Who Uses This Software?

Enterprise customers and organizations


Average Ratings

116 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Code42
  • www.code42.com/

About CrashPlan

Code42 is a global enterprise SaaS provider of endpoint data protection and security to more than 37,000 organizations, including the most recognized brands in business and education. Our highly secure cloud solutions enable IT and security teams to limit risk, meet data privacy regulations and recover from data loss, no matter the cause.


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CrashPlan Features

  • Backup Log
  • Backup Scheduling
  • Compression
  • Continuous Backup
  • Encryption
  • Incremental Backup
  • Local Server Options
  • Multiple System Support
  • Remote Server Options
  • Secure Data Storage
  • Web Access / Restoration
  • Capacity Monitoring
  • Compliance Management
  • Event Logs
  • Hardware Inventory
  • IT Budgeting
  • License Management
  • Patch Management
  • Remote Access
  • Scheduling
  • Software Inventory
  • User Activity Monitoring
  • Anti Spam
  • Anti Virus
  • Email Attachment Protection
  • Event Tracking
  • Internet Usage Monitoring
  • Intrusion Detection System
  • IP Protection
  • Spyware Removal
  • Two-Factor Authentication
  • Vulnerability Scanning
  • Web Threat Management
  • Web Traffic Reporting

CrashPlan Reviews Recently Reviewed!

0fd5e8bcdad6821fdc2d1bd065cbb94b

Easy file backup and recovery

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
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Pros: - Not only is it very easy to recover a file, but I can select what time to recover it from, in about 7 minute increments. This is fantastic when something goes wrong with a file; you can get the one from yesterday, or the one from a few minutes ago.
- It was very easy to select what files I wanted backed up, and I know my files are safe and can be recovered from anywhere.
- The initial backup took a reasonable amount of time.
- Restoring files is instant.
- I'm not limited on storage space.

Cons: It doesn't do everything. There is no bare-metal restore, so I will need another program for that. I did not find any problems or issues with this software.

Overall: Peace of mind knowing my files are safe. My business depends on these files, so this is very important.

Was great but no longer

Nov 14, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
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Pros: Crashplan worked in the background without slowing down my computer. It works without you having to do anything once it is set up so you don't forget to do the backups. You can backup to the cloud as well as a local drive.

Cons: They have recently upgraded and will no longer support home users. Setting up was a bit confusing and finding individual files is kludgy.

CrashPlan has made my life so much easier!

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I love the fact that Crashplan is constantly backing up new data to the cloud, and does not use up all of the computer's resources to do so. I love the migration tool when we are imaging and deploying a new set up as well! I think the Administrative console is easy to use and the product is easy for the users to use as well.

Great backup software that is Fast, Secure, easy to use and Invisible to the user

Nov 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like that it is always running in the background, backing up as people work and make changes to files. I feel secure knowing my data is encrypted and stored offsite. The software and portal are very easy to use. Customer service and Tech support are great too.

Cons: There is not much to not like with this software. It just works and does what it says it does. If you have older servers, they don't support Server 2003 so that could be a disappointment.

Overall: Secure, Offsite Backup that is protected from ransomware. The services is extremely easy and they have great tech support for questions.

awesome experience with crash plan

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
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Pros: is really easy to use , had a user friendly interface on windows is easy to install also on Linux is really straight forward , had great customer service and there is a lot of information on internet about it

Great PC backup solution

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use. It's easy for everyone, admins, users, support teams. We rolled this out to our entire company and had 0 help desk calls about issues.

Great endpoint backup product with some key

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: They nail the endpoint backup thing! The new features they have added are great for certain uses cases, such as legal holds and insider threat monitoring.

Cons: Would love to get away from the need for an on-premises appliance while still keeping the security that we get with the appliance. Would save the inconvenience of constantly updating and patching to keep up with all the latest and greatest. Would also love to have a native app rather than a Java based app.

CrashPlan saved our business. After a bad hard drive crash we were able to restore everything.

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to configure what you want to backup. Clear indications on what is actively being backed up. Easily restore individual or groups of files. Great customer support!

Overall: I can rest easy, knowing that my clients' files are automatically being backed up on a daily basis.

It was great for home software until they discontinued it.

Oct 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: The software is well developed, and the features were outstanding on the personal side of things. Intuitive and straightforward.

Cons: Now they are only business software and as a result their prices are climbing. It no longer stands out in the industry like it once did.

Easy to set up and use for admins and end users.

Oct 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: CrashPlan is simple to use and has a nice interface. I like the variety of backup options it provides. It is completely customizable for your environment.

Cons: I would like to see more options for automated install and registration of users. Something that can be installed on a computer before it is given to the end user.

CrashPlan is a dependable data security and back-up option

Oct 05, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: CrashPlan is easy to install and use. I've had it for a little over a year, and it has dependably backed up all data from my multiple computers and hard drives. With the dashboard view, it's easy to see the status of all devices' data back-ups and to securely access data from any device if needed.

Cons: The initial data back-up for each device is fairly time-consuming. It might be better if the sleep, user-is-away, and other settings were auto-adjusted for the initial back-up to expedite it.

Easy to use, reliable and infinitely scalable

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: The ease of use from an end user perspective, it dramatically reduces the amount of time needed to restore due to lost data.

Overall: Reduced downtime due to lost data, reduced strain on techs time and effort wise, reliable daily individual user backup.

Best bang for the buch

Sep 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to install and use in a hybrid setup, easy to deploy to users, unlimited storage (which is just awesome), customer support is good and they REALLY know their stuff!

Cons: The only real con we have experienced is that our admin staff don't always get notifications from the server about machines that haven't backed up in a bit. Other than that, it's been pretty great!

Easy to setup and easy to use

Sep 12, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I chose to use this product as it is a great balance of value and functionality. I use it to backup my entire home desktop computer contents .

Cons: What I don't like is that the files are not stored in the cloud as the same directory format as they are on my computer. I would like to just be able to go there and download a single file if I needed to.

Overall: Automatic backup at a good value.

Code42 CrashPlan Review

Sep 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Code42 CrashPlan application is very easy to deploy and even easier to maintain.

Deployed the application to over 150 field sales associates with little or no input or assistance.

The application is almost self maintaining.

Used the restore functionality on many occasions and have been successful in keeping our field sales associates technologically ready and current.

Easy to deployment, easy to use, and a great support team.

Cons: The movement from Cold Storage could use a little more work. upload speed is a bit slow, be prepared to wait. This is not a problem with the product, but a problem with ISPs.

Overall: We use this primarily for backups of staff laptops and desktops.
Our staff travels constantly around the world, so we need a reliable method of insuring backups are performed wherever they are. We receive regular notifications when backups haven't been completed keeping us up to date on who is in danger of not having a current backup.

It just works!

Aug 11, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I dropped a laptop off a couch and ended the life of the hard drive. It was so nice to know Crashplan had everything saved for me. It just works without thinking about it.

Cons: Its a little hard to navigate the online saved files. But other than that, not much to say here. I like it.

Overall: Saved me when I lost my hard drive!

