# OneCause Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is OneCause the right Fundraising solution for you? Explore 380 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145329/Fundraising-Software/reviews --- OneCause 4.7 (380) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of OneCause Ease of use 4.4 Customer Service 4.8 ## Pros and Cons in Reviews Responsive customer assistance 95% positive reviews out of 170 Most users report customer support is prompt, knowledgeable, and helpful for resolving issues and guiding usage. Tim B Managing Director, 2 - 10 employees. "The OneCause staff was responsive, immediately available and able to resolve the matter quickly so that a potential major problem was removed completely." Complex onboarding and navigation 35% negative reviews out of 71 Some users comment training and learning curve is steep, with unintuitive processes and outdated instructional resources. Comprehensive auction management tools 93% positive reviews out of 117 Most reviewers describe auction management as streamlined, user-friendly, and effective for organizing events and boosting fundraising. Alexis S Philanthropy Manager, 11 - 50 employees. "Between the seamless silent auction set-up process and the AI integrated to help draft lot descriptions, we were able to get the auction (with over 110 lots) up and running in just 2 days." Continuous product enhancements 100% positive reviews out of 29 Reviewers appreciate improvements and updates, noting regular upgrades address feedback and enhance overall usability. ## Showing most helpful reviews Showing 1-25 of 380 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Christal D. Development Coordinator Education Management Used the software for: 2+ years ### "Great Auction Softward " July 21, 2020 5.0 They are great with online auctions, they help give you insight and ideas to help you reach your goal Pros Customer service is great and friendly. They are knowledgeable and help you succeed. Quick responses anytime I had a question. Cons I wish they had a built in duplicate checker for donors who register twice. You have to run a report that shows you duplicates but it would be nice to check for duplicates without running a report. Reason for choosing OneCause price of product Switched from [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/) More control over the auction site and price of product Review Source Response from OneCause (formerly BidPal) July 24, 2020 Christal, Thank you so much for taking the time to share a review for us! We are grateful to be able to help support #FearlessFundraisers like you advance your cause. Fundraise on! BV Belinda V. Chief Development Officer Hospital & Health Care Used the software for: 2+ years ### "Evergreen enjoys using OneCause" November 10, 2025 5.0 We’ve been very happy with OneCause. Overall, OneCause has made running our fundraising auctions smoother, easier, and more successful. Pros The platform is user-friendly, both for our team and our bidders, and the online auction and mobile bidding features have noticeably increased our event revenue. Their customer support is responsive and helpful, which gives us a lot of confidence on event day. Cons My main frustration is that it isn’t easy to share or carry over information from one event to another within the platform. Alternatives considered [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) Reason for choosing OneCause Main reason was the price and what we could for the amount. Review Source Response from OneCause (formerly BidPal) November 17, 2025 Thank you for sharing your experience! We’re so glad to hear the platform has been user-friendly for both your team and your bidders—and that mobile bidding has helped boost your event revenue. It’s also great to know our customer support team helps you feel confident on event day. Regarding carrying information from one event to another, our team would be happy to walk through options that may streamline that process for you. Please feel free to reach out—we’re here to help. Thanks again for trusting OneCause to support your fundraising success! MJ Monte J. Chief Executive Officer Non-Profit Organization Management Used the software for: 2+ years ### "Room for Improvement" September 25, 2024 3.0 If it's not as intuitive if it needs to be, there should be certain things we can modify ourselves as an organization instead of having to reach our to OneCause customer service for every little thing. Pros Our primary fundraising event is an annual charity golf tournament. One cause is helpful because it not only tracks all our donors, it also works for ticketing and tee sheets. Cons It's not as intuitive as it needs to be. Review Source Response from OneCause (formerly BidPal) October 11, 2024 Thank you for your feedback! We’re glad to hear that OneCause has been helpful for tracking donors, ticketing, and managing your golf tournament. Your input on the platform’s intuitiveness is appreciated, and we understand the importance of being able to make changes independently. If you haven't already passed along your specific wishlist to our team, please let us know at support@onecause.com. We recently added an entirely new golf event management solution as well. if you haven't tried it out, we'd love to give you a tour. Thanks again for sharing your experience! WM Willonda M. CEO Program Development Used the software for: 1-2 years ### "OneCause Overview" November 10, 2025 4.0 Overall, once you get used to the platform it is ok. It could use some improvement to make those of us that previously used eventbrite more comfortable. Pros I like that the platfrom allows us to have all of the information in one place. And provides you with a dashboard for you event. Cons I don't like how it updates every minute or 2. That feature is helpful when there is an live auction happening. However, when there is not a live event, the data should be constant. As it is difficult to look at an item and the bidder if you have to drag the bar accross, sometimes it updates and puts you back at the top of the auction box. That is very ANNOYING! Addtionally, if you can make it more intuitives that woudl be helpful. Like, who bid on what item. Or how much once person bid on all events. Also, when you dump money into our acccount. If you could lable the dump. Auction, Tickets, Suponsorships that woudl be hlepful as well. