migration, but it's great that the right customer support rep. was able to really turn things around for you. Changing softwares is a huge undertaking for a business which is why we put such a strong emphasis on diligent support every step of the way. If you're not happy, we're not happy and you can always count on our team members to do their very best to help with your inquiries and ensure that your business' needs are met. We are so happy to hear that you're now enjoying the benefits of our next-gen business management software to save time and make your life easier! Even still, we're constantly working on adding new features and improvements for you to use, so please don't hesitate to send us more feedback on what you feel can be done better! Thanks again for the kind words. Brian S. (Customer Advocate) RR Rex R. Partner Health, Wellness and Fitness Used the software for: 6-12 months ### "Excellent customer service " September 1, 2022 4.0 Pros There is a lot of functionality that has helped reduce our workload, with regards to clients being able to manage their bookings and also sign up all online. Cons The software sometimes lags and generating reports can take a long time. Review Source Response from WellnessLiving Systems September 11, 2022 Hey Rex, We appreciate the great review! Good business management software is one that makes it easier to run the different parts of your business and ideally makes it easier for your clients to learn and use too. A lot of that ease of use comes from reliability, and knowing that you can count on your software to perform various tasks without glitches or outages that negatively impact your client experience. Our customers are constantly telling us how much of an issue that can be at some of our larger competitors like Mindbody and that's why we invest heavily in maintaining industry leading uptimes. Powerful automations like booking reminders are so useful because they take care of work for you, but only if you can count on them to go out when they're supposed to! We're excited to support your business every day and we're looking forward to our continued success, together. Thank you for choosing WellnessLiving! Jack T. (Customer Advocate) luz mary R. teacher Marketing and Advertising Used the software for: I used a free trial ### "The definitive solution for the success of my business." August 30, 2023 5.0 I really liked this platform because it has given me all the necessary tools to manage and grow my business effectively. Pros I like its sophisticated class and event scheduler, it can organize schedules and appointments very quickly and efficiently, both from my desktop and from my mobile device. Cons Well, on occasion I have experienced some technical problems, such as occasional system crashes or slow page loading. Review Source Response from WellnessLiving Systems September 7, 2023 Hey Luz Mary, Thanks for the great review. We love the feedback as it helps us consistently improve and deliver a better overall experience to our amazing customers, including appointment-based businesses like yours. We're the ultimate scheduling software for small businesses, especially in the health and wellness industry, so it's great to hear our top-of-the-line class and event scheduler is one of your favorite parts of our platform. We understand how crucial it is to keep your employees well organized and engaged for the success of your business. That's why our staff management tools offer a comprehensive solution for scheduling, communicating with your staff, and managing your business from anywhere, whether on your desktop or mobile device. Luz Mary, we know that technical outages directly impact your daily operations, and ultimately, your revenue streams. Fortunately, we provide our customers with an industry-leading 99.99% uptime track record, which means your business will always run smoothly. Please subscribe to email and/or SMS auto-updates for updates on any system issues at status.wellnessliving.com And, we've also noticed that you're a recent WellnessLiving subscriber, and rest assured, we have your back. Whether it's additional training support, our Community Forum, or Knowledge Base, everything we do is designed to empower you as a business owner. Please, access our community-driven platforms, for further support: Knowledge Base: https://www.wellnessliving.com/knowledge-sharing/knowledge-base/ Community Forum: https://community.wellnessliving.com/page/home/ Thank you once again for choosing WellnessLiving, and we're thrilled to be on this journey of growing your business together. Warm regards, Jack T. (Customer Advocate) AJD Alexis Jane D. Principal Alternative Medicine Used the software for: 6-12 months ### "Extremely disappointed " February 16, 2022 1.0 Frustrating. Time consuming. Ineffective. Embarrassing. Pros Packages and rewards all in one place with calendar Cons Too many toggle options is extremely time consuming and increases probability of human error. Reason for choosing WellnessLiving Packages Review Source Response from WellnessLiving Systems March 1, 2022 Hi Alexis Jane, Just like you a lot of our customers love the way our packages are set up and how easy it is to add them to client profiles, take payment and add credit cards for recurring