---
title: "PlotBox Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about PlotBox Software - reviews, pricing plans, popular comparisons to other Cemetery products and more."
source_url: "https://www.capterra.com/p/145091/Plotbox/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 PlotBox Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

PlotBox

## What is PlotBox?

PlotBox is a cloud based death care management solution that facilitates cemeteries in operating to world class standards. It is unique and significantly superior because unlike all other providers, it is the world's first solution to fully integrate 2 previously separate functions - software and mapping. The number and scope of problems this innovation solves, revolutionises the way death care facilities both operate and grow, it will change the landscape of cemetery management forever.

## What is PlotBox used for?

[Cemetery](https://www.capterra.com/cemetery-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Funeral Home](https://www.capterra.com/funeral-home-software/)

Overall rating

Based on 95 user reviews

Reviews sentiment

Positive

99%

Neutral

1%

Negative

0%

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## PlotBox alternatives

Highest Rated

[5.0 (3)](https://www.capterra.com/p/10005008/Cemetery-Workstation/#reviews)

Starting price

$60.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (60)](https://www.capterra.com/p/187388/Chronicle/reviews/)

Starting price

$165.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (48)](https://www.capterra.com/p/134099/CIMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[0.0](https://www.capterra.com/p/10009661/Pyre/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/145091/Plotbox/alternatives/)

## FAQs about PlotBox

Overview

### What problems does PlotBox solve?

PlotBox solves paper-based cemetery records, disconnected maps, and manual burial administration by centralizing plot, deceased, owner, contract, deed, and document data with GIS mapping. Cemetery officers, grounds teams, managers, funeral directors, and memorial masons can locate graves, manage bookings and sales, track interments and payments, and produce reports without searching archives or making site visits.

Answer based on 34 reviews

Overview

### Which roles and teams benefit most from PlotBox?

PlotBox is most used by cemetery and bereavement services managers, administrators, and officers who manage burial records, plot availability, interments, and family enquiries. Grounds and crematorium teams use it to coordinate site operations, while finance leaders and executives monitor revenue, registrations, and service performance. IT staff support system administration and data management.

Answer based on 95 reviews

Overview

### What company size and industries is PlotBox built for?

PlotBox is built for small cemetery, crematory, and funeral home operators, with 72% of reviewers from small businesses and Government Administration leading at 36%. It also serves midsize businesses (17%) and enterprises (11%), including non-profits (10%) and religious institutions (9%), primarily for cemetery management.

Answer based on 95 reviews

Features and Usability

### What are the key features of PlotBox?

PlotBox includes core cemetery management features such as Grave Search, records management, lot mapping, and image management. Document management stores deeds, contracts, permits, forms, and historical files with related records. Work order management supports digital task creation and tracking for office and grounds teams, while multi-location management organizes operations across cemetery sites.

Answer based on 39 reviews

Overview

### How well does PlotBox support cemetery management?

PlotBox centralizes cemetery operations by combining burial records, plot mapping, bookings, deeds, documents, and reporting in one system. Cemetery and crematorium teams value faster record searches, accurate location details, and clearer family service. Some users find navigation, repetitive workflows, and multi-site daily views less convenient while learning the system.

Answer based on 28 reviews

Integrations

### Which third-party tools and platforms does PlotBox integrate with?

PlotBox integrates with NetSuite and QuickBooks Online Advanced for finance and accounting workflows. These native connections cover the main third-party platforms listed in the catalog and support organizations that need to sync billing and accounting data between PlotBox and external financial systems.

Answer based on 6 reviews

Getting Started and Support

### What training and onboarding options does PlotBox offer?

PlotBox provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions and webinars offer guided remote learning, and documentation gives written reference material for self-paced review.

Answer based on 8 reviews

Getting Started and Support

### What customer support options does PlotBox offer, and how do users rate the experience?

PlotBox offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as responsive, knowledgeable, friendly, and effective at resolving issues quickly, with regular account check-ins valued during implementation. Some users report needing more tailored training time or facing difficult data-transition challenges.

