# TRAXPayroll Solutions Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TRAXPayroll Solutions Software - reviews, pricing plans, popular comparisons to other Payroll products and more. Source: https://www.capterra.com/p/145237/TRAXPayroll-Solutions --- # TRAXPayroll Solutions Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TRAXPayroll Solutions ## What is TRAXPayroll Solutions? TRAXPayroll is an online federal and state payroll tax software offering web-based payroll capabilities like no other. Our system eliminates all hassles that were once associated with traditional payroll management, including mind-numbing paperwork, time consuming phone calls, and endless faxes. We offer a powerful system that is built by industry leaders, so you can be sure that your payroll data will be secured at all times. With just 3 simple clicks, your payroll can be calculated instantly. ## What is TRAXPayroll Solutions used for? [Payroll](https://www.capterra.com/payroll-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $3 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TRAXPayroll Solutions?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.traxpayroll.com/&name=TRAXPayroll Solutions) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TRAXPayroll Solutions 4.0 (12) VS. [4.9 (4,271)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price $3 Flat Rate, Per Month Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (12) Ease Of Use 4.8 (4,271) Value For Money 3.9 (11) Value For Money 4.7 (3,922) Customer Service 3.9 (11) Customer Service 4.7 (4,024) ## TRAXPayroll Solutions alternatives Highest Rated [4.9 (4,694)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,831)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.8 (3,935)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (4,199)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/145237/TRAXPayroll-Solutions/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Payroll Management 4.0 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently Direct Deposit 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Digitally deposit correct payroll amounts into individual employee's bank accounts Payroll Reporting 3.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Tax Compliance 4.2 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors W-2 Preparation 4.2 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Automatically create and distribute W-2/1099 tax forms to employees. Self Service Portal 4.3 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information TRAXPayroll Solutions 11 features Track 401(k) participant contributions and employer match Record employee's benefit plans and selections throughout career progression Print paychecks issued to confirm payment of wages or salary Digitally deposit correct payroll amounts into individual employee's bank accounts Manage employee salary processes, data, taxes, and records administration efficiently View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Online portal through which end users can access the system, manage tasks, or obtain information Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors Request, track, and manage time off requests and vacation time Automatically create and distribute W-2/1099 tax forms to employees. Automatically subtract garnishments from wages Get Advice We can help you find the software with the features you need. Features 3.8 (12) 3.8 Based on 12 reviews ## Pricing Value for money 3.9 (11) Free Trial Basic $3.00 Flat Rate,Per Month Value for money 3.9 (11) 3.9 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (11) 3.9 Based on 11 reviews ## User reviews Overall rating 4.0 Based on 12 reviews Filter by rating 5(6) 4(3) 3(1) 2(1) 1(1) Mentioned topic Sorted by most recent JP Jordan P. Chief Administrative Officer Health, Wellness and Fitness ### "Better Solutions Available" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 October 30, 2023 Poor customer service and support. The company also does not seem to care if you switch to another company, and there is no accountability or designated customer service manager (or equivalent) to complain to. Everything you tell them will be dismissed. Pros One Trax/BambooHR has you set up. It is a relatively easy system. However, for the prices charged, you can go with a more reputable company such as RUN by ADP. Cons Considering the prices charged, you can go with a more reputable company such as RUN by ADP. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LM Lynne M. President Hospitality ### "Disappointing - Horrible Interface, Problems every week" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 August 24, 2022 VERY DISAPPOINTING!! Had been using Paycor previously and left because their customer service was terrible. Bamboo/Trax offers good customer service, but the product itself is very weak. No one can tell me when things are improved and I'm constantly directed to submit feedback on a form. But there are no signs of things improving and no one is willing to state when the software will improve. Pros The only good thing I can say is that this is integrated with BambooHR - and that software is better than what I was using previously for HR. Cons The interface is horrible and confusing. I've been using it for 4 months and haven't had a single payroll that went forward with out a problem. Manual payrolls have to be connected to an existing paygroup, which limits their usefulness. The main page showing the payroll groups is listed alphabetically so even if you complete pay for a week that group remains at top...making it extremely confusing and easy to pay for the wrong paydate, miss a group, or process a group early. The process of adding extra pay is cumbersome - requires lots of clicks and you can't easily navigate between employees. Switched from [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Poor customer service. Paycor offered a lot of good tools, but they integrated poorly with each other. A great software would be the flexibility offered by Paycor with the ease of use of Bamboo HR Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/) Reasons for choosing