# Page 2 | GoTo Training Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is GoTo Training the right Training solution for you? Explore 68 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/145210/GoToTraining/reviews

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GoTo Training

4.4 (68)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of GoTo Training

## Showing most helpful reviews

Showing 26-50 of 68 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DB

David B.  
Senior Member Technical Staff  
E-Learning  
Used the software for: 2+ years

### "Used to be good but now buggy and poor support"

December 12, 2022

2.0

Loved it when it was stable. We are now planning to move our entire worldwide team to another platform. Zoom and Microsoft Teams are candidates.

Pros

They used to support this product, and it was stable.

Cons

Changes over the last year have led to many complaints from trainers and students alike. Changes come with very little notice and have taken away features that used to work reasonably well. Also, several of our clients are blocking access and refusing to use it.

Review Source

VR

Verified Reviewer  
Product Manager  
Computer Software  
Used the software for: 2+ years

### "Good product when you know what you're doing"

November 21, 2017

4.0

Pros

Has all I need to host a training or webinar, and gain insight into questions/attendees afterwards. It allows me to review questions that were asked and ensure that my attendees got what they came for.

Cons

Lots of features, before becoming familiar with it I sometimes don't know how to do what I need to. After using it for some time, I know exactly what I can do and how to do it.

Review Source

VR

Verified Reviewer  
Coordinador de Capacitaciones  
  
Used the software for: Less than 6 months

### "Great tool for making meetings and webinars a learning experience. "

March 21, 2018

5.0

Managing pieces of training in one place. No need to create extra landing pages for calendars. Recurrent activities are super easy to schedule and that saves time and minimizes mistakes.

Pros

Complete reports. Easy to use. Screen sharing options. Live information about the meeting/training. Intuitive about sessions and calendars.

Cons

I will like to personalize more which reports or data I want to download. Also to see reports on the platform and not just to be downloaded.

Review Source

VR

Verified Reviewer  
Executive Directo  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "No Videos = No Good Training"

June 16, 2021

1.0

I have used this software for 1.5 years. If you want to pop open your laptop and talk AT people, it is great. If you want to be able to share various medias - audio/video - then move on and go to Zoom or Microsoft Teams!

Pros

The tests are graded and results available immediately.

Cons

There is no way to effectively use videos during training. We use clips from interviews to show interviewing skills, techniques, etc. With GoToTraining, it is impossible. Why have a software for TRAINING that you cannot use important media to TEACH with?!?

Review Source

VR

Verified Reviewer  
Acquisitions Onboarding Specialist - Jive Communications  
Telecommunications  
Used the software for: 6-12 months

### "Goto Training Review"

September 25, 2018

5.0

Pros

The navigation screen. It's so easy to use whether that's sharing my screen, passing keyboard and mouse control, or recording the screen share. Super simple for anyone to use.

Cons

One thing that's a little cumbersome is waiting for the download when you pass controls.

Review Source

VR

Verified Reviewer  
Sales Floor Team Member  
Apparel & Fashion  
Used the software for: Less than 6 months

### "GoToTraining"

October 25, 2018

5.0

Pros

I used GoToTraining every day to train customer in our admin portal. Easy to create training and send invitations out to the client. A lot of features to use and to navigate between multiple users.

Cons

No cons on my end everything as been working great for me.

Review Source

VR

Verified Reviewer  
Team Trainer  
Telecommunications  
Used the software for: Less than 6 months

### "GoToTraining is perfect for Training"

September 25, 2018

5.0

Perfect program for training

Pros

Its perfect for scheduling training and making sure people register as well as see a list of registrants. it also saves all of your recordings that you can share with people who you trained for future reference. It has a robust amount of tools you can use from webcam to sharing screen to having people take control of your training. Its basically perfect for training remotely for whatever you need.

Cons

The least I like is the interface it looks like its from 1999 and not from 2018. If they can make the interface more 2018 that would be awesome.