Answer based on 51 reviews

Features and Usability

### Is PlotBox easy to use for cemetery staff?

PlotBox makes daily cemetery administration straightforward with intuitive search, mapping, linked records, and accessible cloud-based tools. Cemetery staff value quick access to contracts, grave locations, and customer information, while support and training help teams adopt features. New users may need time to learn navigation, and some workflows require multiple steps.

Answer based on 22 reviews

## Features

AI summary

Based on 153 Cemetery reviews

Capterra data shows that buyers of cemetery software rank the following features as their top priorities:

-   **Grave Search** (**63%** of reviewers rated this feature as critical)
-   **Lot Mapping** (**59%**)
-   **Records Management** (**63%**)

PlotBox supports all three of the features reviewers consider most important: **Grave Search**, **Lot Mapping**, and **Records Management**. Together, these capabilities help cemetery teams locate burial sites faster, maintain accurate plot and ownership details, and keep essential records organized, allowing teams to manage daily operations with greater accuracy and confidence.

Grave Search

4.7 (56)

82.14% of 56 reviewers that rated this feature as important or highly important

With this capability, you can quickly locate graves by name, location, or map, making it easier for both staff and families. Reviewers appreciate the intuitive search, fast results, map integration, and the convenience for genealogy and customer inquiries.

Lot Mapping

4.7 (47)

74.47% of 47 reviewers that rated this feature as important or highly important

Keeping records of the location and availability of graves across the cemetery and presenting them in a visual form

Records Management

4.7 (56)

83.93% of 56 reviewers that rated this feature as important or highly important

PlotBox offers digital storage and organization of cemetery records, including documents, photos, and notes. Users think it streamlines daily operations, provides secure and easy access, supports compliance, and eliminates the need for paper-based searches.

Accounting

4.3 (26)

69.23% of 26 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Document Management

4.7 (51)

76.47% of 51 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Image Management

4.6 (41)

70.73% of 41 reviewers that rated this feature as important or highly important

Support for uploading and retaining image files in the cemetery records database

PlotBox 59 features

### All Features
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Availability Indicator: Indication whether a resource is available or protected from allocation
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Built-In Database: A system that allows access to a database structure without relying on an external program
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process
- Cemetery Management: Manage cemetery lots and plot burial records/mappings
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contract/License Management: Track, store, and access client contracts or licenses
- Cremation Management: Manage tasks and activities involved in funeral, burial and cremation services, such as service scheduling, and guest invitations, etc.
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Data Mapping: Track the management and flow of data throughout the organization
- Data Migration: Move from one database to another, or upgrade the version of database software being used
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Event Calendar: A list of events with their respective dates
- Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Financial Reporting: Generate reports to assess the financial performance of an organization
- Forms Management: Store, manage and track all forms in a centralized location
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Geographic Maps: Visualize locations on a map
- Grave Search: With this capability, you can quickly locate graves by name, location, or map, making it easier for both staff and families. Reviewers appreciate the intuitive search, fast results, map integration, and the convenience for genealogy and customer inquiries.
- Image Management: Support for uploading and retaining image files in the cemetery records database
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made
- Lot Mapping: Keeping records of the location and availability of graves across the cemetery and presenting them in a visual form
- Merchandising: The activity of promoting the sale of goods at retail
- Mobile Access: Access software remotely via mobile devices
- Multi-Location: Manage and support multiple locations
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Pre-Need Management: Arrangement where funeral products/services are purchased ahead of time, or long before death has occurred
- QuickBooks Integration: Integrates with QuickBooks
- Receipt Management: Upload, track, and submit receipts in a central database
- Records Management: PlotBox offers digital storage and organization of cemetery records, including documents, photos, and notes. Users think it streamlines daily operations, provides secure and easy access, supports compliance, and eliminates the need for paper-based searches.
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Risk Assessment: Initiate collection and analysis of known risks
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Website Management: Built-in website builder or integration with third-party site
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders

---

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Features

4.6 (94)

4.6

Based on 94 reviews

## Pricing

Value for money

4.6 (82)

[View pricing plan details](https://www.capterra.com/p/145091/Plotbox/pricing/)

Essential

Custom quote available

Pro

Custom quote available

Enterprise

Custom quote available

Value for money

4.6 (82)

4.6

Based on 82 reviews

## Integrations

[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (94)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (94)

4.8

Based on 94 reviews

## User reviews

Overall rating

4.7

Based on 95 reviews

Filter by rating

5(72)

4(22)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SH

Scott H.

