# Page 4 | Invoice Ninja Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Invoice Ninja the right Billing and Invoicing solution for you? Explore 166 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/145215/Invoice-Ninja/reviews

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Invoice Ninja

4.7 (166)

[View alternatives](https://www.capterra.com/p/145215/Invoice-Ninja/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Invoice Ninja

## Showing most helpful reviews

Showing 76-100 of 166 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TD

Tom D.  
Technical Consultant  
Computer Software  
Used the software for: 2+ years

### "Excellent software "

December 12, 2020

5.0

Pros

I was able to spin this software up within minutes and begin invoicing immediately. Software is highly customizable. Appreciate the open-source nature

Cons

Australian reporting and integration is where it lacks, and I understand it is hard to integrate with everything but it would be a "nice to have".

Alternatives considered

[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Invoice Ninja

Self-host and ownership of data Cheap

Review Source

Response from InvoiceNinja

December 17, 2020

Thank you for your fantastic review! We appreciate you being a part of the Invoice Ninja community!

MB

Mal B.  
Director  
Information Technology and Services  
Used the software for: 2+ years

### "Used to be good"

January 10, 2023

2.0

It used to be great but now its not so good expecially when your informtion is not available the customer service team are appauling they dont respond with helpful advice or a way to resolve the issues I think its being run from someones bedroom and you only get help when they are awake NOT GOOD

Pros

This software used to b excellent for invoicing and keeping up to speed with customers information and I would recommend it

Cons

The software has changed and you cannot access historical customers information without being held to ransom to pay for upgrades or not get your information

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Invoice Ninja

You were simpler to use

Review Source

Response from InvoiceNinja

January 30, 2023

Hi There! We apologize for any delay in customer service - we have offices across 2 continents/time zones to ensure \[almost\] 24/7 hour support.

Stefan V.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Saves me time and money!"

February 26, 2019

5.0

Pros

I like the option of self hosting the software the most! Also the recurring invoices are great.

Cons

The installation was quite hard for me. But after a few tries I managed. This only applies to the self-hosted version.

Review Source

VR

Verified Reviewer  
Software Development Engineer  
Program Development  
Used the software for: I used a free trial

### "Simplemente funciona muy bien"

July 25, 2023

5.0

Pros

Generar y llevar control de mis facturas mensuales

Cons

A veces no guardaba los cambios hechos a mis facturas, como que se pegaba.

Review Source

Response from InvoiceNinja

July 26, 2023

Thank you for your fantastic review & 5 stars! We certainly work hard to provide a good product and appreciate your warm feedback! Thank you!

VR

Verified Reviewer  
Engineer  
Public Relations and Communications  
Used the software for: 6-12 months

### "A complete invoicing tool for small to medium companies"

August 12, 2021

5.0

Pros

The software can be used online or via an app. It's very intuitive and easy to use. Menus are clear and supports many langages.

Cons

Did not find a downloadable version for Mac OS.

Review Source

Response from InvoiceNinja

August 17, 2021

Thank you for your great review! We appreciate it!!!

KH

Kaled H.  
Owner  
Computer & Network Security  
Used the software for: 2+ years

### "Self Hosted Invoice Ninja User"

November 17, 2018

5.0

Invoice Ninja has no competitors in it's class!

Pros

every feature works and is easy to configure, it is reliable and works with so many payment gateways! The tech team really keeps up with hard to find features such as client signature on PDF invoice! that one alone is very hard to find in almost any other software without a lot of work to implement. It's mobile friendly with no CSS modifications required.

Cons

can't think of anything I don't like about it

Review Source

Edward B.  
Senior Copywriter  
  
Used the software for: 6-12 months

### "Fulfills every invoicing need a business owner could possibly have "

October 12, 2017

5.0

Pros

Invoice Ninja provides every tool a business owner could possibly want when it comes to secure, accurate, and easy-to-use invoicing software. I've been using their invoice system for six months and everything is straightforward, clear, and very user-friendly. There are many great options in regards to payment gateways, invoicing customization, and the automation requirements I need as a busy small business owner. I can't imagine using anyone else now for my invoicing.

