# Bambu Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Bambu the right Employee Engagement solution for you? Explore 55 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145154/Bambu-by-Sprout-Social/reviews --- Bambu 4.6 (55) [View alternatives](https://www.capterra.com/p/145154/Bambu-by-Sprout-Social/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Bambu Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews Tyra O People Operations Specialist IIComputer Software, 201 - 500 employeesUsed the software for: 1-2 years. “Super easy to learn how to use!“ May 20, 2026 km kirstie m OwnerArts and Crafts, Self-employedUsed the software for: 6-12 months. “Good visuals for printing.“ March 21, 2025 RP Rosetta P DirectorEducation Management, 51 - 200 employeesUsed the software for: I used a free trial. “Overall its a great tool for employee advocacy and the ease of sharing content and stories across your followers.“ December 2, 2022 ## Showing most helpful reviews Showing 1-25 of 55 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tyra O. People Operations Specialist II Computer Software Used the software for: 1-2 years ### "We love Bambu! " May 20, 2026 5.0 Pros I really enjoy Bambu! It's a super intuitive tool and I love that my company leverages it-- it's a super useful offering! Super easy to learn how to use! I'm able to customize my content quickly, but also have a really strong base for a well-performing post. It's easy to forget about how impactful Employer Brand Marketing is, and managing social media is something that falls to the back burner when things get hectic, but Bambu makes it SO much easier. Cons I really can't speak to anything I dislike or "like least" about Bambu. I've been really impressed and pleased with the offering since we brought them onboard! Review Source Response from Sprout Social June 17, 2026 Hi Tyra! Thank you for your review. It's great to hear that our tool has been intuitive and easy to use. We apprecaite your feedback! Laura H. Public Relations Principal Insurance Used the software for: 1-2 years ### "Great program for employee advocacy " November 14, 2018 5.0 The support team at Sprout Social is great. Our team has responded really well and actively and regularly shares using this platform. It's very easy to use and has been a great resource. Also, compared to the cost of other similar platforms, it's a great deal. I'd highly recommend using Bambu for an employee advocacy program. Pros Bambu is very easy to use. It's also easy to get a team up and running! It has helped us generate more genuine interactions for content from our corporate blog, media coverage and general social media pushes of engaging content. Cons This isn't the fault of Bambu, but rather changes due to Facebook. It's quite disappointing to no longer be able to track engagement on Facebook. Our team had been actively sharing on Facebook. I assume they still are but have no way to track shares to that platform. That's a big loss. Review Source RP Rosetta P. Director Education Management Used the software for: I used a free trial ### "Awesome for Employee Advocacy" December 2, 2022 3.0 Overall its a great tool for employee advocacy and the ease of sharing content and stories across your followers. Pros The scheduling features are great and work seamlessly across your organization, sharing relevant stories and content is easier. My 5 stars to support team as they are really helpful. Cons No such cons found except the pricing and features offered. Review Source Response from Sprout Social February 24, 2025 Thank you so much for your review! It's great to hear that you're utilizing Employee Advocacy and the Scheduling tools. I understand your concerns about pricing, and we strive to deliver exceptional value for our cost. Kristen C. Director of Events & Content Marketing Computer Software Used the software for: 2+ years ### "Social advocacy that is automated" January 15, 2019 5.0 Bambu helped us increase our reach via social. Before we were having a tough time getting our sales team to share our content. Now we are increasing shares and reach every month. Our team is actually suggesting new pieces of content or articles to share online. Brand awareness is huge for us as a company, and this tool really changed the game for Aventri. Pros Ease of use the best thing about this product. It takes no time to get a team member up and running on how to use the tool. We recorded a short 5 minute how to video to on board new team members to Bambu and they start using the product instantly. It also makes it easier on the content team because we no longer need to send long winded emails on the blogs, content or press of the week to share - everyone just logs into Bambu. Cons I don't have any big complaints with the software. The team at Bambu have been amazing to work with and have always taken our suggestions from the start on things that we would like added to the platform. Review Source Tanya R. Vice President Corporate Marketing Internet Used the software for: 6-12 months ### "A Great Way to Make it Easy for Companies to Go Social" November 6, 2018 4.0 We were looking for a solution that makes it easy to galvanize the company around our social media growth efforts. Bambu has a delivered a great service that is making a measurable difference. I recommend Bambu for any company that wants a simple and approachable solution that is backed with excellent support. Pros Bambu is very, very easy to use. Many of our employees were reluctant to amp up their social activity for the company, but using Bambu made it a quick and easy endeavor. It is also easy to administer and the reporting provides great insights to understand the impact of our social efforts. Bambu support and help getting started is superb - they go way beyond expectations. Cons Social power users find that Bambu is lacking some features - especially if they are used to using a more robust platform such as Hootsuite. Also, since Facebook has limited its access, Bambu doesn't allow you to schedule your Facebook posts. Review Source Cassandra "Caz"​ B. Founder & Head of Content Marketing and Advertising Used the software for: 2+ years ### "The Foundation To Our Employee Advocacy Program" October 24, 2018 4.0 Overall, our experience with Bambu has been fantastic! It is easy to use and has helped us encourage more employees to get involved. This is the foundation of our employee advocacy