# Page 6 | Invoice Ninja Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Invoice Ninja the right Billing and Invoicing solution for you? Explore 166 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/145215/Invoice-Ninja/reviews

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Invoice Ninja

4.7 (166)

[View alternatives](https://www.capterra.com/p/145215/Invoice-Ninja/alternatives/)

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Last updated March 13th, 2026

# Page 6 - Reviews of Invoice Ninja

## Showing most helpful reviews

Showing 126-150 of 166 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EJ

Erica J.  
Managing Director / Owner  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "I use the free version in a very simple way for a one-woman tour operator business. It's perfect!"

September 5, 2017

5.0

It links to Stripe to take payments from clients online.

Pros

It just works. No problems. It was easy to set up. I had one question and support replied immediately. It's so easy to use at the level I need now that I'm tempted to see what it can do at the paid level.

Review Source

Response from InvoiceNinja

October 6, 2017

Thank you for your review! If you have any questions about the pro plan let us know. We try to make the free plan extremely usable and will keep adding features to both plans.

André P.  
Marketing & Fundraising Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "A great all-round invoicing system"

September 14, 2022

4.0

Pros

Easy to use, integrates with Zapier, lots of customisation available

Cons

Sometimes not clear where to find things, updates occasionally without warning

Review Source

Response from InvoiceNinja

September 21, 2022

Thank you for your review and positive feedback!!!

SP

Sarah P.  
owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Solid Option"

March 12, 2018

4.0

Pros

This is overall a really great option for most businesses. I love that it is open sourced and even the monthly fees for the paid tiers are extremely reasonable. The software was really easy to learn and implement. The free version allows you to add your logo and even included features like recurring invoices and read receipts when a client views or pays your invoice which I didn't see in most basic tiers of paid invoicing options out there.

Cons

We ultimately decided to go with another software (Wave Accounting) because we needed a more robust system and wanted an accounting software to accompany the invoicing system. For basic needs, Invoice Ninja is really great and I would consider using it again. I do wish paid versions were fully white label however. The paid versions still have "Invoice Ninja" on the custom urls and emails.

Review Source

Response from InvoiceNinja

March 16, 2018

Thank for your review! Hopefully you'll get a chance to use us again in the future. Just to note... with the pro version our branding is removed from all emails sent to the client. We also support changing the link from invoiceninja.com to invoice.services so our brand is completely hidden.

MG

Marco G.  
Owner  
Internet  
Used the software for: 6-12 months

### "I recently switched from a desktop software to Invoice Ninja and i am very Happy!"

March 29, 2018

5.0

Pros

Platform-independent. Works on my Mac, PC, Tablet and Smartphone. Very helpful customer support. Excellent Software-quality.

Cons

Slightly confusing how invoicing of time-tracking tasks combined with fixed invoice positions works. But i am sure this will be figured out in a future release.

Review Source

Response from InvoiceNinja

April 5, 2018

Thank your for your great review! Please email us and we'll work to figure out the fixed positions issue.

KW

Kim W.  
Web Developer  
Computer Software  
Used the software for: I used a free trial

### "THANK YOU"

July 27, 2020

5.0

Pros

This was exactly what I was looking for. I found Invoice Ninja through Zapier, and after trying multiple accounting softwares that kept givings me errors, or we're just overly complex, this software was such a breath of fresh air. Worked perfectly right away and was simple. Plus they're so inexpensive! Such a bonus, you guys are great thank you.

Cons

Everything is great so far, no complaints.

Review Source

Response from InvoiceNinja

August 5, 2020

Great! We're so happy that you found Invoice Ninja and it suites your needs! Thank you for your review & kind words!

CM

Chris M.  
Owner  
Information Technology and Services  
Used the software for: 6-12 months

### "Clear And Easy"

September 20, 2018

5.0

Time. Ninja cuts a lot of tedious paperwork for me. Checking for double entries is easy, checking clients is easy, checking everything is quicker and easier for me to do. The learning curve is gentle when changing from another invoicing software to Ninja and the whole feel is professional yet simple and clean.

Pros

Clear, modern look to the produced invoice.

Cons

The search box is called 'Filter'. It says a lot when my biggest con is a word!

Review Source

KS

Kiko S.  
The Boss  
  
Used the software for: 1-2 years

### "Invoice Ninja review"

September 4, 2017

5.0

Pros

Firstly the great support, secondly the user experience that it's so intuitive. Overall feeling its a robust system. Congratulations to them team, them awesome on what they do.

Review Source

Response from InvoiceNinja

October 6, 2017

Thank you very much for your kind review!

