# Page 15 | WellnessLiving Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 15 - Is WellnessLiving the right Gym Management solution for you? Explore 608 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145039/WellnessLiving/reviews --- WellnessLiving 4.4 (608) [View alternatives](https://www.capterra.com/p/145039/WellnessLiving/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 15 - Reviews of WellnessLiving ## Showing most helpful reviews Showing 351-375 of 608 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SV Shawn V. Dance Instructor/ Business Owner Performing Arts Used the software for: 1-2 years ### "WellnessLiving Review" September 27, 2022 5.0 Overall, I like all of the features and I especially appreciate how affordable it is! Pros I love the how usuer friendly most things are. I like the ability to quicky duplicate classes and purchase items. I like the ability to group members and to email/text members. It really is a one stop shop! I also love the reports! Cons I feel that sometimes there are a few more steps then necessary. Things could me streamlined a bit. I also receive complaints about glitches and errors from my clients semi often, when they are trying to sign up for classes. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Price. Review Source Response from WellnessLiving Systems October 10, 2022 Thanks for the great review Shawn! WellnessLiving is easy enough for anyone to use, which is important especially if you have clients who have never used software before and you want it to be really easy for them to make their bookings and do their purchases, hassle-free. Because it's customizable you can tailor everything from booking policies, available purchase options and schedule visibility to your liking. And you can switch it all around down the line if you feel like making any changes! It's all easily done from Setup with one just login – no more need for seven different accounts with various tool platforms for emails or scheduling or payments. Everything you need to run you business, integrated all in one platform. That's why we're here! To help make your life easier as a business owner. Thank you for choosing WellnessLiving. Christopher R. (Customer Advocate) RM Roy M. Admin Health, Wellness and Fitness Used the software for: 2+ years ### "Excellent software tons of features" September 11, 2023 4.0 Harder to learn as lots of features Pros WellnessLiving is a powerful and user-friendly software solution that has significantly improved the efficiency and effectiveness of our yoga studio. While the only concern we had was the cost, the overall experience and support from WellnessLiving have been excellent. I would highly recommend it to any wellness or fitness business looking for a comprehensive management solution Cons I found the product expensive only reason we left Review Source Response from WellnessLiving Systems September 13, 2023 Hey Roy, Thank you for the kind words. WellnessLiving is the perfect all-in-one solution for yoga studios. Manage the client schedule, process membership auto-payments, do your marketing and much more, all in one platform. And you have 24/7 support for whenever there's a question or if you'd like assistance with the software. There are some decent alternative tools out there and they tend to do one or two things well but they come with tradeoffs - for instance you get scheduling but no payment system, or you have a payment system and store but no client management tool. If you're a single instructor doing just one or two sessions a week on your own and all you need is a single, basic scheduling tool for your site then there are probably free solutions that'll fit your needs perfectly. Conversely, if you're running a growing yoga studio, an all-in-one solution is the way to go. For one thing, in most cases you're actually saving money compared to price of eight separate tools you might use for scheduling, payments, client management, reports, marketing - you name it. Surprisingly, it's also easier to use - for staff and for clients. Let's say you have a client who wants to reschedule and you need to substitute the staff member, but your scheduling tool doesn't have that feature so you need to cancel and re-do everything in your separate payments system. That might take an additional 10 min of your time, and then the client also calls you to ask about email your email/marketing system sent them about their "booking cancellation". WellnessLiving fully integrates all of these features into one system, and our interface was designed from the outset for ease-of-use. As mentioned, our support team is available to answer any question and even for walk-throughs if you'd like guidance or even recommendations on how to best use a certain feature in your business. Thanks again for the great review, and thank you for choosing WellnessLiving. Ian N. (Customer Advocate) SD Sam D. Gym Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Nice, Easy Software to Use " April 24, 2024 5.0 Pros I liked it as it was very easy to use. It did exactly what i needed for my business and the customer service was exceptional Cons The app can doing some strange at times Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Much more user friendly. The customer service was a lot better. Review Source Response from WellnessLiving Systems April 30, 2024 Hey Sam, Thank you so much for sharing your experience with us! We are thrilled to hear that since switching from Mindbody to WellnessLiving, you've found our platform instrumental in streamlining your business operations. We pride ourselves on delivering a user-friendly solution that simplifies management tasks, and it’s wonderful to know you’ve noticed the difference. Our team is constantly enhancing our features to ensure an even more seamless user experience. Additionally, we're