Who Uses This Software?

Companies that wish their meetings could be more collaborative. They also know face-to-face meetings are more valuable and may already have a video conference solution that isn't working for them.


Average Ratings

152 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $199.00/month/user
    See pricing details
  • Pricing Details
    Plans include hardware and software along with free users licenses.
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Highfive Technologies
  • highfive.com/
  • Founded 2012
  • United States

About Highfive

Highfive provides an all-in-one integrated hardware and software video conferencing platform. Recently named one of Fast Company's Most Innovative Companies, only Highfive is the fastest to setup (less than 5 minutes), provides the most seamless user experience (no pin codes, passwords, dongles or add'l devices), and is built so everyone feels like they're in the room (HD video and industry leading audio powered by Dolby Voice). Try it today.


Highfive Features

  • Electronic Hand Raising
  • Mobile Access
  • On-Demand Webcasting
  • Presentation Streaming
  • Presentation Tools
  • Private Chat
  • Real-Time Chat
  • Record & Playback Ability
  • Screen Sharing
  • Two-Way Audio & Video
  • Video Conferencing
  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Activity / News Feed
  • Calendar Management
  • Chat / Messaging
  • Discussion Threads
  • File Sharing
  • Push Notifications
  • Search
  • Surveys & Feedback
  • Task Management
  • Video Conferencing

Highfive Reviews Recently Reviewed!


FANTASTIC core product, but beware the usability is alpha grade

Jul 25, 2016
5/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: 1) Extremely low latency on video and audio. This is absolutely critical for meaningful communication. HF blows Skype out of the water, for example.

2) The Dolby audio device that comes with the Pro package is easily the best audio speaker I've ever used. This is literally the hardware that sealed the deal for us (see Cons, too).

3) Customer support is solid. Nice people, good response times, good answers to my very detailed questions.

Cons: 1) UI is ridiculous and very buggy. This is alpha grade at best and very far from "it just works."

2) No way to start a room-to-room conference without a computer or phone at each end running a native app (no hardware remote/control). In theory there's a web interface coming soon, though.

3) Built-in audio from the HF camera device is awful. I would not buy anything but the Pro system for that reason alone.

4) No way to start a meeting "cold" where people join directly to a TV. One must first have a few awkward seconds of self-facing-camera then choose "move this meeting to my TV+HF camera."

5) We frequently have weird audio feedback issues on some computers. There are plenty of reasons why this might be happening but they *should* all be moot: get a web UI that can start a a meeting directly from the dedicated hardware (#4) and this would likely go away.

6) No conference controls for things like locking meetings (PIN codes), strict host controls (e.g. forcibly mute all other parties), and choice of screen sharing details (e.g. share just 1 window, not your whole screen).

Overall: My company is Skype heavy, including the now-unusable Skype hardware cameras (support for those has been discontinued to the point where they're literally bricks). There are lots of computer-to-computer video solutions so our core need was a solution to do video conferencing between large televisions in remote conference rooms. The need for high quality video and audio that works through a TV, preferably without a host computer, trumps everything else. HighFive does that with style, but note my Pros and Cons as they really matter.

Recommendations to other buyers: If you've got tech savvy users and you're interested in early adoption, this is an awesome system. Definitely get it. If you're anything else, beware.

Grt vd qulty, r tns

Jan 16, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Sm my fnd t dd, but t ws n unstbl nd fr us t fnd sutbl wy t nnt ths rmt wrkrs wth ur ntrl nfrnng hub rgnz s t mfrtbly mmunt wth th vrss lnts, nd sn Sky bgn t wrk lggy s t lwys dd, w swthd t HF, nd t sudd n brngng th gnrl rsult, s th qulty s mzng, but thr r lts f rblms wth t, whh I`ll dsrb blw. And fnllythr r lts f wrns I must rvd bfr rmmndng t t nyn. Frst, th UI s sml, yt t lks th mst bs nd bvus tls nd tns rgrdng swthng th vd sur, I hd t wt fr fw mnuts bfr bng bl t stblsh sld nntn bng hld rght frm th nfrn rm. Yu ls hv t lunh th ntv PC h tm, r yu wn`t b bl t d t thrws. My tmmts ls hd sm rblms wth th ft tht thr r lmst n ntrls fr h usr, th hst must d ll th mutng/nblng jb durng th ll

Cons: Wht mks t surr s wthut ny dubts th utrgng rvdd sund systm ( th lttl bt ry), t gvs yu just n mzng flng f rsn. Sndly, th ltny (whh s rul whn skng wth ths brd) s mnml, nd t surrsd m, s I`v lrdy mntnd, Sky-rltd nfrns r frquntly wth hgh ng. Als, th mdrn qulty f th vd rvdd s stbl, nd w ddn`t hv lts f drs.

