# Page 11 | dualmon Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 11 - Is dualmon the right Remote Desktop solution for you? Explore 279 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews --- dualmon 4.9 (279) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 11 - Reviews of dualmon ## Showing most helpful reviews Showing 251-275 of 279 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use pA p A. Used the software for: ### "EXCELLENT PRODUCT AND EXCELLENT SUPPORT" April 7, 2017 5.0 I tried several screen share systems like go-to-meeting.com, join.me,freescreensharing.com, freeconference.com and freeconferencecall.com; required the attendee to download software and/or first upgrade me to Pro version and upsell me after 30 days. Some had no call-in support and software would not support attendees with Windows XP. Dualmon.com free screen share system does not require the attendee to download software, works on XP, no first upgrade Pro version and has live phone support. I have tested their free screen share with friends and all say the image is great, plus I have seen the shared screen. Dualmon does have a Pro version for all of one dollar per month with great features. Review Source Response from dualmon April 7, 2017 Thank you! We're glad you're enjoying our service. We understand that there are still many people needing Windows XP compatibility, and we will continue to support it. CZ Christina Z. it specialist Information Technology and Services Used the software for: Less than 6 months ### "dualmon" February 28, 2023 5.0 Pros Great software for remote management of servers and PCs regardless of location. The system setup is very easy compared to competing solutions, as well as the control itself. I like the price and flexibility. Customer support is fast and hassle-free. Deployment has not been a problem. Cons SW met our expectations and fulfilled the requirements we had. Compared to competing solutions very easy to work with and initial setup. I recommend it, I have nothing to complain about. Review Source JH Jeff H. Owner Computer & Network Security Used the software for: 6-12 months ### "Good remote software" July 30, 2018 4.0 I like it and will continue to use this over teamviewer. Pros Easy to use and not overpriced. for the most part a great remote software solution. Cons I would like if it had a phone app. It would make it a lot easier to control a PC from a phone with an app rather then using a browsers. Review Source JB Jeremy B. Technical support Computer Software Used the software for: Less than 6 months ### "from a helpdesk" July 24, 2018 4.0 Pros \-it's reliable -custom URL - built in screen capture Cons \-no full screen -unable to customize rendering options on remote pc for slow internet connections -no reboot to safe mode option -connection box always pops up in the middle of the screen after every UAC prompt Review Source DB Debbie B. accountant Restaurants Used the software for: 1-2 years ### "Dualmon remote access" December 27, 2018 5.0 I access remote computers for programing changes and have found the platform to be very reliable. Pros Easy of use and reliability. I have not needed customer support a product works well. Cons I have not found any cons at this point, I have been using dualmon for about 1 year having switched from a more expensive program. Review Source MG Mark G. Software Developer Financial Services Used the software for: 6-12 months ### "Very cheap alternative to TeamViewer " April 17, 2017 5.0 It is one of the best solutions on the market and the price is extremely cheap. No speed issues when running on Mobile Internet dongle. I just wish they had an ipad app like TeamViewer has but Teamviewer is 400% more expensive a month compared to this very cheap but powerful remote access solution. Pros Very cheap and very powerful Cons No iPad app Review Source Response from dualmon April 18, 2017 Thank you for the feedback about an iPad app, Mark. We're glad to hear that everything else is working out for you - we're committed to keeping our prices far below those of our competitors. EP Elsworth P. Network Admin Used the software for: Less than 6 months ### "Love using DualMon, I've looked at other tools but once I discovered dualmon I have become hooked!!!" December 29, 2017 5.0 Pros easy to use, reconnects after pc reboots. There are times I need to reboot so the automatic reconnect works well for me. Cons wish I could keep the installer after use. Aside from that automatic uninstall I don't have any complaints Review Source LJF Lori J F. owner Information Technology and Services Used the software for: 6-12 months ### "Great value" April 19, 2023 5.0 Pros Great price for small company in a very rural area. My business could not afford a high monthly cost. Cons No cons. I like everything about DualMon Review Source BP Brenda P. General manager Used the software for: 1-2 years ### "It's been great being able to access things in my office from home " January 5, 2018 4.0 Pros Being able to work from where ever I am Even when staff has an issue I am able to pull everything up and walk them through it Cons It's fairly slow compared to working directly on my office computer Like when you click on things it is a delayed respond Review Source TL Toby L. President Used the software for: 2+ years ### "Easy and convenient." December 19, 2017 5.0 Pros Ease of use. Logging in is simple and the connection has always been reliable. It allows me to do my job while out of the office. Review Source DW Doug W. Owner Information Technology and Services Used the software for: 2+ years ### "Great value" December 16, 2022 5.0 Pros The price is great for the features you get. Cons It serves the purpose well. I really don't have anything to complain about. Review Source jM jose M. manager Retail Used the software for: 1-2 years ### "Works great" April 11, 2017 5.0 Dualmon is a great solution to access my computer when on the move, just as good or better that the big boy programs whose prices have gone to their head. Review Source Response from dualmon April 12, 2017 Thanks, Jose! We consider remote access to be an essential business tool for everyone, which is why we have kept our pricing so affordable. RC Robert C. Director of Technology Information Technology and Services Used the software for: 1-2 years ### "Dual Mon filled the void in Remote Support" March 1, 2023 5.0 Pros We primarily