VR

Verified Reviewer  
Virtual Assistant  
Financial Services  
Used the software for: 6-12 months

### "This is an awesome tool for sending out invoices."

January 14, 2023

5.0

Pros

I love the recurring invoices feature, it makes billing so much easier and faster.

Cons

I really don't like that the mobile app is so boring. I love colors and want my software to be interesting but invoice ninja is so boring with not many colors or illustrations.

Review Source

Response from InvoiceNinja

January 30, 2023

Thank you very much for your 5 star review!!!

AL

Aaron L.  
Creative Director  
Design  
Used the software for: 1-2 years

### "Sneaking Up on the Other Invoices"

March 21, 2020

5.0

The ability to generate monthly invoice fees at the push of a button is a huge stress reliever for my design business. I don't have to chase people around and try to keep up with monthly billing anymore.

Pros

Invoice Ninja has incredible features for invoice management. Being able to track and automate my invoices as a small business owner is fantastic!

Cons

I honestly have no cons about this software as a whole. My experience has been a very pleasing one. I will continue to bill through Invoice Ninja.

Review Source

Response from InvoiceNinja

March 25, 2020

Awesome review! Thank you very much for joining the Invoice Ninja community and our kind words of support! We appreciate your fabulous review! Thank you!

Maniruzzaman ..  
Business Development Manager  
Information Technology and Services  
Used the software for: I used a free trial

### "Nice to use."

October 20, 2018

5.0

Pros

Easiest interface. Overall financial reporting.

Cons

Updated formula. On the go using capacity.

Review Source

NC

Nicolas C.  
Founder at Instamatico.io  
  
Used the software for: 6-12 months

### "Best invoice system for small online entrepreneurs"

September 4, 2017

5.0

Pros

The tool is simple and easy to learn, very versatile and their customer service is helpful, fast and friendly.

Cons

Can't think of any to be honest.

Review Source

Response from InvoiceNinja

October 6, 2017

Thank you for taking the time to review the app, it's really appreciated! Hope the app is still working well for you!

BE

Bingen E.  
Software developer  
Computer Software  
Used the software for: 2+ years

### "Nice, convenient, good price... open source!"

January 17, 2022

5.0

Pros

\- Open source - Easy to use - Good price

Cons

Everything is fine for me, I’m not missing anything.

Review Source

Response from InvoiceNinja

January 19, 2022

Great review! Thank you very much for your kind feedback! We will continue working to make it great!

RS

Rikaz S.  
Project Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "An amazing service even when free!"

August 26, 2021

5.0

Pros

I have been using this for five years. Even the free service is so easy to use for a small business. Very quick and cannot recommend it enough. InshaAllah hope we will be big enough to buy the premium version in the future!

Cons

I cannot think of a feature I did not find.

Review Source

Response from InvoiceNinja

September 15, 2021

FANTASTIC! Thank you for your great review and being part of the Invoice Ninja community!!!

YC

Yonge C.  
Manager  
Consumer Services  
Used the software for: 2+ years

### "Amazing must have for small shops"

September 6, 2018

5.0

Really helps in organizing and tracking billing.

Pros

Easy to setup/deploy and maintain. Always improving and adding new features.

Cons

Used to be complicated updates fixed now with an automated update script.

Review Source

Response from InvoiceNinja

September 16, 2018

Wow! 10/10! Thank you very much! You're kind words are appreciated, we'll keep working to keep you happy!

XF

Xavi F.  
CEO  
Leisure, Travel & Tourism  
Used the software for: I used a free trial

### "So useful when you need some order"

October 5, 2019

5.0

This software is so practical and the free plan offers you enough resources for free.

Pros

Connections with other CRMs using automation tools make this programe really valuable to connect deals and invoicing.

Cons

Maybe the fact it's just only an invoicing software, not including accountancy make not competitive.

Review Source

Response from InvoiceNinja

November 28, 2019

Great feedback, we appreciate your review! Thank you very much!

RC

Rachel C.  
Writer/Owner  
Writing and Editing  
Used the software for: Less than 6 months

### "Love this solution!"

June 14, 2020

5.0

Smooth and easy to understand and setup.

Pros

Easy to use AND includes both invoicing as well as time tracking.

Cons

I would love to have a Chrome extension for this.

Reason for choosing Invoice Ninja

I checked out loads of other options and chose Invoice Ninja for all the stuff I've mentioned + pricing.

Switched from

[Clockify](https://www.capterra.com/p/169607/Clockify/)

I wanted both invoicing and time tracking in the same app. Super important to avoid human errors in charging.

Review Source

Response from InvoiceNinja

June 19, 2020

Great review! Thank you very much for your kind words and being part of the Invoice Ninja community!