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Event planner recommended the switch. We will be using what they recommend. Review Source Response from OneCause (formerly BidPal) November 17, 2025 Thank you for sharing your feedback! We’re glad to hear the platform has helped you keep everything in one place and that the event dashboard has been useful. We appreciate your notes on page refresh and reporting preferences—our team is always looking for ways to improve the user experience. If you’d like, our support team would be happy to walk through tips that can make navigating items and bidder details easier. Thanks again for choosing OneCause and for giving the platform a chance—we’re here to help you feel confident and supported as you get more comfortable with it! CB Carla B. Events Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "User Friendly " November 10, 2025 5.0 The event management, bidding process is great and the event registration is excellent it made our guest memorable we got lots of positive feed back. Pros event management, bidding process, customer support, and on day of event registration was very smooth Cons I love OneCause the reporting could be easier the reports are a bit confusing form me in the beginning. Alternatives considered [Givebutter](https://www.capterra.com/p/172048/Givebutter/) Reason for choosing OneCause for the ease of use, registration process and AI capabilities. Switched from [Greater Giving](https://www.capterra.com/p/127257/Event-Software/) The event registration was awful, as well as the support and reporting Review Source Response from OneCause (formerly BidPal) November 11, 2025 Thank you for the kind feedback! We’re so glad to hear OneCause made your event registration, bidding, and overall management run smoothly—and that your guests had such a memorable experience. We appreciate your note on reporting and are always working to make those tools even easier to use. Thanks for choosing OneCause for its ease, support, and AI-powered features! QA Qiana A. Development Administrator Non-Profit Organization Management Used the software for: 6-12 months ### "Great Registration " November 10, 2025 4.0 After using different auction and registration platforms, OneCause hit the nail on the head with their platform. Everything was easy to find and made check-in for the event a breeze. Pros I love the ease of use in the event module. Everything is easy to find such as ticket holders, table captains and registrant information. Cons Trying to find the proper documents for upload took longer than I would like. We need a document for upload that includes all information. Switched from [Handbid](https://www.capterra.com/p/134456/Handbid/) It was a very difficult product to use. It was worth the switch for the ease of use. Review Source Response from OneCause (formerly BidPal) November 17, 2025 Thank you for the great feedback! We’re so glad to hear the event module made registration, ticketing, and check-in easy to manage—those are exactly the moments we aim to simplify. We appreciate your note about document uploads and will keep that in mind as we continue improving. Thanks for choosing OneCause and for making the switch for a smoother, easier event experience! RA Rusty A. Volunteer Non-Profit Organization Management Used the software for: Less than 6 months ### "B&B 2025 - Grade A" November 10, 2025 4.0 All the people were great to work with. Responsiveness was very good. Having the pay as you go option was needed with our group being so small. Pros We liked only dealing with URL link vs having to have people load an app. Also liked having access to support during event time range. Very helpful to speak to a person. The bidding process was very simple. The reporting was really helpful. Cons There might have been some misses we found like covering the sales tax. While we did find out how to manage it, we were already underway. Switched from [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) Looking for something not app based. That was probably the main reason Review Source Response from OneCause (formerly BidPal) November 11, 2025 Thank you for the great feedback! We’re so glad you enjoyed the simplicity of the browser-based and mobile bidding experience and found our event support team helpful during your fundraiser. It’s wonderful to hear the bidding and reporting tools made things easy for your guests and team alike. We appreciate your note about sales tax and are glad you found a solution. Our team is always happy to help if you have questions, too. Thanks for trusting OneCause to power your fundraising success! TB Tim B. Managing Director Civic & Social Organization Used the software for: 1-2 years ### "Happy Customer" September 16, 2025 5.0 