Reliable and fast backup solution

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Trustworthy backup solution. Having used code42's backup solutions for both business and personal backups for over 5 years, I can attest to their reliability and speed of backup. Business plans allow one to access employee backups online, which saved us a ton of rework. Personal plans also allow remote restoration, giving real peace of mind regarding the safety of personal files.

Indispensable help for backing up your data

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It's fast at backing up my data and it's able to retain my files even if I removed them from my HDD (even on purpose). It's can also backup my external HDD whenever I attach it.

Cons: The backup process can slow down my system, so I had to designate certain hours as backup periods. I usually do this over the weekend so during the week I get e-mail messages that my computer's not been backed up. In this case the messages are useless - they could factor in the designated backup times.

Overall: I can sleep safely knowing that I can easily restore my data at any time.

CrashPlan does exactly what it needs to do

Jun 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: CrashPlan is really easy to use. I love using it because I can backup to another computer for FREE! The only part of the app that is pay is if you want to backup the the Code42 cloud. If you don't use the cloud, you get easy & free backups! The versioning is also really nice. We can restore a file from any point along it's life. CrashPlan is used to backup our general file server, our email server, and our SQL database dumps. I can centrally restore any file from any server from my location. We migrated to CrashPlan from Windows Backup. It took a lot of overhead out of our backup procedure. CrashPlan has also saved our files from Virus' on a few occasions. With the outbreak of Ransomware, CrashPlan really helps save our files from being encrypted.

Cons: CrashPlan is written in Java, which means, it's pretty much the only reason I have Java installed. Supposedly, a non-Java client is coming, but who knows when or if that will happen. It is also _really_ difficult to manage on a headless server. You basically have to create a SSH tunnel, then from a separate computer 'fake' out that installation of CrashPlan into thinking it needs to connect through the SSH tunnel. Done properly, your desktop CrashPlan will connect to the CrashPlan backend on the headless server. It would be really nice to be able to manage a headless server without any SSH tunneling, or port forwarding, or any of that.

Overall: We no longer need to manage our backup infrastructure. CrashPlan takes care of this. Previously, with Windows Backup, we needed to periodically purge our backups because when using a network location, Windows Backup can't do versioning. So we'd end up filling terabytes of storage of the same files over and over again. CrashPlan fixes this problem for us!

You need this!

Apr 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Everything Time Machine on the Mac should be but without the need for an external. This product saved my skin multiple times

Cons: If your upload speed is slow, be prepared to wait. This is not a problem with the product, but a problem with ISPs

Fantastic Utility

Mar 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Before starting with my current company I had not heard of Code 42 CrashPlan. I know of them now! They application is very easy to deploy and even easier to maintain. We deployed the application to over 150 field sales associates with little or no input or assistance from the help desk. The application is almost self maintaining. We have used the restore functionality on many occasions and have been successful in keeping our field sales associates technologically ready and current.

Pros: Ease of deployment Ease of use The support team

Cons: The movement from Cold Storage could use a little more work.

Recommendations to other buyers: If you are in the market for a virtually hands free back-up application, Code 42 CrashPlan will fit the bill!

One of the best solutions we've chosen.

Mar 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: We had a backup solution in place for a number of years. We've finally decided that we needed a change. We spent time evaluating a number of different vendors. Eventually we decided on Code42 Crashplan. There support was great throughout the deployment and it is great with their continued support of their product.

Pros: Legal hold feature. Ability to lock down controls from administrator level and prevent users from not backing up. Ease of use for the client as well as the administrator console.

Cons: Night mode was removed from newer versions of the console.

Recommendations to other buyers: Definitely do your homework. Crashplan may cost a bit more money to competitors, but the reliability, support, and functionality is well worth it.

Crashplan is the best backup I've ever used

Feb 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: it just works. Solid support when you need it, and no issues with getting the files when you need them. I've used crashplan for over two years and noce once has it failed me.

Pros: Cryptowall and other ransomware are nothing to this. It's affordable, and it always works.

Cons: Some work could be done on some error codes. A few acague ones I have to call support on.

Recommendations to other buyers: If peace of mind is worth the money go for it.

Rock solid!

Feb 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I graduated from one of the "big guys" that took literally months for the initial backup. Crashplan is fast, reliable and solid. I sleep better knowing our computers are backed up.

Awesome and safe!

Feb 22, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use, very user friendly. Reasonably priced.

Cons: Love everything.

Overall: I have used Crash Plan for about 9 months, I started with the free plan, and after a couple of weeks I decided to go for the pay plan.
This software was very easy to install, and I find it user friendly, it took me less than 10 minutes to be up and running.
One of my favorite things is that you can look back at any of your previous backups and select a file that was backed up and bring it back to your computer.
I use it both on my PC and MAC, it works great on both.
Also they have a very friendly customer service.

Recommendations to other buyers: If you want to be able to back up your files and access them from at anytime, this is the perfect solution.

Great back up plan

Feb 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have used CrashPlan for several years. So far we have been fortunate not have needed to use it to reinstall, but it's good to know it's there if we do. I don't even have to think about it. It runs in the background. I get an email report every so often telling me the status of each computer and if it has been successfully backed up or if it needs to be. I haven't had to deal with Customer Support, at least not in years, so I supposed that earns a 5-star rating!

Crashplan gives wonderful peace of mind!

Jan 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It runs automatically & keeps a copy on their server even if I remove it from my hard drive.

Cons: It can take a long time to do the initial backup.

Overall: I'm a wedding photographer and wouldn't be able to do it without multiple backups. I love having Crashplan because it's a consistent, off-site backup that runs automatically, so I don't have to worry if it's not being backed up. I get an email daily about the status and if there ever is a problem, I know right away. I also really like that it keeps my backup even if I take something off of my hard drive, which isn't something all of these cloud services do.

Recommendations to other buyers: Give yourself a lot of time to do the initial backup, but once that's done, it's been great!

CrashPlan works great

Jan 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: CrashPlan is extremely simple. It can be installed on any computer and that computer can be used as a backup location, so if you have a few computers, they can back up to each other and you don't even need to use the cloud. However, the cloud makes it really easy to just backup your files without any of that hassle. It's written in Java, so it's a rather large footprint. It's also difficult to manage it on a headless server.

CrashPlan

Jan 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Comments: CrashPlan is a great product and is so easy to use. I haven't been using it long but it already has saved me several times when backups of data are needed to be restored. Highly recommend.

Best End Point backup solution

Jan 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Code42 is the best cloud-based endpoint backup program that we found while researching a new backup system. As many other users states, it just works! Extremely easy to restore files for users that accidentally delete something or have get locked out due to ransomware. It's also great to use when a user switches to a new computer.

Pros: Worry free file backup, easy to deploy, runs silently in the background.

Cons: The public cloud version lags a little behind compared to the new product updates for the on-premise solution.

Recommendations to other buyers: Highly recommend starting with a free trial, then you'll be hooked!

Ease of use

Dec 26, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Easy to deploy and manage. Minimal learning curve. End user adoption not a challenge. If a system is ever lost or infected with malware I always know their data is safe. I can restore data at any time and I have no worries for the executives that their files are safe!

Pros: Very easy to set up. You can set it up and almost literally forget that it is there. It odes what it says it does and it does it very well.

Cons: Large installations can get pricey. Phone technical support can get busy and require a callback.

