---
title: "TapClicks Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about TapClicks Software - reviews, pricing plans, popular comparisons to other Dashboard products and more."
source_url: "https://www.capterra.com/p/145227/TapClicks/"
page_type: "product"
language: "en"
publication_date: "2026-09-28"
---

# 

 TapClicks Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 28, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TapClicks

## What is TapClicks?

The TapClicks Smart Marketing Cloud provides end-to-end business intelligence capabilities that include SEO, social and PPC reporting, automated order entry, set up and approval workflows, marketing performance analysis and the creation of interactive visual reports and presentations. TapClicks integrates more than 250 data sources via its Connector Marketplace to provide marketers with the ability to analyze data from the most popular marketing and advertising tools used in the industry today.

## What is TapClicks used for?

[Dashboard](https://www.capterra.com/dashboard-software/)[Data Analysis](https://www.capterra.com/data-analysis-software/)[Reporting](https://www.capterra.com/reporting-software/)

Top alternative

Featured

Overall rating

Based on 175 user reviews

Reviews sentiment

Positive

85%

Neutral

11%

Negative

4%

Pros & cons

Efficient client-facing reporting

Automated and flexible reporting

Data accuracy and integration issues

Starting price

$599

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TapClicks?[Manage this product listing](https://www.g2.com/products/tapclicks/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TapClicks

4.3 (175)

VS.

[4.5 (6,261)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting Price

$599

Flat Rate, Per Month

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (174)

Ease Of Use

4.3 (8,040)

Value For Money

4.0 (128)

Value For Money

4.2 (5,525)

Customer Service

4.4 (159)

Customer Service

4.4 (5,180)

## TapClicks alternatives

[4.6 (2,330)](https://www.capterra.com/p/151962/SEMrush/reviews/)

Starting price

$139.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (287)](https://www.capterra.com/p/169053/Looker/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.5 (26)](https://www.capterra.com/p/162524/DataTap/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)

[4.7 (8,101)](https://www.capterra.com/p/177042/Google-Analytics/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/177042/Google-Analytics/)

[View all alternatives](https://www.capterra.com/p/145227/TapClicks/alternatives/)

## FAQs about TapClicks

Overview

### What problems does TapClicks solve?

TapClicks solves fragmented marketing reporting by combining advertising, analytics, SEO, social, and custom data sources into client-ready dashboards and scheduled reports. Agencies, media sales teams, and digital marketers use it to replace spreadsheet-based report building, give clients real-time access to campaign metrics, and compare multi-channel performance for budget and strategy decisions.

Answer based on 124 reviews

Overview

### Which roles and teams benefit most from TapClicks?

TapClicks is most used by digital marketing teams, account managers, and agency leaders who need to consolidate campaign data and produce client reporting. Marketing strategists and campaign managers track channel performance and budgets, while operations and project managers coordinate reporting workflows. Executives and owners use dashboards to review results across clients and teams.

Answer based on 173 reviews

Overview

### What company size and industries is TapClicks built for?

TapClicks is a Marketing Operations Platform for digital agencies, media companies, franchise and national brands, with 90% small-business reviewers and Marketing and Advertising representing 76%. It also serves midsize businesses (8%) and enterprises (2%), while reviewer representation in Retail and Consumer Goods is 1% each.

Answer based on 175 reviews

Features and Usability

### What are the key features of TapClicks?

TapClicks includes core data aggregation and data connectors for combining multi-channel campaign data, plus customizable dashboards and data visualization for client reporting. Its reporting tools support customizable reports, scheduled/automated reports, and export options, while client management and private dashboards help agencies share performance metrics, ROI tracking, and real-time analytics.

Answer based on 69 reviews

Pricing

### How much does it cost and what fees or limitations are included?

TapClicks offers the Basic plan at $599 per month as a flat rate, with Pro at 999 per user per month. A free trial is available, though one reviewer said its two-week length limited feature testing. Reviewers call pricing flexible or reasonable, while noting Premium elements can raise costs quickly.

Answer based on 13 reviews

Integrations

### Which third-party tools and platforms does TapClicks integrate with?

TapClicks integrates with more than 20 third-party tools, including Google Ads, Google Analytics 360, HubSpot CRM, HubSpot Marketing Hub, Mailchimp, Instagram, LinkedIn for Business, and CallRail. Its catalog also includes advertising, email marketing, social media, CRM, analytics, and call-tracking platforms for consolidating campaign and performance data.