We have held three events and three times I have needed OneCause support due to a my user errors. The OneCause staff was responsive, immediately available and able to resolve the matter quickly so that a potential major problem was removed completely. Our events were successful, enjoyable and the culmination of hard work and a lasting partnership with OneCause. Pros I'm slightly technophobic but found that the OneCause fundraising platform is user friendly, intuitive, safe for donors and creates an organized approach to our fundraising event that I didn't know I needed! Donors and bidders were able to access our event with ease. From an event host's perspective, they have thought of everything and it's worth the money! Cons I have yet to find anything that I really dislike. If I had to choose something it would be that there were times I felt like I was left alone to figure out the learning phase. I could have used someone who would make sure I am on track to get the most out of the software and that I am reviewing all the tutorials Review Source Response from OneCause (formerly BidPal) September 17, 2025 Thank you so much for your kind words! We’re thrilled to hear that the platform felt user-friendly and intuitive, and that your donors and bidders had such a seamless experience. It’s also wonderful to know our support team was able to step in quickly when you needed us—we’re proud to be that safety net on event day. If you'd like some more guided learning experience with OneCause, we recently launched the OneCause Certified Customer program—a hands-on workshop series designed to help fundraisers get the most out of the platform with step-by-step guidance, best practices, and thought leadership. Send a message to our Support Team or CSMs for more information! We’re so grateful to have you as part of the OneCause community, and we can’t wait to continue supporting your fundraising success in the future! SN Saeed N. Programs and Events Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Learning Curves - but an excellent product!" August 6, 2025 4.0 I've generally had a great experience with OneCause, as the "power-user" on my team. There is admittedly a learning curve, given the vast amount of features available, but overall the online support is very helpful for granular questions I've encountered, and the event management process, from table set up to silent auction packages, is fairly plug and play. Pros The capabilities to populate registration details from an admin-perspective and the intuitive check-in process the day of. I also liked the text messaging platform for updates throughout the event. The variety of reporting metrics is also excellent. Great real-time chat support as well. Cons The user experience/interface of setting up Giving Center pages is a bit clunky and difficult to navigate. The refund/outstanding balance process is a bit inconsistent as well. Review Source Response from OneCause (formerly BidPal) August 7, 2025 Thank you for the detailed and thoughtful review! We’re so glad to hear that features like real-time chat support, registration tools, intuitive check-in, and event-day text messaging have helped you manage successful events. It’s especially meaningful coming from a power-user—we know how much work goes into event planning behind the scenes. We appreciate your honest feedback on Giving Center setup and the refund/balance process. Your input helps us continue refining the platform, and I’ll be sure to share your comments with our product team. Thanks for being a valued part of the OneCause community—we’re here to support you every step of the way! JC Jennifer C. Director of Events and Volunteer Engagement Non-Profit Organization Management Used the software for: 2+ years ### "Events in Excellence" November 10, 2025 5.0 We love OneCause. It makes events easy to navigate and allows us to run events smoothly. Their staff are incredible and make the software that much more worth the investment. Pros Absolutely adored our live support. \[sensitive content hidden\] are incredible. They answer everything within a timely manor to help us execute our event with excellence. Cons The fees are incredibly high. We have been considering other platforms to save on costs. Guests were off put buy the ticketing and credit card fees Alternatives considered [Qtego](https://www.capterra.com/p/207552/Qtego/) Reason for choosing OneCause ease of scheduling and user friendliness Switched from [Qtego](https://www.capterra.com/p/207552/Qtego/) Ease of scheduling and user friendliness Review Source Response from OneCause (formerly BidPal) November 17, 2025 Thank you for the kind words about our team—hearing how well your live support experience went truly means a lot to us. We’re thrilled that OneCause helped your event run smoothly and that our staff made the process even better. We understand that fees are an important consideration, and we appreciate your honest feedback. We’re always working to balance cost with the level of service, innovation, and support we provide. We'd be happy to chat to show you how competitive our structure is without relying on your donors to add additional tips, which can erode trust. Thank you for partnering with OneCause to support your events—we’re grateful for you! SG Sue G. Director of Development Non-Profit Organization Management Used the software for: Less than 6 months ### "New to One Cause and call me Impressed!" December 10, 2024 5.0 Pretty good thus far. I'm working with the OneCause platform for our end of year appeals so I am engaged ion learning