My choice for backing up my desktop

Dec 11, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: The CrashPlan is easily configurable, the interface is straightforward, the defaults are pretty good, but you can set your own limits on bandwidth and CPU (backup only on certain wifi networks). They encrypt the files on the user's side.

Reliable lifesaver with straightforward tools

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Crashplan has saved me multiple times, and makes it extremely easy to jump online and download a file that you either lost, or need a backup file for. We almost lost our core accounting company file, and I was able to recover an earlier version of the file in minutes. The setup took no time at all, and I get regular updates every time something is backed up. Love having this product keeping our information safe in the background.

Great backup tool

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to install & setup.

Cons: The cost is a bit higher than some of the other cloud backup services, but it's worth it.

Overall: I've been using Crashplan for the last 3 years. I purchased a family plan of 5 machines, so I'm able to backup my PCs as well as my wife's macbook, etc. I really like that I have the option to backup locally to another machine in my home, to someone else that I know that uses crashplan, as well as to the Crashplan Cloud. Several times, I've wanted a file from my home PC while at work so I just opened the Crashplan Application on my work PC, Change to my home PC, and restore the file I wanted. This saves me from having to have an FTP server running at home, possibly opening me up to security concerns.

I'm also a big fan of the Android App. Once or twice now I've wanted a file while away from home/work so I just restore it via the app to my phone. :)

Recommendations to other buyers: The one issue I occasionally run into, if you have multiple NIC cards, sometimes crashplan will switch to an inactive NIC and stop functioning.

Good backup solution

Nov 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: Does what it's supposed to do, doesn't hog the machine, good versatile service for different situations.

Cons: As a developer I'm dealing with some special files it had problems with. Other than that it works great.

Overall: After trying out 4 or 5 backup solutions, I've found CrashPlan to be the best of them. Good coverage, performance, and value for money.

Recommendations to other buyers: As with any backup solution - setup a reminder to sample out your backups several times a year, so that you won't get surprised.

Set It and Forget It

Nov 03, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality

Comments: I have a desktop and a laptop backing up to CrashPlan Central.

The configuration was not particularly difficult. I am backing up all user data: i.e. pictures, music, documents, etc. (I was tempted to ignore Code42's advice and back up my applications and system, as well as my user data. But this slows down the backup process and CrashPlan is not designed to restore your system, but rather your files and data.)

CrashPlan works in the background, so once it is configured, you pretty much don't need to think about it again.

Unless disaster strikes. Which it did for me when my iMac died and the restore I did from my Apple TimeMachine backup was incomplete. I had lost a bunch of files. I restored from CrashPlan easily and my life was again complete. Worth every penny I'd spent on CrashPlan over several years.

CrashPlan for System Sanity

Oct 17, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Implementation of CrashPlan was a no-brainer for us. With a population of mostly mobile systems, this ensures our data no matter what may happen to a physical system. In addition, it gives us peace of mind at the threat of cryptolockers- the threat is completely nullified by the ability to simply wipe a system and re-image.

Pros: -Easy to Deploy -Excellent Support -Lightweight and quiet- doesn't bother our end users and can be deployed silently.

Cons: -Back end management could use some work. -Can't search globally on cloud environments.

Recommendations to other buyers: If you need a way to protect and store local system data, this is by far the easiest way to do it. No need for users to manually upload to a file system or interact in any way with the product. It simply does the job. Set it and forget it.

A simple endpoint backup solution

Oct 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Inexpensive, remarkably reliable.

Cons: Tends to be a bit of a memory hog.

Overall: I have been using CrashPlan for over two years for about 30 of my customers. Aside from a few issues with memory usage for larger backup sets (issues that were quickly resolved with by a chat with support), I have had almost no problems. Backups run, complete, and restores always work.

The software's focus is on backing up endpoints, not servers. But it works fine with simple file servers and is a very inexpensive way to protect data. It's really a last resort backup for most of my clients - not something they depend on from day to day, but it's a great solution in case they end up with a hole in the ground for an office.

The setup process only takes a few minutes. Restores are relatively intuitive - just pick a date and then pick a file. Small restores can be done through a web interface. I have never had to do any large scale restores, but I can imagine that they would be difficult since there is no way to have a hard drive shipped to you - the restores have to be done over the internet through their software.

CrashPlan, Really great for ease of mind.

Sep 13, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Comments: We are using crashplan for a few years now. It's backup all files on ours computers really easy. It help prevent the lost of data either accidentally or via a malware.

Pros: -The user interface. -The flexibility of all the options for scheduling backups -The self service which is really great. -Really easy to backup to the cloud.

Cons: -Some of the settings are not easy to access -Sometime I had a few issues connecting to computer on the same LAN. -Huge amount of small files can be a pain to backup.

Recommendations to other buyers: We try a few other and nobody can beat Crashplan in term easiness.

Endpoint Backup made easy to use and manage

Aug 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: Do yourself a favor and choose Code42 CrashPlan if you are looking for an endpoint backup that is easy to setup and deploy. CrashPlan will not let you down when you need it the most to recover your hard day's work.

Pros: Ease of setup with a clean client interface which make self-restores an easy process. Haven't had to submit a lot of support cases because the product just works but when I have, they are always helpful.

Cons: Nothing Major - Reporting could be presented a little better.

Recommendations to other buyers: Although you'll find that you don't need training to administer CrashPlan, I would recommend it since you do learn a lot from it. Ask if you can host a training camp which you may get something in return.

Creashplan: Easy and Effective

Aug 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: Creashplan is simply the best data backup on the market. It's made life extremely easy for our IT department, and it's been a life saver multiple times for multiple users.

Pros: Cheap, easy to manage and set up, effective

Cons: Really there aren;t any cons I can think of

Recommendations to other buyers: I'd really recommend Crashplan to anyone looking for a great endpoint solution.

Truly the worst

Aug 11, 2016
1/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: The offsite onsite model and general approach are great., if only it worked. Support try hard to help, but it's very time consuming.

Cons: Slow and unreliable. Bewildering UI. Update process incredibly complex.

Overall: We've been using the software for 5 years and had numerous problems including stalled clients, corrupt backup archives that the software verified as good until we tried to restore. Many bugs, requiring constant tweaking of servers and clients. In addition, the CrashPlan is very slow. It can take several days to scan a machine if it has lots of files.

Recommendations to other buyers: Avoid

Endpoint Backup Made Easy

Jul 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: Our clients in house are extremely satisfied which makes our IT staff happy. The gut dropping feeling of data loss is no longer around with Code42 being rolled out in our org. Their infrastructure and interface is simple and easy to use on both sides (end users and admins), and can't imagine life without it now.

Pros: Simple interface, excellent support, and the peace of mind knowing that your users are backed up.

Cons: Other than the occasional client crash on computers, everything seems to be spectacular.

Recommendations to other buyers: It hands down the best endpoint backup solution.

Continuous peace of mind and protection

Jul 11, 2016
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: It just runs... You go to lunch, you go into a meeting. Its running. You go on holiday its running. Code 42 platform can be used to backup end point devices throughout the world to your own private server. Code 42's cloud servers or a combination of both. You can specify global settings or individual ones. Customising to the exact level required for you or your business. It can be deployed for a few dozen machines or thousands. It gives us viability on our servers data and endpoint client activities providing more insight than just a regular backup client.

