---
title: "OneCause Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about OneCause Software - reviews, pricing plans, popular comparisons to other Fundraising products and more."
source_url: "https://www.capterra.com/p/145329/Fundraising-Software/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 OneCause Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

OneCause

## What is OneCause?

In 2008, we set out to revolutionize fundraising, making it easier for nonprofits to reach and exceed their fundraising goals. Since then, it's been a pleasure to help over 14,000 nonprofits raise more than $8 billion for their missions. This means we’re laser-focused on helping you engage more donors, improving your giving experience, and doing so through easy-to-use event & online fundraising software that saves more time and raises more for your cause. So, what sets us apart from the rest? Unparalleled Experience. We’re uniquely positioned to share our experience from tens of thousands of fundraisers to make sure yours is poised for success. Unmatched Product Innovation. We combine customer feedback & the latest technology to make thoughtful enhancements each week, giving you an edge you won’t find elsewhere. Support You Can Trust. Our award-winning support, consulting, event success, and customer success teams stand ready to assist you in your fundraising journey.

## What is OneCause used for?

[Auction](https://www.capterra.com/auction-software/)[Event Management](https://www.capterra.com/event-management-software/)[Fundraising](https://www.capterra.com/fundraising-software/)

Recognitions

Shortlist

Overall rating

Based on 388 user reviews

Reviews sentiment

Positive

97%

Neutral

2%

Negative

1%

Pros & cons

Responsive customer assistance

Comprehensive auction management tools

Complex onboarding and navigation

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Nonprofit / 2026
-   Donation Management / 2025
-   Fundraising / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## OneCause alternatives

Highest Rated

[4.7 (144)](https://www.capterra.com/p/133653/Almabase/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (1,099)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (6,123)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (100)](https://www.capterra.com/p/127257/Event-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/145329/Fundraising-Software/alternatives/)

## FAQs about OneCause

Overview

### What problems does OneCause solve?

OneCause solves the operational burden of managing fundraising events across separate tools by centralizing ticket sales, registration, auctions, donations, mobile bidding, payment collection, and post-event reporting. Nonprofit development teams, event coordinators, school fundraisers, and volunteer-led organizations benefit from faster check-in, easier bidder communication, and clearer donor and revenue tracking.

Answer based on 337 reviews

Overview

### Which roles and teams benefit most from OneCause?

OneCause is most used by nonprofit executive leaders, development teams, and special-events staff managing fundraising campaigns. Development directors and coordinators organize donor outreach, registrations, and auction activity, while event managers oversee event logistics and volunteer participation. Presidents, treasurers, and finance leaders monitor revenue, donations, and fundraising results.

Answer based on 361 reviews

Overview

### What company size and industries is OneCause built for?

OneCause is built for nonprofits of any size, with small businesses representing 87% of reviewers and Non-Profit Organization Management accounting for 50%. It also serves midsize organizations (9%) and enterprises (4%), with users in Education Management (12%) and Fund-Raising (6%).

Answer based on 388 reviews

Features and Usability

### What are the key features of OneCause?

OneCause includes payment processing and registration management for collecting funds and moving attendees through event check-in. Its auction tools support online bidding and online auctions from mobile devices, while contribution tracking and reporting/analytics help organizations monitor donations, event results, revenue, and guest data.

Answer based on 82 reviews

Overview

### How does OneCause support fundraising events?

OneCause supports fundraising events with mobile auctions, paddle raises, donations, raffles, ticket sales, and donor access for people attending remotely or in person. Nonprofits, schools, and small teams often find the bidder experience straightforward and professional. Administrators may face a learning curve, isolated event records, or occasional display and support issues.

Answer based on 91 reviews

Integrations

### Which third-party tools and platforms does OneCause integrate with?

OneCause integrates with over 20 third-party tools, including reviewer-confirmed Blackbaud Raiser's Edge NXT for donor data and gift imports. Its catalog also includes Bloomerang CRM, Salesforce Nonprofit Cloud, Virtuous CRM+, Double the Donation, QuickBooks Online, Venmo, Google Pay, Facebook Live, and YouTube Live.