program. Pros Bambu's ability to automatically count shares, differentiate shares across three platforms, and follow click-throughs is priceless to us! Prior to Bambu, we were counting these ourselves! Cons What I wish Bambu would include is sharing to more platforms and other engagements - such as commenting on curated social media posts so we can encourage more than just sharing but also likes and comments. Review Source Kendra G. Project Manager Accounting Used the software for: 2+ years ### "The brand advocacy answer you may not even realize you needed" November 29, 2018 5.0 We develop tons of content, and it puts that content directly into the hands of our employees without much effort. And they can share it without much effort. Majority of our employees juggle the demands of billable hours, so this tool enables them to enhance their social media presence and business development efforts online without cutting into their billable hours time. The Bambu team is great, as well, and has listened to our feedback and worked closely with us through the years. Pros Ease-of-use, hand-down. Easy for admins to manage. Easy for employees to use. Very intuitive and simple interface. Cons We have a unique industry and organization structure - financial services - so the functionality and customization doesn't always align with our non-traditional needs. But it's close and features continue to improve and develop. Review Source Meghan S. Global Communications Manager Computer Software Used the software for: 6-12 months ### "Simple, intuitive tool with incredible support" November 15, 2018 5.0 With Bambu, we enable our GTM to become thought leaders, sharing relevant content, campaign material and other assets. This has not only helped us improve the social amplification of our campaigns and awareness of our brand, but it’s helped us bring in more candidates for open roles too. Pros Bambu is simple and easy to use. And because of this simplicity, it was so easy to roll out to our global teams. The support we receive from the team at Sprout is also unmatched - they’re diligent, effective and great communicators. I feel heard, but also in the know. Cons Our teams wish there was more tagging functionality for certain networks - like LinkedIn. Review Source Shauna S. Social Media Specialist Marketing and Advertising Used the software for: 6-12 months ### "Ridiclously Intuitive Employee Advocacy Tool" October 24, 2018 4.0 I absolutely love this tool, and adoption within a year at my company has already gone up to the C-Suite. That being said, there are some challenges for admins as opposed to the employees. Pros I can train my employees in 30 minutes and they're active immediately. It really IS that easy to go in, get started, and share. Cons The reporting leaves a little to be desired at times, and organizing users into teams is an excessively manual process. Also, video and GIF functionality is a bit limited and technical, but that is also due to native platforms and their own issues with third-party software. Review Source Megan C. Social Media Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Bambu, I Like You. " October 30, 2018 4.0 The tool is great, but the customer service is even better. Support team is INCREDIBLE. Support team has gone above and beyond with us (United Way) - her friendliness, flexibility and promptness is most recognizable. Well done. Pros The ease of use and ability to reach a large range of our audience. Cons The inability to add additional images to fit recommended sizes for each social platform. Review Source CA Carolyn A. Social Media Manager Civic & Social Organization Used the software for: 1-2 years ### "A valuable employee advocacy tool for engaging your team" September 20, 2017 4.0 Being a team of 1, it would be very difficult for me to encourage employee advocacy without a tool to assist me. Pros The User Interface is clean and simple, making it easy to use as an admin as well as a user. The platform's features are instinctive no matter what level of comfort you have with technology and social tools. I like that I can review metrics on both who's sharing and the content being shared. Cons I'm not using much is the Facebook post direct share feature much. It doesn't "look" like the Facebook post when you're reviewing the available stories list in the platform, so it's less appealing to share. I look forward to potential future integration with Sprout Social, as well. Review Source VR Verified Reviewer Performance Infrastructure team MD/DE Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Bambu makes social media for work easy " November 19, 2018 5.0 Pros The software gives me great content to offer to my followers. Cons not always enough articles to get me to two a day for the week. Review Source KT Keenan T. Student Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Bambu is great for social media presence." March 14, 2019 4.0 Pros Bambu is a wonderful utility used for improving and growing a company's social media presence. It allows for user engagement, posting and all of the required social media tools to be used in an easy to digest dashboard. The customer support of Bambu is amazing, honestly one of the best customer support teams I have worked with in a while. Overall a fantastic product Cons There are a couple of features that I would like to see added to bambu. Review Source KP Kristin P. MARCOM Manager Business Supplies and Equipment Used the software for: 1-2 years ### "Bambu for busy account execs" November 25, 2018 5.0 Our goal with Bambu software is to create an advocacy platform for our busy account execs. The software takes all the heavy lifting out of their hands, and with a few clicks, allows them to share important information about our company. The net effect is that they are creating awareness for our company, extending their personal brand, and sharing information that is relevant to their social network contacts. Pros The software is very simple to use and intuitive. Cons I have nothing to report at this time. The software works as promised. Review Source VR Verified Reviewer Director Connected Lighting Development Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Great for Sharing Content" December 6, 2018 5.0 Pros Easy platform to share content from other managers. Cons Overall I think the software is great, no complaints. Review Source VR Verified Reviewer Account Executive Construction Used