# Page 7 | CrashPlan Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is CrashPlan the right Backup solution for you? Explore 249 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145112/CrashPlan/reviews --- CrashPlan 4.4 (249) [View alternatives](https://www.capterra.com/p/145112/CrashPlan/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of CrashPlan ## Showing most helpful reviews Showing 151-175 of 249 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mark H. Network Systems Administrator Higher Education Used the software for: 1-2 years ### "Simple and Dependable" October 29, 2015 5.0 I started using CrashPlan in my home, years ago. Convinced management to purchase the Enterprise version about a year ago. Many of our users are faculty with laptops. We use CrashPlan PROe Cloud to backup their user data, whether on campus or off. Pros It is a wonderful relief to know that user data can be backed up to or restored from the cloud from anywhere there is an internet connection. Cons None that I have experienced. Review Source Michael S. Co-Founder Media Production Used the software for: 1-2 years ### "Good price for backup" April 24, 2019 4.0 It was easy to install and manage a couple of computers. The price did go up after a few months of me using it but compared to other services it is still very affordable and a good option if you're looking to protect your data with backup and not really "storage". Pros Crash plan lets you back up all of your files from a computer and limits based on computers instead of data. So I can backup my video editing machine (terabytes of data) for a great price. Cons I can't find a good way to access my backups. It isn't really a cloud service or a way to access files from other places or store previous versions of files like other services like iDrive it Google drive, it's basically what the name says, a plan for if your computer crashes. Review Source VR Verified Reviewer Member Law Practice Used the software for: 2+ years ### "Great product" October 30, 2018 5.0 Would recommend to anyone. Great product at a fair price Pros I installed it and it does its thing. Never a problem. Always backed up. Cons Cost is a bit high for the product. But competitive. Review Source VR Verified Reviewer Senior Manager, Enterprise Systems Management Accounting Used the software for: 1-2 years ### "CrashPlan Saves Many Headaches" September 17, 2015 5.0 We replaced another vendor's product with CrashPlan a couple of years ago, to overcome VPN dependencies, lack of frequent backup, and to get rid of all of our old in-house infrastructure. CrashPlan has been a stellar performer and our customers are extremely happy! Pros 1) Internet-based backup 2) ability to set backup frequency and retention policies 3) customer service is outstanding. Cons Built-in reporting lacks a little. Review Source Daniel M. Technical Support Analyst Publishing Used the software for: 6-12 months ### "Code42 review" March 31, 2016 5.0 We are currently using CashPlan across the company. It will solve all the problems with hard drive failures, virus and will make the process easier for users who are getting a computer replacement since we will just need to re-download the data that has been already backed up Pros Backs up silently. It doesn't take too much computer resources to run, making it run really smooth. User interface is really simple and easy to use Cons The text color use in the user interface log in screen could be changed to a dark black instead of grey, making it easier for users to read it. Review Source VR Verified Reviewer Network Administrator Oil & Energy Used the software for: 6-12 months ### "Solid Product" March 29, 2016 5.0 We use Crashplan to protect our managers and C-Level execs and it has been a great experience thus far. The key feature that sold us was the continuous backup (rather than relying on a schedule). My users are all highly mobile, and trying to protect their data with a fixed schedule would have been a fiasco. The app runs in the background, and its managed by our on premise crashplan server (which is a no-cost option). It's dead simple yet very effective. Pros Great UI Easy to Manage Continuous backup On Premise server (if desired, public cloud is the default) Cons none that i think of at the moment. Review Source MS Miklos S. DBA Used the software for: 2+ years ### "My choice for backing up my desktop" December 11, 2016 4.0 The CrashPlan is easily configurable, the interface is straightforward, the defaults are pretty good, but you can set your own limits on bandwidth and CPU (backup only on certain wifi networks). They encrypt the files on the user's side. Review Source Michael D. Contributing author Publishing Used the software for: 1-2 years ### "CrashPlan is worth your time and money" March 29, 2016 4.0 I'm going to keep this short because everyone needs a good backup plan. For remote backups, I highly recommend CrashPlan. Their rates are reasonable, the software more or less easy to set up and use, and the value provided it absolutely worth the cost. Pros Off-site backups, easy backups and restore Cons May take time to upload/download files based on internet speeds and amount of data being transferred Review Source Timothy B. Infrastructure and Support Manager Consumer Goods Used the software for: 1-2 years ### "Great protection, easy to use, and it just works." September 17, 2015 5.0 We have been using CrashPlan for years and it has yet to fail us. The