billing. Our rewards and loyalty feature is another popular feature that you can use to incentivize your clients for repeat visits, referrals and reviews that clients can share on their Facebook wall and Twitter timeline with just 1 click! It's unfortunate to hear that you're having issues with the toggles, I'd love to walk you through the settings and help you set them up once, and you'll never have to go back to them again. We are all about automation at WellnessLiving! As you know WellnessLiving is very customizable and I would really love the opportunity to show you how simple it is to configure your business using our advance settings. Please give me a call whenever you can on 1-888-668-7728 or just reply to my email and I will personally help get you set up! Jenny T. (Customer Advocate) ME Mark E. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "WellnessLiving Launch Success" August 1, 2022 5.0 Exceptional! Their customer service is first rate. Pros I’ve been with Mindbody 10 years now. This software is every bit as good and more without charging exorbitant rates and fees. Cons Payment deposits to my business are not as quick as with my previous provider but it’s a minor grievance Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reason for choosing WellnessLiving The outstanding client rewards program. Plus they can do everything Mindbody does at half the price. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Their rates increases are too frequent and too high for the service. Plus the last rate increase included extra 20% charge on new client purchases. That was blatant overreach! Plus their customer service standards have slipped over the years. Review Source Response from WellnessLiving Systems August 9, 2022 Wow, thanks for the great review Mark! WellnessLiving is built to do everything Mindbody can do, but at a much more affordable price. It's amazing that you made the switch after 10 years on that platform, I can't image how nerve-racking software it must've been at first but I'm glad that our onboarding team was able to help make your move a success and that you are now saving money with WellnessLiving. It's awesome to hear that you're using rewards, that's a huge part of any business nowadays as the power of incentives is one of the most powerful tools to keep clients coming back to your business. At Mindbody they like to charge an add-on fee for that, but fortunately rewards is one of many features already included in your plan, at no additional cost. WellnessLiving was founded on a respect for you - our customer - and we recognize that our sole purpose is on supporting your business. Thank you for choosing WellnessLiving! Jack T. (Customer Advocate) AY Amie Y. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Glad we made the switch" June 7, 2022 4.0 Moving from Mindbody to WellnessLiving saved us time, money and most importantly frustration. We have been using the system and watching it continue to evolve for over two years now and I recommend it to anyone who asks. Pros customization is a great perk. user friendly comprehensive help offering easy to connect with clients from one platform Cons Can be convoluted at the back end which can be confusing... Alternatives considered [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) pricing and efficiency Review Source Response from WellnessLiving Systems June 13, 2022 Hey Amie, Thank you for taking the time to write this review. We are grateful for such kind words, and we're so excited that your software migration to WellnessLiving from Mindbody has been a success! It's crucial that software migration is a smooth process since it requires customers to trust us with their business to make sure the switch is as seamless as possible. We take pride in being an all-in-one platform that is easy for you and your clients to navigate, while helping you build long-lasting relationships with your customers. Again, we are so happy you've found success using the software and are excited you would recommend WellnessLiving to others. Thank you for choosing WellnessLiving! Natasha B. (Customer Advocate) JC Jessica C. Founder/Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Wellness Living Review " April 10, 2022 5.0 Pros What I enjoy most about the software is the quality for the price. It appears to have similar/same features as MindBody and is more affordable. The software is easy to use and my clients love it. Cons The onboarding process was drawn out and time consuming. There were too many points of contact and it was somewhat confusing. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing WellnessLiving I chose WellnessLiving because their product appeared "cleaner" than Vagaro and Zen Planner and cheaper than MindBody. I also chose it because of the referral program. Review Source Response from WellnessLiving Systems April 18, 2022 Hey Jessica, Thank you for writing us a review! We believe everyone should have access to a quality business management platform at an affordable rate, and that's what we're here to provide! It's focusing on the simple stuff that has allowed us to succeed, and our powerful features combined with an interface that's really easy to use has helped many businesses like yours succeed as well. Starting out as a small company has given us a great perspective on why the focus on simplicity, affordability and customer support is just so important to build a successful partnership with our customers, and the other guys (like Mindbody) lose sight of that sometimes. We don't just see our customers as dollar signs, we view it as a long-term partnership with every business on our platform and what makes us happiest is when our customers are so happy that they even refer their friends, family and colleagues to join the WellnessLiving family. Thanks again for the review! Steven H. (Customer Advocate Deanna K. Board Memeber Health, Wellness and Fitness Used the software for: Less than 6 months ### "Very versatile software" December 21, 2018 5.0 The first time I came across Wellness Living, I did not consider it because there was not a demo and it was hard to tell what features the software offered. After trying out demos for 5 other software packages, I finally called for a demo. I highly recommend you schedule a demo! I was searching for the best software solution for our new, small nonprofit yoga studio that has a very unique business model. Within the first few minutes of our first conversation with Wellness Living, it was apparent that Our rep cared about our needs and about making sure that WL would work with our unique business model. We were given a one-on-one demo where we could see how this software could be customized for our specific needs. And it was the only package that could do everything we needed! Everyone we have interacted with from the Wellness Living staff has been patient, kind, and it is obvious that they want to make sure your needs are satisfied. It was a pleasure working with this team and we are confident going forward that Wellness Living will be there to help us with anything we may need! Pros This software is highly customizable. You can choose how to pay your staff (flat rate, commission), there are widgets to incorporate online transactions and allow your calendar to reflect changes in real time on your website, and the interface is intuitive and easy to use. It walks you through all of the options. Moreover, everyone we have interacted with has been so kind and patient - excellent customer service! Cons So far, this software has been a great choice for our studio. The only con is that we were not able to see just how much Wellness Living offered until we scheduled a demo. We almost missed out on the opportunity to learn about this software because of that. I understand why they have this requirement, but it makes it difficult to compare what they offer to other software services. Review Source Response from WellnessLiving Systems December 27, 2018 Hey Deanna! Thank you so much for leaving your amazing review. Our primary focus at WellnessLiving is providing customers like you with the easiest to use all-in-one solution for your business, so it is awesome to hear that your demo helped you find everything you need with us. We understand how busy you are, which is why we provide the best tools, support, and information to you so that you can focus on your business and clients while we worry about satisfying your software needs. Always a pleasure to work with you, as well. We look forward to continuing to help you with anything you need. Thanks for choosing WellnessLiving! Argenis U. CEO Computer & Network Security Used the software for: I used a free trial ### "All in one that I can not stop recommending" July 11, 2023 4.0 I really like it, it has everything I need to efficiently manage my business. The ease of use of the platform is also remarkable. I don't have a technical background, but I was able to easily configure and customize to my needs, which was really rewarding. Pros I love how it offers all the tools and features I need to run my business efficiently and effectively. From online reservations and customer management to mobile applications. Cons I wish there was an easier way to sync data with other applications I use for my business, like accounting or sales tracking systems. Review Source Response from WellnessLiving Systems July 14, 2023 Hey Argenis, Thank you so much for the wonderful review! We're delighted to hear that our all-in-one platform has been the perfect solution for seamlessly managing every aspect of your business operations. From online booking and client management to our mobile apps, every tool within our software is designed specifically with your business needs in mind. The best part is that you don't need to be a tech expert to use our software. It's user-friendly, intuitive, and easy to navigate, requiring minimal training. Additionally, we're completely configurable to cater to the unique requirements of your business. We understand that our platform offers a wide range of features, and it may take some time to explore them all. Specifically, we know that tracking finances is essential to your success so that you can make smarter business decisions. Argenis, please, send us an email at support@wellnessliving.com and we'll be more than happy to assist you in utilizing our fully integrated store/sales tracking system, which provides you a comprehensive overview of your sales, payments, inventory, and more. Not to mention, we offer