GoToTraining

GoToTraining


4.5 / 5
39 reviews

Who Uses This Software?

Trainers who would like the flexibility to train virtually, or a mix of in-person and virtual situations. This includes educators, corporate trainers, and companies training their customers.


Average Ratings

39 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • GoToTraining
  • www.gotomeeting.com/training
  • Founded 1989
  • United States

About GoToTraining

GoToTraining is a versatile software platform for leaning and development in virtual, or a mix of in-person and virtual situations. GoToTraining allows trainers to create effective and engaging training sessions. Trainers can measure students knowledge before class via custom registration, distribution of course materials, and tests. Vital class engagement is achieved via polls, videos, and document collaboration. Trainer evaluation and exams ensure learning has taken place.


GoToTraining Features

  • Academic/Education
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Corporate/Business
  • eCommerce
  • eLearning Companies
  • Gamification
  • Learner Portal
  • Mobile Learning
  • SCORM Compliance
  • Synchronous Learning
  • Video Conferencing
  • Academic/Education
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Built-in LMS
  • Certification Management
  • Corporate/Business
  • eCommerce
  • Learner Portal
  • Mobile Learning
  • Simulation
  • Synchronous Learning
  • Training Companies

GoToTraining Reviews Recently Reviewed!


Capterra loader

Fantastic remote training software application

Nov 15, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that this allows me to schedule out classes in advance. It also allows me to easily create and administer tests, share supporting documentation, and make sure people are paying attention. In this type of learning environment between remote offices it's essential that the performance of the application is spotless when it comes to audio and video and for the vast majority of trainings I've run GTT has been amazing.

Cons: I have 2 major complaints. 1st there is a bug in the software that has been there for over two years at this point that prevents me from using the quiz functionality as intended. Customer support took over 6 months to figure out this bug even though I suggested that it might be the problem on the first interaction. 2nd there is no way to mass export all of your classes to Google Calendar. I figured out a way to do a work around using apple calendar and then exporting that cal to google cal but it's a huge pain still.

Overall: It allows us to run trainings between multiple geographically distinct locations in an easy and efficient way. It also allows us to test for knowledge absorption and offer classes to other locations and departments through the use of it's class catalogue feature.

I use GoToTraining daily to host online webinars, live-training sessions and software reviews.

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: The ease of setting up sessions is great and it has excellent survey/question capabilities. I also love the ability to record sessions.

Cons: It has had some downtime in the last year that has been no fun, and it has no direct scheduling within an outlook calendar invite.

Good product when you know what you're doing

Nov 21, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
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Pros: Has all I need to host a training or webinar, and gain insight into questions/attendees afterwards. It allows me to review questions that were asked and ensure that my attendees got what they came for.

Cons: Lots of features, before becoming familiar with it I sometimes don't know how to do what I need to. After using it for some time, I know exactly what I can do and how to do it.

Great software for collaboration and training

Oct 16, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
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Pros: This software is easy to use and has been pretty reliable. There are great functions for training a large group of people that include, knowledge checks and surveys. I like the feature that advises you if people are not paying attention! It also integrates very nicely with outlook.

Cons: Not too much to dislike to be honest, it does slow down my system a little bit but not too much - this leads to (rarely) losing sync between to the viewer group

Great tool for making meetings and webinars a learning experience.

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Complete reports. Easy to use. Screen sharing options. Live information about the meeting/training. Intuitive about sessions and calendars.

Cons: I will like to personalize more which reports or data I want to download. Also to see reports on the platform and not just to be downloaded.

Overall: Managing pieces of training in one place. No need to create extra landing pages for calendars. Recurrent activities are super easy to schedule and that saves time and minimizes mistakes.

Worked well for our budget

Jun 02, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: More cost effective than some other solutions we evaluated, but lacked in features and functionality by comparison. Pretty quick to set up new virtual sessions with the ability to copy from previously scheduled sessions.

Cons: The computer audio quality was hit and miss even with an exceptional connection on our end. No option to tie in reporting through other systems, making everything a manual export. Support was lacking when technical issues occurred. Really would liked to have had the ability to create templates for different types of sessions rather than copying from old ones and swapping out information.

We did something right in 2015 - switch to Go To Meeting!

Dec 16, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Our training team had been frustrated with the complexity of another system for several years. This past year I initiated trying something new. The company we merged with used Go To Meeting so I thought, why not explore other options it had. It had all the features we needed and the ease of setting up a training was a huge difference. Our customers had no problem with the new technology and our webinars run smoothly. We have not ventured out to use some of the more interactive parts, but the on-line or post test options are great. We even upgraded so that we can send out certificates automatically soon- so happy - no matter how many times we remind customers, we get emails that they didn't download the certificate of completion. Looking forward to seeing some of the new "lab" tools out to try soon, too!

