# Page 7 | dualmon Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is dualmon the right Remote Desktop solution for you? Explore 279 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews --- dualmon 4.9 (279) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of dualmon ## Showing most helpful reviews Showing 151-175 of 279 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DS Denis S. Senior Engineer Telecommunications Used the software for: 2+ years ### "Great product" February 25, 2022 5.0 user issues with our software they can see what i am doing to fix the issue. Pros Remote access with and without users . Assist is great to help customers with our software. Cons Accessing a MAC but this happens very rarely Review Source JF Jeffrey F. CFO Retail Used the software for: 2+ years ### "Remote Software Review" July 6, 2022 5.0 Pros Ease of Use and Signing on from any computer either locally or from anywhere in the world Cons When the User has 2 monitors you should be able to see both monitors on 1 screen then "drag" the window over to the 2nd local monitor Review Source MG Manny G. IT Manager Oil & Energy Used the software for: 2+ years ### "Pleased with Dualmon" December 16, 2022 5.0 Works well for the most part Pros User friendly and cost effective. I compared it to Teamviewer and Logmein. Cons Times out too quickly when waiting on someone to setup assist Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[LogMeIn](https://www.capterra.com/p/266957/LogMeIn/) Price Review Source VR Verified Reviewer CEO Information Technology and Services Used the software for: 1-2 years ### "It just works" July 24, 2018 5.0 Pros It just works.... best bang for the buck. Cons Clients of remote access have had problems downloading plugin. Review Source VR Verified Reviewer IT Management Computer & Network Security Used the software for: 6-12 months ### "remote access for modern communications" April 24, 2020 4.0 they have a lot of advantages, enjoy file transfer in encrypted form, have an unlimited number of users, remote deployment to enjoy a rapidly updated network; may be some of the great benefits included in Dualmon Pros The main advantage of this software is that it is scalable, so communication at the enterprise level brings work teams in a synchronized and secure way with two factors of authentication, while you could to be connected over the internet with any platform . Cons The truth is that even though I analyze this software, I consider that the only thing against it is the operating cost, perhaps because it is focused on corporate application. Review Source vS vikas S. Manager Education Management Used the software for: Less than 6 months ### "Review dualmon" February 28, 2023 5.0 Data analysis: Dual Monitor software can help you to analyze data more effectively by providing more screen real estate for spreadsheets, graphs, and other data visualization tools. Overall, Dual Monitor software can be a valuable tool for anyone who needs to work with multiple windows and applications at the same time. Pros Improved multitasking: Using multiple monitors allows you to easily switch between different applications and windows, making it easier to multitask and stay organized.Increased productivity: With Dual Monitor software, you can work on multiple tasks simultaneously by using one monitor for your primary work and another for reference material or other applications. This can help to increase productivity and efficiency. Cons Compatibility: Not all computers and graphics cards are compatible with Dual Monitor software. Before purchasing a second monitor or Dual Monitor software, it's important to ensure your computer and graphics card support this feature. Review Source AT Ashley T. Office Manager Consumer Services Used the software for: 1-2 years ### "Easy cost effective option" March 17, 2023 5.0 Good for the money Pros Cost effective and easy to use. Other similar softwares that we looked into were about the same price per month as what this is per year. We need this too often so we dont want to overpay. This is a good alternative. Cons Sometimes when net op'd in the screen is a little smaller or size is slightly off. Switched from [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/) Price Review Source DS David S. support Information Technology and Services Used the software for: 2+ years ### "Service" September 22, 2021 5.0 Pros We like the most about this software is stable. We can use anytime without any issue. Cons We like the least about his software is cannot remote into mobile device. Review Source PD Philip D. Owner Information Technology and Services Used the software for: 1-2 years ### "A Great Value Product That Gets The Job Done" February 6, 2024 5.0 Pros I work with many clients that are not technology proficient. Dualmon is simple enough for most to setup that I don't fear asking them to install it for use. It is fairly fast for being on over-the-web product and much faster than others I've tried. The full set of features is much appreciated when someone is having a real thorny issue. Cons It could be a little bit easier to install/remove for one-off jobs, but it's not a huge barrier to use. Switched from [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/) Much more affordable for my needs, and easier to setup for tech-wary clients. Review Source JM Jeremy M. Owner Accounting Used the software for: 2+ years ### "Excellent product!" March 25, 2022 5.0 Excellent product! Pros Excellent product! Easy install, no security issues so far, fast file transfer. Cons App for iPhone needs a better mouse pointer. Its not very accurate and right click seldom works. Review Source JM John M. IT Tech / Owner / President / Janitor Information Technology and Services Used the software for: 2+ years ### "Excellent Software, Great Price!" May 6, 2022 5.0 I think having a tool like this one is very useful to me. I can easily connect to most folks. I make browser shortcuts to make it easier for them to get to the Code Site. I have renewed for 2 years now and happily do it! Pros I enjoy being able to connect to my servers instead of using my ancient Belkin PS/2 KVM switches. I enjoy being able to get most of my customers connected. Cons Some folks just can't quite figure it out and then we have to meet in person. Some folks don't close their end and the next day they ask if I'm still connected. I finally realized what was happening, so now I mention to them to close their windows too. Review Source GD George D. IT Administrator Non-Profit Organization Management Used the software for: 1-2 years ### "Great product that does what you would expect" April 29, 2022 5.0 Excellent Pros Ideal for support home workers since the covid pandemic. Really impressed that you are able to reboot a remote machine and pickup where you left off. Also like the notes feature at the end of the session. This was recommended to me from our external IT support and it's been brilliant. Cons I haven't found any yet. The only tiny gripe would be once the key has been enter that the client software would auto run. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Pricing and nicer interface Review Source KD Killian D. General Manager Hospital & Health Care Used the software for: 1-2 years ### "Dual Mon Review" December 22, 2022 5.0 Contsantly solving POS issues around the group Pros Easy to use features like receiving and sending files Cons Haven't had any problems with dual-mon thus far. Review Source NS Nick S. Support Manager Telecommunications Used the software for: 2+ years ### "Essential for our business" October 8, 2021 5.0 Pros Ease of use Reliable Simple Consistent Many users support Cons sometimes its hard to get the customer to type url and code / run the file Review Source MN Marc N. Technical Support Specialist Information Technology and Services Used the software for: 1-2 years ### "Great Software!" August 4, 2022 5.0 The software allows us to remotely support all of our clients regardless of which platform they are using. Pros The product is easy to use and we had no difficulties integrating it into our business. Our clients like the support options we are able to offer with it. Cons Remoting from an iPad is not as easy as remoting from a computer. Sometimes we need to offer support while we are in the field and an easier iPad app would help. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Cost and easier access for our clients. Review Source JA Jim A. Owner Printing Used the software for: 2+ years ### "Value & User Friendly" January 7, 2022 5.0 Pros The hassle and travel to my business shop is the greatest benefit. Even though a few minutes away, the ability to access and transfer files after hours and during inclimate weather is a maximum benefit. Cons I would like to see or know if there is any way to compare and/or sychronize the files in both transfer computers. Switched from [LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/) Pricing Review Source DH David H. Owner Information Technology and Services Used the software for: 1-2 years ### "Best Connection Software I have ever used!!!!" November 17, 2021 5.0 Use this daily with different customers some are setup and some we random connect. Pros Remote file transfers; complete remote control over client computer Cons I like it all have nothing I do not like. Review Source VR Verified Reviewer Senior Data Associate Internet Used the software for: 6-12 months ### "Top tier web based remote access" November 27, 2018 5.0 Dualmon has been a crucial part of my career. Gaining access to customer or support computers in a moment makes a lot of projects a much simpler process. Troubleshooting becomes a breeze rather than needing to do a walk through, and installing new programs or assisting on projects is monumentally faster. Pros The fastest web based remote access I've used. Can be in and out of a computer in a remote location without leaving a footprint. The program will install and uninstall itself when accessing other computers. Cons It's still web based so at times the lag can be unbearable, but this comes with the territory. Review Source BC Bill C. President Computer Software Used the software for: 1-2 years ### "Great value for money. Easier on the user than some products." July 17, 2023 5.0 Very helpful in providing remote support to clients on demand. Mostly we use the screen sharing to either solve customer issues or to watch their screen during training sessions. Pros Works as expected. It's easier than some products we've tried to get the user to connect correctly. Cons Does have an issue sometimes where the shift, ctrl, or alt keys will "stick". Once you're aware of it, it's not a big deal. Switched from [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/) Mostly cost, but if it had not worked at least as well, we would not have switched. Review Source GN Gina N. VP HR & Operations Used the software for: 2+ years ### "Works great and very affordable. Every time I've had an issue it was resolved quickly" January 5, 2018 5.0 Ability to log in to my computer from any location at any time without being tied to an office. Pros Connection is easy and clear. Anytime I have contacted customer service, they were very quick to respond and resolve my issues -- which were usually computer related on our end. Review Source JP Jim P. Owner Information Technology and Services Used the software for: 2+ years ### "Simple Service" September 7, 2021 5.0 Very Positive! Pros I really like the ease of use with Dualmon, I am able to easily deploy and manage computers. Love the price point also.!! Cons Hmm, Maybe add a ticket system for customers to submit so my team can manage from those also? Switched from [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) Cost and ease of use. Review Source AC Alan C. IT Real Estate Used the software for: 2+ years ### "dualmon review" July 27, 2021 5.0 Pros Easy to use Cost effective much less expensive than competition. Reliable. Cons N/A no issues for what I use it for I have no issues. Review Source GS Greg S. Senior programmer Utilities Used the software for: 2+ years ### "Remote support." March 22, 2023 5.0 I use Dualmon to remote into our field service techs computers to help in troubleshooting our fleet of equipment Pros The ease of use for the field persons and the status of the connection. Dualmon allows me to be anywhere my field guys need me to be. Cons There isn't anything that I can think of that I would change. Review Source RK Raj K. Director Real Estate Used the software for: 2+ years ### "Ellis & Co" April 7, 2023 5.0 Pros Ease of use. No connection isues. The setting up is very easy to each machine and to get staff to understand is also easy. No time out issues. Customer services are very helpful and speed of help is very good. Cons Nothing really that comes to mind. Generally a good bit of software. Review Source VR Verified Reviewer Electronic Technician Telecommunications Used the software for: 2+ years ### "Best Remote Access" December 27, 2018 5.0 I’m able to email a file without going into the office if a client calls. I’m able to resolve a problem if a team member needs assistance. Pros Being able to work on my files remotely Cons Not sure if remote local printing is available Review Source