whole product is very easy to use, and setup. It's low maintenance, and the backups just work as they should. Restores are quick and easy with a variety of options for restore from directly to the client or via web and file system. The support team is great! Pros Reliable, easy to use and maintain. Customer service. Cons None that we have found. Review Source Ashleigh P. Customer Service Representative Publishing Used the software for: 1-2 years ### "Crashplan - Data Backup" April 9, 2019 5.0 Our company uses Crash Plan as our data back up system in the event of a system failure. Pros I like that our system information is protected and we have back up availability in the event of a system failure. Cons It's not super user-friendly and definitely takes some training. The interface is not one that a user can simply open and understand how it works. Review Source JC Jason C. Used the software for: 1-2 years ### "CrashPlan has made my life so much easier!" November 14, 2017 5.0 Pros I love the fact that Crashplan is constantly backing up new data to the cloud, and does not use up all of the computer's resources to do so. I love the migration tool when we are imaging and deploying a new set up as well! I think the Administrative console is easy to use and the product is easy for the users to use as well. Review Source Javier P. IT Support Specialist Public Relations and Communications Used the software for: Less than 6 months ### "Ease of use" December 27, 2016 4.0 Easy to deploy and manage. Minimal learning curve. End user adoption not a challenge. If a system is ever lost or infected with malware I always know their data is safe. I can restore data at any time and I have no worries for the executives that their files are safe! Pros Very easy to set up. You can set it up and almost literally forget that it is there. It odes what it says it does and it does it very well. Cons Large installations can get pricey. Phone technical support can get busy and require a callback. Review Source EA Eric A. IT Admin Automotive Used the software for: 6-12 months ### "Does exactly what it says and backs up the data you need securely in the cloud." May 21, 2018 5.0 Pros Once installed on the computer or server you would like backed up you never have to touch it again really. I've now installed this on 6 different machines in our business that I wanted to be backed up offsite and it works seamlessly and effortlessly. It runs in the background and has tons of settings in which you can modify how you want the backup to occur. You can choose which files, how often, when, how much bandwidth to use, how much CPU to use, and does it with ease. Cons I can't really come up with much of a con really. I use this as a company expense so that makes the price easier to swallow but I can still see this being useful for a single user at home as well. Review Source Matthew D. Desktop Services Specialist Computer Software Used the software for: Less than 6 months ### "Endpoint Backup Made Easy" July 29, 2016 5.0 Our clients in house are extremely satisfied which makes our IT staff happy. The gut dropping feeling of data loss is no longer around with Code42 being rolled out in our org. Their infrastructure and interface is simple and easy to use on both sides (end users and admins), and can't imagine life without it now. Pros Simple interface, excellent support, and the peace of mind knowing that your users are backed up. Cons Other than the occasional client crash on computers, everything seems to be spectacular. Review Source FH Frank H. Actuary Used the software for: 1-2 years ### "Hidden but Works When Necessary" April 12, 2018 5.0 Peace of mind that my work product and environment are safe and secure. Pros This is a great software that runs in the background like most back-up/recovery/encryption services out there. It allows me to work through our network or even with files on my own harddrive without having to worry about losing everything or having risk of serious security events like Ransomware attacks. Cons For the most part, my cons with CrashPlan are minimal and insignificant. File searches are useful but I wish they were quicker (but of course patience isn't in great supply when you're looking urgently for a necessary file). The security dashboard/overview is also a bit elementary in display. Review Source Naushad B. Senior Project Engineer-Mechanical Design & Validation Research Used the software for: 2+ years ### "Crash Plan:The Big Saver" March 6, 2019 4.0 Very reliable and sole reason for data production. No more worries even if there are data loss due to hardware issues, viruses, malware, data theft, accidental deletion etc. Pros Keeps backup safe and simple. Utilizes less system resources that it doesn't slow down the computer. Backups can be easily restored with few clicks. User friendly and good support. Cons On rare occasions backup doesn't work sometimes even after multiple restarts. The app can be more visible regarding the backup speeds and time left. Review Source Greg S. Mac System Admin Aviation & Aerospace Used the software for: 1-2 years ### "Crash plan" February 25, 2016 5.0 I have been using crash plan for years, in both my personal life and my business life. Small business to setting it up for nasa. Ease of adoption and day to day use along with guaranteed encryption that all can't be beat Pros I have never had a data loss under crash plan, or a single user that could not use it to its fullest. Cons