delighted that our customer service has met your expectations. At WellnessLiving, exceptional support is our commitment, as we aim to provide the highest level of assistance to our clients. Should you encounter any issues or have any questions, please don’t hesitate to reach out to our support team at support@wellnessliving.com or give us a call. We are here to assist you every step of the way. Thanks for choosing WellnessLiving. Warm regards, Anthony S (Customer Advocate) VR Verified Reviewer Flying Trapeze Artist Recreational Facilities and Services Used the software for: 6-12 months ### "Awful all around" December 9, 2021 1.0 This has been a wildly negative experience with the company itself, as they make it near impossible to cancel their service. Further, I posted a negative review, and they initially tried bribing me to remove it. I declined, and they switched to threatening me with excess fees to remove the review. This company not only has difficult to use software that my clients hate, but also horrible customer service who are willing to threaten you. Avoid at all costs. Pros There was literally nothing that my staff, myself, and my clients enjoyed about this software or the (non-existent) customer service. Using this platform was like pulling teeth to learn, and then I had to teach all my clients how to even use it. Cons The software is incredibly difficult to do even basic tasks in. Even something as small as seeing the schedule required workarounds. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing WellnessLiving A colleague recommended it. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) I wanted something cheaper and easier to use than Mindbody. This was the wrong choice. I'm migrating my software to Acuity. Review Source Response from WellnessLiving Systems January 8, 2022 This is not, and was never a WellnessLiving customer. We believe one of our competitors wrote this review. We have been totally unsuccessful in our attempts to find this business and have conducted an exhaustive search of our records for anyone reporting these types of issues going back to Jan 2021, with no luck. The claims made in this review are completely untrue, this is just not who we are as an organization. Unfortunately we have no further recourse with this fake review, and this site will not remove it. sK sanu K. researcher Education Management Used the software for: 1-2 years ### "WellnessLiving is a powerful tool that can help businesses streamline." February 1, 2023 5.0 WellnessLiving is a comprehensive fitness and wellness management platform that offers a range of tools and features for businesses. Many users appreciate the all-in-one solution for managing operations, including scheduling, billing, and membership management, as well as marketing and reporting capabilities. Pros wellnessliving platform includes tools for scheduling, billing, and membership management, as well as marketing and reporting capabilities, making it an all-in-one solution for managing operations.Users find the platform to be user-friendly, customizable, and cost-effective. These are some of the benefits that users often highlight about WellnessLiving. Cons Technical issues: Some users may experience technical difficulties such as bugs or slow loading times, which can impact their ability to use the platform effectively.Limited customization: Some users may find that the customization options for the platform are limited, making it difficult for them to tailor it to their specific needs.User experience: Some users may find the platform to be less intuitive or find it difficult to navigate, which can lead to a less enjoyable user experience. Review Source Response from WellnessLiving Systems February 13, 2023 Hi Sanu, Thank you for the great review! The thing about using software to run your business operations is that if it takes a lot of time for you to use, then the software itself becomes an additional operation for you. All the admin work, the manual entry of client data and bookings, etc - and that's especially important if you're using one tool for emails, another tool for scheduling, another for payments and so forth, as we've seen many businesses do. WellnessLiving solves that because it's really simple to use and on top that, everything is integrated all in one platform, with just one login needed. For that reason a lot of our customers are also able to cut back on their monthly software spend. Thanks again for the review, and please don't hesitate to contact our support team for help if you'd like any assistance with the software. Brian S. (Customer Advocate) LZ Leanne Z. Business Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Wellness Living is easy to use for staff and clients" September 19, 2022 5.0 Very positive Pros We've been using Wellness Living at my fitness/yoga/pilates studio for almost 3 years. When the pandemic hit, we switched to virtual classes, and being able to offer recorded classes through FitVID on Demand helped us retain our client base and helped the business survive and thrive during those difficult times. Our clients find the White Label app easy to use which is important to me as a business owner. I like how the software is constantly evolving and improving with more and more options and I appreciate the WL forum, where we can offer suggestions and feel listened to. Cons At first the way it looks in the backend, but I've gotten used to it. Review Source Response from WellnessLiving Systems October 4, 2022 Hey Leanne, I just want to start off by saying congratulations on nearing the 3 year mark and we're ecstatic to be the software provider of choice for your business. The pandemic was such an enormous hurdle for studios everywhere and as soon as we saw the writing on the wall we knew we had to act, so in the span of a few months we