--- title: "OneCause Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is OneCause the right Fundraising solution for you? Explore 388 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/145329/Fundraising-Software/reviews/" page_type: "reviews" language: "en" --- OneCause 4.7 (388) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 10th, 2026 # Reviews of OneCause Ease of use 4.4 Customer Service 4.8 ## Pros and Cons in Reviews AS Alicia S Development AssistantNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “I've used it for PTA fundraisers in both elementary & middle school; and convinced my employer to implement it for our annual fundraising gala at the non-profit I work for.“ November 10, 2025 KK Ksenija K PresidentNon-Profit Organization Management, Self-employedUsed the software for: 6-12 months. “Also, it is very confusing for the guests to have to enter their credit card number to claim the ticket, even though their tickets were complimentary.“ November 17, 2025 Alexis S Philanthropy ManagerFund-Raising, 11 - 50 employeesUsed the software for: Less than 6 months. “Between the seamless silent auction set-up process and the AI integrated to help draft lot descriptions, we were able to get the auction (with over 110 lots) up and running in just 2 days.“ July 12, 2025 AE Ashley E Administrative CoordinatorIndividual & Family Services, 51 - 200 employeesUsed the software for: 6-12 months. “Part of the reason is we wanted something that integrated with our donor management software which, unfortunately, OneCause does not at this time.“ December 1, 2025 MM Michelle M Business Finance ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “It gives our donor more visibility and looks to be more user friendly for the bidding and auction processes.“ June 12, 2026 KM Karen M PresidentPhilanthropy, 11 - 50 employeesUsed the software for: 1-2 years. “Portions of the database deleted the letter "D" and replaced it with "=" making it difficult to search names to resolve problems. “ October 10, 2024 CB Carla B Events ManagerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 1-2 years. “event management, bidding process, customer support, and on day of event registration was very smooth“ November 10, 2025 SW Sherry W Director of Office OperationsCivic & Social Organization, 2 - 10 employeesUsed the software for: More than 2 years. “The staff we called for help with the new system did not know how to use the system either so that was a challange also the inability to print our fundraising sheets in various sizes.“ May 21, 2025 ## Showing most helpful reviews Showing 1-25 of 388 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Christal D. Development Coordinator Education Management Used the software for: 2+ years ### "Great Auction Softward " July 21, 2020 5.0 They are great with online auctions, they help give you insight and ideas to help you reach your goal Pros Customer service is great and friendly. They are knowledgeable and help you succeed. Quick responses anytime I had a question. Cons I wish they had a built in duplicate checker for donors who register twice. You have to run a report that shows you duplicates but it would be nice to check for duplicates without running a report. Reason for choosing OneCause price of product Switched from [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/) More control over the auction site and price of product Review Source Response from Bonterra July 24, 2020 Christal, Thank you so much for taking the time to share a review for us! We are grateful to be able to help support #FearlessFundraisers like you advance your cause. Fundraise on! KK Ksenija K. President Non-Profit Organization Management Used the software for: 6-12 months ### "ONE CAUSE is excellent fundraising platform!" November 17, 2025 5.0 \[sensitive content hidden\] was great at teaching us how to use the platform. The Run of Show gives the needed framework and every customer support person was exceptional. Pros The entire platform is wonderful! Easy to use and comprehensive. \[sensitive content hidden\] met with us on a regular basis and was very helpful at explaining to the team how the platform works. Customer support was great and Jessica, who joined us at the event, was outstanding. Cons There are some redundancies at the point on entering the guests names. Also, it is very confusing for the guests to have to enter their credit card number to claim the ticket, even though their tickets were complimentary. They thought that the ticket purchase was required. Alternatives considered [BetterWorld](https://www.capterra.com/p/237618/BetterWorld/) Reason for choosing OneCause Please see above. Ease of use, support, simplicity for the guests. Switched from [BetterWorld](https://www.capterra.com/p/237618/BetterWorld/) One cause is more comprehensive and has much better technical support before and during the event. Also, customer support is excellent. Review Source Response from Bonterra November 18, 2025 Thank you for the wonderful review! We’re thrilled to hear that the platform felt easy and comprehensive for your team, and that your onboarding and event support—both before and during the event—made such a strong impact. It’s great to know the Run of Show and our customer support team helped you feel confident every step of the way. We appreciate your notes about guest entry and credit card collection - we're always working to improve the platform. Our team is always happy to walk through options and best practices to make the guest experience even smoother. Thank you again for choosing OneCause—we’re honored to support your events and excited to continue partnering with you! JM Julie M. Chief Development Officer Human Resources Used the software for: Less