# Page 13 | OneCause Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 13 - Is OneCause the right Fundraising solution for you? Explore 379 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/145329/Fundraising-Software/reviews

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OneCause

4.7 (379)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 13 - Reviews of OneCause

## Showing most helpful reviews

Showing 301-325 of 379 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SB

Scott B.  
Senior Consultant  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Best Option I Have Used"

January 31, 2019

5.0

Their consultants that work with you before hand are top notch. They have a lot of experience and really know what they are talking about. The onsite staff that came to my event were fantastic too. Their customer support when I had questions was on top of it.

Pros

The ease of use on the backend is great. Saved a lot of time and stress during the planning and execution process. The reporting was thorough and the Board loved the reports I printed. The guest experience was sleek, easy to use, and what was great was there was no logging in once they were registered. Their peer-to-peer platform is the best I have seen anywhere. It outshines all the competition, especially with ease of use on the front and back end, as well as the donor and participant experience.

Cons

I wish all of their products were combined into one log in, but I hear they are working on a new platform to bring all their products under one.

Review Source

AG

Anthony G.  
Director of Development  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "easy to use / great technology"

March 18, 2021

5.0

great

Pros

ease of use and ease of set up, also made event come off more professional

Cons

somewhat expensive and the customer service is somewhat weird

Review Source

Response from OneCause (formerly BidPal)

April 11, 2021

We're thankful we can help support your fundraising, Anthony. Thank you for this review!

LD

Lea D.  
Executive Dirctor  
  
Used the software for: 2+ years

### "For the past 3 years we've used the platform for our annual event. Expectations have been exceeded."

September 25, 2017

5.0

Pros

Ease of use, ease of customization, reporting, multiple photo uploads are very nice, package description fields are just the right size. We are very happy with the platform and have not had any issues in the past 3 years.

Review Source

KK

Kourtney K.  
Fundraising Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "OneCause helped us raise more money!"

September 30, 2019

5.0

Overall, we were very happy with OneCause. Using this platform helped us hit our goals for the competition.

Pros

We used OneCause as part of a fundraising competition. The peer to peer function really helped us get to our goal.

Cons

We really liked OneCause, but as of now it is not something we budget for but we might look into it since we did have success with it.

Review Source

JS

Jennifer S.  
  
  
Used the software for:

### "Bidpal made our Celebration Fundraiser a success"

March 14, 2017

5.0

I have never been asked to fundraise on a big scale before. I was told Bidpal was the way to go. In the past, I have helped on a smaller scale and have used the software. It was confusing and not useful. Bidpal was a world of difference. Plus having the 3 Bidpal employees attend, train, and help run our event made it even more successful. I felt like I had new friends and family that had joined our fundraiser. They were so positive and cheered us on the whole time. They were very attentive and helped make changes quickly if I asked. I could not imagine using another software system for our fundraiser. I plan on helping next year. I am signing up to be the one that does the Bidpal on our end of the fundraising. I am beyond grateful for the success we had. I don't know how many parents came up to me and said that bidding was so easy this year. THANK YOU!!

Review Source

BC

Bart C.  
  
  
Used the software for:

### "Worth Every Penny"

March 27, 2017

5.0

We used BidPal for our annual gala in March 2017 and highly recommend their product. From the first contact with our sales consultant, we were thrilled with the service and quality of the software. We elected to have BidPal's staff on site the evening of the event. They were critical to making the first time through a successful one. Representatives were problems solvers and worked well with our volunteers and guests to answer any questions. Our gala raised $, which is $ over the previous year. We attribute our switch to BidPal for a big part of that increase. Check in and check out were a breeze and our guests were very happy to have the mobile bidding capability. In previous years, our tuition ask used to fill in cards and relied on volunteers to collect them. It was an exercise in confusion and never raised more than $. This year using BidPal, we raised $.

Review Source

KR

Kali R.  
Administrative Assistant  
  
Used the software for:

### "BidPal Has Been Great!"

June 9, 2016

5.0

We have been using BidPal for our silent auction at our annual Benefit Galas for the last 3 years. Our participants love using the devices to bid rather than putting their names on bid sheets. The bidding process is easier and can continue during dinner without having to go back and see if someone outbid you. The checkout process is so much easier as well. Not having to go through the line to pay for your items and just picking up your winnings has been wonderful for our participants. I am happy that BidPal does all the reports for me so that I don't have to figure out all the particulars after the event. The charts and timelines are very helpful for us to plan for the next year's auction. The people at BidPal that we have worked with have been so helpful and knowledgeable. Making the switch to electronic bidding was made easy with their help and encouragement.

