# Medgen Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Medgen Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more.

Source: https://www.capterra.com/p/145295/Medgen-EHR

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# 

 Medgen Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Medgen

## What is Medgen?

Fully Customizable & Certified Cloud-Based EHR solution that helps with practice management, procedure forms, appointment reminders, electronic prescriptions, patient portal, LAB & HIE interfaces, and billing.

## What is Medgen used for?

[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Substance Abuse EMR](https://www.capterra.com/substance-abuse-emr-software/)[Primary Care EHR](https://www.capterra.com/primary-care-ehr-software/)

Top alternative

Featured

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$300

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Medgen?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.comtronusa.com&name=Medgen)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Medgen

3.4 (9)

VS.

[4.3 (709)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Starting Price

$300

Per User, Per Month

Starting Price

$49

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (9)

Ease Of Use

4.5 (709)

Value For Money

3.4 (9)

Value For Money

4.2 (579)

Customer Service

3.1 (9)

Customer Service

4.3 (645)

## Medgen alternatives

[4.4 (363)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

74%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (618)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Starting price

$160.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/145295/Medgen-EHR/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Charting

3.2 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Appointment Scheduling

4.5 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

E-Prescribing

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Transmit prescriptions to pharmacies electronically

HIPAA Compliant

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Patient Records Management

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Patient Database

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

A repository of patient data, including their past and current health issues, treatment history, and more

Medgen 69 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Highlight content and/or make notations about parts of content

Application programming interface that allows for integration with other systems/databases

Schedule appointments via a calendar

Track and manage schedules and meetings via an integrated calendar

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Securely transfer, access, exchange, integrate or use data with different providers or systems

Record and organize clinical notes and progress notes for each patient after interaction with a physician

Automatically generates E/M codes based on information collected during patient charting

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and report regulatory data to either internal management or external stakeholders

Customize contracts and forms to collect specific information

Create tailored assessments that test for specific relevant skills

Tools that provide relevant information at specific times to support judgments and courses of action

Reporting completed by clinicians that summarizes health/medical diagnoses

Store and organize documents in a centralized system

Manage product specific documents in a categorized order

Electronic storage of drug information such as name, brand, appearance, etc.

Transmit prescriptions to pharmacies electronically

Transfer of data from one computer system to another

Electronically collect payments for goods or services

Create and securely store digital patient records

Track family medical history to diagnose existing/new conditions and diseases.

Public or private sharing of digital files such as documents, audio/video, images, and more

For family practices

For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.

For obstetrics and gynecology (OB/GYN) practices

Designed for primary care doctors/facilities.

For mental health professionals that specialize in substance abuse therapy/programs

Growth charts consist of a series of percentile curves that illustrate the distribution of selected body measurements in children

Compliant with HIPAA, which sets standards for sensitive patient data protection

Information, data and reports that are being tracked over time

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

Manage updates to member's immunization records and track individual allergies

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Checking eligibility of patients for different insurance claims

Activities related to the initial admission of a charge into the organization's care

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Submit and track requests for laboratory tests

Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged

Manage billing and payments for a healthcare provider

Access to patient medication history data

Administer and track medication inventory, schedules, dosage, and side-effects

Access the system via a mobile application

Manage and support multiple locations

Certified for healthcare IT products based on the results from ONC-ATL

Allow communication between the company and patients via messages, SMS, emails, phone, and more

A repository of patient data, including their past and current health issues, treatment history, and more

Allows medical providers to engage patients in a variety of ways to ensure their health.

