Plug N Track GPS

Plug N Track GPS

5 / 5 29 reviews

Who Uses This Software?

Plug N Track GPS is perfect for fleet operators of any size. It's fleet management made simple. Easy. Affordable. Powerful.


Average Ratings

29 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $15.95/month
  • Pricing Details
    Monthly service plans range from $15.95 - $20.95 CDN.
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Plug N Track GPS
  • www.plugntrackgps.com
  • Founded 2004
  • Canada

About Plug N Track GPS

Get a free, live demo of Plug N Track GPS. Plug N Track GPS offers the latest HSPA easy install OBDII / JBUS GPS tracking devices and a powerful easy to use 100% cloud-based platform for monitoring real-time location, trip history, vehicle health and driver behavior that put you in charge of your vehicle fleet.


Plug N Track GPS Features

  • Accident Tracking
  • Dispatch Management
  • Driver Management
  • Fuel Management
  • Inspection Management
  • Inventory Management
  • Maintenance Scheduling
  • Maintenance Tracking
  • Mileage Tracking
  • Motor Pool / Daily Rental
  • Parts Management
  • Routing
  • Tire Management
  • Tool Tracking
  • Vehicle Information
  • Vehicle Tracking
  • Work Order Management

Plug N Track GPS Reviews Recently Reviewed!


The system has been very easy to use and has been easy to implement

May 15, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money

Pros: There are so many features that you are able to activate, this allows us to get the most important information about our fleet

Cons: The graphic user interface is not the easiest to use and is a little cluttered. This makes certain things counterintuitive to get to.

Vendor Response

by Plug N Track GPS on May 16, 2018

Thank you for your review Steven. We appreciate our customers providing us feedback on those things that we're doing well and those that can use some improvement. We continue to update our solutions and improve upon an already robust platform. Thanks again!

Excellent!!

Apr 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use and allows for specific configuration to compare the balance of the fleet to make an accurate review

Cons: Almost too many options but overall the system works for us very well

Vendor Response

by Plug N Track GPS on April 19, 2018

Thank you for your review! We are very happy that you find Plug N Track GPS to be of such value. If ever you need some training on all of those extra features, please let us know. We're happy to help. Thank you again!

Easy to set-up, great features and excellent customer service!

Apr 06, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Report data is invaluable. Seeing daily info like stop times by delivery, fuel loss and aggressive driving behaviours is essential to ensuring you have the right drivers and that your assets are being operated in a manner that will protect them from unnecessary wear and tear!

Integration with Google street view is also great when your trying to identify landmarks!

Cons: It would be nice when adding landmarks if they could be added by clicking on stop and start points, currently you have to zoom in and click beside the start or stop.

Vendor Response

by Plug N Track GPS on April 09, 2018

Thank you Scott! We're happy that you find such value in the Plug N Track GPS platform and that our service is living up to your expectations. I'll ensure your suggestion regarding the method of adding landmarks makes it to our development department for consideration. Thanks again, and if there is anything more that we can do for you, please let us know.

Capterra-loader

Very accurate and detailed plus easy to use

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: map integration, ease of use, detailed reporting, pin point accuracy, email notifications to myself

Cons: losing gps signal underground which can lead to inaccurate pin point locations up to several blocks away

Vendor Response

by Plug N Track GPS on March 29, 2018

Thank you for providing us with your review Greg. Happy to see that you like the system and that you find it accurate and easy to use. In regards to the losing the GPS signal when the asset is underground this is a factor that affects all GPS tracking systems. We pride ourselves on using only the latest technology to ensure our customers are as connected to their fleet assets as they can be. I'll ensure you're account representative is aware of your concern to discuss further if you wish. Thanks again for your review. We are happy to have great customers like Impark!

Most interesting and helpful webinar we had. Not boring.

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very Simple and understand right away. Not complicate. Easy. it provides us very helpful and reliable report to maintain our car issue/ problem.

Cons: leading time is slow. sometimes visual maps loading time is too slow. other than everything is okay.

Overall: Help us to maintain our car issue/problem.

Vendor Response

by Plug N Track GPS on March 23, 2018

Thank you for your review Jennifer. Happy to hear you enjoyed our training webinar and that you're getting what you need from the system. We continue to enhance our system and speed is an ongoing pursuit.

Michael and Jim have been very responsive to our requests and professional in their approach.

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I'm only learning now how to navigate through the system....However, it appears straightforward, easy to use and packed with useful tools to monitor vehicle.

Cons: Difficult to answer, given the fact I've only signed on....
Hoping that the issue with Ford is clarified that allows for automatic mileage entry (rather than manual).

Vendor Response

by Plug N Track GPS on December 21, 2017

Great to hear you're getting the kind of service we expect of ourselves Phil! We look forward to continuing to help you leverage this powerful business tool.