Menachem P.  
CEO / Founder  
  
Used the software for: 6-12 months

### "mind blowing experience"

October 9, 2017

5.0

Simple and easy to use invoice generation

Pros

I was cutting and pasting info in and out of word docs whenever i needed to create an invoice. Invoice Ninja is now just a simple part of our workflow, I don't even think about creating invoices anymore. They just happen

Review Source

Response from InvoiceNinja

October 14, 2017

Thank you for your great review!

GR

Gustavo R.  
Owner  
Computer Software  
Used the software for: 1-2 years

### "I don't use all features InvoiceNinja has but I can only recommend it to any freelancer like me!"

October 19, 2017

5.0

Pros

It's fast, intuitive, full of features, highly customizable, and free! I tried several other free invoicing tools but InvoiceNinja beats all.

Cons

I use it in self hosted mode, adding a custom currency was not that easy in this version like in the previous.

Review Source

Response from InvoiceNinja

October 25, 2017

Thank you for your review! If you email us the currency you're using we'd be happy to add it to the app.

AD

Alun D.  
Director  
Sports  
Used the software for: Less than 6 months

### "Standout feature was the service. About 2 dozen emails answered with solutions in minutes"

August 22, 2017

5.0

To early to say

Pros

The basic package was fairly easy to set up. Everything configured and linked first time. All notifications worked. It has the capacity to handle complexity and simplicity equally making it very versatile for a range of user demands. The designs are clean and sharp

Cons

The only drawback concerns the more complex nature of incorporating custom imagery which is unwieldy, and for people with limited expertise (me) could be quite a challenge. Luckily Invoice Ninja do provide first class support and I found they took me through the process (even completing some of it for me in places). My emails were answered all round the clock, and within minutes of being sent, so no seriously drawn out delays caused by 24 hr response lags etc

Review Source

Response from InvoiceNinja

October 6, 2017

Thank you for your very kind review! We hope to make it easier to embed images in a future release, thanks for taking the time to work through it with us.

NS

Niv S.  
Bookkeeper  
Food & Beverages  
Used the software for: 6-12 months

### "Unbelievable customer support!"

August 9, 2019

5.0

Great, very easy to use, super flexible and amazing customer service.

Pros

Got answers to my questions over email with in 2 minutes, never encountered that before! well done!

Cons

nothing, they got it down to a T! keep it up invoice ninja!

Review Source

Response from InvoiceNinja

November 28, 2019

Amazing feedback, thank you so so much for your wonderful review!

KB

Karen B.  
Owner  
  
Used the software for: 1-2 years

### "Exactly what I needed and nothing I didn't want!"

March 13, 2018

5.0

Pros

This is a wonderful invoicing option! It has all of the features I needed and was not at all complicated to set up and use.

Cons

I honestly have not run into any limitations that affect my business. A few more templates to choose from might be useful.

Review Source

Response from InvoiceNinja

April 5, 2018

Thank you very much for your review, we really appreciate it!

LT

Lazola T.  
Managing Director  
Computer Software  
Used the software for: 2+ years

### "Great product"

May 11, 2021

5.0

Superb experience, easy to update

Pros

The sync capability and simplicity of setting it up without any training is just great, customisation of invoices/quotes is great.

Cons

Nothing yet, everything seems to be working perfectly.

Review Source

Response from InvoiceNinja

May 19, 2021

Thank you for your review! We're thrilled you like our platform! If you have any questions, we're here to help!

VR

Verified Reviewer  
System Administrator  
Information Technology and Services  
Used the software for: 6-12 months

### "Simple and easy to use invoicing tool"

February 15, 2019

5.0

Pros

The interface is super clean, it is very intuitive. You can have this up and running in absolutely no time

Cons

Sometimes it is possible to have a tool that has been oversimplified, this borders on that.

Review Source

YS

Yannis S.  
Owner  
Design  
Used the software for: Less than 6 months

### "This is a great invoicing software"

May 18, 2017

5.0

I stopped using paper invoices and i have a clean view of my income.

Pros

Easy to use and very effective software. I use it for invoicing all my customers and it works great. It get updated very often and the support community is great.

Cons

The fact that you have to pay to have white label license in self hosted environment. Some minor problems in invoice design.

Review Source

Response from InvoiceNinja

October 6, 2017

Thank you for your very kind review! Feel free to email us if you'd like help perfecting your invoice design.

DH

Dean H.  
Web Developer  
Internet  
Used the software for: 6-12 months

### "Great self-hosted invoice system!"

June 21, 2019

5.0

Ability to invoice client's and have them pay online!

Pros

Ability to self-host it and customize the invoices to my needs

Cons

I didn't see anything I would like to change.

Review Source

Response from InvoiceNinja

November 28, 2019

Thank you for using our platform and taking the time to give your feedback! We're at your service!

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