--- title: "Auvik Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Auvik Software - reviews, pricing plans, popular comparisons to other Network Troubleshooting products and more." source_url: "https://www.capterra.com/p/145245/Auvik/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Auvik Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Auvik ## What is Auvik? Auvik helps you find and fix network issues fast. With 50+ pre-configured and customizable alerts, you'll be the first to know about anything unusual happening on the network, including where it's happening and which devices are affected. Its intuitive interface empowers your L1 and L2 techs to take on troubleshooting tasks usually reserved for L3s. ## What is Auvik used for? [Network Monitoring](https://www.capterra.com/network-monitoring-software/)[Managed Service Providers (MSP)](https://www.capterra.com/msp-software/)[Network Troubleshooting](https://www.capterra.com/network-troubleshooting-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 106 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... - IT Management / 2026 - Managed Service Providers (MSP) / 2026 - Network Monitoring / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - IT Ticketing Systems / 2026 - IT Management / 2025 - Managed Service Providers (MSP) / 2025 - Network Monitoring / 2025 - Remote Monitoring and Management / 2025 - Server Monitoring / 2025 Do you work for Auvik?[Manage this product listing](https://www.g2.com/products/auvik-networks/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Auvik 4.6 (106) VS. [4.7 (396)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting Price Contact vendor Starting Price $10 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (106) Ease Of Use 4.6 (338) Value For Money 4.4 (97) Value For Money 4.5 (314) Customer Service 4.5 (99) Customer Service 4.5 (332) ## Auvik alternatives [4.4 (130)](https://www.capterra.com/p/172325/ManageEngine-OpUtils/reviews/) Starting price $138.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Starting price $1.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (75)](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/145245/Auvik/alternatives/) ## FAQs about Auvik Overview ### What problems does Auvik solve? Auvik solves reactive network management, incomplete device documentation, and slow outage diagnosis by automatically discovering devices, mapping connections and switch ports, monitoring performance, and sending configurable alerts. Configuration backups and change tracking help restore network equipment after failures. MSPs, NOC teams, network administrators, and lean IT departments benefit most. Answer based on 91 reviews Overview ### Which roles and teams benefit most from Auvik? Auvik is most used by network engineers, systems engineers, and infrastructure administrators who monitor network health, map devices, manage configurations, and investigate outages. Technical service leaders and solutions teams use it to coordinate client support and maintain service visibility, while technology directors and executives review network status, capacity, and operational risks. Answer based on 104 reviews Overview ### What company size and industries is Auvik built for? Auvik is built for small-business IT teams, representing 72% of reviewers, especially Information Technology and Services organizations at 59%. It automates and simplifies network management to help teams manage capacity and reduce network risk. It also serves midsize businesses (21%) and enterprises (8%), including Computer Networking (8%) and Education Management (6%). Answer based on 106 reviews Features and Usability ### What are the key features of Auvik? Auvik includes core network monitoring with real-time alerts, automated device discovery, and topology-based network mapping. Reviewers also frequently discuss configuration backups with change tracking, remote access for network devices, and PSA ticketing integrations. These features support multi-site device management, troubleshooting, and visibility into network performance. Answer based on 59 reviews Integrations ### Which third-party tools and platforms does Auvik integrate with? Auvik connects natively to over 40 integrations, including Addigy, AlertOps, Aruba Central, Autotask PSA, BrightGauge, Cisco AnyConnect, Cisco Meraki, CloudBlue, CloudRadial, ConnectWise Automate, ConnectWise PSA, ConnectWise RMM, Datto RMM, Dialpad, Dropbox Backup, Freshdesk, Google Workspace, HaloPSA, and Hudu. Answer based on 9 reviews Getting Started and Support ### How easy is it to onboard and train a team on Auvik? Auvik offers live online training, webinars, documentation, and videos to support team onboarding. Reviewers report that experienced network staff can often deploy, configure, and troubleshoot with little delay, while junior technicians and new admins need more time to understand installation, command-line steps, collectors, sites, device tiers, and the interface's many configuration options. Answer based on 10 reviews Getting Started and Support ### What customer support options does Auvik offer, and how do users rate the experience? Auvik offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as responsive, knowledgeable, friendly, and helpful during onboarding and technical questions. Some report canned or unhelpful responses, and complex cases may take longer to resolve, with experiences varying by representative. Answer based on 28 reviews Security ### How does Auvik handle data security and access control? Auvik uses SAML integration, two-factor authentication, granular permissions, and read-only console access to manage identity and access. Its scanner can be limited to approved subnets and excluded IP ranges, while automatic configuration backups and comparisons track device changes. Some reviewers report limited RBAC, group controls, 2FA device administration, and cross-tenant credential management. Answer based on 12 