# Page 14 | OneCause Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is OneCause the right Fundraising solution for you? Explore 379 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/145329/Fundraising-Software/reviews

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OneCause

4.7 (379)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 14 - Reviews of OneCause

## Showing most helpful reviews

Showing 326-350 of 379 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JM

Judi M.  
Auction Chairperson  
  
Used the software for:

### "I've used BidPal since they opened their doors!"

March 17, 2016

5.0

BidPal has been great. The team we work with is always there to help and answer any questions we may have. The on-site people are friendly and knowledgeable. The system is easy to use, our guests love it, and it has taken away all of the after-event work we used to have. All the reports are handed to us at the end of the night, and all we have to do is transfer the money over! I highly recommend them. I've used them for 2 different charities and will never go back to paper bid sheets again.

Review Source

SD

Shari D.  
Campus Logisitcs Director  
  
Used the software for:

### "BidPal is worth EVERY Penny!"

March 17, 2016

5.0

We have an annual auction each year with over 300 items. We had been using paper bid sheets and manually adding all items up for check out. Sometimes it took us weeks to reconcile our event. This year we starting using BidPal and it made a world of difference. Our finance department couldn't thank us enough for the ease of use to post to our families accounts. It has been only one week since our auction and we already know our bottom line, our families have their items and thank you notes were mailed. We also made about $15,000 more than our previous auction. We attribute this to the online bidding feature as many families could bid from wherever they were that evening, even if they couldn't attend the event. Same goes for the fire sale!

Review Source

DS

Diane S.  
  
  
Used the software for:

### "Thank you BidPal!"

April 27, 2017

5.0

This was our first year using the BidPal DIY system. The support we received was fantastic. Questions were answered within an hour either via email or phone. Our auction went extremely well and we had the smoothest bidding and checkout experience we have ever had for this event! Best of all our revenue increased dramatically. Everyone enjoyed the ability to bid online before the event. Bidding at the event was easy and fun. You could instantly see if you were outbid from your phone and could set max bids if you chose that option. We ran the event with fewer volunteers and the guests could spend more time socializing and less time around crowded tables bidding. We would highly recommend BidPal to anyone holding a major event!

Review Source

EL

Erika L.  
  
  
Used the software for:

### "Amazing support!"

October 3, 2016

4.0

Overall, the support that you receive from BidPal cancels out any negatives that I would have. All of the support videos & people were extremely responsive, patient, and friendly. I did run into a few confusing factors that they translated all the way through to the event including someones "ticket number" being confused with their "bidder number" which resulted in the wrong person being charged quite a bit of money for something they never bid on. I also found a bit of difficulty adding in last minute silent auction items (and I had A LOT of last minute ones) due myself confusing "items" and "packages", especially since all of my individual items still had to be "packages". Overall it is software I would use again.

Review Source

PS

Paul S.  
Major Gift Officer  
Higher Education  
Used the software for: Less than 6 months

### "Highly recommend!! Great company and customer support"

August 3, 2021

4.0

Pros

Customer support was always willing to help

Cons

Ability to capture cell phone numbers is not always easy

Review Source

Response from OneCause (formerly BidPal)

October 7, 2021

Our Support team are game changers! Thanks so much for taking the time to share your thoughts, Paul.

MF

Melinda F.  
Marketing Coord,  
  
Used the software for: Less than 6 months

### "It was a game changers for us!"

May 22, 2018

5.0

Pros

The ability to pull reporting immediately is excellent - nice range of existing reports, everything I could even think of needing. Adding the payments or making adjustments was very easy for the user and the customer. Adding the products and pictures was very easy and loved the upload from spreadsheet option. Overall, I totally love this product and would recommend it to anyone. It was a gamechanger for us this year.

Cons

Least favorite thing was constantly having to preview the Giving center to see my work as I was doing input. Also, the Giving Center custom Banner upload function wasn't as easy as the rest of the site. It would be nice if that area of the site was as esy to skin as the rest of the site is easy to use.

Review Source

LM

Linda M.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Successful Event"

March 16, 2021

4.0

Positive

Pros

Our users/buyers said the software was so easy to use. Almost too easy, they spent more money than they planned on.

Cons

I wish the photos were able to be larger, and wish there was an easier way to add additional photos

Alternatives considered

[GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)

Reason for choosing OneCause

We wanted raffles to be automatically drawn.

Review Source

Response from OneCause (formerly BidPal)

April 11, 2021

Thrilled to hear of your users' experience and ease of use with our software, Linda! Fundraise on!

KH

Ken H.  
  
