# Page 5 | TapClicks Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is TapClicks the right Dashboard solution for you? Explore 175 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/145227/TapClicks/reviews

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TapClicks

4.3 (175)

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Last updated March 13th, 2026

# Page 5 - Reviews of TapClicks

## Showing most helpful reviews

Showing 101-125 of 175 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Digital Marketing Specialist  
  
Used the software for: 6-12 months

### "Customer service is great, but I need to contact my rep way to often because features aren't working"

May 14, 2018

3.0

Pros

Lots of ways to visualize the data. This product offers many unique and colorful ways to bring your data to life.

Cons

Something is always wrong with the API, the custom functions are confusing, the Import Wizard only works some of the time - the set up is confusing.

Review Source

HH

Harrison H.  
Digital Marketing Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "TapClicks Review "

January 25, 2021

4.0

Overall, we are very satisfied with the product and it has helped us increase our reporting to clients significantly.

Pros

I like the flexibility in designing reports and sharing time frames and various data points. We are able to customize data to our individual clients easily.

Cons

It can be a bit difficult to learn features through trial and error and requires a bit of practice to nail down features. Perhaps a bit more built-in explanations or quick tutorials built into the features could help.

Review Source

DG

Dawn G.  
Owner  
Retail  
Used the software for: Less than 6 months

### "In Depth Social Media Analytics Tool"

January 30, 2021

5.0

TapClicks does exactly what I needed it to; provides me in depth analytics of my social media campaigns. It is the only software I've found that allows downloads of analytics in a variety of formats- and that is one huge perk for me personally.

Pros

TapClicks was actually recommended to me by a friend in the social media marketing space. I've used many management softwares, but never a specific monitoring software prior to TapClicks. I wanted to have an in depth look at my audience data and overall performance analytics. TapClicks provided me just that. The analytics it provided were simple, easy to read, and easy to follow. The analytics broke down all aspects of my campaigns- even down to the ROI, which is extremely helpful to me. I also really like the fact that reports can be downloaded in PDF format, which allowed me to easily share them with online communities who could help me analyze them further.

Cons

When it comes to analytics, there really isn't such a thing as "too much". I feel that TapClicks does a great job of covering most aspects of my business- but there are a few extra things I'd love to see. I would really love to find a software that could help me figure out what exact demographics are following and interacting with my content- as I feel this would be extremely beneficial in terms of figuring out what kind of ads I should run.

Review Source

NV

Nick V.  
Ad Ops  
Marketing and Advertising  
Used the software for: 1-2 years

### "TapClicks Review"

January 19, 2021

4.0

Fine

Pros

Sharing data with customers. Customization. Intricate details.

Cons

Smart connectors, support, and training.

Review Source

MM

Michael M.  
Controller  
Marketing and Advertising  
Used the software for: 6-12 months

### "Tapclicks has been an extremely useful tool for reporting digital marketing efforts to our clients. "

May 14, 2018

5.0

Consolidated and streamlined reporting of digital marketing campaigns.

Pros

There are numerous Data Sources from which to pull and display client information. Even though one of our vendors was not offered, Tapclicks worked with them to develop a way to add them as a plug-in. Our service representatives have been extremely helpful. Most notably is the timing within which our questions would be answered. We even had several in office visits from our rep to ensure we fully understood the functionality of the tool. For prices offered; this level of service is very good! Development/Reporting issues we reported were acknowledged and addressed in a timely manner.

Cons

There are some features in reporting that can be a little buggy; however, I would expect Tapclicks to be able to address these issues as they arise.

Review Source

VR

Verified Reviewer  
Account Manager & Team Leader  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great concept but needs improvement"

November 27, 2018

3.0

We use the software to share reports with clients. It could be a great tool to use but clients have trouble navigating.

Pros

There are a lot of great features of the software.

Cons

It is difficult to use and if you set a filter it does not hold the filter.

Review Source

MC

Mark C.  
Account Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "The constant innovation in the TapClicks platform is a standout for me."

April 16, 2018

5.0

Pros

The visuals and the way everything can be customized to your liking. I also like the widget builder and the depth of variations you can create.

Cons

Not a whole lot, I've had a few small issues with the import wizard in the past but the Tapclicks team has always assisted me in resolving this quickly.

