# Page 3 | WellnessLiving Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is WellnessLiving the right Club Management solution for you? Explore 611 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145039/WellnessLiving/reviews --- WellnessLiving 4.4 (611) [View alternatives](https://www.capterra.com/p/145039/WellnessLiving/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 3 - Reviews of WellnessLiving ## Showing most helpful reviews Showing 51-75 of 611 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use lT lauren T. owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Wellness is Wonderful" June 11, 2025 5.0 So far so good,I have used the company for over a year. I have planned to continue and I like that if I recommend them get rewarded as well. Pros What I love most is when I have a problem, the Wellness staff is there to help as soon as they can. They are so wonderful. Cons I would have liked a longer on boarding experience. The beginning is so important to try to understand and the beginning can be overwhelming! Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing WellnessLiving another person I know recommended them and I took her advice Review Source Response from WellnessLiving Systems June 13, 2025 Hi Lauren, thank you so much for your kind words and for sharing your experience with WellnessLiving! We are thrilled to hear that our support team has been helpful and responsive whenever you needed assistance — it means a lot to us to know we’re making a difference for you. We truly understand how important those early days are when getting started, and we appreciate your honest feedback about the onboarding experience. We're always looking for ways to improve, and your input helps us enhance that process for others. If there’s anything we can still support you with in terms of onboarding or features you’d like to explore further, we’d be more than happy to assist. We’re also glad to hear you’ve taken advantage of our referral program — it’s one of our favorite ways to thank our customers for spreading the word! Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Warm regards, Benjamin K. Laura A. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "I am glad I made the switch!" February 4, 2026 5.0 I am definitely satisfied with the overall functioning. I think it is user-friendly, and when I have questions, the A. I bot always offers me the right answer. Pros I like the weekly training virtual sessions so I can use the software to its full potential. I like being able to have multiple schedule widgets, and I appreciate the patience from the staff. Cons There is not much to dislike; however, I do wish the User Apps had fewer glitches. That has been recurrent but not terrible. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Initially, pricing, but now I am glad I did so, because I like Wellnessliving features way better Review Source LK Lori K. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Best Client Management Tool" June 7, 2025 5.0 I was searching for a CRM tool that could do all the things that are not my strength in business so I could focus on the care and attention my clients deserve. There were a few others, but the response, team, follow up, training, customer service, and follow through from WellnessLiving continues to impress me. They are efficient at their job and have answered many of my questions right away on a call. And if not, I get a personalized response with the answer. Each department that I've worked with has been wonderful and supportive. Very pleased! Pros Ease of use for both me and my clients. Customer service and support is excellent! Friendly platforms for app and through website. Cons Billing ACH withdrawal do not happen on the same day (main cost + Zoom integration) come on different dates. Client cannot select option to pro-rate their dates to "fill in" until the 1st of the month (when I have cycles start). Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing WellnessLiving Friendly. Better organization of information. Wellness Living team members walk me through the information and training. Review Source Response from WellnessLiving Systems June 10, 2025 Hi Lori, thank you so much for your thoughtful and heartfelt review! We’re honored to be your client management tool of choice and thrilled to hear that both you and your clients are finding the platform easy to use. It’s also fantastic to know that our support team has consistently met your expectations with personalized, responsive, and friendly service. Your feedback about the billing cycle and pro-rating options is greatly appreciated. We understand how important flexibility is for managing client billing efficiently, and we’ve shared your input with our development team as part of our ongoing effort to improve and streamline the experience for our customers. It means a great deal to us that WellnessLiving is helping you stay focused on what truly matters—caring for your clients. That’s exactly what we strive to enable through our software. We are grateful for your trust and partnership, and we’re always here to support your continued success. Warm regards, Benjamin K. CK Christina K. Kickboxing Instructor Sports Used the software for: 2+ years ### "Awesome App!" November 17, 2025 4.0 I have had a great experience with the app and have used it as a member to a gym and as an employee! It is both user friendly and informative. Pros I like that WellnessLiving is a quick and easy booking tool for members. The staff can also access all the information needed in one spot! Cons Sometimes the WellnessLiving app glitches and needs to be refreshed often. Otherwise, the app is great! Review Source Response from WellnessLiving Systems November 20, 2025 Hi Christina, Thank you so much for your thoughtful review! We're glad to hear that you’ve had a great experience using WellnessLiving both as a member and an employee. It’s wonderful to know the app helps you access everything quickly and easily. We also appreciate you sharing your feedback about occasional app glitches. Our team is continually optimizing performance, and refreshing the app usually does the trick — but if you ever notice patterns or specific issues, please feel free to reach out so we can look into it. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com ! Best regards, Benjamin K. DJ David J. Lead Marketing Strategist Marketing and Advertising Used the software for: 1-2 years ### "Do Not Recommend Whatsover" May 21, 2025 1.0 It has not been pleasant. If you are reading this, find another CRM and marketing automation platform. This has little going for it with lack of trasnparency, lack of support, lack of API support. Pros This has been a difficult experience trying to get a hold of anyone. I can't in good faith recommend this company for any of my clients. Cons They took money but don't offer any support. I have numerous emails, I've reached on on their social media, I've never received an acknowledgement or any call backs. Review Source Response from WellnessLiving Systems May 22, 2025 Hi David, thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with WellnessLiving did not meet your expectations, and we sincerely apologize for any frustration caused by our communication or support processes. What you’ve described does not reflect the level of service we strive to provide. Our goal is to deliver a seamless onboarding and support experience for every business, and it’s clear that in your case, we fell short. We take concerns about lack of responsiveness and transparency very seriously. A senior member of our customer success team will to reach out to you shortly to address your concerns. Best regards, Benjamin K. MH Marissa H. Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Best in the industry " May 20, 2025 5.0 I’ve used all the major fitness studio software platforms over the years, and I’ve been with WellnessLiving for a few years now. Hands down, it’s the easiest and most user-friendly system I’ve worked with. The layout is super modern and intuitive, which makes a big difference when you’re in it every day. One of my favorite features is that you can message clients directly from within the platform- this has been huge for us in keeping communication organized and consistent!!! The reporting is really solid and easy to pull what you need, and our clients love how simple the app is to use on their end :). Overall, it’s just a really well-rounded system that supports us and our clients experience in a big way. I’ll never go back to MB!!! Pros Love being able to message clients through the platform. You can message client groups, classes, etc. Can integrate with other platforms such as Zapier. Cons The reporting capabilities are so great, but sometimes can get complicated and confusing. This is probably my issue though! Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Cost, integration, client communications Review Source Response from WellnessLiving Systems May 21, 2025 Hi Marissa, thank you so much for taking the time to share such a thoughtful and enthusiastic review! We are absolutely thrilled to hear that WellnessLiving has been your favorite platform after working with multiple fitness studio software systems. It means the world to us that you find the layout modern, intuitive, and supportive of your daily operations, especially when you're using the system so frequently. We are especially glad that the built-in client messaging and group communication tools have made such a meaningful impact on your workflow. Keeping everything in one place to streamline communication is one of our core goals, and we love hearing that this feature is helping your studio maintain consistency and organization. Your feedback about our reporting tools is truly appreciated as well. While we’re proud of the flexibility and depth they offer, we also recognize there can be a learning curve. Warm regards, Benjamin K. TJ Tyla J. Fitness Coach Health, Wellness and Fitness Used the software for: 1-2 years ### "Great app to have" May 3, 2025 4.0 Overall Wellness Living is a good app to have for your business if you have a gym. It is user friendly for the clients and personal trainers. Pros I love the access to information that is available for your business that relates to the customers/clients. Cons The app is a little glitchy at times so there have been so many updates that needed to be pushed through every week. Review Source Response from WellnessLiving Systems May 6, 2025 Hi Tyla, thank you so much for sharing your thoughts with us! We are glad to hear that you find WellnessLiving to be a valuable tool for your business and that it has been user-friendly for both your clients and personal trainers. Our goal is to provide a seamless and intuitive experience that supports fitness businesses in delivering top-tier service and managing day-to-day operations with ease. We also appreciate your honest feedback about the app’s performance. While we are constantly working to roll out updates that improve functionality and introduce helpful new features, we understand that frequent updates and occasional glitches can be disruptive. Please know that our development team is continuously optimizing app performance and stability based on user feedback like yours. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Warm regards, Benjamin K. BE Braya E. LA Law Practice Used the software for: 1-2 years ### "Really Nice " December 30, 2025 5.0 WellnessLiving has been a total game-changer for managing our schedule and client bookings. Their cloud-based app makes everything feel effortless—from appointment scheduling to reminders and class bookings. Whether you run a gym, spa, or salon, the platform keeps everything organized and professional without the stress. Pros The interface is smooth, easy to navigate, and saves so much time. If you’re looking for a reliable, all-in-one solution to streamline your business, WellnessLiving is definitely worth it. Cons While WellnessLiving offers useful features for scheduling and bookings, the platform can feel overwhelming and not very user-friendly at times. Certain functions take longer than expected to set up, and the learning curve is steep if you’re not tech-savvy. Review Source Response from WellnessLiving Systems January 21, 2026 Hi Braya, Thank you so much for sharing your experience and for the wonderful feedback! We’re thrilled to hear that you’re enjoying the smooth interface and how WellnessLiving helps streamline scheduling and client bookings. It’s great to know the platform has been a game-changer in keeping your business organized and running efficiently. We also appreciate your honest feedback regarding the learning curve and setup time for certain features. With a robust platform offering many tools, there can be an adjustment period, and our team is always happy to help optimize workflows, provide guidance, and share best practices to make things feel more intuitive and efficient over time. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com. Best regards, Benjamin K. LG Liz G. Program Director Sports Used the software for: 2+ years ### "Great product and support" April 16, 2025 5.0 Great product and accessible, friendly support for our client management. Also really like the Presence Website team to keep our website looking its best. Pros The ease of adding clients and managing classes and event offerings. We moved over from MindBody online several years ago and found Wellness Living to be much easier to use and more attractive and functional overall. Cons The attendance kiosk that runs 24x7 and unattended at the studio for client check ins does not work as seamlessly as we would like. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Their software was dated, their support was unavailable, and I was unable to make schedule and event changes work independently without needing to call their support. Review Source Response from WellnessLiving Systems April 21, 2025 Hi Liz, Thank you so much for your wonderful review and for highlighting both your positive experience and helpful feedback! We are delighted to hear that WellnessLiving has been a great fit for your business, especially in making client and class management easier and more visually appealing compared to your previous platform. It is also fantastic to know that you have enjoyed working with our Presence Website team, we love helping partners like you create beautiful, functional websites that reflect your brand. We appreciate you bringing up the attendance kiosk. While many of our clients find it helpful for self-service check-ins, we recognize there's always room for refinement. A senior team member will be reaching out shortly to better understand your concerns and help troubleshoot or optimize your kiosk setup for smoother operation. Warm regards, Benjamin K. SE Shawn E. Massage Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "Great software for a small buisness" May 5, 2025 5.0 This has been one of the best software suites I have used for my company, it easily handles scheduling, client profiles, notes, and cashing out people. The best part is all the therapists can see their schedules for the day right from their phone. Pros Great scheduling, therapists can see their scheduled appointments, can do your notes using your phone, etc. Cons it can be difficult to get used to when using it on your phone. Review Source Response from WellnessLiving Systems May 7, 2025 Hi Shawn, thank you for taking the time to share your experience! We’re so glad to hear that WellnessLiving has been one of the best software solutions for your business. It’s great to know that features like scheduling, client profiles, SOAP notes, and mobile access are making a positive impact for both you and your team. We appreciate your feedback regarding the mobile experience. While we’re happy that your therapists are able to conveniently view their schedules from their phones, we also recognize that there’s always room to improve the overall mobile usability. Your insight helps guide our ongoing development efforts—we’re constantly working on refinements to make sure the app is as intuitive and seamless as possible. Thank you again for your support, and please remember: Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Benjamin K. SA Steven A. President Sports Used the software for: 1-2 years ### "HIGHLY RECOMMEND" June 9, 2025 5.0 I use Wellness Living facility management software and I have a branded app through them as well. EVERYTHING works smooth as silk, but life is not perfect, so when I have a question or need a solution, their product support is tremendous. Highly recommend! Pros Their support is tremendous. Always available and knowledgeable. The software is very versatile, and when I can't work on something, they're