more on how to track the donations - through the site and through our mailing we sent. Pros I was very impressed with the event planning capabilities of the platform - I felt that it did everything I needed and more! Cons I was really looking for one place to see everything I needed to go through to set-up an event. My One Cause person showed it to me, but after I had done a ton of work finding it out myself. Alternatives considered [DonorDock](https://www.capterra.com/p/184187/DonorDock/)[Greater Giving](https://www.capterra.com/p/127257/Event-Software/) Reason for choosing OneCause We have DonorDock as our CRM, but it was missing some of the things OneCause does. Greater Giving was a bad experience from another organzization, so it wasn't a topo choice to use. Review Source Response from OneCause (formerly BidPal) December 13, 2024 Thank you for your review! We’re happy to hear that OneCause has exceeded your expectations for event planning and provided the tools you need to succeed. It’s great to know the platform is supporting your end-of-year appeals as you continue to explore its features. We're glad you were able lean on our support team and OneCause University for guidance—they’re here to make your experience as seamless as possible. Thank you for choosing OneCause, and we’re excited to continue supporting your fundraising efforts! EE Eric E. Development Coordinator Health, Wellness and Fitness Used the software for: 6-12 months ### "OneCause Review" October 7, 2024 4.0 The University and Chat are very helpful from the administrative side. The ease of use from the administrator's side is wonderful. It is not as user friendly as I would like for the guests. The guests do not go through training like administrators and that is cumbersome. Pros Ease of organization, ease of ticket sales by administrator, chat communication for help. Cons No way to save contacts for future blast emails around a similar event. It would be nice to send blast emails as well as blast texts. Guests struggled to assign tickets from their end. Switched from [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) All-in-one service. DonorPerfect had better guest communication options with constant contact. Review Source Response from OneCause (formerly BidPal) November 14, 2024 Thanks for your review, Eric! We're glad to hear OneCause has made ticket sales easy for you, and that your admin finds it user friendly. We'd love to learn more about what your guests are finding troublesome - send us a note at hello@onecause.com! Thanks for trusting us to partner with you in your fundraising. JP Jennifer P. Board Member Non-Profit Organization Management Used the software for: 2+ years ### "Fantastic Auction Resource! " July 9, 2024 5.0 OneCause has been fantastic to work with. Even being a small non-profit, we have maximized its use in every way. We have seen increased revenue in the ease for donor use. Pros I like how easy it is to navigate, duplicate events, and keep track from year to year. I like being able to pull reports for different events, and store donor information. Importing of info is easy, and great support and online resources, too! Cons High equipment rental cost High processing fees Switched from [BiddingOwl.com](https://www.capterra.com/p/130932/BiddingOwl-com/) We needed a more robust system to communicate and generate revenue. Review Source Response from OneCause (formerly BidPal) October 11, 2024 Thank you for your wonderful review! We’re thrilled to hear how much OneCause has helped you streamline your events and increase revenue. It’s great to know you’ve found the platform easy to use and appreciate the support and resources. Thank you for sharing your concerns about rental costs and processing fees--we’ll share that feedback with our team. Thanks again for choosing OneCause! MD Mikayla D. Special Events Coordinator Fund-Raising Used the software for: 6-12 months ### "Absolutely seamless software and such a game changer for our non-profit!" December 22, 2020 5.0 I cannot fathom maneuvering the pandemic as a non-profit without the use of OneCause, much less any other year. We incorporated it into every single virtual event and in-person event and were able to stay financially stable thanks to its use. We actually surpassed our budgeting goals for the year and had the most successful mobile bidding gala silent auction in the Zoos history. We look forward to using OneCause for many years to come! Pros OneCause, including their mobile bidding, peer-to-peer and online giving platforms, has absolutely set the standard for fundraising software for the best price. The software has been invaluable to our non-profit, paying for itself after a single event. Our team seamlessly incorporated each platform into our in-person and virtual events with ease. The mobile bidding software is not only a breeze for administrators to create and manage from the back end, but we have received countless compliments from users/guests as to its ease of use. Even older audiences were able to easily navigate the auction, donate and even set bots/watch different packages. The peer-to-peer platform was unreal. Not only does it have the best aesthetics and options for design, it's seamless in its reporting and analytics. Our peer-to-peer Walk was praised for being a interactive, exciting way to build networks and fundraise for the Zoo for an extended period of time. We cannot stress the effectiveness of this software enough! Cons There is truly so little that we dislike about OneCause. Our customer support contacts were so easy to