  
Used the software for:

### "Super for Seniors"

March 21, 2017

5.0

2nd year using BidPal and this year we bought the do it yourself package. With the excellent account management and support provided our event went flawlessly. Loved the new features including SmartPay Anywhere and mass emailing of receipts. Probably the most amazing thing about our use is we used BidPal to support our event for a fund raiser for 4 local charities in a retirement community where the average age is 69. All the staff are senior volunteers. Both the back end setup effort as well as front end bidder interface were very intuitive and our tech challenged community excelled with BidPal. We raised way more money than ever before, with far less effort. Thanks so much BidPal.

Review Source

MM

Mollie M.  
Development Officer  
Higher Education  
Used the software for: Less than 6 months

### "Excellent Software for Online Fundraising"

April 19, 2021

5.0

OneCause was very easy to work with on our first online auction. Someone always quickly got back to me if I emailed questions.

Pros

The software was very easy to manipulate. Uploading photos and managing our online auction was very quick and simple.

Cons

I did not like the fact that a bidder could not enlarge a photo. While they could zoom in their computer or cell phone, they could not actually enlarge photos of our auction items.

Review Source

Response from OneCause (formerly BidPal)

April 23, 2021

Love that we could partner with you for your first online auction, Mollie! We're constantly adding improvements to create the best user experience - thank you for the feedback!

BP

Bryan P.  
MBAC President  
Financial Services  
Used the software for: Less than 6 months

### "First time user, was hard to understand format"

November 21, 2022

4.0

Pros

Once we figured out the site, management of items, etc. was fairly simple

Cons

Need higher level of customer support for first time users.

Review Source

Response from OneCause (formerly BidPal)

December 6, 2022

Thank you so much for taking the time to write this thoughtful review, Bryan. We appreciate your comments and it is through reviews like this that we can continue to make enhancements to our offerings.

PG

Pablo G.  
Gala Committee Member  
  
Used the software for:

### "BidPal helped our event run smooth"

April 26, 2016

5.0

2016 marks our second year of using BidPal during our yearly Oscar themed fundraising Gala. Last year was pretty easy, we had a lot of help from the BidPal representatives who were present and assisting us during the event. With improvements in the software and the overall ease of use this year was even better. I was able to hand off registration, and questions to our volunteers who had short training session on that day. This freed me up to oversee our volunteers, get updates from our BidPal representatives who were on site, and actually partake in some of the fun at the event. BidPal is a winner that keeps improving, you can't beat that.

Review Source

J(S

Jonda (Suzie) S.  
Treasurer  
Education Management  
Used the software for: 6-12 months

### "Extremely user friendly!"

October 9, 2017

5.0

We recieved a significant increase in revenue from the silent bidding.

Pros

It was easy for several people to be involved in different uses of the software at the same time! Very easy to learn and use. The reports generated after the event were great!

Cons

A few people had trouble downloading the app after the new release but the issues were easily resolved.

Review Source

LM

Lynne M.  
Treasurer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "The OneCause program made my life so much better while planning our event this year!"

March 12, 2018

5.0

It made tracking, organizing, and check in and out so much easier than the last program we used!

Pros

I love how intuitive the entire process is to set up and run an event. And the reports are awesome! I actually had fun running different reports to see the information available to us! Check in and check out were super easy for our guests and our volunteers which made the event stress free.

Cons

Probably the only thing I would like to see there be a way to email select guests with a link that they could use to upload their guests names as the event gets closer. We have many supporters who purchased a table before they had their guest list complete.

Review Source

JM

Jaclyn M.  
  
  
Used the software for:

### "Amazingly Successful Auction Thanks To BidPal"

November 21, 2016

5.0

We completed our first auction with BidPal and were amazed at the results. Not only was the management interface easy to use, the success of the auction exceeded personal and group goals and feedback from participants was enthusiastic. Interaction with customer support was quick and the single question that I couldn't find an answer for online was quickly provided. I recommend this product to any organization looking to take their auction to the next level. We especially loved not having to shuffle clipboards and deal with issues on valid bids. BidPal made all facets of the auction easy and seamless.

Review Source

LP

Lori P.  
  
  
Used the software for:

### "We Love BidPal!"

March 20, 2017

5.0

We have now used BidPal twice for our annual auction/gala fundraising event, and we will be using the software again next year. Since we have started using BidPal, the ease with which we can organize the backend of our auction has increased exponentially. The software is extremely user friendly and provides organizations with the tools necessary to conduct a successful event. Our BidPal support team is extremely responsive and able to help us in a very timely manner whenever we have questions. We hope to utilize the BidPal software for more than just our annual auction/gala in the future!

Review Source

EH

Elizabeth H.  
Director of Special Events  
  
Used the software for:

### "Simplifies the Auction Process"

March 15, 2016

4.0

We have been using BidPal for five years for our Spring Gala and Fall dining event and it has totally changed the auction process for the better. The software works great for keeping track of ticket sales, auction items and donors, seating assignments, and so much more. It makes auction check out and payment processing a breeze. The staff is friendly, knowledgeable and easy to work with. The tech department is fantastic! Event day staff take the stress out of managing an auction. The only areas I find lacking is for tracking sponsorships and event expenses.

