# Page 12 | OneCause Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is OneCause the right Fundraising solution for you? Explore 379 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/145329/Fundraising-Software/reviews

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OneCause

4.7 (379)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 12 - Reviews of OneCause

## Showing most helpful reviews

Showing 276-300 of 379 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DH

Dawn H.  
Asst Director of Advancement, Special Events & Donor Relations  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Use OneCause to increase revenue"

December 3, 2018

5.0

Pros

Bidpal has been a great asset to our annual Gala. We started using mobile bidding 3 years ago and have had increased revenue yearly since we began. Their team is always available to guide you through the process, and answer questions, both technical and strategic. They also have a lot of training materials available.

Cons

There are few other reports we would like to see available - but there really are many to choose from.

Review Source

SW

Susan W.  
Director of Institutional Advancement  
  
Used the software for: Less than 6 months

### "We are a two woman team planning a huge event - our team grew tremendously thanks to BidPal!"

March 5, 2018

5.0

Pros

It is very user friendly - and the reports are amazing! Whether it is getting the most recent statistics or running table lists, or packaging auction items or donations or ads, it's there. And communicating with our donors and guests at the event was literally as simple as one click.

Cons

The software has some very specific auction based language that we would have liked to not use in some places. It also forces some numbers like the number of items left to sell, that in some cases we would rather have not used - like selling ads or sponsorships - fixed price items. The ability to eliminate or choose when to use some information or labeling visible to the donor would be better.

Review Source

BL

Brittany L.  
Director of Nonprofit Development  
Philanthropy  
Used the software for: 2+ years

### "Easy, comprehensive technology for a great price."

September 14, 2017

5.0

Pros

Easy to use on both the back end and for event attendees and donors. Very customize-able for all types of event needs- silent/live auction, fixed price items, ticket sales, planning, etc. Great customer service and support as well- even for last-minute needs!

Cons

There are not very many cons with BidPal. Because they are the leading technology in the field, the price may be an initial step up but it well worth it.

Review Source

JF

Jen F.  
  
  
Used the software for:

### "Phenomenal bidding software"

March 28, 2017

5.0

This was our first time using Bidpal- we'd used a different system in the past and this was a HUGE upgrade for us! Everyone on staff is so friendly and knowledgeable- their platform is so intuitive- their help desk was amazing, and believe me, I used them a lot! We used the DIY system, which was great, but I wish we'd have picked one of the other packages to start with. Not that I couldn't figure things out- I'm telling you, they are that intuitive- but our event is now over and I'm still discovering all these amazing things this program can do! Our Silent Auction, Raise the Paddle, and Live Auctions all saw significant growth compared to years past, which I know can be attributed to BidPal. We also have been able to upload the evening's results and information back into Raiser's Edge fairly easily! We absolutely will be partnering with Bidpal for all of our events!

Review Source

JH

Jason H.  
Fundraising chair  
Education Management  
Used the software for: 1-2 years

### "One cause review"

December 21, 2020

4.0

It's been wonderful, staff is flcery responsive and helpful.

Pros

How well it manages all of the fundraising items. Their customer service is exceptional The tutorials and walkthroughs are very helpful

Cons

While the cost is reasonable, it is tough to afford for a small school like ours.

Reason for choosing OneCause

Customer service

Review Source

Response from OneCause (formerly BidPal)

April 11, 2021

Glad you could utilize our support and OneCause University, Jason! Thank you for your partnership.

KC

Kris C.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "First time user of OneCause"

June 20, 2022

5.0

Overall, we are SO happy with OneCause. They have the best customer support I've ever used and that is most important to me. Everyone was so friendly and helpful.

Pros

We used OneCause for our fundraiser and auction management in April. I chose the software really late so we were scrambling to pull everything together. We were VERY happy we chose OneCause.

Cons

Not everything is user friendly but once we called support and figured it out, it made sense and we figured it out.