reviews Alerting ### How well does Auvik handle network alerts? Auvik provides timely, customizable network alerts that help IT teams identify issues before they disrupt users. MSPs value its alert filtering, integrations, and options to pause expected outages, though some teams report false positives or noisy email notifications until they spend time tuning alert rules for each environment. Answer based on 37 reviews ## Features AI summary Based on 250 Network Troubleshooting reviews Capterra data shows that buyers of network troubleshooting software rank the following features as their top priorities: - **Alerts/Escalation** (**50%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**67%**) - **Remote Monitoring & Management** (**63%**) Auvik supports all three of the features reviewers consider most important: **Alerts/Escalation**, **Real-Time Monitoring**, and **Remote Monitoring & Management**. Together, these capabilities help businesses detect issues quickly, keep constant visibility into network health, and manage devices without being on site, allowing teams to respond faster and maintain more reliable network performance. Real-Time Monitoring 4.7 (20) 85.00% of 20 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Remote Monitoring & Management 4.5 (21) 85.71% of 21 reviewers that rated this feature as important or highly important Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Server Monitoring 4.6 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Real-Time Notifications 4.0 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Alerts/Notifications 4.6 (30) 80.00% of 30 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Dashboard 4.4 (28) 82.14% of 28 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Auvik 64 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Bandwidth Monitoring: Measure the actual bandwidth available on a local network (LAN or WiFi) - Baseline Manager: Define network parameters and threshold settings to monitor network health and take necessary precautions - Change Management: Track and monitor efficient handling of all changes/transitions - Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors - Configurable Workflow: Configure existing workflows to meet your organization's needs - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Connectivity Management: Critical link between devices, network, and reliable delivery of IoT data. - Customizable Branding: Add customized logos and colors to align with company branding - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Mapping: Track the management and flow of data throughout the organization - Data Visualization: Graphical representation of data - Device Auto Discovery: Automatically scan the network for devices and take pre-defined actions upon discovery - Device Management: Maintenance and upkeep of physical and/or virtual devices - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Event Logs: A chronological record of actions or occurrences within a network, software, or process - For MSPs: Intended to be used by managed service providers - Hierarchical Mapping: Mapping model in which the network map is organized and visualized as a tree-like structure - Historical Trend Analysis: Review data from past periods to reveal recurring tendencies - Inventory Management: Track and manage inventory levels to maintain proper supply - IP Address Monitoring: Monitor the IP addresses of the incoming traffic - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - IT Asset Management: Managing inventories and tracking changes to hardware and software configurations - IT Reporting: Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Location-Based Mapping: Mapping model based on the geographic location of users - Map Exporting: Export a map or layout to share - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Network Analysis: Run tests on a network to find the root cause of network issues - Network Mapping: Network topology maps providing infrastructure visualization for devices, connections, configurations, etc. - Network Monitoring: Tracks and makes accessible data on the health of servers and other network components. - Network Resource Management: Monitor and manage resource utilization for network infrastructure - On-Demand Mapping: Creating a target map or mapping model that meets the needs and requirements of a user, network, or workflow - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search: Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc. - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Self-Updating Maps: Dynamic maps that update whenever network changes are made - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Simple Network Management Protocol (SNMP): Internet standard protocol for collecting information about managed devices on a network - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threshold Alerts: Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings - Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc. - Uptime Reporting: Track the availability time for a designated network or website over a given period of time - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Web Traffic Reporting: Collect and analyze traffic data about website visitors --- Get Advice We can help you find the software with the features you need. Features 4.5 (106) 4.5 Based on 106 reviews ## Pricing Value for money 4.4 (97) ### Starting price Free trial available [View all Pricing Plans](https://www.capterra.com/p/145245/Auvik/pricing/) Value for money 4.4 (97) 4.4 Based on 97 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Rippling](https://www.capterra.com/p/172127/Rippling/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Cisco AnyConnect](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (99) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (99) 4.5 Based on 99 reviews ## User reviews Overall rating 4.6 Based on 106 reviews Filter by rating 5(74) 4(27) 3(4) 2(0) 1(1) Mentioned topic Sorted by most recent JS Jon S. CEO Information Technology and Services ### "Goodbye Auvik. You're too big for your own good." 