# WellnessLiving Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about WellnessLiving Software - reviews, pricing plans, popular comparisons to other Club Management products and more. Source: https://www.capterra.com/p/145039/W… --- # WellnessLiving Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) WellnessLiving ## What is WellnessLiving? WellnessLiving’s all-in-one club management software equips you with the tools, support, & resources needed to manage & grow your business. Offering flexible business settings and dynamic tools like online booking, automated marketing, rewards, website widgets, advanced reporting, mobile apps, and client & staff management, all on one convenient platform, to streamline business operations. It’s the only software you need to attract, convert, & retain more clients. ## What is WellnessLiving used for? [Scheduling](https://www.capterra.com/scheduling-software/)[Membership Management](https://www.capterra.com/membership-management-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/) Overall rating Based on 605 user reviews Reviews sentiment Positive 85% Neutral 3% Negative 11% Pros & cons Streamlined software transition experience Continuous software enhancements Frequent technical glitches Difficult cancellation and refund process Starting price $69 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## WellnessLiving alternatives Highest Rated [4.8 (1,129)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (3,566)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $28.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/145039/WellnessLiving/alternatives/) ## Who uses WellnessLiving? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Streamlined software transition experience 94% positive reviews out of 33 Most reviewers find switching software to WellnessLiving straightforward, with helpful support and improved business efficiency. Enrique G Owner, 2 - 10 employees. "Our experience has been very smooth and has helped us streamline our operations allowing us to grow since switching to WellnessLiving." Frequent technical glitches 72% negative reviews out of 89 Most users report bugs and issues disrupt daily operations, requiring time-consuming troubleshooting and inconsistent support. Storm T Owner, 2 - 10 employees. "Every single time there was an issue or a bug in the software I would have to spend days/weeks working around to have it fixed." Continuous software enhancements 93% positive reviews out of 28 Most reviewers describe improvements as frequent, with WellnessLiving regularly updating features based on user feedback. Difficult cancellation and refund process 89% negative reviews out of 44 Most reviewers find cancellation and refunds complicated, with persistent charges, slow responses, and challenging contract terms. Katya F owner, 1 employee. "There is also no way for the owner to remove or edit the first credit card they put in, meaning that you have no ability to cancel your subscription or remove your personal payment information from their database." Comprehensive business integrations 92% positive reviews out of 24 Most reviewers indicate integrations with platforms like Zoom, Mailchimp, and websites simplify business operations significantly. Ron K President, 11 - 50 employees. "We push the boundaries with regards to integration and the use of the platform. When we run into problems, the support is generally solid. " Costly and inefficient financial management 63% negative reviews out of 41 Some users report financial management is expensive, inefficient, and leads to lost revenue and resource waste. Chris W Owner, 2 - 10 employees. "I can't count the amount of hours my office manager has to spend "fixing" things gone wrong on a near weekly basis. " ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Booking 4.4 (170) 72.94% of 170 reviewers that rated this feature as important or highly important WellnessLiving offers convenient online and app-based booking for classes and appointments. Some users say clients find it simple and time-saving, and integrations with Google Calendar and websites are valued, though a few report confusion for families and occasional app glitches. Calendar Management 4.4 (164) 71.34% of 164 reviewers that rated this feature as important or highly important It gives you a streamlined way to schedule and manage classes, appointments, and events. Users think the calendar is easy to use, helps keep schedules organized, and supports quick updates, but some mention limited integration with external calendars and rare visibility glitches. Payment Processing 4.4 (106) 70.75% of 106 reviewers that rated this feature as important or highly important You benefit from integrated payment processing that supports multiple payment methods and automated billing. Reviewers appreciate the ease of tracking payments and quick deposits, but some mention higher fees and occasional delays or onboarding issues. Member Database 4.5 (92) 68.48% of 92 reviewers that rated this feature as important or highly important With this capability, you can efficiently organize, filter, and manage member profiles, purchases, and communication. Reviewers appreciate the intuitive interface, easy data access, and ability to connect family members, though some mention occasional issues with tracking and updating information. Appointment Management 4.4 (80) 85.00% of 80 reviewers that rated this feature as important or highly important This aspect helps you customize schedules, manage recurring and multi-location appointments, and automate reminders. Reviewers indicate it is flexible and user-friendly, though some report glitches, overbooking risks, and limited calendar syncing options. Booking Management 4.5 (94) 79.79% of 94 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations WellnessLiving 188 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Allows businesses to offer customers reservations for a variety of activities. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates This aspect helps you customize schedules, manage recurring and multi-location appointments, and automate reminders. Reviewers indicate it is flexible and user-friendly, though some report glitches, overbooking risks, and limited calendar syncing options. Schedule appointments via a calendar Creation, administration, and evaluation of assessments or tests Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Automatic reply functionality for incoming messages Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Scan barcodes to ensure accurate pricing and label tracking Before and after photos of procedure(s) Upload belt statuses and badges to student accounts Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Offer to rent a booth to freelance professionals It gives you a streamlined way to schedule and manage classes, appointments, and events. Users think the calendar is easy to use, helps keep schedules organized, and supports quick updates, but some mention limited integration with external calendars and rare visibility glitches. Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Reminders sent via phone voice recordings Monitor service demand and performance to plan for adequate resources that meet business needs Maintain personal certifications/qualifications Process of submitting and following up on claims with insurance companies Create and schedule group classes, recurring appointments, and private sessions, etc. Schedule in-person or online classes Electronic storage of stakeholder contact information Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Record client information and feedback Provides a channel for team members to share media files, communicate, and work together Tracking, calculating, and paying commissions and earnings to employees Manage a group of members established for coordinating plans, programs, or other initiatives Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track, store, and access client contracts or licenses Designing, storing and cataloging costumes with client information, including assignments, sizes and prices Financial system that helps create and manage physical/digital credit cards and track transaction activities Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Platform for customers to directly manage their appointments and profile Provide online support for your customers through live chat or help desk functionality Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Accept and process credit/debit card transactions Track products that are for sale at a reduced price or part of coupon promotions Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Track and collect membership dues Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Manage the enrollment and onboarding of all new members and accepted applications A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Database of frequently used, popular workout routines Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Plan, manage, and track the financial activities of an individual or organization Administer standardized fitness assessments to gauge current fitness level Specific use for barbershops Designed for dance studios Intended for sports & fitness gyms For martial arts classes and studios Designed for medical spas Designed specifically for physical therapy practices Specific for use in spas and salons Designed for yoga and pilates studios Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus The ability to reserve times in groups. Automatically find mutually available meeting time slots across multiple calendars Compliant with HIPAA, which sets standards for sensitive patient data protection Designed for trainers who offer online and in-person sessions Transactions that typically involve face-to-face interactions between the payer and the payee Designed for trainers who offer in-person sessions Manage the instructor/teacher's schedule, tasks, responsibilities Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Manage the process of attracting and converting business prospects into leads Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Automate workflows and trigger campaigns based on customer actions Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding Accounts held by members of an organization Contact members listed in the database through email, SMS, social, phone, etc. With this capability, you can efficiently organize, filter, and manage member profiles, purchases, and communication. Reviewers appreciate the intuitive interface, easy data access, and ability to connect family members, though some mention occasional issues with tracking and updating information. Comprehensive list that contains information and details of all the members associated with a particular organization or group Online gateway through which members can access/update personal information Handle various types of membership based on groupings Database of members to track personal information of individuals and families Conveniently automatically renew memberships at the end of subscriptions Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Make reservations on the go through a mobile device Manage and support multiple locations Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service WellnessLiving offers convenient online and app-based booking for classes and appointments. Some users say clients find it simple and time-saving, and integrations with Google Calendar and websites are valued, though a few report confusion for families and occasional app glitches. Accept and process online payment transactions Real-time registration over the web Website through which businesses can sell goods or services over the internet Designed for trainers who offer online sessions Manage and track customer orders for goods, investments, or any other purchases Online gateway through which parents and students can view material and communicate with teachers Online portal where patients can access information such as health records, treatment plants, etc. You benefit from integrated payment processing that supports multiple payment methods and automated billing. Reviewers appreciate the ease of tracking payments and quick deposits, but some mention higher fees and occasional delays or onboarding issues. Reminders sent for balance/payment due Track and process employee payroll (salaries, wages, etc.) and commissions on sales Manage employee salary processes, data, taxes, and records administration efficiently A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Customizable