# Page 3 | MyTime Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is MyTime the right Barbershop solution for you? Explore 124 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/145188/MyTime/reviews

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MyTime

4.6 (124)

[View alternatives](https://www.capterra.com/p/145188/MyTime/alternatives/)

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Last updated April 6th, 2026

# Page 3 - Reviews of MyTime

## Showing most helpful reviews

Showing 51-75 of 124 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

bF

braden F.  
doctor  
  
Used the software for: 1-2 years

### "been great for our office "

November 8, 2017

4.0

it has helped us organize and maximize productivity. we have been overall very happy with the product.

Pros

having online availability, has been very helpful. customers really like having the reminders sent to them as well.

Cons

sometime has meltdowns and stops working. that has caused us a few meltdowns in the office. the staff always responds quickly

Review Source

CH

Calina H.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "We've had a great experience using MyTime for Salon scheduling. "

August 1, 2018

5.0

It has helped make running my business easier.

Pros

I like that it integrates with our website and google and automatically sends out requests for reviews, appointment reminders and follow ups.

Cons

They are missing some key reports for running a business. There is no way to track client referrals even though there is a report for it.

Review Source

CW

Christian W.  
  
Management Consulting  
Used the software for: 1-2 years

### "One of the best investments I have made. I love this service and especially the customer service."

August 8, 2016

5.0

I switched to Mytime from another service I've used. Mytime has been great implementing some of the changes and improvements I recommended to help my business. Great product and exceptional customer service.

Pros

Not having to deal with a separate merchant account. My cancellations have also have gone down since people have to leave their credit card information.

Review Source

JE

Jamie E.  
Grooming manager  
  
Used the software for: 1-2 years

### "MYTIME has helped me grow my business exponentially in a very short time!"

December 7, 2017

5.0

Pros

I love that MYTIME offers online booking that is extremely easy for my customers to use! My customers love being able to book online whenever and wherever they want! My groomers love that MYTIME is like having a very smart receptionist on staff at all times! MYTIME is always adding new features which is awesome

Review Source

JW

Janelle W.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Unfair cancelation policy"

June 20, 2023

1.0

MyTime bullies the small business owner.

Pros

There were some good things about the software, but the bad out weighed the good, so I have nothing to say about any of the working features. What mattered to me was being able to cancel when I needed to cancel.

Cons

I used MyTime for several years, in which the contract auto renews, but if you want to cancel you only can cancel during the one month of the year that you joined. MyTime forces you to keep paying for their software even if you no longer need it.MyTime has no integrations worth using.

Review Source

Michael G.  
  
  
Used the software for: Less than 6 months

### "Switching my 25-year nutrition/acupucnture/herbal practice to MyTime!"

December 9, 2015

5.0

Switching my practice over to MyTime from FullSlate this week. Very impressed with this suite of practice tools - online appointments and payments, full POS with direct deposit, keeps your practice profile updated on 150 websites (yelp, google, facebook, etc), email and text message reminders, practice marketing, inventory management, online reputation manager, lots more.

Pros

Easily the most powerful, advanced and comprehensive practice management and scheduling service I have seen. Not yet three years out and winning many awards. Great user interface and mobile apps. Quite easy for the practitioner and client to use!

Cons

None! They really thought things through quite well.

Review Source

LA

Louis A.  
owner  
Hospital & Health Care  
Used the software for: 6-12 months

### "No more missed appointments!!!!"

September 18, 2016

5.0

Eversince using MytIme the percentage of no shows have gone down close to 0%. I love the feature that reminds patients that it's time for their maintainance appointment. A great passive tool !!!!

Pros

That it reminds patients of their appointments. No more excuses that they forgot or didn't put it in correctly.

Cons

I can't put time aside for other things than blocked and appointments. Sometimes I would like to for example, to write down that I'm at a meeting

Review Source

KC

Kristen C.  
  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "MyTime is part of my team"

November 17, 2015

4.0

I will to add to this later! MyTime keeps us so busy between connecting with our current clients and marketing to our new local customers, im too busy shopping for my seccond location opening in next year!

Pros

Always available for genuine help.

Cons

because of the new technology they are marketing for the US, there has been a few changes in they processing that make it a bit more time consuming to track some things, but again, every time i need help, i just give them a call.

Review Source

Response from MyTime

November 18, 2015

Thank you, Kristen!

SB

Sharon B.  
Admin. and Marketing  
Accounting  
Used the software for: 6-12 months

### "I like that we can schedule for two different offices "

September 25, 2017

5.0

it's affordable and I can schedule for two different locations.

Pros

I love the way it reaches out to our clients and asks for a review. Those reviews help so much in social media

Cons

I wish there was more room to add customer information. Currently it shows up as NOTES with the full length showing up by their appointment. I wish it would stay more with the client info, so I can look up and add as needed

Review Source

Robert P.  
  
Design  
Used the software for: 1-2 years

### "null"

November 19, 2015

5.0

Review Source

DK

Danish K.  
CEO  
Information Technology and Services  
Used the software for: 6-12 months

### "Convenient and Time saving Software "

September 7, 2022

5.0

Overall MyTime is a great product. Costumer service great. I recommend other to use this application.

Pros

I like it so much. MyTime save my time. Convenient app. Ease to use.

Cons

Sometimes I notice glitches in the system

Review Source

RB

Richelle B.  
Hair Stylist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Makes for a fluid and efficient day "

October 16, 2017

4.0

Pros

I like being able to book appointments of my clients on the spot myself when they reach out. Also like being able to book people on the spot when Im out and about.

Cons

The only issue I've experienced with Mytime has been when the system has gone down. When its been booted back up there's been errors to the book that weren't there before.