Easy and effiencent

Dec 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The reporting should have a positive effect on my business. By taking a look at the reports I can make business adjustments

Vendor Response

by Plug N Track GPS on December 07, 2017

Thank you for your review Samantha. We appreciate your comments. Hope to continue to help you make improvements to your business.

easy to use

Dec 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like how the system provides a lot of information, able to customize boundaries and easy to see reports.

Cons: the design of the dash board, icons and fonts can use a face lift. Would be nice to have sharper images. Fonts and layout looks like its in the 80s - still running ms-dos. Asset info section is a bit clustered.

Vendor Response

by Plug N Track GPS on December 07, 2017

Thank you for your review Wilson. Happy to hear you're getting lots out of the system. We continually make improvements to features and functionality. The user experience will always be high on our agenda and you can look forward to many new enhancements.

I have been using this for the last few weeks and am very happy. I would recommend it to any company

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Info received for each unit helps keep everyone on track. The customer service I have received has been great got me all set up and answer every question I have had. Also thank you to Jim Schwab for being so attentive to all my needs.

Cons: Phone app could use an update other than that I have not seen any other cons to the software keep up the good work

Overall: There have been many benefits I have a better control over my job spending . I also have an older work who does not use a gps or smart phone and I have been able to guide him when he gets lost. My service team has been running more efficient.

Vendor Response

by Plug N Track GPS on November 15, 2017

Great to hear you're having such a good experience Helder! We look forward to continually improving.

Very informative and personable training session, great stuff Mike!

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The interface. It's so intuitive and quite easy to manage. The options are at your fingertips and the integration into Google maps is a smart feature.

Cons: Some of the outputs on the reports could look a little sharper and easier to read, format-wise.

Overall: The ability to assign assets efficiently to task, review routes, understand fuel consumption, and monitor driver behaviour.

Vendor Response

by Plug N Track GPS on December 07, 2017

Thank you for your review! We really appreciate you taking the time.

Very friendly and useful GPS system and great customer support!

Sep 08, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Well, first of all the software has so many futures that can be useful to track all your employees and can also take to create timesheets!

Vendor Response

by Plug N Track GPS on September 11, 2017

Glad you're enjoying Plug N Track GPS!

Great

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very specific, we can find out so much information at the touch of a button. Really like that it uses google maps to be able to see locations.

Cons: An easy way to load customers on to the system. It would be nice to be able to upload addresses from an excel spreadsheet right in to the system.

Vendor Response

by Plug N Track GPS on July 10, 2017

Thank you Julie for your review! We really appreciate you taking the time.

Great from through all stages.

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All aspects of the software are great so far. Was surprised to see what is offered. easy to order and set up. Customer service always helpful

Cons: nothing yet. waiting for the feature to allow a history by location by asset. I wish the advanced fleet summary had better drill downs.

Overall: Control of the performance of the fleet and driver behaviour

Vendor Response

by Plug N Track GPS on July 10, 2017

Thank you Jeff! We really appreciate you providing a review of Plug N Track GPS.

So far all good, and moving forward as we expand as a business it should be even better.

Jun 28, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of setup and use. As well as the excellent customer support offered to their clients, even down to teaching the software.

Cons: GUI interface is slightly outdated, but even then it is not horrible. Overall very few cons for a small business.

Overall: Piece of mind, as well as various reports aimed at problem areas of our business on the road.

Vendor Response

by Plug N Track GPS on June 28, 2017

Shawn, thank you for you review! We really appreciate our customers letting us know how we're doing and where we can improve. Our aim is to grow along with you to ensure that when you expand we're still ticking off all the boxes for you.

Michael gave good insight into software program and answered questions in easy to understand terms

Jun 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the user-friendly aspects and the information one can draw for presentation and trending. Capabilities appear to be tailored to meet even the finest of information.

Vendor Response

by Plug N Track GPS on June 19, 2017

Andrew, thank your review. We take pride in providing quality support to ensure you get the kind of results that you seem to be experiencing. We try to keep our system as user-friendly as possible but we're always here to help if you need us.

Excellent product for reducing costs and fleet management.

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use for tracking vehicles and usage. Also for safety in regards to tracking vehicles in remote areas. Great reports that can be easily generated.

Overall: Reduce maintenance costs, fleet and time management.

Vendor Response

by Plug N Track GPS on June 19, 2017

Thank you Gord! We appreciate your comments. Tracking your vehicles to monitor usage, enhance safety, and lower costs is key to a tracking solution's long-term ROI success.