than 6 months ### "Don't do it" September 3, 2025 2.0 WE are VERY disappointed. And after numerous problems right out of the gate, there is no partial or full refund. So our addictions and homeless shelter are just out $3000. Pros It seemed like it would make events - from internal staff events to big fundraising events- easier. It did not. Cons For small, free events like a Volunteer Luncheon, attendees who want to RSVP need to enter a credit card, which of course would never happen. Also it's not user friendly to set up events, and took WAY too much time and too many calls to customer service. Review Source MW Maddy W. Director of Events Performing Arts Used the software for: 1-2 years ### "Great, Easy Auction Site" June 15, 2026 5.0 Overall, I had a great experience with OneCause. Our consultant and event managers were all very knowledgeable and helpful. It makes my job as an event planner much easier knowing that OneCause will do a lot of the heavy lifting for me. Pros Very easy to use and creates a nice bidding site. The health check is also very useful. There are a lot of different features to utilize that come in handy. Cons The photos for the auction items come out cropped, so you often have to go back in and readjust the photos to make sure they don't get cut off. Review Source HO Heather O. Events Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "One Cause is a great online platform" November 10, 2025 4.0 I had a great experience with One Cause. As the new Events Coordinator I was able to use Zooms and online tools to learn about the One Cause platform. I was also able to schedule meetings with a One Cause person and ask my questions while looking at the screen together. I am looking forward to working with One Cause again. Cons People did not like that they had to enter a phone number and email address just to look at the Silent Auction on One Cause. Alternatives considered [32auctions](https://www.capterra.com/p/173097/32auctions/)[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) Reason for choosing OneCause I was able to get a Pay As you Go plan since we only do the Virtual Silent Auction once and year and it saved us money! Review Source Response from Bonterra November 17, 2025 Thank you for sharing your experience! We’re so glad the Zoom trainings and screen-share sessions helped you get comfortable with the platform—especially as a new Events Coordinator. It’s great to hear that the tools and support made learning OneCause easier and more hands-on. We appreciate your note about guests needing to enter contact information to view the silent auction. This requirement helps ensure secure bidding and accurate communication, but we understand the feedback from attendees. Thank you again for choosing OneCause—and we’re happy the Pay-As-You-Go plan was a good fit for your annual auction. We look forward to supporting your next event! MD Meg D. Foundation Dir. Hospital & Health Care Used the software for: 2+ years ### "Foundation Director" November 17, 2025 5.0 Team is responsive and supportive. Onboarding is good. We've been using the system for about four or so years now. Pros Helpful support and account representatives Always adding new and helpful features to the software Auction offers a professional appearance and makes it easy for constituents to bid Online support library is very extensive and helpful with both videos and readable options Onsite support is great! Cons Our Foundation supports a very small rural hospital and the cost is a stretch for us, especially the onsite support for our auction which we find critical to the success of our event. We make it work because it has increased our auction revenue. Alternatives considered [Panorama](https://www.capterra.com/p/166550/Panorama/)[GiveSmart](https://www.capterra.com/p/130794/GiveSmart/) Reason for choosing OneCause More professional look and more features; easier to bid online Switched from [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/) More professional look and more features; easier to bid online Review Source Response from Bonterra November 18, 2025 Thank you for sharing your experience! We’re so glad to hear that OneCause has provided a professional auction experience, helpful resources, and strong support—both online and onsite—to make your events successful. It’s wonderful to know the platform has helped increase your auction revenue over the years. We recognize that cost is an important consideration for smaller organizations, and we truly appreciate the investment you make in partnering with us. Our team is always here to ensure you get the most value from the platform and the support you rely on. Thank you for being with us for four years—we’re grateful for your trust and partnership! BV Belinda V. Chief Development Officer Hospital & Health Care Used the software for: 2+ years ### "Evergreen enjoys using OneCause" November 10, 2025 5.0 We’ve been very happy with OneCause. Overall, OneCause has made running our fundraising auctions smoother, easier, and more successful. Pros The platform is user-friendly, both for our team and our bidders, and the online auction and mobile bidding features have noticeably increased our event revenue. Their customer support is responsive and helpful, which gives us a lot of confidence on event day. Cons My main frustration is that it isn’t easy to share or carry over information from one event to another within the platform. Alternatives considered [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) Reason for choosing OneCause Main reason was the price and what we could for the amount. Review Source Response from Bonterra November 17, 2025 Thank you for sharing your experience! We’re so glad to hear the platform has been user-friendly for