Director of IT

Consumer Services

### "A Strong Cemetery Management Platform That Continues to Evolve"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 24, 2026

Overall, our experience with PlotBox has been positive. We have used the platform for several years, and it has become a core part of how we operate our cemeteries. There was definitely a learning curve, and implementing a cemetery management system across multiple locations with different processes is not simple, but PlotBox has helped us standardize and modernize a number of workflows. The product has matured considerably during the time we have used it, and our relationship with the PlotBox team has been an important part of that experience. Ashlynn and Layla have been great partners and advocates for us within PlotBox, particularly when we have had unusual requirements, enhancement requests, or issues that needed additional attention. We appreciate having people on the other side who understand our business rather than feeling like we are simply submitting support tickets. There are still areas where we would like to see greater flexibility, faster resolution of some issues, and more predictable costs, but overall PlotBox provides significant value to our organization.

Pros

PlotBox has brought a lot of our cemetery operations into one system. Having cemetery records, mapping, contracts, payments, work orders, and reporting connected has been a major improvement over managing those processes separately. The mapping and record-keeping capabilities are particularly valuable for an organization like ours with multiple cemetery locations. One of the biggest positives for us has also been the relationship with the PlotBox team. Ashlynn and Layla, our Customer Success Managers, have been excellent to work with. They have taken the time to understand our organization and how our cemeteries operate, and they have been responsive when we have questions, issues, or ideas for improving the system. Having CSMs who know our history and understand our workflows makes a significant difference.

Cons

Some areas of the system can require more configuration or workarounds than expected, particularly when dealing with workflows that are specific to our organization or the U.S. cemetery market. We have also experienced bugs and enhancement requests that have taken longer than we would have liked to resolve. As the platform has expanded, additional features and services can also add to the overall cost, so I would like to see greater predictability around pricing and what is included in the core product.

Alternatives considered

[webCemeteries](https://www.capterra.com/p/10027452/webCemeteries/)

[SRS Computing](https://www.capterra.com/p/106488/PROCession/)

[HMIS.Online](https://www.capterra.com/p/178976/HMIS-Online/)

Reasons for choosing PlotBox

PlotBox offered the best overall combination of cemetery mapping, centralized records, digital contracts, CRM, inventory management and remote sales capabilities. We also liked its modern interface and ability to replace many paper-based processes with integrated digital workflows.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CD

Colt D.

Meter Technician

Utilities

### "Plotbox highly recommended for mapping software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 4, 2026

Great! The customer support has been wonderful for any issues I needed correcting, and was very quick about response, and fixing the issue, and always checks back in to make sure the issue has been resolved the way it should be.

Pros

The mapping system has a great layout, easy to enter information, and many options for plot information. With the entering of a name, you are able to see an overhead view of the location of the plot, deceased entry information, and many other options.

Cons

Nothing, the system gives plenty of options that you can use, or may not use, so I don't feel it is lacking anything that is provided in the packages they offer for the customer needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 15, 2026

Thank you so much for your kind review, Colt! We very much enjoyed working with you in implementation and partnering on your continued success throughout your customer journey.

Betsy M.

Marketing and Business Development

Civic & Social Organization

### "Excellent Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 2, 2026

Overall, I've been impressed with the customer support and ongoing effort to ensure that we are comfortable in our new system. Plotbox truly offers us an end to end solution for cemetery records, sales, inventory, mapping, etc.

Pros

I really enjoy working with Plotbox: it's designed for the death care industry, so it meets our needs closely without contracting for a lot of customization -- though that is available for some special things. I love the mapping. It's a lot of work, and you need to commit to Doing it Right, instead of quick -- but that's always the challenge. I'm happy that there's a User's Group and they sponsor events each year that bring users who participate together.

Cons

There is a learning curve, but after a year now, I no longer think in the language of our previous provider; it's not organized the same way, but it makes sense and works very well.

Switched from

[Axiom Software](https://www.capterra.com/p/128819/Axiom-EPM/)

Axiom (JMT) was sunsetting the product, and we were more impressed with the development that Plotbox was continuously pursuing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 15, 2026

Thank you so much for your kind words, Betsy! We very much enjoyed working with you in implementation and partnering on your continued success throughout your customer journey.

