# Firespring Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Firespring Software - reviews, pricing plans, popular comparisons to other Nonprofit products and more.

Source: https://www.capterra.com/p/145050/Firespring-Website-Solution/pricing

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# 

 Firespring Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Firespring

## What is Firespring?

Firepring provides beautiful nonprofit websites with essential tools including an easy content management system, event registrations, fundraising campaigns, donation processing, membership and volunteer management & email marketing. The mobile responsive websites integrate with most donor management solutions, allowing nonprofits to manage everything they need in one place. Service includes unlimited training and ongoing support from friendly team members that truly care about your cause.

## What is Firespring used for?

[Nonprofit](https://www.capterra.com/nonprofit-software/)[Content Management](https://www.capterra.com/content-management-software/)[Website Builder](https://www.capterra.com/website-builder-software/)

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$95

Per User, Per Month

Free trial  
available

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Do you work for Firespring?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://firespring.org&name=Firespring)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Firespring

4.5 (11)

VS.

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting Price

$95

Per User, Per Month

Starting Price

$61

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (11)

Ease Of Use

4.0 (951)

Value For Money

4.0 (5)

Value For Money

4.2 (774)

Customer Service

4.8 (10)

Customer Service

4.0 (746)

## Firespring alternatives

[4.4 (555)](https://www.capterra.com/p/76116/WildApricot/reviews/)

Starting price

$63.00

Per User, Per Month

Highest Rated

[4.9 (151)](https://www.capterra.com/p/140805/ToucanTech/reviews/)

Starting price

$8000.00

Per User, Per Month

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

[4.5 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Starting price

$119.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

For Nonprofits

3.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Software specialized for non-profit organizations

Customizable Templates

2.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Document Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Donation Tracking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and view detailed financial donation history made by contacts and members

Image Editing

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Edit, touch up, and convert images for publishing

Media Library

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Collection of images, videos and other digital content that can be used

Firespring 57 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Supports audio files

Create and automatically send premade copy in response to customer messages

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act

Provides a channel for team members to share media files, communicate, and work together

Manage a group of members established for coordinating plans, programs, or other initiatives

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Facilitates online authoring and publishing of the content

Tool to send questionnaires to customers to gauge feedback

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Track and view detailed financial donation history made by contacts and members

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Send automated marketing emails based on user actions over a predetermined period

Track and collect membership dues

Digital forms that are shared and accessed online

Plan, execute, and analyze email marketing campaigns

Create and send email blasts/campaigns

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Predefined actions automatically performed on the occurance of specific events

Software specialized for non-profit organizations

Search for specific words or phrases within a document or database

Activities related to raising money for a specific cause

Edit, touch up, and convert images for publishing

Store and manage images

Create landing pages or online forms designed to capture new leads and prospects

Automatically identify and save contact information of potential customers

Manage contacts across multiple mailing lists

Collection of images, videos and other digital content that can be used

Add, store and access information pertaining to members

Database of members to track personal information of individuals and families

Ability to make a donation from a mobile device/app

Create new forms and/or use ready-made online form templates

Outlet for members and visitors to submit donations electronically

Includes functionalities for creating custom eCommerce websites

Accept, record, and reconcile financial transactions

Upload, track, and submit receipts in a central database

Manage and track recurring gifts

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

View and track pertinent metrics to find patterns and gain insights from data

Optimize and manage the search engine optimization efforts for a website or digital content

Add or remove subscribers from mailing lists

Create, save, and re-purpose templates for emails, forms, etc.

Edit text as needed

Track revisions and updates made to files and navigate between different versions

Supports various video file formats

Manage volunteer information and direct volunteer resources

Built-in website builder or integration with third-party site

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Get Advice

We can help you find the software with the features you need.

Features

4.0 (6)

4.0

Based on 6 reviews

## Pricing

Value for money

4.0 (5)

Free Trial

Basic

$95.00

Per User,Per Month

Value for money

4.0 (5)

4.0

Based on 5 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.8 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (10)

4.8

Based on 10 reviews

## User reviews

Overall rating

4.5

Based on 11 reviews

Filter by rating

5(7)

4(3)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JS

Jacqueline S.

Director of Finance

Education Management

### "Cryptologic Foundation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 5, 2023

Pros

I like how easy it is to use Firespring

Cons

I have not come across a feature that I do not like, yet

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KM

Kathy M.

Operations Director

Non-Profit Organization Management

### "Love Firespring"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 14, 2022

I love working with Firespring and their support staff.

Pros

I love the look of Firespring for our nonprofit. And, the ease of making changes is amazing for a non-tech person like me.

Cons

Scheduling events - it's just a bit more difficult than other aspects of Firespring.

Reasons for choosing Firespring

The overall look and ease of use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Connie C.

Marketing Coordinator

Non-Profit Organization Management

### "Firespring Is Not So Hot"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

January 27, 2022

Overall, Firespring is not a user-friendly software in my opinion. I find it difficult to customize templates and features I know how to add in on Squarespace or Wordpress (for example, expandable lists) are impossible for me to figure out in Firespring.

Pros

I like the final product from Firespring. The website is appealing and pretty easy to navigate.

Cons

I strongly dislike the backend of this software. There is no visual editor mode, so you have to make edits, save them, and then view the page to understand how changes will look visually.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LV

Leng V.

