# Page 8 | dualmon Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is dualmon the right Remote Desktop solution for you? Explore 279 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews --- dualmon 4.9 (279) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of dualmon ## Showing most helpful reviews Showing 176-200 of 279 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TK Trivikram K. Pharmacist Pharmaceuticals Used the software for: 1-2 years ### "pharmacist" July 28, 2023 5.0 its really helps to do work from home Pros off site work option when ever i get day off i can work from home incase anything Cons everything is perfect nothing need to be improved Review Source AW Ashlyn W. Office Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Product" April 11, 2023 5.0 Pros The product make it easy to remote into our satellite office. Gives us the same capabilities as would would normally have Cons I really don't have anything that we don't like about it. integration is simple. and works well Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) cost Review Source GG Gillentine G. Owner Information Technology and Services Used the software for: 1-2 years ### "Great Service!" August 17, 2022 5.0 Being able to help my customers from any workstation is very convenient and time saving! Pros The ability to assist a client is smooth and seamless! Dualmon give the user many features that come in so handy. Cons I would like to see the app that needs to be run on the client side install automatically, Some of my clients put in the code and then think we are ready to go. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Cost and ease of use. Review Source RA Rajpal A. CEO Financial Services Used the software for: 2+ years ### "A High-Quality, Low-Cost Solution to Remote Desktop Control" December 18, 2018 5.0 I have a small business (i.e., small budget!), but with ten desktops that I occasionally need remote access to and so the cost of other options is staggering. But with DualMon, all of my needs are met at a fraction of the cost! A superb value for the money! Pros What I like most about DualMon is it's low cost - while offering essentially the same functionality as the very high-priced alternatives! Cons The only feature missing from DualMon is multiple window control. Review Source ML Mitchell L. Director Information Technology and Services Used the software for: 2+ years ### "A good product" March 31, 2022 5.0 Pros The automation of software removal after a remote session Cons Limited company integration to allow for easier first time use for customers Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) The price of TeamViewer is excessive for my usage of the product Review Source DR David R. Owner/Technician Computer & Network Security Used the software for: 2+ years ### "Fantastic Solution" March 23, 2022 5.0 Pros Ease of use, excellent graphics, ability to have both unattended and attended remote access. Cons I would like to be able to enlarge the remote screen to fill my local screen. Switched from [LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/) Price was much lower. Review Source MM Manav M. Software Developer Information Technology and Services Used the software for: 6-12 months ### "Affordable pricing with quick customer support" April 14, 2022 4.0 Pros The issues are solved very quickly. Remote connectivity is easy and clear. Also, it is very easy to setup and install dualmon on computers. Cons It should add feature of multiple window control. Review Source TK Ted K. owner Computer Hardware Used the software for: 2+ years ### "Excellent software and company" November 1, 2021 5.0 I provide remote support for clients. I run 5 computers at my shop from home at times. Pros Works great and easy to use. Always great efficient friendly tech support. Cons I would like to see multi monitor support. I have 3 monitors on my office desk computer that I often long in to from home. I sometimes have multiple Dualmon windows open monitoring different computers. Review Source JM John M. owner Retail Used the software for: 1-2 years ### "great product" September 16, 2022 5.0 very good operational easy to use have several accounts that i setup their own subgroup Pros easy to use have over 125 PC's connected great value Cons faster data downloads is all i need so i can download files from remote quickly Review Source aD albert D. owner/developer Information Technology and Services Used the software for: 2+ years ### "Very good product for our purposes" March 3, 2023 5.0 We use it to support our customers with issues or questions about our software (www.phspeed.com) Pros We are not the most sophisticated users of the product, but we use it to help our customers that have issues installing our software or to show bugs or requests. It is easy to use and does its job. I like how you can brand the login page so that users can trust it. And because we do not need to use the remote desktop often, other solutions are way too expensive. Cons So far, no negative points. Perhaps it is already possible, but using chat or being able to talk using the same connection would be great. Review Source MG Michael G. Practice Manager Accounting Used the software for: 1-2 years ### "Very good for the price point" April 27, 2022 5.0 allows us to work from home or at clients and dial in to our office based devices Pros easy to use and accessible from any browser. simple for to send instructions to users and have permanaent connection set up ready to go. Cons matching resolution to user's monitor and using dual monitors doesn't always work great Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) price for more or less the same software is not comparable Review Source HB Hope B. Planning & Zoning Government Administration Used the software for: 1-2 years ### "Great Product! Easy to Use" November 16, 2022 5.0 Pros This product is easy to use and easy to link into our office computers when we have to work remote. Cons We do not have issues with this product. The simplicity of its use is why we like it. Review Source TK Tilak K. Owner Accounting Used the software for: 2+ years ### "Great experience" June 17, 2021 5.0 it is great and will continue