# Page 3 | Invoice Ninja Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Invoice Ninja the right Billing and Invoicing solution for you? Explore 166 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145215/Invoice-Ninja/reviews --- Invoice Ninja 4.7 (166) [View alternatives](https://www.capterra.com/p/145215/Invoice-Ninja/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Invoice Ninja ## Showing most helpful reviews Showing 51-75 of 166 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Account Manager and Executive Coach Education Management Used the software for: 1-2 years ### "Invoice Ninja handles all my invoicing perfectly" March 20, 2018 5.0 Pros Invoice Ninja is extremely flexible, allowing me to automate my invoicing so that I can focus on growing my business. I use everything from the invoice reminders to the Zapier and Stripe integrations to provide a simple-to-use payment system to my clients. Cons I have no complaints about Invoice Ninja. And because they are continually adding new functionality, I've learned new ways to improve my invoicing process. Review Source Response from InvoiceNinja April 5, 2018 Thank you for taking the time to write us a review! We're working on some great new features for our next release in a few weeks :) Marco B. Eigenaar Used the software for: 2+ years ### "Awesome software for a great price (free self host or 20usd/year Whitelabel)" October 19, 2017 5.0 Easier invoicing, getting paid faster through iDeal (online payment) and easier management of expenses and administration tasks. Pros The free self host version is complete but the per year Whitelabel fee is totally worth it! The best about this software is the active development that really listens to suggestions from it's users. This makes it the most powerful invoice package available. If it isn't the best yet, it will be!! Cons The mobile accessibility could be improved. Also the Android app could be improved and maybe more focused on the tasks. Review Source Response from InvoiceNinja October 24, 2017 Thank you very much for your excellent review! Agreed, we're currently working to improve the tasks functionality in the mobile and web versions of the app. Let us know if there are other features you'd like to see added. JS John S. Mr Information Services Used the software for: 1-2 years ### "Invoice Ninja is professional, reliable and cost effective" June 15, 2020 5.0 We wanted a way to configure recurring billing, the solution must integrate with Stripe and QuickBooks. Invoice Ninja gets the job done. Pros We are able to self-host Invoice Ninja on our cpanel website using Softaculous, other panels supported by Softaculous will also work. Cons Some functions aren't intuitive. For example importing takes some work. On the plus side forum support provided by the developer is excellent. Reason for choosing Invoice Ninja Excellent community forum. Open source code. Switched from [Blesta](https://www.capterra.com/p/129701/Blesta/) Blesta is designed for web hosts, we were using it to bill our professional services. Invoice Ninja is designed for our type of business - a professional services firm. Review Source Response from InvoiceNinja June 24, 2020 Great review! Thank you for your fantastic feedback! VR Verified Reviewer Webmaster Education Management Used the software for: 1-2 years ### "This software is amazing and is able to handle simple and complex invoicing and project needs" April 10, 2018 5.0 The open source software allows me to customize the application that suits me and fits around my business. Pros Ease of use. Feature-rich functionalities. Able to handle a wide array of client details. Great community. Excellent customer service. Cons As I have been using this software over the past year I have yet to come across something that was problematic. Review Source Response from InvoiceNinja April 24, 2018 Fabulous review! Thank you very much for your kind words! In the future, if you think of any features of functionality that you would like to see built, let us know! Thanks again! Asia N. Creative Consultant Design Used the software for: 1-2 years ### "Functional, quick loading" July 29, 2020 4.0 I run two businesses, the business I run with a partner uses freshbooks but I absolutely hate it. So I found invoice ninja for the business that I run by myself. Pros The features are clear, everything is pretty much laid out at first glance. A lot of people prefer simplified alternatives (like freshbooks or quickbooks) but I feel more comfortable using Invoice Ninja. It also loads faster and is less buggy. Cons It's not as pretty as freshbooks though, and the price is almost the same. Switched from [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) Freshbooks was way too buggy. Review Source Response from InvoiceNinja December 17, 2020 Great review! Thank you for your kind words and being a member! If you have any questions, we're at your service! BB Brandon B. Owner Internet Used the software for: 2+ years ### "The Best Invoicing Program