# Page 10 | dualmon Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 10 - Is dualmon the right Remote Desktop solution for you? Explore 279 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews --- dualmon 4.9 (279) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 10 - Reviews of dualmon ## Showing most helpful reviews Showing 226-250 of 279 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MM Mario M. President Used the software for: 1-2 years ### "Overall is relatively easy to install and use." December 29, 2017 4.0 Pros Value, it provides almost anything I need at a reasonable price. Cons It needs a file transfer option separate from the the main access page, this way files can be transferred without interrupting if the main user is using the computer. Review Source BT Belinda T. Vice President of Operations Real Estate Used the software for: 2+ years ### "Love this product" March 15, 2022 5.0 Pros Product is easy to use, has features we need Cons I have not found anything that I do not like about this product Review Source BR Brett R. Network Administrator Information Services Used the software for: 6-12 months ### "Dualmon is Great!!" March 19, 2019 4.0 Pros I like that I can fix most customer issues by remoting in with ease Cons Some older customers have a hard time getting connected to dualmon. Usually it's the customer not being tech savvy. Review Source VR Verified Reviewer Graphic Designer Printing Used the software for: 1-2 years ### "I loved dualmon. I like how they are sing new features which i hope to use one day. Very easy and a" December 19, 2017 5.0 Pros I really like how affordable it is And easy set up. I can tell my clients to set up without problem. I also like how they are coming up woth new services like team log in which i hope to use soon Cons Can it offer screen sharing one day? I dont really have problems except i need an invoice page to see how much I've spent to bill client Review Source FL Fred L. CEO Hospital & Health Care Used the software for: 1-2 years ### "Provides Great Facility Support" May 10, 2022 5.0 Pros Ease of use, functionality. This software very cost effectively allows our IT Department to support local users. Cons The downloading of files between the base and remote is a little clumsy to use and operate. Review Source RG Randell G. It Director Retail Used the software for: 1-2 years ### "Best software for the money" April 11, 2017 5.0 Best software that I have found. Easy to use. Works on Cell phones, Tablets and laptops as you are seating in front of your computer at work. Pros Easy to Use, Double Security Review Source Response from dualmon April 12, 2017 Thank you, Randell! We know mobile access is critical for many of our users. SB Scott B. President/Escrow Officer Real Estate Used the software for: 1-2 years ### "Love this program" September 10, 2021 5.0 This has been super helpful for managing my office remotely. I have literally loved it. Pros How easy it is to setup a list of computers I can quickly hop on remotely to address questions employees are having. Cons For how we use the product, I've not found a downside. Review Source DG Dawn G. President/CEO Non-Profit Organization Management Used the software for: 2+ years ### "Easy remote desktop access" January 4, 2019 5.0 Pros Technology can be so challenging! When my non-profit was looking for remote access software that would be easy to use but also allow us to control and monitor employee access we looked at Dualmon and decided to use it. We all find it extremely easy to use and remote desktop access for most of my leadership team is a must! We love it. Cons There is nothing I don't like about Dualmon Review Source LA Luis A. Owner Veterinary Used the software for: 1-2 years ### "Great remote access " April 27, 2017 5.0 Love this service. Can access my computers from anywhere in the world. Will be your client for a very very long time. Pros Remote easy access Cons None yet Review Source Response from dualmon May 1, 2017 Great to hear that you're so satisfied with everything, Luis! We appreciate your business. VR Verified Reviewer Partner Oil & Energy Used the software for: 1-2 years ### "Great alternative to TeamViewer" May 28, 2019 4.0 We use it to control computers at unmanned sites. Pros Lots of bang for the buck. Easy to use. Cons Sometimes there is a lag on the remote computer. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing dualmon Much less expensive Review Source WH William H. Store Manager Retail Used the software for: 6-12 months ### "Easy to setup, easy to use. Never had a problem and use at over 12 locations. Best app aroumd" December 19, 2017 5.0 Able to come back and add more sites when needed. Pros Easy to setup and use. Other software packages have to many headaches when installing. Easy to distribute to other locations when needed. Easy online interface. Cons The only thing is it's not Android compatible. Other than this one limitation, it's a rock solid application that gets the job done. Review Source JFP Jean Francois P. Consulting Computer Software Used the software for: 6-12 months ### "Big bang for the bucks!" July 30, 2018 5.0 Pros \-Easy to use -Fast -Support multiple monitors Cons \-Can't boot a PC when he is shutdown. -Will be nice to see all the monitors in the same time Review Source BC Brian C. Owner Computer Networking Used the software for: 6-12 months ### "Pretty good, but slow and not a lot of documentation" April 27, 2017 3.0 The workflow once connected is very slow, but the connections are also very reliable. It's fast and easy to connect, but the actual speed of getting things done is much slower than say TeamViewer or LogMein. I would like to see more documentation and a more involved tech support presence. Pros Easy and fast connections Cons Once connected, the connection is slow so there is always significant lag. Review Source JF Jordan F. Chief Operating Officer Hospital & Health Care Used the software for: 1-2 years ### "Dualmon Has Been A Perfect