Pros: The client is customisable. It can be deployed silently and is configurable from the machine or can be locked and the configuration done via the server. New abilities allow the user to restore data form their backups if starting again on a new machine. This can aid migrations and ease pressure on facilities. Strong encryption, compression and an easy to use interface make using the client a pleasure. Documentation is very detailed and easy to read and follow along. Code42's support are extremely helpful and pleasant!

Cons: Recent redesigns of the client and server interface have left things confusing. The attempts to make the whole system minimal results in it being more difficult and annoying to use. Some features are difficult to find or too many layers deep now. The interface is also less responsive than the previous versions and often doesn't update for a long period of time. The web interface for the main server does not work properly in Safari which is a big annoyance for us and our users. Code42 seem to be continually changing the name of the product. Crashplan Pro. Crashplan ProE, now Code42 platform. It can be confusing and again frustrating. Code 42's support team are excellent! I cannot praise them enough. However I do not have the same experience with the Sales team, Code42 are after certain customers and in that refuse and do not want to help other customers which has propogated bad will throughout the community that has supported them from a startup.

Recommendations to other buyers: Do it. It is much better than any of the alternatives we have looked at. It is a strong class leading product with a bright future!

Code42 backup - does everything we want

Jul 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Code42 is the complete solution. Our users can be sure they are backed up all the time and no need to worry if a file is deleted. Recovery is quick and the Admin portal is awesome to give us a high level review of all devices, backups, GB's backed up. Thanks Code 42

Pros: Full package. The only solution a company needs.

Cons: None. Code42 covers everything we want in a cloud solution.

Endpoint backup without the endpoint pain

Jun 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: We have several mobile users and if you have ever tried normal backup software you know that it can be difficult. With Crashplan it just sits on the system and does what it does best, backup the laptop. No admin interaction is needed. New version? No problem, auto updates if configured. Users can restore a file by themselves.

Pros: Just works, low admin overhead.

CrashPlan Rocks

Jun 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: CrashPlan is a great backup solution for any company. They provide extremely reliable backups and have a very easy interface. This product has saved us many times from potential disasters when entire folders have been deleted. I highly recommend this to anyone looking to purchase a backup solution for their company.

Pros: Easy of use, very reliable.

Cons: I actually do not have any cons to list.

Recommendations to other buyers: Keep up the good work!

CrashPlan in enterprise orginization

May 06, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We have not had any complaints about CrashPlan over all as a backup solution. It is versatile, easy to use and their support staff is great. We have been pleased with the changes they have made as well. Each new version brings new features that really enhance the software .

Pros: Easy to deploy, easy to use and easy to support

Cons: Still need some work on client side. Just get allot that report they are connecting when they are not. (simple to fix though) Reporting is really the only are they really lack in when it some to the server end

CrashPlan has proved to be invaluable for our organization

May 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We use CrashPlan PROe in a hybrid cloud model with the server in-house and the store points in Code 42's cloud. We moved from local store points to the cloud because the cost made sense and we could stop buying onsite storage as our needs increased. We backup all of our mobile users with PROe and it really has been great for us. The console gives us plenty of insight into which machines are not backing up or having issues. We can control all of the client variables (versions, speed, network interfaces, etc) from the console and push out the setting to our clients individually or by orgs.

Pros: The master console! All settings and controls for all clients are configurable from one console. The reporting is great and gives us great insight as to how much data is on our client machines and who to scold when thier music folder is 500gb. The fact that if one of my Executives is traveling and gets their machine stolen or lost and being able to just download the app and sign in on a new machine and start restoring thier data is AMAZING. We had that happen, Mac stolen in London enroute to a big pitch for new business. He called me in an absolute panic. In a 5 minute phone call we had the data he needed for the meeting restoring to a new machine that he had just purchased at the Apple store, when he left the Apple store he had all of his data back, with 1 FIVE minute phone call.

Cons: In previous versions Java usage was a bit out of control, but they have had that fixed for a few versions now, so no cons at all.

It definitely keeps my boss happy

May 01, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Knowing your data is safe, and your boss is happy is always a good thing. I'm sure without CrashPlan we would have lost tons of data after a bad virus was downloaded.

Pros: Ease of use. Great customer support

Cons: Learning curve is a bit high

Great app at a great price. It just works.

Apr 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We are a nonprofit with many people in the field that don't connect to the domain regularly. So, a standard backup wouldn't work for us. We tried locally attached external storage. The users slowly ran out of room and didn't know how to purge data. We sure didn't want the end user to be able to delete all backups. CrashPlan's central dashboard lets me see who isn't backing up and how much data is backed up. I can control who can delete files and how long the deleted items are stored.

Pros: Central dashboard, on the fly changes to configuration, ability to have multiple configurations for backups. Easy setup and installation.

Cons: Newest version requires local server. Won't work well for our configuration.

Simple, feature rich and user serviceable, a Home RUN!

Apr 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The Crashplan experience has been nothing but great from end to end. From the initial reach out, through the sales process, into implementation; communication was stellar. Everyone was very knowledgeable and nothing was hidden from my view. The software instillation and configuration was easy as expected. Speed and CPU overhead are great. Restores are simple and user serviceable. This has already saved us multiple times in the cases of users deleting files off of their desktops! The dashboard gives us a great overview of what is happening with the software, as well as easy user/PC/Mac maintenance.

Pros: Ease of setup, maintenance, user self restores, AD integration.

Cons: From time to time, the off prem hosted data store goes offline, only a few seconds at a time.

Simply the Best

Apr 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I am shocked by the number of people that do not have any backup whatsoever, and even more shocked when their only backup is a manual "copy from here paste to there every 6 months". Whether you are backing up your family photos, music, documents, receipts or business information, project files and work, you will find Crash Plan to be the best option both in terms of usability and cost. I've personally restored files from crash plan off of backups of computers that I no longer have because they failed, up to 2 years earlier. I back up my whole house. Offsite and every day. It's automated and you only pay around $6 a month so there is no excuse not to do it.

Pros: Peace of mind! I have over 1GB of photos as I am an avid amateur photographer of my kids and other things. I also take lots of video. It's all backed up. All of my tax returns, anything is there backed up. I've had computers die, built a new one and then adopted an existing backup so it doesn't have to redo 500-800GB of data all over.

Cons: It can take some time to initially seed your backup if you have close to 1TB or more. And the connection depends largely upon your internet connection quality. The cons are not a show stopper for me. I might miss one or two files being backed up from time to time until the next day.

Piece of mind

Apr 13, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been using Crashplan for over three years. I really like having the ability to go back to a specific date and time and restore an old copy of a file or entire project. Crashplan Is able to do this with deduplication so the archive size doesn¿t grow exponentially. It is ridiculously fast and easy to restore files. If you are still using tape backups, you have no idea what you are missing. Backing up to multiple destinations is also a key feature. Every time I restore files, I am amazed at how quick and easy it is.

Pros: Once this is configured correctly, it works very well.

Cons: If you do encounter a problem, you will more than likely need to contact support to help you solve the problem. Thankfully, they have support.