both your team and your bidders—and that mobile bidding has helped boost your event revenue. It’s also great to know our customer support team helps you feel confident on event day. Regarding carrying information from one event to another, our team would be happy to walk through options that may streamline that process for you. Please feel free to reach out—we’re here to help. Thanks again for trusting OneCause to support your fundraising success! WM Willonda M. CEO Program Development Used the software for: 1-2 years ### "OneCause Overview" November 10, 2025 4.0 Overall, once you get used to the platform it is ok. It could use some improvement to make those of us that previously used eventbrite more comfortable. Pros I like that the platfrom allows us to have all of the information in one place. And provides you with a dashboard for you event. Cons I don't like how it updates every minute or 2. That feature is helpful when there is an live auction happening. However, when there is not a live event, the data should be constant. As it is difficult to look at an item and the bidder if you have to drag the bar accross, sometimes it updates and puts you back at the top of the auction box. That is very ANNOYING! Addtionally, if you can make it more intuitives that woudl be helpful. Like, who bid on what item. Or how much once person bid on all events. Also, when you dump money into our acccount. If you could lable the dump. Auction, Tickets, Suponsorships that woudl be hlepful as well. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Event planner recommended the switch. We will be using what they recommend. Review Source Response from Bonterra November 17, 2025 Thank you for sharing your feedback! We’re glad to hear the platform has helped you keep everything in one place and that the event dashboard has been useful. We appreciate your notes on page refresh and reporting preferences—our team is always looking for ways to improve the user experience. If you’d like, our support team would be happy to walk through tips that can make navigating items and bidder details easier. Thanks again for choosing OneCause and for giving the platform a chance—we’re here to help you feel confident and supported as you get more comfortable with it! CB Carla B. Events Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "User Friendly " November 10, 2025 5.0 The event management, bidding process is great and the event registration is excellent it made our guest memorable we got lots of positive feed back. Pros event management, bidding process, customer support, and on day of event registration was very smooth Cons I love OneCause the reporting could be easier the reports are a bit confusing form me in the beginning. Alternatives considered [Givebutter](https://www.capterra.com/p/172048/Givebutter/) Reason for choosing OneCause for the ease of use, registration process and AI capabilities. Switched from [Greater Giving](https://www.capterra.com/p/127257/Event-Software/) The event registration was awful, as well as the support and reporting Review Source Response from Bonterra November 11, 2025 Thank you for the kind feedback! We’re so glad to hear OneCause made your event registration, bidding, and overall management run smoothly—and that your guests had such a memorable experience. We appreciate your note on reporting and are always working to make those tools even easier to use. Thanks for choosing OneCause for its ease, support, and AI-powered features! DH Dawn H. Events and Communication Manager Non-Profit Organization Management Used the software for: 2+ years ### "Tools and Templates, Check it OUT" June 12, 2026 5.0 The tool is very user friendly and has accommodated our needs for 4+ years. It has allowed us to streamline our event processes and manage tracking. Pros We mostly use the tool for fundraising events. It has been a great tool for communicating with our guests and selling tickets. Cons It often takes 24+ hours to receive a response on a Help Desk ticket; seems it should be more immediate or offer a chat option. Review Source QA Qiana A. Development Administrator Non-Profit Organization Management Used the software for: 6-12 months ### "Great Registration " November 10, 2025 4.0 After using different auction and registration platforms, OneCause hit the nail on the head with their platform. Everything was easy to find and made check-in for the event a breeze. Pros I love the ease of use in the event module. Everything is easy to find such as ticket holders, table captains and registrant information. Cons Trying to find the proper documents for upload took longer than I would like. We need a document for upload that includes all information. Switched from [Handbid](https://www.capterra.com/p/134456/Handbid/) It was a very difficult product to use. It was worth the switch for the ease of use. Review Source Response from Bonterra November 17, 2025 Thank you for the great feedback! We’re so glad to hear the event module made registration, ticketing, and check-in easy to manage—those are exactly the moments we aim to simplify. We appreciate your note about document uploads and will keep that in mind as we continue improving. Thanks for choosing OneCause and for making the switch for a smoother, easier event experience! JO Joan O. Resource Development Manager Health, Wellness and Fitness Used the software for: 2+ years ### "OneCause Rocks!" July 11, 2025 5.0 Amazing! OneCause has helped us automate our auction process, saving time and streamlining operations, while also increasing the funds we raise through more efficient bidding. Pros I like the ease for staff and volunteers to enter auction information and easy for guests to bid on auction items or give a donation. Cons Limited options