Review Source

VR

Verified Reviewer  
Director of Learning and Development  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great breakout rooms and controls. "

May 10, 2018

5.0

Pros

The ability to break out rooms and have users interact is great fro mixing up the one way communication on webinars.

Cons

The account management and attendance function was a little clunky, something easier would be nice.

Review Source

Jim R.  
Senior Solutions Engineer, Media Technologist  
Computer Software  
Used the software for: 1-2 years

### "null"

June 23, 2016

5.0

Review Source

Nery P.  
District Manager  
Retail  
Used the software for: 1-2 years

### "Training remotely "

December 11, 2019

5.0

Overall, the Experience with the application is just what I need.

Pros

I like the interactive elements that I have available to me to keep my team focused during the training class.

Cons

Latency issues primarily when first logging in to the application were common when trying to gather a large team together.

Review Source

MH

Melissa H.  
Education Coordinator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Consistent and Easy to Use, But It's Not Zoom"

August 4, 2020

5.0

Overall, the experience has been positive. While there are glitches they are few and far between.

Pros

GoToTraining is really easy to set up on the backend. The user interface is pretty self explanatory and it's easy to edit events and manage materials. We have a lot of instructors who use GTT from an Organizer's permissions and they have only said positive things about running trainings thru the platform; they all say it's consistent and rarely crashes.

Cons

GTT limits the number of webcams you can show, which is confusing to users when it is cut off after 6 max. There are also glitches with accessing the polls, which customer service has not fixed. The customer service is also poor. They are hard to reach via email and phone. I reached out back in the spring about glitches and they never followed up.

Review Source

NK

Nick K.  
I/T Manager  
Financial Services  
Used the software for: 1-2 years

### "Like Go to meeting but for teachers"

May 9, 2020

5.0

I didn't solve any business solutions but did learn the product that was being presented to me.

Pros

I was an end user and not a back end user when using it. It seems really similar to GoToAssist which i do like.

Cons

I don't have any cons. This got the job done just like most of the remote sharing programs that are out there.

Review Source

VR

Verified Reviewer  
Credit Operations Manager  
Financial Services  
Used the software for: Less than 6 months

### "Get Trained Up with GoToTraining!"

December 30, 2019

4.0

This is a great software that helps you keep your employee base up to date and well-trained.

Pros

GoToTraining has amazing audio and video quality. Despite our limited internet capabilities in the office, we haven't experienced quality issues.

Cons

This software would be even better if you could integrated the scheduling and invites with other calendars such as Outlook or Google.

Review Source

pG

penelope G.  
Certified Dietary Manager  
Food Production  
Used the software for: 1-2 years

### "Easy"

July 27, 2021

4.0

Pros

I like most about GoToTraining is that it is easy to navigate. The steps are easy to fallow. Its like the instructor is right beside you.

Cons

Sometimes the connection is bad or is slow to laod.

Review Source

SV

Samuele V.  
Content Creator  
Entertainment  
Used the software for: 6-12 months

### "Buon programma per corsi online"

February 10, 2023

4.0

Pros

Software di gestione di corsi online comodo, sia per le lezioni a distanza che per il monitoraggio dei risultati e dei test

Cons

Un po' scomodo l'uso delle password e delle gestione delle videocamere, che possono anche attivarsi da solem per via di un bug presumo

Review Source

MS

Mukesh S.  
Solutions Architect  
Financial Services  
Used the software for: Less than 6 months

### "First Time Experience with GoToTraining"

September 9, 2021

5.0

Pros

This was my first time using this application and I would definitely rate it as a seamless experience for the following reasons - The presenter has complete control of the room while training was in motion. It would allow users to ask questions only if they had raised their hands as well as were unmuted by the organizer. There was no outright need for sharing personal details as users joined based on their subscription to a meeting. The best part was no noise, no echo experience.

Cons

Switching the screen sharing from presenter to attendees. I hope I am wrong but I did not see that option available or may be it was not really immediately apparent to me.