Excellent for Education

Apr 07, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Code42's CrashPlan is great for use in Educational environments. We back up our file servers and critical image files. Yes, some people actually still use file servers!

Pros: Ease of implementation Support is awesome Restore is simple Many backup options to choose from

Cons: Some updates are not cumulative. However, if my back up guy would actually read the instructions we'd be better off.

Awesome Backup System with Awesome Pricing!

Apr 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Value for Money

Comments: We utilize Crashplan as ransomware insurance and a quick-and-dirty disaster recovery system. My organization has been hit by floods and hurricanes, and one of my offices is now in a tornado-prone area, so, better safe than sorry. Crashplan is simple, yet powerful, allowing me to ensure I have multiple backups of all of my important files in case something happens, and I've had to utilize it to restore from a ransomware infestation more than once. This system is a lifesaver!

Pros: Great pricing, simple interface, and fast restores. This platform has it all.

Cons: The software gets a little aggressive when first installed and starts automatically backing up the current user's profile. That's great if you're logged in as the end user, but not if you're logged in as yourself on someone else's PC to do the install. It's a quick adjustment in the Backup tab to get the right data though.

Code42 review

Mar 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We are currently using CashPlan across the company. It will solve all the problems with hard drive failures, virus and will make the process easier for users who are getting a computer replacement since we will just need to re-download the data that has been already backed up

Pros: Backs up silently. It doesn't take too much computer resources to run, making it run really smooth. User interface is really simple and easy to use

Cons: The text color use in the user interface log in screen could be changed to a dark black instead of grey, making it easier for users to read it.

Great Product

Mar 31, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Saved my co-workers files! Would recommend every company use this! Restored a file that was very important to the company. Without this we would have been out of luck

Pros: Ease of use. Anyone can install and set it up. Saved my co-workers files! Would recommend every company use this!

Solid Product

Mar 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We use Crashplan to protect our managers and C-Level execs and it has been a great experience thus far. The key feature that sold us was the continuous backup (rather than relying on a schedule). My users are all highly mobile, and trying to protect their data with a fixed schedule would have been a fiasco. The app runs in the background, and its managed by our on premise crashplan server (which is a no-cost option). It's dead simple yet very effective.

Pros: Great UI Easy to Manage Continuous backup On Premise server (if desired, public cloud is the default)

Cons: none that i think of at the moment.

CrashPlan is worth your time and money

Mar 29, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I'm going to keep this short because everyone needs a good backup plan. For remote backups, I highly recommend CrashPlan. Their rates are reasonable, the software more or less easy to set up and use, and the value provided it absolutely worth the cost.

Pros: Off-site backups, easy backups and restore

Cons: May take time to upload/download files based on internet speeds and amount of data being transferred

CrashPlanPROe

Mar 28, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support
5 / 5
Value for Money

Comments: It is a great way not just to keep our corporate data safe but also its integrity. Easy for IT to perform task from the admin console without to contact the end user.

Pros: Great Admin console, easy to assign privileges among users, create OU's

Cons: The support documentation can be overwhelming for the huge amount of information

CrashPlan rules!

Mar 24, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Comments: CrashPlan is easy to implement, has saved us many times with file recovery and their support and training are top notch. They really know how to run a successful business and to support others.

Pros: Excellent backup and recovery tools. Their support team is always there, just a chat or phone call away. The product is easy to use. It's cross platform which makes it easy to use and implement.

Cons: It's a deep program so there are still things I haven't discovered. Takes awhile to use to optimum capabilities.

Excellent backup engine for any platform.

Mar 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The CrashPlan architecture allows versioning, continuous backup on OS X, Windows, and Linux desktop clients, and Code42 offers PROe private cloud servers for each of these platforms as well. I've used CrashPlan PROe (private cloud server with standard CrashPlan client) for three years, in multiple small business settings. It's a five star product, with five star support, but a few small but persistent browser compatibility issues, and one major licensing problem, keep it from earning all five stars from me.

Pros: Installing, maintaining, and updating the PROe server is trivial on both Debian Linux and OS X. (One-click updates directly from the administrative console would be a nice addition, since locating update files on the Code42 site is not as quick as it perhaps should be, but that's a minor nuisance). Likewise, installing and configuring clients is fast and easy, and once the client software is installed on a workstation, the administrative console allows control of all client settings, saving legwork. Client access can be restricted to ensure that backups are not interrupted, and CrashPlan PROe has a complete set of legal hold tools available in a separate administrative interface should your organization require them. The client is lightweight and offers good granular control over bandwidth use. The server is extremely flexible, allowing any number of storage points on any number of running servers, even across server platforms, and the CrashPlan architecture further allows any client to be delegated as a storage point for other clients, in the case of, for instance, a satellite office scenario, disaster recovery, or server maintenance.

Cons: The only real operating nuisance I've encountered is browser incompatibility with the otherwise lovely administrative console, which does not scale properly for Mobile Safari, and which presents a baffling "server disconnect" message on Safari for OS X. On the desktop, one can simply use Firefox or Chrome, but a proper mobile Safari theme--or even the ability to permanently eliminate the client download prompt when accessing the console from a mobile browser--would be a huge improvement for those of us who do an increasing amount of our admin tasks from our mobile devices. The ugly is that this wonderfully designed, private cloud backup system, which was once my first choice for small business clients, is now available only in packages of 25 licenses and up. Not only does this make no sense from a supply side¿Code42 incurs no storage or infrastructure overhead from private cloud backup, so one would think they would prefer to sell these licenses¿but it arbitrarily shuts out small businesses from a product which is otherwise perfect for the small business use case, forcing these businesses, often creative firms which generate multiple gigabytes of new data each hour, to rely on Code42's public cloud product (try uploading 2 terabytes on virtually any broadband connection in the US) or, more realistically, to look elsewhere for onsite backup solutions. I used to recommend CrashPlan PROe to all my small business clients. I can no longer do so, not because the product is not excellent¿it is¿but because Code42 literally will not sell it to them if they can't buy 25 or more licenses. The mind boggles at whatever bean-counterish logic led to this decision, which both locks small businesses out of an otherwise ideal product for their needs, and amounts to Code42 throwing away all potential revenue from those in the small business sector who cannot rely on public cloud backup alone. I'd encourage small businesses and consultants working with small business to contact Code42 anyway, and put some pressure on them to revise this policy. CrashPlan PROe is otherwise as close to a perfect product as I have seen in the last ten years of IT, and it is simply foolish to refuse to sell it because a client has a smaller budget or smaller needs.

Great way to back up your stuff

Mar 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have used Crash Plan for several years now. I started out with just the free version backing up to a friends computer. I found it super helpful to back up to the cloud and have access to all of my files from my phone, or any machine I logged into. I back up my parents computers to my own machine and the cloud as well. It is super easy to use and sits in the back ground without needing any special attention. I also like the backup reports I get in my email every week and special reports when a certain machine hasn't been able to back up in a while.

Pros: Easy to use. Allows me to back up to any location for free. Has a cloud backup solution that is excellent. I have saved my three terabyte hard drive twice in the last 2 years. Unlimited cloud storage when paid for.

Cons: It is sometimes a resource hog. The interface feels a bit clunky and out of date.