on thermometer page--prefer the total to show without looking like the last person to donate gave the entire balance. Would like to see video options added to the new platform for appeals and marketing our events. Alternatives considered [Qtego](https://www.capterra.com/p/207552/Qtego/) Reason for choosing OneCause Ease of use and added support, plus customer recommendations Review Source Response from Bonterra July 14, 2025 Thank you for your kind words and helpful suggestions, Joan! We're thrilled that OneCause has made your auction process easier and more successful, and we appreciate your feedback on the thermometer page and video options as we continue to enhance the platform. Your input is invaluable to us! Thanks for trusting us to support your fundraising. SG Sue G. Director of Development Non-Profit Organization Management Used the software for: Less than 6 months ### "New to One Cause and call me Impressed!" December 10, 2024 5.0 Pretty good thus far. I'm working with the OneCause platform for our end of year appeals so I am engaged ion learning more on how to track the donations - through the site and through our mailing we sent. Pros I was very impressed with the event planning capabilities of the platform - I felt that it did everything I needed and more! Cons I was really looking for one place to see everything I needed to go through to set-up an event. My One Cause person showed it to me, but after I had done a ton of work finding it out myself. Alternatives considered [DonorDock](https://www.capterra.com/p/184187/DonorDock/)[Greater Giving](https://www.capterra.com/p/127257/Event-Software/) Reason for choosing OneCause We have DonorDock as our CRM, but it was missing some of the things OneCause does. Greater Giving was a bad experience from another organzization, so it wasn't a topo choice to use. Review Source Response from Bonterra December 13, 2024 Thank you for your review! We’re happy to hear that OneCause has exceeded your expectations for event planning and provided the tools you need to succeed. It’s great to know the platform is supporting your end-of-year appeals as you continue to explore its features. We're glad you were able lean on our support team and OneCause University for guidance—they’re here to make your experience as seamless as possible. Thank you for choosing OneCause, and we’re excited to continue supporting your fundraising efforts! EE Eric E. Development Coordinator Health, Wellness and Fitness Used the software for: 6-12 months ### "OneCause Review" October 7, 2024 4.0 The University and Chat are very helpful from the administrative side. The ease of use from the administrator's side is wonderful. It is not as user friendly as I would like for the guests. The guests do not go through training like administrators and that is cumbersome. Pros Ease of organization, ease of ticket sales by administrator, chat communication for help. Cons No way to save contacts for future blast emails around a similar event. It would be nice to send blast emails as well as blast texts. Guests struggled to assign tickets from their end. Switched from [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) All-in-one service. DonorPerfect had better guest communication options with constant contact. Review Source Response from Bonterra November 14, 2024 Thanks for your review, Eric! We're glad to hear OneCause has made ticket sales easy for you, and that your admin finds it user friendly. We'd love to learn more about what your guests are finding troublesome - send us a note at hello@onecause.com! Thanks for trusting us to partner with you in your fundraising. PB Paul B. Director of Advancement Primary/Secondary Education Used the software for: 2+ years ### "Great Auction Software and Customer Service" November 14, 2023 5.0 Switching to this software really improved the quality of our annual Auction and helped us reach a new level. We have used the software for 5 years now and are very happy with the quality and service we receive (taking into account the comments about the old software being better than the new software). Pros This online bidding software is incredibly user-friendly for our bidders and has very good administrative options for our Auction team. Also, the customer service at One Cause is always excellent. We pay extra to have an on-site representative at our event, and it has always helped our event to go smoothly. Using this software is an investment, we pay around $3,000-$4,000 total to use it just for our Auction event every year, but it is well worth the cost for the amount of money we raise and the ease of use of our bidders and team. Cons Last year (2022) we used the new bidding software that OneCause was developing. There were many significant problems with this bidding software that made things difficult for our bidders and our team running the event. This year (2023) we were able to switch back to their older software, and that was a much better experience. We will want to continue using this older software in the future. Alternatives considered [Auctria](https://www.capterra.com/p/112910/Auctria/)[GiveSmart](https://www.capterra.com/p/130794/GiveSmart/) Reason for choosing OneCause Recommendation from a nearby school who used OneCause and had a good experience. Switched from [Auctria](https://www.capterra.com/p/112910/Auctria/) More robust online bidding features using OneCause. Review Source VR Verified Reviewer The Legacy Committee President Non-Profit Organization Management Used the software for: 6-12 months ### "Many good features" August 10, 2021 4.0 We did lots of research on event/auction software before purchasing OneCause, and we found that, despite its limitations, OneCause has more functionality and flexibility than