Capterra loader

Ease of use is literally unbelievable

Jan 06, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The first and one of the most important advantages about Highfive is the ease of installing, implementing, and generally adopting the service in the company. As we have already mentioned, many of our employees work remotely, so we just limit the risk of their incompetent work with the absence of the hard learning curve. Generally, we feel confident that both techno-savvy and not so experienced users will be able to keep in touch when it is necessary. Our company has recruited many specialists which live literally all over the world. So for us, it is an urgent necessity to be able to contact them whenever we need to do it. Besides, our company wants to create the comfortable working environment for all our employees, so it is really important to offer such a program to be in touch with everyone not to overwhelm our employees or not to disturb them from their duties by making learning one extra program. And Highfive is a real catch for our company.

Cons: If there weren't any lags with the program, we would say it could be eligible for calling the best of the best solutions on the market. Unfortunately, even though these lags are one in a thousand phenomenon, they influence the general quality of video and audio while making a conference. Primarily, we thought that it was a failure because of the low Internet connection. But then it turned out that everything was fine with it. It must be magic explaining these lags, isn't it?

Prft tl fr mrvng nln llbrtn ffny

Jan 15, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Frst f ll, thr r lmst n hldus n vd httng, vn whn hvng lt f ttnds n t th sm tm. t mks th rss muh sr, s thr's n nd n dlng wth buggy stuff t ths nt, whh, by th wy, ds xst n sm thr rduts f th knd. Anthr thng rsnlly dr but Hghfv s ts flwlss funtnlty, whh nluds lt f fturs fr usg ustmztn. Fr ur mny t hs rd t b vtl nssty t hv tl tht wuld hl us gthr nln v wbm fr dsussng mmn ssus. Hghfv s th bst thr s t ffr fr ur nds, s t rvds stbl nntn wthn th ntwrk, nd s qut nxnsv, whh s rlly wsm.

Cons: Sm dsdvntgs my b thught f f tlkng but strtr kg, whh sts just 10$ mnth r h usr (nt rlly tht muh). Wth lw r ls ms bt lmtd tn lst, whh drss th rl vrll ffny f th rg. Anthr thng, whh dsn't nrn trffs nd rs, s qulty f ud n ll vrsns (nludng ntrrs, whh s just rdulus). Hfully tht n wll b fxd ASAP.

IT CROWD - "High Five"

Jun 11, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Highfivehelps us to connect with a lot of our remote colleagues and provides face to face interaction and screen sharing capability. Our department is split across to offices one on each coast, and it's easy to start feeling disconnected/independent from each other. High five is used to help bridge that gap giving us the ability to easily have a joint team meeting between the two offices in our respective conference rooms. Its use of screen sharing helps us in being able to provide an easy way to quickly walk through powerpoint presentations or even show the team how to accomplish a particular workflow.

Pros: Highfive is great for connecting with remote colleagues and providing face to face interaction and screen sharing capability. Perfect for companies with multiple offices, or employees out in the field. It's useful even if you don't have remote reps. High Five's screen sharing capabilities provide an easy way to quickly walk through powerpoint presentations or even show the team how to accomplish a particular workflow. Lastly, High five is great for Rick-Rolling your co-workers in other rooms when they least expect it.

Cons: 1. Getting Rick-Rolled by your co-workers... 2. High five can at times lag, or run slowly if you or one of the participants in the meeting has slow internet.

Quality video conferencing made easy.

Jul 25, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Great sound quality. Have not experienced anything better for conference calls.

Super easy to start call (used Desktop and Android app) and move to nearby TV / speaker system.

Cons: Issues with "infinite" update loop. On 2 separate occasions, after working fine earlier in the day, the HighFive software could not locate the MSVCP120.dll. As a result, I end up in an infinite update loop. I did not install / update / remove any other software on my machine in between HighFive working and not working. Using the script supplied by HighFive, doing an uninstall / reinstall (plus removing HighFive appdata folder) did not fix the issue. Both times, the app just started working again later in the day. As a result, I am always starting HighFive well in advance of a meeting, as I am never sure if it is going to work.

