# Bambu Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Bambu the right Employee Engagement solution for you? Explore 54 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/145154/Bambu-by-Sprout-Social/reviews

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Bambu

4.6 (54)

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Last updated March 13th, 2026

# Reviews of Bambu

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

km

kirstie m

OwnerArts and Crafts, Self-employedUsed the software for: 6-12 months.

“Good visuals for printing.“

March 21, 2025

RP

Rosetta P

DirectorEducation Management, 51 - 200 employeesUsed the software for: I used a free trial.

“Overall its a great tool for employee advocacy and the ease of sharing content and stories across your followers.“

December 2, 2022

## Showing most helpful reviews

Showing 1-25 of 54 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Laura H.  
Public Relations Principal  
Insurance  
Used the software for: 1-2 years

### "Great program for employee advocacy "

November 14, 2018

5.0

The support team at Sprout Social is great. Our team has responded really well and actively and regularly shares using this platform. It's very easy to use and has been a great resource. Also, compared to the cost of other similar platforms, it's a great deal. I'd highly recommend using Bambu for an employee advocacy program.

Pros

Bambu is very easy to use. It's also easy to get a team up and running! It has helped us generate more genuine interactions for content from our corporate blog, media coverage and general social media pushes of engaging content.

Cons

This isn't the fault of Bambu, but rather changes due to Facebook. It's quite disappointing to no longer be able to track engagement on Facebook. Our team had been actively sharing on Facebook. I assume they still are but have no way to track shares to that platform. That's a big loss.

Review Source

Kristen C.  
Director of Events & Content Marketing  
Computer Software  
Used the software for: 2+ years

### "Social advocacy that is automated"

January 15, 2019

5.0

Bambu helped us increase our reach via social. Before we were having a tough time getting our sales team to share our content. Now we are increasing shares and reach every month. Our team is actually suggesting new pieces of content or articles to share online. Brand awareness is huge for us as a company, and this tool really changed the game for Aventri.

Pros

Ease of use the best thing about this product. It takes no time to get a team member up and running on how to use the tool. We recorded a short 5 minute how to video to on board new team members to Bambu and they start using the product instantly. It also makes it easier on the content team because we no longer need to send long winded emails on the blogs, content or press of the week to share - everyone just logs into Bambu.

Cons

I don't have any big complaints with the software. The team at Bambu have been amazing to work with and have always taken our suggestions from the start on things that we would like added to the platform.

Review Source

RP

Rosetta P.  
Director  
Education Management  
Used the software for: I used a free trial

### "Awesome for Employee Advocacy"

December 2, 2022

3.0

Overall its a great tool for employee advocacy and the ease of sharing content and stories across your followers.

Pros

The scheduling features are great and work seamlessly across your organization, sharing relevant stories and content is easier. My 5 stars to support team as they are really helpful.

Cons

No such cons found except the pricing and features offered.

Review Source

Response from Sprout Social

February 24, 2025

Thank you so much for your review! It's great to hear that you're utilizing Employee Advocacy and the Scheduling tools. I understand your concerns about pricing, and we strive to deliver exceptional value for our cost.

Tanya R.  
Vice President Corporate Marketing  
Internet  
Used the software for: 6-12 months

### "A Great Way to Make it Easy for Companies to Go Social"

November 6, 2018

4.0

We were looking for a solution that makes it easy to galvanize the company around our social media growth efforts. Bambu has a delivered a great service that is making a measurable difference. I recommend Bambu for any company that wants a simple and approachable solution that is backed with excellent support.

Pros

Bambu is very, very easy to use. Many of our employees were reluctant to amp up their social activity for the company, but using Bambu made it a quick and easy endeavor. It is also easy to administer and the reporting provides great insights to understand the impact of our social efforts. Bambu support and help getting started is superb - they go way beyond expectations.

Cons

Social power users find that Bambu is lacking some features - especially if they are used to using a more robust platform such as Hootsuite. Also, since Facebook has limited its access, Bambu doesn't allow you to schedule your Facebook posts.