Answer based on 17 reviews

Getting Started and Support

### How easy is it to onboard and train a team on OneCause?

OneCause offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers report that volunteers, event staff, and attendees generally learn check-in and mobile bidding quickly. Administrators may need more time for event-page setup, registration, reporting, and advanced configuration, especially when managing integrations or using the platform for the first time.

Answer based on 105 reviews

Getting Started and Support

### What customer support options does OneCause offer, and how do users rate the experience?

OneCause offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users commonly describe support as responsive, knowledgeable, and helpful, with quick answers and effective guidance during events. Some report frustration with chatbot routing, generic help articles, inconsistent contacts, or delayed responses in isolated cases.

Answer based on 198 reviews

Features and Usability

### How well does OneCause handle event management?

OneCause centralizes event planning, ticketing, guest communication, auctions, check-in, and reporting in one workspace. Nonprofit event teams value its dashboard, mobile bidding, and available day-of-event support. Setup can take time for new administrators, especially ticket settings and site design, while carrying information between events may require extra work.

Answer based on 193 reviews

## Who uses OneCause?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Responsive customer assistance

95% positive reviews out of 170

Most users report customer support is prompt, knowledgeable, and helpful for resolving issues and guiding usage.

Tim B.

Managing Director, 2 - 10 employees.

"The OneCause staff was responsive, immediately available and able to resolve the matter quickly so that a potential major problem was removed completely."

Complex onboarding and navigation

35% negative reviews out of 71

Some users comment training and learning curve is steep, with unintuitive processes and outdated instructional resources.

Comprehensive auction management tools

93% positive reviews out of 117

Most reviewers describe auction management as streamlined, user-friendly, and effective for organizing events and boosting fundraising.

Alexis S.

Philanthropy Manager, 11 - 50 employees.

"Between the seamless silent auction set-up process and the AI integrated to help draft lot descriptions, we were able to get the auction (with over 110 lots) up and running in just 2 days."

Continuous product enhancements

100% positive reviews out of 29

Reviewers appreciate improvements and updates, noting regular upgrades address feedback and enhance overall usability.

## Features

AI summary

Based on 3,186 Fundraising reviews

Capterra data shows that buyers of fundraising software rank the following features as their top priorities:

-   **Credit Card Processing** (**70%** of reviewers rated this feature as critical)
-   **Electronic Payments** (**64%**)
-   **Payment Processing** (**64%**)

OneCause supports all three features that reviewers rate most highly: **Credit Card Processing**, **Electronic Payments**, and **Payment Processing**. Together, these capabilities help organizations accept donations in more ways, handle transactions efficiently, and manage fundraising payments with less friction, allowing teams to collect funds more reliably and keep campaigns moving forward.

Credit Card Processing

4.4 (31)

90.32% of 31 reviewers that rated this feature as important or highly important

Accept and process credit card transactions

Electronic Payments

4.7 (43)

88.37% of 43 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Payment Processing

4.6 (145)

74.48% of 145 reviewers that rated this feature as important or highly important

It gives you a straightforward way to handle payments, offering multiple payment options and quick deposits. Users think the process is user-friendly and efficient, though some mention high transaction fees and occasional challenges with payment setup or reconciliation.

Donor Management

4.2 (62)

46.77% of 62 reviewers that rated this feature as important or highly important

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Campaign Management

4.2 (25)

28.00% of 25 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Registration Management

4.5 (104)

78.85% of 104 reviewers that rated this feature as important or highly important

OneCause offers a smooth registration process, helping you manage large guest lists efficiently. Some reviewers find it easy to register and check in attendees, track data, and contact guests, but others mention issues with guest information entry and account duplication.

