# Koibox Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Koibox Software - reviews, pricing plans, popular comparisons to other Spa products and more.

Source: https://www.capterra.com/p/145261/Koibox

---

# 

 Koibox Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Koibox

## What is Koibox?

Online management programme for beauty salons. Koibox helps salon owners to increase sales, save time in the day to day running of their businesses, capture new and retain current clients. Gain control, manage stock, create client profiles, assign appointments and monitor employee performance amongst many other business tools. Unlimited emails Website Online reservations FREE UNLIMITED support Ecommerce App Koibox

## What is Koibox used for?

[Spa](https://www.capterra.com/spa-software/)[Salon](https://www.capterra.com/salon-software/)

Overall rating

Based on 18 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€30

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Koibox?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://koibox.net&name=Koibox)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Koibox

4.8 (18)

VS.

[4.9 (297)](https://www.capterra.com/p/187593/Mangomint/reviews/)

Starting Price

€30

Flat Rate, Per Month

Starting Price

$165

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (18)

Ease Of Use

4.9 (297)

Value For Money

4.9 (18)

Value For Money

4.8 (284)

Customer Service

4.9 (18)

Customer Service

5.0 (290)

## Koibox alternatives

[4.4 (276)](https://www.capterra.com/p/172058/Meevo-2/reviews/)

Starting price

Contact vendor for pricing

[4.4 (1,251)](https://www.capterra.com/p/131057/ZENOTI/reviews/)

Starting price

$300.00

Per User, Per Month

[4.4 (405)](https://www.capterra.com/p/9167/DaySmart-Salon/reviews/)

Starting price

$69.00

Per User, Per Month

[4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$28.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/145261/Koibox/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Scheduling

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Client Database

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Electronic storage of stakeholder contact information

Confirmations/Reminders

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Customer Mobile App

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Platform for customers to directly manage their appointments and profile

Employee Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track employee schedules, availability, and performance across projects and tasks

For Salons and Spas

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Specific for use in spas and salons

Koibox 52 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Automatically create schedules based on business needs or employee availability and qualifications

Scan barcodes to ensure accurate pricing and label tracking

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Tracking, calculating, and paying commissions and earnings to employees

Automated reminders and confirmations for booked appointments and events via text or email

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Platform for customers to directly manage their appointments and profile

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Digital forms that are shared and accessed online

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

Specific for use in spas and salons

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Track and manage inventory levels to maintain proper supply

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding

Access software remotely via mobile devices

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Website through which businesses can sell goods or services over the internet

Track and process employee payroll (salaries, wages, etc.) and commissions on sales

Manage employee salary processes, data, taxes, and records administration efficiently

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Design, communicate, and distribute incentives to perform a specific action

Active reporting of data and metrics

Schedule repeating appointments based on a duration of time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Monitor and manage customers' perceptions about a business, product, or service

Track and monitor reviews of products or services

Send promotional campaigns or transactional messages via text messages

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Track the position in queue in real-time

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.7 (18)

4.7

Based on 18 reviews

## Pricing

Value for money

4.9 (18)

Free Trial

Free Version

Free

€0.00

Basic

€30.00

Flat Rate,Per Month

Gold

€40.00

Flat Rate,Per Month

Platinum

€55.00

Flat Rate,Per Month

Lite

€15.00

Flat Rate,

Value for money

4.9 (18)

4.9

Based on 18 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Brevo](https://www.capterra.com/p/132996/brevo/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Email Sending Application](https://www.capterra.com/p/211378/Email-Sending-Application/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (18)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (18)

4.9

Based on 18 reviews

## User reviews

Overall rating

4.8

Based on 18 reviews

Filter by rating

5(15)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

John N.

Information technology specialist

Education Management

### "Want to increase your sales and manage time in your salon and spa ?get "KOIBOX""

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 15, 2022

This product is very easy to use and the deployment takes a very small time ,with KOIBOX you can management your salon and spa online which really saves time . The cost is also very favourable to any small enterprise.

Pros

This product has really helped me and my family to run our Salon and Spa business , since it has helped us manage the day and keep track of the sales . We also able to keep track of our clients information and contacts.

Cons

KOIBOX automates all salon management tasks, reminders and all the appointment management and using for years have not regretted or finding any fault on it.

Alternatives considered

[Wavy](https://www.capterra.com/p/179035/Wavy/)

Reasons for choosing Koibox

I wanted a tool that can as well help to manage our salon employees and inventory management which I found it in this product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 18, 2022

Thank you very much John for your words, we appreciate your review helps us to continue growing and to continue developing new features suitable for all our customers.

