# Page 10 | OneCause Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is OneCause the right Fundraising solution for you? Explore 379 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/145329/Fundraising-Software/reviews

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OneCause

4.7 (379)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 10 - Reviews of OneCause

## Showing most helpful reviews

Showing 226-250 of 379 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SD

Susan D.  
Development Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Meals on Wheels Review"

November 17, 2020

5.0

Wonderful & extremely helpful. Help sell to 2 other charities last year that called and asked about it!

Pros

Ease of implementing our events and our auctions!

Cons

Cannot place 2 pictures per auction item (front & back) and cannot bold type the description if an items has a special aspect to make the item go higher in price.

Reason for choosing OneCause

Ease of use!

Review Source

Response from OneCause (formerly BidPal)

December 21, 2020

We appreciate your helpful review, Susan! We also think you'll like seeing our enhancements coming in 2021. Thanks for letting us help support your mission this year!

VR

Verified Reviewer  
with  
  
Used the software for: 2+ years

### "BidPal makes our events run more smoothly. They have phenomenal customer support!"

October 17, 2017

5.0

Our event ran much more smoothly with the use of BidPal software.

Pros

It is all inclusive - allowing us to do everything from selling tickets to running post event reports. It also creates a catalog, gift certificates and item labeling materials.

Cons

The system could be more user friendly (intuitive), but current updates are helping it get there. Sometimes it is difficult to locate the features you need, but customer support is always there to help.

Review Source

JR

John R.  
Director of Operations  
Education Management  
Used the software for: 1-2 years

### "LHNE"

September 10, 2020

5.0

We have enjoyed it's flexibility overall

Pros

mobile bidding and mass text are very useful

Cons

When running a non-auction event like a golf tournament the mobile bidding start uppage should be able to be pointed somewhere beside the non-existent catalog page. Being able to have the landing page go to the welcome or ticket registration would be much more appealing.

Reason for choosing OneCause

unlimited usage per year

Switched from

[Auction Software](https://www.capterra.com/p/136964/Auction-Software/)

mobile bidding

Review Source

AC

Amy C.  
Director of Special Events  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Non profit fundraising tool"

July 20, 2023

5.0

Pros

OneCause is very user friendly and easy to figure out even for the novice user. There are several work-arounds and all are pretty easy to figure out. I have used this platform many times only once a year and although I need a refresher once coming back into it, I can pick it up very easily - very user friendly.

Cons

it is pricier than most other platforms. Although they update the platform on a regular basis, I would like to see some competitive features added.

Reason for choosing OneCause

best in the industry

Review Source

VR

Verified Reviewer  
Director of Development and Advancement  
Education Management  
Used the software for: Less than 6 months

### "Great solution for fundraising with events"

November 19, 2018

5.0

Pros

I recently switched to OneCause from another similar platform. OneCause offers more flexibility, better security, and better customer support than the program I was using before.

Cons

I have nothing but positive things to say at this point, though we've yet to utilize the software for our big fundraising event.

Review Source

AS

April S.  
Manager of Special Events  
Non-Profit Organization Management  
Used the software for: 2+ years

### "One Cause"

October 27, 2020

5.0

Have been very happy - definitely the way to go for silent auctions. Makes the event day run so much smoother. Especially in this virtual environment we were so glad we were using OneCause - made it a seamless transition.

Pros

Makes silent auctions so much easier! Great user experience and the software is exceptional for capturing data regarding the event that can be used for future planning. We have used for 8+ years now and highly recommend for special events. Great support/customer service and training materials.

Cons

More text based which is great for most users, would be nice though to be able to also blast an email pre event.

Review Source

Response from OneCause (formerly BidPal)

November 16, 2020

April, We LOVE hearing we make your event day run easier and we're thrilled we could help you go virtual. Thanks for being with us for so long, #FearlessFundraiser. Keep up the great work!

VR

Verified Reviewer  
Development Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "A breath of fresh air"

August 7, 2019

5.0

AMAZING - from the on boarding to the training to the design to the set up- it's been great.

Pros

While I am new to OneCause and have not been through a full event cycle with them, I am already blown away. This really fills a void that was missing in non-profit fundraising events. The customer service and attention to detail has been phenomenal!

Cons

Like I said, I haven not been through a full event cycle so I am sure there will be a few small, minor tweaks but nothing right now.

Review Source

SH

Suzie H.  
Event Coordinator  
Mental Health Care  
Used the software for: 1-2 years

### "One Cause - Great Product"

October 20, 2022

5.0

Amazing.

Pros

I like the silent auction feature that it is totally automated. I also like the live donation capabilities. I also enjoy the professional aspect because there is a physical person there onsite to answer all questions that come up. It has freed me to meet with donors and guests at the event.

Cons

There are not any features that i dislike.