Overall: Overall experience has been great. Calls have had amazing audio quality and good video quality. Meetings are easy to setup and start in a rush. Outlook plugin has been handy to easily add conference information to the meeting request. Some technical issues with the desktop HighFive application have detracted from the overall experience.

Recommendations to other buyers: Not having a more prominent link on highfive.com for the software download was odd. I found it under https://success.highfive.com/hc/en-us/articles/204074009-Create-Or-Log-Into-Your-Highfive-Account. Possibly have something on the home page linked as: "Already a customer? Download software." would be helpful. Only became aware of this because I did not want to wait for the email from our help desk with the link to download software. Also possible that I just missed the link?

Exllnt trnng tl!

Dec 04, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: HghFv s n sy-t-us nd ntutv tl, wth sml ntrf, wrldwd vlblty. Sund s lwys gd fr ll ltfrms. Slng vd s gd fr ltns wth lw nd mdum rslutn. Th sssns f th wbst r sy nd undrstndbl, wth wndrful sund, slly f th hdst s usd. Th h f lr nd dsgn s ttrtv nd mdrn. Wll sutd fr mny rrt ts md t thnlgy. HghFv llws us t trn mlys n thr ts mr ffntly nd qukly. Lrnng n th hn bms mr dffult s yu n nt s whr l r wrng. Wth HghFv, w ntrl th ntr trnng rss, nd mlys r muh qukr trnd nd hv muh lss qustns.

Cons: Th nly rblm w hv wth h thr s tht durng th vd nfrn thr s n ht funtn.

It was once a good service, but now it's not

Dec 13, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Once, this service was almost perfect. But over time the instability of many functions is noticeable. Most functions are performed, but with significant delay and frequent problems. At the same time, the quality of service deteriorates. I would advise every potential user to pay attention to all the technical characteristics and performance indicators of this service, before purchasing, installing and making Highfive a basic meeting solution that will be used on a daily basis.

Cons: Repeatedly, it simply turned off calls in the middle of a conversation without any warnings and error reports. Such situations cause users to doubt the reliability of this service and the need to use it in the future, especially for professional purposes.

Capterra loader

Big need covered poorly

Dec 24, 2018
4/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: Idea of having static fixed camera in meeting rooms that can connect to your laptop and create shared conference experience is great. I love the move meeting to TV feature as you can turn off laptop if needed and meeting will stay on air. Share screen option with share window option is great in terms of privacy. Also integration with Slack makes it easy to invite new people fast

Cons: Cold start takes too long. Is highly dependent on high speed internet and glitches when having slight network issues. Screen sharing mostly is pixelated and low FPS. Meetings get interrupted with no reason.

Overall: It feels like I overpay a service that I use as I don't find a more convenient replacement. I think if there was a better competitor on market I would opt out from Highfive

Price rises, quality of service deteriorates

Dec 12, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It should be immediately noted that this product stands out simplicity in its installation. At this stage, no one will definitely have any problems. Also, this service copes with its main task. Creating meetings within Highfive is very simple and it is done intuitively, which greatly simplifies the work. Because of its simplicity, the frequency of misunderstanding how to participate in a meeting is almost zero. As noted earlier, Highfive is a very intuitive online meeting solution, in which users have a minimum of difficulties and misunderstandings. So it was in our team. We quickly figured out how it works and started to conduct meetings through this service.

Cons: Initially, we liked how this service works and we did not have any difficulties. But over time, Highfive began to disappoint us. This product no longer works as well and stable as before.

Capterra loader

Great for working remotely

Dec 12, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We have staff that works remotely, and with Highfive it's like there are in the office. The video quality is fantastic, audio is great. At times it's like the monitor is just a window they sit behind. This makes the remote team truly a part of our staff.

Cons: We've tried to utilize this for remote meetings, and as a 1-time meeting solution it's not the easiest. There are things to download, hoops to jump through, etc. However, as a remote-work situation or when you will be utilizing it regularly it's well worth the investment!

Overall: Great for any team that works remotely!

Well worth the money

Mar 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: -Video and Audio quality are industry leading

-Easy to set up

-The new recording feature is fanominal. One-button recording with an instant video link emailed.

Cons: -Square orientation for anyone not using the proprietary camera set up is frustrating as we have many on our team who work together and are forced to each have a laptop open instead of using one computer for the small group.

-It's inhibitive to invite have to download an app to allow somebody to join the call. Allowing in-browser viewing would be better.