always available for a workaround. Cons Between my software, merchant processing, and branded app, it's a little difficult to follow the dollars. Review Source Response from WellnessLiving Systems June 10, 2025 Hi Steven, thank you so much for your glowing review and for taking the time to share your experience with WellnessLiving! We’re thrilled to hear that you find the software versatile and smooth-running, and it’s fantastic to know that our support team has consistently been there when you needed a hand. Your feedback truly means a lot to us! We also appreciate you mentioning the challenge of tracking funds across the software, merchant processing, and branded app. Transparency and simplicity are very important to us, and we’re continuously working on enhancing our financial reporting features to make this process even more intuitive for our users. We’ll be sure to share this input with our product team for further review. It’s a pleasure to support your facility and provide the tools that help streamline your day-to-day operations. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Benjamin K. FA Fiona A. Studio Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Fantastic System for our Fitness & Dance Studio" April 7, 2025 5.0 An excellent overall experience, the customer service is really good - any queries are answered quickly and effectively. Pros We have been using Wellness Living for around 3 years now and it works so well for our Fitness and Dance studio. It is easy to operate for both staff and clients, through our website or App and it is constantly being updated with new features and improvements. We can tailor our class packages and payments very easily to suit our all our different membership offerings, and also aids the administration of our staff and instructors salaries etc. Wellness Living also provides a vast range of different reports that are invaluable in helping us assess our ongoing performance and also plan our future strategies. Would highly recommend. Cons We really haven't found any negatives aspects to working with Wellness Living Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Better features and cost effectiveness - great customer service Review Source Response from WellnessLiving Systems April 8, 2025 Hi Fiona, thank you so much for taking the time to share your experience with WellnessLiving! We are absolutely delighted to hear that the platform has been a strong and reliable partner in running your Fitness and Dance studio over the past three years. Knowing that both your team and your clients find the system easy to navigate, whether through the website or mobile app is exactly the kind of feedback we strive for. It is fantastic to hear how you have been able to tailor your class packages and memberships with ease and that our reporting tools are helping guide your business decisions and growth strategies. We take great pride in providing an all-in-one platform that empowers businesses like yours to operate smoothly and scale confidently. Our product team is always working hard behind the scenes to roll out new features and enhancements based on valuable feedback from partners like you. Best Regards, Benjamin K. JT Jason T. Head Coach and Founder Sports Used the software for: 2+ years ### "Great, Flexible booking platform" March 21, 2025 5.0 We have been using wellness living for a number of years and the platforms a great fir for our Swim Coaching business. It allows us to set up lots of different session type for our customers to easily book and schedule on line, whether these are tailored individual appointments, or one off or regular group sessions. Pros Wellness living are always striving to improve the platform, and much of this is based off of customer requests for feature to make their life easier and the business more effective and efficient. Cons Occasionally the platform suffers from errors after an update, but these are usually rectified in the background quickly once reported. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Rising costs were making mind body more expensive than its competitors Review Source Response from WellnessLiving Systems March 28, 2025 Hi Jason, thank you for taking the time to share your experience with WellnessLiving! We are delighted to hear that our platform has been a great fit for your Swim Coaching business and that it provides the flexibility you need for managing various session types with ease. It's wonderful to know that you appreciate our commitment to continuous improvement based on customer feedback. We truly value input from business owners like you, as it helps us refine and enhance the platform to better serve your needs. We also appreciate your patience regarding occasional post-update errors. Our team is always working behind the scenes to ensure any issues are resolved as quickly as possible to maintain a seamless experience. If there's anything we can do to further optimize your workflow, please do not hesitate to reach out. Our 24/7 support team is always available at support@wellnessliving.com. Best regards, Benjamin K. EO Edgardo O. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Wellness Living software review" March 24, 2025 5.0 This is the 3rd software company that I have used, and I am definitely pleased with it. they are constantly adding features to better serve their customers which in turn helps our customers. Price wise is about the same as others. Support has been top notch every time I have interacted with them. This alone is hands down one of the best reasons to use them. I've been a customer since 2023 and I have recommended them to others as well. Pros The system itself has so many options. Price is on par with others. Support is unbelievably helpful. Constantly upgrading the system. Cons Price can be slightly lower to really leverage against competitors and to entice companies to use their software vs others. Set up, because of so many options, was very frustrating. Once they were able to get support on the phone with me, they spent hours making sure everything was set up including follow ups. Alternatives considered [Pike13](https://www.capterra.com/p/225933/Pike13/) Reason for choosing WellnessLiving The price was lower and wellness living had More options Switched from [Pike13](https://www.capterra.com/p/225933/Pike13/) The price was lower on the credit card fees. More Options. Review Source Response from WellnessLiving Systems March 26, 2025 Hi Edgardo, thank you for your detailed review and for choosing WellnessLiving as your software solution! We are thrilled to hear that our wide range of features, competitive pricing, and top-notch support have made a positive impact on your business. It’s great to know that our continuous upgrades are helping you serve your customers better! We also appreciate your feedback on pricing and the initial setup process. Our goal is to provide the best value possible while ensuring a robust and feature-rich platform. We understand that setup can be complex due to the many customization options, and we’re glad our support team was able to assist you through the process. Cheers, Benjamin K. XC Xiaobo C. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "A good product with great potential" March 20, 2025 4.0 Overall, it's a good product, with friendly customer service, seemingly understaffed engineering team, and questionable product strategy. It suits our needs and so far I don't regret picking it. Pros I've done pretty extensive research before I chose WellnessLiving, mostly because of the unique set of features they have which suits our needs the most. It's not the most mature software out there and many of the features would still need more fine-tuning, but it can do a few things that most other platforms does not support, like recurring booking, and extensive reporting etc.. The customer service is quite responsive and accessible as well. Cons Many of the features still need more fine-tuning, for optimization or even bug-fixing. They seem to have a strategy that focuses on building new corner case features instead of fixing existing ones, so it could take months to address existing issues, and it could be rather disruptive for our business. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Momoyoga](https://www.capterra.com/p/155546/Momoyoga/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/) Reason for choosing WellnessLiving WellnessLiving has some critical features that we need while others don't, like recurring class, recurring booking, gift card, client measurement, etc. And the price is more reasonable. Review Source Response from WellnessLiving Systems March 25, 2025 Hi Xiaobo, thank you for taking the time to leave your thoughtful review! We’re glad to hear that WellnessLiving’s unique features, like recurring booking and extensive reporting, have been a great fit for your business needs. It’s always our goal to provide a platform that stands out in both functionality and ease of use. We also appreciate your feedback regarding areas for improvement. Our team is continuously working to refine and enhance the platform, and your insights help us prioritize developments that matter most to our users. If there are specific enhancements you’d like to see, we encourage you to submit feature requests through our Community Forum. We’re grateful for your support and are always here to assist you! If you ever need anything, our 24/7 support team is reachable at support@wellnessliving.com. Best regards, Benjamin K. IG Isis G. Admin Marketing Music Used the software for: 2+ years ### "Wellness works for most apt businesses!" March 21, 2025 4.0 Most problems are solvable with workarounds if they do not develop a solution for you right away. Overall the program solves a lot of our customer account management problems in a secure way. It also solves a lot of scheduling issues and teacher management issues. The learning curve is quite steep however and you need tech savvy staff to use the program and personally, I recommend assigning a team lead. Pros Wellnessliving is a dynamic UI for small businesses that focus on appointments, classes and retail add ons. I liked that once you understand the logic of the UI you can easily manage workarounds for your business regardless of what type of business it is. Cons The program is fitness-centric so sometimes there are limitations in the program especially around payment plan styles which we found frustrating. Alternatives considered [My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing WellnessLiving Wellnessliving had more features that suited a music school at the time. Switched from [ACTIVE Network](https://www.capterra.com/p/221947/ACTIVE-Network/) It was insanely expensive and super complicated. Review Source Response from WellnessLiving Systems March 26, 2025 Hi Isis, We would like to take opportunity and thank you for sharing your feedback. We’re happy to hear that our platform has been a great solution for managing appointments, classes, and retail add-ons, and that once familiar with the system, it provides flexibility for different business needs. Your insights into customer account management and scheduling efficiency are