Review Source

CK

Chelsea K.  
Lead Content Fulfillment Agent  
Marketing and Advertising  
Used the software for: 6-12 months

### "I personally manage about 30 clients that utilize social media and website platforms. "

April 10, 2018

5.0

Pros

TapClicks has made reporting fast and visually appealing. The option to schedule reports and give clients their own login is also convenient.

Cons

TapClicks is steadily adding features that address my issue with the platform. Generally speaking, they're making it easier to address and explain the data within the dashboards for each of our clients. This feature still has a way to go, but I appreciate that they are addressing it and working on it.

Review Source

AM

Ashley M.  
Digital Account Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "TapClicks Review "

January 19, 2021

4.0

Overall, it seems to be up and down. Sometimes it works great, and sometimes it is very glitchy and can have several issues.

Pros

I like the ease of building out dashboards and being able to convert them into slideshow reports.

Cons

Sometimes data doesn't seem to pull in correctly for some clients, and I don't like how you have to adjust certain things (calculations, channels, etc.) on the back end. The software also tends to be very glitchy, which can be frustrating.

Review Source

VR

Verified Reviewer  
Media Analyst  
  
Used the software for: 1-2 years

### "I am an analytics manager at a digital marketing agency."

January 10, 2018

5.0

Pros

The API is amazing and very user friendly. I like that you can link all of your accounts to the software and create custom dashboards for all linked accounts.

Cons

I think the price is a bit high for this software. Google data studio offers similar metrics but without the other additional linked accounts. For this product to be worth it i believe the price should be cut in half.

Review Source

VR

Verified Reviewer  
Programmatic Media Executive  
Marketing and Advertising  
Used the software for: 6-12 months

### "Safak's Feedback"

November 16, 2018

5.0

Pros

We have a really good support besides Tapclicks is a really good consolidated dashboard.

Cons

There is a few data sources which can not been integrated easily.

Review Source

MR

Michael R.  
Digital Strategist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Upgrade reports for your business"

November 19, 2018

5.0

I have yet to go onto TapClicks and not experience something new where I can grow as a business.

Pros

The best thing about TapClicks in my option in the ability to white-label anything you do. This because a customer reporting tool for any business that takes your credibility to the next level.

Cons

At times, there are almost to many tools/options, and you can get in trouble because of this.

Review Source

KJ

Kim J.  
Digital Media Specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "I actually work for an agency"

February 10, 2021

4.0

Pros

Previously we were in the stone age and put reports together for clients via Word. This makes it so easy to find information their campaign platforms in one place. The widgets are clear, easy to put together and "does the math" for me!

Cons

Would love the ability to copy sections of reports directly on the dashboard. Saving it to the library is just one more step to slow me down. Many of my sections within a report need the same info, just different titles/focuses. Duplicating the widget and then moving it to another section is also just time consuming.

Review Source

MB

Matthew B.  
Co-Founder, Programmatic Strategy  
  
Used the software for: 2+ years

### "Easy to deploy and quickly consolidate reporting and insights from all of your marketing platforms"

April 16, 2018

5.0

Ease of use, white-label functionality and custom report generation.

Pros

Onboarding new data sources through the extensive library of connected applications is very powerful. Many similar reporting platforms have only a subset and are very limited in the scope of each reporting API.

Cons

Widget sizes are limited in terms of customization(colors) and size. It would be more helpful for richer customization of each widget.

Review Source

MB

Mitchel B.  
Client Technical Coordinator  
  
Used the software for:

### "Sales Field and Advertiser Management Tool"

October 8, 2015

4.0

I work in the online media and news industry and we have been using TapAnalytics for a few months now. We currently have over 600 advertisers in the Tap dashboard, which is monitored by our sales field and advertising clients. Our Sales field sells a wide variety of different digital advertising products. Everyone one of these products has an integration into the TapAnalytics dashboard and is ready for reporting at the click of a button. The reporting in TapAnalytics can be as simple or as in depth as you would like it to be. The performance metrics available in TapAnalytics for all the product integrations is superior to any other 3rd party reporting tool I've seen. The integrity of reporting in TapAnalytics builds a high level of transparency and confidence to our advertisers. This results in many up sell opportunities while monitoring performance for continual improvement. Lastly, the support and management team at TapAnalytics has been GREAT to work with. Everyone is incredibly knowledgeable and is always there to help us out! We are confident not only in the TapAnalytics product itself, but the team behind it that makes it run so smoothly.