the software for: 6-12 months ### "Bambu " November 19, 2018 5.0 My experience has always been great! Pros I like the ease of use with Bambu. I like the abiltiy to post quickly. Cons I don't have any Cons. I get all I need to put into my social media. Review Source BL Brian L. Account Executive Utilities Used the software for: Less than 6 months ### "Social Media Made Easy" November 19, 2018 4.0 Pros Ease of use, some content easily available. You can easily plan out your week and utilize analytics to post when you will have the most activity. Cons This isn't necessarily related to Sprout Social, but there is not enough content that is available. I would also like to see more connection between other tools like LinkedIn SalesNavigator Review Source MM Michael M. Business Development Leader Facilities Services Used the software for: 1-2 years ### "Business Development Leader" November 20, 2018 5.0 Pros It is easy to use and fast to post. I like the way I can share messages Cons I do not have any cons. One suggestion might be to have the ability to catalogue like subjects Review Source IP Irella P. Executive account manager Building Materials Used the software for: Less than 6 months ### "Okay" November 20, 2018 5.0 good Pros The access that gives me to information. Cons I find it very useful but I would like to know more about usage. Review Source kM kirstie M. Owner Arts and Crafts Used the software for: 6-12 months ### "Easy to use" March 21, 2025 4.0 Good company. Good software. Lots of faqs and videos on how to use software. Pros Easy to use interface. Sharp learning curve. Good visuals for printing. Cons Sometimes can get slow and crash on items with more details. Review Source Response from Sprout Social March 26, 2025 Thank you for your review! It's great to hear you find Sprout Social's interface easy to use and that you appreciate the visuals. I apologize for any inconvenience caused by system slowness or crashing, and I'll be sure to pass that feedback along to our teams. VR Verified Reviewer Senior Content Manager Telecommunications Used the software for: 6-12 months ### "So easy to use, with great support!" October 29, 2018 5.0 The team has been great - from the sales experience, to onboarding, to customer service and all the way to regular account review calls, where I'm given tips, told about new features, ways to improve user uptake, etc. It has honestly been one of the best companies I've worked with in terms of customer service. They really care about improving their product and maintaining good relationships with their users. Pros Bambu is intuitive and it just WORKS. It's really fast to create posts and its features and functionality are great. I've recommended it to colleagues because I'm so impressed with the tool and the team supporting it. They got us onboard and posting within two weeks from contract, and my users love it -- even before they realize how easy it is to suggest and post content to multiple channels. My experience has been fantastic! Cons The software is great, but there are a couple of new features I would like enabled to further customize posts and communications to my team. The Bambu team are very open to suggestions and have passed my feature requests to the developers... I'm just waiting, somewhat impatiently. I have no doubt they're listening and want to improve the tool. I'm just using workarounds in the meantime. Review Source VR Verified Reviewer Communications Specialist Civil Engineering Used the software for: 1-2 years ### "Great for Employee Advocacy" October 24, 2018 5.0 Pros The software was very user-friendly, and was constantly being improved by the Bambu team with new features, updates, and more. Cons Help requests could be slow in receiving a response. However, this was addressed in the summer and is something the Bambu team has been working on and improved in. Review Source VR Verified Reviewer Director of Social Media Hospitality Used the software for: 6-12 months ### "Great Value, Top Notch Customer Support " October 25, 2018 4.0 Overall, very happy with the platform and extremely impressed with the service, particularly our fantastic Account Manager - she gets an 11/10. Ease of use is why we chose this platform relative to competitors and we have not been disappointed. We plan to continue to use Bambu as our employee advocacy marketing platform. Pros The customer support (Account Management and Support Team) are top notch. Ease of use is great. Cons Bambu is still evolving as a product and a large change was made this summer that affects the way existing and new content is categorized within the platform. This change was made with not much advance notice to clients, and it caused a bit of a strategy scramble on the client side. We are a little anxious about more potential product changes coming and additional strategy revisions / extra, unanticipated work required as a result. Review Source Zeke D. Creative Director Marketing and Advertising Used the software for: 6-12 months ### "Sprout does it again!" September 7, 2018 4.0 Pros Bambu has made it very for us, as an agency, to share topical articles, stories, and content to our team and across social platforms. Not only has it proved to be a great resource for our followers, but also to our team and their continuing education. Cons Only cons with Bambu come from the limited resources and content that they pull from. And they pull from plenty, which make this "con" VERY minimal. Review Source VR Verified Reviewer Director of Healthcare Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Amazing tool to help boost your social media presence" November 20, 2018 5.0 Great experience! It's an awesome tool to help me keep my social index score high and remain relevant to my social media followers. Pros I love that I can go to one central place to see all the social media posts being sponsored by my organization and schedule them to be posted. So very easy! Also love that our marketing team can create the messaging I use when forwarding articles. Makes it so much easier for me! Cons I wish that I had the option to schedule multiple shares of an article/post. My audience gets on LinkedIn a various times throughout a day/week and I like to repost important articles scattered throughout a time frame. Today I have to log back in and reshare. Would be great to be able to just schedule all of them. 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