Answer based on 37 reviews

Getting Started and Support

### How easy is it to onboard and train a team on TapClicks?

TapClicks offers in-person and live online training, plus documentation and videos. Reviewers find reporting users can learn navigation and routine tasks fairly quickly, while admins and teams configuring smart connectors, data sources, and custom report layouts face a steeper learning curve. Responsive support and guided onboarding help, though some users want more regular training.

Answer based on 25 reviews

Getting Started and Support

### What customer support options does TapClicks offer, and how do users rate the experience?

TapClicks offers email/help desk, FAQ/forum resources, phone support, and chat. Users often describe representatives as responsive, helpful, and willing to troubleshoot integrations and setup questions. However, some report delayed ticket replies, inconsistent answers for bugs, communication challenges across time zones, and difficulty getting help with account or migration concerns.

Answer based on 65 reviews

Features

### What features does TapClicks offer for marketing reporting?

TapClicks offers broad reporting features, customizable dashboards, and connections to many marketing data sources for agency and marketing teams. Users value its expanding integrations and flexible report building, while some find the interface difficult to learn, encounter occasional bugs, or need support to enable fields and add requested capabilities.

Answer based on 30 reviews

## Pros and Cons

Efficient client-facing reporting

90% positive reviews out of 41

Most reviewers find client reporting saves time, supports multi-platform data, and delivers clear, shareable reports.

Data accuracy and integration issues

55% negative reviews out of 49

Some reviewers report data visualization suffers from inconsistent imports, syncing delays, and limited customization across multiple sources.

Automated and flexible reporting

86% positive reviews out of 36

Most reviewers describe reporting as highly customizable, easy to automate, and efficient for creating tailored client reports.

Comprehensive client management tools

87% positive reviews out of 30

Most reviewers indicate client management enables transparent performance tracking, streamlined access, and improved communication with clients.

## Features

AI summary

Based on 5,238 Dashboard reviews

Capterra reviewers highlight these as the features buyers care about most when comparing dashboard software:

-   **Dashboard Creation** (**49%** of reviewers rated this feature as critical)
-   **Reporting/Analytics** (**51%**)
-   **Workflow Management** (**58%**)

TapClicks includes **Reporting/Analytics**, which helps teams track performance and review marketing data in one place. However, it does not include **Dashboard Creation** or **Workflow Management**. Instead, it offers **Data Visualization** (**45%**) and **Data Import/Export** (**44%**), which give teams more ways to present data clearly and move information between systems. These features are useful for helping businesses monitor results, share insights, and keep reporting processes more efficient.

Reporting/Analytics

3.7 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Data Visualization

3.5 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

Graphical representation of data

Data Import/Export

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Data Connectors

4.3 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Connect to big data sources

KPI Monitoring

3.6 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Tracking the status of previously identified performance measurements

Dashboard

4.3 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

TapClicks 74 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Ad hoc Reporting: Generate one-off reports that meet information requirements
- API: Application programming interface that allows for integration with other systems/databases
- Approval Workflow: Route documents and other data through one or more stakeholders for review and approval
- Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention
- Benchmarking: Compare key metrics for the business against prominent players in the industry
- Brand Management: The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Tracking: Track the performance of marketing campaigns across multiple channels.
- Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Client Management: Manage contact details and communication with clients
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
- Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Dashboard: Alter the layout and content of dashboards
- Customizable Reports: Alter the layout and content of reports
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Aggregation: Collect, process and structure data from multiple sources for further analysis
- Data Connectors: Connect to big data sources
- Data Discovery: Discover and connect variety of data sources to the application for analysis
- Data Import/Export: Import and export data to and from software applications
- Data Management: Ability to handle large datasets
- Data Mapping: Track the management and flow of data throughout the organization
- Data Quality Control: Establish guidelines about how much and what kind of data can be stored in the repository
- Data Visualization: Graphical representation of data
- Digital Asset Management: Manage digital assets
- Display Ad Management: Create, distribute, and/or monitor campaigns that include banners, overlays, rich media, and other display ads.
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- ETL: Process of extracting, transforming, and loading data
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- Forecasting: Form predictions based on past and present data/trends
- Functions/Calculations: Perform various mathematical calculations using the data
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Keyword Tracking: Track and monitor a specific set of keywords
- KPI Monitoring: Tracking the status of previously identified performance measurements
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Marketing Reports: Reports specific to marketing and associated campaigns
- Metadata Management: Collect and maintain structured information that describes data or content
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Account Management: Manage and post content across multiple social media accounts and platforms simultaneously
- Multi-Campaign: Manage multiple campaigns in one system
- Multi-Channel Data Collection: Collect information from multiple sources
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Private Dashboards: Share dashboard screen within private user groups
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Referral Tracking: Log and store the source of contacts/leads
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Scheduled/Automated Reports: Set a time to generate routine reports automatically
- Scorecards: Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Data Preparation: Access, combine, transform, and store data without the help of an IT department
- Single Page View: Display aggregated data points on one page for a bird's eye view assessment
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc.
- Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them
- Task Management: Create, manage and track all task activities and progression
- Time on Site Tracking: Track the amount of time users spend on websites
- Trend/Problem Indicators: Visually identify direction of development and areas that require attention
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Visual Discovery: Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries.
- Visualization: Graphical representation of data or processes
- Website Analytics: Track and analyze information regarding website visitors
- Widgets: An extended application or connector that enables users to perform additional services with their current set of tools