Review Source

LL

Leanne L.  
Co-Founder  
Non-Profit Organization Management  
Used the software for: 2+ years

### "BidPal for Non-Profits"

November 28, 2016

5.0

Our organization has used BidPal for the last three years and I'm not sure what we did before. I can't imaging using anyone else. The staff is not only professional, knowledgeable, and friendly, but many of them have participated at our event and made donations to our foundation. They are just like family!

Pros

I can customize how I use it based on my own needs

Review Source

MT

Marlene T.  
Manager, Development Operations  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Review is in light of using this software for a virtual event"

December 15, 2020

5.0

Pros

I thought it was easy to use and easy to migrate the information back to Greater Giving.

Cons

Holding an auction in a virtual space is different than in a ballroom. It would have been extremely helpful to be able to show more than one photo of each item. Especially since the items are not able to be displayed and seen in person by our supporters.

Review Source

Response from OneCause (formerly BidPal)

December 21, 2020

Thank you for your time, Marlene - we think you'll love seeing our enhancements to photos in 2021. Keep on fundraising!

VR

Verified Reviewer  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great platform, easy to use"

September 24, 2018

5.0

Our auction was easier to manage, create and execute.

Pros

Ease of use. Once I got past a couple hiccups, the system was great and the customer support from both tech support and client account manager was excellent

Cons

A few Minot, less intuitive actions like uploading packages vs items and processing transactions (not easy on mobile, had to get on a PC to properly function).

Review Source

AT

Ali T.  
Marketing and Development Associate  
  
Used the software for:

### "Using program to run our April 10th Auction"

March 15, 2016

4.0

BidPal fundraising suite is a great web based program that allows all individuals involved with the planning of our auction ease and access to the data. The program displays clean and concise and organizes our items and supporters in one place. There are a couple of things I would change in the ways of ease of use for steps involved with certain functions and giving center. Customer service is beyond excellent as I call almost every day for a couple months leading up to our event and they are available, helpful and very thorough.

Review Source

JL

Jacqueline L.  
parent association volunteer  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Only wish we had started using OneCause sooner!"

May 13, 2022

5.0

Excellent!

Pros

The customer support was amazing - quick and thorough answers to email (even on the weekend) and excellent prep for the event.

Cons

The interface is not as user-friendly as I'd like.

Review Source

Response from OneCause (formerly BidPal)

May 16, 2022

Thank you so much Jacqueline for taking the time to leave us a review. We are so glad to hear how impactful our customer support team was to your experience. It is with feedback like this that we can continue to make enhancements to our product.

EM

Erin M.  
  
  
Used the software for:

### "The best fundraising event partner we've used!"

April 17, 2017

5.0

BidPal was outstanding from start to finish--from the easy process our guests went through at registration to managing the silent auction mobile bidding and finally to the quick check out of silent auction items. We enjoyed the comparative analysis on the auction after the event. It was very helpful to see what items did the best in the silent auction and which tables of guests brought in the most revenue. The staff was outstanding and extremely helpful solving problems. We look forward to using BidPal in the future!

Review Source

BG

Bobbi G.  
  
  
Used the software for:

### "Star Power"

September 22, 2016

5.0

This was our first year using Bid Pal and our organization found the product easy to use during the upload process and our guests seemed to like it as well. The smooth processing at the close of the auction was the big bonus. It gave our members a chance to enjoy the evening a bit longer. Collected all payments and we only had 5 items that people forgot to pick up. Shows how easy and painless the process was. :-) Very grateful for the opportunity to work with two of your great staff people as well.

Review Source

VR

Verified Reviewer  
Development Associate - Special Events  
Education Management  
Used the software for: Less than 6 months

### "Extremely efficient, customer service was easy to reach"

February 20, 2018

5.0

Everything is pretty self explanatory but before inputting data, you must make sure your excel data sheet is perfectly up to date or data will be uploaded incorrectly.

Pros

I like how hands on the staff at OneCause are, they consistently check-in to make sure you are prepared for your upcoming event and are diligent about reviewing the data entered into your page to make sure the day of goes seamlessly.

Review Source

CT

Cristi T.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Edmond Mobile Meals loves using OneCause Apps"

May 27, 2022

5.0

Excellent!

Pros

It is user friendly for both the organization and the bidders.

Cons

Would like some better one-sheet instructions to easily train volunteers to use.

Review Source

Response from OneCause (formerly BidPal)

May 31, 2022

Thank you so much for your review, Cristi. We love seeing how user-friendly our software is for your organization and supporters. Happy to be partnered with your cause!

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