We love CrashPlan!

Mar 21, 2016
5/5
Overall

Comments: We have been using CrashPlan for several years and it is a great piece of software. Emergency restoration of lost data is fast and simple. We love it. I really don't have any complaints about CrashPlan to date. Everything has been smooth and restorations are fast and easy. I'd recommend it to anyone with important data that you can't afford to lose (everyone!).

Pros: Great software. Fast and easy restoration.

Cons: No real issues to date.

One of the best backup software

Mar 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
3 / 5
Value for Money

Comments: Because your data is very valuable, you need to take care of how you handle it. You want to secure your computer, with password and encryption, but you also want to make sure you won't lose anything. Your computer may be under warranty but if the hard drive break, you will lose all your data. You may receive a virus, delete a file by mistake, or overwrite the wrong version of a document. But, if you are not an IT pro, you don't have much options. Crashplan is so easy to use, that anyone can go on the website, purchase a subscription, and install the software, in minutes. If you manage your company, you can have a business account and manage your employee data, without any specific knowledge. Finding an online backup software is easy, but one that you can leverage from a single user to thousand of user, from personal to a large corporation, Crashplan is one of the best.

Pros: Schedule Versioning Remote Recovery End-User management Bandwidth Management Encryption Easy-of-User

Cons: If you have to pay 120$ per computer per year, you may look at alternative that gives other features. Sometimes, Dropbox is enough.

Super Simple Backup with Enterprise Features

Mar 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We've been using Crashplan PROe for 4 years now to backup anything and everything that we deem should be backed up on end user workstations and non-critical systems. Critical systems are backed up by a different system that pushes offsite, so Crashplan is our 'everything else' solution, and it is amazing for that.

Pros: Restores are incredibly simple and intuitive, they're almost fun to do. I LOVE when someone gets hit with ransomwhere (how sad is that?), and I put their files back with a click. Management is simple, it's almost a set-it-and-forget-it program. The few times we have had to reach out to support, they have been prompt in their responses and always give a full response with an explanation and resolution instructions.

Cons: I don't have much criticism here, other than maybe lower the per-license cost a little more so that I can pick up more user licenses in my existing budget.

Code42 CrashPlan; keep your data safe.

Feb 25, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Comments: In higher education, students are reliant upon the ability for the faculty and staff to produce and support a quality product, which is their education. In order for this to happen on a consistent basis, the staff and faculty must be able to do their jobs. Data must be available all the time. But in the real world, the ongoing battle rages between those on the outside who have a desire to disrupt work with the motivation of making a profit at other's expense. There is also the battle of hardware failures, and user errors to name a few. There is so many ways to lose data, it's amazing we are able to accomplish anything at all. Enter Code42 CrashPlan. We started using this product several years ago. We started using this product several years ago. We were on a tape backup system that honesty was a poor excuse for data backup. From request to recovery was at least an 18-hour turnaround time. And recovery was a crap shoot at best. With Code42 CrashPlan, turn around is only limited by the amount of data being recovered. The more data to recover, the longer it takes to download. And 95% of the time, recovery is completed in 30 minutes or less. There have been times we were hit by ransomware viruses, but because of CrashPlan, the encrypted data was replaced in a matter of a few short hours. So we are extremely pleased with CrashPlan. We have it deployed to over 1000 machines including some servers. Training users was not a problem. The software uses very little resources which is always a plus.

Pros: Reliable backups, not dependent on platform. Peace of mind. Easy data recovery 24/7. It in your hands and in your control.

Cons: Not cheap, but well worth the expense.

Crash plan

Feb 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been using crash plan for years, in both my personal life and my business life. Small business to setting it up for nasa. Ease of adoption and day to day use along with guaranteed encryption that all can't be beat

Pros: I have never had a data loss under crash plan, or a single user that could not use it to its fullest.

Cons: initial backup is time consuming

CrashPlan is King

Feb 17, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using CrashPlan for almost 3 years now and it continues to impress as an endpoint backup solution. The true beauty of it lies in its stealth, simplicity and reliability. The easiest way to get end users on board with new technology is with technology that is invisible to them. Some of our users ask periodically if the backup is even running because they don't see anything. This is music to the ears of IT professionals. For around $1/week per user, you can't beat the quality, reliability and the value of CrashPlan PROe. The latest versions (5.x) are rolling out many new capabilities that we are excited to take advantage The home version works just as well for your personal devices, too.

Pros: It does everything it claims to do, and it does it quickly, quietly and seamlessly. The administrative console is easy to use and navigate. After the environment is up and running, maintenance and administration is minimal.

Cons: There is an occasional delay in responses to online tickets, mostly due to time zone differences depending on who picks it up. Phone support is faster if you cannot wait.

Submarined purchase pays out.

Feb 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Originally purchased by a single department to address their own specific needs, the ease of use, management, and reliability earned it a spot as a central service offered up to all departments.

Pros: It just WORKS, what more needs to be said?

Cons: Tech support, should you need it, actually answer's their phones so you can't sit around and play games all day while waiting for a call back.

Simple Backup for Mobile Endpoints

Feb 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We purchased CrashPlan to replace our deployment of Retrospect for backing up our mobile fleet. Utilizing a VM in our infrastructure, we deployed the CrashPlan server in no time, and had our endpoints backing up to our private storage in no time. The added benefit of being able to customize the installer on our Mac computers, allowing us to deploy using Active Directory credentials and to utilize our JAMF Casper solution to deploy and manage was a huge plus. The CrashPlan agent runs silently in the background and does not take up a lot of compute cycles, so our users never know it is running. Backing up endpoints when they are away from the office makes CrashPlan the ultimate solution for us.

Pros: Easy install, strong filtering of files to prevent backup of non-critical files like MP3 files, and an easy to use GUI for the end users to pull their own restores.

Cons: I cannot think of anything off the top of my head.

Best Backup Solution I've Found

Jan 15, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support
5 / 5
Value for Money

Comments: I have personally been using CrashPlan for the past few years after testing the "share to friend's feature". I liked what I saw, did some research, and decided to jump. It was money worth spent especially for the peace of mind it brought for protecting my files, pictures, and music. Little did I know that not long after purchasing a personal subscription to CrashPlan, my employer decided to purchase PROe. As an IT technician, I was part of the initial rollout so that we could evaluate it for the rest of the organization. A couple of years later and we are still using it and rely on it to backup every computer assigned to a full-time employee. On multiple occasions, CrashPlan has been there to restore data during catastrophic issues. Hard drive failures, not a problem. CryptoLocker, no sweat. We even use it for new computer deployments and just have the end user download their backed up data and then adopt their former computer¿s backup. Everything just seems to work. Lastly, Code42 support has been great to us. They are quick to respond to questions or concerns. I cannot recommend CrashPlan highly enough.

Pros: Fast, reliable backups. Easy to restore in times of failures or upgrades

Cons: Backing up to or from network drives could be better. It only really works well when installed in a multi-user environment.

