--- title: "Medgen Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Medgen Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/145295/Medgen-EHR/" page_type: "product" language: "en" --- # Medgen Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Medgen ## What is Medgen? Fully Customizable & Certified Cloud-Based EHR solution that helps with practice management, procedure forms, appointment reminders, electronic prescriptions, patient portal, LAB & HIE interfaces, and billing. ## What is Medgen used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Assisted Living](https://www.capterra.com/assisted-living-software/)[Substance Abuse EMR](https://www.capterra.com/substance-abuse-emr-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $300 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Medgen?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.comtronusa.com&name=Medgen) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Medgen 3.4 (9) VS. [4.0 (1,284)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting Price $300 Per User, Per Month Starting Price $300 per user, per month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (9) Ease Of Use 3.9 (912) Value For Money 3.4 (9) Value For Money 3.7 (602) Customer Service 3.1 (9) Customer Service 4.0 (814) ## Medgen alternatives [4.2 (153)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars Highest Rated [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.2 (35)](https://www.capterra.com/p/228336/NextGen-Enterprise/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [athenaOne](https://www.capterra.com/p/98735/athenaOne/) [3.8 (912)](https://www.capterra.com/p/98735/athenaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/98735/athenaOne/) ## FAQs about Medgen Overview ### What company size and specific industries is Medgen built for? Medgen is designed for physicians and healthcare professionals in the healthcare industry, especially practices that need an electronic health record system. It fits medical offices of any size that handle specialty procedures, patient intake, and patient portal interactions. Features and Usability ### What are the key features of Medgen? Medgen offers EMR/EHR, patient records management, clinical notes, charting, and documentation management for medical charting and recordkeeping. It also includes appointment scheduling, patient portal, telemedicine, E-prescribing, claims management, medical billing, reporting & statistics, and workflow management for practice operations. Integrations ### Which third-party tools and platforms does Medgen integrate with? Medgen integrates with 5 third-party platforms: Blueprint, FHIR platform, Fhirbase, Solutionreach, and Updox. These catalog integrations cover healthcare data exchange and patient communication tools, giving Medgen a focused set of connections for clinical workflows and interoperability. Getting Started and Support ### What training and onboarding options does Medgen offer? Medgen provides in person training, live online sessions, documentation, and videos. In person and live online sessions support guided instruction, while documentation and videos offer written and visual reference materials for teams reviewing setup steps and product functions. Getting Started and Support ### What customer support options does Medgen offer? Medgen provides email/help desk support, a knowledge base, and phone support. Without reviewer feedback on support experiences, no reliable claims can be made about response times, helpfulness, or common frustrations. The available channels suggest multiple ways for users to seek help and find product information. ## Features AI summary Based on 4,063 Electronic Medical Records reviews Capterra data shows that buyers of Electronic Medical Records rank the following features as their top priorities: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) Medgen supports all three of the features reviewers consider most important: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help healthcare organizations protect sensitive patient data, maintain accurate and accessible records, and document care efficiently, allowing teams to improve compliance, support clinical workflows, and deliver more consistent patient care. HIPAA Compliant 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Records Management 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Charting 3.2 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Medical Billing 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Appointment Scheduling 4.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Schedule appointments via a calendar E-Prescribing 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Transmit prescriptions to pharmacies electronically Medgen 69 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Annotations: Highlight content and/or make notations about parts of content - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Tests: Create tailored assessments that test for specific relevant skills - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Diagnostic Reports: Reporting completed by clinicians that summarizes health/medical diagnoses - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - E-Prescribing: Transmit prescriptions to pharmacies electronically - EDI: Transfer of data from one computer system to another - Electronic Payments: Electronically collect payments for goods or services - EMR/EHR: Create and securely store digital patient records - Family History Tracking: Track family medical history to diagnose existing/new conditions and diseases. - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Family Medicine: For family practices - For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. - For Obstetrics & Gynecology: For obstetrics and gynecology (OB/GYN) practices - For Primary Care: Designed for primary care doctors/facilities. - For Substance Abuse Therapy: For mental health professionals that specialize in substance abuse therapy/programs - Growth Charts: Growth charts consist of a series of percentile curves that illustrate the distribution of selected body measurements in children - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes - Immunization & Allergy Tracking: Manage updates to member's immunization records and track individual allergies - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Intake