Out There!" July 4, 2019 5.0 Pros Everything! This software is so easy to use and has provided me with effortless invoicing to my clients. I don't have a big business so having a free invoicing program that makes me look good is really awesome! Cons Honestly have nothing bad to say about InvoiceNinja Review Source Response from InvoiceNinja November 28, 2019 You're great! Thank you very much for taking the time to wrote your kind review, we appreciate it very much! JG João G. SEO Marketing and Advertising Used the software for: 1-2 years ### "The best app ever" January 24, 2022 5.0 Pros The best finance control The best invoice control Easy usability Cons Thaks, but for my use, no need for new features Review Source Response from InvoiceNinja January 29, 2022 Great review! Thank you for your supportive review and being a part of the Invoice Ninja community! Graeme R. Writer & Editor Used the software for: 2+ years ### "Invoice Ninja handles all my freelance writing and editing business with ease and accuracy." February 6, 2018 5.0 It has made business simple for me, and immediate payment easy for my clients. I get paid the same day, because those are the terms I set. Pros I love the payment alternatives, which now include AliPay for my Chinese clients. I also find the user interface incredibly intuitive. Invoice Ninja seems to know what I want. Cons I don't have any objections to Invoice Ninja. I know that there are more complex functions available for larger organizations and more complex billing situations, but they don't obtrude into my simple world. Review Source Response from InvoiceNinja February 10, 2018 Thank you for taking the time to leave us a review, it's very much appreciated! AC Aslam C. Director Information Technology and Services Used the software for: 1-2 years ### "Invoice Ninja - Invoicing Made Easy" December 20, 2019 5.0 \- Been over a year that I am using the software had no issues. - Other than connectivity issue with hosting provider. - Forums for assistance and help from others Pros \- Easy of use - Customization of the software - Integration to payment gateways - Automatic Invoice Reminders Cons \- No inventory option would be nice - Additional Columns to be added for customization - Mobile tutorials for users Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[MineralTree TotalAP](https://www.capterra.com/p/212630/MineralTree-Invoice-to-Pay/)[Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/) Reason for choosing Invoice Ninja Installation on hosting provider using Softaculous install Cost factor yearly subscription Support Forum Review Source Response from InvoiceNinja January 27, 2021 Awesome review, thank you very much for taking the time to post your feedback! It's appreciated! KB Kevin B. owner Building Materials Used the software for: 2+ years ### "Invoice Ninja inexpensive invoicing however lacking service." April 16, 2023 3.0 Was good however communication is a problem. Pros Easy invoicing and quotes, and billing and invoicing history ease of use. Cons Billing! Charged me $14 month while my setup was on free. Need to know how to stop charges besides calling capital one. Very hard to communicate with customer service. Reason for choosing Invoice Ninja cost Review Source Tom L. President Used the software for: Less than 6 months ### "This is an outstanding and well though out open source invoicing system." March 1, 2018 5.0 A simpler invoicing workflow for my company and an easier platform for our clients to pay us. Pros The system also supports two factor security via the TOTP protocol which is nice as it does not rely on third-party websites for logging in. Being open source means we were able to look at the code base and verify that it was well put together and back end was not just cobbled together. Having this solid & rational code base has allowed them to provide fast support and feature enhancements. While I have not had any issues, I went through their forums and github and they have an outstanding response rate to both questions about the product and the code base. Review Source Response from InvoiceNinja March 5, 2018 Thank you for your review and for taking the time to review our codebase. We're constantly working to improve our code and features, if there's anything you'd like to see changed please let us know. Guido W. Director Information Technology and Services Used the software for: 1-2 years ### "Great software for professional invoicing" February 11, 2020 5.0 From Excel-invoicing to Invoice Ninja was a huge leap in professionalization Pros Self-hosted iOS-app Open source Customer Portal Cons I have not been able to integrate my Dutch bank account? Reason for choosing Invoice Ninja More features Better reliability and track record Review Source Response from InvoiceNinja February 18, 2020 Thank you very much for your great review! If we can ever be of service, we're here to help! RP Rio P. Chief Project Management Computer & Network Security Used the software for: 6-12 months ### "We used to use