OneCause 83 features

### All Features
- Absentee Bidding: A tool that allows bidders to bid on an upcoming auction item prior to the beginning of the auction
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Ad hoc Reporting: Generate one-off reports that meet information requirements
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Auction Management: Allows businesses to create and manage auctions.
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Buy Now Option: In addition to the traditional bidding process in an auction, add the option for bidders to buy the item immediately
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Planning: Plan and strategize marketing campaigns
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Management: Manage, organize, and store contact information
- Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Donation Tracking: Track and view detailed financial donation history made by contacts and members
- Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Payments: Electronically collect payments for goods or services
- Email Templates: Pre-made examples and templates for emails
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- For Nonprofits: Software specialized for non-profit organizations
- For Virtual Events: Designed for events that occur online
- Fundraising Management: Activities related to raising money for a specific cause
- Gamification: Games or game-like elements to track progress and reward accomplishments
- Gift Matching Management: Ability to match gifts through the system
- Historical Trend Analysis: Review data from past periods to reveal recurring tendencies
- Image Library: Store and manage images
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Live Auction: An auction that takes place in real time in front of a group of bidders
- Membership Management: Database of members to track personal information of individuals and families
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile Giving: Ability to make a donation from a mobile device/app
- Online Auction: This aspect lets you run auctions that reach more donors, even those not attending in person. Reviewers indicate it’s easy to set up, manage, and customize auctions, though some wish for better photo options and more customization for auction pages.
- Online Bidding: With this capability, you can involve remote supporters and boost fundraising by making bidding accessible and engaging. Reviewers appreciate the user-friendly interface, real-time outbid notifications, and increased participation, though some mention setup challenges and a preference for streamlined website options.
- Online Forms: Create new forms and/or use ready-made online form templates
- Online Giving: Outlet for members and visitors to submit donations electronically
- Payment Processing: It gives you a straightforward way to handle payments, offering multiple payment options and quick deposits. Users think the process is user-friendly and efficient, though some mention high transaction fees and occasional challenges with payment setup or reconciliation.
- Proxy Bidding: Automated bidding process where a bidder sets a maximum bid amount and the system bids on their behalf until that maximum is reached
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Receipt Management: Upload, track, and submit receipts in a central database
- Recurring Giving: Manage and track recurring gifts
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Registration Management: OneCause offers a smooth registration process, helping you manage large guest lists efficiently. Some reviewers find it easy to register and check in attendees, track data, and contact guests, but others mention issues with guest information entry and account duplication.
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: You get comprehensive reporting tools to analyze donor and event data. Reviewers appreciate the variety of export formats and ease of generating reports, but some say finding the right report can be confusing and wish for more customization options.
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Room Block Management: Book and manage rooms at an event
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Silent Auction: An auction in which bidders write down their bids on a sheet of paper
- Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Promotion: Market event via social media tools
- Sponsorship Management: Raise funds via sponsors and grants
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Ticketing: Customize, sell, and distribute tickets
- Volunteer Management: Manage volunteer information and direct volunteer resources
- Watch List: View and track activity related to an individual, transaction, etc.
- Website Management: Built-in website builder or integration with third-party site

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (372)

4.4

Based on 372 reviews

## Pricing

Value for money

4.5 (350)

[View all Pricing Plans](https://www.capterra.com/p/145329/Fundraising-Software/pricing/)

Value for money

4.5 (350)

4.5

Based on 350 reviews

## Integrations

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Venmo](https://www.capterra.com/p/222572/Venmo-/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[

Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[

Google Pay](https://www.capterra.com/p/212826/Google-Pay/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (381)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (381)

4.8

Based on 381 reviews

## User reviews

Overall rating

4.7

Based on 388 reviews

Filter by rating

5(274)

4(101)

3(8)

2(3)

1(2)

Mentioned topic

Sorted by most recent

SH

Sarah H.

Director of Development

Fund-Raising

### "Execellent resource for fundraising!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 16, 2026

I have used One Cause for almost 20 years at two different non-profits and find it to be an excellent tool.

Pros

The software is very user-friendly with strong reporting functions. Our auction guests also find it fairly simple to use.

Cons

I would like the ability to show larger pictures of auction items and multiple photos with an easier process.

Switched from

[MaestroAuction](https://www.capterra.com/p/128124/MaestroAuction/)

I found the old software non-intuitive and hard to train volunteers on.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SH

Sandra H.

Special Events

Non-Profit Organization Management

### "Just fine/OK"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

June 15, 2026

Pros

The on-site event staff that we were sent this year were the best ever. Relatively easy upload of auction photos and descriptions, and printouts for signage.