Reason for choosing OneCause

It came highly recommended by another user.

Review Source

Response from OneCause (formerly BidPal)

June 29, 2022

Thank you so much, Kris, for the thoughtful review. We are so happy to hear how positive your experience was with our customer support team. Glad to be partnered with your cause.

JD

Janet D.  
Director of Accounting  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "So much easier!"

February 22, 2021

5.0

Great

Pros

The reporting in OneCause is phenaominal!

Cons

The processing fees are high but not higher than anyone else.

Switched from

[MaestroAuction](https://www.capterra.com/p/128124/MaestroAuction/)

Auction Maestro claimed to integrate with our database but it very much did not.

Review Source

Response from OneCause (formerly BidPal)

April 11, 2021

Thanks, Janet! Glad we can partner with you to help make your fundraising experience so much easier!

KJ

Kerry J.  
Events and Marketing Specialist  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A flawless experience that brought our event to the next level with online bidding, donating, etc. "

October 4, 2017

5.0

The guests enjoyed a flawless experience with online bidding and donating. From a planning side of things, I loved that it was one less thing I had to worry about. It worked seamlessly, and each and every person I worked with was fabulous.

Pros

BidPal is such a user-friendly platform. It allows the guests to have an easy and enjoyable experience, while the planners have one less thing to worry about. It is truly a wonderful service!

Review Source

TR

Tricia R.  
President  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "OneCause takes you to the next level"

October 20, 2022

4.0

I am thankful and would recommend to all!

Pros

OneCause helps to create a professional, consistent fundraising platform that allows donors easy access and takes burdens off volunteers.

Cons

Donors did notice more screen time and they did not like that aspect.

Review Source

Response from OneCause (formerly BidPal)

December 6, 2022

Thank you so much for the thoughtful review, Tricia. We are happy to hear that our software was easy for your donors to use. Grateful we get to partner with your cause.

JH

Jodi H.  
Director of Marketing & Special Events  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Our experience"

April 26, 2021

5.0

Love the One Cause Team!!!!!

Pros

I do appreciate the support and they are there when needed. Ease of setting up and executing event is very easy:)

Cons

We did a pizza fundraiser and part of the event was voting for your favorite pizza. We were not able to set it up without showing the number of votes left. I wish you had the option to have it visible and to not have it visible.

Review Source

Response from OneCause (formerly BidPal)

October 7, 2021

So happy to hear how easy your experience was with our software. Thank you so much for feedback and thoughts.

DC

Daria C.  
Parent Relations  
Events Services  
Used the software for: 1-2 years

### "Great Customer Service!!"

April 26, 2021

5.0

Pros

This software is user friendly. The customer support is fantastic. They are incredibly patient and had all the answers I was looking for with my day to day situations.

Cons

The "items" and "packages" menu is tricky. I would prefer if these two

Review Source

Response from OneCause (formerly BidPal)

October 7, 2021

We love how helpful our support was for your experience. So grateful for your feedback and partnership.

MB

Marshall B.  
Executive Director  
Public Relations and Communications  
Used the software for: 6-12 months

### "First Time on line Auction"

February 22, 2021

4.0

Overall the experience was positive. In the end we reached our goals. We will be using the sysytem again soon and this time I expect it to fully enhance our on line presence.

Pros

The software was easy to understand. The on line video's helped with items that needed clarification. Having a personal representative assigned too get me started was a bonus.

Cons

The only real concern on the software was the lack of ability to upload different pictures without having to go thru a long and detailed process. I did appreciate that our on line assistance did understand the concern and told us that the company was working on a fix.

Reason for choosing OneCause

See above, and I was given no reason to explore other systems. Price and service meet our needs.

Review Source

Response from OneCause (formerly BidPal)

April 11, 2021

Glad you could utilize our OneCause University and reach your fundraising goals with us, Marshall!

