# GuildQuality Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about GuildQuality Software - reviews, pricing plans, popular comparisons to other Survey products and more. Source: https://www.capterra.com/p/145110/GuildQuality --- # GuildQuality Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) GuildQuality ## What is GuildQuality? GuildQuality provides customer satisfaction surveying, web-based performance reporting, and marketing services for home builders, remodelers, contractors, and real estate professionals. More than 2000 of North America's best home professionals rely on GuildQuality to help them deliver an exceptional customer experience, and articulate the quality of their service to prospective customers. ## What is GuildQuality used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Survey](https://www.capterra.com/survey-software/) Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $100 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GuildQuality?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.guildquality.com&name=GuildQuality) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GuildQuality 4.5 (17) VS. [4.7 (730)](https://www.capterra.com/p/127957/SoGoSurvey/reviews/) Starting Price $100 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (17) Ease Of Use 4.6 (728) Value For Money 3.3 (3) Value For Money 4.5 (586) Customer Service 4.6 (16) Customer Service 4.7 (631) ## GuildQuality alternatives Highest Rated [4.7 (2,793)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (450)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (319)](https://www.capterra.com/p/72549/Alchemer/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Benchmarking Compare key metrics for the business against prominent players in the industry Customizable Questions Tailored or customizable questions for more targeted and relevant data collection Data Analysis Tools Analyze survey results via statistical testing or crosstabs directly within the software Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service GuildQuality 15 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Compare key metrics for the business against prominent players in the industry Tailored or customizable questions for more targeted and relevant data collection Analyze survey results via statistical testing or crosstabs directly within the software Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Distribute a survey via mobile devices Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay Receive data and information in real time View and track pertinent metrics to find patterns and gain insights from data Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Create and manage surveys Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 3.3 (4) 3.3 Based on 4 reviews ## Pricing Value for money 3.3 (3) Free Trial Basic $100.00 Per User,Per Month Value for money 3.3 (3) 3.3 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (16) 4.6 Based on 16 reviews ## User reviews Overall rating 4.5 Based on 17 reviews Filter by rating 5(14) 4(1) 3(0) 2(0) 1(2) Mentioned topic Sorted by most recent KN Kate N. Director of Operations Construction ### "Excellent for customer feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2022 Pros Using a third party to gather customer feedback has been useful for our team to identify successes and areas for improvement. The response rate through a third party provider is stronger than when we administered the surveys in house, and more detail is provided. Cons We don't use a CRM that integrates with Guild Quality, and tried to set-up a Zapier to quick link the programs, but it did not work smoothly for us. This means we need to manually submit the customer information, which is a little tedious. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KS Kathleen S. Owner Consumer Services ### "THESE PEOPLE ARE IDIOTS" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 12, 2021 POOR Pros I have an appointment for my hvac to be serviced 3 days from now and these IDIOTS have been emailing and calling me for a WEEK! HOW STUPID CAN THEY BE! I will be sure to tell the company who cones out I am NOT HAPPY with them OR these IDIOTS!! Cons Everything. They are annoying and too many contacts. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kali C. Inside Sales Representative Retail ### "In-Depth Inventory of Customer Satisfaction" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 15, 2019 GuildQuality representatives have been very helpful and quick to respond during the initial set up and anytime we've had questions. The concept behind this service is a great one and it's provided a lot of feedback that we needed to hear and possibly otherwise wouldn't had we not been using GuilldQuality. Pros I really liked that GuildQuality calls our customers, as opposed to having it all web based. Cons I just wish there was an easier way to convert the positive feedback from the surveys into positive reviews on Google or Yelp. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Marc P. Broker/Owner Real Estate ### "Negative review not posted. " 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 November 9, 2018 If a "review" site withholds negative reviews, are they really doing anyone except their paying customer any good? I will not be putting my trust in GuildQuality reviews. Pros Probably good for a contractor since they appear to withhold any negative reviews. Cons It appears they withhold negative reviews. The consumer will never know when a contractor does not perform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 28, 2018 Hi Marc, thanks for your feedback. GuildQuality does publish all verified customer reviews that are left for a contractor - whether positive or negative. If you have questions about a specific contractor or need further clarification, please don't hesitate to reach out to us directly. Thanks! BY Betsy Y. Office Administrator ### "GQ has been a great benefit to our company" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 2, 2015 We here at DreamMaker LOVE GuildQuality! Because our profile page in GQ is so thorough, we direct potential clients to the website in our advertising, and we have a link in our website so that people can immediately look at our reviews and photos. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CS Chris S. Owner ### "Best Tool For Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 December 2, 2015 GuildQuality is the easiest and most efficient way to gain valuable insight from our clients and their feedback provides excellent insight for those homeowners who want an honest analysis of our services. I think all builders and remodelers should make life easier for homeowners and sign up with a third-party survey company to gain this information and provide it to those homeowners considering them. GuildQuality would definitely be our choice AND our recommendation to others. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK Janet K. Administrative & Marketing Assistant ### "Guild Quality provides environment for open & honest feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 24, 2015 We appreciate that Guild Quality provides an environment where our clients can be open and honest about their remodeling experience with us. The knowledge we gain helps us immensely in determining our goals in improving our quality and processes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Shawn S. Vice President ### "General Contractor's very positive experience with Guild Quality" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 24, 2015 Guild Quality has been invaluable to in 3 main ways. Training and continuing education of our workmen. True insight into our customers perceptions about their experience. An extremely powerful sales too. My only regret is not utilizing Guild Quality, sooner. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Megan C. Warranty Operations Manager ### "GuildQuality is the Best!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 24, 2015 I love Guild Quality! By far and away the best surveying system I have had the pleasure to utilize. The staff are attentive and kind and it's a pleasure working with them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BE Ben E. President ### "Great product. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 23, 2015 I am very pleased with the service from Guild Quality. What a difference a survey makes within the whole company. We did use a customer satisfaction rating system prior to Guild Quality, but we were relying on someone from the office always sending out these and for the most part we did not get anything back. With Guild Quality's follow up we do get if not all most all reports back from the consumers. What a difference they have made for our company. The competition is fierce between project managers to get the best surveys back for there jobs the are managing with a bonus is given to them for reaching specific goals. Thank you all at Guild Quality for bringing back the fun in building swimming pools. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/145110/GuildQuality/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)