# VisiumKMS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about VisiumKMS Software - reviews, pricing plans, popular comparisons to other Change Management products and more. Source: https://www.capterra.com/p/145168/VisiumKMS --- # VisiumKMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) VisiumKMS ## What is VisiumKMS? VisiumKMS Change Management solutions help you manage all changes including process, technology, organizational, equipment, software, etc. The automation solution turns complexity into simplicity. VisiumKMS is designed with powerful best practice workflows, content, communication and reporting functionality. VisiumKMS helps ensure that all the steps are addressed in the right order and your operational experience and learnings are embedded. This ensures that your lessons learned are lesson ## What is VisiumKMS used for? [Change Management](https://www.capterra.com/change-management-software/)[Incident Management](https://www.capterra.com/incident-management-software/)[Corrective and Preventive Action](https://www.capterra.com/corrective-and-preventive-action-software/) Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $35000 Usage Based, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## VisiumKMS alternatives Highest Rated [4.6 (139)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (687)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (764)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (80)](https://www.capterra.com/p/192574/Dot-Compliance/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/145168/VisiumKMS/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Incident Reporting 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Investigation Management 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Oversee people and resources to carry out an investigation Corrective and Preventive Actions (CAPA) 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Investigate and take action at root cause or error in processes to prevent recurring issues Communications Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Record and track all relevant internal and external communications Task Management 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression VisiumKMS 121 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Route documents and other data through one or more stakeholders for review and approval Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Create a targeted plan, schedule resources, and determine long-term goals for the audit process A record of all activities within the system, including user access, changes made, etc. A system that allows access to a database structure without relying on an external program Track and manage schedules and meetings via an integrated calendar Schedule the calibration of instrumentation and maintenance requirements Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Access and track notes regarding case activities and updates within case files Track and monitor efficient handling of all changes/transitions Planning training and tasks to facilitate the transition to new technology, process, or workflow. Track changes in laws and regulations and compare previous legislation to current legislation Provides a channel for team members to share media files, communicate, and work together Record and track all relevant internal and external communications Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Identify component attributes like servers, hardware, software, and manage relationships across all services Manage, organize, and store contact information Investigate and take action at root cause or error in processes to prevent recurring issues Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Process of gathering, measuring, and analyzing accurate data Import and export data to and from software applications Ability to handle large datasets Graphical representation of data Process of tracking logged defects (errors) in a product or service to create new versions to fix the error Plan and implement business continuity measures in case of unforeseen events Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Finding, identifying and collecting information for legal proceedings Digitally sign online documents Receive and/or send email notifications for urgent updates, requests, or other information Develop and maintain plans and procedures to effectively respond to accidents, natural disasters, or workplace incidents Guidelines for conforming to environmental laws, regulations and requirements Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed A chronological record of actions or occurrences within a network, software, or process Administration and control of evidence related to investigations/cases Store, manage and track all forms in a centralized location Document use of hazardous materials and procedures related to their handling and disposal Manage and track all disruptions and incidents Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Create, document, and monitor safety policies and procedures in industrial plants and factories Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Activities related to the initial admission of a charge into the organization's care Oversee people and resources to carry out an investigation Track and monitor processes/products to ensure they meet international standards developed by the ISO Identify and respond to unexpected problems or failures (ie. "negative events") Manage incidents related to outages or breaches in functionality of IT systems Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple languages Manage and support multiple locations Identify issues and deviations from specifications Manage cases of on-the-job injuries and related remedies Ability of websites, web applications, or mobile applications to function without an active internet connection Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant Maintain records necessary for compliance with Occupational Health and Safety Administration requirements Create, manage, and track policies and procedures within an organization Arrange tasks based on the level of priority or urgency Identify and solve underlying cause of incident(s), and prevent future incidents from occurring Ensure that quality requirements and standards are met across production processes Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Ability to record, store, update, and retrieve information Planning, scheduling, and overseeing the release of software or