# Auvik Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Auvik the right Managed Service Providers (MSP) solution for you? Explore 101 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145245/Auvik/reviews --- Auvik 4.7 (101) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Reviews of Auvik Ease of use 4.4 Customer Service 4.6 ## Pros and Cons in Reviews Harrison K Help Desk ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “I like how Auvik can just find all network devices and suggest what they are/what they do before I tell it.“ January 12, 2026 HK Hemin K Network EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “One of the concerns with Auvik is with the device credentials, more specifically SSH connections, as there are some CLI commands that do not translate well with Auvik, which leads to the occasional issue and has prevented the retrieval of configuration data.“ July 14, 2025 LG Lydia G Centralized Services EngineerInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “I love the topography map and its export abilities! And I very much love the resource library and training tools available, as well as the Idea Portal!“ May 6, 2025 HK Hemin K Network EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “cli integration needs more improvement, the web interface for CLI doesn't support all required feature for network engineers“ January 12, 2026 HK Hemin K Network EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “The network alerting and detailed insight into the network has been extremely helpful for preventative troubleshooting.“ July 14, 2025 Jordan D Special OperationsInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years. “It also is nowhere close to set it and forget it type tool. But then again, that would defeat the purpose of what you are trying to accomplish.“ July 28, 2025 TD Tanmay D Systems AnalystInformation Technology and Services, 201 - 500 employeesUsed the software for: 1-2 years. “Auvik is an excellent cloud-based network monitoring tool that provides real-time visibility into network performance.“ February 5, 2025 LK Lorenzo K Security Project EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “UI can be intimidating for new users, and lacks customization.“ March 19, 2025 ## Showing most helpful reviews Showing 1-25 of 101 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Hemin K. Network Engineer Information Technology and Services Used the software for: 1-2 years ### "Auvik is amazing " January 12, 2026 5.0 best Monitoring tool I have ever used. We currently relaying on Auvik alerts as our main monitoring source, I have been using it for almost two years, but I will never think there will be better tool for same purpose. Pros Easy of managing devices, the user interface is cool as you can have visibility to your network in best way. Great monitoring system, alert management, great customer support, one of the best remote access tools I have ever used especially for MSPs, as it makes very easy to add/ manage different sites. Cons cli integration needs more improvement, the web interface for CLI doesn't support all required feature for network engineers Switched from [Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/) Ease of use / Monitoring and alerting features / network mapping Review Source TG Thanya G. Technology Support Associate III Information Technology and Services Used the software for: 2+ years ### "Auvik rocks!" April 23, 2026 5.0 Auvik has been reliable, intuitive, and powerful tool, great visibility and automation. I’ll continue recommending it to clients and MSPs. Simply love it Pros I like how easy it's to set up, there's a training portal and Knowledge Base for any doubts or concerns that I have. Easy to deploy and easy to manage, support is very responsive, alerts can be customized or leave as default, how granular permission works and all the integrations it has. Cons There's no way to keep historic data of network devices, if a device goes offline there's no way to track where it was connected to and makes it harder to troubleshoot. Alternatives considered [runZero](https://www.capterra.com/p/201787/runZero/) Reason for choosing Auvik Because of monitoring and enabling of alerts Switched from [Network Detective Pro](https://www.capterra.com/p/194232/Network-Detective/) No visibility over network devices and inventory as needed. Review Source Harrison K. Help Desk Manager Information Technology and Services Used the software for: 6-12 months ### "MSP NOC Resources Real Review" January 12, 2026 3.0 As a help desk manager/resource who has to work after hours NOC alerts just getting to the correct place in Auvik can be hard but the feature set is amazing. It has everything we need as a small company to make sure our customers stay online. Pros I like how Auvik can just find all network devices and suggest what they are/what they do before I tell it. Cons The complicated interface can be hard to learn when coming from another platform. It was complicated for me personally never using a platform quite like Auvik. Review Source EP Engels P. Sr. Network Engineer Information Technology and Services Used the software for: 1-2 years ### "Auvik for Everyone!" August 21, 2025 4.0 Auvik simplifies the IT work cycle from monitoring, troubleshooting, to administration. It presents both high-level correlation and granular root causes in a single management plane. Allowing optimized decision making for both management and administrators. Pros The correlation between events, alerts, and granularity of reports. The customer support is top-tier and speaks to the commitment and understanding of the client-base. Cons Missing automation, and CVE patching. With the partner-level information about EOL/EOS devices, automation of remediation is the next-level frontier missing. Alternatives considered [Domotz](https://www.capterra.com/p/149665/Domotz-PRO/) Reason for choosing Auvik Better integration, and tools over the other products. Switched from [Network Performance Monitor](https://www.capterra.com/p/146805/Network-Performance-Monitor/) Auvik is Next-Gen of Network Management Integration. Review Source RP Russell P. Biomedical Engineer II Hospital & Health Care Used the software for: Less than 6 months ### "“Powerful Network Monitoring with Great Visibility”" September 9, 2025 5.0 Overall, Auvik has given us visibility into our network that we didn’t have before. It’s helped reduce downtime, streamline troubleshooting, and improve security posture. Auvik has become an indispensable part of our daily IT operations. It saves time, reduces headaches, and gives peace of mind knowing the network is being actively monitored. Pros The intuitive interface makes it easy to quickly see the health of the entire network. The monitoring and alerting capabilities are excellent, and the remote access features save a ton of time troubleshooting without having to roll a truck. Reporting is clear and helps justify decisions with leadership. Customer support has been responsive and knowledgeable whenever I’ve needed them. Cons The learning curve can be a little steep at first, especially when digging into more advanced configuration and reporting. Some of the licensing tiers can feel expensive for smaller environments. I’d also like to see a bit more flexibility in customizing dashboards. Switched from [Network Performance Monitor](https://www.capterra.com/p/146805/Network-Performance-Monitor/)[SolarWinds Network Configuration Manager](https://www.capterra.com/p/216635/SolarWinds-Network-Configuration-Monitor/) SolarWinds continued to be too cumbersome and had problematic upkeep. Review Source JH Josh H. Sr Systems Computer Software Used the software for: Less than 6 months ### "Auvik: The best & easiest choice! " June 2, 2025 5.0 Their support, and onboarding was wonderful. They answered all of my questions, helped us through understanding all of our logs and where to configure our devices. Auvik made it delightful to integrate into our infrastructure. I will continue using their product in the future and am now a massive advocate for it. Pros Our low headcount for our team makes it so that we can be spread thin from our projects and constant end user needs. We needed a monitoring solution that was something we could stand up quickly and that had all the features needed to troubleshoot quickly through our network. Standing it up so quickly while having the depth we needed was our absolute favorite! Cons I thought the actual dashboards to be able to display on our TV's was lacking. However, this is a feature they are currently and actively working on and so I feel this is just a temporary con, and know it will get incredibly better on this! Alternatives considered [Network Performance Monitor](https://www.capterra.com/p/146805/Network-Performance-Monitor/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing Auvik Ease of network specific monitoring. While the others were noteworthy, NinjaOne didn't have networking as their primary focus. So networ monitoring felt like an after-thought. Solarwinds was cheaper, but would have taken so much longer to stand up and refine. Review Source PE Pete E. Head of IT Services Education Management Used the software for: 2+ years ### "Easy to use network monitoring system" February 21, 2025 5.0 After using Auvik for a couple of years, I find it to be really useful for alerts which are easily customised and paused. We have scheduled a pause for some of or APs going offline over night when we have scheduled them to power down via the switch. Pros It is incredibly simple to use and quick to navigate around. Cons Trying to locate where a data spike is originating from is tricky. Switched from [LogicMonitor](https://www.capterra.com/p/113371/LogicMonitor/) LogicMonitor was too complex to be able to set up custom reports and dashboards. It was also getting very expensive. Review Source DB David B. Network Engineer Information Technology and Services Used the software for: 6-12 months ### "Auvik from a Network Engineers perspective. " February 19, 2025 5.0 Overall, I am very pleased and happy with Auvik. I get those adds for Auvik saying sign up for a webinar and get a free Ubiquiti Switch and think dang, I wish I could sign up for that again! I never got a cool toy to play with, just a really helpful tool. In all seriousness If you are shopping