CrashPlan PROe can save your sanity

Jan 13, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Good backups are good security! Code42's CrashPlan arrived on the scene for our company just days after ransomware "ate" the desktop of one of our administrative assistants at a remote location. We weren't able to save that desktop data, but we wanted it to be the last time an admin loses so much work in a single incident. Since then, we have quietly rolled out CrashPlan to our top tier admins who support our Leadership and Executive teams to great effect. We feel the IT department should be either invisible or making lives easier, and CrashPlan allows us to do both! We promoted it as a productivity tool, allowing tech support to have some of our busiest users back up and running in mere minutes after an incident, rather than hours or days.

Pros: CrashPlan is easy to deploy, and easy to set up. It provides a fantastic sense of reassurance to some of our most sensitively-placed users with a nearly invisible roll out. We want everyone to save their work to the shared drives - but if they don't, CrashPlan is there to save the day.

Cons: On the back end, we had some issues getting invitations pushed out to users, and we found it was easier to use our own deployment tool. We also had an issue with password resets on the dashboard for our admins, but we resolved that by having it use LDAP to authenticate.

CrashPlan for the Enterprise

Dec 26, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Code42 has done a fantastic job creating a solid enterprise product that is easy to use, transparent to the end-users, and backed by a company that takes an active interest in the input of their customers. Even with the trend of moving data to the cloud, end-point backup remains a critical necessity in the modern end-user computing environment. Systems fail, users delete data, users switch computers and things still go wrong and make backups a necessity. CrashPlan is equally useful for file recovery or simply moving a user to a new computer. Client backup products are not always without impact to end-point performance. CrashPlan's interface is simple and easy to use. Virtually no training is required for both end-users and administrators. Granted that backup is not an overly complicated process, but CrashPlan has refined the process better than the competition. Whether using the on-prem or off-prem option, CrashPlan provides security and stability for your company's critical data. My only real criticism with Code42, is that in the last year they have not focused sufficiently on the development of CrashPlan. I feel like they made a poor choice to focus too much on SharePlan, which was not something that was critical to their core business. CrashPlan is also a bit behind the curve on features related to legal hold and e-discovery, but they are trending in the right direction. The best part of CrashPlan is that is just works. Its a solid, well-written product with great support that give users a sense of security about the data that keeps the business working.

Pros: Easy to use Easy to administer Minimal impact to end-user performance

Cons: Code42 should focus more on the core business and less on additional offerings Legal-hold e-discovery capabilities are still immature, need more focused development

CrashPlan ProE: Great Product

Dec 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I have been using CrashPlan for the past 18 months and it has been nothing short of great. It has helped out users both in catastrophic events as well as scheduled PC upgrades. It was fairly straight forward to set up, spend about an hour with an Code42 engineer getting it set up and haven't had to make a change besides regular software upgrades.

Pros: Easy to use, set and forget with clients

Cons: My only gripe is that archive maintenance does use client resources for a short bit of time.

Does its job efficiently and quietly

Dec 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Been a personal customer for years and at work, this product has saved me many times from customer's mistakes and malware infections. I really like how it stays in the background so that my customers don't get excited about annoying popups, etc that other products use for marketing, etc.

Great software

Dec 11, 2015
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
5 / 5
Value for Money

Comments: This is a great cross-platform backup solution. We use it to backup Windows servers, Linux Servers, and Mac desktops. With unlimited storage and the ability to store backup data in multiple locations. On top of that it takes care of all the encryption for you.

Pros: ease of use, unlimited storage, cross platform

Cons: restores from cloud can be slower then on prem, uses java

Crash Plan

Dec 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love the ability to integrate it into LDAP. The ease of use for deployment of the application to a laptop and or desktop is seamless. The dashboard is very easy to use and has useful information right on the main page. Customer service is amazing with Code42.Everyone is very willing to help and is very professional. They take pride in their product and see this as a value.

Pros: Simple and effective solution, no needs to worry about storage overhead.

Cons: None so far! We love Crash Plan.

Only Backup you need

Dec 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have used this at home for a few years now and just moved over to it at work. I have to say its the best backup and cheapest backup solution we looked at.

Pros: Easy Setup Easy Restores Unlimited Retention

Cons: None that I can think of

CrashPlan ProE

Dec 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love the ability to integrate it into LDAP. The ease of use for deployment of the application to a laptop and or desktop is seamless. The dashboard is very easy to use and has useful information right on the main page.

Pros: Low overhead of the desktop application. I love the fact that it just backs up on a set schedule and can be throttled so that it does not use a lot of bandwidth.

Cons: Not available for IPADs yet. As we have users that only have IPADS their data is not able to be backed up at this time. Have to resort to using ICLOUD.

CrashPlan ProE

Nov 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have used Crashplan for about 1.5 years now using an on-premise appliances supplied by code42. Our previous solution was Connected Backup which the backup portion would work fine. We started running into issues on restores of compressed files (.pst and .zip) mostly. Since we have implemented crashplan we backup around 6500 devices and average about 1.7TB of data restores per month. Additionally 96% of these restores are all self-service.

Pros: 1) fast roll out. We rolled out 2800 users in about 3 weeks time without issue. 2) ease of setup and expandable. 3) tie into AD. 4)continuous backup 5)Customer Champions are awesome

Cons: 1) Reporting out of the box lacks. But the Ties to the API using Splunk is a good substitute.

Code 42's Crash Plan is company that truly looks out for your company and you.

Nov 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have used this service for over a year. It has saved us alot of headache and stress for when we have needed to retrieve our employee's records from a laptop possibly crashing, being stolen or from user error. This software is a one stop shop for all of your back up needs.

Pros: The simplicity of using the software is amazing. The customer support is there 100%. They are constantly looking to improve their product from those of us who utilize the software. Not many companies out there that actually listen to the end user. Code 42 does.

Cons: Truthfully some look at the pricing as an issue. For the quality service they offer it is well worth the price and then some. Knowing that important data has been backed up and not losing it is priceless.

CrashPlan is amazing!

Nov 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using CrashPlan for over a year now. I love this product! It is so easy to install and is very user friendly. We have used it several times to retrieve lost files from a crashed computer.

Pros: The best feature is the ease of use.

Cons: I have not seen any cons to this product in my uses.

Simple and Dependable

Oct 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I started using CrashPlan in my home, years ago. Convinced management to purchase the Enterprise version about a year ago. Many of our users are faculty with laptops. We use CrashPlan PROe Cloud to backup their user data, whether on campus or off.

Pros: It is a wonderful relief to know that user data can be backed up to or restored from the cloud from anywhere there is an internet connection.

Cons: None that I have experienced.

Best in Class

Oct 19, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Comments: CrashPlan was brought into our company to backup our VIP users with extremely confidential and critical data. It was a replacement for SOS backup which was simply terrible, so it would be easy to replace and be happy with any product. However CrashPlan blew us away with their Admin console , ease of use and not to mention their leader in class customer service. Would recommend to everyone. Home all the way up to enterprise

Pros: Administrator console Highly customizable Reliable Ease of use for users & Admins Deploying was a breeze Best in class customer service.

Cons: None so far. Will report back if anything changes but I doubt it

Crashplan is Tremendous

Oct 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: CrashPlan succeeds at being incredibly efficient and reliable. This is the opposite of bloatware. It's almost too good to believe, so be a skeptic and give it a try. That's all the convincing you will need.