Director of Operations

Non-Profit Organization Management

### "this is my short experience with Firespring"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

November 23, 2021

My overall experience was bad. Even though I was not the one using it all the time, I know that the lack of flexibility made us try other softwares and platforms. There is a lot of competition out there, and Firespring was just far from what other products can offer for a cheaper or similar price. We ended up moving our website to Wix, after also trying Wordpress.

Pros

I did not like this software much. I used it a long time ago and since then we switched between other 2 products. I guess the thing I could not complain was its integration with our then ticketing system. I believe it was brownpaper tickets.

Cons

Their templates were not pretty, and there were not many options to choose from. We were very restricted to do changes. We had to call their team all the time for them to do the modifications for us, and their response time was not fast. This was the major issue: the lack of flexibility and user independence.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MR

Makenzie R.

Development Manager

Non-Profit Organization Management

### "Great for basic website needs"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

August 12, 2019

Pros

\- Very versatile - Appearance on user side is great - Lots of different format options - Customer support is very helpful and knowledgeable

Cons

\- On the admin side, it is not clean and easy to use - it sometimes takes a long time to find something or add something. - Very outdated set-up on the admin side

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KG

Karen G.

Development Director

Non-Profit Organization Management

### "Been using Firespring for years and am a big fan!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 8, 2016

I have been using Firespring for about 5 years at two separate organizations. I first heard about the company when I heard their CEO, speak at a conference. He is a genuine guy who cares deeply about nonprofit work, plus he had some great tips on how to make your website more effective. So when I needed a website upgrade I thought of Firespring first. Their design templates are attractive and modern looking, very simple, and easy to easy to use even for those of us who are not HTML savvy. In addition, we use the Bloomerang DMS and Firespring integrates into it beautifully, saving us from having to manually enter online donations or registration forms.

Pros

Easy to use, integrates into our DMS, customer service is fast and knowledgeable.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MJ

Molly J.

Associate Librarian

### "I was skeptical at first"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 23, 2016

My organization bought a Firespring website after our Executive Director attended a free online webinar put on by their CEO Jay Wilkenson. The content of his session was amazing but I didn't think their website would make sense for us. I designed the original website for our organization and thought that their monthly fee ($129) was too expensive. I can now say that I'm happy I was over-ruled because I couldn't have been more wrong. First off, we were able to cancel a bunch of other stuff we were paying for: our Wordpress hosting account, our email marketing tool (we used Constant Contact), our EventBrite account (which I learned was costing us waaaaay more than I realized), our Paypal account, and the software we were using to manage our members. It all added up to nearly $200 per month. So, right off the top, we were saving $70. That doesn't even take into account the fact that we've increased donations on our site by 350% after just six months. And overall engagement is up nearly 500%. If you sign up for Firespring, take advantage of Firespring's landing pages feature and attend their webinars on how to use landing pages and optimize your website for SEO. It will change the way you think about your website. Take this from a converted,skeptic who prides herself on being a computer nerd -- instead of building a website from scratch using free WP plug-ins, look at Firespring's Springboard CMS platform. I'm able to do way more for my organization using their platform than I was ever able to do stringing a site together on my own using Wordpress.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RH

Randy H.

Executive Director

### "Firespring Addresses My Online Needs"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 15, 2015

The Firespring Springboard is super intuitive and easy to use. And if you ever forget how to do something or you hire a new employee/volunteer customer support is amazing at troubleshooting with you. The event management tool is awesome for most of our events but with a few of my more complex ones I have to get a little creative, especially when it comes to reporting. Otherwise it's awesome to have one central place for website, online marketing, events, and fundraising.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 15, 2015

Thanks, Randy! If helping Volunteer Partners connect organizations with volunteers is wrong, we don't want to be right!

MK

Mary Kate G.

Vice President, Marketing

### "SO much easier than a no-service CMS and SO much cheaper than a custom site!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 9, 2015

Firespring is totally worth every penny (and as a nonprofit, we don't have a lot of pennies lying around). You will never find yourself trying to learn how to code a plug-in into your website. They can do it all for you and it your website is always up, always accepting donations, and always sharing your mission. The best thing about Firespring for nonprofit organizations is that you get a really functional, professional, user-friendly website without having to go through all the crazy expense of a typical web development agency. They get how nonprofits work, and there's always someone there to help you with the technical things. And if you need a little extra, they're more than capable of doing custom programming, too. Firespring has been everything we've needed for multiple websites.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 9, 2015

That's wonderful to hear, Mary Kate - thank you! Nebraska Children & Families Foundation does so much good in Nebraska - we are honored to be able partner with you to extend your reach and impact!

KM

Kristin M.

Strategic Communications Manager

### "Simple to use, simple to style"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 9, 2015

Love using our Firespring website for Lincoln Children's Zoo. The springboard is organized and easy to navigate. The content is fast and simple to change, plus, I can style the text and insert graphics as much or as little as I'd like depending on the needs of the page.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 9, 2015

Kristin - Thank you so much for the review! We are thrilled to know that we're making a positive impact on the amazing work that you do!

[View all Reviews](https://www.capterra.com/p/145050/Firespring-Website-Solution/reviews/)

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