MJ

Marianne J.  
Campaign Manager  
Fund-Raising  
Used the software for: 2+ years

### "We use OneCause for our silent auctions and each one has been a success due to OneCause! "

June 7, 2018

5.0

We get benefits from OneCause of making our silent auctions more accessible and look great!

Pros

I love the customization and features of OneCause that make each event feel personalized. We love being able to add our auction sponsor logo on the Giving Center along with pictures for the event and change colors on the site itself. When entering itmes/packages the features make it easy to enter and package together.

Cons

You can't have multiple events open in a window at the same time. If you are reusing descriptions/features/wording from one event to another event it's hard. We have multiple auctions and like to keep wording consistent for check out/text messages/ specific recurring items.

Review Source

DB

Dawn B.  
Development Director  
  
Used the software for: 2+ years

### "Very positive experience "

May 21, 2018

5.0

Pros

This software has been very easy to use. I like how it keeps all of our event information organized in one place. The event website and mobile bidding functions look very professional.

Cons

Some of the reports are not very easy to customize. I wish there were more options available for setting up pages and sorting information.

Review Source

AB

Amanda B.  
Project Designer  
Architecture & Planning  
Used the software for: Less than 6 months

### "Great Platform"

May 28, 2022

5.0

Pros

Once everything was setup, it was amazing watching all the different statistics change! Our event was also under the 30 day trial, and \[SENSITIVE CONTENT\] was really helpful in getting us set up.

Cons

It was a little confusing for a first time user; and sometimes it was rather hard to find the tutorial videos that matched up with the task i was trying to accomplish.

Reason for choosing OneCause

Our organization did not have a Stripe or a PayPal account, and we heard great things about OneCause from another user.

Review Source

Response from OneCause (formerly BidPal)

May 31, 2022

Thank you so much for the thoughtful feedback, Amanda. It is from reviews like this that we can continue to make enhancements to our products. So grateful to partner with your cause.

EY

Erin Y.  
Development Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "This software helps us to plan and execute an organized, successful event!"

March 13, 2018

5.0

Our guests can monitor and place bids on the convenience of their cell phones

Pros

It's so easy to upload your guests, silent auction items, photos, etc., and the support team is there to help you every step of the way.

Cons

This software can be a bit tricky if you do not have great cell service. We live in a rural area so cell service is not always reliable.

Review Source

sA

sara A.  
event coordinator  
  
Used the software for: 2+ years

### "used for elementary school event it was great! well received from the community "

September 25, 2017

5.0

Pros

we love that users can get in and create a one time account and receive notifications and receipts user friendly

Cons

anything technical can be a challenge! it's more difficult to sell the use of the product when it requires a login some have asked to do away with that portion

Review Source

DH

Danielle H.  
Developement  
Education Management  
Used the software for: Less than 6 months

### "A Must Have"

January 5, 2021

5.0

Pros

The Software is very user friendly once you get the hang of it. It has features that I didn't know that I needed. Once in the software I found things that were so helpful in starting and completing our event.

Cons

There was only one issue that maybe can be fixed that did create a problem but with the event manager we were able to work it out. We had items with reserves but there wasn't any place to put a reserve so people bidding didn't know about the reserve. They were a little perturbed when they found out about the reserve after they had already been bidding. It could of been a worse situation but thankfully it wasn't.

Reason for choosing OneCause

We choose Onecause because of all the features it came with and support.

Review Source

Response from OneCause (formerly BidPal)

April 11, 2021

A Must Have - what a compliment! Thank you for your review and partnership, Danielle!

MA

Michele A.  
CEO, Executive Producer  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "OneCause Review"

December 22, 2020

4.0

Very positive overall.

Pros

The ability to have our fundraising needs met within a single platform is what we appreciate most. The ability to create auctions. And, the outstanding fast customer support.

Cons

Need to have a much easier plug and play way to upload images to the OC site. You should be able to upload and JPEG and be done, not have to use Dropbox image links.