-Cost. This is an expensive service and the hardware is not cheap either. It's very high quality but will cost an arm and a leg.

Overall: Ease of use and the amazing audio and video quality

My Highfive experience

Jan 05, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: How quickly it can be installed and in use, and how friendly the interface is to use.

Cons: Right now the only drawback is some glitching with the launch window, and requiring the user to click leave call instead of closing out the window.

Overall: I was introduced to HighFive during my transition into a new company. I had spent countless hours in previous businesses fussing with dongles, cords in walls and other nonsense to effectively display and conference. Within five minutes of being introduced to HighFive., I was able to operate effectively and was impressed with its functionality. I would certainly bring this piece of technology with me wherever my career takes me next.

Recommendations to other buyers: Nothing else at this time.

Vendor Response

by Highfive Technologies on January 07, 2017

So happy to hear that you've enjoyed your experience with Highfive! Thank you for your feedback regarding the end of call experience. I'll make sure to share that with our engineering team.

Connecting classrooms

Mar 21, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Zero latency, Dolby audio system, cost, equipment size

Cons: We have to repair the Dolby audio unit every time it isdiconnecterfrom power source to reuse it.

Need to have ability to record through unit (highfive) a session . Rather than third party unit.

Overall: The highfive experience for us has been great. We utilize the systems,(we currently now have 3), for expanding our distance learning programs throughout 3 counties. The video is clear with little to no latency and the Dolby audio is a must-have addition!

Recommendations to other buyers: Ability to record (all in one through highfive system )rather than third party unit.

Vendor Response

by Highfive Technologies on March 21, 2017

Glad to hear you're having a good experience with Highfive, especially our audio quality thanks to our partnership with Dolby Voice. In terms of recording, I'm happy to say our team is currently working on to extend our feature set to include it.

Nice software for conferencing

Jan 13, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I have been using Highfive for half a year for my conference calls, and it's been quite helpful. The interface is minimalistic and simple, which makes the software really easy to use. The quality of sound and video largely depends on the internet connection, but overall it's been quite satisfactory. I use the scheduling feature quite a lot and it's very handy - you can schedule meetings in high-five, sync those in Google Calendar and invite guests. Sharing screen option is also very useful. I also like how it shows the upcoming meetings at the bottom, in case you forget anything.

Cons: I haven't had any serious issues with this software.

Grt slutn fr rmt tms

Jan 13, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It wrks nd t s sy t us. Nw fturs r bng ddd t whh I dn't dubt wll mk t vn bttr! W mngd t kt rs mr lsly whn usng ths sftwr.

Cons: Smtms th sund qulty s nt th bst ssbl. W hv mr thn n tm dntfd ths ssu nd ftr rsttng nd ssng gn t th nntn t gts bttr.

In the room on the road!

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Highfive does seamless high end video conferencing with ease. Screen sharing is simple to use and responsive eliminating most lag that typically presents in a screen sharing environment.

Cons: There isn't anything I can complain about regarding Highfive

Overall: Highfive is a video conferencing tool that is stacked with features and does it better than any of the other conferencing tools I've used. High quality audio, easy to use, and many features make it easy to feel like you're in the office when you're home or traveling. The program allows for screen sharing which is crucial given how often we're sharing or presenting information. It also allows for recording and saving conferences allowing for you to review meetings in case you have to miss a session. Strongly recommend!

A Good Conferencing Solution

Dec 14, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: All hardware is provided as part of the service making setup and configuration easier.

Cons: Licensing fees are changing which may make it more cost prohibitive. It is not as widely recognized as other conferencing products so corporate firewall blocking can be an issue.

Overall: Overall it has been a great conferencing tool for working with our remote staff.

Perfect fit for a home office with multiple remote employees

Jun 07, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We are using the professional package with Dolby speakers and camera mount for our home office. There are a number of things I love about Highfive, but the top is call quality. The picture and the sound is really impeccable. Being a remote employee, my days used to be filled with muffled conference lines and disconnect with the home office. I also love the integrations offered. I have the Highfive extension on Google Chrome, integration with my Google Calendar, and integration with our Slack. All of which have been extremely easy to use. I also have found the mobile app to have great call clarity and functionality. Support in app was very responsive and helpful. All around great experience.

Cons: There are a few more features I'd like to see added (like seamless transition from a meeting on my laptop to my phone without having to leave and rejoin the meeting). But that is really just nit picking. The tool does everything we need and more.