Review Source

Cassandra "Caz"​ B.  
Founder & Head of Content  
Marketing and Advertising  
Used the software for: 2+ years

### "The Foundation To Our Employee Advocacy Program"

October 24, 2018

4.0

Overall, our experience with Bambu has been fantastic! It is easy to use and has helped us encourage more employees to get involved. This is the foundation of our employee advocacy program.

Pros

Bambu's ability to automatically count shares, differentiate shares across three platforms, and follow click-throughs is priceless to us! Prior to Bambu, we were counting these ourselves!

Cons

What I wish Bambu would include is sharing to more platforms and other engagements - such as commenting on curated social media posts so we can encourage more than just sharing but also likes and comments.

Review Source

Kendra G.  
Project Manager  
Accounting  
Used the software for: 2+ years

### "The brand advocacy answer you may not even realize you needed"

November 29, 2018

5.0

We develop tons of content, and it puts that content directly into the hands of our employees without much effort. And they can share it without much effort. Majority of our employees juggle the demands of billable hours, so this tool enables them to enhance their social media presence and business development efforts online without cutting into their billable hours time. The Bambu team is great, as well, and has listened to our feedback and worked closely with us through the years.

Pros

Ease-of-use, hand-down. Easy for admins to manage. Easy for employees to use. Very intuitive and simple interface.

Cons

We have a unique industry and organization structure - financial services - so the functionality and customization doesn't always align with our non-traditional needs. But it's close and features continue to improve and develop.

Review Source

Meghan S.  
Global Communications Manager  
Computer Software  
Used the software for: 6-12 months

### "Simple, intuitive tool with incredible support"

November 15, 2018

5.0

With Bambu, we enable our GTM to become thought leaders, sharing relevant content, campaign material and other assets. This has not only helped us improve the social amplification of our campaigns and awareness of our brand, but it’s helped us bring in more candidates for open roles too.

Pros

Bambu is simple and easy to use. And because of this simplicity, it was so easy to roll out to our global teams. The support we receive from the team at Sprout is also unmatched - they’re diligent, effective and great communicators. I feel heard, but also in the know.

Cons

Our teams wish there was more tagging functionality for certain networks - like LinkedIn.

Review Source

Shauna S.  
Social Media Specialist  
Marketing and Advertising  
Used the software for: 6-12 months

### "Ridiclously Intuitive Employee Advocacy Tool"

October 24, 2018

4.0

I absolutely love this tool, and adoption within a year at my company has already gone up to the C-Suite. That being said, there are some challenges for admins as opposed to the employees.

Pros

I can train my employees in 30 minutes and they're active immediately. It really IS that easy to go in, get started, and share.

Cons

The reporting leaves a little to be desired at times, and organizing users into teams is an excessively manual process. Also, video and GIF functionality is a bit limited and technical, but that is also due to native platforms and their own issues with third-party software.

Review Source

Megan C.  
Social Media Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Bambu, I Like You. "

October 30, 2018

4.0

The tool is great, but the customer service is even better. Support team is INCREDIBLE. Support team has gone above and beyond with us (United Way) - her friendliness, flexibility and promptness is most recognizable. Well done.

Pros

The ease of use and ability to reach a large range of our audience.

Cons

The inability to add additional images to fit recommended sizes for each social platform.

Review Source

Zeke D.  
Creative Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "Sprout does it again!"

September 7, 2018

4.0

Pros

Bambu has made it very for us, as an agency, to share topical articles, stories, and content to our team and across social platforms. Not only has it proved to be a great resource for our followers, but also to our team and their continuing education.

Cons

Only cons with Bambu come from the limited resources and content that they pull from. And they pull from plenty, which make this "con" VERY minimal.