notes that help healthcare professionals document and track patient progress Reporting on how each user, task or process has advanced since its initiation Design, communicate, and distribute incentives to perform a specific action Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Trigger clickable pop-up messages Track/optimize rates in relation to usage Ratings/Reviews Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Based on availability, instantly confirm or deny a request when a new booking is made Receive system updates as soon as any changes are made Schedule repeating appointments based on a duration of time Automated process of charging customers at regular intervals for repeated access or use of a product or service Log and store the source of contacts/leads Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor and manage customers' perceptions about a business, product, or service Manage the rescheduling of appointments Allocate and manage resources, such as employees, equipment, facilities, and other assets Point or incentive based programs loyalty programs designed to increase customer engagement Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Reports specific to sales analysis for trends and strategies Plan availability and assign specific time slots for tasks and resources At least a username and password is required to access the system Check-in and out via a mobile device or kiosk Online portal through which end users can access the system, manage tasks, or obtain information Send promotional campaigns or transactional messages via text messages Send messages via SMS Reminders sent via SMS/text message Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Schedule shifts for staff/employees, track hours worked, and manage staff payroll Database of students to track personal information of individuals and families Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Track and manage the scheduling of tasks Organizing a group of people to accomplish a task Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Track the amount of time spent on a job or task Track employee/learner's progression through training programs Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Sell multiple treatments together as a set Send, receive, and respond to messages Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Allow organizations to streamline the check-in process for visitors. Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.3 (579) 4.3 Based on 579 reviews ## Pricing Value for money 4.2 (548) [View pricing plan details](https://www.capterra.com/p/145039/WellnessLiving/pricing/) Starter $69.00 Flat Rate,Per Month It includes: - Explorer™ Business Listing - Elevate™ Staff App - Achieve™ Client App - Branded Client Web Portal - 5 Staff Members - 2-way Conversational SMS Pay Per SMS - 50 Reports - Store Widget - Staff Widget Business $199.00 Flat Rate,Per Month It includes: - 75 Reports - Achieve Client App - Basic - Advanced CRM With Custom Fields - Schedule Widget - Appointment Widget - Event Widget - Lead Capture Widget - Review Widget BusinessPro $349.00 Flat Rate,Per Month It includes: - Groupon - Interactive Graphs - Leaderboard - Lead Magnet Drip Campaigns - Mailchimp and Constantcontact - Website Widget Tools - Wellnessliving Directory - Wellnessliving Promote - Custom Website Value for money 4.2 (548) 4.2 Based on 548 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (571) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (571) 4.3 Based on 571 reviews ## User reviews Overall rating 4.4 Based on 605 reviews Filter by rating 5(433) 4(83) 3(21) 2(26) 1(42) Mentioned topic Sorted by most recent SL Shane L. Manager Health, Wellness and Fitness ### "Happy with Wellness Living" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 3, 2026 It's a bit overwhelming at first but the onboarding is good, and there's good customer support. The AI assistant is solid and appreciated. Pros Wellness Living has a good AI assistant, \[sensitive content hidden\]. During and after completing onboarding, I have leaned heavily on Isaac for new issues, and reminders of things I've been show. Cons Wellness Living is quite extensive and not as intuitive as I might like. I'll get used to it but, for example, it would be nice to be able to duplicate appointments like I am able to in Google Calendar. You can duplicate appointment types, but not calendar appointments. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reasons for choosing WellnessLiving Features and pricing, although I'm not totally sure about both as I never used MindBody. I also had a recommendation from a colleague. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DW Destinee W. General Manager Sports ### "Recommend WellnessLiving for class bookings" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 8/10 March 19, 2026 Pros WellnessLiving makes scheduling classes and events very simple. Enjoy that they have a mobile app that we can customize to our own brand for the customers to easily use and access their classes and account. It also has text messaging so we can mass send texts or individual to each client. Cons There do seem to be frequent bugs and issues that are hard to get resolved. Typically when you submit an issue ticket it goes nowhere, had to learn a loop hole and submit a ticket a different way for it to work but most times they don't have solutions. It's usually a user that replies and suggests things that we've tried but customer service is very minimal. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Was looking for more features than MindBody was offering. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 26, 2026 Hi Destinee, Thank you for taking the time to share your feedback. We’re glad to hear that scheduling classes and events has been simple for you, and that the branded mobile app and SMS features are helping you stay connected with your clients and enhance their experience. We’re sorry to hear about the challenges you’ve faced with bugs and support responsiveness. That’s certainly not the experience we aim to provide. Your feedback is important, and we would appreciate the opportunity to look into this further and ensure your concerns are properly addressed. Since we’re unable to identify your account here, please reach out to us directly so we can review this in detail and assist you. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Benjamin K. AU Anonymous User Studio Owner Retail ### "RUN FROM THIS SOFTWARE" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 18, 2026 Wellness Living was great when it was a new software, but now it is a money-hungry corporation. Right up there with the worst of them. High credit card processing fees, many software issues, horrible support, bad software updates, it gets very messy once you've been with them for years due to not being able to delete or archive anything. After 9 years with them, I cannot wait to be finally done; that is when they stop begging me to stay, and finally terminate this auto-renewal contract that I am stuck paying until the end of the year. Pros The look and feel of the software on the back end. Software was great at first now is awful. DONT GET THIS SOFTWARE. Cons I have been with Wellness Living since 2018. In the beginning, it was great I have now terminated my contract due to a lot of issues and loss of income and clients. You cannot delete or archive anything. They do software updates that will create more work for you and your team without addressing current software issues. The review integration has never worked properly to connect to your marketing pages. The rewards points have never worked properly for redemption. The contract that you sign is on auto-renewal. When you try and cancel it they will make it extremely difficult to terminate. Your actual contract is not what you sign its the terms and use located on their website. When they increase your fees annually, you don't get a notification, and you will not be notified when your contract is up for renewal. They make it extremely difficult to terminate and will refuse to remove your business. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) At the time MindBody was over priced and Wellness Living was a new software for a lesser expense with more features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 20, 2026 Thank you for sharing your feedback. We are sorry to hear about your experience and understand your frustration. We take every concern with utmost seriousness. Please contact us at support@wellnessliving.com so we can review your account in detail and assist further. Best regards, Benjamin K. Gareth N. Owner Health, Wellness and Fitness ### "Wellness Living is the best! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2026 Amazing! Couldn't ask for a better software partner! The software has all the needed functions and more. Pros I love their incredible customer service & multiple software functions that allow me to run my yoga & fitness studio. Cons nothing. Even when there is a issue or not a function that we need, that are always on it. The correct issue, offer incredible support and build new functions around what businesses need. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reasons for choosing WellnessLiving It fit our requirements better than the other options Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 11, 2026 Hi Gareth, Thank you so much for the wonderful review! We are thrilled to hear that WellnessLiving has been a great fit for running your yoga and fitness studio. It is especially great to know that our customer service and the wide range of features are helping support your day to day operations. We truly appreciate your recognition of our team’s efforts to address issues quickly and continuously improve the platform based on the needs of businesses like yours. Feedback like yours motivates us to keep building tools that help studios grow and operate smoothly. Best regards, Benjamin K. AU Anonymous User Owner Health, Wellness and Fitness ### "Too Many Games" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 4, 2026 Overall, it was a fairly difficult package to set up - requiring lots of work around. Ultimately, it became less and less reliable and I had to move to something else. Even now, I cannot get ahold of anyone in customer service to provide my 30 day notice not to renew. This is a perfect example of what it's like working with these guys. Everything is a huge hassle. I faithfully paid my subscription fees until the agreement ended - but they make it impossible to get in touch and provide the required notice not to renew. Pros Originally, it was more reliable than our previous software package. As time went on, it became increasingly less reliable. Cons The product had too many down times, and the customer services was incredibly difficult to access. Even now, I've transitioned to a new software package, and I cannot reach anyone to provide my 30 day notice not to renew my contract with WellnessLiving (by design I'm sure). Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reliability was a huge problem with Mind Body. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 11, 2026 Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations, particularly regarding system reliability and reaching our support team. Your feedback is important to us, and we would like the opportunity to look into this further and ensure your concerns are addressed properly. A senior member of our Customer Success team would be happy to review your situation and assist with the next steps. Please feel free to reach out to us directly so we can help resolve this for you. Best regards, Benjamin K. LD Lucy D. Fitness trainer Recreational Facilities and Services ### "Wellnessliving is no stress" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 February 24, 2026 I have not experienced any technical issues and am able to book and join my class without problems. It is a stress free experience each time from start to finish. Pros What I like most about the WellnessLiving app is the simplicity, speed and convenience when booking fitness classes. Cons I cannot say there is anything g I like least about the WellnessLiving app. It is easy to view schedules. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 2, 2026 Hi Lucy, Thank you so much for sharing your experience! We are thrilled to hear that the simplicity, speed, and convenience of booking classes through WellnessLiving have made your experience smooth and stress free. It is great to know that viewing schedules and joining classes has been seamless for you without any technical issues. Our goal is to make booking and managing fitness experiences as easy and reliable as possible, so feedback like yours truly means a lot to our team. We appreciate you taking the time to share your positive experience! Best regards, Benjamin K. PJ Priscilla J. Owner, Director, Personal trainer Health, Wellness and Fitness ### "Great value and worth it " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 16, 2026 Overall I’ve had a wonderful experience with wellness living. Their onboarding team is truly exceptional, shout out to \[sensitive content hidden\]. Pros I like the scheduling features in the calendar view. Also, the ability to take waivers and intake forms. Cons Their payment processing service, Paragon payment solutions, is cumbersome. Their customer service isn’t the best and I’ve been having trouble with them since August of 2025. Switched from [Spot-On](https://www.capterra.com/p/10022670/Spot-On/) [Squarespace](https://www.capterra.com/p/143461/Squarespace/) They removed the scheduling feature for the platform Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 24, 2026 Thank you for your thoughtful review, Priscilla. We’re so glad to hear that you’re enjoying the calendar scheduling features as well as the waiver and intake form capabilities — those tools are designed to simplify operations and keep everything organized in one place. It’s also wonderful to hear your kind words about our onboarding team. We’ll be sure to share your appreciation with them. We’re sorry to hear about the challenges you’ve experienced with payment processing and customer service. We understand how important a smooth and responsive experience is, especially when it comes to financial transactions. Your feedback is important, and we would welcome the opportunity to review what’s been happening and help ensure everything is properly addressed moving forward. Best regards, Benjamin K. GC Gabrielle C. Owner Health, Wellness and Fitness ### "Love this Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 February 13, 2026 I have been using Wellness Living for over three years now for a small business and I absolutely love it! It is easy to navigate, and any issues I have are easily fixed with customer support. I also had the presence team design my website and it turned out even better than I envisioned it! Pros Wellness Living is easy to navigate. Plus you can set up the account for whatever type of business you have. Cons In Wellness Living it can be difficult to contact someone directly about solving issues. You typically have to chat with AI. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Because Wellness Living had a better rate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 23, 2026 Hi Gebrielle, Thank you so much for your continued trust over the past three years, Gabrielle. We’re thrilled to hear that WellnessLiving has been a strong fit for your small business and that you find the platform easy to navigate and adaptable to your needs. It’s also wonderful to know that your experience with our Presence team exceeded expectations and that your website turned out exactly how you envisioned. We appreciate your honest feedback regarding contacting support. While our AI chat is designed to provide quick answers and immediate guidance, we understand that sometimes you may prefer direct assistance. Our live support specialists are always available to step in and help resolve more detailed or account-specific concerns. Your feedback helps us continue improving the balance between speed and personalized support. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com. Best regards, Benjamin K. Laura A. Owner Health, Wellness and Fitness ### "I am glad I made the switch!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 4, 2026 I am definitely satisfied with the overall functioning. I think it is user-friendly, and when I have questions, the A. I bot always offers me the right answer. Pros I like the weekly training virtual sessions so I can use the software to its full potential. I like being able to have multiple schedule widgets, and I appreciate the patience from the staff. Cons There is not much to dislike; however, I do wish the User Apps had fewer glitches. That has been recurrent but not terrible. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Initially, pricing, but now I am glad I did so, because I like Wellnessliving features way better Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Amber S. Business Administrator Business Supplies and Equipment ### "Wellness Living" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 2, 2026 Overall, I enjoy using Wellness Living and I find it to be a great tool! It is convenient being able to make payments through the app as needed, users can be put on a wait list, and it is great for marketing. Pros Wellness Living is a great tool to utilize to market your classes/studio, as well as user friendly when booking a class. It also easy to make payments through the app and the layout is presented in an organized easy manner. Cons I have found the application can be glitchy at times, which I have found to be an annoyance. There have been times where I had to close out or redownload the app, which then fixes it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 11, 2026 Thank you so much, Amber, for taking the time to share your experience with WellnessLiving. We’re glad to hear that you find the platform user friendly, organized, and helpful for class bookings, payments, waitlists, and marketing — that convenience and ease of use are exactly what we aim to deliver. We also appreciate you calling out the occasional app glitches. While refreshing or reinstalling can resolve many of these issues, your feedback is important as it helps our product team continue improving overall performance and stability. If you ever notice recurring behavior, our support team can also help investigate and ensure everything is running smoothly. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com. Best regards, Benjamin K. 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