Review Source

Response from InvoiceNinja

October 14, 2017

Thank you for your extraordinary review!

RB

Richard B.  
Owner  
Utilities  
Used the software for: Less than 6 months

### "Beware"

March 30, 2020

1.0

They lied to us and I spent a week swapping over and now going back to quick books because you can only have 300 customers with a growth of just 100 a month. So I'm being penalized for growth so no way.

Pros

I purchased this program to get away from quick books and after talking to them about my customer load they made it sound like it was no problem. As soon as I sent out reacurring invoices they started flagging my account saying I had to many and it was considered phishing. I'm in trash collections and have over 1000 customers that's why I paid them money so I could have unlimited. I'm going back to quick books.

Cons

They liked to me saying I could have unlimited customers when they only let you have 300 and can only grow by 100 a month.

Review Source

Response from InvoiceNinja

April 1, 2020

We allow unlimited customers & unlimited invoices. For NEW account only we limit 300 emails DAILY (9,300 monthly), to avoid spammers. The limit is increased each month an account is active.

MS

Michael S.  
Operations  
Computer Software  
Used the software for: 1-2 years

### "Great App for Freelancers and Small Business"

September 4, 2017

5.0

Easy to create invoices for my clients, automatic follow up emails.

Pros

Free tier is great for creating invoices. Even the top tier is cost effective for Freelancers or Small Businesses who need the extra features. Always being updated, it is open source so if you want to assist or add your own features you can do what you want.

Cons

Could use a time-tracking feature, especially if it is aimed towards freelancers who are wanting to bill their time.

Review Source

Response from InvoiceNinja

October 6, 2017

Thank you for your extremely kind review! We agree entirely, we're working to improve our time tracking in an upcoming release: https://trello.com/c/9t8vEOWp/33-added-time-tracker

ET

Eduardo T.  
Consultant  
Management Consulting  
Used the software for: 1-2 years

### "Awesome CRM and Invoicing Tool "

June 16, 2021

5.0

This service has made it easier for me to do work that I need to do, managing client information and invoicing them.

Pros

I love that it is web-based. Also, it's a plus that it is open-source. It has got really useful features. I love that I can use it for CRM, invoicing and quotes. Clients also get their own invoice-payment dashboard too.

Cons

The only downside I could think of is there is no easy way to manually do curency conversion. They have an automated conversion, which works well. But, when I'm paid in a foreign currency, I need to use the currency conversion information from a different source. As far as I can tell, there isn't an easy way to do it custom like that.

Review Source

Response from InvoiceNinja

June 23, 2021

Thank you for your support & fabulous review! We very much appreciate it!!!

JS

Joshua S.  
TheGuy  
Financial Services  
Used the software for: 1-2 years

### "Get it. Pay the $80/yr or whatever it is for the fancy version. Be thrilled with the value."

September 6, 2017

5.0

It does automated billing tasks that are beyond the ability of many other (much higher cost) software we've looked at.

Pros

It accomplishes a task (automatic, variable-sum, bank drafts) that few services can do (and those that can do it for materially more cost). It works quite well on all my devices, you can integrate it with nearly anything at this point...

Cons

The UX is a little wonky sometimes. More clicks/loading than should be needed to do some tasks (related to manual record entry is where I've seen it the most).

Review Source

Response from InvoiceNinja

October 6, 2017

Thank you for your review! We're constantly working to refine the UX to optimize as many use cases as possible. If you could email us with specific workflows which take more clicks than needed it would be very helpful to us. We'll review and attempt to fix where possible.

Praneet M.  
Founder  
Architecture & Planning  
Used the software for: 1-2 years

### "Best Open-Source Invoice management tool!"

January 21, 2021

4.0

It has helped me automate my invoicing and financial management ever since I started my company.

Pros

Works with Shared Hosting and the support provided is very good.