Review Source

AV

Alyssa V.  
Director of Community Outreach  
Philanthropy  
Used the software for: 6-12 months

### "Great social media management"

July 5, 2018

5.0

Pros

Bambu makes it super easy to share relevant stories and content to our followers. The scheduling functionality is great and it works seamlessly across our organization. It allows many different United Ways to customize the message to their audience while maintaining brand consistency.

Cons

I do receive a lot of emails from Bambu with similar content but I'm not sure if that's Bambu or the way our organization uses the product.

Review Source

VR

Verified Reviewer  
Sr. Account Executive  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Easy to use"

November 19, 2018

5.0

Bambu is a great marketing tool for our sales organization. It allows us to share best practices via social media. It also allows us to market the great things our customers are doing with their primary stakeholders.

Pros

Bambu is very easy to use and a great tool to share information via social media.

Cons

At this time, I do not have any cons to report regarding this software

Review Source

Ben A.  
Marketing Intern  
Telecommunications  
Used the software for: Less than 6 months

### "Bambu - first month review "

November 14, 2018

4.0

Bambu allows everyone in the organization to promote themselves as experts in the field. Sometimes employees don't have the time to look for industry content and write posts around the content. Bambu makes this much easier, allowing them to promote the company and themselves.

Pros

Easy to use and a simple layout allows for sharing on social media in seconds

Cons

Not able to tag someone in a post on LinkedIn. Brought up the customer services

Review Source

Helen L.  
Head of Marketing, Northern Europe  
Telecommunications  
Used the software for: Less than 6 months

### "Great start"

November 14, 2018

4.0

Great client experience through the executive- always helpful and very knowledgeable.

Pros

The easy way to add content, the ability of teams to share content, good reporting

Cons

I can’t add any text to preface the newsletter so can’t update my team on who has been the top sharer of the week/month or which content is performing the best...

Review Source

JR

Jon R.  
Senior Account Executive  
Facilities Services  
Used the software for: 1-2 years

### "Bambu Review"

November 19, 2018

5.0

I use it as a tool to efficiently share great customer success stories and announcements within our North American organization

Pros

Ease of use from the mobile app. Clean, easy to filter and find articles. Easy to post to different social media outlets. Easy to schedule future posts.

Cons

I have not yet had any negative experiences with Bambu

Review Source

VR

Verified Reviewer  
Southeast U.S. Area Sales Manager  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Bambu is Easy"

November 19, 2018

5.0

Pros

Easy to set-up & use Saves time managing LinkedIn Gets stories out to my network continuously

Cons

The software is great, I don't have any issues

Review Source

DM

Diane M.  
Receptionist/Secretary  
Marketing and Advertising  
Used the software for: I used a free trial

### "nice addition to social media marketing"

February 8, 2019

4.0

Pros

using your company or team to share your content is a great solution to getting your reach even further on social media, and bambu does a great job of streamlining the process and making it easy to accomplish.

Cons

the process is streamlined, but it takes a while to get things setup and i'd expect there to be more features than what is available.

Review Source

RS

Richard S.  
Sales Manager  
Facilities Services  
Used the software for: 1-2 years

### "Bambu is great for prospecting"

November 21, 2018

5.0

Pros

The exposure for marketing is great and really helps to get your message out there.

Cons

A bit confusing to use at first, but once you understand how it works, it is great.

Review Source

kM

kirstie M.  
Owner  
Arts and Crafts  
Used the software for: 6-12 months

### "Easy to use"

March 21, 2025

4.0

Good company. Good software. Lots of faqs and videos on how to use software.

Pros

Easy to use interface. Sharp learning curve. Good visuals for printing.

Cons

Sometimes can get slow and crash on items with more details.

Review Source

Response from Sprout Social

March 26, 2025

Thank you for your review! It's great to hear you find Sprout Social's interface easy to use and that you appreciate the visuals. I apologize for any inconvenience caused by system slowness or crashing, and I'll be sure to pass that feedback along to our teams.