other software options. We also appreciated that we could call the OneCause support team when we needed help. Pros The software allows you to customize your website according to the organization's needs. It is pretty simple to process transactions, refunds, etc., when needed. OneCause also creates a database of supporters as info is being submitted, which is very helpful. Cons Users' login and functionality were confusing for many. We didn't like how we couldn't offer sponsorships and underwriting gifts on separate tabs on the site... The sponsorships were easily "lost" within the Auction tab, and the underwriting gifts were easily "lost" within the Tickets tab. Also, it should have been easier/less clunky for users to establish one (and only one) login and then revisit their event and guests' details to make modifications. Alternatives considered [Handbid](https://www.capterra.com/p/134456/Handbid/)[Silent Auction Pro](https://www.capterra.com/p/92365/Silent-Auction-Pro/)[Bloomerang Fundraising](https://www.capterra.com/p/80990/Qgiv/) Reason for choosing OneCause More functionality and flexibility, easy access to customer support. Review Source Response from Bonterra October 7, 2021 Thank you so much for your feedback! We appreciate partnering with your cause and love hearing how responsive and helpful our support was for your event. TS Teresa S. Director of Development Non-Profit Organization Management Used the software for: 1-2 years ### "A great platform that can do it all!" April 11, 2024 5.0 Overall, my experience was very good. Their customer service was good and the training was also good. I would recommend to someone needing a robust system. Pros OneCause is a great platform for Galas and can be a one-stop-shop for you and your guests. I liked that I could do registration, have an online auction, place our tribute book, and have livestream all in one place. Cons My biggest gripe is probably the cost. It is rather pricey but then you often times get what you pay for. Switched from [ClickBid](https://www.capterra.com/p/144446/ClickBid/) We needed a more robust platform on which we could place everything. Review Source Response from Bonterra June 12, 2024 Thank you for your detailed review! We're thrilled to hear that OneCause has been a great platform for your galas and a one-stop shop. We appreciate your feedback regarding cost. We strive to provide best-in-class tools, support, and value for all our customers, and your input is important to us. Thank you for recommending OneCause to others needing a robust system! We're glad to have you onboard and look forward to supporting your future events. OW Odily W. Event Specialist Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Fundraising Tools, with Navigation and Access Issues" May 20, 2025 4.0 the platform offers a wide range of tools that are very helpful for organizing events and managing donor engagement. However we consistently had difficulty signing in. Every time I wanted to access the platform, the login process was frustrating and unreliable. Improving the sign-in experience would make the platform much more user-friendly. Pros The supports they provided us at all times during the soirée was always immediate, and during the event, they were actively resolving issues as they arose." Cons I find the website a bit challenging when searching for specific information. The navigation could be more intuitive, especially for users who are new to the platform. A clearer structure and improved search functionality would greatly enhance the user experience. Review Source Response from Bonterra May 22, 2025 Thank you for your valuable feedback! We're thrilled to hear that the support team was able to assist you promptly during your event. We’re committed to resolving any issues as they arise and ensuring a smooth experience for your team. We also appreciate your insights on navigation and the sign-in process. We’re always working to improve the platform, and we’ll definitely pass your suggestions for clearer structure and improved search functionality to our product team. Thanks again for sharing, and we're here to support you as you continue to use OneCause for your fundraising events! CW Celia W. Event Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "WORTH HAVING ON SITE" November 10, 2025 5.0 Pros The One Cause team was SO helpful at our event. They were efficient and knowledable and it was well worth the money to have them present to take care of us. Cons I haven't had any yet. I love their platform and the simplicity of it. There's nothing that I can come up with. Review Source Response from Bonterra November 11, 2025 Thank you for the wonderful feedback! We’re thrilled to hear our onsite team made such a positive impact at your event. They take great pride in keeping things running smoothly, and it’s great to know their support helped make your experience stress-free. We’re so glad you love the platform’s simplicity—thanks for trusting OneCause to power your fundraising! AW Amy W. Project Manager Non-Profit Organization Management Used the software for: 2+ years ### "Great for traditional bidding/paddle raises" December 12, 2024 5.0 Pros It's one of the only pieces of software still around that does traditional paddle raise/bidding with a held credit card and charge at a later date. A lot of software requires bidders/donors to register for an account or submit their information through a form. OneCause allows for the flexibility of a more curated participant experience. Cons The UI/UX of the back end is old and clunky to use. Review Source Response from Bonterra December 13, 2024 Thank you for your review! We’re so glad to hear that OneCause provides the flexibility and curated participant experience you’re