Plotbox Cemetery Solutions

5 / 5 9 reviews

Who Uses This Software?

Our target market is owners/managers of cemeteries and/or crematories. We have three packages 'Lite', 'Pro' and 'Enterprise' depending on customer requirements.


Average Ratings

9 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Plotbox
  • www.plotbox.io
  • Founded 2011
  • United States

About Plotbox Cemetery Solutions

PlotBox is easy-to-use software designed for cemetery and crematory management. We offer packages designed to meet your needs including; Contract Management, Booking Schedule, Inventory Management, Records Management, Finance, Reporting and more. Our mapping module and accompanying iPad app for managing inventory onsite is unrivaled.


Plotbox Cemetery Solutions Features

  • Funeral Ledger
  • Lot Management
  • Merchandising
  • Pre-Need Management
  • Routing

Plotbox Cemetery Solutions Reviews Recently Reviewed!

Unbelievable customer support!

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Plotbox continues to change and update periodically to make the software better. The team listens and acts promptly to the request. The software can be customized for a particular need and is completed by the Plotbox team in a timely manner. I can always get an answer without waiting days!

Cons: Entry of the date gets me. I seem to forget to enter the year 1st. Also I prefer the system to save automatically a draft of my work in case I am interrupted and fail to do so prior to leaving my office. Not much to report here.

Overall: The user friendly data entry is a plus for our team. We can enter the data, print a copy for the customer and have the contract completed in a matter of minutes. My Director of Operations, and I would prefer to be sitting in front of a customer instead of being bogged down with paperwork.

Vendor Response

by Plotbox on June 30, 2017

Margaret, it has been an absolute pleasure for our team to work with yourself and Charlie over the last couple of years. Thank you.

PlotBox has streamlined our ability to control our inventory and it is very user friendly. Love it!

Jun 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Organization, user friendly, clean and easy to understand, and the customer support is efficient and friendly.

Vendor Response

by Plotbox on June 28, 2017

Heather, it's been a pleasure! Thanks for taking the time to review PlotBox.

Very simple to use. Stores all relevant information and paperwork. Customer Support is fantastic.

Jun 28, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The fact it is so simple to use and information can be found very quickly by using different channels e.g. either by Plot, by deceased, by deed owner etc.

Cons: Very occasionally we can have errors occur but it is easily rectified by customer services almost immediately

Vendor Response

by Plotbox on June 28, 2017

thanks for taking the time to review PlotBox Toni!

This new cemetery software has streamlined the entire process and made our job much easier.

Jun 27, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We are now able to complete the administration from beginning to end with this software. This allows us more time to attend to our customers.

Cons: The software did not completely coincide with our processes at first but the staff worked with us to make sure changes and improvements were made. The staff was very receptive to our suggestions.

Vendor Response

by Plotbox on June 27, 2017

Rich, thanks so much for taking the time to review PlotBox!

Thanks to PlotBox we can now effectively and efficiently manage our burial grounds in Carlow.

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Its a cloud based management platform that provides us with the ability to manage operational burial grounds, plot sales and interments and provide an enhanced genealogical service. This results in increased efficiencies, quality assurance and greater communication between stakeholders.

Cons: Perhaps the orthophotography could be slightly cheaper but having said that the benefits still outweigh the cost.

Vendor Response

by Plotbox on June 27, 2017

Thanks for taking the time to review Willie! Much appreciated!

PlotBox is a modern cloud based system which is easy to navigate and access.

Jun 27, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: As PlotBox has migrated our data they have helped us identify inconsistencies in the presentation of the data. Patiently working with us to correct anomalies. Excellent customer support including many bespoke how to guides.

Cons: Initial unfamiliarity with some of the terminology though working closely with PlotBox this has been largely resolved.

Overall: Enhanced system navigation and access, mobile working solution including ability to complete and load on site risk assessments.

Vendor Response

by Plotbox on June 27, 2017

Thanks for taking the time to review Richard. Much appreciated. Leona

It's incredible what this team has put together on one, cloud based, cemetery software solution.

Jun 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: *Mapping: Unlike any other mapping on the market. Uses your REAL aerial photo to use for mapping. Makes it so much easier for customers to find graves.

*Document retention: Scan/attached relevant current and historical documentation to any transaction, burial, deed, or transfer record. Never go looking for it again. It's always attached for a quick review or question.

*Cloud Based: PlotBox team handles all updates, backups, and IT. I'm a cemetery professional not an IT professional. Also, I can jump on PlotBox from home and assist staff that is in the office working with a family should they need my assistance.

*Deed History: When plot transfers happen, PlotBox tracks all previous transactions and links them all together for a full view of the history of each plot (with all documentation) at your finger tips.

*Permits: I can track all work being done in my cemetery from our own work, to all work done by outside contractors, and outside memorial companies. If a question arrises later, we have all documents, authorizations, and memorial spec drawings, all in one place for review at any time in the future.

*Images: PlotBox allows you to attach images to plot records, interment records, etc., so you have a complete view of what is out on the grave, crypt, or niche, without leaving the office!

*Aggregation of information: Bringing it all together.. Open up a decedent record and - BOOM there is everything related to that burial - linked and accessible!

Cons: Some minor features are still being cleaned up; however, the PlotBox team is constantly improving and upgrading the product. They take feedback well and institute fixes in a timely manner when a glitch is uncovered, which is rare.

Overall: Incredible time saver! Less time meeting with families, recording records, researching historical information. In short... makes our job so much easier... and saves money.

Vendor Response

by Plotbox on June 23, 2017

Dave, thank you for your review. It has been an absolute pleasure to be your technology partner for Park View Cemetery. We love the ideas - keep them coming!

Switches to PlotBox from a Unix based software. A world of difference.

Jun 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Love the mapping, inventory and reporting. So may reports which give information on every aspect of your Cemetery. It truly helps each member of the organization stay more connected to their Cemetery while providing families with superior service.

Cons: The onbaording process proved to be challenging but with the help of the staff at PlotBox they were able to help make an experience that started our difficult, easier in the end. They are a company that is quick to learn and adapt their processes to better serve their clients.

Vendor Response

by Plotbox on June 23, 2017

Thanks David, the team here have loved your energy for the product from the start and appreciate the commitment it has taken throughout the change process.

Game-changing Cemetery Software

Aug 27, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This is the state of the art cemetery inventory and mapping software. We haven't seen anything else like it in the US market. It has transformed and streamlined our core cemetery systems.

Vendor Response

by Plotbox on August 27, 2015

Tyler, thank you. It has been a pleasure to work with you and your team.