for a tool that will assist your Team with managing, Alerting, and creating a Standard tool for troubleshooting then Auvik is hands down a solid product I respect and would recommend. Auvik and 1Password are really the only two companies I even care enough to write a review for if that says anything at all. Pros One of the Biggest Pros for me is that Auvik is a tool that's simple yet powerful and is very easy to get going. It's not like other tools where you need to go through a month of training to understand it. As a MSP Network Engineer Auvik has helped me gain a better insight to my environments. Its lightweight deployment and has plenty of awesome features like the remote access tool which I love. Cons It has its issues especially when it comes to the customization of Alerting. That being said there is good news, Auvik recently launched Alerting 2.0 which allows much more customization. Hopefully they will release the predefined alerts in 2.0 versioning. Support has been easy to work with and while some times they are not always the most prompt they do remember to follow up as well as notify you. Alternatives considered [MSP Manager](https://www.capterra.com/p/242257/MSP-Manager/) Reason for choosing Auvik Auvik is the better product and integrates more efficiently with our rmm. Review Source MS Mark S. Technology Coordinator Education Management Used the software for: 6-12 months ### "Auvik is amazing!" March 17, 2025 5.0 Overwhelmingly positive! Besides the amazing product and services, the staff is amazing. I can honestly say that I've never dealt with a nicer customer service team. And even above that was the sales/onboarding team. Just a great experience. Pros Auvik's dashboard is an immensely helpful space to get a quick status of my network. My favorite feature is the built-in remote access to my printers and switches. Of course the best overall feature is the timely and highly customizable alert setup. Cons I wouldn't say this is a con so much, but for me, the network map export options are a little limited. I prefer to work with native Window apps for security reasons, but I had to link up with Lucid to get a good and useable view of my map. This could likely be an issue with my understanding of the process though. Alternatives considered [SolarWinds Network Configuration Manager](https://www.capterra.com/p/216635/SolarWinds-Network-Configuration-Monitor/) Reason for choosing Auvik Pricing initially. Auvik has pricing for K-12 that couldn't be beat. Also, they had negotiable terms for the trial and payment windows to match our grant funding. Review Source GS Greg S. System Analyst Education Management Used the software for: 1-2 years ### "Great tool for large network evironments" June 18, 2025 5.0 I'm extremely satisfied with Auvik, it is a very useful tool. I would highly recommend this product to other Technology evironments. Pros Alerting system on critical devices within the organization allowing our company to fix the issues prior to it become a major problem Cons Some of the network mapping bleeds into other networks thus not giving a correct picture of that network Alternatives considered [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) Reason for choosing Auvik Pricing was the key option but also the ability to have mutilple sites separated but still apart of the organization. Review Source IB Ian B. Prevent Manager Information Technology and Services Used the software for: 2+ years ### "Auvik helps us Sleep at night!!" February 22, 2025 4.0 I have an overall positive experience using Auvik and working with their support to resolve monitoring issues. Pros Auvik has solved a lot of monitoring issues that we were trying to centralize for a while before we started using. It allows us to rely on a product that monitors different aspects of an organization. Cons Auvik has a hard time logging into devices at times and setting up Smtp to have devices talk to auvik. False alerts with the auvik collector create noise. Review Source JW Josh W. IT Professional Information Technology and Services Used the software for: 1-2 years ### "Great product" March 31, 2025 5.0 Wonderful product, wonderful support team, and easy to use. Pros The map and document export for switches - saves tons of time for documentation. Cons Sometimes it gets devices wrong although it is mostly correct. Review Source VR Verified Reviewer Systems Engineer Information Technology and Services Used the software for: 2+ years ### "High quality service that helps me do my job faster" November 29, 2024 4.0 High quality website and interface. Helps me do my job faster. Pros High quality website and interface. Helps me do my job faster. Cons Need to provide credentials to various devices but that is normal from any similar service. Review Source MS Manon S. Associate software engineer Computer Software Used the software for: 6-12 months ### "Streamlined Network Management" July 7, 2024 5.0 Pros It automatically mapped out our entire network, saving me hours of manual work. Cons It took me a while to configure all the network devices correctly. Review Source JM Jorge M. Operations Director Information Technology and Services Used