Review Source

TP

Tom P.  
Development Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Incredible software and customer support"

May 24, 2021

5.0

We are extremely pleased with OneCause. This was our first experience with an online auction, and in researching a number of platforms, thought OneCause was the best. This proved to be true.

Pros

The backend was relatively easy to set up, especially with the strong, helpful customer support offered. The front end was also easy and even fun to use, according to our customers who used the platform.

Cons

It would be nice to be able to enlarge the pictures of the items we offered on the online auction platform. Since pics are key in selling the item (along with the description of course) to give bidders a larger view would be helpful.

Review Source

Response from OneCause (formerly BidPal)

October 7, 2021

We enjoy hearing your supporters had fun using our software! Thank you so much, Tom, for sharing your experience.

SM

Sarah M.  
Asst Dir of Development  
  
Used the software for: 2+ years

### "I've worked as the primary fundraiser with BidPal and Durham Academy for 5 years."

September 25, 2017

5.0

Pros

It's easy to use and the customer support is fantastic! I love the data that the software generates and how quickly I can access specific information.

Cons

I wish we could compare data year to year in the software and not have to piece together excel exports. I also wish there were more options to sort data within reports.

Review Source

KL

Katie L.  
Special Events Director  
  
Used the software for:

### "Great Program, Helped Reach Our Goal."

April 21, 2016

4.0

Overall, we had an amazing experience with BidPal. We only had 4 weeks to set up our auction (on our end, not BidPal's), but because the program was so user friendly it allowed us to finish everything in time. We had an on-site team, which I would recommend, and they really helped out allowing us to focus on other logistics the night of the event. We heard mostly positive feedback from our 1,000 guests and surpassed our fundraising goal due largely to the ease of BidPal. We did experience a few hiccups during our event, so I would recommend reviewing the flow of your event with the support team AND on-site team to address any issues ahead of time. We did expect there to be a few issues since this was the first time using any mobile bidding program, but we really had no idea the positive impact it would have. We would definitely recommend BidPal!

Review Source

CT

Caroline T.  
Special Events Director  
  
Used the software for: 2+ years

### "OneCause is the WHOLE package!"

February 22, 2018

5.0

Pros

OneCause enables nonprofits, schools, churches and more to use several different fundraising tools to raise awareness about your mission and organization. Not only is their software simple to use (my tech skills are minimal!), their customer support is amazing. You might think you cannot afford this type of software if you are a nonprofit but by using very 'a-la-carte' pricing model, it is now affordable to raise the fundraising bar to meet your goals! I am a strong advocate for this product!

Review Source

TC

Teri-Gene C.  
Development Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great Product "

February 20, 2021

5.0

We will stay with this product.

Pros

The site is easy to use. The auction site is modern.

Cons

Though the site looks modern, it Is limited in options.

Review Source

Response from OneCause (formerly BidPal)

April 11, 2021

Thankful for your partnership, Teri-Gene. We're always adding enhancements to help support the best user experience possible. Appreciate your review!

MG

Mary G.  
Parent Volunteer  
  
Used the software for: 6-12 months

### "Amazing experience!"

July 2, 2018

5.0

Support team was ultra helpful and made me feel like they cared about the success of our auction just as much as I did!

Pros

This year was my first year running our school auction. OneCause software was extremely easy to use despite having ZERO experience.

Cons

Honestly, everything was a pro. If I had to make one change, I would request a way to keep a database of companies that donated items for the auction to facilitate sending out thank you cards and to make it easier for a new person in charge to pick up where I left off.

Review Source

VR

Verified Reviewer  
Digital Marketing Specialist  
Marketing and Advertising  
Used the software for: I used a free trial

### "Very customizable"

December 23, 2019

5.0

If you're looking for a customizable solution, this is it.

Pros

OneCause makes setting up your page completely customizable from adding photos and logos to swapping out colors and more.

Cons

No cons that I can think of so far. Still new to the platform but very pleased so far with OneCause.

Review Source

LR

Laura R.  
Director, Development & Alumni Relations  
  
Used the software for: Less than 6 months

### "Excellent addition to our Annual Auction"

March 5, 2018

5.0

Our silent auction proceeds doubled.

Pros

We found that OneCause was very intuitive and easy to use. When we did run into questions, we found on-line chat and other support was excellent. The technology was also easy for our guests to use.

Cons

We would like to have a software that was more vigorous for a live auction. We found that because the software was geared toward silent auctions, it was lacking in some of the functions we needed for our other points of purchase.

Review Source

LD

Linda D.  
Development Officer  
Fund-Raising  
Used the software for: 2+ years

### "BidPal Great Event Partners"

March 20, 2017

5.0

We've been using BidPal for several years at our annual fundraiser. The technology and staff have made all the difference in our ability to run a smooth event from planning to final auction check out and everything in between.

