# Auvik Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Auvik Software - reviews, pricing plans, popular comparisons to other Network Troubleshooting products and more.

Source: https://www.capterra.com/p/145245/Auvik

---

# 

 Auvik Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Auvik

## What is Auvik?

Auvik helps you find and fix network issues fast. With 50+ pre-configured and customizable alerts, you'll be the first to know about anything unusual happening on the network, including where it's happening and which devices are affected. Its intuitive interface empowers your L1 and L2 techs to take on troubleshooting tasks usually reserved for L3s.

## What is Auvik used for?

[Network Monitoring](https://www.capterra.com/network-monitoring-software/)[Network Troubleshooting](https://www.capterra.com/network-troubleshooting-software/)[Managed Service Providers (MSP)](https://www.capterra.com/msp-software/)

Overall rating

Based on 99 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Starting price

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Auvik alternatives

Highest Rated

[4.7 (345)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (265)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

Starting price

$95.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (89)](https://www.capterra.com/p/172324/NetFlow-Analyzer/reviews/)

Starting price

$245.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.4 (129)](https://www.capterra.com/p/172325/ManageEngine-OpUtils/reviews/)

Starting price

$138.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/145245/Auvik/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

4.5 (26)

76.92% of 26 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Dashboard

4.5 (24)

79.17% of 24 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Real-Time Monitoring

4.7 (18)

83.33% of 18 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

Remote Monitoring & Management

4.4 (17)

82.35% of 17 reviewers that rated this feature as important or highly important

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Network Analysis

4.6 (14)

85.71% of 14 reviewers that rated this feature as important or highly important

Run tests on a network to find the root cause of network issues

Device Auto Discovery

4.5 (13)

84.62% of 13 reviewers that rated this feature as important or highly important

Automatically scan the network for devices and take pre-defined actions upon discovery

Auvik 64 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Create backups and provide methods to recover deleted/lost data

Measure the actual bandwidth available on a local network (LAN or WiFi)

Define network parameters and threshold settings to monitor network health and take necessary precautions

Track and monitor efficient handling of all changes/transitions

A way to visually represent data where different categories of items are marked with different colors

Configure existing workflows to meet your organization's needs

Identify component attributes like servers, hardware, software, and manage relationships across all services

Critical link between devices, network, and reliable delivery of IoT data.

Add customized logos and colors to align with company branding

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Track the management and flow of data throughout the organization

Graphical representation of data

Automatically scan the network for devices and take pre-defined actions upon discovery

Maintenance and upkeep of physical and/or virtual devices

Receive and/or send email notifications for urgent updates, requests, or other information

A chronological record of actions or occurrences within a network, software, or process

Intended to be used by managed service providers

Mapping model in which the network map is organized and visualized as a tree-like structure

Review data from past periods to reveal recurring tendencies

Track and manage inventory levels to maintain proper supply

Monitor the IP addresses of the incoming traffic

Identify and respond to unexpected problems or failures (ie. "negative events")

Managing inventories and tracking changes to hardware and software configurations

Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Mapping model based on the geographic location of users

Export a map or layout to share

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Run tests on a network to find the root cause of network issues

Network topology maps providing infrastructure visualization for devices, connections, configurations, etc.

Tracks and makes accessible data on the health of servers and other network components.

Monitor and manage resource utilization for network infrastructure

Creating a target map or mapping model that meets the needs and requirements of a user, network, or workflow

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Receive notification of issues as soon as they occur

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Access work applications remotely, for when working away from the office and/or traveling

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc.

Online portal through which end users can access the system, manage tasks, or obtain information

Dynamic maps that update whenever network changes are made

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Set and monitor service level agreements to ensure timely response and resolution

Internet standard protocol for collecting information about managed devices on a network

Set up connections to third-party platforms to improve business processes

Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings

Take actions to troubleshoot issues for networks, devices, etc.

Track the availability time for a designated network or website over a given period of time

Interact with data visualization elements, such as charts and graphs, to drill down into data

Collect and analyze traffic data about website visitors

Get Advice

We can help you find the software with the features you need.