Fit For BRED Agency!" August 24, 2021 5.0 Overall, Dualmon has been superb! Pros Easy to use software for Admin & Users. Perfect for all BRED Agency remote assistance meetings. Cons Dualmon has everything that BRED Agency needed in a remote assistance software. Review Source FM Frank M. Engineer Broadcast Media Used the software for: 1-2 years ### "Does what is needed" August 9, 2020 5.0 Lots of machines in many places, all in one portal Pros Easy enough to use. Requires little explanation. Cons Some warning that expiration is upcoming would be nice. I went to use it for response to an outage and I had to dig out a credit card first. Reason for choosing dualmon Supported audio from remote machine Review Source PP Pool P. Accountant Accounting Used the software for: 2+ years ### "Very satisfied" October 11, 2022 5.0 Pros Cost effectiveness. Ability to stay logged into client's computer. Being able to brand it. Cons For my usage I have no issues. It does what I need. Switched from [LogMeIn](https://www.capterra.com/p/266957/LogMeIn/) Cost Review Source WC Walt C. IT Consultant - Owner Operator Information Technology and Services Used the software for: Less than 6 months ### "I have limited experience so far, but I like what I have seen on the desktop version." December 31, 2017 4.0 Ability to use a secure remote access tool, without having to connect to a VPN. Pros I like having the ability to set up a permanent connection to servers while also having the capability of setting up one time support sessions to PC's. I also like the fact I can set up other users and control permissions to the product. Cons So far, I am not impressed with the mobile connection to servers. On my phone, the screen does not have the whole desktop and I have not found a way to scroll. I have only tried using Dualmon on my phone a couple of times, so maybe there is a setting I don't know about, yet. I think an app would work better on mobile devices instead of using the built in browser. I would be willing to pay for the app, or pay more for the annual subscription if it came to that. Review Source SG Samuel G. Exec Dir Health, Wellness and Fitness Used the software for: 1-2 years ### "A simple remote solution" January 7, 2022 5.0 Allows me to work remotely when needed. Pros Easy set up and deployment. Flawless and works every time. Cons No remote printing, on my version. May need to upgrade Review Source FJ Freddy J. System administrator Used the software for: 6-12 months ### "user friendly. Easy to use." December 19, 2017 4.0 Pros Access from anywhere. User friendly. Easy to setup and understand. It allows you to troubleshoot multiple computers at the same time Cons Can use with tablets. It is only web based no application available.. not user friendly when using a mobile device Review Source RN Ronald N. Owner/President Consumer Electronics Used the software for: 2+ years ### "smc" January 13, 2022 5.0 Computer problems Pros Easy to use and easy to setup Users like it . Cons I have no negative problems with the software so far. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reasonable Review Source TL Tim L. Geospatial Solutions Engineer Government Administration Used the software for: 2+ years ### "Dualmon Review" December 19, 2018 4.0 Overall provides an easy, affordable way to connect to my work computer from home and have access to all the software and files I need to be productive remotely. Pros it works well, rarely crashes. There is sometimes a slight lag, but not too bad. Cons Number of login screens. Must enter the same password multiple times. Review Source RM Robert M. Member Accounting Used the software for: 1-2 years ### "Dualmon review" January 25, 2022 5.0 Very happy. Pros Able to help clients in a easy to use manner. Cons The screen resolution is hard sometimes. Review Source GW Gordon W. Used the software for: ### "SYNERGY loves dualmon" April 27, 2017 5.0 I had to be able to connect with my business computer from home. After hunting for hours for how to videos to make the connection with windows 10 or a VPN I finally came across dualmon. Compared to all the other methods I tried and failed dualmon was very easy to set up. I have had very good success with the product. Recently I had to sign in and out each time to unlock the screen on the work computer, but that was a minor inconvenience and appears to have worked itself out. I don't have a rating for the customer support, because I have never had to contact them. Review Source Response from dualmon May 1, 2017 Thank you for taking the time to leave a review, Gordon. We're glad to hear you're very happy with everything! LM LEO M. Owner Accounting Used the software for: 2+ years ### "Dualmon Remote Access software...simply the best!" December 18, 2018 5.0 My overall experience with Dualmon has been great. I live about 600 miles from the office that has the computer I acess remotely, and have been using Dualmon for several years. Keep up the good work Dualmon. Pros Low yearly cost. Saved enough to put it on 3 PCs. Ease of use. I can use my same password on all 3 PCs. I can print at home and transfer files from a remote PC. Cons To be honest, there isn't much to not like. Review Source DC D. C. IT Manager Medical Practice Used the software for: Less than 6 months ### "Dualmon is great!" April 17, 2017 4.0 We moved from Logmein Central to Dualmon. The support for user controls and remote printing for a fraction of the cost of Logmein Central won us over. Billing is straight forward and honest, and if desired, one can cancel from the dashboard. Support has been great, usually responding to requests within an hour of sending them. Pros Cost, Features, and User Controls Cons Slight input lag, but to be expected. Review Source Response from dualmon April 17, 2017 It's great to hear that your transition from a competitor has been a positive one. Expedient resolution of support issues is a top priority for us; we're glad you've been happy with the response you've gotten. Thank you!