# dualmon Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about dualmon Software - reviews, pricing plans, popular comparisons to other Remote Desktop products and more. Source: https://www.capterra.com/p/145125/dualmon-Remote-Access --- # dualmon Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) dualmon ## What is dualmon? Remote access and support made easy. Switch your business to our Remote Desktop and get 50% off your first year! Unlimited unattended remote access plans starting at just $49 the first year for 10 computers with unlimited users, making dualmon the price leader for remote access solutions. Custom cobranding, session recording, remote deployment, file transfer, remote printing, computer group management, IP whitelisting, multi-factor authentication, remote diagnostics, usage reporting, and more. ## What is dualmon used for? [Remote Desktop](https://www.capterra.com/remote-desktop-software/)[Remote Support](https://www.capterra.com/remote-support-software/) Overall rating Based on 279 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price $19 Flat Rate, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## dualmon alternatives Highest Rated [4.7 (1,375)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Starting price $480.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) Starting price $29.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (730)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) Starting price $67.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/145125/dualmon-Remote-Access/alternatives/) ## Who uses dualmon? Based on Capterra reviews from the past 4 years ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Remote Access/Control 5.0 (30) 86.67% of 30 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Mobile Access 4.8 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Unattended Access 4.8 (11) 63.64% of 11 reviewers that rated this feature as important or highly important Manage computers located anywhere without the remote customer present at the other end Screen Sharing 5.0 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Digitally share screen view with others Troubleshooting 5.0 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Take actions to troubleshoot issues for networks, devices, etc. Access Controls/Permissions 4.8 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems dualmon 37 features Define levels of authorization for access to specific files or systems Highlight content and/or make notations about parts of content Verify the identity of users/devices to enable secure access Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Add customized logos and colors to align with company branding Access client's system information, including hardware and software configuration, to perform diagnostics Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Ability to chat online in real time Manage the process of planning and scheduling meetings, including agenda creation Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Access multiple screens from one centralized location Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Helps control, track and monitor printing processes Engage in direct, instant messaging with customers, users, etc. Access work applications remotely, for when working away from the office and/or traveling Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Print remote documents from multiple devices Deploy updates or install new software remotely Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Record and save a video file of what is happening on a computer screen Digitally share screen view with others At least a username and password is required to access the system Online portal through which end users can access the system, manage tasks, or obtain information Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Record active support and chat sessions for auditing and training Transfer a support session to another team member Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Set up connections to third-party platforms to improve business processes Take actions to troubleshoot issues for networks, devices, etc. Extra layer of security that requires not only a password and username but also something specific to that user Manage computers located anywhere without the remote customer present at the other end Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Features 4.7 (278) 4.7 Based on 278 reviews ## Pricing Value for money 4.9 (248) Free Trial [View pricing plan details](https://www.capterra.com/p/145125/dualmon-Remote-Access/pricing/) Pro $19.00 Flat Rate,Per Year It includes: - Unlimited Remote Access - Full-Screen View - Remote Printing - Transfer Files - Multi-Monitor Support - Screen Blanking & Input Blocking - Two-Factor Authentication - Copy & Paste Between Computers - iOS and Android Native Apps - Windows and Mac Desktop Apps - Remote Sound - Present Your Screen - End-to-End Encryption - Web-based Support Enterprise $99.00 Flat Rate,Per Year It includes: - Unlimited User Accounts - Computer Group Management - Custom Cobranding - Concurrent Sessions - Remote Deployment - IP Whitelisting - Remote Admin Elevate - Generate Usage Reports - Session Recording - Cross-Account Connections - Bulk-License Discounts - Telephone Support - Basic Remote Assist Assist $99.00 Flat Rate,Per Year It includes: - Unlimited Remote Assistance Sessions - Includes 20 User Accounts - Embeddable Assist Widget for your Site - Custom Cobranding - Multi-Monitor Support - Transfer Files & Remote Printing - Input Blocking & Screen Blanking - Hardware Diagnostics - Session Recording & History - Reboot & Reconnect - Remote Admin Elevate - Concurrent Sessions - Remote Sound - End-to-End Encryption - 5 Unattended Computers Value for money 4.9 (248) 4.9 Based on 248 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) ## Support, customer service and training options Customer Service 4.8 (198) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (198) 4.8 Based on 198 reviews ## User reviews Overall rating 4.9 Based on 279 reviews Filter by rating 5(241) 4(35) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent CW Charlotte W. CEO Entertainment ### "Review of Dualmon" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 March 20, 2026 Pros Dualmon has always been easy to use, it's also easy to install and it has helped out with efficiency Cons Very difficult to say what I like least. I use it occasionally to access a computer that must remain on site. I think the only issue is when I logged into the on-site computer and used full screen I couldn't navigate away from it easily. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Julius H. Owner E-Learning ### "works great and is easy to set up and use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2026 Your product is east to set up, distribute and use. The remote connections survive restarts and also provide easy file transfers both to and from remote hosts. Pros easy of set up and use and distribute. Cons I have no complaints! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GR Giovanni R. MSP Owner Information Technology and Services ### "Simple and Easy to Use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 6, 2026 Pros I love Dualmon's pricing and affordability, and how easy it is to use their software. Cons It could offer more diagnostic information and bulk installation. I use it in conjunction with Atera. Alternatives considered [Atera](https://www.capterra.com/p/144309/Atera/) Reasons for choosing dualmon We chose Dualmon because of the their price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MT Michael T. Network engineer Computer Networking ### "works great, very affordable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 8, 2026 Pros easy to use and very reliable and much more affordable than most competitors. I cant recall ever having a problem with it, just login and connect to your system. has just about every feature you would need, i highly recommend dualmon Cons I really cant think of any negatives for the product as i already said it just works as expected, and i cant think af any downtime ever, so its also very reliable Switched from [LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/) The affordability of Dualmon is better than LogMeIn Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GW George W. Manager Accounting ### "Remarkable remote assistance software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 7, 2026 Pros This tool has been a great advantage to my company since the day we registered. It has helped in reducing our operational costs and has all the functionalities that the larger companies provide. I will continue to utilize this service for as long as possible. Cons Occasionally, the Android app might seem a little bit sluggish and difficult to utilize. Switched from [LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/) To find a different choice that is more convenient and economically advantageous. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Maria D. Accountant Accounting ### "Brilliant software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 3, 2026 Pros The Dualmon product provides a great value for your money for all of what it allows you to be able to do. Cons At the present time l haven't had any issues with the Dualmon service, so there is nothing l can say. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Value you get for the low price that it costs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JF John F. IT Systems Administrator Transportation/Trucking/Railroad ### "Strong Value for IT Teams" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 26, 2025 I also really appreciated how easy it was to add members of my team for remote access. The process is straightforward and saves a lot of time compared to other tools I’ve used, making team collaboration much simpler. Pros We’ve been using Dualmon for over a year now, and it has consistently impressed. The platform is noticeably easier to use than other remote‑access solutions we’ve worked with in the past, with a clean interface and straightforward setup that makes daily use effortless. On top of that, Dualmon is very competitive in pricing, offering strong value without sacrificing reliability or features. It’s been a solid, dependable tool for workflows, and we're glad we made the switch Cons One area that could be improved is the clarity of the toggles at the top of the viewer. They work well once you understand them, but clearer labeling or more intuitive icons would make the interface even easier for new users. Switched from [Castle](https://www.capterra.com/p/217475/Castle/) Honestly the price point, the ease of use of the UI and deploying the product was simple. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LK Lisa K. Engineer Owner Industrial Automation ### "Ease of Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 18, 2025 For one project I used dualmon for unassisted log in to some servers. Otherwise I use it for remote customer support. Pros dualmon offered a cost effective way to interact with a customers system to assist with troubleshooting their industrial processes. Cons The dualmon software seems to be as thorough as I need. I have not found any deficiencies using it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR Michael R. President Accounting ### "Great Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 13, 2025 Pros Dualmon is very easy to implement and also it has been easy to use with my team . Cons Improving the screens and also the ease to change between different screens when connected . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Murray S. MD Information Technology and Services ### "Perfect for Remote Connections" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 5, 2025 Pros Simple to use and good value for money. We have been using this software for many years without any issues. Cons Sometimes the executable file takes a long time to download and then run even on faster connections. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/) Popular comparisons [TeamViewer ONE vs dualmon](https://www.capterra.com/compare/145125-194565/dualmon-Remote-Access-vs-TeamViewer)[AnyDesk vs dualmon](https://www.capterra.com/compare/145125-149595/dualmon-Remote-Access-vs-AnyDesk)[RemotePC vs dualmon](https://www.capterra.com/compare/145125-173304/dualmon-Remote-Access-vs-RemotePC)[Zoho Assist vs dualmon](https://www.capterra.com/compare/112011-145125/Zoho-Assist-vs-dualmon-Remote-Access)[GoToMyPC vs dualmon](https://www.capterra.com/compare/145125-193062/dualmon-Remote-Access-vs-GoToMyPC)[Iperius Remote vs dualmon](https://www.capterra.com/compare/145125-219280/dualmon-Remote-Access-vs-Iperius-Remote)[Splashtop vs dualmon](https://www.capterra.com/compare/145125-162972/dualmon-Remote-Access-vs-Splashtop-Business-Access)[Supremo Remote Desktop vs dualmon](https://www.capterra.com/compare/145125-177094/dualmon-Remote-Access-vs-Supremo-Remote-Desktop) [Pulseway vs dualmon](https://www.capterra.com/compare/141792-145125/Pulseway-vs-dualmon-Remote-Access)[Getscreen.me vs dualmon](https://www.capterra.com/compare/145125-202036/dualmon-Remote-Access-vs-Getscreen-me)[ScreenConnect vs dualmon](https://www.capterra.com/compare/145125-147830/dualmon-Remote-Access-vs-ScreenConnect)[ISL Light vs dualmon](https://www.capterra.com/compare/145125-146892/dualmon-Remote-Access-vs-ISL-Light)[RealVNC Connect vs dualmon](https://www.capterra.com/compare/145125-173752/dualmon-Remote-Access-vs-VNC-Connect)[LogMeIn Resolve vs dualmon](https://www.capterra.com/compare/145125-249584/dualmon-Remote-Access-vs-GoTo-Resolve)[FixMe.IT vs dualmon](https://www.capterra.com/compare/145125-151861/dualmon-Remote-Access-vs-FixMe-IT)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)