Features

4.5 (99)

4.5

Based on 99 reviews

## Pricing

Value for money

4.4 (90)

### Starting price

Free trial  
available

[View all Pricing Plans](https://www.capterra.com/p/145245/Auvik/pricing/)

Value for money

4.4 (90)

4.4

Based on 90 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Rippling](https://www.capterra.com/p/172127/Rippling/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[

Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[

Cisco AnyConnect](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (92)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (92)

4.6

Based on 92 reviews

## User reviews

Overall rating

4.7

Based on 99 reviews

Filter by rating

5(71)

4(24)

3(4)

2(0)

1(0)

Mentioned topic

Sorted by most recent

PC

Philippe C.

IT Director

Information Technology and Services

### "Powerful and reliable network monitoring for MSPs"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

February 25, 2026

The overall experience is good once the product is well configured at a client, it also integrates well with Connectwise RMM

Pros

Auvik gives a quick overall view of the network. It's great for fast troubleshooting and insight. Also, the network device config backups can be a life-saver in critical situations.

Cons

We found that support can sometime be a little slow to respond when correcting bugs liked to the GUI.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Harrison K.

Help Desk Manager

Information Technology and Services

### "MSP NOC Resources Real Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 12, 2026

As a help desk manager/resource who has to work after hours NOC alerts just getting to the correct place in Auvik can be hard but the feature set is amazing. It has everything we need as a small company to make sure our customers stay online.

Pros

I like how Auvik can just find all network devices and suggest what they are/what they do before I tell it.

Cons

The complicated interface can be hard to learn when coming from another platform. It was complicated for me personally never using a platform quite like Auvik.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HK

Hemin K.

Network Engineer

Information Technology and Services

### "Auvik is amazing "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 12, 2026

best Monitoring tool I have ever used. We currently relaying on Auvik alerts as our main monitoring source, I have been using it for almost two years, but I will never think there will be better tool for same purpose.

Pros

Easy of managing devices, the user interface is cool as you can have visibility to your network in best way. Great monitoring system, alert management, great customer support, one of the best remote access tools I have ever used especially for MSPs, as it makes very easy to add/ manage different sites.

Cons

cli integration needs more improvement, the web interface for CLI doesn't support all required feature for network engineers

Switched from

[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)

Ease of use / Monitoring and alerting features / network mapping

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RN

Randy N.

VP Professional Services

Information Technology and Services

### "Easy to uset Network Monitoring and Management Platform for MSPs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 23, 2025

Pros

The user interface is intuitive making the learning curve quick to configure monitoring and alerting. Their front-end integrates via SAML, so security and identity can be managed easily. The support of multiple manufacturers for config backups is impressive.

Cons

As for cons, we haven't found anything so far that we can't do with the tool that we need to in support of our managed services.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RP

Russell P.

Biomedical Engineer II

Hospital & Health Care

### "“Powerful Network Monitoring with Great Visibility”"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 9, 2025

Overall, Auvik has given us visibility into our network that we didn’t have before. It’s helped reduce downtime, streamline troubleshooting, and improve security posture. Auvik has become an indispensable part of our daily IT operations. It saves time, reduces headaches, and gives peace of mind knowing the network is being actively monitored.

Pros

The intuitive interface makes it easy to quickly see the health of the entire network. The monitoring and alerting capabilities are excellent, and the remote access features save a ton of time troubleshooting without having to roll a truck. Reporting is clear and helps justify decisions with leadership. Customer support has been responsive and knowledgeable whenever I’ve needed them.

Cons

The learning curve can be a little steep at first, especially when digging into more advanced configuration and reporting. Some of the licensing tiers can feel expensive for smaller environments. I’d also like to see a bit more flexibility in customizing dashboards.

Switched from

[Network Performance Monitor](https://www.capterra.com/p/146805/Network-Performance-Monitor/)

[SolarWinds Network Configuration Manager](https://www.capterra.com/p/216635/SolarWinds-Network-Configuration-Monitor/)

SolarWinds continued to be too cumbersome and had problematic upkeep.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EP

Engels P.

Sr. Network Engineer

Information Technology and Services

### "Auvik for Everyone!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 21, 2025

Auvik simplifies the IT work cycle from monitoring, troubleshooting, to administration. It presents both high-level correlation and granular root causes in a single management plane. Allowing optimized decision making for both management and administrators.