Review Source

LE

Laurent E.  
CEO  
Internet  
Used the software for: 2+ years

### "Great performance dashboard across multiple platforms"

January 25, 2021

4.0

Excellent experience so far and the support team is great and quick to respond to our queries.

Pros

Integration with multiple platforms and ability to give a live access of those dashboards to our clients

Cons

Some API connexion issues with FB that seem to be recurring

Review Source

HH

Hannah H.  
Account Executive  
Food Production  
Used the software for: 2+ years

### "Overall Good"

January 19, 2021

4.0

I have enjoyed it.

Pros

I like the comparison feature and the ease of use with creating reports.

Cons

The accuracy of our data is always a little bit questionable despite our conversations with TapClicks admin.

Review Source

BS

Billy S.  
Founder  
Marketing and Advertising  
Used the software for: 6-12 months

### "fantastic"

April 16, 2018

5.0

Pros

We love the look and feel. It is easy to view information and download to put into reports and send to clients.

Cons

We don't have anything we really dislike about this software at this time. We use TapClicks for all reporting purposes and continue to use TapClicks over any other competitor that presents their product to us.

Review Source

JS

Julia S.  
Project Manager, Media Buyer  
Insurance  
Used the software for: 1-2 years

### "Great tool for measuring overall marketing effectiveness"

January 19, 2021

4.0

The benefit we have found is that by analyzing the data, we are able to quickly make informed decisions about our marketing programs for our clients. In addition, the reports we can generate are easy to read and are given to our clients.

Pros

The best feature of this product is to keep all of the data in one place for all of our clients that we do business with. The reporting feature is great.

Cons

The least favorite part was understanding the nuances of the product and the general set-up. We had a lot of trial errors, but in the end, it was worth the effort. You need to use it often to understand how the data flows and how to set it up to the way you would like it.

Review Source

Olivia M.  
Director of Partner Development  
Marketing and Advertising  
Used the software for: I used a free trial

### "In the demo phase"

September 12, 2019

4.0

Goal is to solve a few marketing pain points and improve the way we report/analyze metrics.

Pros

Scheduled a demo of this product to help support marketing department. Overall, not much experience using it yet, but pen to testing it out. Very user friendly and aesthetically pleasing.

Cons

Nothing to say yet. Don't have familiarity with the software but first impression is that it will be great. Will write another review within 6 months of use.

Review Source

AS

Alyssa S.  
Digital Campaign Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Makes life easier"

January 28, 2021

5.0

Pros

TapClicks makes it so much easier for reporting. It's also very helpful we can let our clients see their personal dashboard rather than us creating a report each week over performance. It consolidates all our platform data into one site which makes life so much easier.

Cons

I wish TapClicks had a page of tip and tricks or videos of other features as I feel I'm not using TapClicks to it's full potential.

Review Source

VR

Verified Reviewer  
Founder  
  
Used the software for: Less than 6 months

### "Saves you time"

July 8, 2018

5.0

The customer service dept. is helpful and very responsive to your needs.

Pros

This application allows you to provide your customers with a unique tailored report experience with the click of a mouse.

Cons

Just a bit of a learning curve, i suggest taking time to learn it or watch some youtube videos before you jump right in it.

Review Source

PS

Paris S.  
Account Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "My review for TapClicks"

January 28, 2021

4.0

It's improved our reporting structure over the past two years significantly! I don't ever want to work from spreadsheets again.

Pros

I love the ability to toggle dates — especially at a glace with Q1, Q2, Q3 or this week/last week functionalities. It makes it super simple to give a client insight into any time frame for a particular marketing effort performance.

Cons

The naming conventions to customize the dashboard aren't super intuitive. If I was a data scientist, perhaps they would be easier to navigate, however, it feels like a guessing game.

Review Source

KR

Kyle R.  
Digital Strategy Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great Reporting Software"

November 20, 2018

5.0

Pros

The instant-on integrations are great and automated reports are very convenient.

Cons

There are occasional limitations to report formatting, but overall it's very flexible.

Review Source

AD

ANTONIS D.  
Photographer  
Photography  
Used the software for: 1-2 years

### "As a photographer, I use this software to analyze and get feedback after my marketing campaigns. "

March 7, 2018

5.0

To get a feedback concerning my marketing campaigns, promoting my work.

Pros

The modern analytic tools, impression parameters, and all the tools provided. Its a very modern and friendly to use platform for both experienced and amateur users.

Cons

They could improve the design. Some colors and layouts could be improved, especially the background of the platforms.

Review Source

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