MH

Miriam H.

Gerente

Health, Wellness and Fitness

### "Buena relación calidad-precio"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 24, 2022

Además de la atención que he comentado anteriormente, podría destacar también lo fácil que es utilizar el programa. Es muy intuitivo.

Pros

Me encanta el soporte que dan. Cada día atienden de forma rápida y eficaz. Me ayudan con cualquier duda que pueda tener.

Cons

Como algo negativo, sería la falta de integración con whatsapp web, pero por lo general estoy muy contenta.

Switched from

[flowww](https://www.capterra.com/p/179541/FLOWww/)

He decidido cambiar a Koibox porque me ofrecen el servicio de soporte gratis y sin vínculos.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 25, 2022

Muchas gracias Miriam por tus palabras, agradecemos tu reseña nos sirve para seguir creciendo y para seguir desarrollando nuevas funcionalidades aptas para todos nuestros clientes. Un saludo

BM

barbara m.

Estetista

Health, Wellness and Fitness

### "Ok!! koibox"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 28, 2020

Nel contesto mi trovo bene ed é un prezzo per me ancora ragionevole !!

Pros

Recensione di un centro benessere in Lombardia: - prezzo conveniente !! per tutto quello che ti fornisce il software Paghi l'iva al 4% ( vantaggiosa! Per l'Italia ) - E un softwara facile da usare con tante funzioni utili. OK!! APP - Dotato di App Android/Iphone (a prezzo conveniente) oltretutto é facile - intuitiva e conferma immediata delle prenotazioni (molto comoda per i clienti). OK!! SOFTWARE - software ti permette di avere 5 dipendenti ad un'unica tariffa vantaggiosa(senza aggingere un euro). - e dotato di statistiche di ogni genere, in modo da valutare(e decidere cosa mettere in promozione. - la puoi modificare ha tuo piacimento secondo tue necessita. - fanno molti aggiornamenti gratuiti e ti fanno provare molte funzioni in piu. - Puoi far prenotare i tuoi clienti dai social facebook,istagram ecc.. Io lo consiglio a pieni, per me voto 10 lode!! Kiss..kiss Fine

Cons

\- Riguardo APP che non ci sono modo di mettere foto accanto al listino prezzi. - non puoi caricare video - e non hai giochi da far fare al cliente, tipo gratta e vinci ( giornalieri) e card .

Reasons for choosing Koibox

\- Prezzo iva minore - Praticitá - Assistenza veloce - aggiornamenti continui nel prezzo - Software intuitivo - prezzo app accesdibile Fine

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 1, 2020

Buongiorno Barbara, grazie per il tuo feedback, le tue parole sono preziose per farci crescere e migliorare giorno dopo giorno

CF

Cinthia F.

Propietaria

Health, Wellness and Fitness

### "Buen servicio calidad-precio "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 4, 2020

Llevo poco tiempo utilizándola, aún no le he sacado todo el partido que me gustaría pero estoy contenta con la función que le doy

Pros

Es bastante fácil de usar, tiene bastante funcionalidades, suficientes para llevar al día mi negocio.

Cons

A veces cuando se hace mal un cobro, no me hace gracia cancelar la cita para hacer la corrección o cuando el cliente viene a través de un amigo, me gustaría tener la opción de registrar a ese amigo para tener en cuenta, para tener algún detalle con esa persona.

Reasons for choosing Koibox

Porque por lo poco que se o me han contado, es una empresa joven, con potencial y sobre todo española. Me gusta la cercanía, es como estar en casa :)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 5, 2020

Muchas gracias Cinthia por tus palabras, agradecemos tu rese?a nos sirve para seguir creciendo y para seguir desarrollando nuevas funcionalidades aptas para todos nuestros clientes. Para cualquier duda que puedas tener sobre la caja te invitamos a que contactes el servicio de soporte. Un saludo

LB

LORENA B.

directora

Utilities

### "Satisfacion "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 31, 2020

en general cumple con mis expectativas

Pros

es muy completo desde pagina web aplicacion, si necesitas alguna ayuda al momento te la intentan resolver

Cons

como critica constructiva, en la pagina web deberian dejar la opcion de poner mas de tres fotos y en la aplicacion que dejaran la opcion de coger varios servicios a la vez y no de uno en uno que es lo que le echa para atras a algun cliente

Reasons for choosing Koibox

ya lo conocia de otra empresa en la que estuve y estaba muy contenta

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 12, 2020

Muchas gracias por tus palabras Lorena, nos ayudan a crecer y a adaptar el programa a vuestras necesidades. Estamos cambiando el programa a una nueva tecnologia que aportara mucha mas rapidez y muchas nuevas herramientas. Por el tema de la app, ya tenemos la actualizacion de la app que permite a los clientes reservar mas de un servicio a la vez. Para cualquier duda te invitamos a contactarnos por chat o telefono. Un saludo

VV

vanesa v.