truly appreciated! We also acknowledge your feedback regarding payment plan styles and the fitness-centric nature of the platform. We’re always looking for ways to make our software more adaptable across industries, and your input helps us prioritize future improvements. If you have specific enhancements in mind, we’d love for you to submit feature requests through our Community Forum. We appreciate your support and look forward to continuing to help your business thrive! Our 24/7 support team is always here if you need assistance reach us anytime at support@wellnessliving.com. Best regards, Benjamin K. RS Rachael S. Owner Recreational Facilities and Services Used the software for: 1-2 years ### "Five stars!" March 19, 2025 5.0 We switched to WellnessLiving almost two years ago now, and it's been working great for us! The transition from our old booking platform was as seamless as they could make it, and our clients love how intuitive and easy-to-use WL is. The apps also work really well and make client check-in a breeze, even when the internet is out or an instructor (who is relatively unfamiliar with the software) has to use it. WellnessLiving is also significantly more affordable than our old, often clunky, program. It works great for our needs as a small yoga studio! Pros The price point is great and the software is super easy to use! Cons We've been with WellnessLiving for about two years and had minimal issues come up - occasionally we'll think of a feature that we wish existed or was integrated, but all-in-all, it's worked great for us! Alternatives considered [Momence](https://www.capterra.com/p/229516/Ribbon/) Reason for choosing WellnessLiving Greater value in terms of what we'd be getting for the price (branded app, livestream option, multiple location options, etc.). Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody wasn't working well for us in terms of functionality (we encountered lots of glitches, and found the program hard to navigate/use) or price/value. Review Source Response from WellnessLiving Systems March 20, 2025 Hi Rachael, thank you for your fantastic review! We're thrilled to hear that WellnessLiving has been a great fit for your yoga studio over the past two years. It’s wonderful that the transition from your previous booking platform was smooth and that both your team and clients find the software intuitive and easy to use. We’re also happy to know that the mobile apps have been a helpful tool for seamless check-ins even in less-than-ideal situations like internet outages! Affordability without compromising on features is something we strive for, so we’re delighted to hear that WellnessLiving has provided great value compared to your previous system. We appreciate your feedback about feature integrations and always welcome suggestions for improvements. Our team is continually working on updates, and we’d love to hear more about what functionalities would enhance your experience. All the best, Benjamin K. SB Susan B. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Wellness Living is a Very Robust System" March 4, 2025 5.0 Spend the time getting to know the system in the beginning so you utilize all that wellness living has to offer. It can only help your business Pros The app function is cool, easy to use and my students love it. Cons The system is very robust with a ton of functionality so it takes time to learn all that you need to know, but their support staff is friendly and very helpful. Review Source Response from WellnessLiving Systems March 10, 2025 Hi Susan, thank you for sharing your honest feedback. We genuinely feel sorry to hear that WellnessLiving didn’t fully align with your needs. We strive to create an intuitive platform, but we understand that every business operates differently. We do appreciate that you found the app easy for students to use! We’re also concerned to hear that your support experience wasn’t always as helpful as it should be. We have already initiated an internal process to understand where we could have done better. A senior member of our team will be reaching out to better understand your concerns and see if there’s anything we can do to improve your experience. If there’s anything we can assist with in the meantime, please don’t hesitate to reach out at support@wellnessliving.com. We truly value your feedback. Best regards, Benjamin K. NH Nancy H. CEO and Co-Founder Sports Used the software for: 2+ years ### "Best system & customer service we have ever experienced " March 12, 2025 5.0 We fell in love with the system the moment we saw it almost 2.5 years ago when we decided to open our Pole Dance Academy. Eventhough it was a bit pricy for us & the currency and economy in Egypt is extremely unstable we decided to go for it (as previous clients of Mindbody, we where beyond happy to find a system that offers much more & that is super pretty & inclusive of all services). We have been struggling alot with our business growth due to the economy but we really didn't want to give up because we are super passionate about what we do helping & empowering women through sports & training. We almost gave up on the app and each time the wellnessliving team (especially \[sensitive content hidden\]) helped us out and gave us exceptions to be able to go through. Thank you so much to our Wellnessliving family, we are beyond grateful to have you & for all your unconditional support. Pros Everything about wellnessliving is amazing. The interface itself is user friendly, beautiful on the eyes & inclusive of all services we need. Moreover the team & customer care is unbelievable, we see that the company doesn't just care about profit & numbers, you really care about the customer experience and helping out at your highest capacity to facilitate your partners' business and to help wherever you can. A special thanks to \[sensitive content hidden\] (Customer Success Manager), he has been with us since the beginning and he really made our life a million times easier and helped us with our small business. Thank you we appreciate it. Cons The only thing we struggled with is the pricing with the currency devaluation & economic crisis our country has been going through it has been challenging. but to be honest, the team at wellnessliving really understood our struggles & facilitated the best options with us. