# Captorra Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Captorra Software - reviews, pricing plans, popular comparisons to other Lead Management products and more. Source: https://www.capterra.com/p/145235/Captorra/pricing --- # Captorra Software Review 2026: Features, Integrations, Pros & Cons Last updated on January 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Captorra ## What is Captorra? Captorra is the go to intake solution for personal injury and mass tort firms in the marketplace. The system not only has logic based questionnaires, but offers a very comprehensive workflow solution for auto routing emails, automatically tracking activities and drip campaigns to potential clients. Captorra has a full blown referral management solution with a referral portal for external parties to easily access information. 17% is the average increase in conversion rate for Captorra clients. ## What is Captorra used for? [Lead Management](https://www.capterra.com/lead-management-software/)[Predictive Lead Scoring](https://www.capterra.com/predictive-lead-scoring-software/) Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $200 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Captorra?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.captorra.com&name=Captorra) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Captorra 4.3 (18) VS. [4.5 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price $200 Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (17) Ease Of Use 4.4 (4,352) Value For Money 3.3 (8) Value For Money 4.3 (3,488) Customer Service 4.4 (16) Customer Service 4.4 (3,496) ## Captorra alternatives [4.5 (484)](https://www.capterra.com/p/207295/Seamless-AI/reviews/) Starting price Contact vendor for pricing [4.3 (710)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting price Contact vendor for pricing Highest Rated [4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month [4.4 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/145235/Captorra/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Customizable Fields 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Task Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Contact Management Manage, organize, and store contact information CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Captorra 11 features Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customize data fields to support various needs and use cases Pre-designed layouts that can be customized to match preferences and requirements Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Create, manage and track all task activities and progression Get Advice We can help you find the software with the features you need. Features 3.9 (9) 3.9 Based on 9 reviews ## Pricing Value for money 3.3 (8) Basic $200.00 Per Month Value for money 3.3 (8) 3.3 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (16) 4.4 Based on 16 reviews ## User reviews Overall rating 4.3 Based on 18 reviews Filter by rating 5(13) 4(2) 3(0) 2(1) 1(2) Mentioned topic Sorted by most recent BS Brittiany S. Case Coordinator Assistant Legal Services ### "Happy Customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 17, 2023 Pros Easy to use. Haven't had any issues yet. Cons I wish the look of the application was a little more updated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Joseph B. Owner Law Practice ### "Horrible customer service!!! " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 18, 2023 Horrible. Pros Avoid this product. They promises things they cannot deliver and then are no where to be found when you have a question. Cons Customer Service is beyond horrible. Can't get a return phone call or email. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User IT Engineer Information Technology and Services ### "CRM which will keep you going forward with your business" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 February 17, 2022 Captorra as been a great help in reach of clients. Pros Captorra is CRM which comes features like document signature integration and allowing you to customize it on a cloud based software to suit your needs. Cons I have not had any issues with Captorra on my end. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ZB Zach B. IT Manager Law Practice ### "Needs a lot of work" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 October 2, 2019 Pros What I liked most about the software was the promises of what we were told it would do. It was supposed to integrate with Needles Case Management software. Cons The fact that its just a data dump, and not even field to field. Like mentioned above, it's supposed to integrate. It does not actually integrate with Needles Case Management. They take the data entered into Captorra and dump it into a single field in Needles. There software also creates duplicate people within Needles. They make it sound like a great software, but for the price they want you to pay, its severely lacking. They don't even give you all the access you need to do your job until you request it. There's no way to tell if you're using all the features you're paying for. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 4, 2019 Thanks for leaving your review and feedback Zach. We hate to hear your dissatisfaction with the system as we have numerous clients that use Needles that are extremely satisfied with the solution. Our primary goal with the application is to help firms sign more cases. We are happy to discuss and assist your group in any way possible moving forward. SJ Stephanie J. Operations Manager Law Practice ### "Expensive and doesn't do everything they promised" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 October 2, 2019 We were very excited about Captorra. The concept was exactly what we needed. However after using it for a year now, our employees are still frustrated by it. They want you to buy licenses for each user, which are expensive, so then the rest of our staff doesn't have access to the system if in a pinch and an intake person isn't available. Plus the training needed is extensive, so it's not worth the time of training all of your employees on it. The concept is great and I really wanted it to work, but it just doesn't deliver. The reports are wonky and they don't have the basic reports ready for you that any firm would need. You have to meet with them to request each report and customize it. They preach that the reporting part of it is what makes it the best solution, but then they don't provide the reports out of the box. Pros Docusign Texting directly from the intake screen. Tracking intakes. Cons Creates duplicate parties in our case management system (when existing clients have a new case). Supposedly integrates with our CM system (Needles), but it's just a data dump. Much time is spent copying and pasting the data into the correct fields each time an intake is converted to a case. Ease of use - too much training needed to be able to use it. Reports aren't easy and have bugs. I don't even look at them much anymore due to the time it takes and data not always being accurate, or graphs being blank. Cost - for what you actually get and all of the time it was supposed to save, but doesn't. Switched from [Neos](https://www.capterra.com/p/58931/Neos/) We switched from using intakes in Needles because they didn't have good tracking features and reporting. We also needed the ability to have clients electronically sign and to use text to communicate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 9, 2019 Hi Stephanie. We sincerely appreciate your feedback. We are sorry to hear of your frustrations with the system as we have made a very conscious effort to get your group to utilize the application in the most advantageous way like our other clients. Please always know that we are here to assist in any way we can to improve your experience. JW Jacqueline W. adm asst Government Administration ### "Great software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2019 Pros easy use user friendly clear and functions well Cons wish all my software was so nice very user friendly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TM Thomas M. IT Director Legal Services ### "" 5.0 Overall Rating 5.0 5.0 Ease of Use 0.0 0.0 Features 0.0 0.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 February 26, 2019 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Vaidheyar R. Solution Architect Computer Software ### "Very powerful " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 10, 2019 Pros Very good software to use and ease to use by any ppl from shopfloor to software giants Cons Nothing much to highlight and no complaints Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DM david m. CEO Retail ### "Capterra Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 6, 2019 Pros Simplicity and ease of use. streamlined our teams much needed overhaul and stayed within our budgets Cons It covers all the day to day basic processes that we as a team needed without all the expensive whiz bangs some of the comparators use as a gimmick. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EF Eric F. CEO Legal Services ### "Excellent company and people at the company. Expensive but helpful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 8, 2017 Organized lead management and follow up Pros It's an easy to use product for our intake team. very good logistics and well thought out. For law firms, it's a far superior choice than developing your own or trying to configure Salesforce Cons I don't like that it's built on Microsoft Dynamics - not my favorite platform. There are some basic tech functions that could be better, however for a high volume legal firm it's probably the best stuff out there. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 8, 2017 Thank you for the kind review and positive feedback Eric! 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