# Page 10 | CrashPlan Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is CrashPlan the right Backup solution for you? Explore 249 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/145112/CrashPlan/reviews

---

CrashPlan

4.4 (249)

[View alternatives](https://www.capterra.com/p/145112/CrashPlan/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 10 - Reviews of CrashPlan

## Showing most helpful reviews

Showing 226-249 of 249 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HT

Heidi T.  
systems administrator  
Information Technology and Services  
Used the software for: 1-2 years

### "Workstation backup software"

April 17, 2019

5.0

Pros

Very easy to use. Users are able to restore lost documents without having to create a support ticket with IT.

Cons

Deployment of updates has been inconsistent in the past causing some issues with users. Support was able to resolve the issue.

Review Source

Joshua T.  
  
  
Used the software for: I used a free trial

### "We love CrashPlan!"

March 21, 2016

5.0

We have been using CrashPlan for several years and it is a great piece of software. Emergency restoration of lost data is fast and simple. We love it. I really don't have any complaints about CrashPlan to date. Everything has been smooth and restorations are fast and easy. I'd recommend it to anyone with important data that you can't afford to lose (everyone!).

Pros

Great software. Fast and easy restoration.

Cons

No real issues to date.

Review Source

VR

Verified Reviewer  
Knowledge Manager/Technical Support Specialist  
Accounting  
Used the software for: 1-2 years

### "Does its job efficiently and quietly"

December 12, 2015

5.0

Been a personal customer for years and at work, this product has saved me many times from customer's mistakes and malware infections. I really like how it stays in the background so that my customers don't get excited about annoying popups, etc that other products use for marketing, etc.

Review Source

BB

Bryan B.  
IT Admin  
Airlines/Aviation  
Used the software for: Less than 6 months

### "CrashPlan"

April 25, 2019

4.0

Overall I think it's a great price and great product. Once setup, runs quietly and consistently in the background. Unlimited data space is outstanding. Nice to know it's there if you need it

Pros

Easy to setup Unlimited Data Very Affordable backups run smoothly Version control

Cons

Seemed to take a lot of system Resources after installation and original backup causing system to run slower

Review Source

VR

Verified Reviewer  
Private Cloud and Storage Services Administrator  
Higher Education  
Used the software for: I used a free trial

### "Submarined purchase pays out. "

February 8, 2016

5.0

Originally purchased by a single department to address their own specific needs, the ease of use, management, and reliability earned it a spot as a central service offered up to all departments.

Pros

It just WORKS, what more needs to be said?

Cons

Tech support, should you need it, actually answer's their phones so you can't sit around and play games all day while waiting for a call back.

Review Source

CT

Caleb T.  
Photographer  
Photography  
Used the software for: Less than 6 months

### "So much functionality, bad execution."

October 16, 2018

3.0

So many things I want to like but it isn’t done well.

Pros

So many great features like throttling and onsite backup and cloud backup and a ton more. Options!

Cons

The execution on all of the features isn’t great. It’s very comlicates to use and super slow to upload large amounts of data on normal internet speeds with no option to get it done faster.

Review Source

AH

Autumn H.  
Photographer  
Photography  
Used the software for: 6-12 months

### "Not for dummies"

December 2, 2019

3.0

For the time I had an account I never used it because it was frustrating and difficult to figure out HOW to... after I quit, the customer support was good at reaching out to me to ask why.

Pros

If I could have ever gotten it to work, I’m sure it would have been a great asset.

Cons

I could never figure it out and didn’t have the time to try to learn.

Reason for choosing CrashPlan

External hard drives can get lost, stolen, or fail

Review Source

TY

Tony Y.  
IT Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Easy to use"

January 28, 2019

4.0

Pros

1\. Simple user interface for backups 2. Very cost effective solutions for backups 3. Restores are easy to manage

Cons

1\. Resource intensive, memory hog, especially if backing up huge amounts of data.

Review Source

Andy K.  
Manager, Internal Systems Support  
Information Technology and Services  
Used the software for: I used a free trial

### "CrashPlan Review"

September 18, 2015

5.0

CrashPlan has helped D+H provide a great solution for backing up their executive systems. If a system is ever lost or infected with malware I always know their data is safe. I can restore data at any time and I have no worries for the executives that their files are safe!

Pros

Excellent easy to use software and also very secure.

Cons

None that I have found.

Review Source

VR

Verified Reviewer  
Analyst  
Hospital & Health Care  
Used the software for: 6-12 months

### "Streamlined, Simple Security"

August 22, 2018

5.0

Pros

The design and implementation is spare, simple and intuitive. The backup is easy to perform, which means it gets used, which is the whole point.

Cons

There is no virtual machine support yet, but is a long asked-for feature.

Review Source

VR

Verified Reviewer  
System Administrator  
Telecommunications  
Used the software for: Less than 6 months

### "Great Product"

March 31, 2016

4.0

Saved my co-workers files! Would recommend every company use this! Restored a file that was very important to the company. Without this we would have been out of luck

Pros

Ease of use. Anyone can install and set it up. Saved my co-workers files! Would recommend every company use this!