---

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Features

4.0 (156)

4.0

Based on 156 reviews

## Pricing

Value for money

4.0 (128)

Free Trial

[View pricing plan details](https://www.capterra.com/p/145227/TapClicks/pricing/)

Basic

$599.00

Flat Rate,Per Month

It includes:

-   All With Easy-to-Use Templates
-   Call Tracking
-   Etc.
-   Get Automated
-   Multi-Channel Reporting at Your Fingertips. Easily Combine Search (SEO & SEM)
-   Scalable
-   Social

Pro

$999.00

Per User,Per Month

It includes:

-   Access 250+ Directly Integrated Data Connectors
-   Automated Data Warehousing
-   Interactive Dashboards

Elite

Contact Vendor for Pricing

It includes:

-   Cross Channel Comparisons
-   Elite Includes Advanced Calculations
-   Elite Is the Most Complete and Powerful Marketing
-   Hierarchical Data Management and Data Sharing
-   Report Builder
-   Reporting and Analytics Solution in the World. In Addition to All Pro Plan Features

Value for money

4.0 (128)

4.0

Based on 128 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (159)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (159)

4.4

Based on 159 reviews

## User reviews

Overall rating

4.3

Based on 175 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(84)

4(64)

3(20)

2(4)

1(3)

Mentioned topic

Recent reviews first, then most helpful

Jeb B.

Project Manager

Used the software for: Less than 1 year

### "Solid marketing software with great integrations"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 21, 2024

Overall our companies experience with TapClicks has been great. We are testing several marketing softwares but TapClicks seems to be the cream of the crop. We will continue using it and evaluating it.

Pros

The things I like most about TapClicks are the deep integration and the level of customer service we've gotten.

Cons

We have a really smart analytics person and she's been sturggling a little bit. Customer service has helped her but the learning curve took a minute.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Marketing Manager

Used the software for: Less than 1 year

### "Very good tool for digital marketing but it can be expensive."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 17, 2025

is a very strong tool for digital marketing. It can be slightly overwhelming at first but it can be very powerful through time.

Pros

You are able to connect alot of platforms to the app. (Google ads, facebook, linkedin, etc)

Cons

Can be very expensive if you go into Premium elements. As for a small company the price can rise very fast

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Director of Marketing

Used the software for: 3-5 years

### "Avoid like the plague! After merger, they are garbage!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

October 7, 2021

My experience is nothing short of disappointing. After three months, I am still unsuccessful in trying to get TapClicks "AdStage" to reply to my tickets (as they continue charging us) all in hopes that they might follow through on their commitment and promise to migrate our prior data over. The process has been inconvenient and undermining to our marketing efforts.

Pros

Since they were acquired to obtain the unique features of AdStage, I would say the benefits have become reversed. Pushing a lean and well built platform into a bloated system is clearly apparent.

Cons

The customer service is sub-par, the founders abandoned their earlier customers (like myself, those who were apart of the beta launch) and even more disappointing is the lack of integrity with them honoring the transition of migrating your data from AdStage to Tapclicks during their merger. I was told we would get our data moved over. How does paying paying $99/mo to $499/mo seem fair?

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jorge P.

