--- title: "Firespring Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Firespring Software - reviews, pricing plans, popular comparisons to other Nonprofit products and more." source_url: "https://www.capterra.com/p/145050/Firespring-Website-Solution/" page_type: "product" language: "en" --- # Firespring Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Firespring ## What is Firespring? Firepring provides beautiful nonprofit websites with essential tools including an easy content management system, event registrations, fundraising campaigns, donation processing, membership and volunteer management & email marketing. The mobile responsive websites integrate with most donor management solutions, allowing nonprofits to manage everything they need in one place. Service includes unlimited training and ongoing support from friendly team members that truly care about your cause. ## What is Firespring used for? [Nonprofit](https://www.capterra.com/nonprofit-software/)[Content Management](https://www.capterra.com/content-management-software/)[Website Builder](https://www.capterra.com/website-builder-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $95 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Firespring?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://firespring.org&name=Firespring) ## Firespring Overview Updated August 2026 AI summary Firespring is a cloud-based platform for small and midsize organizations seeking to manage nonprofit operations, combining website management, donor tracking, fundraising, and event registration. It offers content management, customizable templates, campaign tools, and membership features, with optional volunteer management and committee coordination, making it suitable for teams handling outreach, fundraising, and communication in one system. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Firespring 4.5 (11) VS. [4.4 (556)](https://www.capterra.com/p/76116/WildApricot/reviews/) Starting Price $95 Per User, Per Month Starting Price $63 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (11) Ease Of Use 4.3 (970) Value For Money 4.0 (5) Value For Money 4.3 (793) Customer Service 4.8 (10) Customer Service 4.4 (765) ## Firespring alternatives [4.5 (1,471)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.6 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.8 (398)](https://www.capterra.com/p/158382/Submittable/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## FAQs about Firespring Overview ### Which roles and teams benefit most from Firespring? Firespring benefits nonprofit leaders, development teams, marketing staff, and operations professionals who need to manage outreach, fundraising, and organizational communications in one place. Executive and finance leaders use it for visibility and coordination, while librarians and communications managers rely on it to maintain websites, publish updates, and support community engagement. Answer based on 10 reviews Overview ### What company size and specific industries is Firespring built for? Firespring is designed for small to medium-sized nonprofits across every sector, including human services, health organizations, arts and culture, education, and environment and animal services. It is built for nonprofit organizations that need website solutions tailored to their size and mission. Features and Usability ### What are the key features of Firespring? Firespring offers content management, website management, and customizable templates for publishing and editing web pages. It also includes email marketing, campaign management, autoresponders, and drip campaigns, plus fundraising tools such as donor management, online giving, recurring giving, donation tracking, event management, and reporting/analytics. Integrations ### Which third-party tools and platforms does Firespring integrate with? Firespring integrates with Bloomerang and Brown Paper Tickets, covering donor management and ticketing workflows. These integrations support online donations, registration forms, and event sales, with Bloomerang appearing as the primary connected platform in the available catalog and reviewer data. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Firespring offer? Firespring provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review and feature lookups. Getting Started and Support ### What customer support options does Firespring offer? Firespring provides chat support for customer assistance. Support is accessed through this channel for questions and issue resolution. No reviewer feedback about response times, helpfulness, or common support frustrations is available in the catalog data, so user experience details cannot be assessed here. ## Features AI summary Based on 4,517 Nonprofit reviews Capterra reviewers highlight these as the features nonprofit buyers care about most: - **Electronic Payments** (**63%** of reviewers rated this feature as critical) - **Credit Card Processing** (**65%**) - **Fundraising Management** (**49%**) Firespring includes **Fundraising Management**, which helps organizations plan campaigns, track donations, and manage outreach in one place. However, it does not offer **Electronic Payments** or **Credit Card Processing**. Instead, it provides other highly valued features, including **Member Database** (**57%**), **Donor Management** (**54%**), and **Registration Management** (**51%**). These features help nonprofits keep supporter records organized, maintain donor relationships, and manage event sign-ups more efficiently, giving teams the tools to coordinate fundraising and community activities with less manual work. For Nonprofits 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Software specialized for non-profit organizations Customizable Templates 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Document Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Donation Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and view detailed