Field Solution Group

Field Solution Group

5 / 5 4 reviews

Who Uses This Software?

Field Service, Brewery, Bakery, Coffee & Tea Shops, Retaurants, Retail and more!


Average Ratings

4 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Pricing Details
    Per location. Multi-location discounts available.
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Field Solution Group
  • www.fieldsolutiongroup.com
  • Founded 2015
  • United States

About Field Solution Group

Field Solution Group provides a superior review monitoring and reputation management software platform trusted by businesses across the world. Helping thousands of businesses manage and utilize positive customer experience to earn new business by automating the process of getting more and better reviews on sites like Google+, Facebook, Yelp and industry-specific review sites; eliminating manual website review entry; and managing their online customer reputation.


Field Solution Group Features

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis
  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management
  • Campaign Management
  • Customer Review Platform
  • Gamification
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring

Field Solution Group Reviews

Automatically updates website!

Oct 26, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This is a great software that we weren't even sure we needed. Before FSG we were adding testimonials and reviews manually to our site. It wasn't helping our search ranking or showing our customers who left the review. This platform automatically updates the website and allows us to attach our reviews anywhere. It is saving us a lot of time and energy. It's not an overnight success but we are already seeing results for the long run.

Vendor Response

by Field Solution Group on October 26, 2015

Glad to help and we appreciate the feedback!

Saves us hours every week!

Oct 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Genius. We needed customer reviews bad and this helped significantly. Saves us a ton of time every week replying and managing our reviews across the web. Makes it really easy for customers to write a review and haven't encountered anything horrible with this platform yet. I even think it has bought us a few new customers.

Vendor Response

by Field Solution Group on October 23, 2015

Thanks for rating! Let us know if there is ever anything else you need.

Works Great!

Oct 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software works exactly how we need it to. Gives us a place to send customers to gather reviews. It's very simple and easy to setup and use too. I wish it was a faster process gathering reviews but that's on our customers not the software. Highly consider this for your business - you won't regret it.

Vendor Response

by Field Solution Group on October 23, 2015

Julia, thanks for the feedback! We wish it was a faster process too, but it's a marathon not a sprint! We are pleased to help you improve your reputation, one review at a time!

Very easy way to enhance your online reputation.

Oct 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using Field Solution Group for a few months now and we are already seeing results. Patient satisfaction is big in our industry. Field Solution Group gives us an automatic process to ask patients to review us and we get immediate feedback. It gives us the ease of monitoring other sites for reviews as well. Great software!

Vendor Response

by Field Solution Group on October 22, 2015

Aaron, thank you for the positive feedback! Glad to have you on board.