Who Uses This Software?

Reserves and Planning Managers within the Global Oil & Gas Industry.


Average Ratings

6 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Aclaro
  • www.aclaro.com/
  • Founded 1999
  • Canada

About aclaro softworks

aclaro softworks inc. is a software development company that creates enterprise business solutions for the oil and gas industry. Founded by industry professionals, aclaro provides Reserves Management, Portfolio Optimization, Capital Planning, and Budgeting systems. These solutions leverage our web-based petroLook application that acts as an integration and reporting platform integrating information from multiple data sources, and providing comprehensive and flexible analysis and reporting.


aclaro softworks Features

  • Compliance Management
  • Equipment Management
  • Inventory Management
  • Job Costing
  • Logistics Management
  • Maintenance Management
  • Material Management
  • Project Management
  • Resource Management
  • Scheduling
  • Work Order Management

aclaro softworks Reviews Recently Reviewed!

PetroLook Software

Feb 16, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It is a good database for reserves

Cons: Some of the interfaces and connections are built for linking to systems we do not have linked and has created some issues when editing within the PetroLook system.

Overall: The PetroLook software package is currently the best Reserves database available on the market. With that being said, there are still several nuances that have been addressed to link the Aclaro system to our own. I feel very fortunate that the staff involved with BHP Billiton have been excellent in working with us and made the time to improve the system for our users.

Awesome support

Feb 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Thanks to Aclaro for all of the support during our upgrade process, their support and sales team are knowledgable, available, and it is making what could be a painful process transition seamlessly!

Reserves Review

Feb 14, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Available functionality

Cons: Data Flow

Overall: Application Functionality is comprehensive and meets the needs of a reserves system. Customer support is very efficient with timely responses to questions on issues submitted. The application is relatively easy to use but may require some additional built in quality to the functionality and data flow.

Aclaro Petrolook Review

Jan 26, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of use. Personalized to fit our specific needs.

Cons: Support issues when problems arise.

Overall: We utilize the Financial Forecasting software to assist with cash flow projections, variance analysis to Budget and financial analysis at a detail level. The software is customized to each client's specific needs. We first implemented the software in 2009 and had a major upgrade in 2014. Aclaro is very knowledgeable of the our industry (oil and gas) and understands our needs and expectations. The product is easy to use and Aclaro delivered on the results we were expecting. The product is fairly inexpensive compared to other products in the marketplace. My only concern with Aclaro is support. They seem to have a lot of turnover with support staff in the Houston office.

Aclaro is the Full Package!

Jan 26, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I am the admin for petroLook Reserves at Murphy Oil Corporation and have worked very closely with Aclaro on our implementation since day one. From my experience Aclaro is a pleasure to work with and their products are only getting better and better. They are very knowledgeable, easy to work with, and always very helpful and responsive with quick turn-around time especially when it's an "urgent/important" matter. They are quickly becoming an industry standard for reserves management and reporting. What they can do is really is quite amazing and it helps that their programs are so customizable to each of their clients, so there really is no limit to what can be incorporated into it and achieved - if you can think it they will go to all lengths to build it. It really is comforting when you know that the people building the product you are paying for really enjoy what they do; the folks at Aclaro are always wanting to learn and expand their knowledge base to create a great product. They are fully engaged with each of their clients and listen to what their clients want/need; they offer great feedback and are able to translate into layman's terms for those who are new to working with them and/or the logistics of how their software works. They are very personable and know the importance of developing a strong relationship with their clients; they treat each client as their #1 client no matter how small/large. In terms of cost, when compared to other software companies, who claim to have something similar but end up charging an arm and leg for a sub-standard product, Aclaro is very reasonably priced and you certainly get more than you pay for as they are able to customize their product to fit your needs. As far as ease of use goes, Aclaro's software is much easier to use for the basic user compared to other softwares, however, similar to other softwares the admin (depending on their skill sets, of course) will have a relatively steep learning curve. All in all, I enjoy being the admin and working with Aclaro on building and designing our customized petroLook, it is one of the reasons I love my job. I would highly recommend Aclaro over anyone else!

Vendor Response

by Aclaro on January 26, 2017

Melissa, Thanks for the first aclaro review! And many thanks for the positive comments. If there is anything we can do to be of further assistance, please reach out, we'll be here. We look forward to continuing to work with you and the Murphy team. - aclaro softworks

Petrolook Overview.

Jan 26, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: I've worked on Petrolook for 6-7 years. Application is easy to use. Needs improvement when upgrading to higher versions.