Cons

There are a few rough edges here and there, but hopefully they'll be improved upon with the next major update.

Review Source

Response from InvoiceNinja

January 27, 2021

Thank you for being part of the Invoice Ninja community and posting a wonderful review!

AY

Andrew Y.  
Owner  
Wireless  
Used the software for: Less than 6 months

### "I LOVE INVOICE NINJA!!! \[SENSITIVE CONTENT\] is the MAN!!!!"

July 20, 2022

5.0

\[SENSITIVE CONTENT\] is a great guy and helped me out BIG TIME!!!

Pros

pretty much everything and it is an active project!!

Cons

not to much. I like it all!!.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

STAFF and everyhing of Ninja!!

Review Source

Response from InvoiceNinja

July 30, 2022

FANTASTIC REVIEW! Thank you very much for your supportive words and great feedback!

Miguel M.  
CEO  
Retail  
Used the software for: 6-12 months

### "Great option to billing "

November 18, 2022

5.0

A the moment complace all requirements but need add more

Pros

The most love this software is the payments options and flexibility to create invoices and send to user with less money and easy to setup

Cons

Need more options to add differents payments to clients and need add crypto payments to the platform and integration with accepting services into the software

Review Source

JP

Juan P.  
Mobile Developper  
Computer Software  
Used the software for: 2+ years

### "The overal experience its been very successful over the last 2 years I been using the product."

October 31, 2017

5.0

A central database with clients and providers, invoices, estimates, payments . they have a mobile app and also a time tracking software.

Pros

Excellent product, the support its awesome. My experience in general its very grateful, tried several invoices system but this has just what I need. Thanks Invoice Ninja for this excellent product. A Happy client!... Happy Days!

Review Source

Response from InvoiceNinja

November 7, 2017

Thank you for your generous review!

PS

Pamela S.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Fails on most levels"

June 21, 2023

3.0

Pros

I like that I can track my invoices - IF the site is working

Cons

Where to begin? I migrated THREE TIMES to V5 from V4, have been using the program in V5 and today I'm completely locked out and it insists that I need to migrate to V5. Except I've already done it and will overwrite all the data that is currently in V5. There is no customer support to call to straighten it out. The migration from V4 to V5 was a poop show. It only transferred about half of my data - the rest was completely lost. The site is fairly intuitive, so that's good.

Review Source

MB

Michael B.  
CTO  
Wholesale  
Used the software for: 2+ years

### "Absolutely amazing peace of software"

February 19, 2019

5.0

Pros

I use the self hosted version! 1) Very simple to install 2) Very simple to update 3) Very fast interface with direct preview of the invoice 4) Very comfortable api

Cons

The Invoice Design is very minimalistic/simple. There a not options like indent positions or subtotal of lines. There is no option to assign the "payment" method to the invoice.

Review Source

STEVEN S.  
Managing Director  
Computer Networking  
Used the software for: Less than 6 months

### "good and ease of use."

October 26, 2017

5.0

google

Pros

very user friendly what most of the feature. if future can add in the delivery order function will be perfect.

Cons

it was simple to be use for small customer office, how about for the customer with more than 2 delivery address which have a lot of branch or customer site. hope can add in more feature in coming version.

Review Source

Response from InvoiceNinja

November 3, 2017

Thanks for your review and feedback! We're planning on adding a delivery order feature in an upcoming release.

SB

Shaun B.  
Administrator  
Media Production  
Used the software for: 2+ years

### "Effortless software"

November 22, 2022

5.0

Just makes life a lot easier

Pros

Easy to use every month and keeps invoicing nice and easy

Cons

The easy of use and functionally are definite Cons

Reason for choosing Invoice Ninja

The best

Review Source

Response from InvoiceNinja

December 1, 2022

Making lives easier is what we're all about! Thank you for your great feedback!

VR

Verified Reviewer  
Soporte  
Industrial Automation  
Used the software for: Less than 6 months

### "Buen software para gesionar facturas recurrentes"

December 14, 2022

5.0

Mi experiencia con Invoce Ninja es buena. Con ella realizo facturas recurrentes para mis clientes mes a mes.