Review Source

MM

Michael M.  
IT System Administrator  
Defense & Space  
Used the software for: I used a free trial

### "CrashPlan, the leave it and forget it backup solution. "

September 16, 2015

5.0

My company has been a user of CrashPlan Pro for 8+ years. In those years, I can only recall a handful of times that I've had to touch the admin or user side of Crashplan. Once the server was running and the policies were defined, clients were able to backup to the server right away. The admin and client UIs are really intuitive. I've had such a good experience with the product that I've recommended it to friends\\family and local businesses.

Pros

Intuitive admin and user UI which makes backup and restoration a breeze. The client application is unobtrusive. There's really not much more to say except that the product is excellent!

Cons

None that I know of. I only wished that the Crashplan Pro Enterprise Cloud solution was cheaper!

Review Source

VR

Verified Reviewer  
ITS - Support Analyst  
Higher Education  
Used the software for: Less than 6 months

### "CrashPlan"

January 4, 2017

5.0

CrashPlan is a great product and is so easy to use. I haven't been using it long but it already has saved me several times when backups of data are needed to be restored. Highly recommend.

Review Source

JB

Jacques-Yves B.  
Informaticien  
Information Technology and Services  
Used the software for: 1-2 years

### "null"

September 14, 2016

4.0

Review Source

KK

Keith K.  
Technology Support Manager  
Primary/Secondary Education  
Used the software for: I used a free trial

### "CrashPlan rules!"

March 24, 2016

5.0

CrashPlan is easy to implement, has saved us many times with file recovery and their support and training are top notch. They really know how to run a successful business and to support others.

Pros

Excellent backup and recovery tools. Their support team is always there, just a chat or phone call away. The product is easy to use. It's cross platform which makes it easy to use and implement.

Cons

It's a deep program so there are still things I haven't discovered. Takes awhile to use to optimum capabilities.

Review Source

VR

Verified Reviewer  
Senior Systems Engineer  
Real Estate  
Used the software for: Less than 6 months

### "Crash Plan"

December 10, 2015

5.0

I love the ability to integrate it into LDAP. The ease of use for deployment of the application to a laptop and or desktop is seamless. The dashboard is very easy to use and has useful information right on the main page. Customer service is amazing with Code42.Everyone is very willing to help and is very professional. They take pride in their product and see this as a value.

Pros

Simple and effective solution, no needs to worry about storage overhead.

Cons

None so far! We love Crash Plan.

Review Source

GW

Genevieve W.  
  
  
Used the software for:

### "Great back up plan"

February 10, 2017

5.0

We have used CrashPlan for several years. So far we have been fortunate not have needed to use it to reinstall, but it's good to know it's there if we do. I don't even have to think about it. It runs in the background. I get an email report every so often telling me the status of each computer and if it has been successfully backed up or if it needs to be. I haven't had to deal with Customer Support, at least not in years, so I supposed that earns a 5-star rating!

Review Source

VR

Verified Reviewer  
IT Specialist  
Defense & Space  
Used the software for: Less than 6 months

### "This is great software "

September 16, 2015

5.0

I have had the Pleasure of getting to use this software over the past few month and I really like it. It has helped me out on tons of projects and task in my line of work. It is very easy to use and our clients love it too. We are allowed to set up a clients machine in no time and show them how to effective this tool has been for us.

Pros

Easy Great Customer Service Works very well with minimal issues

Cons

I have yet to find any.

Review Source

AG

AJ G.  
Information Security Officer  
Information Technology and Services  
Used the software for: 6-12 months

### "null"

November 12, 2015

4.0

Review Source

RA

Reid A.  
  
  
Used the software for:

### "Reliable lifesaver with straightforward tools"

December 8, 2016

5.0

Crashplan has saved me multiple times, and makes it extremely easy to jump online and download a file that you either lost, or need a backup file for. We almost lost our core accounting company file, and I was able to recover an earlier version of the file in minutes. The setup took no time at all, and I get regular updates every time something is backed up. Love having this product keeping our information safe in the background.

Review Source

DM

Douglas M.  
  
  
Used the software for: Less than 6 months

### "Code42 backup - does everything we want"

July 5, 2016

5.0

Code42 is the complete solution. Our users can be sure they are backed up all the time and no need to worry if a file is deleted. Recovery is quick and the Admin portal is awesome to give us a high level review of all devices, backups, GB's backed up. Thanks Code 42

Pros

Full package. The only solution a company needs.

Cons

None. Code42 covers everything we want in a cloud solution.

Review Source

VR

Verified Reviewer  
Data Center Technician  
Defense & Space  
Used the software for: I used a free trial

### "5 Star Client-side Backup Option"

September 16, 2015

5.0

This is one of the best Client-side backup solutions around. Easy to install and even easier to administer. Set it and forget it.

Pros

Ease of install; Helpful Support; Simple yet effective layout

Cons

Can get a bit more pricey scaling up backup data size

Review Source

LCC

Leah CR C.  
admin officer  
Information Technology and Services  
Used the software for: 6-12 months

### "code42 crashplan"

October 30, 2019

3.0

Pros

backing up of all information on my machine

Cons

at times i think it does not back up information continually

Review Source

CH

Chris H.  
  
  
Used the software for:

### "Rock solid!"

February 23, 2017

5.0

I graduated from one of the "big guys" that took literally months for the initial backup. Crashplan is fast, reliable and solid. I sleep better knowing our computers are backed up.

Review Source

Similar Products

Featured