Pros

The correlation between events, alerts, and granularity of reports. The customer support is top-tier and speaks to the commitment and understanding of the client-base.

Cons

Missing automation, and CVE patching. With the partner-level information about EOL/EOS devices, automation of remediation is the next-level frontier missing.

Switched from

[Network Performance Monitor](https://www.capterra.com/p/146805/Network-Performance-Monitor/)

Auvik is Next-Gen of Network Management Integration.

Alternatives considered

[Domotz](https://www.capterra.com/p/149665/Domotz-PRO/)

Reasons for choosing Auvik

Better integration, and tools over the other products.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Special Operations

Information Technology and Services

### "Auvik is a fantastic tool to have in your stack."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

July 28, 2025

Auvik is a fantastic tool to have in your stack. The software has saved me many hours of troubleshooting, configuration recovery, and looking up how to access a device (since anything CLI can be directly managed in the GUI). It is well worth the cost and effort whether you are an MSP/MSSP/TSP or managing your own network.

Pros

The pricing model, device discovery, and integrations are all top notch. This is a must have for network visibility.

Cons

There is quite a bit of setup to get everything configured correctly. It also is nowhere close to set it and forget it type tool. But then again, that would defeat the purpose of what you are trying to accomplish.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Network Engineer

Information Technology and Services

### "Great Network Monitoring tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 14, 2025

Overall, my experience with Auvik has been completely positive. It is a fantastic tool for network visibility and proactive monitoring. The user-friendly platform has provided us with real-time visibility to work faster through network issues. I have had some minor challenges with CLI parsing and credentials, but there are more positives than negatives to Auvik. Auvik has certainly changed the way we manage and maintain our clients' environments.

Pros

Auvik does a great job in the discovery and mapping of the network infrastructure. Site separation is one of the best features, as it easily allows for managing networks across sites. The automatic network subnet scanning feature is highly efficient, it identifies connected devices in a very timely manner while keeping the topology updated in real time. The network alerting and detailed insight into the network has been extremely helpful for preventative troubleshooting.

Cons

One of the concerns with Auvik is with the device credentials, more specifically SSH connections, as there are some CLI commands that do not translate well with Auvik, which leads to the occasional issue and has prevented the retrieval of configuration data.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EM

Eva M.

Analyst Helpdesk Level Two

Retail

### "Hibbett Retail Inc."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 2, 2025

clean, useful alerting channels, quick report exporting. clean, intuitive dashboards that make network monitoring straightforward. timely and actionable notifications, which help proactively address potential issues. customizable alert channels: email, SMS, or integration with other systems, enhances visibility, and ensures we're always on top of our network's health without hassle

Pros

ease of access, usability, flexibility. service now channel alerts auto resolve efficiently and can easily be set for multiple assignment groups based on API flow parameters

Cons

we had collector issues creating false flags related to a postmortem sent out Time posted Apr 17, 11:58 EDT Components affected Network Mgmt - us4.my.auvik.com

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GS

Greg S.

System Analyst

Education Management

### "Great tool for large network evironments"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 18, 2025

I'm extremely satisfied with Auvik, it is a very useful tool. I would highly recommend this product to other Technology evironments.

Pros

Alerting system on critical devices within the organization allowing our company to fix the issues prior to it become a major problem

Cons

Some of the network mapping bleeds into other networks thus not giving a correct picture of that network

Alternatives considered

[ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)

Reasons for choosing Auvik

Pricing was the key option but also the ability to have mutilple sites separated but still apart of the organization.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/145245/Auvik/reviews/)

Popular comparisons

[ManageEngine OpManager vs Auvik](https://www.capterra.com/compare/145245-251336/Auvik-vs-ManageEngine-OpManager)[PRTG vs Auvik](https://www.capterra.com/compare/21581-145245/PRTG-Network-Monitor-vs-Auvik)

[Domotz vs Auvik](https://www.capterra.com/compare/145245-149665/Auvik-vs-Domotz-PRO)[LogicMonitor vs Auvik](https://www.capterra.com/compare/113371-145245/LogicMonitor-vs-Auvik) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)