Clearbooks... InvoiceNinja assassinated that. " June 5, 2017 5.0 Just better finance management. Its very clear in its operation. You can see at a glance whats happening within the company, how much money is owed and how much is earned every quarter etc. Brilliant. haven't found anything as of yet (using it for 6 months paid) and the monthly updates keep improving it. will edit this to reflect if any problems arise Pros We are a small digital company based in Scotland and were using clear books... then out of the blue Invoice Ninja got recommended by a client. Its transformed our company finances. Clearbooks had too much, other softwares had very little. Invoice Ninja is right bang in the middle, giving you the necessary tools to go ahead, which is excellent. They keep updating it so its better every month aswell. -Its extremely fluid and easy to use -updating it on the road with the app is excellent -its very clear cut, no clutter Review Source Response from InvoiceNinja October 6, 2017 Thank you for your excellent review! Please feel free to email us at contact@invoiceninja.com to let us know what features you'd like to see added next. In case you haven't seen it you can follow our roadmap here: https://trello.com/b/63BbiVVe/invoice-ninja DB Danielle B. Retail Payment Specialist Financial Services Used the software for: 2+ years ### "A really handy app for invouicing" August 12, 2021 5.0 Pros Great for both large organizations and smaller projects. Using it straightforward and easy .For recurring payments you can also schedule invoicing in advance . You can use it for free . Cons The interface could be a bit more welcoming .Other than that ,I find Invoice Ninja to perfectly meet my needs . Review Source Response from InvoiceNinja August 18, 2021 Thank you for your review & being a part of the Invoice Ninja community! We appreciate your kind review! FA Fausto A. Sys Admin Accounting Used the software for: 6-12 months ### "Easy, ubiquitous, consistent" December 8, 2022 5.0 It permits invoncing anywhere, everytime, from any device, just requires internet access Pros Easy of use.Modern user interface.Works similarly on any platform Cons For ecuadorian market, lacks of support for electronic Invoice Review Source Response from InvoiceNinja December 11, 2022 Thank you for your great review! We appreciate you taking time to give your feedback! AF ALlexandre F. CEO Information Technology and Services Used the software for: 6-12 months ### "The best invoicing application" March 31, 2022 5.0 Pros It is extremely easy to use, and, as a small business, the free edition has everything I need to invoice my customers Cons The translation to Portuguese is sometimes confusing, but that is not a serious problem. Review Source Response from InvoiceNinja April 9, 2022 Great review! Thank you very much your complements and being part of the Invoice Ninja community! BM Boaz M. Owner Photography Used the software for: Less than 6 months ### "Support issues " August 23, 2020 4.0 My biggest problem is that support, even though respond very quickly, their responds are often not helpful or not detailed enough. One feature for paying with PayPal isn't working properly and instead of looking into it they suggest that I should contact PayPal, even though the problem is with Ninja. There is not enough information in the user's guide. Pros Easy to use with basic features. Quick response from support. Cons Support is fast but often not efficient enough. Some features are not working properly. Alternatives considered [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Reason for choosing Invoice Ninja A very basic and important feature that Wave doesn't have - multiple contacts per client. Review Source Response from InvoiceNinja August 31, 2020 Thank you for your review, we are always working to improve our user support and hope you stay with us as we improve! Nick P. Owner / Art Director Used the software for: 2+ years ### "Super easy to setup and use. Makes it really easy to invoice customers." October 9, 2017 5.0 Pros I love the live .PDF invoice creation. Overall it's just easy to use, and has all the tools that I need to invoice my clients. Cons Not sure on this. The only nit-picky thing I can think of, being a graphic designer, I would change a couple of the icons. Review Source Response from InvoiceNinja October 14, 2017 Thank you for your excellent review! We hear ya... choosing icons is hard. VR Verified Reviewer CEO Professional Training & Coaching Used the software for: 6-12 months ### "Great for Invoicing and time tracking" October 23, 2019 5.0 Pros The invoicing is simple and easy online and mobile Time tracking is easy and I can charge different clients with different hourly rates Cons Can't really use it for accounting since expenses are not (fully) implemented Review Source Response from InvoiceNinja November 28, 2019 We're happy to have you on-board, thank you for your review! MC Michelle C. \- Education Management Used the software for: Less than 6 months ### "Million