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 October 6, 2026 With that said, the issue is that they have continued to increase the price at rates above market norms without showing substantial growth in the product or support levels. Integrations are OK, but not as broad as some of the younger players. And all the newer integrations or features that they are working on are all at the top tier. So the lower tier users still get the increases, but not much to show for it. After 7+ years and almost $1,000/mo with them, there is little recognition or reason to stay. I think they may have scaled beyond the smaller MSPs. Pros The functionality and broad support for various brands. We started out really enjoying the product for its config backups, mapping, and remote management. Cons The UI improvements have been stagnant and when there is a map problem, there is often no way to fix them without contacting support.... and that is questionable. Alternatives considered [Domotz](https://www.capterra.com/p/149665/Domotz-PRO/) Reasons for choosing Auvik More robust product at the time (7+ years ago) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PC Philippe C. IT Director Information Technology and Services ### "A very useful network mapping and alerting system" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 19, 2026 Pros Auvik makes it easy to see get an immediate overview of your network health while allowing you to dig deeper when needed. The alerting options are very detailed and the device configuration features can be a life saver. Cons The initial configuration part can take a lot of time using snmp and custom OIDs specially when dealing with several hundred clients. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DL Drew L. SR SYS Admin Consumer Goods ### "Want to Discover Devices? Let's Go!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 August 5, 2026 Having used Auvik in previous network management setups, it proved to be one of the smoothest tools to get up and running. The learning curve is gentle compared to older enterprise options, which makes team collaboration and handoffs much easier. Aside from the higher price tag on larger device counts, the time saved on network troubleshooting and config backups made it a solid asset. Pros The automated network discovery and live topology mapping are easily the best features. As soon as you deploy a collector, it maps out the whole network, which saves huge amounts of manual documentation time. Automatic configuration backups for switches, firewalls, and routers give you great peace of mind. The alerting system is fast, making it easy for team members to jump in and pinpoint hardware bottlenecks or offline access points right away. There is a slight learning curve - but it's absolutely worth it in terms of network security. Patching and bug fixes are released regularly Cons Pricing is based on billable devices, so the subscription cost can stack up fast as your infrastructure grows. The default notification settings can also be pretty noisy right out of the box. You definitely have to spend a bit of time early on tweaking the thresholds so your inbox does not get flooded with low priority alerts. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Charles S. Network Administrator Construction ### "Constantly growing and top-notch alerting" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 June 1, 2026 Really well. Just when we think a feature is not there and we can't do a certain process, it is there in the next update. Continuously growing and adding which makes us feel like we are getting a full money's worth and some. Pros Monitoring and alerting. Recently deployed alerting on our critical servers and network gear. Integrated easily with ServiceNow and we can be more proactive on real time issues Cons Sometimes the support can be unhelpful. However, communication and friendliness is always there. Just sometimes it is playing roulette to get a good or bad support person. Switched from [Network Performance Monitor](https://www.capterra.com/p/146805/Network-Performance-Monitor/) I was not apart of that decision when we switched Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Afendi N. Sales Director Computer Networking ### "Auvik Transformed How We Manage Client Networks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 13, 2026 Overall, Auvik has meaningfully improved how we deliver network management services to our clients across Malaysia. Before Auvik, network visibility was largely reactive — we were often the last to know about issues. Now we operate proactively, catching problems like interface flaps, config drift, and abnormal traffic patterns before clients even notice. The platform has helped us standardise our NOC processes across all customer sites, regardless of the complexity of the environment. It is not the cheapest tool in the MSP stack, and we do have to be selective about which customer tiers we include it in to keep pricing competitive locally. That said, the time savings in troubleshooting, the reduction in after-hours emergency calls, and the professionalism it adds to our service delivery make it a net positive investment. We would recommend it to any MSP serious about elevating their network management practice, with the caveat that you need to price your packages carefully to absorb the per-device cost model. Pros Auvik's automated network discovery and real-time topology mapping is genuinely impressive — it saves our team hours of manual documentation every time we onboard a new client. The moment the collector is deployed, we get a live, accurate map of the entire network including switches, routers, firewalls, and even unmanaged devices. The multi-tenant dashboard is a huge win for MSP operations, letting