Web design and speed.

May 22, 2018
5/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The strength of HighFive, is definitely the design that has the website and the speed of the video conferences, the truth is that it is a speed that seems like you were talking person to person, and something very fluid and is totally changing the way to communicate.

Cons: I think that the free trial access of this platform should be eliminated, since in several plans they specify free trials and users take advantage of this to not pay the memberships.

Working remote, HighFive is a lifesaver.

Mar 29, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Reliable, great conference room system, great remote / desktop experience.

Cons: My colleagues can't get 4k 5k screens to share properly :-)

Overall: It is important to be part of a team no matter where you work and Highfive makes that possible by providing a great conference room experience from afar as well as a wide range of accessibility with their different platform support.

Get Highfive for Video Conferencing

Nov 15, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: - Has a camera you can mount to the top of your conference room TV - Screensharing is a must have and they do it very well - It's easy to invite people to join your call - Quality is fairly good a majority of the time - Has a Mac app and Chrome extension that work well together - Can easily share screen on a large TV in our conference room

Cons: - Sometimes quality can be lacking from a client's computer - You have to have either the Mac app or Chrome extension installed in order for the program to work, so clients have to go through the process of downloading that, installing it, etc, just to start the meeting. - There isn't a "call in" number like there is in GoToMeeting, which makes it difficult for people who don't have a mic on their computer to call in.

Cnntng lssrms

Jan 14, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Cmtblty wth Ggl Clndr, Slk, nd ustm URL. Es f us fr ny g gru r usr bs s fr. Lks mzng. Th hghfv dv s nrdbl t kng u v nd vd, lus th ustm wlm srns! Vd nfrnng wth thr ffs ws md sy.

Cons: Th srn shr funtnlty sms t b lkng. I trd t us th srn shr nd t mmdtly rshd my brwsr.

Grt sftwr/hrdwr t mk vd lls

Jan 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Esy t us, mtbl wth mny ltfrms, qumnt nt rqurd! Esy nd quk t mlmnt! Th trnstn hs bn sur sy. It's lmst lug nd ly (s skng). Vry ntutv nd rss dv hs bn lsur t wrk wth.

Cons: Th fd ds tnd t b lttl ky nd gs n nd ut (but tht uld b ur ntwrk t wrk). Othr thn ths smll ssus, I rlly lv th sftwr.

Nothing but great things!

Jan 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The simplicity of the interface and yet the power of the hardware.

Cons: Nothing.

Overall: My company has been using Highfive for about a few months now and we are so pleased with the quality and ease of use. The interface is simple and effective and it makes presenting and video conference a blast! I've had tech support for some questions and the team goes above and beyond to the point of being in a video call with you to talk to you face to face and resolve any issues you might be experiencing. Keep up the good work and I wish you the best in the future!

Recommendations to other buyers: If you work in an industry with a lot of technology intolerant workers, no need to worry. It is so simple to show once and they will understand it right away and use it constantly.

Highly recommended to stay connected with your team!

Jan 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Mostly positive experiences, highly recommended to stay connected with your team. I work on a team across several states, and we are highly dependent on High Five for our daily meetings. I also love that you can obtain a link in advance for planned meetings. Sometimes have difficulty with sound and have to reconnect. Not sure if this is related to High Five or our office internet. The user interface is friendly and easy to use. Can't speak for Customer Support or Value for Money really since I haven't used CS and have no idea what the cost is.

Teamwork Every Day

Jan 18, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use

Ability to disable camera

Cons: When it has poor connections or there is background noise if you don't mute yourself

Overall: Most of the time, it works great. There are times when there is a poor connection. Those times make it difficult to use when having team meetings with people from different offices. It is nice to be able to see people but also mute and disable the camera. Sometimes if you don't mute when others are talking, there is terrible background noise.

Recommendations to other buyers: Great for team meetings

Amazing tool to allow us to easily schedule meetings with or without screen share

Mar 26, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It is an amazing tool to allow us to schedule meetings with our peers. It also has a great user experience when dealing with the screen share experience.

Cons: Sometimes the sound quality is not the best possible. We have more than one time identified this issue and after resetting and accessing again to the connection it gets better.

Overall: We managed to kept peers more closely when using this software.

A dfnt MUST HAVE n th Th ndustry! Ths hs brdgd ur multl ltns tgthr.

Jan 05, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: W hv svrl ffs nd stff mmbrs rss th untry, nd Hgh Fv hls us sty nntd rgulrly. W us t vry dy.