DC

Debra C.

Family Service Representative

Facilities Services

### "PBX Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 2, 2026

Our overall experience has been very positive. Our daily tasks are smooth and quick, navigating the system is very easy and has a good flow. Our Success Manager is amazing and always willing to help with any of our needs. Cleanup work in our older records is very easy within PBX. Training staff has been relatively easy.

Pros

The mapping is a game changer. Having the ability to see our cemeteries has changed how we do our jobs. The 3D mapping is a huge benefit for us as well as venders and families. We have found over 100 graves to sell that we were not aware of. I love that PBX will continue to adapt for the future.

Cons

The bugs. There do seem to be quite a few bugs within the financial side. The support team has found workarounds for these; however, it does add additional work for the accountant.

Switched from

[Axiom Software](https://www.capterra.com/p/128819/Axiom-EPM/)

Outdated software. Looking for software that would make daily tasks easier and allow for future growth.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 4, 2026

Thank you so much for your thoughtful review, Debra! You and the team were fabulous to work with during your implementation and I really appreciate your partnership over the years. To continued success!

MF

Maria F.

Family Service Counselor

Financial Services

### "Incredible Mapping"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 24, 2026

PlotBox has been an amazing addition to our operation. It has given us a place to securely store our records, transformed our sales process, and made things more efficient. We are looking forward to utilizing new features as PlotBox continues to expand their offerings.

Pros

The accuracy of the mapping is incredible. We are able to see details on headstones. We can show families real time inventory and proximity to different locations right from the arrangement rooms.

Cons

Getting your system set up can be stressful at the beginning. I wish we had more time before we launched. Trial and error is what helped us the most.

Switched from

[webCemeteries](https://www.capterra.com/p/10027452/webCemeteries/)

[Nexus](https://www.capterra.com/p/145864/NEXUS/)

I had used PlotBox at my previous cemetery and knew we needed a system that could support us better.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 4, 2026

Thank you so much for your thoughtful review, Maria! You and the team were fabulous to work with during your implementation and I really appreciate your partnership over the years. To continued success!

BF

Brittany F.

Cemetery Administrator

Government Administration

### "City Of Durham NC"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 13, 2026

Overall, PlotBox has helped us improve organization, record keeping, mapping, and accessibility of cemetery information.

Pros

PlotBox has been a great cemetery management software for our day-to-day operations. One of the biggest benefits for us is record keeping. Having cemetery records, burial information, ownership details, and other important information organized in one system makes it much easier to maintain accurate records and retrieve information when needed. one thing we really appreciate about PlotBox is their quick response when help is needed. When we have questions or run into an issue, their support team is responsive and helpful, which makes a big difference in keeping our operations running smoothly.

Cons

It takes some time for new users to become comfortable with all the features and workflows. But once you become familiar with the system, it becomes much easier to navigate and use efficiently. The system can sometimes be difficult to navigate or may not work as smoothly as expected on cellular/mobile devices.

Switched from

[Nexus](https://www.capterra.com/p/145864/NEXUS/)

We decided to change to PlotBox because we needed a more up-to-date cemetery management system with greater functionality. Our previous system did not provide the level of technology, organization, and accessibility that we needed to efficiently manage our cemetery operations.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 18, 2026

Thank you so much for your thoughtful review, Brittany! You and the team were fabulous to work with during your implementation and I really appreciate your partnership over the years. To continued success!

MT

Moira T.

Crematorium and cemetery attendant

Environmental Services

### "Efficient, Reliable, and Backed by Excellent Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 14, 2026

Overall, my experience with PlotBox has been extremely positive. The team was incredibly supportive throughout the transition to the new system, making what could have been a challenging process feel straightforward. They are always open to feedback and genuinely listen to suggestions for improvements. The system offers a much more secure way of managing our records, and whenever we've had any issues or questions, the support team has responded almost immediately and resolved them quickly and efficiently. PlotBox represents excellent value for money, particularly when you consider the ongoing support that comes with it. It has been a breath of fresh air for our service, enabling me to do my job more efficiently, professionally, and with greater confidence. Overall, I would highly recommend PlotBox based on the positive experience we've had.

