Who Uses This Software?

Target markets: Politics, religion and education


Average Ratings

7 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    No
  • Support
    Online
    Business Hours

Vendor Details

  • Anedot
  • www.anedot.com
  • Founded 2010
  • United States

About Anedot

Anedot is a donation platform built to help campaigns and ministries raise more money with less effort. For more information on Anedot, please visit https://anedot.com. Anedot, Inc. is a privately held company headquartered in Dallas, Texas, United States.


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Anedot Features

  • Alumni Management
  • Auction Management
  • Campaign Management
  • Contribution Tracking
  • CRM
  • Donor Management
  • Event Management
  • Grant Management
  • Membership Management
  • Mobile Giving
  • Payment Processing
  • Planned Giving Management
  • Pledge Management
  • Prospect Management
  • Recurring Giving
  • Volunteer Management

Anedot Reviews Recently Reviewed!


ANEDOT IS HANDS DOWN THE BEST IN THE BUSINESS

Oct 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Recommend your product.? No, I insist on your product. But in a situation where recommendation is my only input, I always recommend Anedot.

Cons: I got nothing.

Overall: I have worked with many different digital platform and credit card processing companies over the last 10 years and have found that one company and their service s stands out among the rest, and that is Anedot. After 5 years of working with them, I don't and have not had one complaint about the service they offer. On every level, they provide a service that meets and exceeds all expectations. The user friendliness they offer saves time and eliminates problems. The multiple options that they have provides for fast and efficient workflow that I allows me to provide the best of service to my clients. Anedot's prices are extremely competitive, although I would choose their service over any others even if their fees were doubled. Although they excel in all fields , I would have to say that the one thing that sticks out from working with them is their customer service., which in my 10 years experience is unprecedented. With other companies, you are lucky to find an email address of an actual representative in case of questions or issues. With Anedot, I have multiple email addresses and direct phone numbers of Anedot reps. Communication has never been an issue. Not only are they always there, but they reach out and contact me in regards to any issues or potential issues as soon as they happen to keep me in the loop and on top of everything./ They work hard to rectify problems such as payment chargebacks and donor issues, keeping myself updated on statuses and resolutions. And the politeness of anyone I have evr talked to from Anedot is and always has been welcoming and uplifting. It may at this point sound like I work for them and are just fillin gout the best review possible to help my company. That is not the case however. All of these things are 100% true and accurate, and personally, I am so busy right now with the election 2 weeks away, I don't have time to write reviews on anything.- But as a small piece of gratitude for all that they have done for me over the last few years, I will make time. Anedot is the best of the best.

Vendor Response

by Anedot on October 26, 2016

Ryan,

Thank you for the very kind review. We appreciate your business and enjoy doing what we do -- so it makes it easy!

Thanks again :) Here to help!

Anedot is the BEST

Oct 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything about them!

Cons: I haven't found any!!

Overall: Anedot has been a life-saver! I came across them when they were first starting and I was looking for a system that would give me the necessary information to file with State Elections. They were the only system available who adapted their program and added the items I needed to file in my state. They are always available when there is a problem with a wonderful staff! Anyone who needs a quality system, with staff who treat you like family...look no farther, you have found them!! They are THE BEST!!!

Recommendations to other buyers: Easy to use and adaptable to all needs!! It keeps evolving with extra touchs that have only made the system!!

Vendor Response

by Anedot on October 19, 2016

Thanks for the kind review Carol! We appreciate your feedback over the years helping us continually improve the product! Great things ahead!

PDS Review

Oct 19, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Clean simple interface.

Cons: Data entry sequencing could be better. When keying in donors for processing, it sort of jumps around the fields in an awkward way. Add a field for Source Code for the reciept.

Overall: I'm a fan of the product though we use it pretty narrowly. I would like to see the ability to download activity that ties in with the transfer to the bank account. From my perspective that would be more efficient for bank reconciliations.

Vendor Response

by Anedot on October 19, 2016

Thanks for the feedback Paul! We're working to get those reports automated soon and have some exciting updates for the internal form also coming (including source codes for the internal keyed donations)! Great things ahead!

Game Changer!

Sep 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Anedot's ease of use has allowed me to spend less time dialing for dollars and more time getting all my other work in order! I was amazed after my first day using the app and realizing I'd garnered nearly in small donations just through text messages and a post on social media! Anedot allows you to save phone time for the heavy lifting and gives your core donor group the ease of one-click contributions. Total game changer!

Cons: I'm really excited that PayPal has been added on, the next step and hopefully this happens immediately Anedot adds on squarecash capabilities. My only real challenge with the software so far is not the software itself, but getting the same message from donors again and again "Can I cashapp you?"

Fantastic Donation Platform for Non-Profits

Jul 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, the low learning curve, and customer support.

The interface is remarkably easy to use and very intuitive. The customer support is A+. Always very responsive to any requests or inquiries.

Cons: There are not a lot of analytic tools within Anedot. I'd like to see them build out some more advanced/sophisticated ways of seeing where the donors came from. There is a Google Analytic integration, but I'd prefer an in-app analytic experience.

Vendor Response

by Anedot on September 14, 2018

Thank you for the thoughtful feedback! I'd love to hear from you and see what types of analytics would be most useful so that we can work to build-in more ways for you to measure and analyze your success on the platform.

Here to help,
Paul Dietzel
Founder, Anedot

Capterra-loader

Found on a recommendation, Anedot has lived up to the recommendation!

Sep 14, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was easy to use and navigate. There are still somethings that you have to learn but the flow of the site makes it so that with little experience you can figure it out.

Cons: It does not work well with a mobile browser.

Vendor Response

by Anedot on September 19, 2018

Thanks for the feedback! To clarify, the donation forms work very well on mobile browsers but account center for adjusting donation forms is not fully mobile optimized.

Capterra-loader

Great donation service

Aug 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: They are very concerned about security and verifying who is using the service to collect money/donations. I got a phone call from them about setting up a new account. Creating a new account is pretty easy. It is not hard to get up and running.

Cons: I wish they had a bit more features like creating widgets to put on a website. I was slightly confused for just a short period about setting up a donation site versus my person account, but it was easy to figure out. The controls, like any new things, may be confusing at first but just go through them to familiarize yourself.

Overall: It is a good donor site for me. They do cost slightly more for donations under compared to other such services so you really have to look at what donation types you plan to be getting mostly. It is a good service though.