Gerente

Health, Wellness and Fitness

### "Facilidad gestión de clientes"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 30, 2020

Pros

El tener organizada la agenda, tratamientos de cada cliente y llevar un control de ellos con sus ganancias.

Cons

No tengo ninguna crítica negativa, me ha gustado todo.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Porque me lo recomendaron, lo he probado y he visto una buena inversión en ello.

Reasons for choosing Koibox

Porque desde el principio he podido utilizarlo con comodidad

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 2, 2020

Muchas gracias por tus palabras Vanesa, agradecemos tu comentario, nos ayudan a mejorar cada dia mas Un saludo

BG

Berta G.

CEO

Cosmetics

### "Un software para todos"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 29, 2020

Pros

La facilidad de uso. Koibox es muy intuitivo, muy fácil de aprender a utilizarlo aún teniendo pocos conocimientos informáticos. Además, cuenta con un montón de herramientas que no solo facilitan el trabajo sino que nos ayudan a mejorar en otras áreas

Cons

Echaríamos de menos poder conectar el inventario de nuestra web con el programa para unificarlo y controlarlo todo desde un mismo sitio.

Switched from

[Shortcuts](https://www.capterra.com/p/13284/Shortcuts-Software/)

Por todas las funcionalidades que nos ofrecía y por la relación calidad-precio

Alternatives considered

[Treatwell](https://www.capterra.com/p/181827/Treatwell/)

Reasons for choosing Koibox

Porque Koibox nos permitía unificarlo todo que era lo que necesitábamos. Nos ofrecían gestionarlo todo desde un solo lugar, en la nube... Tenía el 99% de las herramientas que necesitábamos.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 2, 2020

Muchas gracias Berta por tus palabras, te agradecemos las sugerencias las tomaremos en cuenta a la hora de desarrollar nuevas herramientas del programa. Queriamos comentarte que tenemos a disposicion una tienda online que te permite controlar el stock directamente a traves del programa, si quieres mas informacion contactanos a traves del chat o del telefono. Un saludo

JM

JUAN MANUEL B.

Administrador

Health, Wellness and Fitness

### "UN PROGRAMA DE RESERVAS MUY COMPLETO"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 29, 2020

MUY BUENA

Pros

MUY COMPLETO E INTUITIVO, CON MUCHAS FUNCIONES

Cons

AÑADIRIA MAS FUNCIONES Y COSAS, POR EJEMPLO MAS CAMPOS DE DATOS

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 30, 2020

Buenas Juan Manuel, gracias por tus palabras, tomaremos notas para desarrollos futuros Un saludo

MA

MARIO ALEJANDRO A.

Dueño de Salón

Cosmetics

### "EXCELENTE OPCIÓN!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 29, 2020

He usado otros softwares y normalmente encuentro alguna carencia, con Koibox hasta ahora no he tenido ni problemas ni limitantes para su uso.

Pros

Es bastante versátil, me ahorra muchísimo trabajo y me ayuda a tener todo a la mano, agenda, ventas, inventarios, comisiones de mis trabajadores... y es lo único que he usado, se que tiene muchas mas utilidades que iré descubriendo.

Cons

Hasta este momento no he encontrado algo que me disguste...

Reasons for choosing Koibox

ME pareció muy atractiva la interfase y el diesño.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 30, 2020

Buenas Mario, muchas gracias por tu rese?a, agrademos muchos tus palabras. Un saludo

EF

ESTHER F.

GERENTE Y PELUQUERA

Consumer Services

### "KOIBOX TE HACE LA VIDA MAS FACIL"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 28, 2020

Estoy muy contenta con todo el servicio

Pros

Por fin encuentro un programa que se adapta a todas mis necesidades. Gestionar cita online y por teléfono nunca fue tan fácil, además también tenemos la app para hacerles la vida más fácil a las clientas. Tiene un montón de funcionalidades y la atención al publico es maravillosa. Llamas y al momento tus dudas están resueltas. No cambio a Koibox por nada del mundo!