built out a full set of tools to take practically an entire studio from in-person to virtual. It's really great that you had your clients already making a habit of going into your branded app, which would've helped you seamlessly add FitVID on Demand to your service offerings with just a few clicks. Part of being a business owner is definitely that ability to adapt and continuously chase your vision through all the obstacles that life throws at you. We feel lucky to be part of your vision and business, and our mission is to give you the tools to get where you're aiming for. Thanks for choosing WellnessLiving! Christopher R. (Customer Advocate) MH Megan H. Yoga Teacher Recreational Facilities and Services Used the software for: 1-2 years ### "Excellent Software with Fantastic Customer Support" June 13, 2022 5.0 I recently had a very informative and inspiring business call with \[SENSITIVE CONTENT\] who was incredibly thorough, friendly and patient as we worked through current business goals and plans as it applies to Wellness Living and my studio. \[SENSITIVE CONTENT\] was able to answer all of my questions, help me to streamline processes to make operations much more simple and efficient as well as get me thinking about other ways to use the software to it's full potential. \[SENSITIVE CONTENT\] was incredibly knowledgeable and supportive and I am eager to attend our next meeting. Thank you SO much! Pros Simple, user-friendly and comprehensive. Cons Pricey and of course the US dollar exchange is tough. Review Source Response from WellnessLiving Systems June 21, 2022 Hey Megan, Thank you for the amazing review! We don't think you should compromise on anything when choosing software for your business and we strive to deliver an all-around 5-star experience you won't get anywhere else. One of the big focuses is on saving you time but ironically enough, our specialists are known for really taking the time to get to know your business well and help you fully utilize the features that add value to your business. Obviously, most people aren't in the position to spend hours learning every part of the software so having that motivated, expert advice can really pay huge dividends down the line when you're looking to do things like boost client retention, track membership conversion rates, or find efficiencies for your internal processes. We really appreciate your shout out for Jackie, we'll definitely pass it on. She's a super-star at what she does and we're thankful to have her on our team (as are many of our customers)! Alli Y. (Customer Advocate) JE Juliet E. Consultant Cosmetics Used the software for: Less than 6 months ### "Life's worthwhile with wellnessliving " September 26, 2022 5.0 Skincare solution, wellnessliving has helped me create a friendly environment for my prospective customer.with just one click. Pros Easy to use,less time consuming,Better customer convenience. Cons Nothing at all, everything is simply amazing just the way I like it Review Source Response from WellnessLiving Systems October 14, 2022 Thank you Juliet! Your kind words mean a lot to us. It sounds fairly simple but that's what it really comes down to - our job is to help make your life easier. And it's important that WellnessLiving helps you succeed! When it's easier for your clients to make a purchase, that's more money in your pocket. When you don't need to spend time troubleshooting with your software, that's more time you can spend productively in your day. We're so glad to hear that you've seen success on that end. We love to succeed together with our customers, because that makes our mission more meaningful and it gives us the energy to keep giving it 100%, every day. Thank you for choosing WellnessLiving. Sarah M. (Customer Advocate) LG Lauren G. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Amazing Platform" July 30, 2022 5.0 I am forever grateful moved to Wellness Living from a major competitor. The interface is easier to use and I am forever in love with the business mentor! Pros I love the ease of scheduling classes and running my business. Cons The app is the least useful part... It is not nearly as useful as the online component. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody was too expensive and it wasn't as easy to use as I'd like. Review Source Response from WellnessLiving Systems August 9, 2022 Hey Lauren, Thanks for the amazing review! WellnessLiving is the perfect management software for yoga studios, big and small. It's important that the software is easy to use so that clients feel encouraged to make bookings or purchases online and to feel really engaged with your studio. It also reduces admin workload because clients are able to do more on their own instead of having to constantly ask staff for help. Ultimately, smoother operation means more money coming into your business! We're sorry to hear that you haven't found the staff app to be that useful. It features key areas like scheduling, online store and client management although because it's optimized for mobile, it doesn't have the full functionality of the backend on the site. Please see our Community Forum to let us know specifically which features you'd want to see added to the app, it might be something we add in the near future! https://community.wellnessliving.com/page/home/ Sarah M. (Customer Advocate) KK Kay K. Director Health, Wellness and Fitness Used the software for: 6-12 months ### "Very impressed" January 21, 2022 5.0 A very positive experience. I would definitely recommend this to any person who is running their own business!! Pros Easy to use... the training sessions were super informative and helpful. Cons Nothing. I was very happy with all the services it provided. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing WellnessLiving It seemed seemless, and like i hired my very own assistant! Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) It was not user friendly and was super expensive. Review Source Response from WellnessLiving Systems January 31, 2022 Hi Kay, We really appreciate it when our customers share their positive experiences with WellnessLiving! We're here to support businesses, plain and simple, and it's really important to us that you have an easy time launching your account no matter your background, be it coming from pen-and-paper or migrating from another platform like Mindbody. Our sleek interface allows easy access to all the key areas you use to run your business in addition to all the powerful features included in our software such as automated notifications, marketing, rewards and more. Because there's just so much customizability in the software, our dedicated onboarding specialists like to spend time helping to make sure you're fully prepared on the ins and outs and on making use of the features most important to your particular business needs. We really appreciate your gleaming recommendation, thank you for choosing WellnessLiving! Sarah M. (Customer Advocate) JL Jennifer L. Owner / Instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "Wellness Living Review" March 21, 2022 5.0 Overall experience is really good. Support team is very responsive. System works for both clients and administrative purposes. Pros Ease of use, client account viewing, payroll tracking. Cons Reports could be improved upon, software could be faster. Review Source Response from WellnessLiving Systems March 28, 2022 Hey Jennifer, Thank you for your kind words. We're happy to hear our software has made it simple for your clients to access their accounts and sign-up for your services. It is definitely designed with the client in mind to help make their experience with you a memorable one. It also makes it incredibly easy for them to keep track of their sessions, make payments and see upcoming bookings all online or on the app. This creates a seamless onboarding process between you and your clients which also saves you a lot of time. WellnessLiving is all about making things easy for you and your clients, and we look forward to continuing to grow together! Please see our Community Forum (https://community.wellnessliving.com/page/home/), this is the perfect place for you to tell us about what you'd like to see improved and that information is extremely important to us! Again, we appreciate your review, and thank you for choosing WellnessLiving! Aiden P. (Customer Advocate) GH Gina H. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Wonderful customer service" October 4, 2023 5.0 When I have a question, customer service returns my calls promptly. Pros Easy to use and navigate around for myself and consumers Cons A bit pricey but worth it. Don't plan to discontinue. Review Source Response from WellnessLiving Systems October 10, 2023 Hi Gina, Thank you so much for taking the time to share your positive experience with WellnessLiving. It's fantastic to hear that you've found our platform easy to use and navigate, both for your team and your clients. We're committed to providing an intuitive and hassle-free experience for everyone involved. Our Customer Solutions Team works tirelessly to ensure you get the help you need when you need it. Whether you have questions or need assistance, we're here to provide prompt support and guide you through any challenges you may encounter. Your satisfaction is our top priority. We also want to highlight that we offer a robust Knowledge Base and a thriving Community Forum to further support you. These platforms are excellent resources to find answers, share insights, and connect with other business owners who use WellnessLiving. I've included the links for both community-drive platform below. Knowledge Base: https://www.wellnessliving.com/knowledge-sharing/knowledge-base/ Community Forum: https://community.wellnessliving.com/page/home/ In addition, Gina, we appreciate your feedback on our pricing. We're confident that the value our platform provides, along with our exceptional support, makes the investment worthwhile. We're here to help you make the most out of your experience with WellnessLiving, so if you ever have more questions or need assistance in the future, don't hesitate to reach out at support@wellnessliving.com. Thanks for choosing WellnessLiving, and we look forward to continuing to support your business journey. Warm regards, Joshua W. (Customer Advocate) SB Silja B. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Wellness Living has it all" October 20, 2022 4.0 So far its great. I do have some time trouble understanding the customer care reps that are in foreign countries, but I have a great monthly coach (\[SENSITIVE CONTENT\]) who helps me with my marketing and promotions. Pros I can adjust practically anything. And if I cannot figure out how, then the Forum or the customer service is very easy to reach and respond fairly quickly. They are getting busier, so it is not as fast as it was 3 years ago, but I still feel that my problems get handled efficiently. Cons It can be a little complicated and overwhelming, if you are not super tech savvy. Reason for choosing WellnessLiving price, features were the same or better than mindbody (industry standard but too expensive) Review Source Response from WellnessLiving Systems November 3, 2022 Thank you for the great review Silja! We 'tap dance' on our way to work every day because we're so excited to help amazing businesses like you succeed with our software! We're sorry to hear about the issue you've had when speaking with that team member. Obviously the software's features and usability have the biggest impact on your user experience and we're glad to hear you've enjoyed using it, but it's absolutely critical that you always have access to