Management: Activities related to the initial admission of a charge into the organization's care - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lab Order Management: Submit and track requests for laboratory tests - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - Medication History: Access to patient medication history data - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Database: A repository of patient data, including their past and current health issues, treatment history, and more - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Prescription Management: Prescribing, renewing, and keeping a record of the medicines given to an individual or animal - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Referral Management: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Task Management: Create, manage and track all task activities and progression - Telemedicine: Meet with patients remotely - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.4 (9) 3.4 Based on 9 reviews ## Pricing Value for money 3.4 (9) Free Trial Basic $300.00 Per User,Per Month Value for money 3.4 (9) 3.4 Based on 9 reviews ## Integrations [ Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)[ Updox](https://www.capterra.com/p/147554/Updox/)[ FHIR platform](https://www.capterra.com/p/208220/FHIR-platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.1 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.1 (9) 3.1 Based on 9 reviews ## User reviews Overall rating 3.4 Based on 9 reviews Filter by rating 5(5) 4(0) 3(1) 2(0) 1(3) Mentioned topic Sorted by most recent AR Adena R. Medical Billing Medical Practice ### "Medgen Billing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 31, 2024 Pros System is easy to use. The customer support is top notch! Cons I don't dislike Medgen at all. If there is ever any issues, I reach out and get support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PD PAMELA D. OFFICE MANAGER Medical Practice ### "PERFORMANCE" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 May 30, 2024 Overall the system is very easy to use. Pros The EMR is user friendly and meets our needs. I would like to say working with \[sensitive content hidden\] has been a pleasure. He is always eager to assist with any problems or new requests. \[sensitive content hidden\] always has an a solution to any issue we are having. He is an asset to Medgen and one of the reasons we stay with the company !! Cons When the system goes down it is difficult to reach someone Switched from [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) We needed an easier practice management to work with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KT Kelly T. Director of Clinical Applications Hospital & Health Care ### "Good low budget solution" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 May 29, 2024 Pros Customer support, our dedicated contact was fabulous and always got things done quickly. Cons Sometimes getting things done quickly actually worked against us. Changes would be made before the business fully thought things through or did any testing which is our own fault. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MG Maneesh G. MD Hospital & Health Care ### "Medgen is excellent. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2024 Excellent. Very happy. It was customizable. Pros Ease of use. Help from Medgen Administrators (direct access - \[sensitive content hidden\] always helpfu) Cons Minimal flaws to overcome for me. Developing reports took time to learn. Reasons for choosing Medgen Recommended by another user. Cost was low. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD John D. COO Hospital & Health Care ### "Stay Away!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 11, 2023 Pros There is nothing desirable about Medgen compared to other EHRs. Cons You have to ask permission for every single thing you try to do in the EHR. Even super users cannot add other users or change any settings. They are expensive to start, and they nickel and dime you every chance they get. Even after you cancel services with them it costs $250/month to access old records when you get records requests. Moreover, it is out of date and not user friendly. Just keep looking. Close your eyes and pick randomly and you'll end up with a better EHR. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MK Micah K. PA Medical Practice ### "look elsewhere, this product will not help your productivity" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 10, 2022 Can't wait to get rid of this program, it was here before I joined the group but will be gone soon. I gave it a year, it is very inefficient Pros Not much to like about this program. Not intuitive or easy to use Cons Prescribing on this software is too complicated, can't view trends in lab results, too many clicks! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MH malky H. office manager Medical Practice ### "I use this as my EHR and its pretty good" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 April 30, 2021 Overall I think its a great EHR and highly recommend it! Pros I like how easy it is to use and how user friendly it is. It is also very easy to teach to new employees. I like how they try to think of anything we might need and are constantly doing updates and improvements. Cons I don't like how often it goes down even though it has been better in the last few months. I dont like that we get charged for every fax and for eligibility checks. I don't like that when you fax something from a patient's chart you have to close and reopen the chart in order to comment what you just did. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DA Dalal A. MD Alternative Medicine ### "The worse EMR, EHR on the market Expensive, poor support, not costumisable " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 2, 2020 Pros Not easy to use, difficulty using features Cons Redundancy, Difficult to use, ineffective Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DH Daniel H. ### "Excellent product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2016 Happy with it. Good features being added. PERFECT support system. Multiple features added Great for obgyn as well Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/145295/Medgen-EHR/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.