# Field Solution Group Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Field Solution Group Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more. Source: https://www.capterra.com/p/145327/Field-Solution-Group --- # Field Solution Group Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Field Solution Group ## What is Field Solution Group? Field Solution Group provides a superior review monitoring and reputation management software platform trusted by businesses across the world. Helping thousands of businesses manage and utilize positive customer experience to earn new business by automating the process of getting more and better reviews on sites like Google+, Facebook, Yelp and industry-specific review sites; eliminating manual website review entry; and managing their online customer reputation. ## What is Field Solution Group used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Field Solution Group?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.fieldsolutiongroup.com&name=Field Solution Group) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Field Solution Group 5.0 (4) VS. [4.9 (46)](https://www.capterra.com/p/160682/ReputationStacker/reviews/) Starting Price Contact vendor Starting Price $63 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (4) Ease Of Use 4.7 (46) Value For Money 0.0 (0) Value For Money 4.8 (40) Customer Service 5.0 (4) Customer Service 4.8 (40) ## Field Solution Group alternatives Highest Rated [5.0 (154)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (41)](https://www.capterra.com/p/239159/GatherUp/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (254)](https://www.capterra.com/p/149054/Brand24/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about Field Solution Group Overview ### What company size and specific industries is Field Solution Group built for? Field Solution Group is designed for field service businesses and a range of small to mid-sized companies in food and retail sectors, including breweries, bakeries, coffee and tea shops, restaurants, and retail operations. It also fits other service-based organizations that need support for field operations. Features and Usability ### What are the key features of Field Solution Group? Field Solution Group offers review monitoring and review request tools for collecting feedback, plus complaint monitoring, negative feedback management, and response management for handling customer issues. It also includes campaign management, survey and poll management, multi-channel data collection, dashboard reporting, analytics, sentiment analysis, and social media monitoring. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does Field Solution Group offer? Field Solution Group provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided instruction and group learning, while documentation offers written reference material for self-paced review and step-by-step checking as needed. Getting Started and Support ### What customer support options does Field Solution Group offer? Field Solution Group provides chat support for users who need help with the product. Support details beyond chat are not listed in the catalog data, and no reviewer feedback about response times, helpfulness, or common issues is available to describe the support experience. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Complaint Monitoring Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Multi-Channel Data Collection Collect information from multiple sources Negative Feedback Management Identify, track, and respond to negative feedback Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Field Solution Group 11 features Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Assembly of graphs and charts for visualizing and tracking statistics/metrics Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Collect information from multiple sources Identify, track, and respond to negative feedback View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Automatically monitor and receive alerts for any new online reviews Allows businesses to request reviews from their customers Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Create and administer polls and surveys Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 5.0 Based on 4 reviews Filter by rating 5(4) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NY Nathan Y. Owner ### "Automatically updates website!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 26, 2015 This is a great software that we weren't even sure we needed. Before FSG we were adding testimonials and reviews manually to our site. It wasn't helping our search ranking or showing our customers who left the review. This platform automatically updates the website and allows us to attach our reviews anywhere. It is saving us a lot of time and energy. It's not an overnight success but we are already seeing results for the long run. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 26, 2015 Glad to help and we appreciate the feedback! JW Jerry W. Owner ### "Saves us hours every week!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 23, 2015 Genius. We needed customer reviews bad and this helped significantly. Saves us a ton of time every week replying and managing our reviews across the web. Makes it really easy for customers to write a review and haven't encountered anything horrible with this platform yet. I even think it has bought us a few new customers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 23, 2015 Thanks for rating! Let us know if there is ever anything else you need. JS Julia S. Office Manager ### "Works Great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 23, 2015 This software works exactly how we need it to. Gives us a place to send customers to gather reviews. It's very simple and easy to setup and use too. I wish it was a faster process gathering reviews but that's on our customers not the software. Highly consider this for your business - you won't regret it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 23, 2015 Julia, thanks for the feedback! We wish it was a faster process too, but it's a marathon not a sprint! We are pleased to help you improve your reputation, one review at a time! AS Aaron S. Patient Administrator ### "Very easy way to enhance your online reputation." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 22, 2015 We have been using Field Solution Group for a few months now and we are already seeing results. Patient satisfaction is big in our industry. Field Solution Group gives us an automatic process to ask patients to review us and we get immediate feedback. It gives us the ease of monitoring other sites for reviews as well. Great software! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 22, 2015 Aaron, thank you for the positive feedback! Glad to have you on board. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.