TRAXPayroll Solutions A little more flexibility. Better price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User VP Human Resources Biotechnology ### "Full Integrated Payroll Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2022 TraxPayroll has been a great option for our payroll needs and continues to serve our growth and function. Pros Traxpayroll is easy for implementation and integration if you are a bamboohr user. I like that you can set up payroll processes pretty quickly with minimal training Cons Sometimes the integration can be an issue when employees have not completed their onboarding so any missing payroll related details will cause the payroll system to not be able to process a payroll. Switched from [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) [TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/) lack of reporting and integration to HRIS Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/) Reasons for choosing TRAXPayroll Solutions Integration to Bamboo Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VB Vince B. HR & Admin Ops Manager Food Production ### "TRAX Payroll " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 23, 2022 Great software, easy to use, perfect companion to BambooHR. Pros Integration with BambooHR and Time Tracking. Variety of reports available. Cons Faster feedback on tax filings and compliance. Switched from [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) Implemented BambooHR software and TRAX is the integrated supplier. Reasons for choosing TRAXPayroll Solutions Integration with BambooHR Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AF Amy F. Owner Human Resources ### "Good for Payroll" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 April 15, 2022 Customer service is friendly and available. Pros It's integration with Bamboo, even though it is not seamless. Cons It's integration with Bamboo - consistent glitches in the pulling data over. It could be the way it was initially set-up. It's not a super intuitive system. It took quite some time to figure out the steps and make sure nothing was missed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ER Erinne R. HR Director Non-Profit Organization Management ### "Easy to use and integrates well with Bamboo HR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 12, 2022 Has been a good experience. Pros Good reports. Easy to use and make changes. Integrates well with BambooHR, which is important. Cons Some of the charges to update or make corrections to things are expensive. Switched from [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Paycor was difficult to use and did not integrate with our HRIS Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TG Tameka G. HR Manager Computer Software ### "Constant Migraines, Poor Customer Support and inflated company fees" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 April 27, 2021 Please save yourself the headache, anxiety, and frustration of dealing with TRAX. The reps have little to no experience and cannot provide the full support that is needed when processing payroll. They do not know their system capabilities and provide info that is inaccurate and untrue that ultimately causes companies to misprocess, miss deadlines, and be charged upward $100's of dollars for minor faults. Pros N/A. Cons There is a fee for pretty much anything outside of a narrow 3-step process. Customer Support does not know what they are talking about when you escalate to a manager, either \[SENSITIVE CONTENT HIDDEN\] hung up directly in my face as the HR Manager. They have obscured deadlines and make false promises that they cannot keep. I have escalated to the manager however I can never get a manager to call me back. This is horrible and unethical the way they treat people. I waited on the phone for 34 mins to speak to a Tier 2 representative only to have the previous rep hang up in my face when she "supposedly" transferred the call. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jeff s. CFP Non-Profit Organization Management ### "Hopefully will get better after merger" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 August 28, 2020 Overall, our experience has been up and down. We like how the software intregrates with our software we use. Pros This software better fit our organizational size. A plus is our employees can control where their income can be deposited. Cons When we paid quarterly taxes, we ran into issues that they caused (sorted a spreadsheet incorrectly). It took several months and talking with upper management to get it figured out. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Adding a HR software. Reasons for choosing TRAXPayroll Solutions Because of the intrepration with our HR software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HK Han K. HR Automotive ### "Best Payroll Provider" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 17, 2018 Pros TRAX Payroll is the best payroll software that I have ever used - I do hope that BambooHR doesn't screw this one up. Love the team, customer support, helpfulness, etc. I have yet to experience any issues with them. It's very cost effective and it just works. Cons None - just hoping that this acquisition by BambooHR doesn't ruin what is already great. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Nolan W. VP Insurance ### "Excellent value and support for small and medium-sized businesses." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 14, 2018 We benefit from the simplicity of the software. The main outcome of this benefit would be time and money saved. It does exactly what we need it to do, without making things any more complicated than they need to be. Pros As a small team with 7 employees, our company was looking for a payroll solution that is easy to use, inexpensive, and backed by excellent support. We chose Trax for all these reasons, and because it syncs with our chosen benefit administration system, Ease Central. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/145237/TRAXPayroll-Solutions/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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