technical support when you need it, and we are looking into your recent calls with support to make sure this issue is addressed right away. We pride ourselves on being the software company with a heart, and that drives the direction we take as a company in everything we do. Thank you for choosing WellnessLiving. Aiden P. (Customer Advocate) DP Denise P. Studio Director & Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great experience so far." August 3, 2022 5.0 Pros I joined Wellness Living 3 months ago, and what it a difference. It was easier to set my classes/appointments, make changes, and communicate with my students. The transition over was wonderful. The team from \[SENSITIVE CONTENT\] to \[SENSITIVE CONTENT\] were with me the entire time to answer questions and help me transition almost seamlessly. Thank you! Cons I am unable to make changes to account profiles from reports or make mass changes. I would like to remove students from the database, and that is not available. Alternatives considered [Momence](https://www.capterra.com/p/229516/Ribbon/) Switched from [My Best Studio](https://www.capterra.com/p/136106/My-Best-Studio-Software/) Scheduling & Marketing Review Source Response from WellnessLiving Systems August 9, 2022 Thank you for the review Denise! We're really happy to have you with us. Smoother workflows in your day-to-day save you time and take out the headache from your admin work. Because the interface is intuitive, it's simple to find what you need and to easily get it done! We often hear that the software is easy to use but it's probably the helpful support that makes the biggest difference for our customers. We're very lucky to have such a caring and knowledgeable support staff that are there to help you succeed at every step of the way, from onboarding to support. Agents like Adam and Marietta are on a first name basis with a lot of our customers, not only because it makes their jobs easier, but because it makes for much more fulfilling work! We appreciate the great review Denise. Thank you for choosing WellnessLiving! Susan A. (Customer Advocate) KM Kimberly M. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Not for small business" October 1, 2021 4.0 Neutral - it wasn't the best product for our needs, but would be good for someone bigger. Pros This kept good records of our students. We could set up class passes and memberships easily. Cons This product was too expensive for a small studio that doesn't offer much. We only book 10 students at most. Review Source Response from WellnessLiving Systems October 8, 2021 Hey Kimberly, Thanks for taking the time to write us a review! We appreciate all feedback, it's what we use to guide our decisions as a company and to always continue improving. At WellnessLiving we support businesses of all sizes, ranging from small one-person studios to multi-location franchises. Above all, we've focused on making it easy-to-use and very flexible so as to accommodate a huge variety of different business types. We actually started as an scheduling tool for small businesses looking for an alternative to the big established software companies but with all the features they've come to expect and at a far cheaper price to boot! I'm sorry to hear that you were not satisfied with the pricing on your account, we have several different package tiers available and I'm very confident we have one that is better suited to your business. Please call me on 1-888-668-7728, ask for me personally and I'd be happy to help set that up for you. Jayden A. (Customer Advocate) HR Halee R. Owner Retail Used the software for: 1-2 years ### "Great service " October 12, 2023 5.0 Very happy with it Pros How user friendly it is and how helpful customer service is Cons There are Glitches during updates here and there Review Source Response from WellnessLiving Systems October 14, 2023 Hi Halee, Thank you for sharing your wonderful feedback about WellnessLiving! We truly appreciate your review. It's fantastic to hear that you find our platform user-friendly and have had positive experiences with our Customer Solutions Team. Providing exceptional service and support is at the core of what we do, and we're delighted that you've found it helpful. We understand that from time to time, updates can come with a few hiccups. Please rest assured that our team is dedicated to making every update as smooth as possible for our valued users. We're committed to continuously improving our software to provide the best experience for you. If you ever encounter any issues or need assistance, please don't hesitate to reach out to us at support@wellnessliving.com. We're here for you whenever you need us. Thank you again, Halee, for your positive review. We're thrilled to have you as a part of the WellnessLiving community, and we look forward to supporting your continued success. Warm regards, Allison S. (Customer Advocate) IV Ina V. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Life changing switch" October 15, 2020 5.0 Pros I switched from Mindbody to Wellness living about 2 years ago, and have never looked back. The switching process was easy, the customer support was great, and all of the features i was looking for in a software were there for a third of the price of Mindbody. The program and the app are very user friendly on both ends, consumer and staff. I'm very happy to be a part of Wellness Living family. Cons I have no complains about the software. Maybe that there's a large amount of facebook page likes is required in order to use the booking feature, but that's on the facebook side not WL. Alternatives considered [Square Virtual Terminal](https://www.capterra.com/p/190305/Square-Payments-Processing/) Reason for choosing WellnessLiving The easiness of the process Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) The crazy price increase