Pros

Lo que me gusta de Invoice Ninja es que lo puedes alojar en tus propios servidores, por lo que te aseguras que tus datos no los compartes con nadie.

Cons

La única desventaja es que no es muy escalable. Diría que es para empresas pequeñas como la mia.

Review Source

Response from InvoiceNinja

December 20, 2022

Thank you very much for your kind review! Welcome to the Invoice Ninja community!

LV

Luis V.  
Owner  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Invoice Ninja is an Asset for any Small Business "

January 25, 2024

5.0

Pros

I liked the ease of use..The invoice sample option make the invoice creation process smooth and easy.

Cons

I do not like the billing at times, but it id not too bad.

Review Source

Response from InvoiceNinja

January 29, 2024

Thank you for your review and warm words of support!

EP

Ernie P.  
Marketing Consultant  
Marketing and Advertising  
Used the software for: 1-2 years

### "Invoice Ninja is a good way to send invoices to clients"

March 4, 2020

4.0

Pros

What I like most about the software is that you are able to send monthly recurring payments as an invoice. This makes life a lot easier. You only have to send it once. After the first payment the client will automatically be on the billing plan until you express otherwise.

Cons

The interface is slightly old looking. That's probably an understatement. From a design aspect its not very modern. I could see some clients wondering if the billing system is legit or some type of phishing scheme. Luckily I haven't had any problems with that.

Review Source

Response from InvoiceNinja

March 9, 2020

Thank you for your review! We are actually putting out a major UI revamp later this year!

Samuel M.  
Data Analyst  
Information Technology and Services  
Used the software for: 6-12 months

### "Invoice Ninja Review."

January 21, 2023

5.0

With merely internet connectivity, it allows for everywhere, anytime billing from any device.The most fantastic tool for e-commerce solutions is Invoice Ninja.

Pros

I can seamlessly integrate the majority of billing solutions. Paying just a few bucks a month will allow you to brand the entire thing fully. Without any programming experience, you may utilize their server or host it on your own. They do as well provide a user-friendly mobile app that enables mobile invoicing!

Cons

I haven't had any issues with Invoice Ninja yet.

Review Source

Response from InvoiceNinja

January 30, 2023

Thank you for your fantastic 5 star review! We appreciate you being part of the Invoice Ninja community!

AH

Ashley H.  
Legal Assistant  
Law Practice  
Used the software for: 6-12 months

### "Wonderful product!"

May 3, 2021

5.0

Invoice Ninja was so easy to use, probably the easiest invoice platform I've used ever. The dashboard was comprehensive and stored the data in a user friendly and concise manner. I honestly can't believe how inexpensive Invoice Ninja is for what it does, and if you're looking for a sign to create an account and use the service, please consider this as your sign! You won't regret it!

Pros

The dashboard and the way data is stored. It's SO user friendly and easy to navigate, I never had a hard time finding the information I needed.

Cons

I have zero complaints! I never had any trouble using the service. I guess my singular complaint is that Invoice Ninja should stop selling themselves short and charge people what they deserve to be paid because this service is great.

Review Source

Response from InvoiceNinja

May 5, 2021

FABULOUS REVIEW!!! Thank you very much for our kind words & being part of the Invoice Ninja community!

RD

Robbe D.  
Graphic design  
Graphic Design  
Used the software for: 6-12 months

### "Great invoicing system"

January 18, 2022

5.0

Pros

10 out of 10. Easy to use, good user interface and overall great system. All invoicing options are available. 100% working and reliable.

Cons

This is only on a selfhosted system: Automatic backup options are only possible with knowledge of SQL. You can export settings and data by hand but you cant do it automatically .

Review Source

Response from InvoiceNinja

January 19, 2022

AMAZING REVIEW! Thank you so much for taking the time to give such incredible feedback! WE appreciate it!

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