VR

Verified Reviewer  
Senior Content Manager  
Telecommunications  
Used the software for: 6-12 months

### "So easy to use, with great support!"

October 29, 2018

5.0

The team has been great - from the sales experience, to onboarding, to customer service and all the way to regular account review calls, where I'm given tips, told about new features, ways to improve user uptake, etc. It has honestly been one of the best companies I've worked with in terms of customer service. They really care about improving their product and maintaining good relationships with their users.

Pros

Bambu is intuitive and it just WORKS. It's really fast to create posts and its features and functionality are great. I've recommended it to colleagues because I'm so impressed with the tool and the team supporting it. They got us onboard and posting within two weeks from contract, and my users love it -- even before they realize how easy it is to suggest and post content to multiple channels. My experience has been fantastic!

Cons

The software is great, but there are a couple of new features I would like enabled to further customize posts and communications to my team. The Bambu team are very open to suggestions and have passed my feature requests to the developers... I'm just waiting, somewhat impatiently. I have no doubt they're listening and want to improve the tool. I'm just using workarounds in the meantime.

Review Source

VR

Verified Reviewer  
Communications Specialist  
Civil Engineering  
Used the software for: 1-2 years

### "Great for Employee Advocacy"

October 24, 2018

5.0

Pros

The software was very user-friendly, and was constantly being improved by the Bambu team with new features, updates, and more.

Cons

Help requests could be slow in receiving a response. However, this was addressed in the summer and is something the Bambu team has been working on and improved in.

Review Source

VR

Verified Reviewer  
Director of Social Media  
Hospitality  
Used the software for: 6-12 months

### "Great Value, Top Notch Customer Support "

October 25, 2018

4.0

Overall, very happy with the platform and extremely impressed with the service, particularly our fantastic Account Manager - she gets an 11/10. Ease of use is why we chose this platform relative to competitors and we have not been disappointed. We plan to continue to use Bambu as our employee advocacy marketing platform.

Pros

The customer support (Account Management and Support Team) are top notch. Ease of use is great.

Cons

Bambu is still evolving as a product and a large change was made this summer that affects the way existing and new content is categorized within the platform. This change was made with not much advance notice to clients, and it caused a bit of a strategy scramble on the client side. We are a little anxious about more potential product changes coming and additional strategy revisions / extra, unanticipated work required as a result.

Review Source

VR

Verified Reviewer  
Director of Healthcare  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Amazing tool to help boost your social media presence"

November 20, 2018

5.0

Great experience! It's an awesome tool to help me keep my social index score high and remain relevant to my social media followers.

Pros

I love that I can go to one central place to see all the social media posts being sponsored by my organization and schedule them to be posted. So very easy! Also love that our marketing team can create the messaging I use when forwarding articles. Makes it so much easier for me!

Cons

I wish that I had the option to schedule multiple shares of an article/post. My audience gets on LinkedIn a various times throughout a day/week and I like to repost important articles scattered throughout a time frame. Today I have to log back in and reshare. Would be great to be able to just schedule all of them.

Review Source

VR

Verified Reviewer  
Marketing Manager  
Computer Software  
Used the software for: 1-2 years

### "Bambu is great!"

November 6, 2018

5.0

Bambu is a great tool that helps get our marketing content out to a broader audience and has assisted in sales efforts for our company.

Pros

The software is very intuitive and straightforward to use, which makes both onboarding new users and curating content in the platform really easy.

Cons

There are some additional features and capabilities, such as tag searching from the user perspective, that I would like to see built into the software, but overall the features that exist are great and the Bambu team is constantly releasing new features.

Review Source

VR

Verified Reviewer  
Social Media Strategist  
Accounting  
Used the software for: 6-12 months

### "Excellent tool for staff advocacy"

January 16, 2019

5.0

This tool is enabling me to help dozens of business professionals build their personal brand and become thought leaders while also helping our firm share insights.

Pros

I like how easy it is to use, and the support is amazing. It empowers people to get active on social media.

Cons

The team setup can be a little daunting but overall not that difficult.

Review Source

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