I have received fantastic support and gained confidence that I am able to do what the program allows

May 26, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: the software is easy, the support is great, I am confident that I will be able to customize the program to my desire

Cons: I have not run into any problem or concerns with the program. I feel that I get overwhelmed when I open this up but after a while it is ok

Vendor Response

by Plug N Track GPS on May 29, 2017

Karen, thank you for completing a review of Plug N Track GPS. We really appreciate you taking the time. It's good to hear we've been hitting the mark for you on most accounts. We're going to continue to work hard to ensure our system provides value to our customers and that the service level is second to none.

Great Product!

Mar 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It allows us so much more flexibility when dealing with technicians locations and customer requests for service. The service and ease of use are great!

Vendor Response

by Plug N Track GPS on March 24, 2017

Gord, thank you for your review! We appreciate that you appreciate the product and service so much that you would give us a 5-star review. We're certainly proud of seeing these kind of results. We promise not to become complacent though. We have enhancements coming to make your job easier and your customers even happier! Take care and thanks again.

Piece of mind and a great tool to manage and overlook a fleet

Mar 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Overall I'm quite satisfied with the service, any problems I have had I call and I'm assisted professionally and quickly. Very happy!

Vendor Response

by Plug N Track GPS on March 24, 2017

Thank you Warren for your review! We really appreciate your business and we'll continue to work hard to ensure that you stay as happy as you are today.

Great Product. Even Better service

Mar 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our company has used 9 of these units for the last 9 months. After using many other competitor products we are pleased to have found Plug N Track GPS. They offer a product that offers almost instant tracking of our assets. The software is thorough and very easy to navigate. Reporting is an awesome tool for our franchise. The customer service has been excellent. They are quick to respond to any issues and even call to check on our satisfaction. I would highly recommend this product to any interested.

Vendor Response

by Plug N Track GPS on March 03, 2017

Lance, thank you for your review! We are very happy that you find Plug N Track GPS so valuable and our service so good that you would recommend it to others. Thank you again!

Initial training session

Mar 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Excellent trainer, very knowledgeable, knew the software inside and out. Hopefully he can provide an update on the "slow vehicle"/heavy equipment breadcrumb question/feature request.

Vendor Response

by Plug N Track GPS on March 01, 2017

Nic, thank you for you review! Our trainers know their stuff, so that you always know everything about your stuff. I understand from our tech team that we'll be tailoring the configuration of your devices to accomplish what your looking for it to do. And, that's good stuff!

Great product so far.

Feb 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The training provided was really good, instruction was very clear and concise. We are anxious to be fully up and running and give this system a full run.

Plug N Track GPS pays for itself

Feb 10, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This product has helped us to realize fuel and maintenance savings while simultaneously increasing the life span of our fleet vehicles. Purchasing was a no brainer once the product was demoed for us by the great team at Plug N Track GPS.

Vendor Response

by Plug N Track GPS on February 10, 2017

John, thank you for your review! We hear it a lot but it's always a thrill to hear we're ticking the right boxes.

Great experiences to date

Feb 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We had a great time learning about the software from Mike, he is very knowledgeable, helpful, and efficient. Answered all our questions, and showed off some of the software functions that we are excited to try out. Keep this guy around !

Vendor Response

by Plug N Track GPS on February 08, 2017

Kurt, Thank you for your review. We always like hearing about the great service our folks provide. If you ever have any questions we'll be here.

Branch Manager

Feb 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Micheal did a great job of walking through all the perks of using the system and how to manipulate and create a system that will work for the purpose of us using the gps

thanks

Vendor Response

by Plug N Track GPS on February 07, 2017

Jeremy, Thanks for your review! We take pride in our system and the support we provide our customers. To see comments like these makes it all worthwhile. Thank you again.

CONSTANT AMERICA

Feb 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: To date the interactions with the personnel were excellent. They were helpful, the training is going well, another one is scheduled for the near future.

Vendor Response

by Plug N Track GPS on February 07, 2017

Thanks for your review. It's good to hear its going well. I have no doubt you'll find Plug N Track GPS will exceed your expectations.

Excellent Explanations

Feb 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Great help and ease to understand explanation of every part of the system. Also appreciated his willingness to comeback for further explanations.

Vendor Response

by Plug N Track GPS on February 07, 2017

Thank you for your review. It's excellent to hear that you're getting the kind of service we should all expect.

Review 31/01/17

Jan 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Easy communication, great customer service. Invaluable program for anyone using logistics on a regular basis.

Vendor Response

by Plug N Track GPS on February 01, 2017

Thank you very much for your review! We're very happy that you're finding our service valuable.

The customer support staff was very good - Excellent review look forward to working with him.

Jan 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I am very please with the training received today, we look forward to working with your company. The customer support staff was very good trainer.

Vendor Response

by Plug N Track GPS on February 01, 2017

Thank you very much for your review! We'll be sure to pass your comments on to Mike.