Review Source

VR

Verified Reviewer  
LNP Coordinator, IC  
Telecommunications  
Used the software for: I used a free trial

### "Perfect Online Training Sofware"

April 13, 2019

5.0

effectively helpful

Pros

Nowadays, it is easy to train remotely. One is GoToTraining and for simple yet functional reason, many businesses use this. Quality learning experience that everyone can participate virtually. It is very efficient.

Cons

I cannot tell any bad as of this time which indicates this software is outstanding

Review Source

HL

Heather L.  
Controller  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Very handy"

February 11, 2020

4.0

It's so nice that everyone can stay at their desks and all complete the same training.

Pros

GoToTraining is very handy to have and works well for groups of people to watch and learn all in their own space.

Cons

I have never had any issues using this product. We have been using it to learn new software and it's very helpful.

Review Source

HS

Holly S.  
Speech-Language Pathologist/Clinical Training Team  
  
Used the software for:

### "We did something right in 2015 - switch to Go To Meeting!"

December 16, 2015

5.0

Our training team had been frustrated with the complexity of another system for several years. This past year I initiated trying something new. The company we merged with used Go To Meeting so I thought, why not explore other options it had. It had all the features we needed and the ease of setting up a training was a huge difference. Our customers had no problem with the new technology and our webinars run smoothly. We have not ventured out to use some of the more interactive parts, but the on-line or post test options are great. We even upgraded so that we can send out certificates automatically soon- so happy - no matter how many times we remind customers, we get emails that they didn't download the certificate of completion. Looking forward to seeing some of the new "lab" tools out to try soon, too!

Review Source

MJ

Minal J.  
Trainer  
  
Used the software for:

### "GoToTraining takes the classroom to virtual level with ease"

December 16, 2015

5.0

I have been using GoToTraining for a little over a year and I love it! It's so easy to use and it's fun. There are so many features you can use to get the concepts and lessons across such as screen swaps, highlighter, pens, red dots, breakout rooms (for facilitating small group activity), timer, recording sessions, webcam, and more. It's even better than a classroom with less travel time, and resources involved. Everything is virtual! It's flexible in the sense that you can plugin to a training session through your mobile phone, tablet, pc, or laptop. This method of training is a big game changer. I feel that it may be an option that will be expanded in universities and other higher learning institutions. I would highly recommend it to anyone.

Review Source

VR

Verified Reviewer  
Informational Technology Teacher  
  
Used the software for: Less than 6 months

### "An amazing way to get live training!"

November 7, 2017

5.0

I highly recommend it for training sessions.

Pros

I have used Go To Training for a variety of training professional developments. The site is very user friendly and makes for an enriching experience for all involved.

Review Source

AP

Amanda P.  
Program Assistant  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "GoToTraining Review"

August 27, 2021

5.0

Pros

So we use this through one of our software providers and it really does help with trainings. It is very effective

Cons

I feel that GoToTraining and GoToWebniar are to much a like .

Review Source

VP

Vanessa P.  
Asst Community Director  
  
Used the software for: 6-12 months

### "GoTo training is the best tool for my team"

February 27, 2018

5.0

Pros

GoTo training is my favorite tool for teaching staff or getting people on the same page without the cost of transporting people. With properties states apart, it is the best way to reach everyone at once.

Cons

I have had technical glitches but I cannot know for sure if this was the software itself or my internet or network.

Review Source

GH

Grace H.  
Paid Social Coordinator  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Pretty good "

July 23, 2021

2.0

Pros

Good way for training and learning things online.

Cons

Quality is a little but lack-luster. Get the job done though.

Review Source

VR

Verified Reviewer  
ICT Manager  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Happy GoToTraining user"

August 15, 2021

4.0

GoToTraing is a good platform for e-learning. It was easy to share documents and take surveys

Pros

Easy to use- Good experience of sharing documents, chats and participating in surveys

Cons

I need to install the app from my windows computer before I can join the meeting

Review Source

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