the software for: 6-12 months ### "Auvik has enabled us to do a complete transformation of our network monitoring and management" August 4, 2020 5.0 Most of the time we've received an excelent support on both commercial and technical sides. At the very beginning it surprised us how the people at Auvik were 100% reluctant to enable a proof of concept for a customer. Now we got used to this not being an option as we have with other vendors. Technically, Auvik has enabled us to transform a lot of our network and IT operations processes, we are more efficient and effective, both on the management and on incident response. So, even if we don't get the best licensing model, the product is worth the price. Right now we are deploying the API to automate some processes, which will increase even more the value we are getting from Auvik. Pros Auvik's multi-tenancy, the deployment model using local collectors, Auvik's API, and the way Auvik discovers networks and then shows the network diagram. Cons Being forced to get advanced traffic insight licensing for all the devices on a tenant, when it makes sense to get it only for some of them. Also, being forced to a 40 nodes with basic licensing. It would've been a lot better for us to get only 30 and maybe 15 advanced licensing add-ons. Also, having to pay licensing for customer proofs of concept. We would like to have independent roles for network, security and server managers. Reason for choosing Auvik We never consider another option. We chose Auvik as a complement not as a replacement. Review Source Matt B. Director of Technical Services Information Technology and Services Used the software for: 6-12 months ### "Easy to configure network monitoring. Starts gathering data within minutes!" May 15, 2018 5.0 early identification of network changes and potential configuration issues. Pros Good basic info right out of the gate. With some additional credentials and network device configuration, you can get even more data and even back up switch and firewall configs automatically. Worth every penny at the clients where it is deployed. Cons Can be difficult to remove devices once they are in discovered. sometimes get alerts for devices the service has deemed as critical when they really are just end-user equipment. just takes some additional tweaking to clear those up. it's just expensive enough that i have to be somewhat selective about where i deploy it. Review Source PA Pruteanu A. Freelancer Computer Software Used the software for: 6-12 months ### "Network Monitoring: A Game-Changer" February 4, 2022 5.0 In our atmosphere, Auvik has been a game-changer. We can now see all of our connections, traffic, and configuration in one place. We can now see what or who is creating the traffic when someone reports "the network is slow." It even alerted our team to a network loop that we weren't aware of on a handful of occasions. So far, I'm really enjoying it! Pros Adding a scanner is a straightforward process that may be completed silently using the CLI. This makes RMM deployment a breeze. Furthermore, unlike some other vendors' products, the scanner is quite light and only scans the subnets and devices you give it permission to (even if it believes there's another device it could get to). Updates in real time Network metrics on a central gateway are rather simple to set up and use. Cons Unless you're following specific stories/use cases, navigating the UI is challenging. Furthermore, data exporting can be a pain. The WMI login mechanism is especially odd in that it appears to remove valid logins from the list anytime a computer shuts down, making it difficult to tell how many there are. Additional documentation would be beneficial. More competitive pricing is possible. It isn't compatible with all network devices. Review Source Adam P. Owner Used the software for: 1-2 years ### "Owner" May 17, 2018 5.0 Pros The graphical representation of the network is definitely the best part. However, the alerting and management of the devices is also fantastic. Cons The speed of the web interface is frustrating at times and trend reporting is missing completely. Review Source Chad O. Systems Engineer Computer Networking Used the software for: 6-12 months ### "Great Software" November 21, 2017 5.0 Pros Monitors and alerts work great with callback to Autotask PSA. Drill down into the port level is excellent. It backs up your configurations and monitors changes. Cons Can be annoying out of the box. You need to spend the time to customize the alerts to not tell you a printer is out of paper. Review Source RP Rusty P. Sr Engineer Information Technology and Services Used the software for: Less than 6 months ### "Auvik is a good product because it is backed by good people. " January 4, 2018 5.0 monitoring of customer networks Pros \- Easy to setup (the data collector service can run on any windows machine) - Web based client (nothing to install; does not require java) - Support is just a chat away (they answer pretty quickly) - Nice people! - NetFlow support (requires separate license, per device) - Support for 2-factor authentication - Multi-tenancy works well - It backs up copies of router configs automatically - The ability to compare 2 configs to see what changed is awesome - They support the Meraki Cloud devices - You can exclude IP ranges from scanning - You can give customers read-only access to console Cons \- NetFlow is locked down by public IP address; to send all NetFlow data from a single public IP you have to build a Linux VM that acts as a proxy for all NetFlow data - NetFlow support for some devices (Cisco ASA) requires a Linux VM for each device (yes, that is a separate Linux VM for each ASA; not a problem if you only have one). - the license for NetFlow on the Linux VMs is only good for six months and there is no alerting or auto-renewal (it will just stop collecting data and it may be awhile before anyone notices) Review Source RL Ross L. Used the software for: ### "Auvik: Good Not Great" March 15, 2017 4.0 Auvik is a good product with a fantastic premise, when you start to realize the full capabilities you begin to understand how it could best be utilized. Working with Auvik feels like I'm working with Next Generation technology, that just isn't mature yet. While the product is great, it still feels like it is in it's infancy, it does a fantastic job of hooking right into SNMP data that you set but there are some major downfalls that inhibit us from using it on a larger scale. The need for new features are identified quickly but implemented slowly. We've been working with Auvik for around 6 months and they still have not added; 2FA administration capabilities (cannot remove my own users devices from their accounts), Vanity URLs for site logins, RBAC (Role Based Access Control) for users and groups (no groups available at all currently, lack of multiple sets of credentials (would like different privilege level SSH logins to my devices based on group membership etc). In my eyes those features list above are must-haves before I would rank Auvik as an excellent tool, in a larger environment it's just too cumbersome to manage everything individually. Negative aspects aside Auvik blows other utilities out of the water that I've utilized. The ability to SSH into a network device from anywhere over browser is extremely convenient but the true value in my eyes comes from the configuration backups and line differentials to see what has changed. All that being said, I would still opt to include Auvik into any network I expect to manage, but so far the comments above are what keep me from pushing it everywhere, I would simply spend too much time managing the users and permissions. Review Source JM Jason M. Services Manager Information Technology and Services Used the software for: 6-12 months ### "Amazing tool that pays for itself" May 10, 2018 5.0 Makes it much easier to identify devices, can search by MAC address, IP, manufacturer, device type, etc. Shows how all the devices connect together through a nice visual mapping of the network. We often go to Auvik for a variety of issues and to find information. One time we had an issue with a SonicWALL and we exported the config from Auvik, factory reset the SonicWALL, and imported the config with no problems. Pros Amazing feature set, easy to use (for users), low overhead on collector, great search options, some firewall image backups, embedded web and terminal interface for devices, nice multi-tenant environment, great visual mapping Cons Portal is a bit slow to load, no native Hyper-V collector, a little complicated for learning how to administer, unable to embed or download visual map Review Source VR Verified Reviewer Senior Solutions Consultant Used the software for: 6-12 months ### "Auvik has been great and easy to demo for customers" May 17, 2018 4.0 Pros The GUI is great, and I really appreciate all the errors and misconfigurations Auvik can detect on first deployment. Setup is simple, and the live chat with support has been outstanding. Cons Some web based devices are not easily manageble (pages will not load) via Auvik. I think latency between sites would be an easy value add on. Review Source EF Eve F. System Analyst Consumer Services Used the software for: 1-2 years ### "Brilliant and has been super easy to use &very handy for trouble shooting clients that are offsite" January 4, 2018 5.0 I can see the whole network for remote clients and if there is an issue we save a lot of time on pinpointing the issue Pros The ease of use and the fact that I can see the whole network and trouble shooting is so much easier now. It doesn't take long to learn and anyone can set it up and configure. Cons I can't think of anything, maybe just that sometimes it times out during sign it but it might be not auvik issue Review Source CD Chad D. Network Engineer Computer Networking Used the software for: 1-2 years ### "Auvik is a great tool and has been a huge asset to us." January 4, 2018 5.0 Time and Savings. Pros Its user friendly and speeds up troubleshooting 10 fold for us. The network maps are very detailed and its nice to launch a remote session out of Auvik. Cons I would like to see an expanded KB section to help train other employees. By adding this it would be easier to ramp up and get all the employees engaged. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.