and the difficulty of the program Review Source Response from WellnessLiving Systems October 29, 2020 Hey Ina, We love when we get 5-star reviews like yours! When we hear such great feedback, it always makes us smile. We get customers switching over from Mindbody every day, and many of the stories are the same - the transition was simple and they are now saving a ton of money without needing to pay for additional add-on fees. We may get customers that switch because of the affordability, but they truly become part of the WellnessLiving family when they experience how easy and convenient it is to use our all-in-one platform. From our mobile apps for staff and clients, booking and payment tools, next-level virtual options, and an automated marketing suite, we make it simple to manage and grow your business better than any other software! Again, thank you for the amazing review, and we're thrilled our software has such a big impact on your business and your life. We sincerely want you to know, we will continue to be there for you, every step of the way! - The WellnessLiving Team VP Valentina P. Coordinador Operaciones Wholesale Used the software for: 6-12 months ### "Lo recomiendo." July 21, 2023 4.0 Pros Me gusto mucho que este software es totalmente personalizable y se ajusta a la necesidad. Cons En realidad no he podido encontrar ninguna falla en este software. Review Source Response from WellnessLiving Systems August 3, 2023 Hi Valentina! Thank you so much for your wonderful feedback! We're absolutely thrilled to hear that you've had a fantastic experience with our all-in-one platform. Our goal is to provide you with the best tools to manage your business effortlessly. From online booking and easy-to-view reporting to our user-friendly mobile apps, every feature within our software is carefully designed to cater to your business needs. The best part is, you don't need to be a tech expert to use it! It's intuitive and requires minimal training. Whether you're a solopreneur or a growing enterprise, our software is fully configurable to suit the unique requirements of your business. We're here to support you every step of the way! Remember, Valentina, our Knowledge Base and Community Forum are valuable resources where you can find answers to your questions and discover how to optimize the system for your specific needs. Here are the links for your convenience: Knowledge Base: https://www.wellnessliving.com/knowledge-sharing/knowledge-base/ Community Forum: https://community.wellnessliving.com/page/home/ If you ever have any questions or need assistance with anything, feel free to reach out to us via call or email. We're always here to help you make the most out of WellnessLiving. Thank you for choosing us! Warm regards, Kayla I. (Customer Advocate) NT Ned T. Owner Used the software for: 6-12 months ### "Having switched over from Mindbody, I couldn't be happier! Can't possibly rate Wellness high enough!" November 9, 2017 5.0 Ease of use. Very progressive in development. Pros The fact that it is almost half the price of Mindbody is really secondary to the time and aggravation saved.   The ease of use and the inherent intuitiveness of the platform has saved us countless man hours that would have otherwise been spent on the phone with Mindbody support.  My initial hesitation in switching was rooted in the loss of the Mindbody app which our clients are accustomed to using. Turns out that the Wellness app is better and much more user-friendly.  I have had nothing but rave reviews from each and every client who has transitioned over. My only regret is that I didn't do it sooner.        Mindbody is antiquated and stuck in the mud.   Try to get a simple sensible change to Mindbody, impossible!  These guys, on the other hand, solicit feedback, want criticism, and work to improve the platform every day.   I have gotten more changes and upgrades from WL in one month than I got from Mindbody in three years.  Training new staff is now a breeze.  With Mindbody, every single out-of-the-norm issue that would arise would be handled with a series of work-arounds!   Nothing was simple, nothing was intuitive. Nothing!  The switch to Wellness has been more of a relief than anything else.  One or two clicks versus ten!  I no longer have to go to Florida to get a quart of milk.      Cons My initial concern was over customer support. They are growing at such a fast pace, the support sometimes took a hit. Turnaround for a response was slow. However, they quickly turned a negative into a positive as they now seemingly have their legs under them and are now extremely responsive. No on hold waits. If they need to call back, they do. Very smart in how they under-promise and over-deliver. Review Source Response from WellnessLiving Systems November 13, 2017 Hey Ned! Thanks for taking the time to leave your review and all of your kind words. We know that the decision to switch to WellnessLiving is a big one, so we do everything we can to make the transition easy on you and your clients. That¿s also why our team is always working to provide you with even more value by constantly and consistently delivering the best services and support. We¿re delighted to hear that you¿ve had such an awesome beginning with us and will do our best to continue to exceed your expectations! DH Dalton H. Owner Automotive Used the software for: 1-2 years ### "Amazing platform " May 12, 2022 5.0 Amazing service, amazing platform Pros Easy to use make life easy, easy transition and help with day to day Cons Everything has been great no issues or nothing I don’t like Alternatives considered [Textline](https://www.capterra.com/p/168213/Textline/) Switched from [OneDirect](https://www.capterra.com/p/185209/OneDirect/) This gave better options Review Source Response from WellnessLiving Systems May 19, 2022 Hey Dalton, Thanks