financial donation history made by contacts and members Image Editing 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Edit, touch up, and convert images for publishing Media Library 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Collection of images, videos and other digital content that can be used Firespring 57 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Audio File Management: Supports audio files - Autoresponders: Create and automatically send premade copy in response to customer messages - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Content Publishing Options: Facilitates online authoring and publishing of the content - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Dues Management: Track and collect membership dues - Electronic Forms: Digital forms that are shared and accessed online - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Marketing: Create and send email blasts/campaigns - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - For Nonprofits: Software specialized for non-profit organizations - Full Text Search: Search for specific words or phrases within a document or database - Fundraising Management: Activities related to raising money for a specific cause - Image Editing: Edit, touch up, and convert images for publishing - Image Library: Store and manage images - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - List Management: Manage contacts across multiple mailing lists - Media Library: Collection of images, videos and other digital content that can be used - Member Database: Add, store and access information pertaining to members - Membership Management: Database of members to track personal information of individuals and families - Mobile Giving: Ability to make a donation from a mobile device/app - Online Forms: Create new forms and/or use ready-made online form templates - Online Giving: Outlet for members and visitors to submit donations electronically - Online Store Builder: Includes functionalities for creating custom eCommerce websites - Payment Processing: Accept, record, and reconcile financial transactions - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Giving: Manage and track recurring gifts - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Subscriber Management: Add or remove subscribers from mailing lists - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Text Editing: Edit text as needed - Version Control: Track revisions and updates made to files and navigate between different versions - Video Support: Supports various video file formats - Volunteer Management: Manage volunteer information and direct volunteer resources - Website Management: Built-in website builder or integration with third-party site - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.0 (6) 4.0 Based on 6 reviews ## Pricing Value for money 4.0 (5) Free Trial Basic $95.00 Per User,Per Month Value for money 4.0 (5) 4.0 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (10) 4.8 Based on 10 reviews ## User reviews Overall rating 4.5 Based on 11 reviews Filter by rating 5(7) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent JS Jacqueline S. Director of Finance Education Management ### "Cryptologic Foundation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 5, 2023 Pros I like how easy it is to use Firespring Cons I have not come across a feature that I do not like, yet Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KM Kathy M. Operations Director Non-Profit Organization Management ### "Love Firespring" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2022 I love working with Firespring and their support staff. Pros I love the look of Firespring for our nonprofit. And, the ease of making changes is amazing for a non-tech person like me. Cons Scheduling events - it's just a bit more difficult than other aspects of Firespring. Reasons for choosing Firespring The overall look and ease of use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Connie C. Marketing Coordinator Non-Profit Organization Management ### "Firespring Is Not So Hot" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 January 27, 2022 Overall, Firespring is not a user-friendly software in my opinion. I find it difficult to customize templates and features I know how to add in on Squarespace or Wordpress (for example, expandable lists) are impossible for me to figure out in Firespring. Pros I like the final product from Firespring. The website is appealing and pretty easy to navigate. Cons I strongly dislike the backend of this software. There is no visual editor mode, so you have to make edits, save them, and then view the page to understand how changes will look visually. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LV Leng V. Director of Operations Non-Profit Organization Management ### "this is my short experience with Firespring" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 November 23, 2021 My overall experience was bad. Even though I was not the one using it all the time, I know that the lack of flexibility made us try other softwares and platforms. There is a lot of competition out there, and Firespring was just far from what other products can offer for a cheaper or similar price. We ended up moving our website to Wix, after also trying Wordpress. Pros I did not like this software much. I used it a long time ago and since then we switched between other 2 products. I guess the thing I could not complain was its integration with our then ticketing system. I believe it was brownpaper tickets. Cons Their templates were not pretty, and there were not many options to choose from. We were very restricted to do changes. We had to call their team all the time for them to do the modifications for us, and their response time was not fast. This was the major issue: the lack of flexibility and user independence. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MR Makenzie R. Development Manager Non-Profit Organization Management ### "Great for basic website needs" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 12, 2019 Pros \- Very versatile - Appearance on user side is great - Lots of different format options - Customer support is very helpful and knowledgeable Cons \- On the admin side, it is not clean and easy to use - it sometimes takes a long time to find something or add something. - Very outdated set-up on the admin side Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KG Karen G. Development Director Non-Profit Organization Management ### "Been using Firespring for years and am a big fan!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2016 I have been using Firespring for about 5 years at two separate organizations. I first heard about the company when I heard their CEO, speak at a conference. He is a genuine guy who cares deeply about nonprofit work, plus he had some great tips on how to make your website more effective. So when I needed a website upgrade I thought of Firespring first. Their design templates are attractive and modern looking, very simple, and easy to easy to use even for those of us who are not HTML savvy. In addition, we use the Bloomerang DMS and Firespring integrates into it beautifully, saving us from having to manually enter online donations or registration forms. Pros Easy to use, integrates into our DMS, customer service is fast and knowledgeable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MJ Molly J. Associate Librarian ### "I was skeptical at first" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 23, 2016 My organization bought a Firespring website after our Executive Director attended a free online webinar put on by their CEO Jay Wilkenson. The content of his session was amazing but I didn't think their website would make sense for us. I designed the original website for our organization and thought that their monthly fee ($129) was too expensive. I can now say that I'm happy I was over-ruled because I couldn't have been more wrong. First off, we were able to cancel a bunch of other stuff we were paying for: our Wordpress hosting account, our email marketing tool (we used Constant Contact), our EventBrite account (which I learned was costing us waaaaay more than I realized), our Paypal account, and the software we were using to manage our members. It all added up to nearly $200 per month. So, right off the top, we were saving $70. That doesn't even take into account the fact that we've increased donations on our site by 350% after just six months. And overall engagement is up nearly 500%. If you sign up for Firespring, take advantage of Firespring's landing pages feature and attend their webinars on how to use landing pages and optimize your website for SEO. It will change the way you think about your website. Take this from a converted,skeptic who prides herself on being a computer nerd -- instead of building a website from scratch using free WP plug-ins, look at Firespring's Springboard CMS platform. I'm able to do way more for my organization using their platform than I was ever able to do stringing a site together on my own using Wordpress. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RH Randy H. Executive Director ### "Firespring Addresses My Online Needs" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 15, 2015 The Firespring Springboard is super intuitive and easy to use. And if you ever forget how to do something or you hire a new employee/volunteer customer support is amazing at troubleshooting with you. The event management tool is awesome for most of our events but with a few of my more complex ones I have to get a little creative, especially when it comes to reporting. Otherwise it's awesome to have one central place for website, online marketing, events, and fundraising. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 15, 2015 Thanks, Randy! If helping Volunteer Partners connect organizations with volunteers is wrong, we don't want to be right! MK Mary Kate G. Vice President, Marketing ### "SO much easier than a no-service CMS and SO much cheaper than a custom site!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 9, 2015 Firespring is totally worth every penny (and as a nonprofit, we don't have a lot of pennies lying around). You will never find yourself trying to learn how to code a plug-in into your website. They can do it all for you and it your website is always up, always accepting donations, and always sharing your mission. The best thing about Firespring for nonprofit organizations is that you get a really functional, professional, user-friendly website without having to go through all the crazy expense of a typical web development agency. They get how nonprofits work, and there's always someone there to help you with the technical things. And if you need a little extra, they're more than capable of doing custom programming, too. Firespring has been everything we've needed for multiple websites. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 9, 2015 That's wonderful to hear, Mary Kate - thank you! Nebraska Children & Families Foundation does so much good in Nebraska - we are honored to be able partner with you to extend your reach and impact! KM Kristin M. Strategic Communications Manager ### "Simple to use, simple to style" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 9, 2015 Love using our Firespring website for Lincoln Children's Zoo. The springboard is organized and easy to navigate. The content is fast and simple to change, plus, I can style the text and insert graphics as much or as little as I'd like depending on the needs of the page. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 9, 2015 Kristin - Thank you so much for the review! We are thrilled to know that we're making a positive impact on the amazing work that you do! [View all Reviews](https://www.capterra.com/p/145050/Firespring-Website-Solution/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.