reach, communicate with and work through any dilemma with. Our only "wish list" item for OneCause's mobile bidding software is simply to be able to categorize fixed price packages. That's all we can think of to improve the platform, which speaks strides of its excellence. Alternatives considered [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/) Reason for choosing OneCause OneCause has superior aesthetics and their staff were significantly better to work with. We had an unprofessional interaction with Classy staff that put a bad taste in our mouth. Switched from [GalaBid](https://www.capterra.com/p/131238/GalaBid/) OneCause is more affordable and offers a better experience for the administrators on the back end and guests/users. Reports/CSV files also seamlessly download and upload into our donor database, DonorPerfect. Review Source Response from OneCause (formerly BidPal) April 11, 2021 What a helpful review, Mikayla! Thank you so much for your kind words and for your partnership. Fundraise on! DC Daunel C. Foundation Event and Program Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Valuable Fundraising Tool" April 29, 2022 5.0 OneCause has become a valuable tool in our fundraising arsenal. During the pandemic the platform provided us the ability to hold all of our planned events even with the cancellation of in-person events and the uncertainty that surrounded event planning. OneCause provided the tools to enable virtual and contactless events pretty seamlessly. Our constituent base has adapted to the use of the online platform, which we continue to use with live events as well, and we have been able to grow our donor base by offering an online component to donors who cannot attend in-person events but still want to support our cause. Pros We purchased this software when the need for virtual events arose. We were looking for a tool to use for fundraising events that included raffles, silent auctions, registration, and peer-to-peer campaigns. The different options available within the software allowed us to tailor each event set up to our specific needs. We required a platform that would be viable for both a virtual and in-person events and would also offer options for hybrid events. The help and support available from OneCause helped to streamline the learning curve. Once we got past the learning curve, the product is easy to use. The various reporting functions were important since the software does not integrate with our CRM system. The ease of use for our donor base was a factor as well. Cons OneCause does not integrate with the CRM system we use, so we had to come up with a few internal workarounds to address accounting and donor contact issues. Setting up event pages is not intuitive, and I needed the help of a web developer to give the pages a professional look and feel. There is a large learning curve to be able to utilize all aspects of the software, which involved a lot of online training videos and articles. Alternatives considered [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) Reason for choosing OneCause We chose OneCause due to the ease of use, the different applications that could be applied using the software that fit our fundraising model, and the value proposition compared to other products. Review Source JL Janell L. Development Associate Entertainment Used the software for: Less than 6 months ### "MPAC Starlight Ball" December 7, 2023 5.0 Amazing! In-house products combined with your staff made our experience exceptional. Pros In house iPads and swipers!! Additionally, the staff provided night of was amazing. Cons The Dashboard -- again I may just be used to GiveSmart I just wish it was nicer to look at. It was very easy to view the dashboard night of to see the progress of the silent auction Reason for choosing OneCause In-house iPads and Staff is why we ultimately chose OneCause Switched from [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/) Consistent issues year after year. Last year in particular there were issues with their credit card swipers. Review Source AE Ashley E. Administrative Coordinator Individual & Family Services Used the software for: 6-12 months ### "Really Solid Performance" December 1, 2025 4.0 It's relatively easy to set up and work with. It's easy for our donors to use without an issue, and we don't really need customer support ever because of that. Pros I like the interface of the app. It's clean and gives an upscale appearance to our fundraising event. The bidding process was nice and simple, and it is not overly expensive compared to other software. Everything is straightforward, secure to my knowledge, and ready to go. Cons I know my coworkers who have worked with it longer do not like the recent updates to the software, so we are looking to switch in 2026. Part of the reason is we wanted something that integrated with our donor management software which, unfortunately, OneCause does not at this time. Review Source Response from OneCause (formerly BidPal) December 2, 2025 Hi Ashley, thank you so much for the review! We are so glad that you found the platform to be straightforward and easy to use for both you and your donors. We're sad to hear that you are looking to switch in 2026 and hope you'll stick around as we are always improving the software and adding to the integrations we offer! VR Vince R. Foundation Staff Support Education Management Used the software for: 1-2 years ### "NEF Annual Gala" December 11, 2024 4.0 Overall, love our experience with OneCause. Pros LOVE our representatives and event managers. ALWAYS on