for the great review! WellnessLiving makes it a lot easier to run your business and it's certainly helpful when you can use a lot of that time saved toward engaging your clients and giving them a great experience. We strive to give our customers a 5-star experience in everything from onboarding, to ease-of-use, to 24/7 support - and we mean everything - so that your full focus can go toward driving success at your business! Our team members care about helping you deliver the very best to your clients and our biggest goal is to save you time and headaches through the powerful automations and tools on our platform. Everything you need to run your business virtually is there when you sign in online or log into the app on your phone. We're so happy when our platform helps our customers grow and we're looking forward to working with you for the years to come! Thank you for choosing WellnessLiving. Alli Y. (Customer Advocate) NL Nicole L. co-owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Wellness Living" March 10, 2022 5.0 The entire customer support experience has been fantastic. There is a lot to learn and everyone is knowledgeable, patient, and warm! Pros Such an easy transition! It's easy to learn and the help section is thorough. This software fills in the frustrating gaps missing from our previous platform. Cons I'll let you know when that happens. We have been so happy. Reason for choosing WellnessLiving I wish I could remember the names of then other platforms. \[SENSITIVE CONTENT\] and the rest of the people we spoke with sold us the dream! Zero regrets. We have a lot of growing to do, but Wellness Living gives us uplifting support and guidance through connection and authenticity. So evolved. We are so grateful. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) The platform was chaotic and lacking in customer support. Review Source Response from WellnessLiving Systems December 4, 2025 Hi Jack, Thank you so much for taking the time to share such an insightful and thoughtful review. We’re thrilled to hear that your experience, from testing and onboarding to ongoing support—has met your expectations, especially given your extensive background in ERP implementation. It means a lot to us that you find the platform mature, reliable, and equipped with the powerful features your school needs. We’re also delighted that our support team has been consistently responsive and helpful whenever you’ve reached out. Your feedback reinforces our commitment to delivering an intuitive, dependable, all-in-one solution for businesses like yours, and we’re grateful to have you as part of the WellnessLiving community. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Benjamin K. DC Deacon C. Owner ' Clinical Ayurvedic Specialist Health, Wellness and Fitness Used the software for: 1-2 years ### "A software that is intuitive with a team who are dedicated to the success of your business." January 10, 2018 5.0 I can run my business without needing a degree on computer science! Pros When I finally switched to Wellness Living in April of 2016, I'd spent the previous 9 months agonizing about leaving MindBody Online. On one hand, my studio had 5-years of client data, and I was worried about the migration. Our staff was also familiar with the platform, and I was nervous about starting over with a new system. On the other hand, I was paying per month to run both studio locations, run they've engaged app and absorb their high credit card processing fees. To top it all off, we even needed to call into their technical support helpline to make minor changes to our schedule. Although any type of data migration from one system to another is never 100% seamless, the switch from MBO to Wellness Living was made seamless by the absolute dedication from the WL team. From sales to support, Wellness Living was single minded in the success of my business. We also received incredible training for our staff - something that we didn't get from MBO. In the end, we were up and fully running within 2 weeks. The functionality in the WL system is far easier to use (both studio ' client facing), we've had 0 outages, the cost of running WL are FAR less than many other systems and did I mention the WL team are fabulous? It's time to run your business on a studio management software platform that is intuitive, cost effective and with a team behind it who are dedicated to the success and growth of your business. Review Source Response from WellnessLiving Systems January 11, 2018 Hi Deacon! Thank you so much for taking the time to leave your kind review and for making the switch to WellnessLiving. We know that you and your staff are busier than most people can imagine, so spending tons of time learning a new software is the last thing that you have time for. At the same time, we also understand that having the best management solution for your studio can make all the difference in your day-to-day and long term success, so we always do everything we can to create the perfect software for you, while also making sure that you always understand exactly how to use it. Looking forward to growing more with you this year! Cheers. VR Verified Reviewer Yoga Teacher & Studio Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Not yet suitable for European customers. " November 21, 2018 3.0 Pros It’s an alternative to overpriced MINDBODY. It has similar capabilities, making it somewhat easier for my clients to get used to. Cons The merchant processing is horrendous. Weekly settlements because wiring my money to me is costly for them. Nobody knew to tell me that until I was halfway through on boarding. No way to see merchant statements, 8 days into using them & I still have no idea when I will be paid. My Black Friday sale has been ruined because I have a £300 pound cap on my transactions & my clients payments are