Pros: Super efficient, quick, easy on resources

Cons: Could be a penny cheaper. Sorry, just can't think of much.

Enterprise feature set, mid-market ease of use

Oct 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Easy to deploy and manage. Minimal learning curve. End user adoption not a challenge. Works as advertised.

Pros: Enterprise class features like (Active) Directory integration and storing encryption keys on-site while using cloud backup. The product works as advertised and our end users like which means they use it which means our data is safe. The reporting allows us to be sure - imperially - that backups are current.

Cons: There is a cost and the pace of updates means your ops team will upgrade multiple times per year. While they are painless, they still require attention to perform and ensure stability.

Great App and worth it

Sep 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using Crashplan now for 3+ years. It has taken very little time to maintain and it just works. We have about 80 accounts on it backing up close to 160 devices. We also use it to back up our file servers. We still back up to tape, but it is a lot quicker to restore a lost or deleted file from within Crashplan than it is off the backup. We typically use it on all our Mac and PC laptops and the users don't even know it is in the background working. Great tool.

Pros: Very easy to set up. You can set it up and almost literally forget that it is there. It odes what it says it does and it does it very well.

Cons: I wish they would find a way to have this Crashplan as an app that would back up your iPhone or Android device.

CrashPlan Review

Sep 18, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: CrashPlan has helped D+H provide a great solution for backing up their executive systems. If a system is ever lost or infected with malware I always know their data is safe. I can restore data at any time and I have no worries for the executives that their files are safe!

Pros: Excellent easy to use software and also very secure.

Cons: None that I have found.

Complete software

Sep 17, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: With crash plan, we have been able to do everything from end point backup to new system roll outs. Primarily, we use this as a client backup and in the 12 months we have been using the software, there has not been a single case of a user not being able to retrieve a backed up file.

Pros: The best part has to be the ease of use from the user end. In higher education, we often deal with people that are used to doing the same thing in the same way over and over, but Crash plan was easy to adopt and integrate with our existing systems.

Cons: Some of our existing users had personal crash plan accounts before our institution wide rollouts. In a perfect world, we would have been able to merge these accounts with their new institution accounts.

A great tool for endpoint backup and recovery

Sep 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: CrashPlan form Code42 is a great tool for endpoint backups and recovery. we are a manufacturing company operating 12 locations world wide. We have this software in place on over 100 computers. We have it deployed in 4 countries, primarily to mobile users. Previously we had issued external hard drives to users to complete backups either in office or at home. We found most of the users were carrying the drives with them and if the laptop was stolen so was the drive.

Pros: Quick backups every 15 minutes with the ability to configure backup frequency. Backups are completed to data centers around the world based on geographic location. light weight clients that are automatic so there is no user interaction for backup to complete. Easy to understand restore function that allows users to restore their own files. Central control function on our in house server and in house retention of encryption keys. Great customer support with amazing setup assistance.

Cons: None that we have found yet.

Terrific Solution!

Sep 17, 2015
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support
4 / 5
Value for Money

Comments: We tried other solutions¿ they claim to backup well, but underperformed when trying to actually restore lost data. CrashPlan delivers the goods when it comes time to restore. Our Help Desk has fewer requests for restores from our internal servers¿users are empowered to self serve.

Pros: Very minimal amount of time allocated to managing the console. Users can self support by doing restores themselves. The mobile App. This adds so much value. There are many use cases for this that we haven't even thought of yet. Makes easy work of migrating to new hardware.

Cons: Large installations can get pricey. Phone technical support can get busy and require a call back.

Just buy it. You can thank me later.

Sep 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've been using Crashplan - both the home and Enterprise versions - for a couple of years. It just works. Backups are painless, restores are quick and they have quite possible the best support I've ever encountered. Updates are smooth and we've never had a problem with them.

Pros: Fantastic support. In over 30 years in IT they have possibly the best support I've seen. Everyone is friendly and VERY knowledgeable.

Cons: You actually have to buy the product. If it was free...

Great protection, easy to use, and it just works.

Sep 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using CrashPlan for years and it has yet to fail us. The whole product is very easy to use, and setup. It's low maintenance, and the backups just work as they should. Restores are quick and easy with a variety of options for restore from directly to the client or via web and file system. The support team is great!

Pros: Reliable, easy to use and maintain. Customer service.

Cons: None that we have found.

Great product

Sep 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've been using CrashPlan on about 45 endpoints for the last year or so. It has been very reliable and does exactly what it says it does: backs up your files. I rarely have any issues with their software or the backup process.

Pros: Ease of setup. Scheduled backup reports. Simple licensing model.

Cons: The only real issue I have is that restores have to happen over the internet -- there is no option to have a hard drive shipped to your location. I am using the MSP platform with CrashPlan PROe.

Great Product, Amazing Customer Service

Sep 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This product works great. Back ups occur without VPN dependency, and after the initial back up set, are completely unnoticed. The settings are fairly granular, and the Customer Champions are super helpful with any questions on set up, or maintenance. Code42 is very committed to it's customers, and actively seeks input on issues with it's current versions, as well as suggestions for upcoming releases. The variety of backup storage options, should suit any situation.

Pros: I can't say enough about how good the customer service is for this product! The free server application, and unlimited cloud storage work great for our organization

Cons: Setting bandwidth caps to the organization, rather than the users would be helpful, but it's a pretty minor issue.

CrashPlan Saves Many Headaches

Sep 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We replaced another vendor's product with CrashPlan a couple of years ago, to overcome VPN dependencies, lack of frequent backup, and to get rid of all of our old in-house infrastructure. CrashPlan has been a stellar performer and our customers are extremely happy!

Pros: 1) Internet-based backup 2) ability to set backup frequency and retention policies 3) customer service is outstanding.

Cons: Built-in reporting lacks a little.

Great Product

Sep 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: My company has used Code42's CrashPlan Pro for several years and we could not be happier. Backup an restoration of end user data has been seamless and without fault.

Pros: Ease of use from an Admin and End User point of view, deployment is easy, backups are accomplished without fail. Time saved in reinstalling user data is almost immeasurable.

Cons: With any product it seems the biggest issue is End User error. While the issue is not with the product itself, it is end users either backing up everything on their machine or not saving data to folders that were specified.

Data protection in an enterprise enviroment

Sep 16, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Comments: My university has been using Code 42's CrashPlan for nearly 2 years now and the system just keeps getting better and better. The software is a fantastic tool that we put on every single staff and faculty machine to ensure data protections for the inevitable loss of data do to theft, hardware failure, or human error. Thanks to this software we are able to manage all of our user accounts though a cloud based console that give us the ability to make changes to machines that are being backed up as well as monitor the users to ensure consistent backups are being done. This give our IT department a since of security when it comes to data protection. We can restore data at a moments notice whenever needed thanks to this product. The only down side is that when using a cloud based server as opposed to a local server the restore process can take days for anything over 20GB. We had a user with 250GB that needed to be restored and the process took 7 days to get the data back. I understand the limitation when using the cloud based option but it would be nice if the restore speed could be increased a little. Aside from that one issue though the software performs at the level of security and coverage needed for an enterprise environment.

Pros: Security, Ease of use, Customer Champions,

Cons: Restore Speed can be a little lacking