Cons

Lo unico que le falta es el tiempo de espera entre servicios, para una gestion mas completa

Reasons for choosing Koibox

fue el primero q mire y que me parecio mas acorde el precio

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 30, 2020

Muchas gracias Esther, agradecemos tu rese?a y tus palabras, tomamos notas de tus sugerencias para desarrollos futuros. Un saludo

EH

Ena H.

Directora

Health, Wellness and Fitness

### "Mi mejor eleccion"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 28, 2020

En General la mejor decisión que tomamos al elegir koibox, en el mercado no tienen competencia, de hecho cuando han venido a ofrecerme aplicaciones de gestión, desisten cuando les digo que trabajo con koibox. Simple y llanamente me encanta.

Pros

Es una de nuestras mejores herramientas de trabajo, nos ayuda tanto en organización de stock, contabilidad, control de entrada y salida, gestión eficiente de citas, archivo de clientes, la versatilidad que tiene para poder llevarla donde sea.

Cons

Por poner una pega... lo que menos me gusta es que a la hora de verlo desde un tablet o un movil tienes que subir la pantalla para poder cambiar de pagina o de semana, seria genial poder voltear la pagina como un ebook y que a veces es dificil saber en que fecha estas porque la fecha no esta abreviada ejm lunes noviembre 25.

Reasons for choosing Koibox

Por recomendación de un buen amigo

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 30, 2020

Muchas gracias Ena por tu rese?a, agradecemos tu comentario, estamos encantados con tus palabras y tomaremos nota de tus sugerencias para futuras actualizaciones. Un saludo

EB

elena b.

Dueña

Cosmetics

### "Inmejorable herraminta"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 28, 2020

Maravillosa, muy útil y fácil de usar

Pros

La facilidad de uso, muy amigable y completo

Cons

me gusta todo, es fácil de manejar. Ninguna contra todo pros

Reasons for choosing Koibox

Porque cubre todo lo que necesito para gestionar mi negocio.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 30, 2020

Muy gracias Elena, agradecemos muchisimo tus palabras, nos ayudan para seguir mejorando. Un saludo

YC

Yolanda C.

Gerente y fisioterapeuta

Health, Wellness and Fitness

### "El software de gestión y reservas online que mejor se adapta a tu negocio"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 28, 2020

Mejora en la contabilidad. Previsión e informes estadísticos.

Pros

Lo primero que destacaría es la atención y el soporte constante, tanto por el chat como telefónicamente. Cualquier duda o necesidad la solucionan al instante, o en la mayor brevedad posible. Te ayudan con la implementación, y formación en el uso todo el tiempo. Puedes crear categorías, servicios, productos, bonos, packs... Lo mejor de todo, reservas de cita online, gestión de agenda y caja en un mismo software. Posibilidad de tener tu propia e-commerce vinculada a tu inventario. 'Con Koibox tendrás el mayor control sobre tu negocio!

Cons

Me gustaría incluir la firma digital de documentos y consentimientos. Compra online de bonos y tarjetas regalo. Vinculación entre clientes por parentesco (para firmar consentimientos a menores de edad), o que puedan compartir un bono.

Reasons for choosing Koibox

Muy buena gestión de caja y su innovación con la e-commerce. También que se puede acceder desde cualquier dispositivo y a la vez, en pc, tablet o smatphone. Otros sistemas no lo permiten.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 30, 2020

Muchas gracias Yolanda por tu rese?a, tenemos en cuenta tus sugerencias para las actualizaciones a las que estan trabajando nuestros tecnicos, ojala que puedan encajar con vuestras necesidades. Un saludo

SM

Sara Marina T.

Propietaria/Encargada

Health, Wellness and Fitness

### "Software Confiable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 28, 2020

En general mi experiencia es muy buena. MUy buen aliado para delegar y simplificar acciones diarias como reserva de citas, plataformas de pago y asociacion de Widget a pagina web. Muy contenta

Pros

Muy intuitivo y compatible con otros servicios. Excelente widget de citas online que puedes asociar a RRSS y Web. Planificación de marketing excelente y desde su plan mas basico es excelente, mas aun cuando es un negocio pequeño gestionado todo por una sola persona. Un muy buen aliado para tu centro

Cons

Mejorar un poco en la aplicacion de la tienda online

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 30, 2020

Muchas gracias Sara por tu comentario, agradecemos tus palabras que nos ayudan a crecer aun mas. Un saludo

AM

AINARA M.