star customer support" February 8, 2021 4.0 What prompted this review was a series of trials and failures with different products and Invoice Ninja itself over about two months. We finally selected Invoice Ninja for what it could do to fit into our required customer experience sequence. And then.... we couldn't get the invoice to configure exactly as we needed - it \*had\* to show GST component within the charge and it \*had\* to calculate this amount from data out of a zap. Luckily, the customer support team was fantastic - helped us figure out where the missing piece was and it looks like we've now got a product to do exactly as we need. AND the response times were almost immediate. I was resigned to waiting maybe a day or two for a reply so you can image how thrilled I was to get a reply back within 30 minutes and being able to sort the issue while it was fresh. Not expecting that 30 mins is standard - maybe I got lucky. Definitely, I got lucky! Fantastic service - thank you Pros The fact it is available to the Australian market and can generate a ATO required TAX Invoice Cons Was a little tricky to set up for a low-level tech person Review Source Response from InvoiceNinja February 11, 2021 Thank you so much for your kind words and great review! We always work to reply to every question immediately! Welcome aboard! MA Margaret A. Owner Used the software for: 6-12 months ### "Invoices with my branding and ability to accept payment with Stripe" July 18, 2017 4.0 Pros I went with the hosted paid version, which allows me to include my logo and custom number my invoices. I can keep a simple product list for filling in my invoices, and accept payments with Stripe. Clients have had no problem paying their invoices since I started in January 2017. Cons I wish it accepted both Stripe and PayPal, but I haven't figured that out. Occasionally it hangs for a bit after creating a new client but doesnt freeze anywhere else. The reports are useful, but the Tax Rate one doesn't include the client's name, only invoice numbers and from what I can tell it is in first name order when I look the numbers up. Review Source Response from InvoiceNinja October 6, 2017 Thanks for your review! Feel free to email us if you'd like help setting up PayPal along with Stripe or if you experience any software issues. We'll make sure to add the client name to the tax report in our next release. Jack M. COO Consumer Services Used the software for: 6-12 months ### "Great app with my syncs" December 17, 2019 5.0 Pros Easy to use syncs with many CRM's Client Portal Cons Does not have an option where I can charge customers CC from merchants end. Review Source Response from InvoiceNinja December 19, 2019 Thank you very much for your great review & input! We'll keep working hard to improve & improve! Joe C. Front-end Web Developer Used the software for: Less than 6 months ### "Perfect in every way" April 9, 2018 5.0 Invoicing clients quickly and easily Pros I love how easy it is to quote, convert to invoice, send to client ( with a choice of really nice designs ) and then, the best part, the client can pay online straight away! It looks really professional it all being on my own domain name too. Cons If I had to say something - maybe its the branding, however I understand that it's free if it's self-hosted and they need to advertise some how! Review Source Response from InvoiceNinja April 24, 2018 Thank you for your fantastic review! For those self-hosting, there is also the option to "white-label"; please email us for details: contact@invoiceninja.com Thank you again! AY Ali Y. President Events Services Used the software for: 2+ years ### "Huge value for the price" September 4, 2017 5.0 On-time and easy payments from clients Pros Love that Invoice Ninja is super easy to use and has a variety of valuable features. Additionally, the price is right! Cons Wish it would integrate with Quickbooks, but even though it doesn't, it's value outweighs the costs of having to manually enter client payments. Review Source Response from InvoiceNinja October 6, 2017 Thank your for your review! If you use Quickbooks online you can integrate the apps using Zapier: https://zapier.com/zapbook/invoice-ninja/quickbooks/ Otherwise, maybe you can import/export the data. Feel free to email us for help. Jason P. President Used the software for: 1-2 years ### "Great invoicing solution for a small business wanting a simple affordable solution" April 24, 2018 5.0 Pros Does everything I want with the flexibility I want, and new features released regularly. The invoices look great. Cons The invoice PDF preview doesn't work in the brave browser. The way the site looks on a phone's web browser could use some polishing. Review Source Response from InvoiceNinja September 16, 2018 Thank you very much for your kind review! Regarding mobile, I'm very happy to write that we're relaunching our Android & iOS apps, contact us if you would like to test, I think you'll love it! 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