initial backup is time consuming Review Source DS Derek S. Manager of Tech Operations Used the software for: 2+ years ### "Great product that is easy to use and does what it says" March 13, 2018 4.0 Pros This product is very easy to use and setup. It's a great tool to have to allow your date to backup in the background while you are using your machine on the network. Cons I would say the two cons that I can think of would be the slowness of some of the backups that I have to see occur and it would be nice to have offsite backing up available. Review Source VR Verified Reviewer Research Used the software for: 1-2 years ### "Code 42's Crash Plan is company that truly looks out for your company and you." November 11, 2015 5.0 We have used this service for over a year. It has saved us alot of headache and stress for when we have needed to retrieve our employee's records from a laptop possibly crashing, being stolen or from user error. This software is a one stop shop for all of your back up needs. Pros The simplicity of using the software is amazing. The customer support is there 100%. They are constantly looking to improve their product from those of us who utilize the software. Not many companies out there that actually listen to the end user. Code 42 does. Cons Truthfully some look at the pricing as an issue. For the quality service they offer it is well worth the price and then some. Knowing that important data has been backed up and not losing it is priceless. Review Source JS Jeff S. IT Used the software for: 1-2 years ### "Excellent product before they changed it to a PAY model..." July 3, 2018 4.0 Pros Excellent interface. Easy to setup multiple backup jobs. Scheduled jobs also launched automatically with little to no issues. Log files also were useful. Cons Went to be PAY model and could no longer be used for personal use. Was forced to uninstall and find another product. Was extremely disappointed. Review Source Jose C. CrashPlanPROe Application Manager Philanthropy Used the software for: 1-2 years ### "CrashPlanPROe " March 28, 2016 4.0 It is a great way not just to keep our corporate data safe but also its integrity. Easy for IT to perform task from the admin console without to contact the end user. Pros Great Admin console, easy to assign privileges among users, create OU's Cons The support documentation can be overwhelming for the huge amount of information Review Source VR Verified Reviewer Used the software for: 6-12 months ### "Peace of mind- Priceless." December 8, 2018 5.0 Pros I run several small businesses from my laptop. That makes the fear of data loss a huge looming threat constantly. I'd make backups of my backups on top of my backups. "Just in case". It was stressful and took up so much of my time. With CrashPlan, I no longer have to worry. I make my usual backup to my MyCloud storage here and home once a week, and know that Crashplan has my back as well, if my MyCloud fails for any reason. There's no longer a need to backup on multiple devices everywhere 'just in case'. The time and energy saved enables me to be more productive at actually working, instead of protecting. Cons I'd love an integration with the WDMyCloud, so I could sync my regular backup at the same time, but that's just me being fussy and wanting it all, really. Review Source JJ Jennifer J. Internal Audit Manager Wholesale Used the software for: 2+ years ### "Rest Assured Your Data is Safe" October 10, 2018 5.0 My experience has been great for the most part. I have had to use CrashPlan to retrieve data from ex-employees' accounts and never had a problem. Pros I like that once the software is set to run, I don't have to do any more admin. Cons Several times, CrashPlan stopped working on some of my employees' computers and there was no notification. Review Source KE Kevin E. Owner Information Technology and Services Used the software for: 2+ years ### "I was a fan, for a while" December 10, 2018 2.0 Initially it was a great backup solution at a fair price. Having real time cloud backup fixed the problem of expecting end users to do a backup, and it provided another key to the backup triad, by being offsite. I would still be using it if not for the reliability issues. I have since moved my backups (and my users) to another service. Pros When I first used it and installed it for customers, it worked well and was a reasonable price. The user interface was easy enough to use. Cons They killed the home backup service. Also, the software became unreliable. It would fail to reach the backup servers. A reinstall would fix it, for a time. And then it would fail again. There are numerous reports of this and the troubleshooting steps never seemed to resolve the issue. Review Source John T. Senior Systems Management Engineer Accounting Used the software for: 1-2 years ### "Crashplan is Tremendous" October 9, 2015 5.0 CrashPlan succeeds at being incredibly efficient and reliable. This is the opposite of bloatware. It's almost too good to believe, so be a skeptic and give it a try. That's all the convincing you will need. Pros Super efficient, quick, easy on resources Cons Could be a penny cheaper. Sorry, just can't think of much. Review Source Similar Products Featured ## Related categories [Backup](https://www.capterra.com/backup-software/)[Endpoint Protection](https://www.capterra.com/endpoint-protection-software/)[Server Backup](https://www.capterra.com/server-backup-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.