# Payfirma Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Payfirma Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more. Source: https://www.capterra.com/p/145264/Payfirma --- # Payfirma Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Payfirma ## What is Payfirma? Payfirma is an award-winning payments company that helps businesses accept credit cards and debit cards online, in-store, and on mobile devices - all from a single platform. Payfirma's payment solution keeps all transaction data in a simple-to-use dashboard, making it easy for businesses to grow by making smarter decisions about customers, products, and employees. ## What is Payfirma used for? [Payment Processing](https://www.capterra.com/payment-processing-software/) Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$25 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Payfirma?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.payfirma.com/&name=Payfirma) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Payfirma 3.0 (4) VS. [### Splitit](https://www.capterra.com/p/211949/Splitit/) [4.5 (2)](https://www.capterra.com/p/211949/Splitit/#reviews) Starting Price CA$25 Flat Rate, Per Month Starting Price $1.5 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (4) Ease Of Use 4.5 (2) Value For Money 3.0 (3) Value For Money 4.5 (2) Customer Service 1.0 (1) Customer Service 4.0 (2) ## Payfirma alternatives [PAYD](https://www.capterra.com/p/203175/PAYD/) [3.8 (4)](https://www.capterra.com/p/203175/PAYD/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 50% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203175/PAYD/) Highest Rated [ClickPay](https://www.capterra.com/p/233967/ClickPay/) [5.0 (3)](https://www.capterra.com/p/233967/ClickPay/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/233967/ClickPay/) [Marqeta](https://www.capterra.com/p/205120/Marqeta/) [1.0 (1)](https://www.capterra.com/p/205120/Marqeta/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/205120/Marqeta/) [Rotessa](https://www.capterra.com/p/170269/Rotessa/) [4.7 (3)](https://www.capterra.com/p/170269/Rotessa/#reviews) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170269/Rotessa/) ## Pricing Value for money 3.0 (3) Basic CA$25.00 Flat Rate,Per Month Value for money 3.0 (3) 3.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 1.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 1.0 (1) 1.0 Based on 1 reviews ## User reviews Overall rating 3.0 Based on 4 reviews Filter by rating 5(0) 4(2) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent JH Josee H. RPN FCN Owner Hospital & Health Care ### "Ease of use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 June 15, 2023 Easy to use and no hassle therefore not in any hurry to bargain shop Pros Incorporated into our billing program therefore easy to use and no real hassle for setting up Cons High rate for use though lower then square Reasons for choosing Payfirma Incorporated in our system Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Melissa H. Owner Health, Wellness and Fitness ### "WATCH OUT! Payfirma charges more than is written in their contract!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 6, 2020 Since Payfirma is not putting forth a good faith effort to resolve these matters according to best practices, it looks like the only way I can get my money refunded back to me is to contact the Consumer Financial Protection Bureau, Federal Trade Commission, Public Regulation Commission, and Attorney General's Office. Payfirma is not helping my small business. Payfirma is hurting my business by overcharging me and refusing to do what is right and refund me for all of these non-contractual overcharges. To make matters worse, they are not easy to get ahold of, and do not return phone messages or emails promptly. Their representatives are not able to help much, and when upper management is finally reached, they are unfriendly and unhelpful. I do NOT recommend Payfirma at all! Definitely go with a different merchant processing company! Pros Payfirma is affilitated with and integrates with JaneApp, my point of sale software. The fact that Payfirma integrates with JaneApp was convenient, and Payfirma was the only merchant processing option that integrated with JaneApp. And since JaneApp is such a great company, I thought Payfirma would be trustworthy. I was wrong. Cons I was in a 2.75% fixed flat rate contract with Payfirma, but slowly over time, they began increasing my rate up to 3.25%. But they didn't stop there. They also charged a long list of other monthly fees that were NOT included on our 2.75% fixed flat rate contract including: volume fees, miscellaneous dues & assessments, non-qualified interchange fees, license rate fees, NABU fees, digital enablement fees, location fees, ACQR processor fees, fixed network CMP fees, file transmission fees, integrity fees, data usage fees, and volume fees. None of these fees were supposed to be in our flat rate contract! When we notified them of these overcharges, instead of refunding us the overcharges, they said our best recourse would be to enter into a new "rate reduction" contract in order to save money going forward. Once we began our new contract, they only charged us MORE! When we called them on these new overcharges, they were resistant to refund all of the extra fees...only some were refunded. And these same overcharges just continue on month after month. According to our calculations, they have overcharged us over $5800.00! That's a lot of money to a small business like mine. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ken S. Owner Food & Beverages ### "Limited functionality. Support is not great." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 April 29, 2019 Pros We used Payfirma as our POS for our Food Truck business. We liked it initially. However, after comparing it with several other options, we realized it was very limited in functionality, specially with regards to the inventory. We would get a daily report, which was not very clear, and it would not give us a clear view of our business. We switched to Shopkeep after using it 1 year. Cons Complicated reports. Limited functionality. Not very flexible in its programming functions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BG Brandi G. Office Manager Non-Profit Organization Management ### "Perfect for our Needs" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 11, 2018 I like that we can keep our donors info for credit cards safe and on file without having to have the actual card. Invoicing is easy and fast. The cost is minimal per transaction compared to other programs and the payments are automatically batched and transferred to your account daily. No need to manually transfer. Pros Able to run credit cards manually or with card reader. setting up recurring billing. able to capture donors credit card information for easy charging later. Invoicing by email. Cons You can't delete invoices or drafts, you only close them. Then they stay on your feed. That makes it a little confusing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)