DIRECTORA/GERENTE

Health, Wellness and Fitness

### "SOFTWARE MUY INTUITIVO"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 28, 2020

Es muy cómodo que puedas consultar tu agenda desde casa o desde el móvil. Los clientes llaman a veces a deshoras y puedo asignar sus citas o cancelarlas sin problema.

Pros

El manejo es sencillo y muy intuitivo. Se adapta muy bien al sector de la estética.

Cons

De vez en cuando tras unos minutos sin uso, se bloquea y hay que cerrarlo y volverlo a abrir

Reasons for choosing Koibox

Muchos de los software que vi de otras empresas no daban la opción de pago mensual, sino que los venden. Los importes son muy elevados para un negocio que comienza como era mi caso. Además si quería que lo fuesen actualizando tenía que pagar un importe adicional y sinceramente se elevaba muchisimo la cifra para un pequeño centro de estética. Koibox me daba tranquilidad en ese sentido y ademas me permitia consultarlo desde cualquier dispositivo

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 30, 2020

Muchas gracias Ainara por tu rese?a, agradecemos tu comentario y nos ayuda a la hora de seguir creciendo y mejorando para todos nuestros clientes. Un saludo

AA

Aitziber A.

Dirección

Cosmetics

### "Fácil y completo"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 28, 2020

En general estamos encantadas, nos ahorra tiempo, es fácil para llevar la contabilidad y el almacén además que nos permite una comunicación más cercana con las clientas. Nos ha facilitado mucho la vida. Y aunque nos han ofrecido otros sistemas. No nos vamos. Estamos a gusto.

Pros

Hemos ido poco a poco, usando todas las opciones del programa, nosotras no teníamos un programa previo y lo hemos integrado todo, también tenemos dudas que nos las aclaran según surgen de forma profesional y rápida.

Cons

\- Dentro de los correos a clientas, cuando son masivos no aparecen en "enviados" y no podemos saber si se han abierto o no, para esto hay que migrarlo a Mailchimp, y nos parece "tiempo" pues no siempre contamos con tanto en el día o la agenda (depende de la época y nunca coinciden) - Cuando marcas en servicios materiales usados en cabina, luego cuando usas algo más, no se puede modificar en el momento y el cuenteo de almacen se ve alterado. - no se pueden modificar los márgenes de impresión de tiquet (o no lo hemos encontrado) y no salen correctamente.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 30, 2020

Muchas gracias Aitziber, agradecemos tu rese?a, de hecho valoramos todas vuestras ideas para futuras actualizaciones. Para las dudas que podais tener sobre tema stock y ticket estamos a vuestra disposicion a traves del chat o del telefono. Un saludo

CB

Carmen B.

Formadora

Professional Training & Coaching

### "ME GUSTA Y FACILITA MI TRABAJO"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 27, 2020

Me gusta y facilita mucho mi trabajo, controlo perfectamente la caja diaria y mis clientas ademas de avisarme de lo cumpleaños que eso a las clientas les encanta

Pros

Fácil de manejar y entender. Carga rápido y fácil acceso.

Cons

Me gustaría poder modificar la encuesta de satisfacción o el orden de algunos campos a completar.

Reasons for choosing Koibox

Relación calidad- precio y el fácil manejo

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 30, 2020

Muchas gracias por tu valoracion Carmen. Agradecemos tus ideas para mejorar el programa, las tendremos en cuenta a la hora de actualizar el programa. Un saludo

YR

YESSICA R.

GERENTE

Cosmetics

### "MUY CONTENTA"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 27, 2020

EN GENERAL ESTOY MUY CONTENTA CON EL SERVICIO, HASTA AHORA TRABAJABA CON OTRO PROGRAMA MAS COMPLEJO. EL SERVICIO DE AYUDA EXCELENTE LA VERDAD MUY CONTENTA EN GENERAL.

Pros

MUY INTUITIVO, ESCELENTE SERVICIO AL CLIENTE

Cons

NO ME DISGUSTA NADA, MEJORARIA ALGUNOS ASPECTOS, POR EJEMPLO EN LA APP, DESCRIPCION DEL PRODUCTO, PODER SELECCIONAR MULTISERVICIO. EN EL PROGRAMA PODER ACCEDER MOMENTANEAMENTE CADA EMPLEADO CON SU CONTRASEÑA SIN TENER QUE TRABAJAR SIEMPRE CON EL DEL GERENTE YA QUE TENEMOS UN SOLO ORDENADOR

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 30, 2020

Muchas Gracias Yessica por tus palabras, agradecemos tus sugerencias, seguiremos creciendo con vuestras ideas y aportaciones. Un saludo

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