Cons: Hghfv dsn't hv lt f ssus, but th bggst f thm s th r qulty f ud nd vd f yu hv fr Intrnt nntn nd snl ll drs nd lgs, tht hns vry rrly.

Great Solution for Group Meetings

Nov 07, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: If you have regular meetings with groups of 5 or more, Highfive might be worth the investment for you. If not, an easier, cheaper solution should be readily available.

Pros: Highfive is a great tool to make remote group meetings more efficient and less of a pain. I don't know of any other solution like it that makes two meeting rooms in different cities feel more like one big meeting room. It's not too difficult to join a meeting, once you learn the basics of it. It's got a lot of flexible features for screen sharing, muting, etc.

Cons: The initial setup for Highfive can feel tedious, and it can feel complicated when using it for the first time. It usually works well, but can crash inexplicably on occasion.

Highfive is great for in-house video conferencing!

Jan 09, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Overall, great for internal communication across our different offices!

Pros: -Ability to move from laptop to projecting on a monitor seamlessly (and vice versa) is great! -Easy and intuitive to use -Easy to create meetings on the fly by creating a unique URL

Cons: -Sometimes have audio issues (kick back, echoing, etc.) -Playing videos from YouTube, etc. while also video conferencing has been difficult sometimes (lag time) -Great for internal use, but have had issues at times with folks outside of the organization

Great stuff

Jan 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Everything was amazing. It was so perfect.

Cons: Nothing everything was perfect. Couldn't ask for anything better.

Overall: Nothing and everything

Overall, it's been pretty easy to use, but have dealt with some hiccups.

Nov 01, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Being able to have a conference call with a room full of people and being able to see everyone completely as if you were in the room.

Cons: It often freezes and the mic and video don't work. I always have to restart my computer to be able to open the application back up.

Great features and ease of use on different devices

Mar 08, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: We use HighFive on the phone, computer, and TV with the professional packages and devices for sound and video and the experience is very good in terms of setting up a meeting which is pretty simple. Also, the sound and cameras are very accurate and of an high quality.

Cons: The thing I like the least about this software is the fact that it should be more stable since we lost connection more times than we like.

Make Your Video Conferencing Calls Easier

Mar 08, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Easy to set-up and to get started. Clear audio and display. Nice UI and a helpful support team to boot.

Cons: You need to manually download the recordings of meetings, so it's more beneficial for internal company meetings, rather than for training calls.

Great software/hardware to make video calls

Feb 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: This software is very good to make video calls, the quality of the call is awesome. The UI of the applications is really good and easy to navigate .

Cons: Sometimes the calls have some glitches and we need to exist and enter again in the call. This is because of the internet.

Overall: We are using highfive to make video calls for meetings. Their camera is really good and works really great.

Capterra loader

Highfive is fantastic conferencing tool

Dec 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Highfive is fantastic software that allows us to arrange large and small size of meetings. It gives the best quality results. I like everything that it provides. It has great and easy to use functionality. Comparatively to other conferencing software it is the best choice.

Cons: Highfive is providing great services, so there is nothing to write here for cons. Our team like its customer supports that solve every problem immediately.

Overall: It is one of the great software that is playing an important role in our company and have made easy to arrange meetings.

Its OK

Jul 04, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to use. Almost too easy to use. If you're used to using software like GoToMeeting this will seem foreign. I do like that users can just click a link and join a meeting through their browser. It's cheap /user

Cons: Not all browsers are supported. Its lacking on the admin side of things if you want to add users and you have to down load extensions in chrome to get it to synch to your calendar, which sometimes worked, sometimes didnt. You have to pay for a year up front and then get a 30 day trial. That seems backwards to me and expensive to test out software. We are in the midst of getting the refund since we will not be keeping the software.

Extremely impressed with Hi5 ease and support!

Jan 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use!

Overall: This app makes video conferencing the easiest process of all time. Seriously. It's a 2-step process to join a room and be face-to-face with coworkers in other offices in a matter of 30 seconds. And when we have glitches (occasional) where rooms can't be exited properly and stay "open," which means the TV is still "in use," the Hi5 support team is extremely attentive and fast to respond in a chat-like format. Answers within minutes, always dealing with a human (with a great attitude at that), and the feeling that even the most insignificant question/issue matters -- all great aspects of Hi5 customer service that my entire office appreciates!

