# Page 3 | TapClicks Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is TapClicks the right Dashboard solution for you? Explore 175 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/145227/TapClicks/reviews

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TapClicks

4.3 (175)

[View alternatives](https://www.capterra.com/p/145227/TapClicks/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of TapClicks

## Showing most helpful reviews

Showing 51-75 of 175 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Manager, QA and Ad Tech  
Marketing and Advertising  
Used the software for: 2+ years

### "TapClicks Review"

February 1, 2021

4.0

Overall it's a good experience.

Pros

Pretty easy dashboards that are easy to make and most of all are simple.

Cons

It's a bit slow. Sometimes you have to wait a really long time for things to load.

Review Source

CB

Christopher B.  
Digital Strategist  
Government Relations  
Used the software for: 1-2 years

### "Using TapClicks for Client Reporting Purposes"

December 2, 2021

4.0

Pros

Utilizing dashboards and reporting to allow clients to conceptualize where their money is going.

Cons

Sometimes there's a lag with API connections when reporting on metrics.

Review Source

EG

Erica G.  
VP, Operations  
Marketing and Advertising  
Used the software for: 1-2 years

### "Overall, my experience with Tapclicks has been excellent. "

April 25, 2018

5.0

Streamlined reporting that gives us the ability to provide as much or as little data as we'd like for each of our customers from a variety of portals.

Pros

Our customers love it. Allows us to provide the reporting they require, tailored to their specific needs. There's a great deal of flexibility in what can be provided. Our representative is fantastic- they are extremely responsive and always happy to hop on a call with every question we have and speak directly to our customers as needed Widgets are easy to create and revise. I personally find the software extremely easy to use, although there seems to be a very large learning curve with the majority of my team.

Cons

The integrations have occasionally taken longer than we'd like. There are interim solutions, but the actual S2S integration took quite some time. With the latest integration, it didn't contain everything we needed and outlined in the spec.

Review Source

De'Montray S.  
Director of Account Management  
  
Used the software for: 1-2 years

### "TapClicks has been a life saver. It saves me over an hour preparing performance reviews for my team."

April 10, 2018

5.0

Pros

The ease of use is great. I love the layout of the system and the assistance if I'm in need of any help from our customer success team.

Cons

I wish they had more templates for me to choose from within the widgets. They say they are getting more but I would like for them to come out already :)

Review Source

VR

Verified Reviewer  
Digital Marketing Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Reporting Made Easy"

January 17, 2019

5.0

Overall, I love all of the integrations with TapClicks and how easily and quickly we can create reports for our clients.

Pros

I love the ease of reporting with TapClicks. It allows my team and I to very quickly create and download reports across clients. It is simple to template reporting out in a way that allows some customization, while also streamlining our execution.

Cons

There are a lot of changes/updates made with TapClicks. Most of them are very good and help me out greatly. But there are times where naming conventions change or a data view is suddenly limited due to an update and it can be frustrating to figure it out.

Review Source

VR

Verified Reviewer  
Founder & President  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Huge Time Saver"

January 25, 2021

4.0

The team is great and super responsive. We appreciated all of the hand holding and training to get us going.

Pros

Having a direct API into the majority of our platforms has made TapClicks the preferred vendor for us. The ability to pull wrap up reporting, client logins and overall functionality are great.

Cons

Some of the newer platforms are not integrated and we do not have a set time frame on when they will be added. A few APIs are not as robust as others. The ability to add a flat dollar amount as a fee vs a percent.

Alternatives considered

[Domo](https://www.capterra.com/p/119119/Domo/)

Reason for choosing TapClicks

The number of API integrations

Review Source

MM

Morganne M.  
Account Relationship Manager  
Renewables & Environment  
Used the software for: 1-2 years

### "Not the Best Dashboard or eports"

February 10, 2021

3.0

We use TapClicks and TapReports to monitor multiple clients campaigns. Not only do these campaigns have multiple parts to them, but we also have to be able to utilize reporting. Their reporting feature is still being tested out as well

Pros

The ability to look at things quickly is super nice. The overall views are simple to read too, but it's extremely elementary.

Cons

There are a lot of problems that arise monthly and the software overall isn't very integration friendly. There's a lot of troubleshooting and things that stop working all the time. For example, now I cannot see my Facebook posts or ads as images. Their reporting suite isn't that helpful either

Review Source

MD

Mike D.  
Media Buyer  
Online Media  
Used the software for: 1-2 years

### "Tap Clicks Review"

July 17, 2019

5.0

Overall Tap Clicks has been a game changer... both for delivering reports to clients, but also as a central platform for us to know exactly what's going on in our business

Pros

It's ability to combine different sources of traffic and advertising platforms, along with custom data, to create reports for determining Return On Ad Spend