to use. Pros easy and secure to use. have used frequently Cons scree size adjustment is little difficult. Reason for choosing dualmon I am continues user. Review Source RM Robert M. Manager Information Technology and Services Used the software for: 1-2 years ### "Remote Assistance" June 30, 2021 5.0 We now can provide support to our end users without it being necessary for them to drop off their computers. Pros This software allows me to remote into my customers computers. We now are offering remote support to all of our customers. Cons This software works like it suppose to without and issues. Reason for choosing dualmon Price and features Review Source MD Michael D. Director Retail Used the software for: 2+ years ### "Easy to use" April 28, 2022 4.0 Pros Simple and good value, never had any issues with this program Cons It would be good if there could be a full screen function, this is the only issue I have Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Better value Review Source GD Garrett D. Dir Infrastructure Used the software for: 1-2 years ### "Functional, Reliable, Cost-Effective remote connectivity solution" January 5, 2018 5.0 Pros We replaced VNC accross the board with this. The ability to create users and groups, and control access by login and then by asset password ensured that we could granularly provide and control remote access to our systems easily and with the confidence that we could dictate what users could access the software. Cons Had some issues with the software running on non-admin accounts and it not being able to show not admin stuff (access screens, etc) but we worked that out. Review Source WK William K. Business owner Automotive Used the software for: 2+ years ### "Great program " December 27, 2018 5.0 I use it daily and I love it Pros The ease of access and the printing option Cons None to talk about at this point ,I use it daily Review Source TB Tonya B. Lab Technician Used the software for: 6-12 months ### "This is a very good remote software. I am able to connect to my home computer with very few issues." December 19, 2017 5.0 I am able to connect to my home computer and am able to transfer files back and forth as I edit or update them. This prevents me from having to do work twice and I am always on the clock. Pros Easy to connect and stays connected most of the time. When there is a glitch with my ISP, DualMon automatically tries to reconnect. Cons There is not a remote print option and the remote sound is a little glitchy which could just be with the remote computer. Review Source AK Andre K. CEO Computer Networking Used the software for: 2+ years ### "Why dualmon?" December 28, 2018 5.0 Easy manage all servers and laptop users arround the world without using rdpclient software. Pros Value for less money Solid Exellent helpdesk Easy to use Secure Also for apple platform Cons In the beginning there was no apple platform. Till i talked to them. Then they started sooner and i helped them with testing. Review Source CB Christie B. President Accounting Used the software for: 1-2 years ### "Dualmon vs LogMeIn" August 5, 2020 3.0 Pros The cost of the software is hard to beat. Cons The ability to use dual monitors on separate screens makes this a deal killer for us to use as an every day option. It also runs considerably slower than its more expensive competitors Review Source JM Joel M. Media Director Religious Institutions Used the software for: 1-2 years ### "Great Product" May 24, 2022 5.0 Pros Easy to set up and works just like it should when we need it to. Cons We can't think of anything at the moment. Review Source TA Tara A. Office Manager Retail Used the software for: 6-12 months ### "BEST WE HAVE FOUND" April 11, 2017 5.0 We have tried Google Remote Desktop and Logmein, and this is the best we have found so far. I love being able to manage user access without uninstalling/reinstalling or signing out and in on a remote device; if that were convenient we wouldn't need this. I also appreciate that multiple users can be logged in simultaneously. Dualmon has been GREAT! Pros simultaneous user login, user management Cons the fixed screen size of the popup window sometimes doesn't match the destination computer monitor dimensions Review Source Response from dualmon April 12, 2017 Thanks, Tara! We're happy you're enjoying the service! We always appreciate user feedback, so thanks for your input on the window sizing - we'll look into that! WF William F. Technology Committee Chair Recreational Facilities and Services Used the software for: 1-2 years ### "Remote access" August 23, 2021 5.0 We use this to access a laptop that runs our community information channel Pros Works great. Easy to use. Price Great screen sharing Convenience Speed of connection Cons Nothing. We like the program just as it is. Works great as it is. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Price and convience Review Source BM Bill M. IT Support Real Estate Used the software for: 6-12 months ### "Happy so far" July 25, 2018 5.0 We've been very happy with the change to dualmon. The ability to provide support to someone who doesn't already have the client (ie. employee laptops) is fast and easy. We have an Enterprise Account, and tried playing with the 'meeting' feature a little, but couldn't quite figure it out. Used a different product until we can learn it better. Pros It is very easy to use and priced just right. We are a small company, and couldn't afford the competitor. You are perfect. Cons Would be nice to have an option to either lock the client application so end users can't disable/close it, or to have it hidden altogether. Review Source NV Niels V. ICT management Education Management Used the software for: 1-2 years ### "Excellent and affordable remote access application" December 27, 2018 5.0 When someone needs explanation on the computer or laptop I can show what needs to be done while talking on the phone. Also installs are made trough access remote. Pros Very easy to install on all laptops and computers in my company. Remote accessability also on trough a phone. Cons It needs some clicks to put every computer in the right group because some users are in different groups at te same time. Review Source