Recommendations to other buyers: Unsure of the setup process to get it connected to TV monitors -- that may be lengthier and more complex -- but once set up, it's an incredibly easy app to use (and device, when applicable).

Convenience and usability - no jeans required

Jul 25, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: - Easy to set-up

- Easy to use

- Its not Bluejeans

Cons: - Connection issues (not necessarily Highfive's problem)

Overall: Great combination of hardware and software coming together to form a easy to use video conferencing platform. I've used several other competitors products and can safely say Highfive outperforms all of them, namely the over-priced and inefficient BlueJeans platform.

Using it for Daily Meetings and Demos

Dec 18, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: For large group meetings which require screen shares and video conferencing HighFive is a home run. I also love the ability to have my own custom URL making it super easy for anyone to join the meeting. The record meeting functionality is also great for sharing to people that have missed. We also have it set up in conference rooms making it easy to cast directly to TVs.

Cons: No ability to boot people from meetings that are not supposed to be in there. To ability to toggle the other person as unmuted (they must do it) when they are muted. Also, it is rather laborious to join meetings and can get very confusing for someone that is not familiar. Go-To Meeting and Join.Me are much better for that.

Simple system that just works

Jan 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simplicity, ease of use.

Cons: Sometimes the hardware will hang and give a purple screen only. Sometimes the person on the other end gets voice feedback, I am not sure how to stop this.

Overall: High five have developed a simple easy to use the conferencing system that works every time. With a great interface and simple plugins for mail clients, it's quick to setup and access meetings for people inside and outside the company.

Recommendations to other buyers: The software should shut down when the Pc lid is closed. I have seen incidents when people leave meetings and then don't know they are still casting to the screen.

Good software for meeting conferences

Feb 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: - Installation is relatively straightforward. The hardware was immediately recognized and ready to work.

- Easy to interact with.

Cons: - The main issue I found with it is the lag that occurs when screen sharing, but honestly it is a common issue with these tools.

"High-fiving a million angels for Highfive!" - Liz Lemon (kind of)

Jan 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Our company switched to Highfive this past year and it's been such a game changer. I work with a team that's located in another state. Having seamless face-to-face communication both in office and on the go with the mobile app has been amazing.

Vendor Response

by Highfive Technologies on January 05, 2017

Thanks for your review, Mary! We're really happy to hear you're having a great experience with Highfive.

Essential for collaboration in my workplace

Jan 11, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Love the ease of use - this software makes it simple for me to interact face-to-face with team members at my company who work remotely. I also appreciate that all of this can be done without having to plug my computer into HDMI/VGA.

Cons: I wish more people could join video calls. My company has company-wide meetings every Friday, and in many cases, there are so people who can't join the call because of limitations on the number of participants.

Excellet

Nov 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It was amazing to use and easy to understand what to use with it and how to use it will use it again and refer it to family and friends.

Cons: There wasnt no cons with this program. I absolutely love highfive.

Overall: I have solved alot with HighFive.

Good product among video conferencing

Sep 30, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I really like the cloud based system in Highfive. Because of that nearly no lag when video conferencing.

Mobile application is very neat and easy to set up. Don't need any additions support from anyone.

Cons: Pricing is high. Its is not affordable for small companies.

Customer support in website is little bit late. They took two days to contact me again.

Overall: Still using this product and I think other than price it is one of best.

Finally, we found a solution for our web conferences!

Jul 26, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Amazing quality of sound and video

Overall: It just works, which is something that you'd expect from any conferencing product but it's not usually the case. Usually, you just waste the first few minutes of the meeting to fight technical issues. With Highfive it never happens. It just works as you expect it to work.

Highfive a gamechanger for our remote employees

Mar 24, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The immediate live support, easy of use.

Cons: Not necessarily a con but ability to record highfive meetings would be great.

Overall: Highfive brings our remote employees into the room and makes them feel like they are part of the meeting. The on-demand technical support is incredible.

Highfive? How about group hug!

Mar 30, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It works and it is easy to use. New features are being added too which I don't doubt will make it even better!

Cons: Some minor alterations and support still need to be added to be completely platform agnostic. (IE windows phone support)

Overall: We have been using this product for roughly one year. During this time it was been great but more importantly the support is phenomenal. Highfive has had our back at every turn from helping troubleshoot odds and ends to literally training our clients. The product just flat out works and the support is unmatched by any vendor I have dealt with to date. I highly recommend if you haven't already to look into this company.