Pros

What I like most about PlotBox is how easy and efficient it makes mapping and record keeping. Recording documents is straightforward, and the mapping feature has made a huge difference to the way we work. Being able to view individual graves on screen, rather than having to physically go into the cemetery, saves a significant amount of time and makes finding information much easier. The booking system is also excellent. It has been built to suit the way we work, making it clear, intuitive, and consistent for all users. This has improved communication, reduced confusion, and provided much greater clarity across every booking.

Cons

The main thing I like least about PlotBox is that there isn't an offline mode. As the system relies on an internet connection, it can be difficult to access when working in areas of the cemetery with poor or no signal. While it hasn't happened to us so far, if our internet connection were to go down, we wouldn't be able to access PlotBox to view service details or check bookings, which could be challenging. During the initial setup, we also experienced a few bugs and issues. However, these were resolved quickly and efficiently by the support team, who were responsive and helpful throughout the process.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

July 22, 2026

Hey Moira :) Really glad the mapping and booking features are saving you time out in the field! The new iPad/iPhone app, let's chat about it in our next meeting and I'll share the insight to Productboard. Glad the support team's been superstars, I'll pass this on to them!

CS

Claire S.

Cemetery Services Manager

Government Administration

### "PlotBox - User Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 13, 2026

Right from the initial conversations based around our requirements through to the transformation project and training - it was all done with complete collaboration between our team and the PlotBox delivery and support teams. The process alignment exercise helped to ensure that PlotBox was configured to our needs and that we also understood from our side what would be changed. Nothing has been made complicated. PlotBox is perfectly in tune with the business we’re in. Monthly catch-ups with our Customer Success Manager ensure anything we need help with or guidance on is discussed as are any up and coming enhancements that will benefit our usage.

Pros

Automated Interment, Deed & Memorial numbers have instantly removed the need for 3 spreadsheets. And because the system leads - it’s impossible to miss something out. We now have a complete picture of a burial/interment, from start to finish - every deed transfer, every memorial test, every work order - we have a complete audit trail. Another benefit of the system is the ability to upload documents, we can now see interment forms, or transfer forms linked to plot records, keeping everything visible and connected.

Cons

I can honestly say nothing, every contact we have had with PlotBox has been positive and the systems receives updates, enhancements and tweaks - all designed to improve the user experience.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

July 22, 2026

Hey :) Love hearing anything about removing spreadsheets! So glad the process alignment and our monthly catch-ups help that's exactly what we're aiming for.

RB

Richard B.

Bereavement Services Manager

Government Administration

### "Top rate digital solution for Cemetery Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 3, 2026

Our experience with Plotbox has been excellent from day one through development, training, installation and implementation through to ongoing support and system development as we become more use to the system and tailor it to what we currently need and would like in the future

Pros

We now have all our cemetery records in one digital solution, including high quality digital cemetery plans and the system provides a secure efficient platform to allow us run our service

Cons

There is very little to like about the system, and to this point in time we have not had any complaints about the system

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

July 22, 2026

Hey :) Thanks so much for this! Really glad it's been excellent from day one. Keep those insights coming we love to hear how we can keep evolving for you guys

FS

Frank S.

Senior Cemetery Officer

Government Administration

### "Happy Plotbox"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 3, 2026

This system makes life as a cemetery officer a lot easier and the top support that's always available is invaluable. The regular catch ups with \[sensitive content hidden\] keeps me up to date with any new technical support that is brought out as they are always strive for improving an already great system.

Pros

Learning this system was made easier due to the support that is available from the Plotbox staff. It's easy to follow and the amount of information that can be stored is amazing which makes great record keeping and managing funerals and record searches quick and concise.

Cons

Finding it a little difficult to access Plotbox from other devices whilst out in our cemeteries which helps during cemetery inspections and on site enquiries.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

July 22, 2026

Hey Frank :) So glad the support team's made learning the system so much easier for you! Let's chat about the ipad app for out and about in the cemeteries in our next meeting and I'll share the insight on Productboard.

[View all Reviews](https://www.capterra.com/p/145091/Plotbox/reviews/)

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