looking for, especially for traditional paddle raises and bidding. It’s great to know the platform meets your needs in this area! If you haven't made the switch to our new Platform, reach out to learn more about the improved UI/UX - and we're always working to make it even better! Thank you for sharing your experience, and we’re here to support your fundraising success. KK Kemba K. Special Events Manager Non-Profit Organization Management Used the software for: 6-12 months ### "OneCause-A Breath of Fresh Air" October 9, 2024 5.0 We used another CRM company in the past, and they couldn't compare it to OneCause. Our entire experience was like night and day. Pros i love the customer service, the troubleshooting expertise, and the professionalism of OneCause's staff Cons First American's processes system. There should be some alternative options for making payments through First American. Review Source Response from Bonterra November 14, 2024 Thanks for your review, Kemba! We're glad to hear that OneCause has been a positive change for you over a CRM, and that our customer service has been helpful! We appreciate you trusting us to be a part of your fundraising. SD Stella D. Development & Special Events Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "OneCause User" July 21, 2022 5.0 I like using OneCause because it is easy to manage and easy to train people on. I love working with the OneCause staff online and most especially on site. The OneCause support staff is knowledgeable and promptly responds to questions or needs. The onsite staff is very friendly and work really hard to provide us with feedback on how best to maximize the features of the platform. They make recommendations but make sure they know who the client is and not overstep their bounds. Pros I have used this platform in my previous job and I found it to be very easy to use, like the newly updated features i.e. sponsors able to send a unique invite link to their guests. Our events team was able to jump in and use it right away. I also like that disbursements are made the next day after the event and the financial reports are easy to use or download.. Cons Not being able to upload images directly on the site. I have to use a dropbox link to store the images I use for the pages. Reason for choosing OneCause Previous user and knows the benefits Switched from [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/) Bad service experience Review Source Response from Bonterra September 9, 2022 Thank you so much for taking the time to provide us this review, Stella. We love hearing how our software was easy to use and seamless for your organization. So glad we get to partner with your cause. MR Michele R. Events Manager Non-Profit Organization Management Used the software for: 2+ years ### "OneCause offers a complete fundraising toolkit!" September 20, 2022 5.0 One Cause's greatest asset is their people. The One Cause personnel is friendly, helpful and knowledgeable. It was a pleasure working with every OneCause representative that I encountered. Pros Software is easy to use and the tutorials are very helpful. OneCause has a complete suite of tools to make event management and fundraising a breeze. Cons I wish it offered the user the ability to be more visual. I wish that One Cause offered an online market that anyone could utilize to bid on auction prizes or to show their generosity and support. Reason for choosing OneCause One Cause offered in person event staffing and the price was right. Review Source Response from Bonterra December 6, 2022 Thank you so much for the review. We love hearing how easy to use and learn our software is for your team. Grateful we get to partner with your cause. TH Tiffany H. Director of Foundation Operations Hospital & Health Care Used the software for: 2+ years ### "MCHS Foundation" July 9, 2024 5.0 OneCause elevated our fundraising events to a level our rural community wasn't even necessarily ready for. However, it was quickly embraced and has helped us to reach further and raise more than we otherwise could have. Pros Bringing OneCause as a mobile bidding platform to our fundraising events elevated our reach, impact and fundraising goals. Cons Initially the cost was relatively large for us as we utilized onsite support for our large gala. However, a couple years in we became incredibly confident in the set up and usage of the software and now utilize it DIY for all of our events. Review Source Response from Bonterra October 11, 2024 Thank you for your great review! We’re so glad OneCause helped elevate your fundraising events and expand your reach, especially in your rural community. It’s wonderful to hear how quickly you gained confidence using the platform and now handle events DIY! We appreciate your feedback on the initial cost and are happy to know the investment has paid off for your organization. Thanks again for sharing your experience! MH Maureen H. Development & Special Events Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "OneCause is wonderful!" May 30, 2023 5.0 We've used OneCause for smaller fundraising events with a silent auction and large gala events with a live auction. For any event, it's been the key to our event success. Pros The customer service sets OneCause apart. Knowing that you can always speak with someone at OneCause leading up to your event is incredible. They answer the phone quickly and are so easy to understand. They always present the optimal way to set it up too. The software is very intuitive to use. Both event attendees and employees have positive interaction with the software. Cons I can't think of any -- it's really a great platform. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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