Capterra loader

EASY to USE and deploy

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The calendaring feature of this program is its best feature. It consistently schedules and reminds participants of their meetings and increases completion rates.

Cons: I cannot think of anything I do not like about this software. The only thing that is bothersome is when there is a delay between the computer-driven platform and the call-in line platform, which often makes it difficult to understand speakers, but that only happens rarely.

GoToTraining takes the classroom to virtual level with ease

Dec 16, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I have been using GoToTraining for a little over a year and I love it! It's so easy to use and it's fun. There are so many features you can use to get the concepts and lessons across such as screen swaps, highlighter, pens, red dots, breakout rooms (for facilitating small group activity), timer, recording sessions, webcam, and more. It's even better than a classroom with less travel time, and resources involved. Everything is virtual! It's flexible in the sense that you can plugin to a training session through your mobile phone, tablet, pc, or laptop. This method of training is a big game changer. I feel that it may be an option that will be expanded in universities and other higher learning institutions. I would highly recommend it to anyone.

Great remote training software

May 16, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

Pros: GoToTraining is a complete remote training software, with a really easy to use interface, surveying features, screen sharing and recording

Cons: I have to remarks on GoToTraining:

- Pricing could be more convenient

- Having one application with features accessible according to plan is more convenient than many (GoToTraining, GoToWebinar, GoToMeeting...etc.)

GoTo training is the best tool for my team

Feb 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: GoTo training is my favorite tool for teaching staff or getting people on the same page without the cost of transporting people. With properties states apart, it is the best way to reach everyone at once.

Cons: I have had technical glitches but I cannot know for sure if this was the software itself or my internet or network.

Goto Training Review

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The navigation screen. It's so easy to use whether that's sharing my screen, passing keyboard and mouse control, or recording the screen share. Super simple for anyone to use.

Cons: One thing that's a little cumbersome is waiting for the download when you pass controls.

GoToTraining

Oct 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I used GoToTraining every day to train customer in our admin portal. Easy to create training and send invitations out to the client. A lot of features to use and to navigate between multiple users.

Cons: No cons on my end everything as been working great for me.

Principal Review of GoToTraining

Apr 13, 2015
4/5
Overall

3.5 / 5
Ease of Use

4 / 5
Features & Functionality

2.5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Comments: Principal Review of GoToTraining

Pros: Ease of use and familiarity. It is consistent with other products from Citrix, so we all know how to use it. I like the features related to reporting and the ability to leverage and scale this to bo

Cons: There isn't much in the way of cutting edge performance similar to other competitor tools. It is a bit archaic when compared to BrightShark and other tools like that.

Recommendations to other buyers: Make sure you know what operating system, user controls for installing software, and internet speed/accessibility is for your users.

GoToTraining is perfect for Training

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Its perfect for scheduling training and making sure people register as well as see a list of registrants. it also saves all of your recordings that you can share with people who you trained for future reference. It has a robust amount of tools you can use from webcam to sharing screen to having people take control of your training. Its basically perfect for training remotely for whatever you need.

Cons: The least I like is the interface it looks like its from 1999 and not from 2018. If they can make the interface more 2018 that would be awesome.

Overall: Perfect program for training

Great breakout rooms and controls.

May 10, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to break out rooms and have users interact is great fro mixing up the one way communication on webinars.

Cons: The account management and attendance function was a little clunky, something easier would be nice.

I'm an Online Trainer

Oct 07, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I use GoToTraining for all my webinars and online courses. I'm very excited about some of the Labs features such as the breakout rooms and whiteboards. I'd love for Lab features to be consistently available across Mac/PC.

Vendor Response

by GoToTraining on October 21, 2016

Hi Chrysteena,

Thanks for the review! We greatly appreciate your feedback! Please also feel free to let our CARE team know so they can pass to PRODUCT.. Here is our main CARE site: https://care.citrixonline.com/gototraining (scroll to bottom of the page for contact options)

All the Best,
The GoToTraining Team

Jun 23, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Simple way to show functionality

Apr 14, 2015
5/5
Overall

4.5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Comments: Simple way to show functionality

Pros: Simple and easy to launch webinars to show employees the key functionalities first hand.

Cons: Lots of options that need to be set and don't necessarily apply to my specific training session.

Recommendations to other buyers: So easy to use out of the box and the entire suite with meetings are invaluable.

Useful, does the job

Apr 14, 2015
4/5
Overall

3.5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Comments: Useful, does the job

Pros: It's very well integrated and meets the needs of webinar hosts and participates

Cons: It feels very utilitarian and not very creative in its design or use

Recommendations to other buyers: When it comes to GoTo, it's helpful to weigh the pros and cons, but keep in mind that it's a dominant player in the software field.

GoTo Training Review

Apr 10, 2015
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Comments: GoTo Training Review

Pros: Allows all workers, teleworkers or in-house employees to access training.