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Prescribing, renewing, and keeping a record of the medicines given to an individual or animal

Customizable notes that help healthcare professionals document and track patient progress

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Monitor sales and make necessary adjustment in order to increase demand and revenue

Create, manage and track all task activities and progression

Meet with patients remotely

Set up connections to third-party platforms to improve business processes

Create treatment plans that document interventions and outcomes to track patient progress

Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

3.4 (9)

3.4

Based on 9 reviews

## Pricing

Value for money

3.4 (9)

Free Trial

Basic

$300.00

Per User,Per Month

Value for money

3.4 (9)

3.4

Based on 9 reviews

## Integrations

[

Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)[

Updox](https://www.capterra.com/p/147554/Updox/)[

FHIR platform](https://www.capterra.com/p/208220/FHIR-platform/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.1 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.1 (9)

3.1

Based on 9 reviews

## User reviews

Overall rating

3.4

Based on 9 reviews

Filter by rating

5(5)

4(0)

3(1)

2(0)

1(3)

Mentioned topic

Sorted by most recent

AR

Adena R.

Medical Billing

Medical Practice

### "Medgen Billing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 31, 2024

Pros

System is easy to use. The customer support is top notch!

Cons

I don't dislike Medgen at all. If there is ever any issues, I reach out and get support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PD

PAMELA D.

OFFICE MANAGER

Medical Practice

### "PERFORMANCE"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

May 30, 2024

Overall the system is very easy to use.

Pros

The EMR is user friendly and meets our needs. I would like to say working with \[sensitive content hidden\] has been a pleasure. He is always eager to assist with any problems or new requests. \[sensitive content hidden\] always has an a solution to any issue we are having. He is an asset to Medgen and one of the reasons we stay with the company !!

Cons

When the system goes down it is difficult to reach someone

Switched from

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)

We needed an easier practice management to work with.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KT

Kelly T.

Director of Clinical Applications

Hospital & Health Care

### "Good low budget solution"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

May 29, 2024

Pros

Customer support, our dedicated contact was fabulous and always got things done quickly.

Cons

Sometimes getting things done quickly actually worked against us. Changes would be made before the business fully thought things through or did any testing which is our own fault.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MG

Maneesh G.

MD

Hospital & Health Care

### "Medgen is excellent. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 28, 2024

Excellent. Very happy. It was customizable.

Pros

Ease of use. Help from Medgen Administrators (direct access - \[sensitive content hidden\] always helpfu)

Cons

Minimal flaws to overcome for me. Developing reports took time to learn.

Reasons for choosing Medgen

Recommended by another user. Cost was low.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JD

John D.

COO

Hospital & Health Care

### "Stay Away!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 11, 2023

Pros

There is nothing desirable about Medgen compared to other EHRs.

Cons

You have to ask permission for every single thing you try to do in the EHR. Even super users cannot add other users or change any settings. They are expensive to start, and they nickel and dime you every chance they get. Even after you cancel services with them it costs $250/month to access old records when you get records requests. Moreover, it is out of date and not user friendly. Just keep looking. Close your eyes and pick randomly and you'll end up with a better EHR.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MK

Micah K.

PA

Medical Practice

### "look elsewhere, this product will not help your productivity"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 10, 2022

Can't wait to get rid of this program, it was here before I joined the group but will be gone soon. I gave it a year, it is very inefficient

Pros

Not much to like about this program. Not intuitive or easy to use

Cons

Prescribing on this software is too complicated, can't view trends in lab results, too many clicks!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

malky h.

office manager

Medical Practice

### "I use this as my EHR and its pretty good"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

4/10

April 30, 2021

Overall I think its a great EHR and highly recommend it!

Pros

I like how easy it is to use and how user friendly it is. It is also very easy to teach to new employees. I like how they try to think of anything we might need and are constantly doing updates and improvements.

Cons

I don't like how often it goes down even though it has been better in the last few months. I dont like that we get charged for every fax and for eligibility checks. I don't like that when you fax something from a patient's chart you have to close and reopen the chart in order to comment what you just did.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DA

Dalal A.

MD

Alternative Medicine

### "The worse EMR, EHR on the market Expensive, poor support, not costumisable "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 2, 2020

Pros

Not easy to use, difficulty using features

Cons

Redundancy, Difficult to use, ineffective

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DH

Daniel H.

### "Excellent product "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 23, 2016

Happy with it. Good features being added. PERFECT support system. Multiple features added Great for obgyn as well

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/145295/Medgen-EHR/reviews/)

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