Digital Marketing Strategist

Used the software for: Less than 1 year

### "Integrations are awesome in TapClicks, it's got most of my data linked. I love TapClicks."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 6, 2020

TapClicks has resolved most of my marketing reporting and communications problems. In the past, we used to download data from Google Ads to an excel workbook and start editing and formatting to make presentable, which used to be very time-consuming and tiring. Additionally, I needed to change my internal call reporting software and I was very worried about how to integrate data with this new software, it is great to know that TabClicks is limitless since it also has integrations for almost all call reporting software, this actually makes it easy for my agency and my clients to create a dashboard and communicate the most important metrics to our partners. Having said this, the experience that I have had with TabClicks solving my reporting issues has been very relieving and satisfactory. I am very happy working with TapClicks and I hope they continue to come up with more features, integrations, and tools to continue to improve the user's experiences.

Pros

Working with TapClicks gives you access to a relevant and large integrations library for your marketing reporting needs. It is so great to know that you are just a few clicks away from creating and modifying cutting-edge dashboards to present to your clients. Additionally, the interface is pretty user-friendly and makes it easy to come up with new ideas. TapClicks has more upsides than downsides, its automation and the way everything is put together quickly and efficiently is wonderful.

Cons

Everything is nice, maybe adding more templates would help to have ideas about new ways to create dashboards, and sometimes adding some tutorials will also help.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Kasie C.

Sales Account Manager

Used the software for: 3-5 years

### "TAP Review from Conversion Logix"

5.0

January 20, 2021

TapClicks is an amazing tool to showcase to our clients how their digital campaigns are performing.

Pros

I love this platform and the customization options! We've tested out a few other reporting tools and we always came back to TAP. Very user friendly, a first time user can easily navigate through data and information and rarely have questions or need help. It is easy to export data which is very helpful in segmenting data for regional reports.

Cons

I recall there were a few features my team did not like, but I cannot recall specifics. I myself do not have any complaints.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Raheim B.

Senior Manager

Used the software for: 1-3 years

### "Worst reporting tool ever!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

July 18, 2024

Horrible across the board, truly a huge mistake signing up with them.

Pros

Nothing I hated every aspect of working with these folks, the connections broke all the time and they lock you into a long term contract and then it never works but there’s nothing you can do.

Cons

Every single thing I hated, the service is also beyond horrible and their responsiveness is slow, the data connections don't work most of the time, the capability set is narrow.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Carolyn M.

Digital Marketing Specialist

Used the software for: 1-3 years

### "Excellent for Some Things, Opportunities to Improve in Others"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

January 27, 2021

They are aware of the shortcomings of their Live Call functions, and they are receptive to feedback. We appreciate being part of their beta testing to improve the platform. We are concerned about the future with TapClicks as we prepare for Google Analytics 4.

Pros

We like that we are able to aggregate data from multiple sources easily into a single dashboard. Client permission management and user management is very easy, and data connection is usually easy. We also like the easy drag/drop functionality of the widgets.

Cons

For some connections, namely Google Analytics, TapClicks is lacking because the store data in a Data Warehouse and siphon metrics into Data Views. We understand the reasoning, but it does lead to discrepancies in certain metrics, forcing us to pull from the native source for certain things. We greatly dislike trying to hunt down specific metrics under various data views, or not having a metric in a particular data view.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jenny M.

Director Digital Strategy

Used the software for: 3-5 years

### "Easy and Dependable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 27, 2021

From the start it has been a great partnership and I value their software and their support services.

Pros

I like that I can count on it to work, it is dependable, the setup was easy and the customer support I receive when I have any questions is outstanding.

Cons

I would like to be able to customize a few more little things about the reports, but I believe if I upgraded to the custom reports I would be able to do so. Since this need was was only for one client out of many that I would need to make those customizations for, it didn't make sense to upgrade the entire account to satisfy just one so we decided not to upgrade.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Digital Campaign Manager

Used the software for: 1-3 years

### "Makes beautiful reports but is very glitchy"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

January 27, 2021

Pros

Tapclicks is really great in some aspects. They provide lots of platform options for data connectors, and I like the smart connector feature to create your own, and the automation features. The ability to make custom, comprehensive reports is great, and it was pretty easy to set up and get running with it, but...

Cons

The platform is very glitchy. It seems like every month there is some feature that isn't functioning properly and that gets very frustrating. That said, their support is great! They are very responsive and helpful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ED

Emily D.

Senior Digital Strategist

Used the software for: 1-3 years

### "Good for standard reporting"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 20, 2021

Pros

I like the intuitiveness about setting up widgets.

Cons

There are issues with implementing custom conversions from platforms like Facebook or Centro-Basis. The export feature also isn't perfect and sometimes cuts off widgets that you have a scroll bar in.

Review source

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