point and attentive when needed!! They always offer tools to help utilize their systems. Cons The time taking to get used to the new system - all great though! Review Source Response from OneCause (formerly BidPal) December 12, 2024 Thank you for sharing a review! We’re thrilled to hear that you’ve had such a positive experience with our representatives and event managers—they truly take pride in supporting our customers and providing tools to help you get the most out of the platform. We understand that learning a new system takes time, and hope you fully take advantage of resources like OneCause University and our support team, who are always ready to assist when needed. Thank you for sharing your experience—we’re so glad you’re loving OneCause! AS Andrea S. Chief Operating Officer Fund-Raising Used the software for: 2+ years ### "Funding our Cause with OneCause" October 7, 2024 5.0 Our event coordinator at the Gala was very supportive and training our students well so that they were able to help our guests sign in, purchase and bid. Pros The simplicity of purchasing tickets/items on line and actually bidding at our Gala. Cons The length of time having to spend on a conference all with our event coordinator. We have been doing charitable events for 7 years with OneCause and clearly understand our rolls. All we really need is a quick review Review Source Response from OneCause (formerly BidPal) October 15, 2024 Thank you for your review! We’re glad to hear that OneCause made ticket purchasing and bidding simple for your gala, and that your event coordinator provided great support, especially with training students. We appreciate your feedback on the time in pre-event calls and will share it with our team to improve the process. Thanks again for your continued partnership over the years! LL Luci L. Administrative Office Manager Individual & Family Services Used the software for: 2+ years ### "OneCause brought our fundraising out of the dark ages!" July 10, 2024 5.0 As with so many other non-profits, we were forced to pivot during the pandemic to find other ways to fundraise. We purchased OneCause as a result and as it turns out, was one of the best purchases we've made. There are many facets to OneCause including event management, online auction, donation tracking, credit card processing, etc. The event website build requires some patience, but OneCause provides an outstanding help center including a "University" to help users succeed. Each support request that I've had over the past 4 years has been answered in a timely manner. On top of all that, OneCause provides regular webinars covering a variety of helpful topics. The event management piece is easy to use and track attendees. The online auction provides an outstanding guest experience and has increased our silent auction proceeds from the antiquated paper bid sheets. Overall OneCause is a powerful fundraising tool, and we are happy to have this software in our fundraising toolbelt. Pros The best aspect of OneCause is the online auction. As important as the proceeds are from a fundraising event, the guest experience is just as important. Our guests are thrilled with the convenience that an online auction provides. The days of going back and forth to write down a bid are gone! OneCause delivers an outstanding, simple and convenient auction experience. Cons What I like the least about OneCause is building an event website. The inability of uploading photos and videos directly into the custom pages is inconvenient. Instead, photos need to be uploaded to Google or Dropbox and then the link is placed behind the scenes with some tweaks. The same process is required for videos. Review Source Response from OneCause (formerly BidPal) October 11, 2024 Thank you for your thoughtful review! We’re thrilled to hear how OneCause has transformed your fundraising and elevated the guest experience through our online auction feature. It’s great to know the platform has become such a valuable tool for your organization, and we’re glad our help center and webinars have been helpful over the years. We appreciate your feedback on the event website functionality, and we’ll share it with our team for future improvements. Thanks again for your support and for choosing OneCause to power your fundraising efforts! JK Jason K. Senior Director of Development Non-Profit Organization Management Used the software for: 2+ years ### "Overall Solid " July 10, 2024 4.0 I’ve used onecause for the last few years and it has been a strong experience. We have also used the in person option which was ok and this year we opted to not use it and it was fine Pros The silent auction component which helps us with fundraising Cons That you can only add one photo per experience and it does not allow to showcase all of our items Review Source Response from OneCause (formerly BidPal) October 11, 2024 Thank you for your review! We’re glad to hear that OneCause has been a strong solution for your fundraising, especially the silent auction feature. You do have the ability to add more than one photo for auction items on the Platform - we'd love to help! Reach out to support@onecause.com next time you are setting up your items and we'll gladly walk you through. Thanks again for your feedback! JJ Jackie J. Senior Director Marketing & Communications Non-Profit Organization Management Used the software for: 2+ years ### "OneCause makes fundraising easy!" March 22, 2023 5.0 OneCause has elevated our event processes and in turn our fundraising. The next advancement they have rolled out with the new platform