Review Source

TB

Tia B.  
Associate Dir. of Development  
  
Used the software for: 2+ years

### "Bidpal has been a great partner for our school. responsive, professional , a pleasure to work with"

September 26, 2017

5.0

Pros

the flexibility of the software is impressive. Fits events or campaigns of varying sizes. They welcome our feedback & regular upgrades are responsive to it.

Review Source

WS

Wendy S.  
Chief Development & Marketing Officer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "BidPal Rocks"

July 19, 2016

5.0

BidPal is a functional, easy to use platform that allows us to increase our fundraising annually. We have used it for our Gala for the past 5 years and the hardware and on-site staff have been terrific. Each year, our BidPal reps make the day of the event a smooth, powerful process that gives our guests an easy way to support our organization. We have opted to use BidPal for our Golf Outing as well this year and look forward to the same success.

Pros

Ease of use and conistency

Cons

not able to use the handheld devices any longer so battery power on cell phones is an issue.

Review Source

MG

Michelle G.  
  
  
Used the software for:

### "BidPal support of SSSAS Annual Gala and Auction"

April 3, 2017

5.0

BidPal was instrumental in the success of our event last month. From the software, software support to on-site assistance, BidPal exceeded all of our expectations. The Giving Center software is very user friendly and the technical assistance team (either via phone or email) was responsive and helpful and answered all our questions. The features and functionalities offered in mobile bidding enabled us to significantly increase auction proceeds from the year before. Lastly, the on-site technical support team provided tremendous training, technical assistance and event management support that enabled us to enjoy our event and maximize the amount of money we raised. BidPal was an amazing partner throughout our event experience. We already renewed with BidPal for next year's auction.

Review Source

AF

Alaina F.  
Communications & Development  
Hospital & Health Care  
Used the software for: Less than 6 months

### "We really like this product"

August 24, 2022

5.0

This is a much easier platform than our last - ease of upload with images and items cuts down on our time!

Pros

Customer Service has always always been easily accessible.

Cons

The reports function doesn't exactly do what we need it to with ease - in conjunction with First American

Review Source

Response from OneCause (formerly BidPal)

September 9, 2022

Thank you so much for taking the time to leave us this review, Alaina. We love hearing how easy it is to get in contact with our support team. Glad we get to partner with your cause.

AC

Anne C.  
Executive Assistant  
  
Used the software for: 6-12 months

### "OneCause Review"

July 20, 2018

5.0

Pros

As of now, I like everything about this software. It supports every detail that we need for our activities.

Cons

For now, I enjoy all the features that this software include. Maybe for future upgrade, decrease reloading process.

Review Source

MH

Maci H.  
Chief Human Resource Officer  
Hospital & Health Care  
Used the software for: 6-12 months

### "OneCause in the Nonprofit space"

July 5, 2023

4.0

Pros

Our nonprofit enjoys using OneCause so the donor process is facilitated easily.

Cons

I don't think there is anything we dislike about OneCause

Review Source

AS

Abby S.  
Advancement Associate  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Love the ease of use!"

September 3, 2020

5.0

Absolutely love the software, and customer service is always extremely responsive to event the smallest issue.

Pros

It is a very intuitive software. Easy to use, items are where you'd expect them to be, and work like you expect them to work.

Cons

Certain fields that aren't customizable.

Review Source

LD

Lynn D.  
Event Coordinator  
  
Used the software for: 1-2 years

### "I have used Bidpal for several clients and it has increased their fundraising amounts substantially."

September 25, 2017

5.0

Pros

It allows supporters to contribute whether or not they attend the event. And I love the option of the challenges page which gives us additional fundraising capabilities.

Cons

It is not as intuitive as it could be. I would like to see an easier interface for use with volunteers.

Review Source

TR

Thomas R.  
Committee software chair for the event  
  
Used the software for: Less than 6 months

### "Worked with it over a 4 month period putting together an event & silent and live auctions for 540 "

June 22, 2018

4.0

An excellent money raising event

Pros

Intuitive, many videos for help and explanation, good on line support, good timeline for getting to the end point, good support at the auction itself, decreased the check in time to less than a minute/person, the attendees loved being notified when anyone out bid them, functioned well with fixed bid items, games, wine pull, the reports were good, and most importantly we ended up with most profit we have had in the last eight years.

Cons

Several areas have been upgraded since the auction leaving only the thank you notes for major contributors not being integrated into the package. It is a better program today, than when we used it with the improvement which may put it up to a 5 star for quality and ease of use. We will definitely use it again.

Review Source

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