# Page 8 | CrashPlan Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is CrashPlan the right Backup solution for you? Explore 249 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145112/CrashPlan/reviews --- CrashPlan 4.4 (249) [View alternatives](https://www.capterra.com/p/145112/CrashPlan/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of CrashPlan ## Showing most helpful reviews Showing 176-200 of 249 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EG Emily G. Engineer Mechanical or Industrial Engineering Used the software for: 2+ years ### "Reliable cloud backup service" December 31, 2018 5.0 Pros Once installed, CrashPlan runs in the background and provide seamless data backup and storage to the cloud or an external hard drive. They have affordable pricing and plans for small businesses. Cons The initial set up can be a little bit cumbersome but otherwise, I have not had any issues. Review Source MM Matt M. CFO Design Used the software for: 2+ years ### "YES! Can't compete with CrashPlan!" January 24, 2019 5.0 Pros The program just works. It does a great job at backing up your stuff. As well the price is just unbelievable. We have used CrashPlan for 7 years now. Cons Every once in awhile it takes a bit to get the backup engine started, but that is usually only once or twice a year after an update. Review Source VR Verified Reviewer Computer Software Used the software for: 1-2 years ### "Great App and worth it" September 23, 2015 5.0 We have been using Crashplan now for 3+ years. It has taken very little time to maintain and it just works. We have about 80 accounts on it backing up close to 160 devices. We also use it to back up our file servers. We still back up to tape, but it is a lot quicker to restore a lost or deleted file from within Crashplan than it is off the backup. We typically use it on all our Mac and PC laptops and the users don't even know it is in the background working. Great tool. Pros Very easy to set up. You can set it up and almost literally forget that it is there. It odes what it says it does and it does it very well. Cons I wish they would find a way to have this Crashplan as an app that would back up your iPhone or Android device. Review Source VR Verified Reviewer Information Technology and Services Used the software for: 1-2 years ### "CrashPlan is a life saver" September 16, 2015 4.0 We had a piece meal solution that did not work well, then we purchased Crash Plan Pro. Support is amazing through DataLink and Code42. It has save my organization lots of money, and has proven reliable. Pros Reliable back-ups, easy administration Cons Java can be a day wrecker Review Source Michael L. Junior System Administrator Information Technology and Services Used the software for: 6-12 months ### "it caches on the local machine so it uses a lot of space" December 15, 2019 5.0 I am not an administrator but I find datto to be a better albeit more expensive solution Pros It is a good back up system overall and has a free version. It can back up an entire network from a windows server Cons the cache will eat space if you use this on a workstation. You can resolve this by clearing the cache but it fills up again. Make sure you have enough space for the cache! Review Source VR Verified Reviewer Network Administrator Higher Education Used the software for: 1-2 years ### "Great Product!" September 16, 2015 5.0 We had lost too much data and wasted a lot of time using various solutions for data backup and recovery. It was time for a simple, comprehensive solution! Pros Reliable, easy to deploy, great value. Cons It's not free, but what in this world is? Review Source VR Verified Reviewer Used the software for: 1-2 years ### "It definitely keeps my boss happy" May 1, 2016 5.0 Knowing your data is safe, and your boss is happy is always a good thing. I'm sure without CrashPlan we would have lost tons of data after a bad virus was downloaded. Pros Ease of use. Great customer support Cons Learning curve is a bit high Review Source Scott H. Systems Administrator Hospital & Health Care Used the software for: 1-2 years ### "Only Backup you need" December 1, 2015 5.0 I have used this at home for a few years now and just moved over to it at work. I have to say its the best backup and cheapest backup solution we looked at. Pros Easy Setup Easy Restores Unlimited Retention Cons None that I can think of Review Source VP Vince P. Director of IT Information Technology and Services Used the software for: Less than 6 months ### "Code42 CrashPlan Review" September 8, 2017 5.0 We use this primarily for backups of staff laptops and desktops. Our staff travels constantly around the world, so we need a reliable method of insuring backups are performed wherever they are. We receive regular notifications when backups haven't been completed keeping us up to date on who is in danger of not having a current backup. Pros Code42 CrashPlan application is very easy to deploy and even easier to maintain. Deployed the application to over 150 field sales associates with little or no input or assistance. The application is almost self maintaining. Used the restore functionality on many occasions and have been successful in keeping our field sales associates technologically ready and current. Easy to deployment, easy to use, and a great support team. Cons The movement from Cold Storage could use a little more work. upload speed is a bit slow, be prepared to wait. This is not a problem with the product, but a problem with ISPs. Review Source PS Paul S. Service Provider Manager Management Consulting Used the software for: 1-2 years ### "Easy to setup and easy to use" September 12, 2017 4.0 Automatic backup at a good value. Pros I chose to use this product as it is a great balance of value and functionality. I use it to backup my entire home desktop computer contents . Cons What I don't like is that the files are not stored in the cloud as the same directory format as they are on my computer. I would like to just be able to go there and download a single file if I needed to. Review Source TF Tóbiás F. Information Technology and Services Used the software for: 6-12 months ### "It just does its job - works without a hassle" March 14, 2018 5.0 Pros I have been searching for the right backup tool and finally I found it. I had only two criteria: do the backup job dependably and possess an easy-to-use user interface. I am glad that I found CrashPlan, it meets both criteria. Cons Sometimes it occupies the CPU a bit more than it would be unobserved, but it is far from the disturbing level. Review Source SP Steve P. IT Manager Used the software for: 2+ years ### "The product is excellent. The new interface is not" April 