cancelled. It’s as if they don’t want me to take money? Reports are fat & clunky. Hard to read. Passed from pillar to post by multiple departments, none of whom can ever help. No answer on help lines. I am currently waiting in UK for them to see if my cap might be lifted so I can take some money tomorrow. I’ll k ow by my lunchtime because of the time difference. The whole thing was a bad idea on my part. Nobody I spoke to on the demo really knew how it would work for me in the UK, I was given wrong info from the outset. No ability to take ACH / direct debits. Multiple charges for ‘Gateway Fees’ with no notification & after 4 days of trying to find someone to tell me what the fees are for & show me an invoice, not a single person has offered anything other than links to pages I can’t access. I’m furious with myself for getting myself into this mess. Review Source Response from WellnessLiving Systems December 11, 2018 Hi there. Thank you for taking the time to share your thoughts. We are so sorry to hear that you have not had the experience you expected with us so far. We have many customers in the UK, but this is the first we have heard of these types of issues. We have called you several times and left you voicemails as well as emails, but have yet to hear back. Please send an email directly to support@wellnessliving.com or call us back toll free at 1-888-668-7728 so we can get to the bottom of your issues ASAP. Rest assured that we will do everything in our power to resolve this problem for you. Thank you so much for bringing this to our attention. MT Matthew T. CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "Awful - All attempts to fix by management have been lackluster and ineffective." March 18, 2018 1.0 None. Any perceived benefits from the clients side are MORE than eliminated by the fact that it forces a business owner to run blind. Pros We changed to this software from Mindbody because it was, at first glance, much more intuitive and easy to use from our clients perspective. Cons This software has completely put my business in the dark from an analytical standpoint. The reports are inconsistent, inaccurate, and unusable. For example, originally, they had no way of separating cash based or accrual based accounting, nor did they realize why this would be important. After explaining to their management team why a business might need to know this, they added a filter to a single report that allowed to view only cash reporting. This filter means this is the only truly accurate report and all other data compared to it is useless. Additionally, reports consistently return inconsistent data. A membership report run for a previous month will swing by 10-15% running the report from one day to the next, which should be impossible, as that month is ALREADY OVER and the data should be unchangeable. Apart from the horrifying inaccuracies in the data, even if it were accurate it would be nearly unusable in any helpful, decision making way. There's no way to compare one set of data to previous sets without recording it externally and doing the number crunching yourself. In an effort to extrapolate literally ANYTHING useful from this software, I've had to hire analytical accountants to manually sift through the available data, and create custom designed software, at great expense. The decision to move to this software may have been the biggest mistake my company has made in 5+ years. Review Source Response from WellnessLiving Systems March 25, 2018 Hi Matthew, I'm Lyndsay, one of the Customer Success Managers here at WellnessLiving. I'm really sorry to hear that you are having so many issues with your reporting. Please give us a call at 1 (888) 668-7728 and we'll get that straightened out for you in no time. Once we get your reports working for you, maybe you'd like to invite our CEO, Len Fridman to visit your location while on his tour of WellnessLiving Studios in your area? Check it out: ----> https://youtu.be/j8QCFI39\_WA ----> https://youtu.be/RrjD7a\_2G1A ----> https://youtu.be/Zevo4\_c9hhc HF Heidi F. Yoga Studio Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great alternative to MB software! " November 15, 2022 5.0 I can do more things in one place without having multiple systems for my business. Pros I was able to integrate my business with the new software quite easily. There was a bit of a learning curve as with anything new. But with use it became intuitive. Cons I do miss the marketing email I had with my other software. This involves more steps but it also does more ( ie. push notifications) Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) I started having problems with MINDBODY. My clients were experiencing issues as well. Review Source Response from WellnessLiving Systems November 24, 2022 Thank you Heidi! We appreciate it any time our customers share their positive experience with WellnessLiving. So many of our customers are coming from Mindbody! They've been around for a while and they're definitely the bigger platform, but their software is a lot older and more clunky, which makes it more difficult to use especially for new clients. You end up spending more of your valuable time helping clients with bookings or with their accounts instead of running your business! That's where WellnessLiving comes in. Our platform is designed as the perfect alternative for frustrated Mindbody users, packaging all the different tools you use to run your business in a far more modern and flexible, easy to use system. With WellnessLiving all your tools and systems are integrated under one login, which definitely eliminates a lot of the admin headache when you're managing a business with several staff members. Thanks again for the great review, and thanks for choosing WellnessLiving! Alli Y. (Customer Advocate) Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.