us monitor all customer networks from a single pane of glass without constantly switching contexts. Traffic analysis (TrafficInsights) has been invaluable for troubleshooting bandwidth complaints, and the automated config backups for network devices give us peace of mind and audit-ready documentation. Alert quality is also better than most competitors — fewer false positives means our technicians actually pay attention when something fires. Cons Pricing is the biggest pain point — it is billed per managed device, which can add up quickly when managing large or dense networks, making it harder to maintain healthy margins for smaller SMB clients in Malaysia where customers are more price-sensitive. The onboarding learning curve is steeper than expected for junior technicians; the UI looks clean but the underlying concepts around collectors, sites, and device tiers take time to grasp. Reporting is functional but lacks the polish and flexibility we need for professional customer-facing reports — exporting and customising report templates feels limited compared to the rest of the platform. Integration options, while growing, could be deeper particularly around PSA ticketing workflows with tools more commonly used in the Asian market. Switched from [Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/) It is not user friendly and a hassle to setup. Alternatives considered [Network Performance Monitor](https://www.capterra.com/p/146805/Network-Performance-Monitor/) Reasons for choosing Auvik The live network map. Ease of use. Cloud based. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JL Jason L. Managing Partner Information Technology and Services ### "Great product, that allows us to remotely manage network devices. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 2, 2026 We have been very impressed with Auvik as a product and a company. As long as we manage legacy devices we will continue to use Auvik. Pros Auvik works great to manage and troubleshoot our customers remote network devices. We use the config backup features and remote connectivity modules daily. Cons The product is pricey for managing network devices. And these days more vendors are providing their own cloud management solutions. So the usefulness of Auvik is getting less every year. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TG Thanya G. Technology Support Associate III Information Technology and Services ### "Auvik rocks!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2026 Auvik has been reliable, intuitive, and powerful tool, great visibility and automation. I’ll continue recommending it to clients and MSPs. Simply love it Pros I like how easy it's to set up, there's a training portal and Knowledge Base for any doubts or concerns that I have. Easy to deploy and easy to manage, support is very responsive, alerts can be customized or leave as default, how granular permission works and all the integrations it has. Cons There's no way to keep historic data of network devices, if a device goes offline there's no way to track where it was connected to and makes it harder to troubleshoot. Switched from [Network Detective Pro](https://www.capterra.com/p/194232/Network-Detective/) No visibility over network devices and inventory as needed. Alternatives considered [runZero](https://www.capterra.com/p/201787/runZero/) Reasons for choosing Auvik Because of monitoring and enabling of alerts Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PC Philippe C. IT Director Information Technology and Services ### "Powerful and reliable network monitoring for MSPs" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 February 25, 2026 The overall experience is good once the product is well configured at a client, it also integrates well with Connectwise RMM Pros Auvik gives a quick overall view of the network. It's great for fast troubleshooting and insight. Also, the network device config backups can be a life-saver in critical situations. Cons We found that support can sometime be a little slow to respond when correcting bugs liked to the GUI. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Harrison K. Help Desk Manager Information Technology and Services ### "MSP NOC Resources Real Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 12, 2026 As a help desk manager/resource who has to work after hours NOC alerts just getting to the correct place in Auvik can be hard but the feature set is amazing. It has everything we need as a small company to make sure our customers stay online. Pros I like how Auvik can just find all network devices and suggest what they are/what they do before I tell it. Cons The complicated interface can be hard to learn when coming from another platform. It was complicated for me personally never using a platform quite like Auvik. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HK Hemin K. Network Engineer Information Technology and Services ### "Auvik is amazing " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 12, 2026 best Monitoring tool I have ever used. We currently relaying on Auvik alerts as our main monitoring source, I have been using it for almost two years, but I will never think there will be better tool for same purpose. Pros Easy of managing devices, the user interface is cool as you can have visibility to your network in best way. Great monitoring system, alert management, great customer support, one of the best remote access tools I have ever used especially for MSPs, as it makes very easy to add/ manage different sites. Cons cli integration needs more improvement, the web interface for CLI doesn't support all required feature for network engineers Switched from [Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/) Ease of use / Monitoring and alerting features / network mapping Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/145245/Auvik/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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