use SCCM for our remote support but have several users that do not VPN or connect to our network that we needed to be able to have remote support. Cons None, we have used this product to help support our end users. Review Source LM Lionel M. Owner Computer & Network Security Used the software for: Less than 6 months ### "Very Good but somewhat cumbersome" April 27, 2017 4.0 Great product--would recommend it to anyone even though some of its connecting features and product update features are slightly cumbersome and time consuming. Pros quick, fast, easy Cons enter passwords to many time to connect but security more important than speed so acceptable Review Source Response from dualmon May 1, 2017 Thanks, Lionel. We recently released a new version that has improved screen sizing functionality for the Viewer. Please try it out and let us know your thoughts. LB Lynn B. Owner Accounting Used the software for: 6-12 months ### "Works great! Never have any issues! " December 29, 2017 5.0 Able to easily work remotely! Have yet to have any issues with the this product when trying to login. Pros This product is easy to set-up and use. Very reliable! Never have any issues connecting to remote computers. Cons The window size function could be improved. Sometimes have issues viewing the remote computer when in QuickBooks. Then again, that could be "Operator Error". :-) Review Source GM Grace M. Used the software for: ### "Very easy to set up" April 14, 2017 5.0 I never have had problems with it and it's so affordable. I use it every day. It could be a little better by zooming in without the screen coming off the computer screen, but that's pretty much it. Pros Easy to set up Cons Zoom in doesn't zoom into the computer screen it just makes the program window much larger Review Source Response from dualmon April 14, 2017 Great to hear that you've had a trouble-free experience. Ease of use is one of our top priorities. Thank you, Grace! RG Roy G. Owner Information Technology and Services Used the software for: 1-2 years ### "Excellent!" July 26, 2022 5.0 My experience has been excellent! I have encountered no issues. Pros I like the on demand remote assist and the continuous remote monitoring services. Cons I have not encountered any cons. I love this application. Review Source JN Jose N. CADD Technician Civil Engineering Used the software for: 6-12 months ### "Simplest true quality remote connection" April 27, 2017 4.0 I found dualmon remote access to be the most ideal for the money. The price is reasonable and the connection is reliable. Pros The reliability and image quality Cons Having to switch back and forth between dual monitor screens. Review Source Response from dualmon May 1, 2017 Thank you Jose, glad you're getting value from our service. We understand that remote access is a vital service that everyone should have access to, which is why we've kept our pricing so low. DK David K. Manager Legal Services Used the software for: Less than 6 months ### "By far the most cost-effective product on the market. Very easy to install and use. " December 20, 2017 5.0 time and cost saving Pros It is very easy to use. Very reasonable acquisition cost and no running costs . Reliability in use. Cons No facility to synchronise folders between computers. Easy to quit dualmon by mistake when quitting programs on the host computers. A dialog box asking " do you want to quit dualmon?" would be very helpful. Review Source PN Paul N. Owner Used the software for: 6-12 months ### "So far so good; have been using the software for some time with no issues at all." January 6, 2018 4.0 Pros The full features, including the ability to view multiple screen and live wallpaper...remote printing...the ease of connecting to another PC. Cons At the moment nothing really; even the install file itself is nice and small. Perhaps I wish that with a subscription I could save more than 7 computers to always connect to. Review Source BR Brett R. Network Administrator / Desktop Support manager Information Technology and Services Used the software for: Less than 6 months ### "Great Remote Software!!" July 24, 2018 4.0 Pros Ease of use and quick connections. Great program!! Cons sometimes an issue for non tech savvy customers to get connected Review Source PW Phillip W. Owner Consumer Electronics Used the software for: 6-12 months ### "Simple to use" July 24, 2018 5.0 My company is cleaning up my clients computer using Dualmon as the connection. Pros The easy way to have the remote client install app on their computer for connection. Cons sometimes seems the screen that you are viewing the "X" to close a page fades out and you end up disconnecing, instead of closing out a page. Review Source ML Mike L. Used the software for: ### "Presonal use fo Dualmon " April 11, 2017 5.0 I works great and eazy to us. I hooked up with my mother (90years old) now I don't have run over to her house every week just to log into something she doesn't understand . I just just get on her computer from my home and fix hers. It is great. The only problems I had with the software is when I use Opera for my web browser. Review Source Response from dualmon April 12, 2017 Thank you, Mike. We've recently made some upgrades for cross-browser support, so your Opera experience should be much improved. GF George F. Used the software for: ### "Remote access to servers and workstations" May 17, 2016 5.0 I had an issue with being able to access a workstation with 4 monitors attached at first but customer service has since released an update that resolved my issue. Other that issue things have been great using this product. It is very cost effective and is a great alternative to LogmeIn and other remote access software. Review Source Response from dualmon May 17, 2016 Thanks, George! We're happy to hear that your issue was quickly resolved by our customer support team. Glad you're enjoying our service! JB James B. Marketing Director Used the software for: Less than 6 months ### "We switched to dualmon because of price, but found it's also much faster and easier to use." December 19, 2017 5.0 Pros Dualmon is fast - almost no response lag in-session - it gives a crystal clear view of the host screen, logging in is quick and easy, and it features a very low price. Cons There's no fit-to-screen video option for easier viewing on the remote computer, but that's the only 'con' I can think of. Review Source