Cons

Not the most user-friendly; I believe we required support at every step. Cost changes vs last year were not transparent.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

KM

Kristin M.

Director of Special Events

Fund-Raising

### "Bring back supporter input!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 15, 2026

We have always loved OneCause, except for this one huge negative on the new platform. Our bidders and donors have always had success as well.

Pros

I love the customer service and ease for our volunteers and also the back side of reporting. The university classes are very helpful and I'm greatful for them!

Cons

No supporter upload!! (Like on the old platform) This is a HUGE negative for us. We have over 2,500 donors and attendees that are connected with a CRM # and its VERY important for us to have this information already in there with a very small team adding each person is timely and not realistic.

Reasons for choosing OneCause

Familiar with Onecause and hoping for great customer service and availability when questions arise with the new platform

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

LH

Lori H.

Chapter Manager

Non-Profit Organization Management

### "Best Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 15, 2026

We have used OneCause for 5 years and we have received excellent customer service the whole time. The renewal process is so smooth!

Pros

The event management is so user friendly. The bidding process for our donors is easy to understand and use.

Cons

There is not anything that I don't like. We have been able to use the platform with ease for numerous events.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MW

Maddy W.

Director of Events

Performing Arts

### "Great, Easy Auction Site"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 15, 2026

Overall, I had a great experience with OneCause. Our consultant and event managers were all very knowledgeable and helpful. It makes my job as an event planner much easier knowing that OneCause will do a lot of the heavy lifting for me.

Pros

Very easy to use and creates a nice bidding site. The health check is also very useful. There are a lot of different features to utilize that come in handy.

Cons

The photos for the auction items come out cropped, so you often have to go back in and readjust the photos to make sure they don't get cut off.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

LM

Lisa M.

CFO

Non-Profit Organization Management

### "Onecause has been great. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 13, 2026

After using OneCause for 5 years I am very happy with our event management and overall success of our fundraisers.

Pros

The customer support is wonderful and OneCause is very user friendly for both administrators and supporters

Cons

I wish a little more of the prior years information could be brought into the following year, including custom messages. Also check in at the event could be improved.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MM

Michelle M.

Business Finance Manager

Non-Profit Organization Management

### "Recommend Using for your next event"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 12, 2026

Good experience overall, adequate customer service, reliable communication and informative. Being able to rent the equipment is helpful.

Pros

I look forward to using the new event platform. From what it sounds like it fixes the problems we were having before. It gives our donor more visibility and looks to be more user friendly for the bidding and auction processes.

Cons

I don't like that our customized scoreboard does not crossover. Without using the new software I do not have more cons at this time.

Alternatives considered

[Bloomerang Fundraising](https://www.capterra.com/p/80990/Qgiv/)

Reasons for choosing OneCause

At this time we didn't want to change. Stick with the devil you know.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DH

Dawn H.

Events and Communication Manager

Non-Profit Organization Management

### "Tools and Templates, Check it OUT"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 12, 2026

The tool is very user friendly and has accommodated our needs for 4+ years. It has allowed us to streamline our event processes and manage tracking.

Pros

We mostly use the tool for fundraising events. It has been a great tool for communicating with our guests and selling tickets.

Cons

It often takes 24+ hours to receive a response on a Help Desk ticket; seems it should be more immediate or offer a chat option.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

LA

Leah A.

Development Director

Non-Profit Organization Management

### "good tool to have for events"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

June 12, 2026

Good. We have used it for many years. We are still new to the new platform so I do not have enough experience with it yet to rate it fully.

Pros

everything seems very user friendly. Reports are great tools. Customer support is good. Good follow up time.

Cons

We were made to move to a new platform where our supporters did not move over nor can they be batch uploaded to the new platform. With 3000 supporters this will take time to enter.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DB

Dale B.

Development Director

Fund-Raising

### "OneCause Review 3/26"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 24, 2026

Overall, we have enjoyed a good relationship with OneCause. Customer service has been very good most of the time.

Pros

We're able to customize our web pages and insert our own graphics. Reporting is pretty good which allows for deep analysis.

Cons

We were never able to improve the process to sell tickets with assigned seats for our 8th grade musical.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

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