Review Source

RJ

Rachel J.  
Grooming Salon Manager  
Retail  
Used the software for: 6-12 months

### "MyTime "

November 19, 2018

5.0

So far it has been great and enjoyable.

Pros

This software makes scheduling easy and reliable with text sent to customers about appointments is a great way to catch the customers that need an extra reminder or two about their appointments.

Cons

Occasionally the schedule will switch back to the current day when looking at future appointments.

Review Source

SA

Sherwin A.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Great customer service. They did help my business grow!"

September 1, 2017

4.0

I had been looking to do online bookings for a while. I couldn't ask for a better vendor than MyTime. There are some minor customization that they are not able to fix, but other than that everything was great!

Pros

Easy integration, great customer service. They really go out of their way to help ensure that I understand and am utilizing the software. They also have a lot of preset options for lots of different industries.

Cons

As each industry is different, there are some minor tweaks on my checkout process that they are unable to customize. I had several customers book my services incorrectly and were charged incorrectly because of this. There are ways around most of these kinks, it is just a little less efficient.

Review Source

BG

Brittany G.  
Hairstylist  
Cosmetics  
Used the software for: Less than 6 months

### "Excellent software - takes time to navigate through"

September 14, 2020

5.0

scheduling is a lot more detailed and convenient

Pros

Like the ability to change apps and make detailed notes about clients

Cons

took awhile to understand and maneuver about, but once I played around with the system, I became comfortable with everything

Switched from

[Shortcuts](https://www.capterra.com/p/13284/Shortcuts-Software/)

Company choice - not personal

Review Source

Alex L.  
  
  
Used the software for:

### "Best Resource for my Business by far!!"

October 4, 2016

5.0

Mytime started off as a trial service for me and turned into a service I could not do without! The Customer Service they provide is also beyond and far from most! I plan to use Mytime in the future and my future businesses and I will recommend this to all who need organization and just a flat out service that will blow anything else away!!

Review Source

SL

Susan L.  
Director  
Management Consulting  
Used the software for: Less than 6 months

### "Nifty system for service professionals."

July 21, 2016

5.0

MyTime keeps all my appointments organized. My no show rate has fallen to a minimal. I have had some technical strangeties with the tagged customer promo email blasts. For this reason, along with the absence of automated campaigns, whereby I can send out a series of emails in sequence, I could not give out higher stars in some productivity areas. MyTime is led by a great executive team and I'm sure they will work out the bugs and expand in product services.

Pros

MyTime just keeps me organized. Easy to set up. Communicates with customers. No fuss appointment managing. Love it!

Cons

Some bugs need to be worked out in area of email contacts and more automation capacity. Meaning, we click a tab and preset emails are sent in a campaign sequence.

Review Source

JA

Jenny A.  
Esthetician  
Consumer Services  
Used the software for: 6-12 months

### "Fantastic company "

July 24, 2016

5.0

MyTime is the best company. They care about my small business and they listen. They are very helpful, knowledgeable and always available. They've even developed an intake feature when I asked for one!

Pros

Easy to use, except for their POS

Cons

POS is not friendly. This cap terra.com review survey won't accept my business email address

Review Source

JB

Jerry B.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Massage Health LLC My Time Review"

September 21, 2016

5.0

Used Schedilicity prior to. This is a much easier product that is constantly improving. Customer s Service has responded to minor issues quickly and with great sucess

Review Source

JM

Jason M.  
Manager  
Automotive  
Used the software for: 6-12 months

### "Big fan of MyTime"

August 25, 2016

5.0

Pros

My shop started using MyTime a few months ago and it's good. We didn't take appointments before. People would drive up, wait in line. Customers like calling ahead and a lot of them just go to the website now. It's been great to track customers history and cut down on slow times. Best thing is that we can be dirty doing an oil change or whatever, and we barely have to touch the computer to see the schedule. or techs will check their phones. Pretty cool! Price is great and it's been great for business. Happy with MyTime!

Cons

mmm I can't think of any complaints. Maybe it would be nice to be able to order parts through it too so maybe someday!

Review Source

MM

Molly M.  
  
Consumer Services  
Used the software for: Less than 6 months

### "Amazing software!"

July 22, 2016

5.0

I love how easy it is to do everything I need it to do. Customer service is amazing every time I've had to call!

Pros

Does everything I need it to do and it's affordable!

Cons

Sometimes my scheduler will go blank and seems like it doesn't want to save my notes about clients services. Don't really like how when I type in a name for a new client and I have an existing client with the same first name, it tells me that his client already exist. I tend to have to type in an extra letter or number so it will work. Then I go back and edit that clients name. Just extra work i don't feel is necessary.

Review Source

GS

George S.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "Great Product"

July 21, 2016

5.0

It took a little longer than expected to bring across all of my contacts from Fullslate, but the customer service department kept me informed on the time line and reasons for the delay. By the way, it was an issue on Fullslates side.

Pros

It is easy for my clients to chose a practitioner and location. other products were not as easy.

Cons

Some of my clients don't care for having to make an account to schedule an appointment.

Review Source

JH

John H.  
Store Manager  
  
Used the software for: 6-12 months

### "I like it"

March 26, 2018

5.0

Pros

Easy to use and after the upgrade it got even easier. Very easy to keep track of customers and times.

Cons

Sometimes it's hard to tell between am and pm times. You have to get set in a contract to use the product.

Review Source

Erin H.  
  
  
Used the software for: 6-12 months

### "null"

November 16, 2015

5.0

Review Source

Summer M.  
  
  
Used the software for: 6-12 months

### "null"

March 23, 2017

1.0

Review Source

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