Cons

Needs more integrations with other CRM's such as Ontraport and Infusionsoft

Alternatives considered

[Cyfe](https://www.capterra.com/p/225437/Cyfe/)

Reason for choosing TapClicks

Much more capable and powerful

Review Source

AS

Aly S.  
Digital Marketing Specialist  
Marketing and Advertising  
Used the software for: 6-12 months

### "TapClicks has been helpful in allowing my to pull in my reporting from several different platforms."

April 16, 2018

3.0

Pros

The ability to manipulate widgets to present the data in a variety of visual representations. I can choose a bar graph, a pie chart, whole numbers, etc. whatever I think is the best way to present that specific data. I also like how quickly I can reach out to my customer service representative. They don't always have the answer, but they try to find it. I also appreciate how quickly I can pull a report once I have done the heavy lifting of setting up the dashboard.

Cons

I don't like that I can't manually upload some of the reporting information I need. My display provided is not a platform that TapClicks currently has an integration for. I do not get the type of reporting excel or csv file that I need to upload that data to TapClicks, so my display reporting is never able to be included in the TapClicks reports I give to clients. I have to go and create a separate report entirely for any display data which sort of defeats the purpose of having TapClicks. I also don't like that the widgets like to bug out fairly often. It seems like every time I log on to TapClicks to pull a report one of the widgets is messing up and not reporting data accurately. As you can guess this is very frustrating when a client is on the way and I need an accurate report asap.

Review Source

AG

Athena G.  
VP of Operations  
Marketing and Advertising  
Used the software for: 2+ years

### "Tapclicks Review"

January 19, 2021

4.0

I’m satisfied

Pros

I love our rep! She is very helpful. And i love the schedule part of the reporting

Cons

There are so many places that you have to make sure are correct. All the layers sometimes cause issues.

Alternatives considered

[NinjaCat](https://www.capterra.com/p/132630/NinjaCat/)

Review Source

NW

Nelda W.  
Client Reporting Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Review of TapClicks"

September 13, 2020

5.0

TapClicks enables my team to enter and update client data efficiently on a daily basis so it will generate reports which give value to our strategists, as well as our clients.

Pros

TapClicks has a lot of great reporting features which add values to our services for our clients. It is easy to add data. They are constantly upgrading to make their product more user friendly and to provide better data

Cons

Sometimes the downside of the frequent updating is difficulty finding frequently used applications, but TapClicks is happy to hear constructive criticism and uses it in future updates.

Review Source

Jim P.  
Digital Marketing Consulting  
Marketing and Advertising  
Used the software for: 1-2 years

### "Powerful tool when needing analytics and reporting on multiple accounts"

July 11, 2019

4.0

Good experience, but ultimately too expensive for a small agency / free lancer which has less than 10 accounts to provide reporting for.

Pros

Ability to consolidate reporting across multiple accounts (adwords, facebook, analytics, social media, etc.) into a single view.

Cons

Several fields were available for reporting but not enabled. Seems like I could enable some myself, but had to request others to be enabled. It was all very confusing and took too much time to include data in my reports which was available but not enabled.

Review Source

RA

Roger A.  
Digital Marketing Strategist  
Marketing and Advertising  
Used the software for: 2+ years

### "Amazing Integrations!"

January 19, 2021

5.0

Exceptional! The UI is very intuitive and easy to use. Integrates super easy with the rest of software we use on a daily basis.

Pros

How easy is to use, as soon as you log in you get easy access to every part and setting.

Cons

Not much to say here, I really like how easy is to use and link it to the other platforms we utilize

Reason for choosing TapClicks

Because it's super useful and provides a lot more tools than the competition.

Review Source

VR

Verified Reviewer  
Report Analyst  
Marketing and Advertising  
Used the software for: 6-12 months

### "My TapClicks Experience"

November 27, 2018

4.0

Pros

User friendly. Simple format. Easy to setup new connection, easy to maintain dashboards. Some features are very useful to analyze data.

Cons

Need more colorful templates. Need to provide more advance calculations. Admin access needs ability to see logs or purge a certain data.

Review Source

VR

Verified Reviewer  
Online Advertising Coordinator  
  
Used the software for: Less than 6 months

### "I have had a great experience with TapClicks so far."

April 12, 2018

5.0

This software benefits our clients on a daily basis. From tech support, to the sales team, and even their client's are using TapClicks to review campaign information.

Pros

The platform is user friendly and can be as simple or expert as you need it to be. For the future, being able to plug into many different sources will be very beneficial for our company.

Cons

This technology like all other online/digital products is consistently changing. I fear that some of our team members do not use the TapClicks dashboard to its full potential because they are still novice. Having more calls/communication about training, advancements, etc would be appreciated.

Review Source

MD

Mark D.  
Partner  
Marketing and Advertising  
Used the software for: 2+ years

### "We ♥️ Tapclicks!"

July 12, 2019

5.0

We feel Tapclicks is best in its SaaS offering. When we needed a platform we kicked demo several options. Although Tapclicks was one of the more pricey solutions it has been certainly worth every dollar.