Cons: I don't think there's anything that would qualify as not liking

Recommendations to other buyers: To ensure that it's right for your employees first, are they likely to get anything out of it or is it something they won't enjoy and resent.

meetings online

Apr 13, 2015
4/5
Overall

4 / 5
Ease of Use

3.5 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Comments: meetings online

Pros: It offers a convenient and unintrusive way to stage meetings with people at diverse locations.

Cons: It requires a "modern" operating system that our company hasn't yet provided to us.

Recommendations to other buyers: Make sure your company is willing to upgrade your software so it will work well.

Easy to use tool that helps bring together our employees across the country to get training

Dec 17, 2015
4/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

Comments: GoToTraining is simple and easy to use. If you have used any other Citrix products you will be able to use GoToTraining. The different features work well for training groups and the best part of this product is that it helps us bring together our employees across the country into 1 training session.

Go to training

Apr 14, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: Go to training

Pros: So reliable and convenient to use. Been using for a while, not once had a problem with. Docs love it

Cons: None really. Sometimes local connections not the best, but that is not their fault

Recommendations to other buyers: I would say go to training is the best available out there

Review Title

Apr 13, 2015
5/5
Overall

4 / 5
Ease of Use

4.5 / 5
Features & Functionality

4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Comments: Review Title

Pros: Working with the class all at once. And keeping all my class information in one place.

Cons: Challenges with screen resolution on the student machines relative to mine.

Recommendations to other buyers: Try it in real life to get a field and read the quick guide.

Helpful to meet with those far away

Apr 11, 2015
4/5
Overall

3 / 5
Ease of Use

3.5 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Comments: Helpful to meet with those far away

Pros: That I'm able to attend meetings and discussions when I can't travel there.

Cons: I sometimes have trouble running the program on my computer.

Recommendations to other buyers: Consider the benefits but also the other options available.

Review Title

Apr 14, 2015
5/5
Overall

4.5 / 5
Ease of Use

4.5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: Review Title

Pros: Tool is easy to use and has a plugin that integrates easily with browsers

Cons: I don't have any issues with the product or vendor

Recommendations to other buyers: The most important thing to check for is how well the audio functionality works.

GoToTraining is easy to use

Dec 16, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: GoToTraining is easy to use and helpful for meetings, trainings, online testing/quizzing, reporting, and many other things. I never have any issues connecting or using this. It has been a great resource for our company training needs.

great easy to use

Dec 16, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I have been using this software for about 5 months and I am quite pleased with the ease of signing on and sharing with others. I use it to teach an online coarse. It is very user friendly.

Online Office Hours

Dec 16, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: GoToTraining is how I can provide personal guidance to students, reviewing their work and sharing resources that add to a quality learning experience.

Fairly decent product

Dec 16, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Works all across platforms and very reliable, never had any issues with connecting. Video and audio clear and works with various connections. A+

Excellent tool for webinars and online training

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This product is very easy to use and works well. We mostly use this for webinars with presenters that our across the country. It's easy enough to use that they only need a brief soundcheck to figure out the controls. The connection is reliable and the audio/video work great. We were also able to brand our registration page. There are useful registration reports and audience engagement tools as well.

Cons: The ability to attach a document to the automated emails would make this even better. I have to send a document to attendees manually after each webinar.

GoToTraining personal review

Apr 14, 2015
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Comments: GoToTraining personal review

Pros: Interactive - not just presenting but have the options for participants to ask questions, take quizzes/surveys, etc.

Cons: Has been a little clunky at times - trouble with video, switching between presentations/PowerPoints, etc. Much of this probably due to the learning curve...

Recommendations to other buyers: Do lots of dry runs using all software that may be used during a training

Good product with lots of functionality

Dec 16, 2015
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Comments: A wonderful, easy to use software that even our customers who don't know how to use computers can figure out.

An amazing way to get live training!

Nov 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I have used Go To Training for a variety of training professional developments. The site is very user friendly and makes for an enriching experience for all involved.

Overall: I highly recommend it for training sessions.

we use this for our online meetings

Dec 16, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: it is easy to create a meeting and share screens

Good Product

Feb 01, 2017
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money

Comments: GoToTraining is a good product. It is definitely overpriced in my opinion for the product you get. But overall, I'm satisfied with what GoToTraining has to offer.

Easy to use and effective for training purposes.

Apr 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I am able to train with my peers simulating online meetings with prospects. Has great features to record my training so I can see what areas to improve on.

Cons: One of the thingsthat could be better with the system is the computer audio.Some times I have experienced lag on the call and when it gets to bad you can't have a proper conversation.

Great tool for building a live connection with others

Mar 07, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: A wonderful way to bring people together for live training, webinars, etc. It was pretty easy to set up.

Overall: Overall, my experience so far using it has been positive.