a QuickBooks integration called Finance powered by Autymate. In just a few clicks, you can track your taxes, invoices, and payroll, saving you valuable time while ensuring your books are accurate and up to date. All your data and transactions are securely synched within one convenient platform. It doesn't get better than that! And remember, Argenis, if you ever want to explore more about the capabilities of our software, feel free to check out our community-driven platforms. I've included links to our Knowledge Base and Community Forum below, where you can ask questions, find answers, and make the most of our software. Knowledge Base: https://www.wellnessliving.com/knowledge-sharing/knowledge-base/ Community Forum: https://community.wellnessliving.com/page/home/ Thank you for choosing WellnessLiving, and we're thrilled to be on this journey of growing your business together. Warm regards, Brad P. (Customer Advocate) AG Andres G. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "I tried Schedulicity, Mindbody and now have been using Wellnessliving for 2 years" November 4, 2017 5.0 Free marketin lots of tools for owner Pros While working with MindBody, I started to look for a new provider for many reasons: Credit Card processing was too expensive (main reason) Mindbody only allowed MindBody Hardware (WAY TOO Expensive) -add are mostly with third parties and at an additional cost (Online booking widget is HORRIBLE) Text message reminders were too expensive (Wellnessliving Text messages included in price) The schedule's platform was solely based on payments (appointments will change color based on the payment status) When I switched, the things that I liked from the very beginning were 1) How beautiful the design of the platform was 2) How easy it was to use 3) Clients can now login with Facebook (so they don't NEED to create a new username and password) 5)How easy it integrated into my website etc., etc. basically great from day one. Once all my client data was transferred and I mean even all my future appointments, EVERYTHING, I was able to really put Wellnessliving to work for my business. With the Text messaging Marketing feature I have been able to turn around multiple slow weekends (3-4 appointments booked) to fully booked weekends (12+ appointments booked). I simply send a text offer to the clients that have not been to the office for a few months, and they call back to take advantage of the offer. It's such a beautiful and lifesaving process! Lastly, If you need help at any point or have a suggestion, they will be there for you listening. That is very Important for me Cons What I like least about the software is that at times it could feel expensive but then I remember ALL the features that it has... Review Source Response from WellnessLiving Systems November 7, 2017 Hey Andres! Thank you so much for leaving your review and for deciding to choose WellnessLiving. We are always working hard to offer the very best features and options to meet your business' unique needs, while alleviating as much stress as possible, so we are ecstatic to hear that you have had such success with our system. Your success is our success, which is why we put such a focus on your ability to market, bill, connect, and schedule with ease. Keep in touch; we love hearing from you! Christina C. Founder & Owner Sports Used the software for: 6-12 months ### "NeverStopMoving365" January 10, 2022 5.0 Pros We use the white label app service and are blown away! Highly recc. This platform and their product specialists. Our customers give nothing but rave reviews and it has organically grown our business beyond our wildest dreams. Cons no complaints to date, just waiting on quick books integration. Review Source Response from WellnessLiving Systems January 17, 2022 Hey Christina, Thanks so much for taking the time to leave your incredible review. We're thrilled that you and your clients have had such awesome experiences with our custom branded app and we'll continue to provide you with the best tools for running your business. From our mobile apps for staff and clients, booking and payment tools, next-level virtual options, and an automated marketing suite, we make it simple to manage and grow your business better than any other software! Our teams are so proud to help awesome businesses like yours and we are over the moon to know that you love working with us, too. After all, it's why we do this! Thank you for choosing WellnessLiving! Brian S. (Customer Advocate) CA Carly A. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Awful. Terrible service, terrible functionality " August 14, 2022 1.0 I am currently asking Amex for a refund. I honestly can't say one good thing. Pros Nothing. The thing i will like most is getting my money back from Amex for this product that doesn't work. Cons I don't like paying for something that doesn't work. Their sales team claims the software works, the tech help doesn't show up for meetings, and the software doesn't work. Need i say more? Alternatives considered [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Reason for choosing WellnessLiving Someone said they were good. Review Source Response from WellnessLiving Systems August 23, 2022 Hi Carly, We're so sorry you feel this way. It is imperative to us that our customers obtain better value with our product than any other business management software on the market and we'd really like to know what went wrong with your experience so that we can address it. We've run a full search of our records and unfortunately, we haven't been able to find any account under this name or with the issues you've described but we really want to get in touch to get them fixed, and to make this right. Please call me on 1-888-668-7728 or send us an email at support@wellnessliving.com and I will personally see to it that you receive all that WellnessLiving has to offer! Jack T. (Customer Advocate) MP Michael P. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "The ultimate small business solution for new and experienced business owners." February 13, 2022 5.0 Pros Highly customizable look and feel for both client facing and backend sites. Powerful and easy-to-use client Email, SMS, and AppPush notifications. Wide variety of built-in email templets with optional input of HTML source code. Easy to edit service schedules using one simple page to edit many types of services at once. User friendly for both administrators and clients. Cons Slightly clunky reporting system that could benefit from more customization, like the ability to tag a client and follow them through multiple reports. Lack of image hosting for email notifications, however this is work around-able without much effort. Alternatives considered [Karmasoft](https://www.capterra.com/p/121490/Karmasoft/) Reason for choosing WellnessLiving We liked the look and feel of WellnessLiving, it felt fun to use. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) When we got the word we had to close one of our stores due to the pandemic, we knew we couldn't afford the overpriced software we had been using for over 8 years. As a passionate small business owner we Review Source Response from WellnessLiving Systems February 21, 2022 Hey Michael, Thanks for taking the time to share your positive experience with us, we really appreciate it. There's a lot that goes into running a business and WellnessLiving includes all of options and tools you need to operate in a single all-in-one platform, with a single login. An advantage of packaging all of your client and staff management systems, reporting, online store (practically everything) within one platform is that it becomes easier to manage, especially as a small business owner. The bulk of the software functionality you see today has been added through our regular update releases containing the features and improvements our customers have asked for the most, and we're happy to say this process continues to this day. If you have a few minutes, we'd love to get more of your detailed feedback on what features you'd like to see added or enhanced, please see our Community Forum here: https://community.wellnessliving.com/page/home/ Jayden A. (Customer Advocate) JH Joe H. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Always improving software" February 15, 2024 5.0 Pros Ease of use and ability for them to make updates beased on user experience. Cons Costs creep up as new features are added. Review Source Response from WellnessLiving Systems February 21, 2024 Dear Joe, Thank you so much for your glowing review! We're thrilled to hear that you find our software continually improving and easy to use. Your feedback is incredibly important to us, and we're committed to making updates based on your experience to ensure you have the best possible platform. We understand your concern about costs creeping up with new features, and we want to assure you that each addition is carefully considered to enhance your experience and drive business growth. Our aim is to provide you with a comprehensive solution that covers all your needs, from scheduling to client management, marketing, and more, all in one intuitive platform. If you ever need assistance or have any questions, please don't hesitate to reach out to us at support@wellnessliving.com or leave a voicemail. We're here to help you every step of the way! Thank you for choosing WellnessLiving. Here's to many more successful experiences together! Warm Regards, Anthony S DS Donna S. General Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Donna Scott/General Manager" June 8, 2022 5.0 Excellent experience and very happy with this product Pros I have used Mind Body, and Zen Planner. This software is much more user friendly and their customer service is a++ Cons No problems. Very satisfied with customer service and product. Reason for choosing WellnessLiving User friendly capabilities. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Vagaro was not meeting our needs. Review Source Response from WellnessLiving Systems June 14, 2022 Hey Donna, Thank you for the amazing review! There are a lot of software options on the market, each with their own strengths and weaknesses, but what we've found is that many do just one or two things well, and as you grow your business you have to start searching for different add-ons and tools to make it work for your needs. You then have a patchwork of different logins, usually there are additional costs, and then there's the challenge of getting support if you ever have an issue. At WellnessLiving we make it a point to package everything you need into a simple, all-in-one solution so that we're the last software you'll ever need. Robust feature set? Check. Easy-to-use? Check. A++ Customer service? Check. Our mission is to help you save time and to help make your life easier through software, and we really appreciate your kind words. Thank you for choosing WellnessLiving! Aiden P. (Customer Advocate) VR Verified Reviewer Doctor of chriropractic Health, Wellness and Fitness Used the software for: 2+ years ### "Great software with some glitches " December 18, 2019 3.0 We use this system because it is so much less expensive than mind body, but it has its drawbacks. Pros We like the user app and the interface when working through our browser. The app is studio specific so users are only shown our Products and services. Cons The software glitches occasionally making it difficult for staff and members to access the schedule which is a huge problem. The app also lacks some important features and override permissions Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing WellnessLiving Cost Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Cost Review Source Response from WellnessLiving Systems December 20, 2019 Hello, Thank you so much for taking the time to leave a review. WellnessLiving strives to be the ultimate software solution to help you achieve all your business goals, so we're glad that you're enjoying our user app and interface! We're sorry to hear that you're not experiencing our usual level of speed and performance, but rest assured we are always working to optimize our platform. New features and requests are implemented based on customer demand, so be sure to check out our Community Forum and post your request so that other users can upvote your innovative ideas. WellnessLiving was built on the suggestions of customers like you, so we love to hear all your thoughts! Thank you so much for choosing WellnessLiving! -Blake M. (WellnessLiving Customer Advocate) SB Shannon B. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Best customer service!" December 18, 2021 5.0 Pros The software took a short time to learn and there is still so much that is provided that I need to explore more of. The customer service is excellent!! I've been very pleased with the software. Cons I'd love a chat button to help find answers to my questions rather than the help option. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing WellnessLiving Reviews and suggestion from a Facebook group Review Source Response from WellnessLiving Systems December 22, 2021 Hey Shannon, We're very glad that your migration to WellnessLiving was a success and you can count on our support team to help keep it that way! Nobody is going to be a software expert from day 1 and our passionate reps. are always here for you if there's a question you need quickly answered or even if you'd like personalized guidance on the exact feature set up you need. We like to make things easy for you so you can spend more time in your business and less time fiddling with the software. One thing we like to do differently than our bigger competitors (cough, cough, Mindbody) is we really like to listen to our customers and even add popular suggestions brought to us by customers such as yourself. Although I don't know if we're currently working on adding a live chat button it sounds like a great idea and we'd love to get your feedback on our Community Forum, here's the link: https://community.wellnessliving.com/page/home/ Thanks again! Aiden P. (Customer Advocate) JK James K. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "WellnessLiving" August 14, 2022 2.0 frustrating. spending way too much time on the computer, navigating deep into it for many functions that should be simpler, having to call tech support too frequently to help. on-boarding and training was sorely insufficient. Pros ability for clients to book online and store payment options securely. Cons Too complicated and cumbersome for basic functions, and even more so for correcting, adjusting, etc. Reason for choosing WellnessLiving recommended by another trusted Yoga school owner. Review Source Response from WellnessLiving Systems August 23, 2022 Hi James, Thank you for taking the time to share your review. From our inception as a company, we've used customer voices to guide us on what we need to do to help them succeed across many different industries and business types, and it's helped us build WellnessLiving into the robust software platform used today by thousands of health and fitness studios worldwide. This process of continuous improvement never ends, because we truly value the experience of every single customer as an opportunity for us to learn. My team and I haven't been able to find your account in our records but I want you to know that we value you, and we want to turn your experience around. Whenever you can, please call me on 1-888-668-7728 or alternatively please email me at support@wellnessliving.com. I can even set you up with free additional training on our easy-to-use automations that'll handle a lot of your day-to-day and save you the hassle. Hope to speak soon! Randy C. (Customer Advocate) Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.