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing WellnessLiving friendly user interface value for money beautiful app in the initial meeting for the demo we fell in love with the kindness & way of the sales agent who showed us wellnessliving Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) hate the interface (not user friendly) No value for the money Review Source Response from WellnessLiving Systems March 14, 2025 Hi Nancy, thank you for your heartfelt review! We are truly honored to be part of your journey and to support your Pole Dance Academy. It means the world to us that WellnessLiving has provided you with the tools you need to run your business while also being a partner you can rely on. Our mission is to do more than just provide software, we genuinely care about our customers' success, and knowing that you've felt supported every step of the way is incredibly rewarding. We appreciate you sharing your challenges with pricing due to economic fluctuations. We understand how difficult these situations can be, and we’re glad our team could work with you to find the best possible solutions. Your passion for empowering women through sports and training is truly inspiring, and we’re grateful to be a part of your success story. Thank you again for your kind words and for choosing WellnessLiving. Best Regards, Benjamin K. CE Cameron E. C.O.O. Music Used the software for: 2+ years ### "Way better than our last CRM " March 12, 2025 5.0 Overall its a huge improvement for our team! Pros I am a fan of Wellness Living compared to our last CRM. I appreciate the quick improvements that are made when enough people make a suggestion. Cons I do feel like the reports that are available can be a little limiting at times for pulling specific metrics. I also wish it had more official invoicing capabilities. Some client types we work with get funding from government programs and require official invoices that we have to go outside of the system for. Other than that we love it Review Source Response from WellnessLiving Systems March 14, 2025 Hi Cameron, thank you for your great review! We're so glad to hear that WellnessLiving has been a huge improvement for your team and that you appreciate our commitment to continuous improvements based on customer feedback. Your experience is exactly what we strive for helping businesses run smoothly with a system that evolves to meet their needs. We appreciate your feedback on reporting and invoicing. We understand the importance of having more robust invoicing capabilities, especially for businesses that work with government-funded clients. While we offer various reporting tools, we recognize that every business has unique requirements, and we’ll be sure to share your insights with our development team for future enhancements. It's fantastic to hear that you love the system overall! If you ever need assistance or have more suggestions, our 24/7 support team is always here and reachable at support@wellnessliving.com. Best regards, Benjamin K. JD Joshua D. Owner Alternative Medicine Used the software for: 1-2 years ### "Best Software and They Care!" February 12, 2025 5.0 Best scheduling software company out there that actually cares about their customers. Pros I own Ease Wellness in Memphis, TN. We swapped from Mindbody to WellnessLiving in 2023 and it has been the best thing for our business. The system is so user friendly for business owners, but more importantly customers. Their white label app is amazing and worth every penny it costs. They have so many automated emails and marketing templates that you can use to grow your business. Their reports and tracking information is better than any software we have used. Finally, they actually listen to their customers and implement changes. Any business that has a scheduling need should switch ... TODAY!! Cons They don't track some metrics the way my business needs exactly, but I am able to work around it with the reports they do have. To be fair, I have a very detailed excel file I use to track our KPIs. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing WellnessLiving It is better and has more features. Plus the white label app. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody is designed for the early 2000s with an enormous price tag to boot. Review Source Response from WellnessLiving Systems February 20, 2025 Hi Joshua, we would like to take this moment to thank you for your incredible review and for sharing your experience with everyone online. We’re so glad to hear that switching to WellnessLiving has been the best decision for Ease Wellness! Our goal is to provide a user-friendly, all-in-one platform that supports both business owners and their customers, and we’re thrilled to know that our white-label app, automated marketing tools, and reporting features have been valuable to you. We truly appreciate your feedback on metrics tracking. While we offer a wide range of reports, we understand that every business has unique needs, and we’re always working on improvements based on user input. If you have specific requests, we’d love to hear them! Thanks again for your support and recommendation. We always want to hear from our customer like you to improve every day. Best regards, Benjamin K. BH Brandi H. Owner Apparel & Fashion Used the software for: Less than 6 months ### "Great product " November 15, 2025 5.0 It easy to use and input all your information. It's also easy to navigate with everything being self explanatory. Pros I really like all the features it comes with for the price. Customer support is awesome if needed. And I like how I can schedule reminders. Cons I haven't found anything that I don't like. So far everything is working as it should and I'm working on getting the best results. Review Source Response from WellnessLiving Systems November 17, 2025 Hi Brandi, Thank you so much for sharing your experience! We’re happy to hear that you’re enjoying the wide range of features and finding the platform easy to navigate. It’s wonderful to know that scheduling reminders and managing your information has been smooth and convenient for you. We truly appreciate your kind words about our customer support as well, the team will be thrilled to hear it! If you ever need help optimizing any features as you continue working toward your goals, we’re always here to support you. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com ! Best regards, Benjamin K. HK Hannah K. Coach Health, Wellness and Fitness Used the software for: 6-12 months ### "WellnessLiving Review " March 28, 2025 2.0 Frustrating due to its poor design and overcomplication. Pros It is easy to communicate with clients without sharing your phone number. I like the specificity of the calendar function. Cons It is slow to load, over complicated app navigation, poorly streamlined. It is also difficulty to navigate client booking for the actual client. Client always has so many questions due to the booking options on their end. Review Source Response from WellnessLiving Systems April 3, 2025 Hi Hannah, thank you for sharing your honest feedback with us. We are truly sorry to hear that you’ve found the platform slow to load and the navigation complicated for both you and your clients. Your experience is very important to us, and we want to make sure we address your concerns effectively. A senior member of our team will be reaching out to you shortly to discuss these challenges and work toward a resolution that improves your experience. We appreciate your patience and the opportunity to improve. Best regards, Benjamin K. DS Desiree S. Representative Health, Wellness and Fitness Used the software for: 6-12 months ### "Wellness living reviews " July 22, 2025 5.0 My overall experience with wellness living would be positive as I have not had any real issues with this software company. Pros I like receiving accurate information on spas, gyms or self care places that are intriguing and wellness oriented. Cons There has not been anything that I have disliked from the company since I've started using it almost six months ago. Review Source Response from WellnessLiving Systems July 24, 2025 Hi Desiree, Thank you so much for your kind words and for being a part of the WellnessLiving community for the past six months! We’re so glad to hear that you’ve had a smooth experience and found our platform helpful in discovering wellness-focused businesses that align with your self-care goals. Your satisfaction means the world to us, and we look forward to supporting your journey in health and wellness for many more months to come! Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Benjamin K. DS Danielle S. Wellness Coordinator Fitness Center Manager Education Management Used the software for: 6-12 months ### "Everything and MORE!" March 6, 2025 5.0 Overall it has been night and day from our previous software. It's easy, very user friendly and does everything we need it to do and more. Pros We like how easy and intuitive it is to use. Cons We don't love that you have to email them to remove someone from your database. We also wish there were an option to have a waitlist without putting in credit card info. Although we are a free gym and there would be no charge, we do not wish to accept credit card info for liability and privacy concerns. Switched from [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/) too expensive and it wasn't easy to use. Review Source Response from WellnessLiving Systems March 10, 2025 Hi Danielle, thank you for your amazing review! We’re thrilled to hear that WellnessLiving has been a complete game-changer for your business and that you find it intuitive and easy to use. Our goal is to provide a seamless experience that not only meets but exceeds your expectations, so knowing that our platform does everything you need and more is fantastic to hear! We appreciate your feedback regarding database removal and the waitlist process. We understand that for businesses like yours, having full control over your client records and offering a waitlist without requiring credit card information would be beneficial. While these processes are designed with security and system integrity in mind, we value your insights and will pass them along to our development team for future improvements. Thanks again for your support and thoughtful feedback. We appreciate you taking your time and sharing your feedback. Best regards, Benjamin K. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.