system changes into a live or production environment Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Notifying as a warning or reminder of a potential or imminent hazard Analyze potential risks across the organization Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Set & manage permission levels based on user roles and restrict access to only authorized individuals Identify and analyse the reasons behind accidents Track, report on and implement actions pertaining to physical safety at the workplace Identify and assess hazards to ensure the well-being of employees, assets, and the environment Process of scheduling, tracking, and managing employee training programs related to safety and compliance Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Systematic evaluation of the security of a company's overall security system and situation Online portal through which end users can access the system, manage tasks, or obtain information Set and monitor service level agreements to ensure timely response and resolution Allow users to access multiple services after entering their login credentials once Statistical methods to assist with and maintain quality control of processes Track the status over time for a request, process, asset, or transaction Collect and record basic information related to suspects Manage all supplier data and operations Qualify, select, and monitor supply chain partners Allow customers/users to submit support queries and service requests Gauge satisfaction and receive information for improvement and success Manage and monitor compliance with government regulations on environmental standards Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Track, manage, or resolve user requests and IT incidents/issues Track employee/learner's progression through training programs Review data from past periods to reveal recurring tendencies and predict future performance Track revisions and updates made to files and navigate between different versions Track and report on waste management and disposal processes. Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (13) 4.3 Based on 13 reviews ## Pricing Value for money 4.2 (12) Basic $35,000 Usage Based,Per Year It includes: - MOC workflow - Action workflow - Emergency MOC Workflow - Checklists - Email alerting - Role based security - Administration module - Reporting module - Dashboards Value for money 4.2 (12) 4.2 Based on 12 reviews ## Integrations [ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)[ Guardian Safety Software](https://www.capterra.com/p/150267/Guardian/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (13) 4.5 Based on 13 reviews ## User reviews Overall rating 4.4 Based on 13 reviews Filter by rating 5(6) 4(6) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent VK Victoria K. Documentation Management Specialist Oil & Energy ### "10/10 ⭐️⭐️⭐️⭐️⭐️" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2026 I absolutely enjoy working with the VisiumKMS team! The customer support, programmers, and the entire team are some of the best there is! Pros Customer support is top notch! This is a wonderful team who is willing to help navigate any issue! Definitely recommend this program. Cons I have no complaints at this time. Any problem we have had has been solved in a timely fashion with extreme professionalism. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Manuel C. System manager Food & Beverages ### "Configuration improvements and better badgermail debugging tools" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 13, 2022 Good but configuration at the beginning was very confusing took a longtime for the KMS team to bring ASR Team up to speed. The demos were disconnected from end user. ASR is company with very old longterm operations and unfortunately COVID also was a factor zoom sessions are the best way to confogure this type of system. Pros Easy of use Cons Not integrated with MS Teams and Sharepoint. BadgerMail is very difficult to troubleshoot and setup lots od frustration from end user not getting emails need much better support around this feature. Could be a system stopper from people using it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Adrian C. EHS Analyst Chemicals ### "Pleasure to work with the Visium team!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 11, 2022 Overall experience with Visium was good. The team was really helpful and managed the project well, too early to say what benefits we received from implementing the system however we now know all our sites can work towards a single Management of Change procedure. Pros The simplicity of the workflows. You can see each step you are currently working on, on the left hand side pane. Cons Inability to completely remove certain fields. This makes some of the workflows look untidy. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GL Grant L. Projects Director Oil & Energy ### "Feedback on transitioning to KMS (Design, implementation, continuous improvement)" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 11, 2022 Very good. We have transitioned to using KMS for all our plant change requests - although we have some teething problems as we moved from a manual process (which arguably is more flexible but at the same time open to abuse). Although it is early days, I see potential to expand this to cover geometric in kind projects and even going as far as to replace our capital projects process as it allows us to have good insight into project progress and is a valuable tool to ensure all information is secured in the cloud. Pros The product can be customized to a large degree by the customer. The design team did go out of their way to accommodate our availability. After sales service is excellent. KMS team is open to ideas which will help their customers and their support team quickly respond to queries. Cons There are some aspects which cannot be configured without scripting - I felt that some of these should be customizable by the client post implementation (for eg. configuring of the status, and indicating which step is activated by another) without having to pay for scripting. ie. more self customization would be great! I also felt that badger mail is very confusing - the alert queue only shows triggered events and not timed events and even then does not clearly give information that administrators can use to revise the badger mail settings. If mistakes are made, it is difficult to reverse these (for eg. if a record is accidentally cancelled). Reasons for choosing VisiumKMS KMS was actually a little more expensive than Cintellate but there was a lot more flexibility (customisation) available with KMS. We also spoke to users of both and based on that felt that KMS had more to offer. Also it tied up with other KMS products which we saw a potential in (investigator, risk assessor). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EJ Earleen J. Technical Assistant - HSSE Oil & Energy ### "VisiumKMS review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 30, 2021 The transition from a paper-based system to an electronic one has saved time and made reporting easier. Pros The notification feature at every step of the workflow is helpful. Cons Understanding Role Based Security is the Application is challenging. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TR Tony R. Global Application Manager Chemicals ### "INEOS A&A IT Feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 18, 2021 The VisiumKMS Project team were very professional and delivered on time and on time project delivery. Pros The VisiumKMS Project team were very responsive and great at collaborating with all our stakeholders Cons Small to little presence outside US and EU region. Switched from [Iris Works](https://www.capterra.com/p/149597/Iris-Works/) Rationalisation to a standard solution. Alternatives considered [Benchmark Gensuite EHS](https://www.capterra.com/p/150242/Gensuite/) [TenForce](https://www.capterra.com/p/141719/TenForce/) Reasons for choosing VisiumKMS 1\. Existing successfully experience using it in our US plants. 2. VisiumKMS also met our key requirements (great balance between value vs cost).3. Standardisation - VisiumKMS allowed us to replace several fragmented solutions into a "one stop shop" --> VisiumKMS.\[SENSITIVE CONTENT\] Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Sandra B. MOC Process Focal Oil & Energy ### "VisiumKMS " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 4, 2021 I am the administrator for KMS at our site. I have mainly worked in v11 of the software and found it easy to learn and to use. I took over the position when the prior administrator had been gone for a while and didn't have someone to train me. I was able to learn and use the software quickly and easily. We recently upgraded to v12 and have found that the transition and training for the site was quick and easy. Pros We use KMS at our site to manage change. The software is very easy to use and to teach. The features that I like the most are the checklists that can be customized to fit all of the types of changes that we make. They allow us to specify what questions need to be addressed and who should be assigned to answer. They software also gives us the ability to force an attachment to any question before it can be closed. This actually helps us to stay in compliance by ensuring PSR required paperwork is attached to the MOC. Cons The two features that I would personally change are the granularity of the software security. Many companies may consider that a plus, but in my opinion it is too complex. The other issue for me is that two of the workflow tabs cannot be autocompleted when al the questions in the tab are complete. This requires someone to actually save and complete and this keeps some MOC's from progressing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Mark H. IT Services Lead Oil & Energy ### "My personal review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 28, 2021 Generally the folk I deal with have been excellent. However this seems to have been lost in the last year, maybe due to the pandemic, changes in Rolls-Royce/VisiumKMS etc Pros The workshop we had with the vendor to implement was excellent. Cons Annual cost. Lack of of 3/5 year options on annual maintenance. Historically we have had 3 year deals set in place, now appears we can only commit to 1 year! Alternatives considered [SpheraCloud](https://www.capterra.com/p/172187/EHS-Management-Software/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JT Justin T. PSM Specialist Chemicals ### "Excellent system for change management, tracking and incident reporting" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 5, 2021 We have been using VisiumKMS for 9 years and have had no major issues. Their product, customer service and engagement have been constantly improving during this time. Pros The customization capabilities for Management of Change are excellent and can help you standardize across an organization, while allowing for some flexibility as well. VisiumKMS has some employees with a high awareness of PSM which also helps. They are also very good at engaging with the customers to find solutions and develop features. Cons Lots of customization = lots of time that may be needed to set-up and maintain configuration, especially with employee turnover or changes in organizational structure. Alternatives considered [Health & Safety Software](https://www.capterra.com/p/152796/Health-Safety-Reporting-Software/) Reasons for choosing VisiumKMS PSM knowledge. Industry experience and closer to a pre-built system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MC Mamtu C. Manufacturing Excellence Lead Chemicals ### "Incident Reporting made easy!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 28, 2021 1\. VisiumKMS staff were very knowledgeable, professional and courteous while working with our global team. 2. Very responsive to any queries that came up throughout the roll-out process 3. Understood the project timeline and helped deliver it Pros 1\. The ease to customize reports and checklists to make it site specific 2. Useful training documents with screen shots, allows a new user to easily follow through 3. Helpful Visium staff support, who worked with us to maintain target deadlines accomodating different time zones globally Cons The ability to manage Recurring activities - this module is not as robust. Missing features such as attaching documents or images with the tasks and other details surrounding compliance task manager Alternatives considered [Benchmark Gensuite EHS](https://www.capterra.com/p/150242/Gensuite/) [TenForce](https://www.capterra.com/p/141719/TenForce/) Reasons for choosing VisiumKMS User friendly, other businesses had good experience and feedback for Visium KMS. It provided a one-stop shop for Incident reporting, Resolution tracker and recurring tasks, which reduced overall costs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/145168/VisiumKMS/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)