Reason for choosing OneCause

OC appeared to have the most experience in the online auction spaces. Given our core fundraising has been through live events, moving exclusively to digital in this Covid 19 year is pivotal to keep our mission moving forward, therefore we decided upon the OC product.

Review Source

Response from OneCause (formerly BidPal)

April 11, 2021

Glad we can meet all of your fundraising needs, Michele! Thanks for your partnership!

MW

Mike W.  
Events Coordinator  
  
Used the software for: 6-12 months

### "Working with BidPal has made managing silent auctions a breeze."

September 25, 2017

4.0

A lot of features I don't use due to my organization using others. For example I don't really use the ticketing feature.

Pros

The ease of use. Reports!! Easy to get reports to make use of the information from events and sending that information to my team.

Review Source

KH

Kelly H.  
  
  
Used the software for:

### "BidPal comes through"

March 13, 2017

5.0

Our Habitat affiliate used Bidpal for our Dare to Dream, Dream to Build fundraiser with the Home Builders' of East Central Illinois in February of 2017. As new users, there is a steep learning curve to prepare for the event on the back end; entering guests, auction items, table assignments, donors, sponsors etc. We were however very pleased with the top notch and timely phone support we received from BidPal, and helping us feel that "no question was too small or insignificant" . Once the event began, the check-in and check-out process was incredibly smooth, and our guests were very excited to see their "work" in making the event a success through the visual thermometer tracking the donations, bids and BUY IT NOW items! We nearly doubled our income and had many guests comment on the fun they had using the BidPal ap to participate at the event. The number of insightful reports provided through the BidPal technology are already helping us plan new wrinkles for the future!

Review Source

BC

Beth C.  
Auction Night Co-Chair  
  
Used the software for: 2+ years

### "This is our second year to use OneCause (formerly BidPal) and it did not disappoint! "

February 20, 2018

5.0

Pros

Ease of use. End user friendly. Variety of reports to review your results. Stock letters, forms, print aids are great!

Cons

Would love to see a button that adds all silent auction item proceeds as bids are placed. We were able to come up with an easy work around for it though.

Review Source

BR

Bridget R.  
  
  
Used the software for:

### "BidPal Put the "Fun" in "Fundraising""

March 27, 2017

5.0

Our company has worked with BidPal since 2014. I can't speak highly enough about how wonderful it was to work with BidPal for a third year (for me). From the event preparation phone calls (which not only answered my questions, but created questions for me to determine), to the day-of-coordination with BidPal's Customer support representative, BidPal gave me absolute peace of mind. WOW!! They went above and beyond to touch base with me pre-event, asking me questions, giving me answers...then continued to make sure I had my head on straight and wasn't overwhelmed. BidPal followed up to make sure I was pleased with our results, gave feedback on how to make minor changes to update for next year, etc. This was the first time I was fully in charge of the event from beginning to end, and feel confident that we were so successful because of BidPal's help. I look forward to working together with BidPal again for our next Auction!

Review Source

AS

Andrea S.  
Manager of Fundraising  
Education Management  
Used the software for: 6-12 months

### "Review answers"

September 3, 2020

5.0

We have had a wonderful experience. Customer service is great. Quick response time and very helpful with any questions or problems. Very easy to use.

Pros

The thing I like the most about this software is how easy it is to use and the support available.

Cons

There were certain items we couldn't change such as the size of sponsor logos.

Review Source

NF

Niamh F.  
Senior Event Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "New Client"

May 21, 2021

5.0

Customer support and customer service is great!

Pros

Intuitive and easy to learn. Integrates well with Raisers Edge. The reporting function after the event it great.

Cons

Wish there was a way (or if there is we haven't figured it out) of having multiple photos per item, and doing a global import of photos.

Review Source

Response from OneCause (formerly BidPal)

October 7, 2021

Our support and customer service teams are rockstars! We appreciate hearing your thoughtful input, Niamh.

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