is truly NEXT LEVEL. It provides even more integration and opportunity for opening events to people outside the room with increased functionality and support, in addition to support features for non-event specific fundraising. The creativity and passion that goes into creating their software and services offered makes OneCause stand out. Pros We've used OneCause for several years on multiple events and it's such an easy platform. The team is supportive and always provides best practices to help keep us on track and making things the most effective. They stay in touch throughout the process which makes the day of easier on everyone. I like the extensive reporting options and variety of ways to export the data. The onsite staff is crucial for event success - their team thinks about events in a big picture way often enabling them to be a step ahead. They manage so much behind the scenes that keep the nonprofit members able to focus on guests. Cons Integration was easy and I can't think of anything that's missing for my needs. Review Source GP Gina P. Program Director Non-Profit Organization Management Used the software for: 2+ years ### "OneCause Helps with Our Cause!" May 15, 2024 5.0 I love OneCause! No more paper bid sheets! No more raffle tickets! Everything is on the OneCause platform where tickets, bidding, and donations are simple. Pros OneCause is very userfriendly and when I don't know how to do something, their training videos and websites are very helpful as is customer service when I need a little more help! We've used OneCause for over a decade and I've been working with it for the past three years for our event planning. We've had events where OneCause provided support persons and equipment and we've had events that were completely DIY. As the event is approaching and ending, I use OneCause multiple times a day to track progress and do post-event reports. Our most recent experience with OneCause was for a golf tournament (a new event for us) and integration and implementation was easy and seamless! Cons My only issue with OneCause is when I'm entering items for our auctions and click Save and Next, it doesn't always save my entry. It's not a deterrent, I just go about entering, saving, and entering the next item differently. Review Source Response from OneCause (formerly BidPal) June 12, 2024 Thank you for your wonderful review! We're delighted to hear how OneCause has been user-friendly and instrumental in your event planning over the years. It's fantastic to know our training resources, customer service, and support have been helpful to you. We appreciate your feedback about the auction item entry process and will look into this issue. Your insights are important to us as we continue to improve our platform. We're thrilled that OneCause has made managing tickets, bidding, and donations simple and efficient for you. Thank you for sharing your experience and for your continued partnership! HS Heather S. Director of Events Hospitality Used the software for: 2+ years ### "OneCause " November 29, 2022 4.0 Couldn't have lived without it, but there are some improvements to be made. I felt as though I constantly had to call to ask questions. It would be nice if we (users) were given a better overall tutorial of the platform - start to finish. Pros The auction items are able to be previewed prior to the event date which is most helpful. Allowing those who can't make it to the event itself the opportunity to participate! Therefore reaching a wider net than the traditional auction setup allows. Cons There isn't an app. Guests were really flustered by the website. They wanted something extremely user-friendly. Most of our participants are older and don't know how to navigate the website. Review Source Response from OneCause (formerly BidPal) December 5, 2022 Thank you so much for taking the time to write this review, Heather. We appreciate your feedback and it is through reviews like this that we are able to continue to make enhancements to our product. EA Erin A. Communications and Development Associate Music Used the software for: Less than 6 months ### "A successful auction earns OneCause a happy customer " January 27, 2023 4.0 OneCause is a great, affordable fundraising and event managing software with awesome customer service and reports/analytics. Pros The features that I used and appreciated the most were mobile marketing, ticketing, and reports/ analytics. The customer service at OneCause is top notch. I was responded to immediately with affective answers. Cons The dashboard and lingo used in OneCause could be more intuitive (donors vs supporters for example). My organization did a silent auction of mostly fine art. I was not thrilled with the low-resolution photos that were too small to see the art. If you upload more than one photo, you cannot click to see the photos unless you pause and stay on the page for several seconds. I ended up having to create a high resolution share folder and insert the link into the description of each auction package. Several donors (young and old) could not easily see the various sub-groups and only looked at the Featured Items tab so I ended up including all packages in the featured items tab. Review Source Response from OneCause (formerly BidPal) February 7, 2023 Thank you so much for taking the time to write this review, Erin. We appreciate the thoughtful feedback. It is through reviews like this that we can continue to make enhancements to our products. Grateful we get to partner with your cause! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.