Pros

Tapclicks easily integrates with a large number of platforms at a reasonable price. The customer support is exceptional.

Cons

US pricing - we are a Canadian based business.

Reason for choosing TapClicks

Offering.

Review Source

OR

Obed R.  
Digital Marketing Strategist  
Marketing and Advertising  
Used the software for: 1-2 years

### "TapClicks - Highly Recommended"

January 25, 2021

5.0

It has solved a lot of issues, we save so much time by using this tool.

Pros

I think that the reporting scheduler is amazing!

Cons

Sometimes it takes too long to link data from the sources to the dashboards.

Switched from

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Tapclicks is so much easier to use, it saves a lot of time, has great features.

Review Source

CM

Charimel M.  
Client Specialist Services  
Marketing and Advertising  
Used the software for: 2+ years

### "TapClicks to Dash"

January 19, 2021

3.0

Pros

Pros, gather data from our platform. It is great and easy to use once you are familiar with what you are looking for.

Cons

Cons, slow exporting report maybe due to all the data in the platform. But it takes a good minute at least for 1 dashboard report to export specially when team are on reporting week.

Review Source

HO

Hebe O.  
Senior Account Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Very Intuitive "

July 18, 2019

5.0

Very good, slick.

Pros

We use TapClicks to show our clients' customised dashboards and reports that pull in from multiple advertising publishers. It is very intuitive and user-friendly. Clients love it.

Cons

There are a few capabilities that are not possible but this is understandable.

Review Source

RM

Rachel M.  
Client Success Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Review!"

January 28, 2021

5.0

Overall fairly easy to use!

Pros

I have used TapClicks now with two different jobs. I like how diverse it is and can be used in many different areas of business.

Cons

There are occasional glitches we run into as a team. Very slow to respond (circle of death) data sometimes inaccurate.

Review Source

JW

Joseph W.  
Director of Strategy & Implementation  
Marketing and Advertising  
Used the software for: 1-2 years

### "Overall it fits our business well, and customers like it. Further CRM integrations would be helpful."

April 17, 2018

5.0

Client facing consolidated data dashboard and visualizers are great for clients who want top line data. Plus we can configure and white label to fit agency needs too..

Pros

Lot's of data integrators. Marketing Automation Platform workflow fits our business model and processes, but are still launching this.

Cons

Not sure if the connector API's pull in every metric hook from every data source, such as ecomm order totals for ROAS analysis, which is available in AdWords/Analytics. We've experienced a few bugs here and there pulling from data source, and received API SOAP errors and the like, but they usually get resolved.

Review Source

JF

John F.  
Marketing Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Transformative software"

January 19, 2021

4.0

The team is A++, great support.

Pros

TapClicks has transformed how our company does business, both internally and externally. It has positioned us as a modernized and efficient thought-leader, and gives us a competitive advantage we did not have previously. We are smarter, leaner and more agile.

Cons

Implementation can be difficult at times, especially when using non-standard data sources to import.

Reason for choosing TapClicks

NA

Review Source

BW

Brian W.  
SEO Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Highly Recommend Tapclicks!"

July 7, 2022

5.0

Pros

Great reporting feature where you can give access to our clients.

Cons

Nothing that I can think of at this time.

Review Source

KL

Kay L.  
Media Planner  
Legal Services  
Used the software for: Less than 6 months

### "Helpful but Not Timely"

January 19, 2021

3.0

Client facing reporting access and filtered data.

Pros

I love the client access and viewer management capabilities. Having a nice dashboard with a unique login and URL looks so great as an agency. The pre-built widgets and dashboards are good too.

Cons

It takes too long to import data. Sometimes you need a report quickly and having it take 24 hours can be a drag. It's also how expensive doing a custom API. Additionally, sometimes the report interface doesn't always look great, having a click and drag instead of purely widget build-out would be nice. Sometimes the data doesn't match in-platform data. having a direct live connection would be awesome.

Alternatives considered

[Supermetrics](https://www.capterra.com/p/162846/Supermetrics/)[Google Data Studio](https://www.capterra.com/p/190616/Data-Studio/)

Reason for choosing TapClicks

Pricing and ease and customer support

Review Source

MB

Mark B.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Great Tool for Transparency"

January 19, 2021

4.0

Pros

I manage a small agency that makes up less than 10 SMB clients. TapClicks is an important part of maintaining transparency with those clients. We use the software on a monthly basis to review our progress. Giving them a login so they can check their campaigns anytime 24/7 has also helped to give our agency credibility.

Cons

I would like for them to import a few of the vendors that I have. I understand that they can't provide a connection to every potential vendor out there, but there are a couple that I work with that I still have to pull manual reports for.

Review Source

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