Review Source

Response from OneCause (formerly BidPal)

December 6, 2022

Thank you so much for the thoughtful review, Suzie. We are happy to hear that our software was able to give you time to interact with your donors. Glad to be partnered with your organization!

CB

Cassie B.  
System Director  
Philanthropy  
Used the software for: 2+ years

### "expanding our use"

January 8, 2021

4.0

We use it to run events that have auctions and special appeals. We were able to expand this to virtual events this year to great success.

Pros

This software translates into a very easy end-user experience which is a major factor is choosing a tool for our events.

Cons

We have to piece together data using various reports but that might because of some of our specific needs.

Review Source

Response from OneCause (formerly BidPal)

April 11, 2021

Great to hear we could help you bring your fundraising virtual, Cassie! Thank you for your review.

ML

Mackenzie L.  
Event & Volunteer Coordinator  
Fund-Raising  
Used the software for: 6-12 months

### "Bidpal was helpful and a good resource for our fundraising"

October 3, 2017

5.0

Great accurate reports, helpful service as we are approaching our event and a quick and accurate representation of how our event went

Pros

The import feature when it comes to importing our donations, attendees and donors. It's really simple and the customer service is helpful when it comes to answering questions. It's helpful to know what features are out there that we might not be currently using that would be helpful to us and they do a good job of explaining the new things and taking feedback directly to the developer to make improvements.

Cons

It's confusing to me who is my direct contact with bidpal sometimes. I worked with Sherilyn pre-event and at the event but received communication from several different people related to bidpal and feedback, event details etc. that I found to be confusing. It would be helpful to just work with one person consistently rather than getting various forms of communication from different people.

Review Source

HA

Henriette A.  
Development Manager  
Airlines/Aviation  
Used the software for: 6-12 months

### "Incredible Auction Platform"

November 21, 2022

5.0

It was good but very expensive

Pros

The user-friendly front end page was very fitting for our audience and they enjoyed it.

Cons

The reports were not so great. Too many reports and not enough customizations.

Reason for choosing OneCause

It's just much more affordable.

Switched from

[GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/)

Much more affordable.

Review Source

Response from OneCause (formerly BidPal)

December 6, 2022

Thank you so much for taking the time to write this review, Henriette. We love hearing how user-friendly our software is to your fundraising experience. Grateful to be partnered with your cause.

AW

Alex W.  
Director of Special Events  
  
Used the software for: 1-2 years

### "I have had a great experience with OneCause (BidPal) for the past two years I have used the software"

February 22, 2018

5.0

Pros

I think the customer service is great with OneCause. I have specific people assigned to help me but if it is out of normal business hours I can call the support line and they will help walk me through any process. I also really like the mobile bidding feature, this has become 1st hand to all of our donors and really make the process easier for everyone.

Review Source

WS

Walker S.  
Event coordinator  
Law Enforcement  
Used the software for: Less than 6 months

### "Makes your life so much better"

May 27, 2022

5.0

It was fantastic.

Pros

I felt like it made event management easy to understand. I really enjoyed all of the personnel that assisted us as we had a quick turnaround! The staff was SO helpful!

Cons

At times it was hard to learn how to do everything.

Review Source

Response from OneCause (formerly BidPal)

May 31, 2022

Thank you so much for taking the time to provide us with thoughtful feedback, Walker. We love seeing how our staff can be so impactful on your overall experience. Grateful to work with your organization!

DP

Deanna P.  
Business Manager  
Education Management  
Used the software for: 2+ years

### "High Quality Auction Software"

March 4, 2022

5.0

The best auction software I have used. I have used two other platforms but OneCause is the most user-friendly and intuitive. In addition, their customer support responded on a weekend within an hour of my need. I was impressed with the response time and the accuracy to fix my problem. Finally, the additional the support we were given before and during the event was invaluable.

Pros

The software was very user friendly. It was easy to find information needed.

Cons

A few extra features for during the event would be helpful.

Review Source

Response from OneCause (formerly BidPal)

March 10, 2022

We love hearing how helpful our support was to your event experience. So happy to be working with your organization. Thank you so much for taking the time to provide us with useful feedback!

VR

Verified Reviewer  
Special Event Coordinator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Amazing!"

January 15, 2019

5.0

Pros

This is a MAJOR upgrade from the software we were using. Straight-forward, incredible features, helpful links and tutorials. It is so easy to add items and photos. Customer service is also incredible. Big kudos!

Cons

I have not run into any issues with this software!

Review Source

VR

Verified Reviewer  
Outreach and Education Coordinator  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "OneCause for Your Event Needs"

February 18, 2021

5.0

I'd recommend this product for sure.