10, 2018 3.0 Pros The product itself is great, and the price is extremely competitive for what is essentially unlimited storage. When it's working, it's very light on footprint. Cons The new interface in the new software needs work. A lot of work. It's extremely counter-intuitive, especially in comparison to the older (4.x) version of the software. The windows service is also prone to crashing. Review Source ER Eric R. Data Center Technician Used the software for: 2+ years ### "Easy to use, reliable and infinitely scalable " October 3, 2017 5.0 Reduced downtime due to lost data, reduced strain on techs time and effort wise, reliable daily individual user backup. Pros The ease of use from an end user perspective, it dramatically reduces the amount of time needed to restore due to lost data. Review Source VR Verified Reviewer Adjunct Instructor Higher Education Used the software for: 1-2 years ### "Code 42 has made our life at work so much easier!" November 27, 2017 4.0 Pros Well, the pricing is great. And, it's a product that is super easy to use! It runs quietly in the background so it's not obtrusive and it protects our data as promised. Review Source Célio M. Music Used the software for: 2+ years ### "null" September 18, 2016 4.0 Review Source VR Verified Reviewer IT Specialist Defense & Space Used the software for: 1-2 years ### "Great Product" September 16, 2015 5.0 My company has used Code42's CrashPlan Pro for several years and we could not be happier. Backup an restoration of end user data has been seamless and without fault. Pros Ease of use from an Admin and End User point of view, deployment is easy, backups are accomplished without fail. Time saved in reinstalling user data is almost immeasurable. Cons With any product it seems the biggest issue is End User error. While the issue is not with the product itself, it is end users either backing up everything on their machine or not saving data to folders that were specified. Review Source VR Verified Reviewer Site Reliability Architect Biotechnology Used the software for: 2+ years ### "Great option for power-users, but not so good for average consumers" December 3, 2019 4.0 Great way to keep your data safe in a vendor neutral way. Pros Great peace of mind for keeping your data safe from failing hard drives, file corruption, and ransomware. Cons Setup includes language that would not be easily understood by the average consumers. Not recommended for the less tech-savvy. Review Source MDK Marie Debbie K. Project Analyst Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Awesome and safe!" February 22, 2017 5.0 I have used Crash Plan for about 9 months, I started with the free plan, and after a couple of weeks I decided to go for the pay plan. This software was very easy to install, and I find it user friendly, it took me less than 10 minutes to be up and running. One of my favorite things is that you can look back at any of your previous backups and select a file that was backed up and bring it back to your computer. I use it both on my PC and MAC, it works great on both. Also they have a very friendly customer service. Pros Easy to use, very user friendly. Reasonably priced. Cons Love everything. Review Source AH Ashley H. Office Manager Construction Used the software for: 2+ years ### "Easy To Use" November 27, 2023 5.0 The one time I experienced an error in backing up, we just had our IT person remote in, and fixed it. Pros I don't have to do anything, the Backup happens automatically. Cons Nothing so far, since my introduction to the software. Review Source CN Craig N. Logistics Analyst/Systems Administrator Defense & Space Used the software for: 1-2 years ### "Crashplan PROe" September 16, 2015 5.0 We use Crashplan PROe for end user and server backups at my site. Its great to not have to worry about potential data loss, and have versioned files available if needed. Pros Excellent Customer Service - Anytime I have had issues my support has been stellar. Ease of Use - I like that once it's installed for a user it keeps out of the way and protects their data without them having to think about it. Cons I'd like to see some better customization of the application and better support for installing the app with automated tools. Review Source Clifford G. IT Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Great app at a great price. It just works." April 26, 2016 5.0 We are a nonprofit with many people in the field that don't connect to the domain regularly. So, a standard backup wouldn't work for us. We tried locally attached external storage. The users slowly ran out of room and didn't know how to purge data. We sure didn't want the end user to be able to delete all backups. CrashPlan's central dashboard lets me see who isn't backing up and how much data is backed up. I can control who can delete files and how long the deleted items are stored. Pros Central dashboard, on the fly changes to configuration, ability to have multiple configurations for backups. Easy setup and installation. Cons Newest version requires local server. Won't work well for our configuration. Review Source EA Emad A. IT Computer Networking Used the software for: 2+ years ### "Love crashplan" December 18, 2018 5.0 Pros Safe the day if your computer crashed. You will get all your documents Cons None I do not have anything negative about crashplan. Review Source Eric W. Realtor Real Estate Used the software for: 2+ years ### "Not bad but not great" July 17, 2018 3.0 Off site backup Pros For the price it's one of the best offsite backup services Speed seemed fine as long as you have a good connection Cons The software feels so old and dated that it's not fun to use. Other offsite services have nicer apps Review Source JL Joshua L. Station Manager Used the software for: 1-2 years ### "It was great for home software until they discontinued it." October 12, 2017 5.0 Pros The software is well developed, and the features were outstanding on the personal side of things. Intuitive and straightforward. Cons Now they are only business software and as a result their prices are climbing. It no longer stands out in the industry like it once did. Review Source VR Verified Reviewer Systems Engineer Computer Software Used the software for: 1-2 years ### "It just works" July 20, 2018 4.0 Pros Great solid backup application, just install, setup the account, select some drives, and they will be backed up. Set it and forget it. Cons Not much to complain about, but their admin page does not allow us to automatically get an emailed invoice. So every month I have to login, go to the invoice section, download the invoice, and email it to our finance team. Review Source Similar Products Featured