Pros

We loved that we could stream our virtual event from the registration page. The ease of use in adding auction items was excellent. The customer service was pretty quick in responding. The ability to text was also so helpful.

Cons

I can't think of any cons right now. It worked well for us.

Switched from

[Silent Auction Pro](https://www.capterra.com/p/92365/Silent-Auction-Pro/)

Ease of use

Review Source

Response from OneCause (formerly BidPal)

April 11, 2021

So glad we could help you with your virtual fundraising, #FearlessFundraiser! Thanks for recommending us!

RK

Robert K.  
Gift Processing Specialist  
Individual & Family Services  
Used the software for: 6-12 months

### "Solid auction software with excellent customer support"

November 15, 2023

4.0

Pros

Managed our silent auctions solidly for three years. Supporter communication (particularly mass texting) is great. Customer Support is excellent.

Cons

Could use a bit more polish, particularly with scoreboards and auction displays. Set-up isn't the most intuitive, but the knowledgebase is robust.

Review Source

SS

Shannon S.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Bidpal"

September 10, 2020

5.0

All of my interactions with their customer service and with the software have been great!

Pros

It is a great way to track who has purchased tickets to an event. The software is easy to use and whenever I have a question, their customer service is amazing!

Cons

We are a very small organization and have not hosted enough events to justify the cost, however, it is amazing for when we do need it.

Review Source

DV

David V.  
Vice president  
Philanthropy  
Used the software for: 2+ years

### "Hchs"

May 27, 2022

4.0

Great

Pros

Ease of use. Support at the event is great

Cons

Cost is too high for once a year use. Should have a lower cost alternative

Review Source

Response from OneCause (formerly BidPal)

May 31, 2022

Thank you for providing thoughtful feedback, David. Our support is one of the many things we prioritize for our customers. Thanks so much again for the review!

KT

Kathy T.  
Senior Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great Experience with OneCause"

December 19, 2022

5.0

Overall, a great experience.

Pros

Easy to use and great customer service. Whenever I have a issue I call and the customer service team is right on it and fixes it immediately.

Cons

Sometimes pulling the reports can be a challenge.

Review Source

Response from OneCause (formerly BidPal)

January 25, 2023

We love hearing how easy to use our platform was for your fundraising. Thank you so much for the review, Kathy. Grateful for your partnership!

EP

Edward P.  
Engagement Director  
  
Used the software for: 6-12 months

### "Great product for auctions but has flaws"

July 11, 2017

4.0

Pros

The thing I like the most about BidPal is how everything for our event is in one place and includes all the back end options.

Cons

The software is not very modern. They just rolled out an update that helped, but the editing options are clunky compared to other options on the market!

Review Source

MK

Madeline K.  
Director of Annual Giving  
Higher Education  
Used the software for: 1-2 years

### "Review from Sem"

June 7, 2022

5.0

Pros

Easy to use and set up. The ability to have parents helping was great.

Cons

Sharing on social media is terrible. People would like to see who is bidding.

Review Source

Response from OneCause (formerly BidPal)

June 8, 2022

Thank you for taking the time to provide us with this review, Madeline. It is through reviews like yours that we can continue to make enhancements to our products. Grateful to work with your cause!

AB

Ashlie B.  
Financial Administrator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "A Must Have!"

May 2, 2019

5.0

AMAZING!

Pros

I could go on forever about how great this software is. It is user friendly and provides so much support. The silent auction and live auction features are so helpful. I truely believe that this software made our yearly Gala one of the bests we have ever had. Our guests were pleased with it as well. Check is was a breeze and everyone was happy with the ease of mobile bidding. The day of our gala OneCause sent out a representative who helped keep the software running smoothly. She was absolutely wonderful! I wish I could give this more stars!

Cons

There was really nothing to not like. I have no negative comments to make. It was great!

Review Source

SP

Sarah P.  
committee member  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great for small non-profit"

June 21, 2022

5.0

Great!

Pros

We use One Cause for our 2 fundraising events during the year. It works great for selling tickets and mobile bidding.

Cons

Customizing the site can be cumbersome. Wish some of the features were more customizable.

Review Source

Response from OneCause (formerly BidPal)

June 29, 2022

Thank you so much for the review, Sarah. It is with feedback like this that we can continue to make enhancements to our software. Grateful to work with your cause.

KE

Kirsti E.  
Advancement Director  
Education Management  
Used the software for: 2+ years

### "Best Software out there!"

April 26, 2021

5.0

We raise more and have a better donor experience because of OneCause.

Pros

The easy of use, the functionality for multiple events, great customer service.

Cons

Because I use this for over 6 years I have seen how they have improved, I appreciate their constant improvements.

Review Source

Response from OneCause (formerly BidPal)

October 7, 2021

We love hearing that you were able to raise more through our software! Thank you so much for your input and thoughts.

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